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4.0

Based on 416 opinions finded in 1 websites

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Nº 134 in 247 in North Kesteven

Nº 36 of 71 British in North Kesteven

CUSTOMERS TALK ABOUT DISHES WITH..cookedgarlicpieroastpaylambpuddingsoupladychickencurrysteakfishmeatoldcoffeecorn
Score
OpinionsNoteTripAdvisor4164.0

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Haddock, chips and mushy peas…sooo good. Chips, which are usually just a filler were lovely and crisp on the outside and soft in the middle. Light batter on the fresh haddock, massive portion, perfection ! Husband had the beef pie which he really enjoyed and bonus was a 40% discount voucher which they had sent for being a Bonus Club member. All the staff were great and the place spotlessly clean. Thank you.

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oldgoatsdaughter . 2024-10-25

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Had a meal here with my husband last night and we both ordered sirloin steak. Couldnt have made a better choice. Tasty food which was cooked to perfection. Staff friendly and attentive. Can highly recommend it as it was the nicest steak and best service we've had in ages!!

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Oldies But Goodies . 2024-10-15

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Went yesterday for a meal, food was shocking the bill cost £80. Had a mix grill and the gammon was brown not pink, shocking food and serve, please AVOID

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Jason leach . 2024-10-06

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Arrived for lunch without booking. Met at the door by manager Alan who juggled a few tables and got us a table . The customer service at the restaurant is 1st class. Friendly and efficient.Alan went out of his way to fit us in . We ordered 2 carveries and went to get them . The chef at the carvery counter is a friendly gentleman, always got time for a chat as he serves a 1st class carvery. All staff at the bar are friendly when ordering food. If brewers fayre have a league table, this restaurant of there's should be top of the table. Great food and great staff. Well done to all. Be proud to work in such an amazing place. 10/10

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Martin C . 2024-09-29

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We were a party of 9 and pleasantly surprised. The food was very fast. It arrived hot and plentiful. The waitress service was very good. The value was excellent. We will definitely visit again.Thank you.

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mandy . 2024-09-23

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Visited here while our car was being serviced. We had meals from the 2 meals for £11.99 menu. I had gammon and my husband had lasagne with a side of chips, we also a latte (free unlimited refills) and I had a j20. It came to just over £21.00. Absolute bargain. The food was lovely, could not fault it at all and the staff are polite and efficient. Only one thing which was a very very slight whinge, was the hand dryer in the ladies, it kept cutting in and out and I gave up in the end. Overall, a lovely visit.

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MrandMrsNandD . 2024-08-08

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I came in with my niece for a drink and was served by Daisy B, who was very helpful.We had the totally tropical and mint and lime mocktails which tasted great.

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Amanda B . 2024-07-30

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Was driving past thought we would try it had the 2 for 11.99 was great value for money. Staff was lovely and helpful will definitely go again

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Janet B . 2024-07-28

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Popped into gateway for a bit of tea. Was greeted by a lovely lady called dee she who took me 2 my table. Had the mix grill was cooked lovely. Pub was clean and tidy lovely staff

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John . 2024-07-28

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Best place for a casual family meal. Great food and drinks. The team always look after me every time I am here. Highly recommend Gateway park

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Bob M . 2024-07-26

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We went booked in for a meal first the man at the entrance desk was very welcoming showed us to our table explained what was not available (only couple of items) then informed us where to order. I went up to order lady very pleasant ten minutes later food arrived again waiter pleasant. The food was excellent piping hot well prepared. When we were finished unlike several other restaurants our plates were cleared and we were asked would we like pudding our answer was no thanks as we were full but next time we must try to leave space as they had a nice selection. The toilets were immaculate and the restaurant immaculate. First time in there it won't be our last. The staff were all welcoming and polite and friendly Recommend 100% our steaks were the best we've had for a long while

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peter c . 2024-06-16

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We went as a family trip for Fathers Day buffet breakfast and just want to comment how great the team were. It was so busy, and food needed replenishing often but nothing was too much for the staff on shift. Thank you for a lovely morning and start to the day. The team are also extremely allergy aware which is great and makes you feel at ease with knowing which choices are safe for your dietary needs.

