Based on 1.073 opinions finded in 2 websites
Based on 1.073 opinions finded in 2 websites
Opinions
Just grim. Table was booked for 12 sat down 12.20. Cavern at 12 didn't start till 12.25. Nothing was plain all veg apart from peas was fried or had sauce covering it. All roasted veg did nit taste nice. Around the coffee machine we counted 7 flies buzzing round. The till opposite cavern has an extension lead with 5 plugs in it suspended behind till. Every where was dirty carpet bits all over surfaces dirty and they hadn't started serving food yet.
yvonneparker170 . 2024-10-27
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The last time we visited this establishment was pre Covid and it hasn’t changed. Still a very nice place to eat. We had two very nice staff Kayleigh and Simon H that took care of us.Both very friendly and helpful. We will definitely be back in the future !
Sharon G . 2024-10-03
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The front of house staff were lovely. We were staying at the Premier Inn and no complaints about the breakfast. Just such a shame that they were clearly very short of kitchen staff on both evenings - a very busy restaurant on both nights. As an example, table booked for 7pm, long queue to order at the till but order placed approx 7.30/7.40pm. We shared a starter but our main meals didn't come until almost 9pm, by which time we'd had a couple of drinks and weren't quite as hungry as we were two hours before :-( Seems to be a common problem as they already have laminated signs to put on the front of the till showing the waiting times for food. When we booked our meals it said 40mins, but by the time we were getting a second drink it was then up to 1.5hrs wait for food.... :-(
Jazzkazz . 2024-09-30
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We stayed at the adjoining hotel & did the meal deal (very good value). We booked for 7pm - they couldn't seem to find the booking but found a table for us. The restaurant was extremely busy - queues for tables, queues to order etc and we were immediately told it would be a 40min wait for food. However, we managed to order quite quickly and the food arrived in under 20 mins so we were quite happy with the service and the staff were still attentive and cleared the tables so they were really on top of what must be a difficult situation. Food was OK as we'd expect at such a chain. Could have been a disaster but all turned out well!
Steve C . 2024-09-30
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As per my company's policy I stay at Premier inn's three times a week all over the country. I also eat at the adjoining restaurants. This is the 4th time I've stayed here in the last 2 months. Nothing wrong with the accommodation but the restaurant is appalling. I need to get on the road by 07:45 at the latest each morning. The past 4 visits I've gone into the restaurant at the appointed time 07:00 and had to wait ages for the breakfast to put out on the servery. Today was the same. I asked why it was so late and was told by a lady employee (no name badge) in an accusatory manner that the chef was working until past midnight the evening before so the poor man was entitled to be late. When it eventually arrived on the servery I had to compete with a load of people who had arrived after me and then wolf it down as fast as I could before jumping in my van and going to work. For £10.99 it's terrible value for money. They say it's unlimited but no-one in their right mind would go back for more. While pacing up and down waiting this morning I took a closer look at the place. To be honest it's a dump with dirty carpets and seat pads covered in all sorts. I'm going to suggest to my accounts department that I use independent hotels from now on.
Cymro-boy . 2024-09-29
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Came in for last minute food with my Family Amy R she was fantastic thankyou so much your very lovely and bubblely. Your amazing at your job
Kayleigh T . 2024-09-07
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Went here with my family and the service from Leanne was excellent she is a credit to the burton also the mixed grill was tasty
Tom W . 2024-08-30
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This brewers fayre is one of the better run establishments this is due to the team that work there one team member in particular often stands out for delivering excellent service she always has a polite professional and friendly manner Leanne is excellent and a true role model. Well done MoonFace 🌙
Matthew M . 2024-08-30
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Absolutely appalling, over half an hour in a queue at the bar to order food. People ahead of me were being given pieces of paper with their orders on & being told to pay later as the tills were down. Ordered 2 main courses & had to pay separately as one of the dishes was on special on a Thursday night! Well over 40 mins later we got our food, Luke warm at best & didn't look over appetizing. Also served on cold plates. Didn't bother with a second drink as didn't want to queue for another half an hour. We live within walking distance & our previous visits weren't brilliant so needless to say we won't be back.
DayTrip25057387357 . 2024-08-29
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I visited here this morning for coffee, with my small grandson, whilst waiting for a family member having treatment at the nearby hospital. Breakfast was finished, but my grandson aged 5 was hungry. I spoke to Stacey who was clearing away, and… bless her, she gave my grandson a muffin and then made him some toast. She was so kind, and an attitude like that is a credit to your company .
