Based on 1.012 opinions finded in 2 websites
Based on 1.012 opinions finded in 2 websites
Nº 2384 in 4016 in Birmingham
Nº 34 of 43 Other european cuisines in Birmingham
Opinions
We were really impressed by the professionalism and efficiency of the events team at Malmaison, Birmingham. Our lunch in a private room ran smoothly despite all our last minute changes, and the the team remained unflappable throughout - nothing was too much trouble. Added to which lunch itself was delicious. Thank you Sarah and team.
Georgina K . 2024-10-04
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Amazing food and ambience but what makes this place memorable is definitely their service! So pleasant and easy to talk to..the servers know exactly what you want..and come out with the best suggestions and will definitely make you laugh I stayed here for 3 nights and could only make it to dessert on my last night as I the portion sizes are enough and more! Special thanks to Bismark at the Malmaison Brassiere for making my dinners so much fun. Keep at it with your playful personality and i think I ate too much all thanks to the positive encouragement Cant wait to come back!
Pankhuri . 2024-09-26
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The place as always was very welcoming the staff are always super polite and make you feel at home. We popped down to the bar for a bit of light brunch and Can not express enough the politeness of the bar staff, especially Kieran whose personal cocktail is a amazing addition to the tastebuds, it’s a must try.
Melissa D . 2024-08-20
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We booked in for afternoon tea before going to the theatre. The service, right from the moment we arrived was fantastic and this continued the whole way though. The afternoon tea was wonderful. The savoury items were all so tasty and the cakes and scones were so fresh and beautifully presented. Would definitely recommend ☺️
Emma J . 2024-07-06
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Sonny was amazing. Great server. Really helpful, friendly, courteous and kind. Food great too….had the carpaccio to start followed by flat iron steak….also had a salad and roast chicken! Looked amazing. Only thing to mention was chicken was a little over salted. Otherwise absolutely no complaints and the pineapple margarita was banging.
Charlie C . 2024-06-20
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Pretty good all around - interesting menu with plenty of variety and interesting choices available. Service top-notch too, with waiter Tiago particularly engaged and on point.
Ian-Mc-SOR . 2024-06-10
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Had a wonderful time for Lunch was served by Sonny who was great and very attentive. We had some wine paired with Carbonara which was delicious. Thanks again will be back 😁
Mann Singh Badesha . 2024-04-28
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Waiter sonny was very nice throughout the meal would recommend this restaurant because of this. Food was good value for money drinks menu was a little pricey but it was an all round good experience besides that.
Phoebe H . 2024-03-09
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He went there for afternoon tea for my husband's birthday. Nice atmosphere. Delicious desserts. Our waiter ,Sonny was superb. Polite and smiley. Highly recommended
VasilikiG71 . 2024-03-02
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Sonny really looked after all of us - he went out of his way to make this a special afternoon tea and occasion for us. He helped us to have an amazing afternoon by being extremely accommodating of our dietary needs and made us all laugh and feel right at home. Thank you so much for looking after us! We would love to come back
V9324FVannp . 2024-03-02
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Raj was an absolute gem of a waiter. Nothing too much trouble and very attentive without being intrusive. The food was first rate and the wine list is sensible. Cannot rate this too highly.
Whatasnip . 2024-02-29
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Sonny the sunny waiter was utterly delightful. He absolutely made the meal incredible and we had the best time. The food was immense. Feel like I’ve had the most special day out
AshNoodle . 2024-02-28
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The food here was excellent and the staff here were so friendly, especially Sonny the sunny waiter. I'd definitely recommend here for a bite to eat and fantastic service.
Conor C . 2024-02-28
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Sonny was a great waiter and was so nice and welcoming! Great food and great service, great cocktails (smoked pineapple margarita was amazing I had to get it twice!) would highly recommend and will come back!
Tobi_2913 . 2024-02-28
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Beatrice provided exceptional service at the restaurant. She was incredibly kind and attentive throughout our meal. Highly recommend
Timi F . 2024-02-25
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Great service from Che, asked if we were in for an occasion and gave me a free glass of Prosecco for my birthday. Welcomed us lovely, had good recommendations and good service.
