Bread Source - Bridewell Alley in Norwich

Bustling cafe . Good coffee and tasty vegan options. Welcoming staff.I went in afternoon and it was very busy but was able to get a seat

Staff training and a robust serving system required urgently. Bridewell Alley branch took my money and gave my lunch to someone else! I visited Norwich Cathedral and decided to have a coffee and pastry (oh no, Bread Source have the concession in the Refectory) Gave it a go. Coffee and pastry ordered and paid for with a promise it would be brought over. After 10 mins it hadn't arrived. It was still sat on the counter. Cold coffee not nice.

Would have been 5 out of 5 but unfortunately the vegan tart was nowhere near as nice as they used to be- recipe has changed, now dry and tasteless. 10 out of 10 for the server who guessed I wanted oatmilk and the pattern on the coffee which is difficult to do with oat was perfect

Fantastic cheese and fruit scones! We cannot have enough of them. Friendly service. You can also get the scones at the market in Norwich or at a kiosk in the cathedral precinct.

The coffee was great but the pastries were disappointing, dry. Two coffees, a chocolate croissant and a cinnamon bun came to about £13. To be honest, the pastries at M&S bakery were better the following morning.

Best spot in the city for coffee and pastries, so much on offer, amazing and friendly staff and always a great soundtrack.

This bread and other bakery items are second to none. The pastries are delicious and the different types of breads mind blowing.

Reepham-Bread Source Newly opened in The Dial House, Reepham. Sadly not a great experience. The Dial House is a beautiful Georgian building but Bread Source have imposed their ‘house aesthetic’ upon the cafe area, this means it’s stark, characterless and uncomfortable. The tables are like school desks, the chairs hard, the seating area feels exposed and draughty. The serving area is on the opposite side of the entrance hall to the eating area, so quite a distance. The cakes and bread all arrive pre made. No baking takes place onsite so no lovely tempting smells. The products seem quite uniform. It just has no character. Luckily Reepham has other good coffee shops and a bakery, all independent with lashings of character.

If I reviewed every cafe I visited I wouldn't have time to do anything else, so somewhere has to be very special to be reviewed now! Every cafe thinks it can do a tea and scone but I think there only a couple of dozen places in the UK that do it properly... A great cuppa to start with, loose leaves and a generous pot The fruit scone was a good size, and fresh....but what makes it truly delightful is the butter they provided, from a west country farm, and some of the best raspberry jam I have enjoyed away from homemade. Thank you for giving me a generous dollop of it, and not ruining the experience by providing one of those mini pots of jam(ok) or those peel-back-lid plastic pots(truly awful). With tea and scone this good they were allowed the Christmas related pun on the window! My one observation.....wipe the steamed up windows as I nearly walked past thinking the place was closed!

Most miserable experience ever in a Bread Source. Had the cheek to ask for another butter as the Cheese Scones are huge and so flavoursome. No response from server just handed the butter with a miserable face. Not at all like the friendly staff in Aylsham where nothing is too much trouble.