Denise B . 2024-08-28
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Appalling - under staffed, and still waiting for a main course! Ordered at 16.38, advised of a 40-minute wait for food. Huge queues, not enough staff. Appalling customer service. Now 18.10 and no main course.... We've had 9 breaded mushrooms since we arrived!!
Rachbabe . 2024-07-07
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Been going to burton house for 25 years… have been this afternoon with my husband, son in law and 6 grand children. The place was so short staffed , the lady behind the was lovely but was about 8 people waiting to be served and she was doing it all by herself… taking drink and food orders at same time. The manager didn’t really know where to be as he was sorting tables and also had another member of staff in tears as people were complaining about the long wait and poor quality of food being served. I felt so sorry for the staff as not their fault. We used to go to the burton house every Friday evening when our kids was little …. But absolutely awful now which is such a shame. Even the children’s play area is rubbish!!
Compass815808 . 2024-07-07
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Right booked table for 6 15 ordered by 6 30: told 45 min to wait got meal at 7 24 ordered sweets at same time as main meal finished main meal waited waited waited asked for sweets told main courses take priority but then sweets arrived swiftly when ordered presented my blue light card told unless you have an app you do not get the discount since 1 st May well nothing on main advert for this and nothing on blue light card this is detrimental to older generation who do not have smart phones is it not everyone not happy for wait of meals should we have booked table for 4 and need more staff and chefs this should not happen also with discount
Rita D . 2024-06-29
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Friendly staff but not great food at all. While I don’t expect, for example, free range organic chicken at the prices charged, the piece of chicken I had as part of a main dish was terrible - tasteless and felt totally manufactured and/or pumped up with water. They did offer us a free dessert when we complained but I wondered where their food supply comes from.
Louise F . 2024-06-04
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Staff were lovely. Food was honestky the worst food Ive ever had eating out. Let's be honest it's cheap and cheerful, so I don't expect gourmet but I do expect ti be able to actually eat it. Kids pizza was rock hard and over cooked making it inedible. Onion rings were at least 6 times cooked and broke my tooth - was refunded for these! Fish was so salty that it was clearly not fresh and was what I can only describe as like eating rubber. Batter was soggy! Refused a refund as apparently we had eaten some of it. Yes we had and tried to make the best of it but when you leave 3/4 of your meal that's not unreasonable to honour a refund. Prawn cocktail was fresh and the deserts were 7/10. I expect to be able to enjoy my meal.tho when spending £100 so very dissappointed. Would defo not recommend this place if you have kids as they will leave hungry!
Rachel W . 2024-05-30
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Booked a table for 7.15Arrived at 7.10Ordered a drink when seatedWaiter finally took order at 8pm - 50 minutes after we arrived..Starter arrived at 8.45… 95 minutes after we arrived.. how the hell does it take that long to chuck a handful of frozen things in a fryer & burn some garlic bread..Main course was rubbish.. very poor quality chicken on mash smothered in a very strange sauce.Staff have mastered the art or ignoring customers.. they wander around doing nothing.. hiding behind their masks.. we asked one young man how long our food would be.. he never returned to us.. from out seats you could see into the kitchen - staff wearing face shields… pointless has most had them perched on the top of their heads like a fashion accessory and there nose & mouth uncovered..We spoke to supervisor who was lovely & took cost of mains off the bill & gave us a 25% off voucher (which you can get by signing up online)All these issues can’t be blamed on Covid… it wasn’t busy - it was an unorganised shambles - the staff need training in how to do their job..to learn some manners & up their game
suleake . 2021-05-21
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All over the news businesses are saying we need your custom. Clearly the Burton House Brewers Fayre don’t need people’s custom. We booked a table for 7pm and left at 9.30pm. In that time we waited an hour for starters, another half hour for our mains, half hour for our desserts and a quarter of an hour for the bill. We did ask for a discount as we had waited so long and they took £30 off. The staff were slow to clear our table and when our mains eventually arrived, the crockery for the starters were still on the table. Although service was slow the food was ok apart from the baked salmon which was a bit dry. We had previously met friends at the restaurant for a coffee in the afternoon and our cups were still on the outside table when we arrived for dinner! We won’t be going there again.