Road61877097614 . 2024-02-24
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Nice restaurant . Food was really good and our server Bismark was great ! Very polite and helpful .. Would say the music let’s it down
lukenz20 . 2024-02-24
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Great food as always but also perfect service provided by Che . If you need someone to set the bar for service he is your man !
Ben S . 2024-02-24
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Great restaurant and great service from our waiter Bismark who was extremely friendly and helpful. The steaks were delicious and well cooked.
Sam C . 2024-02-15
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Okay so the starter came cold sent it back, I had the buffalo chicken which was lovely. The mains wow! The chef needs some new recipes the salmon was so bland it was awful. The rice or rice pudding it came with was just awful. Really was not worth the money, I’ve eaten in some lovely restaurants and this just wasn’t it. However the evening wasn’t all bad as was made terrific by a lovely waiter called Bismark! He was so friendly and polite, he went over and beyond to compensate. Lovely chap and to top it off he wasn’t even our waiter. Well done Bismark, we would return just to have you as our waiter. He’s the only reason it’s 3* and not 1* it would have been 5 if the food tasted at all good.
Zara G . 2024-02-15
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From arrival lovely customer service, polite with smiles all around, staff were very welcoming and friendly.. Whilst seating Antonio’s has approached in a polite manner asking what drinks we would like and when unsure has asked what our favoured drinks were to help recommend with a brilliant knowledge of cocktails taking dislikes into account. The only thing letting this down from being 5 star was issues around cleanliness. On initial appearance looks clean, As you walk into the bar from the hotel lifts, you can see the material shredded and draping from under the seats, also down the side of the seat cushions left over food snacks, cocktail sticks protruding sticking out, could do with a clean between cushion areas. Also during breakfast staff blowing their nose in public then placing the tissue on the used plates awaiting to be taken out and then continuing to serve customers and laying tables.
Phillip W . 2024-02-14
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Great afternoon tea spot with good veg options and unlimited hot drinks. We had Eka serving us who was fabulous! Thank you Eka.
BlueberrysnPancakes2 . 2024-02-10
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The food was amazing! Great setting, great value for money and excellent service from Eka. Made it a great luxury yet relaxed atmosphere - we will be back!
Claire L . 2024-02-10
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We had decided to spend the day in Birmingham and stay at Mal Maison overnight. Booking a meal at Chez Mal Brasserie was easy and effortless. The staff were friendly and attentive, and the stand-out staff member was Bismark 👏🏻 Not only does he have...
garethk497 . 2024-02-06
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A wonderful meal from start to finish. From the greeting, to the service, and the food itself, everything was amazing. Portion sizes were just right, the house wine was very drinkable, and it was easy to sit and relax slightly away from the noise of...
gemmadawn55 . 2024-01-30
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Great food, quite filling, good ambience and attentive stuff. Enjoyed a good dinner with friends. Will definitely come back again
F N . 2024-01-27
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Served by Bismark,he was lovely, wonderful service, fantastic food, served quickly and was very tasty, went for a birthday and they suprised us with a free cake with a candle and a happy birthday message, overall 10/10
Navigator52049131933 . 2024-01-25
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Booked for a catch up dinner with a friend, service was excellent & we didn’t have to wait long for each course or drinks. The food was lovely, had excellent service in the past and even better now. Staff were professional and very friendly, especially...
HannahEF87 . 2024-01-21
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I came here with two friends as they were visiting the city. Beatrice was extremely attentive and friendly, my friends were delighted with the food and service. I’m happy with the overall experience and would definitely recommend it and my friends will be returning whenever...
22alessio22 . 2024-01-13
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Amazing dinner and nice atmosphere in the restaurant. Our waiter Bismark was excellent! The food quality was very good and the service was very quick.
federicas383 . 2024-01-11
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We had a lovely evening at Malmaison for my birthday. All of the staff were very friendly and welcoming and our server Che’ went above and beyond to make it a very special birthday meal. The food was delicious and Che’ was very attentive making...
