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3,85

Based on 90 opinions finded in 2 websites

4.3Ambience4.8Cuisine4.3Service
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Nº 2683 in 3395 in Cornwall, Isles of Scilly

Nº 94 of 109 Seafood in Cornwall, Isles of Scilly

Score

comment_iconOpinions

No surprise this hotel does not figure in the top ten. There are plenty of staff but they seem to aimlessly wander about talking to each other. The lunch and day menu is inadequate and boring. The staff are not up to speed about what is available, and when I asked what ‘gluten free’ plates there were they all ran away to hide! (Well, they didn’t come back). So I left and had fantastic Fish and Chips at Gylly Cafe.

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David T . 2024-07-27

MORE AT TripAdvisor

Received a voucher for my birthday, 3 course meal for 2, and it was wonderful. The food was simply delicious! No faults with food or service. Thank you

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Navigate17990 . 2024-07-19

MORE AT TripAdvisor

We had such a lovely time here for dinner. The starter and main were so delicious, the service was really good. The desert was a little too sweet for my liking, but that's just preference! View and atmosphere unmatched!

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Bridget . 2024-07-08

MORE AT Google

Sunday roast was exceedingly great and enjoyable with my best friend who was visiting for the weekend in Cornwall. A few drinks and good wine and the Sunday roast was really enjoyable and delicious which we both enjoyed and completed the meal with a lovely dessert. We will return sooner rather than later. Thanks and compliments to the chief and team.

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djw1955 . 2024-05-01

MORE AT TripAdvisor

I don't often write reviews but after another disappointing visit I feel something needs to be said. I visited the restaurant for a coffee on Wednesday 10th April with my mother in law and 16 month old and was told to take a seat for table service . After 20 minutes noone came. There were staff milling about and seemingly free, they certainly didn't appear rushed off their feet. ( Someone who sat down after me received table service for a drink and chips. ) I enquired as to what the delay was and in doing so decided it would be quicker to place my order at the bar. A further 15 minutes passed and still no coffees. I asked again and the waiter said he would make them now. By this time my son had also had enough of waiting and had become difficult to entertain. I asked for a refund and the details of the manager in order to voice my disappointment at the lack of service. My details were taken and I was assured 'Phil' the restaurant manager would email me. A week later and Unsurprisingly I've had nothing. This is the second time this has happened and in very similar circumstances. The staff just aren't paying attention to the customers. A couple of coffees isn't much to ask for, especially in one of the biggest hotels in Falmouth. My husband and I have been coming here as locals for years and it seems the lapse in service has coincided with the expansion of the hotel . If popping in for a " quick drink" means waiting for hours for someone to take our order we will have to consider going elsewhere .

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Victoria G . 2024-04-16

MORE AT TripAdvisor

Lovely restaurant with fantastic views. Lovely relaxed atmosphere. The starter and main were excellent, the only slight let down was the dessert.

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IONA H . 2024-03-21

MORE AT TripAdvisor

Had a 3 course dinner overlooking the sea. Service was great, starter and main were lovely. Had the slow braised beef cheek, which was very tender. Would eat here again.

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Maps648590 . 2024-03-21

MORE AT TripAdvisor

Super Sunday lunch Fab veg and great service thanks Ed £23 squids for a brilliant two course lunch Really tasty salted caramel dessert

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Bobalobajob . 2023-10-01

MORE AT TripAdvisor

The food quality was top notch & cooked to perfection. 3 delicious courses with pleasant timely service. Fresh produce really made the difference.

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Sherpa566584 . 2023-08-13

MORE AT TripAdvisor

We made a reservation and were so looking forward to our dinner after staying at the resort. We were told that our server was new so we assumed someone would be helping her. Our meal took over 2.5 hours. We had to ask for water twice and waited almost an hour for just our appetizers. When the bill finally arrived, we were charged for a 4th meal that we didn’t order which was 45 pounds. We told the waitress that we were overcharged and she said she would check on it. Another server came over to justify the charge. I explained that we only had 3 people, not 4. After arguing with her for several minutes, she realized we were overcharged and went to fix our bill. The food was good, but the service was horrible and took way too long, especially for the cost. 4 tables came and went while we were still waiting for our food. We will not return due to the terrible service which is sad since the food was good. Not worth the price though.

