Based on 356 opinions finded in 4 websites
Based on 356 opinions finded in 4 websites
Nº 80 in 359 in Erewash
Nº 16 of 58 Other cuisines in Erewash
Opinions
We had delivery via just eat. Called 100 mins after order as hadn't arrived, and was almost 2 hours b4 it finally got to us, & when it did what should have been a feraro Roche sundae was instead vanilla ice cream, chocolate sauce, and gooey caramel which makes me feel sick. I called and they said they would send the correct one...now 2 hours later not only has nothing arrived, but they are now ignoring my calls and eventually hanging up on me. Not only terrible customer service, but blatantly rude. We all have bad days at work but I'd have forgiven the ridiculous wait if it hadn't been followed by a proverbial slap in the face.
OnAir43566013047 . 2024-10-05
MORE AT TripAdvisor
Waited 100 minutes for a sundae and thry sent the wrong one with caramal which i cant stand. I called the restaraunt they said they would send the cotrect one.....another hour and 30 minutes later they are not answering the phone then putting it down
Emma . 2024-10-05
MORE AT Just Eat
waited over and hour some deserts didn't even come and the ones that did come where awful like they'd been sat out for hours
David . 2024-09-01
MORE AT Just Eat
I went in and ordered a Kinder breno milkshake only to get home and find it's full of bits of Ferrero roche so I just had loads of little nuts in it plus because they poured in so much chocolate syup that's all I could taste I don't even think there was any kinder breno in it snd i poured the whole thing away won't be going back there I will go to the one couple of shops up in the chip shop in future
Adam Bryan . 2024-08-31
MORE AT Google
Delivery was lovely driver was friendly, the desserts however, the stuffed cookie smelt burnt, and the create your own cookie was awful, strawberries missing and the whole look of it looked as tho it was made by a toddler in a hurry, the milkshakes weren't anything special the whole order wasn't even worth a £10 never mind nearly £30
Rebecca . 2024-08-19
MORE AT Just Eat
food and drink were lovely. Would have preferred to have had an option to have the syrup removed. otherwise, a very nice order. Thank you
Kirsty . 2024-07-31
MORE AT Just Eat
We ordered on just eat, took over an hour for delivery and it was cold. I asked for no cream on my milkshake and it had cream on. Also asked for a flavoured ice cream, they gave us 2 vanilla ice creams. Ordered a malteser milkshake and it tastes nothing like it. Would not order from here again.
chloooeee . 2024-05-30
MORE AT Google
took over an hour for delivery and it was cold. I asked for no cream on my milkshake and it had cream on. Also asked for a flavoured ice cream, they gave us 2 vanilla ice creams. Ordered a malteser milkshake and it tastes nothing like it. Would not order from here again.
Chloe . 2024-05-30
MORE AT Just Eat
Good food but whenever I place an order a staff member tells me it will be 10 minutes no matter how small or big my order is. I turn up 10 minutes later not even started, I started turning up 20 mins later and still have to wait at least 10 more minutes in the shop 😳 I can’t win lol 🤷♀️
Mia Arthur . 2024-05-28
MORE AT Google
not great, the ice cream was like ice and not fresh. had to throw away. donuts we're okay, however, just standard donuts with sprinkles on and no filling. pretty basic and wouldn't order again mainly due to the ice cream. big shame tbh. shouldn't freeze ice cream until it's as heavy as a brick and sell for top end prices.
Joseph . 2024-05-06
MORE AT Just Eat
Absolutely beautiful! The waffles, shakes and doughnuts are out of this world! Definitely worth the travel, super attentive staff awesome environment, HUGE portions seriously couldn’t recommend this place enough. Will definitely be visiting again!