Clare A . 2024-01-06
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Had the most gorgeous meal at malmaison in Birmingham. The food was gorgeous but raj, our server, made it so special and was so lovely . He is a real asset to malmaison and we can’t thank him enough. Can really recommend the whole experience...
pennyk766 . 2023-12-30
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Top restaurant- great food, awesome atmosphere . Raj was our host he was the best, very attentive and gracious host, 5/5 👌🏽👌🏽👌🏽👌🏽
NorthStar29772506362 . 2023-12-30
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Booked Malmaison Birmingham for a Christmas package, which included Christmas Day lunch in Chez Mal. Thiago, our waiter for the afternoon, was very attentive throughout. He gave good recommendations for wine to accompany our meal and added a touch of humour each time he appeared...
Kim G . 2023-12-26
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We visited Malmaison for their Christmas package, which was absolutely fantastic. Included in the package was dinner on Christmas Eve, an amazing Christmas day lunch, and brunch on boxing day. Not only was the food phenomenal, but the staff were amazing and an absolute credit...
Laura A . 2023-12-26
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Raj was amazing made our Christmas Day such a lovely experience! Would definitely come back here again!
Tatiana V . 2023-12-25
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Was a very nice mother’s day treat young children welcomed and thankfully had guten free kids menu and measures in place to avoid cross contamination on gluten free foods.
kalifornia93 . 2023-03-19
MORE AT OpenTable
Malmaison had not 'clocked' our reservation... this seems to be a common problem. The food was OK but expensive. The menu was limited. When we ordered desserts, we were told that there would be a wait as the chef was busy... odd as the deserts were cold pre-prepared dishes I think there are better places to go in Brum
SteveB . 2022-10-14
MORE AT OpenTable
Lovely atmosphere. Sonny was our waiter and brought over a wonderful bottle of French white and we spoke together about different wines and regions, Sonny was charming all the way through and a pleasure. We had no starter (but the artisan bread is highly recommended) then had the burger and the pasta with prawns which was phenomenal! Not your average pasta dish! Then after chatting to Sonny we decided to take our dessert to the room and it was DELISH! Best sticky toffee I’ve ever had, and the panne cotta was refreshing! 10/10 best place to go if heading to B’ham
12bellaa . 2021-08-15
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We’ve visited Chez Mal to treat our friend for her special Birthday, and what a perfect choice! We’ve had a mix of lunch and Afternoon Tea, and every member of our party loved their choice. Food was presented in a fab way, came all at the same time, and was delicious. But the most special part of our visit was the service. Our waiter, Sonny is just the perfect host. So attentive and knowledgeable, nothing is too much trouble. He made our time at Chez Mal unforgettable. The Birthday girl has been truly spoilt with lots of special, personal touches from him. The team worked really well together, and we’ve had the most relaxing afternoon. Thank you so much Sonny and team, and we shall definitely be back soon!
926klaram . 2021-07-24
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Booked Sunday lunch for 6 having been before many times and having great lunches. As expected, due to Covid, the buffet starter was off so it was ordering form the 'a la carte menu'. Starters were good, mains not so. Carrots and cabbage barely cooked, only a few potatoes to go round 5 lunches, managed to get a fillet steak instead of a 'steak frite', the price was adjusted but that's not the point. Meals were not hot when they arrived at the table and took a long time to come, this is despite a virtually empty restaurant. Asked 2 different staff for condiments which eventually came after having had our meals for around 5 minutes . Staff were very friendly but clearly there is an issue somewhere. I am one to complain but on this occasion, a birthday, I chose not to as having things taken away and replaced is never good when others are eating and trying to celebrate. With so much competition in the City they need to try much harder. BTW, having an automatic % charge for service added to the bill is always controversial and is something many people don't like.Sadly, Chez Mal won't be anywhere near a choice for us in the future nor will it be recommended.