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mrsreachhaiti . 2023-07-26

MORE AT TripAdvisor

On the pricey side but generous portions. Definitely on the pampering side of wellbeing. The mussels were absolutely stunning and the staff were very attentive.

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Sian Elvin . 2023-07-05

MORE AT Google

We dined at the resort while staying at the liner. A 45 minute wait for a main course is unacceptable and no explanation or complimentary drink offered. Waiter was having a long conversation with another table about their dislike of The Liner. Rather unprofessional 😔

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Jacqueline C . 2023-06-18

MORE AT TripAdvisor

Short stay to visit the new Hydrotherapy Spa which was absolutely wonderful. The new hot tub and the dunking unit was excellent.the hot tub (12) was really nice and warm the new Dunking unit was exceeding cold which to me was bliss. Enjoy my evening, breakfast meals and a lovely glass or two of F/B red wine. Really enjoyable stay and my batteries fully recharged.

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djw1955 . 2023-06-10

MORE AT TripAdvisor

Had dinner one evening while we were visiting Falmouth. The food tasted great. Presentation was great and the service impeccable. Would definitely eat here again.

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Peter Soller . 2023-05-29

MORE AT Google

We booked a table at the ‘Brasserie on the Bay’ based on the expectations of first-class fare engendered by their website, but paid little attention to the ‘at St Michael’s Resort’ after the restaurant name. That was a mistake. It turned out that the restaurant was in fact the eatery for what passes as a four-star hotel in Falmouth – a testament to the spectacularly modest expectations of the average British holidaymaker. So, the point is that it was incredibly hard to find unless you knew that the eatery was in fact hidden within the confines of another building. The ‘quality mark’ of St.Michael’s Resort is betrayed by the fact that the ‘hotel’ car park is in fact managed by one of those rapacious companies who use ANPR, charge outrageous fees for parking, or levy even more outrageous fines for motorists foolish enough to think that a decent restaurant wouldn’t be cheap enough to charge its customers for parking. The restaurant itself was pleasant enough but our suspicions were raised by the teenage staff who were somewhat disengaged, like they’d been asked to work on their day off. Then our suspicions were confirmed when we saw the ‘menu’. I guess it still did qualify as a ‘menu’ because there were three choices for starter, and three for dessert…but the qualifying characteristic of a restaurant (I believe) is that you should have more choices other than ‘roast meat’ (or nut cutlet for vegetarians). The starters were, in fact, passably good and nicely presented but the roast was about as ordinary as you could possibly hope to get and the nut cutlet dry. In fact, most people’s nan would have done a better job. So, providing you’ve dialled down your expectations to their minimum setting you’ll not be disappointed.

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667iainm . 2023-05-24

MORE AT TripAdvisor

Nice ambience and views of the bay. Food was tasty but it took quite a long time for the food to come out. It is quite pricey but I suppose in-line with other similar venues in the area.

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Jen . 2023-05-24

MORE AT Google

We have eaten here three times since New Year. A dinner for the two of us, Mother’s Day lunch for two and Easter Saturday dinner for four. On all three occasions we have been very impressed with the food, service and ambience. We are used to good dining in many places and this restaurants rates highly. Fortunately we are in walking distance and so very lucky. Keep doing what you do.

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PClarke . 2023-04-15

MORE AT TripAdvisor

Exceptional dinning, not 4 star but 5 stars. The Primrose Herb Belly Pork was absolutely divine, enjoyed every mouthful. (My plate was clean at the end) an excellent F/B red wine and to complete the evening, an Irish Coffee with Jameson of course. Michelin standards. Thanks to all.

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djw1955 . 2023-03-30

MORE AT TripAdvisor

Wouldn’t normally write a review but felt obliged to after todays visit. I booked in for breakfast for Mother’s Day, as non hotel guests. Managed to get a seat next to the window which was the best bit. Had a cooked breakfast myself which was nice, but very simple and small (one sausage, two small tomatoes, one slice of bacon, one hash brown and a small pot of beans). Upon paying, the amount charged for one breakfast was £20! I questioned this, to which the reply from the member of staff was ‘hotel prices’ with a shrug of his shoulders. I further questioned how a small cooked breakfast could cost £20, and the reasoning was, that if I wanted, I could’ve had the all you can eat continental as well! A little late for that but a fair point, perhaps could be made clearer, or a separate price for one or the other? Sadly St Michael’s continues to go down in my expectations.