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Matt . 2024-06-16

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Lovely breakfast, staff are very welcoming. I bring the children often and they are always treated with open arms by the staff. Will definitely be returning again this weekend as we have an early start so we can fill their bellies. Brilliant start to the day.

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Anonymous . 2024-05-30

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We came here last week as a family of 5 after a very busy start to the day with different appointments for all of us. Decided we deserved a treat as hadn't ate out in awhile and landed on this local restaurant. Quickly given a table near the play area which was a blessing as we could still see the kids without listening to the screaming. If you know you know. The play area was the saving grace here as when the food arrived it was awful. The kids pasta was just microwaved frozen meals with the bowl full of water from the ice melting. The mains for me and the wife was a standard beef burger and a lasagne. The lasagne was just another microwave meal and the burger was that dry I can see why they offer refillable drinks. Think if we ever go back it will just be for a trip to a play area as the food is just not up to scratch.

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King Sloth . 2024-05-29

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Another lovely family meal . This was a large group and we were well looked after . Very good friendly service and food . Lovely welcome at the door and seated with a smile .

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Montyann65 . 2024-05-27

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We had a lovely time here as a family, children loved the soft play and we loved the fact we could watch them while relaxing having a drink. Staff were very friendly and accommodating my daughter has an allgery and they made sure everything was correct and safe for her and checked food we ordered was suitable. Shall definitely return again!

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28And . 2024-01-22

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Fourteen items unavailable, extremely poor quality food, poor service, the best thing was leaving the restaurant!

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Lynne0072016 . 2024-01-07

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Even after returning the gammon, and asking for it to be put back under the grill, it still came back pink and undercooked.

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Emerpod . 2024-01-01

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Meal was excellent . Staff are fantastic. Dawn always goes above and beyond to make us welcome . Christmas menu very good

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Georgina C . 2023-11-27

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The manager was extremely helpful , calm and clear in his communication . The food was of a good standard and more than reasonable . We enjoyed our family gathering , the play area really useful for an 18 month snd and a 4 year old . Beer and drinks good . Nice helpful staff . Thankyou

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gemxx . 2023-11-19

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Our group booked for the festive menu. It did not disappoint. All courses were well presented, tasty and enjoyed by all. The staff are lovely, helpful and friendly. We had a great family get together with great food. Thank you

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Sharon S . 2023-11-18

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We booked the festive menu and was not disappointed! In our group of 7 the prawn cocktails, soup and Mac and cheese bite staters went down well. Then mains- 5 turkey dinners and 2 festive burgers! Everyone enjoyed their mains and the burger was divine! Then onto dessert- a few too stuffed but the Christmas pudding and Sherry trifle sundae were yummy! The service was excellent and the little details like crackers made us all smile. Thank you.

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Stokesydx86 . 2023-11-18

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We booked for 5:30pm arrived early. Greeted by a pleasant lady who advised us there was a 30 minute wait upon ordering. We sat down chose our food and went to order. The order went through at 5:27pm. At 6:25pm we asked where our food was, we were told that they were very sorry but there had been a mix up with tickets and they were playing ours next and it would be 5 minutes. 6:40pm I asked again! Hey presto, meals finally arrived. I asked for no peas on my mixed grill, it came swimming in peas. It went back so they could be scraped off. It came back swiftly. I pick up a chip it bent in the middle. The crispy beer battered onions had obviously been dipped in the beer for to long as they to were soggy. The eggs looked like they had been cooked yesterday. The manager came and looked agreed and comped the whole meals at the table. That was very nice of her. But I was Hungry. I ended up with a bacon sandwich at home. So much for a pleasant family meal. The cutlery that came with the grill still had someone’s else’s egg on the top of the knife. Quite frankly I will never eat in this awful restaurant (ha, Chef Mic!) again.

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488MichaelK488 . 2023-11-11

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this place really fills you up. i had 2 plates of full english breakfast and that afternoon i was full to the brim. good value for money, under 16's eat for free

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williamevans6277 . 2023-11-02

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Me and my partner went out for a lovely meal he had mixed grill I had smothered platter was amazing great value for money. Staff were friendly and helpful

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Forman21 . 2023-10-31

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Served the kids raw sausages with their sausage and Mash choice. Sent it back, they reheated the sides (beans, corn on the cob and gravey and brought out the same plate with now over cooked and sausages like rubber. Our mains were below average too, the chips were either reheated or left on a hot plate, the salad was pathetic and the smothered chicken was tiny, a mess and dry. Won't be returning.