HamishandMaggie . 2021-05-18
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Booked in as we were going to be in town & also thought we'd have an anniversary lunch. Ordered 2 lunches from main menu. Wife had fish & chips which was fine. I ordered smothered chicken with mac/cheese topping. Mine had to go back, not really hot. In fairness 2nd attempt was a lot better & most items replaced. Chicken more tender/ chips were hotter. Eaten here a lot over the years & it is a bit hit & miss sometimes. The staff are fine but food sometimes good sometimes not quite on the mark. Usually good value though especially if you stick to 2 for £8.99. This visit only 3 star. Oh, the coffee we had before the meal wasn't very hot either!
alanbS4760LG . 2020-10-29
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My partner and I brought his mother here today for lunch. His mother and I had the Sunday lunch....what a mistake !!The meat was so chewy, the roast potatoes were clearly 'aunt bessie' type, the stuffing ball was so hard it could break your teeth, the Yorkshire pudding was very undercooked, the gravy was tasteless and the veg was mush. I complained to the waitress and she shrugged and took our almost full plates away.She came back with the bill and I suggested that maybe a reduction was in order......This fell on deaf ears !!! We paid our £40+ Bill and left the restaurant very upset.We have previously been regular customers of the burton in previous years but we shall never go there again. Food and service was appalling.
Sherpa614612 . 2020-10-11
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Lovely , freindly staffs. Foods are good, enjoyed their happy hour meal deal. They also serve costa coffee. Varieties of drinks are also available. Really handy if you stay on premier inn just next door.
jamiurrahmanj . 2020-09-27
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Fantastic food, such lovely and friendly staff, excellent service, would recommend this restaurant!!
Anonymous0102 . 2020-09-26
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Popped in for evening drinks whilst staying at the premier inn. Good selection of drinks as usual and easy to get a table at the bar with good social distancing
staceymariej . 2020-09-25
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Visit 1730 on Thursday night. Had the Smothered chicken and Fish and chips upgraded to Giant Atlantic haddock extra £1.29. Smothered chicken best had in a long time anywhere, fish n chips v good. Portion sizes quite large and refillable soft drinks.2 Mains for £8.99 12-6pm Mon-Fri Excellent value. Drinks ordered at table and food ordered when drinks delivered, food delivery promptly and hot. Could have added starter or pudding for extra £1.99 each. No room for desert so can't advise.They also do a loyalty card offering money off and free food with enough points collected. 250 points allocated for signing up.
CoyoteS8 . 2020-09-18
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Food was cooked as we required my fish and chips were wonderful and service was great under these very difficult times
Mikeparsons2202 . 2020-09-17
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Not been since Xmas so didn't know what to expect. Greeted at the door by a very happy lady with a white top on presumably management. Explained everything about the limited menu, told it was complete table service now and everything would be done for us , we were then asked if our party had any allergies and shown to our table. After we received our drinks we were introduced to a lovely friendly member in a red shirt who took our food order and brought us sauces and cutlery etc. Through out the whole experience was lovely and will definitely be returning soon. Well done Burton House
hoho74 . 2020-09-10
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It was our 1st day back out as a family so we went to the burton for lunch. We was welcomed at our table by a lovely young lady sadie. The zoner was very polite & helpful she 'sadie'talked us though what we needed to do & how it all works. Snice they reopened its more welcoming and staff seem happier to work there. We will be back again.
1995SAKS . 2020-09-08
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This was the first visit since lockdown. I was quite nervous at first. But as soon as I entered, I felt a sense of ease. We were sat down and explained everything to us from the one way system to full table service. Was sat at a table surrounded by screens which for me and my wife was a God send. Food was brilliant, service was excellent. And you can tell that they have been busy during lockdown sprucing the place up. Looks a lot brighter and fresher. Well done Burton House we shall be seeing more of you very soon.
dave84r . 2020-09-07
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We visited this restaurant during the 'Eat out to help out' scheme. Ade, who greeted us at the door, served us brilliantly throughout and explained the safety measures clearly. The food was good and well-cooked for a chain pub restaurant.
JanineMS4 . 2020-09-05
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From the outside this place looks a bit run down but we were very happy once we were inThe goods:Highly organised for COVID; we felt very safeBreakfast was great for the price with tasty veggie sausages for meStaff were very friendly & efficient Next door to Premier InnOverall, we felt this place was better organised than the Beefeater where we’d breakfasted the day before & the food was slightly better
lesleyh666 . 2020-08-27
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Totally let down male holster who repeatly mad stupid noises, where explained to children before arriving that the was to be no misbehaving which was sabotaged by him making stupid duck noise and chasing them getting the children excited
Vxpkjg . 2020-08-26
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We where very worried about going out for the first time since covid, but we are so happy we did we where met by a very happy bubble gent who explained everything to us and put us at ease, a lovely lady called Stacey sorted our drinks for us all staff where very professional and the food and service was amazing
John1907george . 2020-08-26
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Mixed reviews for this place We had breakfast for two mornings and went for a drink in the evening First morning breakfast was very good well organised breakfast was very quick and enjoyed it that evening just wanted a drink the lady on reception was lovely showed us to a table we had a few drinks feeling safe within new guidelines 2nd morning we had breakfast we were waiting about 20 minutes before anyone took breakfast order (about four groups that came after us had there’s taken ) and waited at least 45 minutes to receive this meal - being pregnant I felt very sick waiting this time for food and rest of my group were not hungry by this time was very disappointed
VickiLW79 . 2020-08-25
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Visited today for lunch with friends and was really impressed by the welcome and service throughout the visit. We all picked Haddock and chips as it was something we had missed during lockdown, it arrived in good time and it was brilliant. It was the best I have had for years. The staff deserve our thanks as nothing was too much trouble.