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Tom L . 2023-03-19

MORE AT TripAdvisor

The Sunday roast was amazing, good portion size and everything was cooked perfectly! Highly recommend, we will be back!

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rhiannon1995 . 2023-03-14

MORE AT TripAdvisor

Lovely ambience, views, & staff Worst fish & chips ever ! Soggy skin on / eyes in chips made from baking potatoes - dirty & inedible - chips should rustle ! Dry fish fingers in a leathery batter - not a nice piece of cod in a proper fish shop crisp coating Even the mushy peas were dry & wrinkled - not mashed with butter Dead grey dried flowers on table Amazingly the tartare sauce was the best ever - disappointing lunch for us at these prices

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David Brown . 2023-03-08

MORE AT Google

When you book your table they ask for requests etc. I asked for a table with a view. When we arrived no reference was made to my request and my wife and I were show to a very average table. We were given the Menu’s and Wine list, given some water, no jugs available, and sat. Eventually the waitress came over and enquired as to what we wished to eat, I ask if we could have a bottle of wine, I do like to have a drink of something other than water when considering a Menu. Time past and eventually we got our wine. The restaurant ambiance and decor is excellent. We had starters - very good. As a main Caroline ordered the Sweet and Sour Goan Fish Curry. What turned up was the vegetarian version, the waitress checked and had written down the wrong dish. Unfortunately the dish did not taste of Sweet and Sour and seemed to have no spice content so was basically ratatouille and a great pile of unappetising white rice. My Belly Pork was excellent. The desert menu bore none of the subtleties of the start and main menu. The desert of the day was explained so rapidly I did not understand it. And then the electronic bill. It literally did not add up. It contained Caroline’s starter and main, the wine and big number being the total. Unfortunately the AIX rose was not £52 a bottle but £44, we are now heading into the world of management incompetence. The waitress explained the software was always producing bills that did not add up! Come on you have a great looking restaurant in a good location but lots of competition in your price range.

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GrahamJustinH . 2023-03-05

MORE AT TripAdvisor

My overnight mini break was exceedingly outstanding. The staff were really supportive,friendly and kind. The food for evening meal and breakfast was divine - my plate was clean at the end of each course. To burn of some calories the visit to the Health Spa - enjoying a swim, sauna and steam room was amazing. Love the short visit, will return asap.

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djw1955 . 2023-02-08

MORE AT TripAdvisor

We have eaten here on 2 occasions while staying in the hotel. Great food , lovely setting and excellent service.

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Rich1072013 . 2023-01-29

MORE AT TripAdvisor

The menu choice was varied and interesting, using local produce, which is great! I had Newlyn crab arancini, followed by Newlyn Hake with baby chorizo and sauted potatoes. The sticky toffee pudding is heaven on a plate too! Fabulous ambience and fantastic service. Our order didn't go through initially for some reason, however we had an apology immediately and a complimentary drink at the bar after our meal - great service!

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Jane_Reed1961 . 2022-12-01

MORE AT TripAdvisor

Amazing view and food was fresh and really tasty. Staff were friendly and attentive. Staff were excellent and spa was top level!!

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Chris Johnson . 2022-11-02

MORE AT Google

Enjoyed the new breakfast with make your own waffles.

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Lorraine Mitchell . 2022-10-21

MORE AT Google

Unimpressed by the fact that they put all the families with young children (or dogs) in a side room for breakfast. The maitre d had to shout the instructions, due to the noise. I was travelling without kids and asked for a room in the main restaurant. I got a John Cleese-esq exaggerated eye roll and he reluctantly agreed and told me I could sit at the table by the buffet stand. Having just spent 2 weeks travelling with my children, I didn’t expect to find them separated off into a room that sounded like your local soft play. There was also some other Fawlty Towers ‘snobbery’ at play here. On the plus side the granola, yoghurt and berry compote are v.good and views are great. Baring the Friday morning breakfast maitre d - all the other staff were excellent.