Sean Maddox . 2024-05-06
MORE AT Google
food was great but it was delivered in one bag, three drinks, all spilled into the bottom on the carrier bag, losing the whipped cream and the top of the drinks the packaging of the desserts was also wet from the spilt drinks,
leah . 2024-04-26
MORE AT Just Eat
Fast delivery, amazing sundae’s:)
Holly . 2024-03-30
MORE AT Just Eat
the brownie was very dry which is a shame as we have always had lovely deserts from here so hoping it's a 1 off
Emma . 2024-03-28
MORE AT Just Eat
Lovely service, on time and polite. Desserts were superb, definitely needed to fuel my painting project. Arrived warm and toasty, many thanks
Jasmin . 2024-03-07
MORE AT Just Eat
First time there, very cute store. Food was great and service was friendly. Definitely will go again
Stephen . 2024-02-16
MORE AT Just Eat
Delivery arrived earlier, what was really good, and the driver was really nice and friendly. Cheesecake was one of the best I ever had and the brownie was amazing!!! Definitely will order again from here!!!
Pablo . 2024-01-20
MORE AT Just Eat
Great portions and tastes yummy!
Jade . 2024-01-15
MORE AT Just Eat
Ordered 2 waffles. Delivery time was ridiculous, approximately 1 hour to cook and deliver despite being 2 miles down the road. Not worth the long waiting time. Will not be buying from here again especially since the waffles were quite soggy upon arrival and ice cream near melting. £17.20 for 2 waffles, an hour wait, soggy waffles. Thank you.
Feeroza Kapadia . 2024-01-10
MORE AT Google
Everything was so yummy! nothing had melted and it arrived on time. I already pre ordered some more dessert for tomorrow!
Rose . 2024-01-03
MORE AT Just Eat
Beautiful waffles and cookie dough. Presentation is amazing. Fresh fruits and always hot!
Lauren Platts . 2023-11-28
MORE AT Google
Very happy! Fast delivery and delicious dessert
Hannah . 2023-11-21
MORE AT Just Eat
Lovely food nice and warm would recommend to anyone
Tim . 2023-11-11
MORE AT Just Eat
The food here is lovely. The order came early and hot. Would recommend
Emma . 2023-11-10
MORE AT Just Eat
i’ve ordered from here for the past three years but today was an absolute joke,my partner order a ferrero cookie dough,he had one ball on it and the rest was just sauce,i had a white chocolate cookie dough and it’s half of the size then normal with 7 tiny milky way buttons,this is the worse it’s ever been and won’t be going back!
Kelsey Sandland . 2023-11-05
MORE AT Google
had a really good experience, would definitely order again
John . 2023-11-01
MORE AT Just Eat
Absolutly beautiful thankyou very much
Lisa . 2023-10-27
MORE AT Just Eat
very nice desserts pleasant delivery driver thanks
mark . 2023-10-19
MORE AT Just Eat
Delivered really quickly! Delicious and hot ☺️
Tiffany . 2023-10-16
MORE AT Just Eat
Great food and fast delivery for a Saturday night
Dominique . 2023-10-08
MORE AT Just Eat
Tried this place for first time and pleasantly surprised so good won’t go anywhere else now
Esme . 2023-09-24
MORE AT Just Eat
Best dessert place 100% never found anywhere better actually worth the money and good portions. Ice cream actually comes cold and not melted too because delivery always been quick
Esme . 2023-09-24
MORE AT Just Eat
Incredible food - cookie dough was amazing. Will definitely be ordering again
Benjamin . 2023-09-21
MORE AT Just Eat
10/10 as usual always get dessert from here my partner loves the cornflake tart
Helena . 2023-09-14
MORE AT Just Eat
Delivered within the given time, especially when the England/ Scotland football match was on. Large portions, value for money.
Tamsin . 2023-09-13
MORE AT Just Eat
The waffle was OVERCOOKED and hidden behind lashings of Nutella sauce! Tasted horrid! Called them back 7 times until they answered the phone and they remade it again, my partner went all the way to collect again and this time it was edible but still VERY browny/burnt & strawberries were just dipped in Nutella nothing special. Will NOT be wasting my money here again.