Ade H . 2021-07-11
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Fantastic service and great food, surprisingly good portion sizes for standard of meals. We booked the table for a birthday celebration and would definitely go again.
77Adam77 . 2021-06-16
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We have just had wonderful afternoon tea at Chez Mal after finally reuniting with family after a long 14 months. Sonny was so accommodating and welcoming and he was the perfect host. He made our experience so special and even treated me to a special desert for my hen. Thanks you so much Sonny xx
Leanne H . 2021-05-30
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We had a dinner and breakfast package. Booked on line which was a good job as it was very busy but safe. Great service and excellent food. Started with bread which was very good, burger was very good and curry very tasty. Nice bottle of wine. Breakfast was ok, great coffee, only had cereal and toast. My friend ordered yoghurt with granola it was a tiny portion hardly worth having. The waiter at breakfast cost the place a 5 star review, he had his mask hanging around his beard and never above his nose clearly he needed showing how to wear a mask.
186400Caroline . 2021-05-30
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Nice to be back out , served by Sonny and he was as good as ever he served us last year and he was brilliant then as well , food was well presented and tasted just as good , one of my favorite places to eat
O4017WAdavidc . 2021-05-24
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Vinimos con amigos para el té de la tarde y no nos decepcionó. Sonny nos cuidó de principio a fin y no pudo hacer más por nosotros. Era realmente muy profesional, definitivamente uno de los mejores camareros que he visto (y guapo).La comida era excelente (especialmente la tarta de café) y muy bien presentada.Todo el personal lleva una máscara de seguridad, lo cual es bueno, y el restaurante está impecable.Definitivamente volveremos muy pronto.
LaurenSpooner . 2020-10-04
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Servicio muy profesional, atención al detalle y limpieza. La comida era deliciosa, el curry de Penang especialmente sabroso y los postres. Las bebidas se sirven con prontitud, totalmente agradables y relajantes, bien hechas.
travellalot011 . 2020-08-18
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Han pasado un par de años desde la última vez que visité aquí y en ese entonces fue excelente. Esta vez no puedo evitar sentir que el restaurante ha perdido algo de su encanto, al igual que la comida. Las mesas se veían cansadas y tan rayadas que realmente necesitan una renovación. El servicio fue realmente lento, incluso para un restaurante que solo estaba lleno al 25% en el mejor de los casos y la comida era casi promedio (el Cr me Br le que pedí ni siquiera se había fijado y todavía era prácticamente un líquido) y todo se sintió Demasiado caro cuando hay lugares mucho más bonitos en el centro de la ciudad que son más baratos. Si fue solo un "día libre", ¡no lo sé!
rstn91 . 2020-08-13
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Comida de aniversario con el marido. Nos reservamos en Mark o pier en el buzón, pero nos dijeron 6 horas antes de nuestra comida que estaban cerrados debido a que el ascensor no funcionaba correctamente. Llamamos a Malmaison que nos reservó de inmediato, nuestra comida y servicio fue excepcional 10/10 chicos.
traci40 . 2020-07-14
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Ten of us dined for a 30th birthday meal.Paul took care of us and was very efficient, friendly and attentive. Sadly we only have main courses each (I would have happily had all three courses but you tend to go with the group rather than eat a starter alone and delay everyone else eating). The special main course (scallop risotto) was exceptionally good - I normally loathe risotto, far too heavy and 'clumpy' but it was surprisingly light and I ate it all, along with my side of greens.We brought our own birthday cake and there were no grumbles from the staff when dessert was refused, so thank you for that. Really I just wanted Paul to get a shout out. I work as a Sales Manager for a large hotel group and hospitality staff like Paul are worth their weight in gold. He's a real asset and clearly takes a lot of pride in getting it right, which he did on Sat 14th March
THH925 . 2020-03-16
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We tend to visit at least once a month for Sunday lunch.Today we were served by Sonny, he was a great waiter, even asked the chef if he could do chicken for my brother, even though it wasn't on the menu. Attentive, friendly and fun.We were a party of 4, my only gripe is one I have thought when there is just 2 of us. The potatoes and vegetables are never enough. We got one small bowl which contained 3 roast potatoes, few baby carrots, 1 piece of cauliflower, small portion of red cabbage. This was supposed to be for 3-4 people, The chicken dish had vegetables on the plate but no potatoes. The meat is excellent but let down by lack of pot and vegetables.We didn't ask for extra as we couldn't be bothered, but I think giving each person they own bowl of potatoes and vegetables would be the way to go.We will keep returning, but be great if this was rectified
291Michelleb . 2020-03-15
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Nice restaurant with modern interior and good service. Truffle fries are delicious, avoid squid rings, thin, dry, overcooked slices in a lot of batter (10% of squid, 90% batter). I’m sure other dishes are lovely.