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H2083VTbacon . 2022-08-29

MORE AT TripAdvisor

Brasserie on the Bay is a beautiful extension to what is already a magnificent resort. For the 3 nights that we were there, the menu was different with the starters, mains and desserts. The food was surprisingly very stylish and elegant at the same time. Fresh and extremely flavourful. At the start of each day you felt exited at the thought of a whole new menu. The flavours complimented each other on every plate and you could tell they were well thought out in the cooking process. The main meal portions were very generous and you could end up full before having dessert. The desserts were exquisite, light in flavour and texture. The perfect sweet and subtle conclusion to each meal every night. I was in awe of the presentation of the food and service we were given. My table was well taken care of each day and they even gave us a little bowl of water for our puppy. Anyone wanting to stay at the resort will fall in love with the restaurant and their high quality food. However, if you aren’t looking for a stay at the resort, then the restaurant is open for public bookings. You’re sure to have a good dining experience with their locally sourced food, views of the ocean and all at affordable prices.

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Elisha Tanya . 2022-08-29

MORE AT Google

See my other review for St Michaels. This should be a premier destination for eating and the food is good but it is let down by very slow service. The staff are nice and appear to be trying to do all the right things to...

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JonathanOB1 . 2022-07-24

MORE AT TripAdvisor

Very disappointed! Felt it was very corporate. No individual care. Food was ok. All about the deals. Sat outside, food was left at the table. Certainly not what it pretends to be. I have know desire to return.

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514joanna1 . 2022-07-08

MORE AT TripAdvisor

Holidaying in Falmouth. Booked a table at the Brassiere on the Bay Stunning Staff very attentive from first entering the hotel, then restaurant and finally the bar! Table by the window view vacated and on request the young waiter moved us. We were celebrating our...

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N2162LWstellam . 2022-06-16

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Die Auswahl an Speisen ist sehr überschaubar. Für den Preis würde ich erwarten, dass das Brot inbegriffen ist. Das Essen selbst ist hervorragend.

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oXSummer windXo . 2022-06-13

MORE AT Google

Very limited menu didn't live up to expectations

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Ens Mccarthy . 2022-06-11

MORE AT Google

Lovely restaurant is a beautiful hotel. Enter through the hotel lobby and on your left just before the reception desk is the restaurant desk where they will efficiently either take you to your booked table or book you a table at the next available time while you relax in the comfy bar seating... The restaurant itself is tastefully decorated reminding you of its proximity to the sea, the photographs are stunning as well! We ordered chicken ceasar salad and our daughter ordered the crispy noodles and bbq pork. The food was great and we enjoyed the view into the bay. We had a slight problem where my daughter's meal came without the noodles.. 🤔.. The waiter quickly asked the kitchen to rectify but the noodles didn't arrive till she had finished the rest of her meal.. The waiter was frustrated that the kitchen had let us down and we were a bit disappointed. The waiter rectified the issue by removing that meal from the bill. Unfortunate situation but we were thankful for the waiter's solution. We'll return another day definitely, we've got to try out the spa! 😁 Highly recommended for quality local produce and helpful staff and a great environment!

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Murray Golder . 2022-04-30

MORE AT Google

My wife and I are new to the area and looking for a place to go when we fancy a special 4 star meal in a nice but non fussy environment. Tried the Brasserie and were very happy. Very comfortable roomy and relaxing bar for...

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Tony P . 2022-03-31

MORE AT TripAdvisor

We booked a spa and dine. The spa was wonderful and staff excellent. It all changed when we went to eat . The service start to finish was really poor. We were given a clue to what to expect from a couple that we chatted...

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Jeremy m . 2022-03-27

MORE AT TripAdvisor

Very good service, as was the food

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Anne Jolly . 2022-02-26

MORE AT Google

stated with asking for window seats only to be told hotel guests get priority. wrong starters bought. for a restaurant that charges £30 for a bottle of red I would expect to taste it first and definitely want to be asked how the meal was...