Kamran . 2023-09-04
MORE AT Just Eat
Delivered with a smile tasted lovely will definitely use again.
Tim . 2023-08-29
MORE AT Just Eat
Never got my order after waiting a long time for it! Full refund wanted! What a let down of a dessert place! Will not be placing an order here again!
India . 2023-07-26
MORE AT Just Eat
Was really tasty, and delivered really quickly- Thank you! :)
Laura . 2023-07-17
MORE AT Just Eat
Lovely food, big portions, friendly delivery driver🙂
Amy . 2023-07-14
MORE AT Just Eat
very friendly and tasty thanks
scott . 2023-07-09
MORE AT Just Eat
Delicious food with a timely delivery! Thanks
Angela . 2023-07-06
MORE AT Just Eat
Cookie was ok, a little dry… crepe wasn’t to good, felt like I was eating ready made crepes out the packet… milkshake was binned due to a funny smell, either the cream or milk used was off.
Keenan . 2023-07-03
MORE AT Just Eat
Desserts were burnt. Such a shame as we love this dessert place!
Nicol . 2023-06-04
MORE AT Just Eat
Food was really lovely and beautifully presented and the service by the extremely helpful and friendly staff was perfect. Will definitely be visiting again.
yulia zadarko . 2023-06-01
MORE AT Google
The food was good and the driver was very early meaning we got to enjoy our food sooner.
Tom . 2023-05-28
MORE AT Just Eat
Very nice, the staff were polite and fast
Jacob . 2023-05-23
MORE AT Just Eat
The food was amazing. So fresh and great quality! We will be ordering from here again!!
Louise . 2023-05-15
MORE AT Just Eat
The churros were amazing 🥰 My partner said the cookie dough was really nice and the raspberry ripple gelato was gorgeous. I had the chocolate fudge cake and it was so delicious I definitely would recommend to anyone. Also delivery was very quick.
Kaley . 2023-05-04
MORE AT Just Eat
delivered it to chinese next door and didn't let us know! was lush tho however icecream was liquid. i am partially deaf so i didn't hear the door bell.
katie . 2023-04-21
MORE AT Just Eat
Absolutely beautiful! Placed an order for 12 for my son’s birthday fantastic food delivered to perfection! Food was nice and hot when it arrived delivered within 25 minutes we Evan got a birthday message and a free cake !!!
James Kent . 2023-04-09
MORE AT Google
My wife and I fancied something sweet so we had 2 crunchy waffles and 2 milkshakes, both were amazing
Neil . 2023-03-20
MORE AT Just Eat
Fantastic place, never had anything we didn't like. Well worth the money and no place has ever lived up to theirs, especially the milkshakes. Never regretted it and delivery was really quick, Really nice and polite people...
M D . 2023-03-19
MORE AT Google
Amazing! Every. Time. Their apple crumble is the best and the Nutella fererro rocher cookie dough is my go-to comfort food!
Emma . 2023-03-18
MORE AT Google
Slight miscommunication on cookie toppings but sorted instantly, fresh and great as always!
Mathew Cleaver . 2023-03-03
MORE AT Google
Very good and super quick delivery
Gary . 2023-03-01
MORE AT Just Eat
Beautiful deserts and arrived earlier than expected which was great
Leanne . 2023-02-27
MORE AT Just Eat
I've ordered from here at least once a month from when they first opened! Me and my husband and daughters enjoy the lovely desserts. I've never had a issue with delivery or the order. Always been very nice wrapped well, as described! Highly recommend if you're after a yummy dessert. Affordable too.