agnieszkaf619 . 2020-03-10
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called in for breakfast.....very efficient service, good buffet selection for continental breakfast, everything fresh and of excellent quality. Good value for money.
229birdee . 2020-03-06
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Wonderful afternoon tea, lovely customer service from Magdalene. Definitely recommended. The individual food items were beautifully presented and were scrumptious.
Inspiration241432 . 2020-03-04
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Very present experience. Had not book a table and they were very accommodating. Managed to get a table after 5min wait; Julie our server was very lovley and managed our dietary needs. Would come back again!! Very nice place and staff!!
Mobile606489 . 2020-02-28
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Visited 2 weeks ago for my hubby's birthday. Had a fantastic Sunday brunch with the fabulous choice of starters and then Eggs Benedict and Roast Beef for main. Had brilliant service from Sonny and can't wait to return again soon.
CRidley51 . 2020-02-28
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We came here on 24th Feb for pre-booked afternoon vegan tea. There were two of us dining. From the moment we entered the restaurant the staff were so attentive. Some places i've been to leave me questioning how knowledgeable or bothered the staff are about the food/ drinks they are serving. Here i felt safe and confident. We were served with smiles, politeness and attentiveness throughout. The services was quick and efficient without feeling rushed. The atmosphere was lovely too.The food was well thought out - just the right amount of savoury and sweet and a nice selection - not just the usual leafy type offerings that can sometimes be served to veg/vegan diners. Chocolate stone was divine as were the two salads, hummus and wrap. Oooh! and that salted caramel smoothy...The only thing that i would have liked (and admit i should have raised it while i was there) was the lack of the Battenberg slice. Also, would be great if chef could make up/ buy in a cream replacement to accompany that perfect scone and Jam.
KaurBP . 2020-02-25
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Honestly - Avoid this place. The food is grossly over priced and the servers are very selective in the way they treat you. I waited for an hour and half to have my order taken and even then they were very rude and treated me second class because I was dining alone. After waiting all that time I ended up having to go eat something after my meal because it was so tiny!
Savy_Travelleronit . 2020-02-17
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I booked the spa/afternoon tea package for a friends birthday. It is the best selection I have had, so much food and good value for money. We had great service from Sonny in the restaurant, very welcoming and helpful. I will definitely go again and I’d highly recommend it, we’ve had a lovely day.
sdebney . 2020-02-17
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Sonny is the best! He kept topping out Prosecco like there was no tomorrow! Go sonny! The lunch was also very nice
amyhI6131ZA . 2020-02-15
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Great brunch! Thank you Julie for such great service! It was a really nice meal and the service was fantastic
Zzzzzzzrhtisntp . 2020-02-08
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My boyfriend and i visited the restaurant on my birthday, hoping the food would taste and look as good as the website states. Although the staff were friendly and the food arrived fast, it was not worth the price. The side salad did not look fresh at all, the fries looked as if they were warmed up in a microwave. My fish cake turned out to have two big fish-bones inside and my partner’s stake was well
586wiktorian . 2020-02-04
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Not a nice meal : Dry salad, items missing, overcooked seafood and fish.