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Kimberley L . 2023-10-22

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Hubby and I popped in for an evening drink as we had eaten elsewhere earlier in day. Welcomed by Dee the manager who was nice and friendly. Throughout the evening we did notice Dee "was on it like Sonic!!!" Welcoming customers,clearing tables and keeping an eye on the staff. Just how a manager should be. We have visited quite a few Brewers Fayre restaurants and this by far was the cleanest,tidiest and friendliest. So much so we booked a table for the following evening. This time we we welcomed and seated by Steve. He too was friendly,helpful and efficient . Our steaks were served to our liking and were presented and tasted very nicely. All staff were friendly and polite. Already looking forward to our next visit in near future when we are in that area again

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taylorjames181 . 2023-10-22

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Called in over the weekend for dinner. Thankfully, it wasn't too busy. Quick service at the bar ordering, food turned up quickly. Great meal, tasty, hot.... definitely recommend

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ATraveller325 . 2023-10-16

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We visited shortly after 8 am and arrived to an empty restaurant. We opted for the £9.99 deal, as much as you can eat, both continental and hot food included. The lady said that the hot food was being brought out as we arrived and would not be too long. I was expecting piping hot food but the eggs were stone cold, the mushrooms were quite hard, the tomatoes were cold and the bacon looked barely cooked. We ended up eating toast with the beans and sausages and a few croissants with tea and that was quite nice.... I probably would return but would visit later. Not bad bar the cold items. Visited September 30th 2023

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shanes236 . 2023-10-01

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Brilliant food & lovely staff, very good for price, will be returning, kids had a brilliant time while there.

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Francesca S . 2023-08-31

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This was our first visit to this Brewers Fayre. We arrived and were quickly seated by a pleasant friendly lady and told how to order our food. We chose meals from the value menu. They were both lovely. I had fish and chips and hubby...

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NicandDarren . 2023-08-26

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Not been here before so decided to try it. Bought the mrs and had steaks. Cooked to perfection and nice warm service. Will bring the kids next time as fab family meal deal for £18.

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iheartmusic2015 . 2023-07-21

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On arrival myself and family had a nice welcome from a bubbly lady . Then we ordered our food at the bar by a pleasant chap. The meals were a good price with a two for one deal . The drinks and food were surprisingly...

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Michael B . 2023-07-10

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Its always a pleasure to come to gateway park staff are friendly and food always good and hot .We do love the big haddock as its massive . we would also like to say that a member of staff called Dawn is always friendly ,bubbly...

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piagg . 2023-06-26

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Firstly, i would like to mention Chloe! She did a fantastic job ordering our 12 meals, she made us all very welcome and had a friendly smile! Congratulations to the kitchen staff! Our meals were spot on, very tasty, loved the crunchiness of the scampi,...

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Seaside62790202470 . 2023-06-25

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What a lovely lunch, food was very very good. Place is beautiful and clean.what can I say about the staff, they are all brilliant especially Dawn who has served us every time we go there. We go every Monday for lunch..Dawn is a credit to...

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Diane C . 2023-06-21

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Birthday meal was booked however I could not recommend this place, one of the worst experiences I have faced when booking a family meal. Child was refused into the play area due to her Afro hair exceeding the recommended height, (this is discrimination) each meal...

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Charlie P . 2023-06-19

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Really rude female manager. Refused to serve food past 8pm on a Friday night with no warning whatsoever to current guests when the restaurant is scheduled to close at 11pm. Clearly wanted to shut up shop early and quickly to get home. Very lazy… This...

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Thomas A . 2023-06-16

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Nice food & cocktails. Staff were all very friendly, the night we visited they had trouble with the card machines but were called before our reservation.

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amycl1 . 2023-06-05

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Had a lovely evening here with my 2 children this evening. Claire in the play area was so attentive and really made sure everything was ok. The mains came out quite quickly which was a surprise as they were busy and the kids puddings, although...