Jasper2002 . 2020-08-19
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Went yesterday, had the carvery, that the chefs serve due to covid restrictions , Which is well understandable, Was met on reception by a gentleman who talked so much, we like social and friendly people but this was way over the top, He showed us to a table the smallest in there, it was 3:30 and there was so so many free tables, I said have you any other tables please, this is a squash, he said this is probably the worst table in the house,and moved the screen back, at the back of me, Which gave a tad more room and I mean tad, We waited over 3/4 hour for the carvery, there was literally nobody having it as I went to the toilet and passed it, nobody was there, We got our food and I bet we was out in fifteen minutes, could not wait to get out squashed in that table no 46, Husband has had a knee operation also, I did ask for another table, it fell on deaf ears, and he said worst table in the house, Wanted to say you allocated it, but just don’t need that when going out for a meal, Carvery was mediocre, never worth £9:99 each, Won’t go again, Not comfortable,
trodyl . 2020-08-17
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Bit of a wait to get in but well spaced out . Don’t seem to do any weekend offers but we enjoyed our visit and food was good for us and still doing the soft drink refills showed no availability on website we phoned booked and got a table no problem
nikndel . 2020-08-09
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Ate here for dinner on a Friday Night, and Breakfast Saturday whilst staying at adjacent Premier Inn.There are a number of restrictions due to Covid-19. For example, separate enttrance and exit routes, no cutlery on the table when you arrive, and food is brought to the table in a different way. I have no problem with any of this, as it is Government regulation, and although not ideal, it has to be.What I did have issues around was the stupidly limited menu offered for dinner. It was unimaginative and featured 4 very bland starters, about 15 mains and about 6 desserts. The limited menu could have more imaginative offerings and sell them to the customer in a more attractive manner.When the food did arrive, (after a 35 minute wait from ordering), it was poorly presented, and the cooking was decidely average. Generally the service seemed very slow, and one could get the impression that the management were running with too few staff, by keeping most of them furloughed at the Government expense!For breakfast, we were not presented with any form of menu, and when a waiting staff memebr did present at the table, they offered a list of cooked breakfast itemms, and did we want youghurt? There was no mention of cereals, although another member of staff offered cereals to an adjacent table. Why no printed disposable menu??? Normally, it would be a buffet service, but as that is impossible under Covid regs, why not print menus? They do for dinner!The breakfast when it did arrive was less than good quality. Poached eggs were "snotty" and undercooked, the toast had been waved in front of a heat source, rather than been browned off, and the beans were clearly not Heinz, and tasted disgusting. To cap it all a membber of the waiting staff firstly demanded in a very aggressive manner; "DO you want more juice?" Surely, a softer approach of "Can I serve you some more orange juice" would be less intimidating? The sma member of staff later returned, and agressivelydemanded whether we wanted any pastries. When we declined, she said "You can take them with you... are you sure"? I'm sure the management don't condone customers taking food away with them!All in all, poor expereince, and we won't be back.
Essex_Advisor . 2020-08-01
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My Wife and I ate at Burton House on a Monday evening before 6pm. They do a special deal 2 mains for £8.99 and a pudding for £1.99 each so we though we would give it a go. We were shown to a table quickly and told to order at the bar when ready a reasonable amount of choice on the before 6pm deal we ordered our mains and pudding with drinks and it was £21 for 2 mains £1.29 extra for large haddock 2 puddings and 2 pints so wasn’t expecting that much. The food arrived after 5/10 minutes and looked and tasted good and a good plate full. Puddings were very nice and not small overall we were very pleased the food was good the service was good the place was busy with lots of reserved tables. Would go again
510martynr . 2020-03-02
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service was ok !!!!!!!! But the place is a bit tired and needs updating Lots of workman in bar (not a problem for me)
mclifft . 2020-02-28
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very nice food and good value, friendly helpful staff. Decor could do with a freshen up. Furniture looking a bit worn in places. Ladies Toilet very chilly, disabled toilet floor in need of a good clean as floor quite sticky.
anne a . 2020-02-25
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Visited on a Monday lunchtime, the restaurant was busy. We had the lunch deal which is good value. Sausage egg and chips and the burger. Both were fine but not outstanding. Service was ok.