Bucksgirl1 . 2020-02-03
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We visited Chez Mal in Birmingham today for Sunday lunch. The place was warm and welcoming. We were served by Sonny who was great.
LisaC050613 . 2020-02-02
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My friend decided she wanted to treat me to afternoon tea in Birmingham. We rang up on the day and asked if there were any tables. The person on the end of the phone said she could fit us in and when we arrived we were greeted warmly by a member of staff whose name I didn't get, unfortunately. When we reached the table, Sonny came to greet us and take our options. He was very pleasant-mannered and answered any questions we had in a friendly way. The food was delicious and we both had a really pleasant afternoon.
jogs1979 . 2020-01-31
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I took my friend for a champagne afternoon tea for her birthday wih a voucher that I had purchased. The food was superb but the service - Wow!
carolsimpson54 . 2020-01-31
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Gorgeous afternoon tea with the best Black Forest cocktail! Lovely food & welcoming, helpful staff. Would definitely recommend. Served by Sonny. Thank you!
Kate H . 2020-01-25
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Afternoon tea for Nans 75th, fantastic food and service from Sonny :) will be back soon. Many thanks
Paige0811 . 2020-01-19
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We were given a voucher for afternoon tea at Chez Mal. The experience from start to finish was excellent. The selection for tea was really good and there was plenty to eat. Sonny who looked after us could not have been more helpful. Would definetly recommend
Clive R . 2020-01-19
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The food was nice and the head chef Paul and other chefs were fast and helpful. The burgers were juicy and the chips were crispy.
478haydenw . 2020-01-18
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Sonny was brilliant! Made us feel very welcome, will deffo be back! Food was sufficient we even had enough to take home!
332sophiar . 2020-01-18
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Lovely Sunday lunch with the family. Lots of choice on the buffet starter and Sonny our waiter was very helpful and attentive.
O4934YCandreaw . 2020-01-16
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We came for a family birthday and had a lovely Sunday roast. Sonny our waiter was really attentive. The food was lovely which was made even better by the great service. Would definitely come again.
Eve_n_Adam . 2020-01-12
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My friend and I went for afternoon tea as a belated birthday present (which was pre booked). The different options available for afternoon tea were all reasonably priced and we opted for the Mal Afternoon Tea which had a selection of sandwiches, cakes and a scone. Sonny our waiter was very accomodating and allowed us to swap out a sandwich option. We ordering drinks, they came out very quickly, literally as our waiter left, the waitress appeared with drinks. The food came out and the options were tasty and it was all well presented. Sonny checked on our table several times in terms of what we thought of the food and whether we needed drinks. I would recommend a visit as the staff are friendly and attentive and the menu is good. Andy
Afternoonteaing83 . 2020-01-11
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We went to Chez Mal in Birmingham for a friends 30th birthday and we were not disappointed! We all had different dietary requirements and all were met perfectly. This was by far the best vegan afternoon tea we’ve had with a variety of wraps, burgers and dessert options. Our waiter Sonny was lovely, friendly and very attentive - could not sing his praises enough. Would absolutely be going back again!
Roam220547 . 2020-01-11
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stayed just before xmas. would defo return for the food. staff were either distracted or too busy (although restaurant wasnt full) as they forgot a numbers of items. drinks orders, requests for napkins etc The decor & atmosphere were decent though.
niall h . 2020-01-07
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We stayed at Malmaison in the run up to Christmas. As part of our hotel package, we had breakfast and a three course evening meal included with our stay.
unofficialellis . 2020-01-06
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Had a great time at my birthday liquid brunch! Food was nice and a good portion size, and our glasses were never empty. I even received a birthday plate which was a lovely surprise! The service we received from our waiter Sonny was exceptional, could not have expected more
MaireadH95 . 2019-12-30
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Fabulous food, friendly atmosphere, all staff were pleasant and welcoming, service from sonny and ellie was second to none!! Highly recommend!!