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MaxeneR1 . 2023-05-26

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Alan the manager was great. Was lovely to chat too and was very helpful and accommodating to our requirements. Would recommend coming here again and to friends and family.

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Chelsea R . 2023-05-26

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We were staying hotel across the Rd we came here for our evening meal, the staff were friendly & manager was lovely. The last night we Dined there he came over & wished us well on our journey home as he had enjoyed our banter...

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Y5417HZsusant . 2023-05-12

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Excellent service, friendly and helpful staff. A fantastic sirloin steak cooked by Haylie. Were seated in the bar area. Ample parking.

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vanessa b . 2023-05-06

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Came here today (Easter Monday), for a bite to eat. Sat in what I think is the bar area on the left of entrance, lovely comfy seats and a chill vibe, fish and chips with mushy peas was beautiful. Our other meal was the same...

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Navigator44204973983 . 2023-04-10

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This spot is amazing for families and young children especially. We popped in and they were very accommodating and lovely. The food was nice and the drinks were also nice. Very clean and polite. In particular, Dee was lovely and I can say that we...

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Getaway63775828889 . 2023-03-24

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Booked for a large group of 37 to celebrate my husbands birthday. 31 turned up. Gateway looked after us well & the kids all enjoyed it in the playarea. Meals were good & the staff was very polite & did well as the pub was...

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N249BRrachelc . 2023-02-27

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After I booked a table for 10 by mistake instead of a party for my Granddaughter. Alan & Chloe within minutes organised the party and saved disappointment for 10 children. They went above and beyond in making it a day to remember. And everyone enjoyed...

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Great1111111 . 2023-02-19

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We went to the Gateway on Friday the 27th and once again the meal and service were top notch. We have a couple if dietary requirements and they were very accommodating. They were able to recommend options that made our choices easier. We have been...

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W8384WOsimonb . 2023-01-30

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Went for a catch up with friends before Christmas. Had the Festive fare menue . We all said we would definitely return ,was perfect. Also Dawn Claire James is an asset to the company , very knowledgeable friendly and nothing was too much trouble ....

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TANYA W . 2022-12-18

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I have been to this restaurant many times as the food is always of good quality, reasonably priced and excellent service. My friend had never been before so I suggested we go there. We had daytime specials menu and she loved it, she couldn't believe...

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elaineandsimon . 2022-11-29

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Had a great Sunday lunch, they had a great selection of meats and veg to choose from on the carvery and the staff are very helpful. Would definitely recommend.

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37olliec . 2022-11-28

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We just love coming here for all accasions, they always make us feel so very welcome, the meals are always well presented and hot. Great value for money, good choice of menu.

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F1126DFangelak . 2022-11-26

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Food was amazing as always the staff are amazing and helpful. Even when very busy they will go out of there way to help

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Forman21 . 2022-11-25

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Come here every week. Food amazing. Staff amazing. Makes me come back week on week. Highly recommended this restaurant

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Y7668GWalano . 2022-11-25

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I contacted Brewers Fayre customer services to complain about two lasagne meals served on 17 October at Gateway Park, Lincoln. I don’t think that half a lettuce leaf and two slices of tomato constitutes a “mixed salad”. I sent two communications to Customer Services about...

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JOHNP10134 . 2022-11-03

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Popped down on a Friday evening. 6 year old has a run around in the play area. This is the 5th time We have been. Food is alright and reasonably priced. Elaine in the kids area is always super helpful, hard working and very nice!...

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Dani F . 2022-10-21

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We went and meet up with family for Sunday dinner on the 25 sep as the family like going their with their children so they can play the food was really lovely and the chef was very helpful in helping us chose what we had...

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Paradise33588933708 . 2022-09-30

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Yesterday (15th) lunch time was extremely busy we were served by a play worked who was fantastic, polite, friendly and knew what she was doing service with a smile did it for us. Dawn recommend some dishes which she was spot on, the Food was...

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J8363FGsamanthab . 2022-09-16

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Visited for the second time and had to leave a review as the service from Dawn in the kids play area has been impeccable. She is a credit to your team.

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856coralb . 2022-09-15

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You can’t fault the price of the breakfast but there was quite a number of missing items or waiting. The veggie sausages were inedible - I don’t know if they are different ones than before but they were so tough and tasteless that I could...