Hannah Elizabeth Harrison . 2023-02-25
MORE AT Google
Ice cream spillet every where in the bag
Ellis . 2023-02-21
MORE AT Just Eat
The food was stale rock hard and not edible
Jorden . 2023-02-19
MORE AT Just Eat
Arrived super quick! Order from here (too) frequently! Even gave me a free upgrade to a larger milkshake which was a lovely surprise! Thank you
Lucy . 2023-02-18
MORE AT Just Eat
Good size portions and nice quality food. The waffle was slightly cool when it arrived but nothing a quick microwave couldn't fix.
Rachael . 2023-01-14
MORE AT Just Eat
Amazing service any mistakes rectified immediately would definitely recommend
Heather-jayne . 2023-01-13
MORE AT Just Eat
Bought food from a different resturant for 6:30pm then ordered from here to arrive at 7:30pm to give us time to eat. Our other food arrived on time then our desserts 5 minutes later. Had to put it in the fridge and eat our food a lot quicker then i was expecting. The desserts were melting by the time we got to it which wouldn't have happened if it arrived on time. I'm aware it is xmas eve but an hour early is VERY early.
Chaeli . 2022-12-24
MORE AT Just Eat
I have ordered a few times from these guys and they are usually okay, but my order today was a joke. I ordered a ferrero rocher waffle. As described on their website: "Chunky ferrero rocher PIECES drizzled with lashings of Nutella spread." This is what was received(please see the picture) A ferrero rocher waffle with one ferrero rocher stuck in the middle drowned by a sea of Nutella spread. Very unhappy with my order. Absolutely no effort went in to my order. COMPLETELY POOR STANDARD.
Kane Landa . 2022-12-21
MORE AT Google
Amazing customer service! Went above and beyond when I rang about a mishap! Won’t go any where else for my desserts
Melanie . 2022-12-11
MORE AT Just Eat
Fudge cake was stale and cookie dough didn’t come as it was in description
Danielle . 2022-11-29
MORE AT Just Eat
Food delivered. On time guy who delivered very polite lovely food was amazing hot fresh and delightful this was my first order here but definitely won't be my last thankyou lisa.s
lisa . 2022-11-17
MORE AT Just Eat
Amazing quality, great portion sizes, delivery time wss great, absolutely no complaints 🥰
Jorjie . 2022-11-13
MORE AT Just Eat
Was waiting for my mate and my sister to get their waffles, then I got told I’d won a free cookie dough it also came with ice cream, It was lovely best cookie dough I’d ever tasted. Thank you so much!
Karis Watson . 2022-11-01
MORE AT Google
Excellent all round. Quick delivery and really lovely food. I was particularly impressed with the milkshake.
Tina . 2022-10-30
MORE AT Just Eat
Really tasty sundae and gelato x
Alicia . 2022-10-26
MORE AT Just Eat
Thoroughly enjoyed our desserts. The sundae was absolutely banging
Lauren . 2022-10-14
MORE AT Just Eat
The absolute ben ten. If you’ve got the munchies, the box of 4 doughnuts are in for the win. It’s a ten from len ⭐️
Ashley . 2022-10-08
MORE AT Just Eat
Fast delivery and quick hand over. The driver was careful with my order and looked very approachable and was friendly. The food was amazing, I’ll be ordering again :)
Rachel . 2022-10-07
MORE AT Just Eat
Customer service top tier and the food was incredible!
chloe . 2022-09-01
MORE AT Just Eat
The order came all messed up. The peanut stacked was already in the custard so it was all moist and looked like slush. Looked unappealing and I’m definitely not satisfied with the order.
Safi . 2022-08-24
MORE AT Just Eat
Our family always choose you guys when we fancy a treat, only time we don't is if we want Churros for a change which unfortunately you don't have on your menu. Great service always
karen . 2022-08-20
MORE AT Just Eat
Food good quality & delivery man was really nice
Sophie . 2022-08-07
MORE AT Just Eat
Amazing deserts! Definitely recommended!
Gabriel . 2022-08-04
MORE AT Just Eat
Just called in and had the Special Waffle and Biscof Waffle. Staff really friendly and helpful. The waffles were top notch and quickly prepared. Usually Kaspas clients but will certainly be back here. Thank you for a great experience.