NigelBowen . 2020-02-21
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We don't come that often because it's so hit and miss with food.I had tomato soup today which was powdered soup (like a cuppa soup) None of the food looked great, however saying this the place was very busy so maybe ours was a one off. Staff are always friendly. That actually pub is in need of some tlc. Won't be rushing back.
Alyash514 . 2020-02-21
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Went for a meal with friends and all thou the restaurant was very busy the food was lovely and at two for £8.99 exceptional value for money staff were very welcoming and friendly a credit to the company dawn was very helpful and another lady I think her name was sue
Deejack13 . 2020-02-16
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I went along to Burton House and couldnt fault anything. Food hot and tasty. Service very good. Waitress came to make sure everything was ok.
posh2014 . 2020-02-15
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Came in for the first time in years. Was sat at a quiet table in the top of the restaurant, i was served by stacey. Food came quickly, by this time it was very busy. Food was excellent and service was even better.
Hazel2361 . 2020-02-15
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Food great... Staff was great Dawn was so helpful with answering all our questions and nothing was to much trouble 👍
A4109BCsarahm . 2020-02-11
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The quality of the beer is very good and the lady called Leanne is very efficient the building could do with a refurbishment as is looking worn and more bar stools please.
Moonface1981 . 2020-02-08
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I stay at premier Inn when i am away on business and eat at the on site restaurant.
morley1966 . 2020-01-30
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We were staying at the Premier Inn and had dinner and breakfast here for a few days. We found you had to get there by 6pm for dinner as it filled up so quickly and queues would form for tables and food ordering.
Roverlass . 2020-01-27
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Best breakfast we have had today, well done to chef Mark Knot. Definitely reccomend as cooked to order in the week.
752paulaa . 2020-01-27
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We booked a table of 5 (4 adults and a child) for 18:30. I had a mixed grill - the chicken was dry and the steak was very very tough, to the point I couldn’t eat it. We then waited 40+ minutes for 4 ice creams - no apology for the delay. Very disappointed.
g3ms83 . 2020-01-25
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Well ... what a lovely day. Booked a table for 1pm to meet my parents for lunch. We were placed on table 44 in the window ( where we always sit despite me not mentioning this ! ) that’s what I love about here they always remember the little things. Must admit I expected it being quieter and was worried that it was so busy and that Stacey was not on duty Ade was. Mum and dad arrived and we chose our meals. Went for the two for 8.99 and upgraded the fish to Haddock .. mum had a Caesar salad . Had nachos for a nibbler as we expected to wait as it was so busy. Starter arrived and was promptly followed by our meals all washed down with a nice bottle of the Sauvignon me and mum love. Oh and yes we had Puddings too ...
paulah1967xx . 2020-01-18
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We had an evening meal and a breakfast and the food was of good x quality and well cooked. The staff were especially friendly and efficient. The breakfast was especially good.
Chantal P . 2020-01-09
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We visited the Burton last night for my daughters birthday. There were 8 of us and we placed our order together. The starters came which were lovely and they brought the young children’s meals which was great as it gave us chance to feed them before our mains came. The meals were all brought at the same time by a lovely lady named Stacy who was very friendly and accommodating. There was also a guy (didn’t get his name) who asked if we needed anything else and also came back to check everything was ok. Great service and nice meals. Big thanks again to Stacey who went out of her way to make sure we were ok.
michellewQ2376SJ . 2020-01-04
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What an awful place to visit. Only two people on front of house at lunch time??? Crazy or what
MADReporter . 2020-01-04
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We were 6 Family member wanting to celebrate Christmas as we would be away on the day.
trixie r . 2020-01-04
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Had a great night with family for my birthday last night. Food was lovely and the staff were brilliant as always.
Tjkuka . 2020-01-04
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fantastic service after a mishap with delivery that day but was so polite and happy to help every min of the meal
C3011CDkylieg . 2020-01-02
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Stopped of in prem inn as visiting family over the festives. Booked in Burton for Breakfast and dinner both days. Breakfast was really good, good choice and nice hot food. Was really impressed with staff as nothing was to much trouble for them and was greeted and seated by a lovely girl called Sarah. Following evening i was served by Sarah at the bar for evening meal with family and she was still smiling and helpful with menu choice and dietry requirments. Place was booming would advice to book, bit of a wait on food but was nice enough place could be doing with a refurb as looks dated and tired but clean enough. Would recommend this place if stopping in premier inn, lovely atmosphere lovely staff.
hoho74 . 2019-12-31
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Great food for the price and very helpful and friendly staff, Sarah in particular taking time to listen to some dietary requirements needed for a member of our family.