Oakenbrook . 2019-12-22
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Enjoyed a brilliant Sunday brunch at the Chez Mal with friends, for our annual Christmas celebration. It started off with the amazing range of help yourself starter/salad bar and had delicious food throughout the course of the afternoon. A highlight was the device - We were delighted by the lovely and friendly French man called Sonny who took care of us all afternoon! His wit and recommendations really made the experience so much better :) live music was playing throughout which really added to the atmosphere overall. One minor comment is that the tiramisu was a bit overkill and could of done with being a lot smaller portion considering it was part of a 3 course meal, but a very minor detail of an overall great experience! Will definitely be returning again and not just for our annual meal!
Madison S . 2019-12-22
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Had a great time for our annual Christmas get-together, a great deal and good value for money. Sonny provided excellent attention to detail, thank you.
Nicks_on_tour . 2019-12-22
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Our extended family has a festive afternoon tea at Malmaison Brasserie Birmingham yesterday. This might rate as the best dining experience we have ever had.
cdarkBournemouth . 2019-12-22
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Very average food. Service was ok but only because they offered partial refund due to the low quality. Also very noisy due to DJ in bar
GAVINH . 2019-12-20
MORE AT OpenTable
Had a great weekend brunch here with friends. Food and drink choices were good and the service we received from Sonny was exceptional.
ssamjones . 2019-12-16
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The lunch was good, julie was very kind and helpful, i recommend this place and will come back asap !
louis_place2b . 2019-12-16
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What an amazing brunch. The food was amazing, and the drinks were free flowing. Waiter (Sonny) were amazing at topping up our glasses whenever they were running low without asking. 2/3ordered the steak frites which was amazing, and the other the chicken dish - also highly recommended by friend. The star of the afternoon however was Sonny. He went above and beyond and ensured we were completely looked after. So friendly and personable, he really made the day. Thank you. More than worth £30pp, will definitely be back!!
BroganP . 2019-12-14
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5 compañeros de trabajo de todo el país se reunieron para un almuerzo tardío agradable. Las bebidas y el servicio eran bastante buenos. En general, la comida era buena sin ser espectacular. Sin embargo, uno de nosotros ordenó un postre de reemplazo cuando el brownie vegano no estaba disponible y nos sorprendió que esto se considerara una tarifa razonable
robhC478IT . 2019-12-13
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Excellent little gem! Friendly staff great menu excellent tea, wine etc comfortable clean, welcoming, a very pleasant place to take a break, have lunch and more. Really great!
frandrewbenet . 2019-12-10
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Delicious Sunday lunch with a fabulous range of starters (in a whole room dedicated to staters!). Great service! Thanks Sonny
Liz B . 2019-12-08
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Our party of four visited on Chez Mal on Saturday afternoon for their festive afternoon tea with prosecco.
Elaine B . 2019-12-02
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Vine a Birmingham para el mercado navideño algo decepcionante, ¡tan contento de haber reservado el té de la tarde como regalo!
119pata . 2019-12-01
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Enjoyed two courses as part of the set menu deal on an overnight stay. Service was friendly and the dishes of salmon and turkey well cooked and presented. Much prefer the vibe in the restaurant to the bar and service in the bar needs improvement.
debsywalker . 2019-11-24
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Service was great food was delicious and prices were very reasonable. Staff could not have been more helpful and left you to enjoy your meal. Very informative about the menu.