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joel T T . 2022-02-19

MORE AT TripAdvisor

We have been quite a few times for Sunday roast and afternoon tea, having been bought vouchers for each, but having been bought more vouchers due to COVID, we haven't been able to use them on the days available, so when I rang I asked...

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Jan H . 2022-01-31

MORE AT TripAdvisor

Outstanding food, the Sunday Lunch was the best we have had in a very long time

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mrgrantlovett . 2022-01-19

MORE AT Google

We stayed at St Michaels Resort and had a 3 course meal here on our first evening. The food was so delicious - we shared the pork platter. Our waitress Hannah was so friendly and catered to our every need. We were very impressed and...

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megangK2186GU . 2022-01-14

MORE AT TripAdvisor

Me and my wife stayed at the hotel on a virgin experience which included a three course meal at this restaurant. The food was amazing! We could tell a lot of the produce was local and the flavours where great. The service was amazing too,...

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Alexg30031012 . 2022-01-14

MORE AT TripAdvisor

We had a lovely lunch here all 4 meals were really good and the best chips I have ever had. The staff are friendly and helpful and of course the view is magnificent.

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Susan G . 2021-12-22

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Attended today for a 3 course Sunday lunch with my partner. This was a gift from my daughter as she purchased voucher last Xmas for us and this was first chance we got to use it. Arrived a bit earlier than our booking so had...

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Teresa S . 2021-12-19

MORE AT TripAdvisor

Fantastic choice of vegetarian/vegan/gluten free dishes. Our food was well cooked and beautifully presented.

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727caro . 2021-10-26

MORE AT TripAdvisor

Order a drink. Waited 20 minutes. Asked about it, they had forgotten. Ordered again. Waited 15 minutes. Left.

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Myles Drysdale . 2021-10-25

MORE AT Google

Arrived early. Asked to sit in lounge and order drinks. They were too busy to take drinks order so went to bar. Again had to wait a long time to take order ( I was only one there). We then went to take our table....

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sarahdF2008IR . 2021-09-18

MORE AT TripAdvisor

Had been given a voucher as a treat for myself and my mum, here is the summary of an awful afternoon...1.parking was awful..2.they had no recollection of a booking for us..3...service was poor..4..the tea was cold...4 .and what a shock when the food arrived the...

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alisonhW4124TW . 2021-09-05

MORE AT TripAdvisor

Because otherwise you end up somewhere like here Cold food 45 min wait for a drink Staff that don’t care Over pricing( roll in the end of COVID so they go back to 25% occupancy) No white bread because “ it’s all gone moldy” makes...

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briansheerin . 2021-08-31

MORE AT TripAdvisor

We came here for an afternoon tea, for my mum's 85th. As there were 8 of us, we were put into the main restaurant, not where people were having tea, so had various people in robes having lunch around us. 3 people didn't want tea...

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thehippo22 . 2021-08-31

MORE AT TripAdvisor

Sadly fully disappointed. Pace of the restaurant and bar was FAR too slow. Order toast with your Fry up otherwise it's not coming..... all staff head down to avoid eye contact. Came back from the harbour for evening drinks but bar lacks atmosphere and service...

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Suzanne G . 2021-06-26

MORE AT TripAdvisor

Calm and cool, modern interior that is stunning in cleanliness and atmosphere. Great staff, welcoming and knowledgable and great table service. Food is very good, well presented with a limited interesting menu, with choices for many tastes. Our second visit did not disapoint and, I feel, is an underrated venue. Anyone visiting the area should have a look. Not just online as, quite frankly, the real thing is 100% better than its images. Thank you Ant and your team. Up there with the best and even shoving a few down a notch.

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Stu Bullock . 2021-06-24

MORE AT Google

Food was very poor, and service not much better Had the lamb which was extremely overdone (no pink, just grey). Service was slow, struggling to get attention of waiters. Bill was a mess. Never again

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K . 2021-05-19

MORE AT Google

For a hotel restaurant this was one of the best dinners and even more excellent wine. My husband was delight t have the John Dorey

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angelamoss14 . 2020-11-09

MORE AT TripAdvisor

Just before lockdown in March I was given a Sparkling Afternoon Tea for Two at this hotel for my birthday which I have now been able to use - but what a disappointment! Making the reservation and adding in my twin 5-year old granddaughters and...