Phat13 . 2019-12-22
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All though we waited a while ( they were very busy) the meal was fab and we all agreed. The lady behind the bar Sarah was so helpful and cheerful considering the place was full to the brim.
kitkat53 . 2019-12-22
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Lovely Brewers Fayre to visit for our family festive meal. Staying in the Premier Inn across the road. Special thanks to Leanne for looking after us and making our visit a really pleasent stay. Thank you.
171maureenw . 2019-12-22
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Our dinner date was superb with the help of Sophie giving us her opinions on the excellent Christmas menu out, extremely friendly and the food was spot on.
michaelbrocklesby . 2019-12-18
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Food was good but the waitress was brilliant Stacey A made my visit very welcoming defo go again and would defo hold a work party there
Danny L . 2019-12-17
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Excellent food and service. Kindly staff. Nothing too much trouble for a young lady called Leanne. Thank you.
CK602015 . 2019-12-17
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Just been to Burton house for lunch after a hospital visit i must say i am pleased i called in what a gem first class service hot piping food and a great pint of Guinness this pub is a credit to the manager and his team i will definitely be back in the new year
Churchill1958 . 2019-12-17
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Stacie A really looked after the kids and couldn’t do enough for them she treated us customers with respect and was very helpfull towards not only us but everyone we see her attend to as well,we reccomend you to get served by this lovely lady
Geoffandnath . 2019-12-17
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Visited for work, hotel is as you’d expect. The pub is clean and the food is as standard. The part where the pub excels is with its staff.....all are very friendly, big shout out to Sarah especially, very friendly and polite
leem703 . 2019-12-16
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Popped in while visiting a relative in hospital. Lovely atmosphere and made to feel welcome. Was served by a very freindly and cheerful lady at yhe bar called sarah. Would recomend there value daytime menu also!
Sightsee778356 . 2019-12-16
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Just nipped in with my other half for a quick drink on the way through to Skegness.
Kerry P . 2019-12-10
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The beer is top quality and was greeted warmly by Leanne who was doing a wonderful job. Allen the manager also came to say hello which was nice. The restaurant was busy and could do with a few more bar stools for drinkers, overall a great place to drink
Moonface1981 . 2019-12-07
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Came for our works Christmas party. I have to say it was so greatly organised that I hardly had to do anything. Stacey was always in contact with any enquires we had and made it so easy for us on the night we didn't have to leave the table. Took the stress out of the whole night for me. Thankyou so much
dave84r . 2019-12-07
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We came to The Burton in Boston as it was our nearest one and not far from the cinema in town. The food is always hot and you don't have to wait long. The staff are pleasant and friendly.
LincolnshireLady1 . 2019-12-02
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Staff are always friendly, food was excellent and great value for your money even when they was extremely busy, this is the place to go around Boston area
Sophie L . 2019-11-20
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I went for a meal with my family and the staff was all so welcoming and helpful. The food was amazing. Would high recommend
Tom D . 2019-11-20
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We stayed in Boston for three days and had breakfast and evening meals here on all occasions, it was very good the car very was excellent and the breakfasts kept us going all day
geoffandcathhall . 2019-11-05
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Just had a so called sunday dinner here. The beef on both of our plates was full of gristle and very tough, the roast potatoes were as hard as hell and the veg had run out and we had to stand there with the meat waiting for 3 or 4 mins waiting for more. For 9.99 each it was a waste. This price included a soup starter which we didn't want as we don't like tomato soup, why not charge 7.99 for a single course and 9.99 if you want soup, simple and less of a RIP off than trying to justify paying 9.99 for tough meat. We wont be going again and my advice is if you want a nice roast, try somewhere else.
sl1865 . 2019-11-03
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Very fair prices, good luck cation for Boston. Next to Premier Inn . Gets very, very busy but good cheap eats near Boston. Parking is free but can be hard to find a space evenings.
alancrisp1 . 2019-10-28
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Went at lunch 2meals for not much money wasnt expecting much but what we got was lovely and then desserts were fab too. Unlimited coffee refills bonus too. Would recommend anyone give it a try we were very satisfied
mbrown88 . 2019-10-26
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Terrible. For starters the place is absolutely filthy. The food was an absolute age coming out over an hour for 5 adult meals and 2 kids despite the place being empty. It was all over cooked and some of it obviously reheated. One of the kids meals was so bad I wouldn’t have fed it to a dog.