numadiva . 2019-11-15
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I can not express enough how incredible this place is! The bar is stylish with a great atmosphere and is very well stocked with the best cocktail menu I’ve ever seen! The Malchemist section of the cocktail menu includes cocktails from various chapters and the flavours are amazing. The restaurant side of Chez Mal is another level though! Again, looks wise, the restaurant is stylish and attractive with a great atmosphere. The tables are nicely dressed and the decor of the room suits the place well. The staff seat you quickly and are extremely friendly, efficient and attentive. We enjoyed various meals here during our stay including an afternoon tea, a 3 course dinner from the Autumn menu and a cooked breakfast. All the food eaten here was incredible, there’s not a single dish or flavour that I can fault, everything was just beautiful. I would like to thank Ben and Patricia specifically who worked the evening of 09.11.2019, you both made our experience dining with yourselves so special. The dining experience was already amazing, but to then be given extra desserts and a glass of champagne on the house due to it being our wedding anniversary was a beautiful touch and very much appreciated. We will definitely be returning for dinner again, and I would recommend Chez Mal to anyone. 10/10
SophGilesTray . 2019-11-10
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It would be nice if you would offer people the choice of cheaper drinks with the liquid brunch as not everyone likes beer or Prosecco. Other than that I have no complaints. Food was enjoyable and staff were friendly
Kreacts . 2019-11-10
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Just been here for a 2 course Sunday lunch. Everything was wonderful, the food and service both 5* the all you can eat starters were fabulous, meats, fish, salads and bread, tempting to over eat before the main course. Had a couple of glasses of reasonably priced wine to go with it. Highy recommend it.
MrsSBSolihull . 2019-11-10
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Big thank you to Patricia on being so attentive during our meal and to my dietary requirements, and Inguss on the bar, amazing cocktails and service! Amazing service, so impressed and can’t wait to come back!! :)
louiseyg94 . 2019-11-09
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Recientemente visité Malmaison para tomar el té con algunos amigos, después de descubrir que tienen opciones regulares, GF y veganas disponibles por solo 19. 95)
lrnnnn . 2019-11-03
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Había estado en Chez Mal Brasserie la semana anterior con mi hija en un ocupado sábado por la noche cuando todo estaba bien. Así que reservé nuevamente con mi pareja. . . . . . nada salió bien nuestra vajilla reservada a las 5 pm el domingo por la noche nuestro pedido no se tomó hasta alrededor de las 5. 15 pm, pedimos pan y aceitunas. . vino el pan pero no aceitunas. La sopa llegó alrededor de las 5. 45 pm FRÍO. Finalmente llegó nuestro plato principal que estaba bien, le preguntamos al camarero si podíamos pedir más bebidas a lo que respondió que volvería a hacerlo. . . nunca lo hizo, así que mi compañero tuvo que ir al bar él mismo para ordenar. La factura pagada pero no el cargo por el servicio y la liquidación les dijo que el servicio era pobre, por decir lo menos. Una mesa a nuestro lado no tenía más que problemas y un punto ni siquiera iba a esperar a los platos principales porque habían estado allí durante casi dos horas y tenían entradas para el teatro, por lo que tenían que salir a las 7 pm. Para un hotel urbano como Malmaison, este restaurante es una verdadera decepción.
376amandad . 2019-10-28
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Se le ofreció una selección de 4 menús con diferentes ofertas y no todos tuvieron que pedir del mismo.
Tmh63 . 2019-10-09
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457 Opinions
We popped in here for a drink on the way back from Noels last year. I have been meaning to write a review, but have kept forgetting! Hopefully things have changed, but we found the service to be very abrupt indeed. Admittedly, it wasn't a million miles from closing time (we probably had 40-45 minutes left), but we weren't made to feel welcome at all. Even after ordering a bottle of pink champagne, 3 double whiskeys, and some gin and tonics, the mood didn't improve - which you think it would after spending 200 odd quid. Won't be rushing back.
1369 Opinions
Chicken Livers and Coleslaw were lovely but the chips were cold because they waited too long on the kitchen counter before serving.
953 Opinions
The place is even more amazing than before, they have done a new makeover and added a lot of more variety to the menu, it is definitely pocket friendly and the taste is 2nd to none !! I always come here and a regular happy customer :-)
762 Opinions
great service, food and shisha! customer service from Marwan was amazing!
3589 Opinions
⭐⭐⭐⭐⭐ Renee was absolutely amazing! Her warm, friendly service made us feel so welcome, and she went above and beyond to ensure we had a great experience. Her menu knowledge and recommendations were spot on. Thank you, Renee, for making our visit unforgettable! xx