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Nessarowe01 . 2020-10-25

MORE AT TripAdvisor

A fantastically designed venue, very chic and stylish, but all the money would have been better spent on staff training a proper management. Covid or not you expect a certain level of service and we didn't receive anything close. We were seated in the restaurant,...

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doitpf . 2020-10-19

MORE AT TripAdvisor

Super food, efficient, friendly staff and a decent wine list, with views out to sea - what more could you want?

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ARWEJW . 2020-09-26

MORE AT TripAdvisor

I like to be fair with my reviews as well as truthful. My friend and I ate in this restaurant as part of a dinner bed and breakfast deal in the hotel. Whilst I, along with many others have voiced my concerns over the rooms...

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Lady Traveller P . 2020-09-03

MORE AT TripAdvisor

The one saving grace of this place was the service. Jasmine was really polite and helpful and bumped an otherwise two star experience closer to a three. The food itself is very, very overpriced for what it is. The quality of the produce is clearly...

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annakS8767YT . 2020-08-25

MORE AT TripAdvisor

The one saving grace of this place was the service. Jasmine was really polite and helpful and bumped an otherwise two star experience closer to a three. The food itself is very, very overpriced for what it is. The quality of the produce is clearly good, but the flavours aren't very exciting. My £24 sea bass wasn't even seasoned and came on a bed of new potatoes, which, while perfectly acceptable, were essentially plain. The poached egg on top of my starter was so solid I don't think it could legitimately be referred to as 'poached'. The 'mixed seasonal vegetables' we ordered on the side were in fact just kale. Mixed with more kale. Again, not seasoned. Don't get me wrong - I like kale, but not to the extent that I'd happily pay £4 for an unseasoned wilted bowlful of it. Save yourself the money and the disappointment and choose literally any of the other places in the area.

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Anna K . 2020-08-25

MORE AT Google

We only dined here as we looked on the government website before our trip and read it was registered for the Eat Out To Help Out deal. View from our table was overlooking the Seaview, the restaurant was clean and modern with disposal menus. The...

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lawfamily39 . 2020-08-20

MORE AT TripAdvisor

Booked the St.micheals for a 60th birthday meal for my husband on visiting falmouth. I used to live in falmouth and got married to my ex there 1982. But on e tearing the hotel no one to greet us so didn't know where to go...

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Beverley T . 2020-07-19

MORE AT TripAdvisor

We stayed at St Michael’s for a winter getaway weekend having seen a review of the hotel in a weekend paper supplement. It didn’t disappoint. We hadn’t booked a meal for Saturday night and decided to eat in the hotel, we’d had an afternoon making...

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tonyiow . 2020-02-25

MORE AT TripAdvisor

One star is too much. Food: fat, greasy, oily and salty. Waited for over an hour for the main course. Go there if you are on a diet. Otherwise you will regret it!

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Thorsten Herold . 2019-08-14

MORE AT Google

Went for Sunday lunch. Food was poor (cremated beef), service was OK. Restaurant setting was great.

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Eeswaran Navaratnam . 2019-05-31

MORE AT Google

Lovely food and friendly service, quite pricey though

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Will Banister . 2018-04-25

MORE AT Google

Took my family here for an evening meal. Food was good with lovely presentation and caters well to vegetarians and vegans. I would definitely recommend the sharing platter for dessert. Unfortunately the service was slow and we struggled to get the attention of staff to order food, drinks and the bill. One of the male member's of staff seemed to be doing the work for everyone else while they stood around doing next to nothing.

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Caroline Mitchell . 2017-06-29

MORE AT Google

Light, airy room with excellent view and good, imaginative dishes at a reasonable price. Welcoming, friendly staff.

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Michael Creedy . 2016-04-10

MORE AT Google

Absolutely delicious! I mean REALLY great food, helpful staff and clean and tasteful interiors with beautiful views. My husband and I had the specials off the menu and our children ate from the kids menu- booking again!

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Julie Jones . 2015-02-17

MORE AT Google

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