Kevin P . 2019-10-24
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Came here for the first time in ages. And was pleasantly surprised how good the service was. For how busy it was they did very well. Food came out quickly and was very good. Was made to feel welcome throughout and nothing was too much trouble.
Bbag51 . 2019-10-23
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Experienced Breakfasts and Dinners the food is typical Brewers Fayre but the Service was exceptional - friendly, helpful and attentive. Very popular with residents and locals so advise booking for dinner.
Tim B . 2019-10-20
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Yesterday morning my daughter-in-law was in the early stages of labour having been sent back home from the hospital. As we live towards New Leake we felt it was not sensible to return home so we decided to come across to the Burton. After explaining the situation the staff were absolutely amazing, nothing was to much to ask, they are an absolute credit to themselves obviously but also to the company, I cannot stress how impressed we all were as a family! I know it is a bit of a cliche but they have restored my faith in humanity. We are now the very proud parents and grandparents of a beautiful baby girl weighing 7lb 14. We cannot thank you all enough, lots of love The Thomas-Thompson’s xxxx
Lisa T . 2019-10-16
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I regularly meet my business partner here as we find the quality of the drinks excellent and the majority of the staff also of an excellent standard. The bar area has a positive vibe but as I’m sure you are aware is in need of an update.
Moonface1981 . 2019-10-12
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We all had a lovely time there with my brothers and nephew we took advantage of the two mains for £8.99. We ordered the Smothered Chicken, Chicken Curry, Gammon steak, Feta and spinach Lasagne. The food was delicious and delivered hot and promptly. Everyone enjoyed their meals and its definitely something that we will be doing again soon.
DougBowy . 2019-10-10
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I've been going to the Burton since it opened, which is quite a few years now. Over the years the food has been good, a cosy place and the staff very friendly to present!
MALLORCAMAN33 . 2019-10-09
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if you want a plate of plastic food that looks like it should be on a Childs play kitchen then you have come to the right place this morning I went to the Burton with a friend to have the full breakfast deal I was left speechless the bacon was that hard I couldn’t even cut it the scrambled egg was so watery it look like sick the tomatoes were not grilled looked very anaemic and the sausage well that must’ve been sat on the side for days on end to top it off I paid for the full breakfast which is full English and Continental they were so quick to take my payment to them in for me after taking the payment that there was hardly anything left on the Continental side no croissant’s no pancakes just a few slices of bread no semiskimmed milk bearing in mind it was 10 o’clock when we arrived I am not too sure what was going on but it was diabolical an absolute joke one of the waitresses that is always there on a breakfast is so rude if you want to be stayed out and looked at in disgust then she is your woman I have worked in hospitality before and this wouldn’t be acceptable
carolynireland1989 . 2019-10-08
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Really enjoyed out all you can eat breakfast great value for money. Will go back with the rest of the family .
carol h . 2019-10-07
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Waited to be seated for about 10 mins when ordered the queue was massive but food didn’t take long I had gammon and chips which was ok apart from the chips were a bit greasy. My partner had chicken and ribs and he really wasn’t happy. The ribs were burnt to a crisp literally no meat on them at all so just pointless. Won’t return in a hurry I’m afraid.
890cook . 2019-10-07
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We were very quickly shown to a table by a pleasant member of staff, however the table was so dark due to lightbulbs being out, that we found it necessary to use a mobile phone as a torch to read the menu. It went downhill from there.
emsamess . 2019-09-28
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We went over to this pub for food whilst staying at the premier inn attached. First impression from out side was very scruffy indeed paint flaking off windows looking a mess . When we entered the carpet looked like it hadn’t been hoovered and bits everywhere . However the food was nice and the bar and food serving staff where really polite and friendly.
Megmable2 . 2019-09-27
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We visited here as we have just moved to the area and needed food. We are regular Brewers Fayre users and this one did not disappoint. The server was friendly and obviously enjoyed her job. The food was hot and tasty. It was very busy and I could see why. The decor needs refreshing (why do large companies let their businesses get so run down). We will be back.
1902hols . 2019-09-27
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Dinners were very poor. Tried several items. Cheddar cheese seemed to feature heavily. Recipes need updating from the 1970’s style of cooking.