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Mum402013 . 2022-09-05

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Another excellent Sunday Carvery very enjoyable at gateway park, great service and welcome by Chloe and all the team, alway ask after my mother after fall in car park much Appreciated.

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Caroline W . 2022-08-07

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It's always a pleasure to go to Brewers Fayre for a meal , Dee was so very helpful with my sister, who has trouble eating big meals, and came up with ideas, that would help my sister. The meals was very nice and hot, we...

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F1126DFangelak . 2022-08-04

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Great service excellent food Our waitress (DEE) was brilliant a credit to the restaurant Dee 10/10 Food 10/10

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K3884YBdavidk . 2022-08-03

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We had the burgers they were excellent. Dee our waitress is brilliant she makes you feel as though you are the only ones in the restaurant, she is very attentive making sure everything is ok .

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Niniwoofwoof . 2022-07-30

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Really good service, helpful and kind staff and great food. High recommended. :) the staff are always happy to help. It's always a pleasure to see Elaine in too . :)

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S7838EHmelissah . 2022-07-29

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Fantastic food at brewers Fayre today at such a great price. Dee, the lady who looked after us was so much fun, very attentive and made our visit relaxed and enjoyable. We will definitely be back soon.

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Kerry J . 2022-07-29

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We took some friends and their kids on Sunday 3 July for dinner my friend were very impressed with the food and the chef that helped the kids decide what they wanted to eat we all had the carvery which was lovely another great visit...

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Paradise33588933708 . 2022-07-04

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Amazing service , attentive friendly staff , amazing food and great play area. The whole experience was very enjoyable

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M1364QDandreah . 2022-06-26

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We went here for a family meal on Sunday 22 may for Sunday dinner we was greeted at the door very warm and friendly we had a member of are party in a wheel chair so we was seated in a nice place with plenty...

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Paradise33588933708 . 2022-05-29

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We pop in for a pint and crisps on a Wednesday after swimming in the lake, May-Sept. This week, our first visit since September, we were greeted like long lost relatives by Alan, it was emotional! Friendly, efficient service. Good value.

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Pete J . 2022-05-27

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We enjoyed a lovely meal with a professional and efficient service from Alan and the team - thank you

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Alison B . 2022-05-25

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Having eaten here before, we thought we'd try the carvery. Unfortunately, we left feeling disappointed. Three choices of meat, we tried beef and Turvey. The turkey was lovely, but the beef was tough and difficult to eat. For vegetables, the roast potatoes were dry and...

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ATraveller325 . 2022-05-22

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We visited the Gateway in Lincoln, as a treat after a busy few days. We love going there, we go regularly. We always get great service, we're treated like friends and not just customers. This visit was another example of this. Our server, Dee, made...

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W8384WOsimonb . 2022-04-19

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We had an excellent Sunday Carvery at Gateway Park last week. Dee was so helpful and full of energy, making our time in the restaurant enjoyable and pleasurable. The carvery was on top form, and the meat served by Phil can be recommended. A vast...

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N7014OBjohnf . 2022-04-19

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As always great food and amazing service from Dee who couldn't do enough for us, thanks again Dee, nice atmosphere

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Y2206CWshaunh . 2022-04-19

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Vouchers for Brewers Fayre always come in handy. Lovely restaurant and staff. Duncan was very helpful. Mixed grill was delicious.

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Climber590580 . 2022-04-18

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Went there with family this week. The food was delicious, and there's a great play area for kids. Service was brilliant, shout out to Duncan who was super friendly and helpful.

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LBLH2022 . 2022-04-15

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do not know how they have a good review so many things they have not got.no nan with curry that steak was so small and INEDIBLE. The waitress was leaning across table in front of people eating.

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irenecB8212QW . 2022-04-10

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It was extremely pleasing to be the recipient of traditional high standard service. From the time I arrived until I left the Service by the four individuals was commendable. The selection on the menu was what you would expect. The food was hot, tasty and...

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David D . 2022-03-18

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From the excellent food to the helpful and friendly staff especially Alan. our visit was stress free and enjoyable!!

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JosephineElizabeth . 2022-03-05

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Visited here 6:30pm on a Friday night. Car park virtually full so dreaded what the inside would be like. We needn’t have worried. Plenty of room around our table and the noise from the play area didn’t reach our table (we were in an ‘alcove...

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Sue P . 2022-02-25

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Great customer service, lovely food every time we've visited, always a good variety of veggie options which you don't find everywhere. Always very tasty!

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Amy F . 2022-02-09

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Went here again for a family gathering on Sunday we all had the carvery great choices loads of it well presented and cook to perfection everybody enjoyed it lovely place and good food for all never disappointed xx

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Paradise33588933708 . 2022-02-08

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This was by far the worst Carvery I have ever had. The Roast Beef was as tough as old boots (I looked round the restaurant and almost everyone had left the beef). The Yorkshire puddings were dry as sticks and the cauliflower cheese was just...

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tracya161 . 2022-02-06

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Seven of us had a meal in this pub food was cold, portions were very small and service was poor, complained to head office only to be told they know the food and service may be bad at the moment and blamed it on covid...

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E3461CLstevew . 2022-02-01

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Visited brewers fayre for breakfast with my children. I was able to sit in the play area having breakfast whilst the kids played and the young lady on the desk was super friendly. She went above and beyond to make sure we had a fantastic...

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Igot2kidz . 2022-01-23

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Called in for an impromptu lunch with 3 family members. We were seated swiftly by a very polite lady who seemed to have an air of management about her.( blonde hair ). She settled us in and offered to get our first drink while we...

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Fabsfur . 2022-01-20

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2 meals for 8.99 Added a burger and bacon Burgers overcooked, bacon burnt and pathetic, portion small Chicken had cold garlic bread, asked for mayo got the smallest blob ever,lettuce had seen better days All in all although a deal it was poor

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Titanic69 . 2021-12-30

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We just love it here, kids love the play area, food was fantastic as per usual and our waitress was very attentive. I reccomend this restaurant 100%. Already booked for our family Christmas lunch here too.

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Family-man1243 . 2021-11-25

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Came for lunch with my family and was served by Becca who was amazing, she looked after us the whole meal, and was fab with my children and my nephew, the food was lovely as always.

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C842RXsophies . 2021-09-19

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Came in after school and managed to accommodate with no booking for table or play area. My son loved the play area and his three course meal and quick service and he loved his meal. I had beef and doom bar which was outstanding and...

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Ellie G . 2021-09-19

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Arrived early Tuesday morning for breakfast Everything was spot on and a delicious breakfast. Will definitely be returning.

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Igot2kidz . 2021-09-18

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Can I just say Elaine has been absolutely fab! She gave us a very warm welcome when we got to the place and has been very professional when dealing with our service users who have learning disabilities. Not only that, Elaine acts very enthusiastic when...

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Tour07591496658 . 2021-09-18

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I would like to thank everybody at the gateway for such a brilliant evening the food was brilliant serves was very good as well lovely to meet up with family after so long not being able to would highly recommend this place xx

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Paradise33588933708 . 2021-09-17

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Get together last night spent well over £100 and was WORTH every penny, food was fantastic hot but there was a half hour wait on food but was looked after by dawn .. who kept topping up drinks, recommending dishes and having enjoyable conversation with...

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Ruth S . 2021-09-15

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Wow. Me and my family visited not long ago and had a lady called Ellie, she was amazing with us and the kids. Nothing appeared to much trouble although the place was very busy she took time out to make sure we was happy with...

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Lindsey G . 2021-09-14

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Excellent food excellent staff very friendly would highly recommend this restaurant very spacious and very accomadating

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Italdodi . 2021-09-14

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Visited last night after an upsetting visit to extremely ill family member. Managed to get a table very easily due to it being 5pm. On receiving the menus we were told that certain items were not available which is no fault of their own due...

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158tracyo . 2021-09-07

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Not a lot of the menu was available which you are not told about until you actually order, so you have to go back to your table to see what they want instead. Some of our order was missing and how can two identical meals...

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tinks186414 . 2021-08-30

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The service and food was all good especially the chocolate torte. The only criticism would be that a small number of items were unavailable, but I’m well aware that this is beyond their control.

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Travis576 . 2021-08-18

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