Visitingfarmer . 2019-09-20
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Always pop in here with my mum when she has her hospital appointment. Food always lovely staff are great .. mum has quite a complicated diet and the staff are so helpful. Stacey In particular stands out she remembers my mum and always makes suggestions to help vary mums meal ... looking forward to the new menu which I was told is coming soon.
paulah1967xx . 2019-09-18
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We like the Brewers Fayre menu so when we found a restaurant near Boston, Lincolnshire decided to give this one a try. They were busy, the car park was almost full, yet we found the staff helpful and they soon found us a place, although we had not booked. Had the salmon and gammon, and found both meals good and excellent value. Next time we are in this area we shall stay at the nearby Premier Inn as we now know this restaurant is OK for us, infact we liked the resaurant so much went back a couple of days later for further meals!
barbaravinger . 2019-09-16
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Starter ok, main course awful, and certainly not up to usual Brewers Fayre standard. Peas had been kept warm in hot water for hours, utterly colourless and tasteless, gammon hard and dry, egg yolk hard, salmon dried out. Wine was supposidly the same one as I enjoy at home but definitely didn't taste the same. Carpets and seating filthy, and as someone else said, full of chavs with badly behaved kids. Staying at PI next door, and paid for meal deal, wish we hadn't. Maybe breakfast will be better!
Kings1617 . 2019-09-15
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Had fish and chips fish was non existence, half batter was rock hard other end soft but not cooked,where was the fish,,, will definitely not go there again, came from France on holiday and took family for meal
French100 . 2019-09-14
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Always a very good meal at this restaurant. Marvellous choice, excellent value, especially the two for £8.99 deal weekdays. Always good service and very pleasant staff. Well positioned for lunch before or after shopping in Boston. Can thoroughly recommend.
brendacooper1 . 2019-09-12
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I would like to thank all the staff for their hard work and appreciation. We had a party here yesterday and what can I say we were looked after so well. All of my party were at ease and commented on how well the day went. Cant believe anyone has a bad word to say about the place because we certainly havent. And looking at the peoples profiles that leave bad reviews, well what can I say their obviously not happy wherever they go. Thabkyou once again burton house team for making our day as special as it was.
Leobagg . 2019-09-09
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This is no reflection on the hotel, but they are guilty by association unfortunately.
Brian M . 2019-08-29
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Awful, awful, awful, awful. Beer off, staff useless, food inedible, scruffy, filthy toilets, staff ignorant, where do you want me to stop.....
Brian M . 2019-08-29
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294 Opinions
Was very upset and disappointed today when we turned up for my husband’s birthday with friends who had travelled two hours to surprise him to be told we had no booking. This was made almost a month ago and I even rang last weekend to double check the time and was told there was no booking. After explaining I was reassured that all had been rectified and it was all sorted and ‘in the book’ Today they said we booked on 1st November but I wasn’t even around that day as I was in Lincoln at an appointment. The 1st doesn’t even sound like 10th and I rang to double check on 3rd so that was after the 1st. I even said it was Remembrance Sunday so there was no mistaking the date. Definitely their error even though I was made to feel I had lied as ‘nothing was in the book’ Just got told they were full and nothing they could do. Wouldn’t be quite so bad had I not double checked the booking last weekend and yet they still got it wrong. Thank you for spoiling my husbands birthday and the surprise of our friends joining us when she had to ring to tell us there was a problem and thank you for leaving us with no lunch as everywhere was booked.
213 Opinions
We haven't been here for years but decided to try it again after our usual diner was closed and we were pleasantly surprised. Same friendly family service and same competitive pricing as we remembered. I had the eggs Benedict and they were nearly perfect, eggs not quite runny enough but the quantity, quality and pricing were right. My partner had a toasted tea cake and we both had drinks, mine a cappuccino and my partners a pot of tea for one that actually provided sufficient for three. We will be back again in the near future.
32 Opinions
Lovely Friendly Staff, warm and welcoming, and really grateful they allowed our little dog inside as well. Service 5 ***** Food 5 ***** We had the OAP specials of Fish, Chips, and a Drink Included which was plentiful and delicious. Would Highly Recommend 😃👍🏻
9 Opinions
Went this evening 10th June 23, we have friends coming over next week and was looking for places to visit with them. What an absolute s**t hole The beer tasted like vinegar, children in the bar, no evidence of food being served. The place was utterly filthy cobwebs stained brown they were that old. We should have taken heed before we went in, we commented on all the dead hanging baskets. Didn’t finish our drinks, husband left his because it was so bad. Avoid at all costs, I don’t understand why so many good reviews it’s awful, in fairness we didn’t sample the food. Woman behind the bar was pleasant enough.