Simon Lewis . 2022-07-22
MORE AT Google
When I ordered my food from boutique desserts the food came in destroyed and all over the place. And I would like a refund. Thank you
Lewis . 2022-07-17
MORE AT Just Eat
Wasn't ready in the 15 minute time frame. Gooey Nutella cookie, hardly any Nutella and rock solid not at all gooey. Apple crumble is just like one you would buy from a supermarket and microwave cook. Didn't have more than a few bites of either before they went in the bin. Milkshake ok, definitely had better. Order number 664621734 ordered 10th July 17:51
Impossible 84 . 2022-07-11
MORE AT Google
Good food well presented and in temperature
Brett . 2022-06-25
MORE AT Just Eat
Ordered multiple times before and I'll definetly be ordering again. Every single time I order the food is increadible and often arrives early.
Harry . 2022-06-19
MORE AT Just Eat
The food arrived stone cold and the brownie was solid, wouldn’t order again.
Dylan . 2022-06-02
MORE AT Just Eat
Great choice of desserts, the small blonde was very cheerful and helpful, will definitely be coming back.
Elucidator 92 . 2022-05-28
MORE AT Google
Had an amazing cookie dough which was perfectly made PLUS prices weren't overly expensive! 💯
Jess de Vos . 2022-05-25
MORE AT Google
The food was just as nice as it looks probably better and the delivery time was second to non
Luke . 2022-05-22
MORE AT Just Eat
Milkshakes we ordered were around an hour late and had spilt in the bag. They didn’t appear to have been stored upright and there was milkshake all over the bottom of the bag
Thomas . 2022-05-20
MORE AT Just Eat
Can't reccommend enough! It is an absolutely amazing place with gorgeous desserts at a reasonable price. The staff are very friendly and it's local so a big bonus. I Loved the Lotus Biscoff cheesecake and the Cornflake Tart the most. My daughters love the milkshakes and the Ferrero Rocher waffles (a great rating from them too!)
Emzies Cool Videos . 2022-05-18
MORE AT Google
Lovely dessert. The order was incorrect but we weren’t bothered at all, mistakes happen. But 30 minutes later they brought the correct order round free of charge. We hadn’t even complained. Very happy with service & you really didn’t need to, but well done for doing everything you could to rectify the issue. Very good management.
Technique_006 . 2022-05-14
MORE AT Google
Love this place for a guilty treat. Always delicious and always a quick delivery. Would definitely recommend!
Courtney . 2022-05-10
MORE AT Just Eat
Sweet just like their desserts! Ran out of Cola, so nipped to the shop on the way to get replacement cans and gave us the difference back. All that and really quick delivery too! Brownie was to die for, definitely recommend!
Sophie King . 2022-05-09
MORE AT Google
Had to call the restaurant at 21:38 to see where the food was to be told there was a problem but a fresh order was leaving the shop as I was on the phone (it’s a 3 minute drive) to then receive the food at 22:03 and it be cold!!
Tyler . 2022-05-02
MORE AT Just Eat
Regular favourite now, delicious food, good quality ingredients, best ice cream around
Jamie . 2022-04-30
MORE AT Just Eat
Amazing food, I love the waffles especially and they always arrive hot and presentable. The ice cream is amazing, always freezing cold as if it had literally just come out the freezer! 5 ⭐️ from me :)
Rachel . 2022-04-16
MORE AT Just Eat
Always love the food! The chocolate covered strawberries are out of this world I get them every time! Highly recommend!
Lucy . 2022-03-31
MORE AT Just Eat
The crepe & waffle were very nice and the milkshakes were labelled which some dessert places don’t do. The only issue we had was the Milky Way cookie we think only getting one small cookie for £3.30 is a bit of a joke really. Apart from that everything else was lovely and will more than likely order again.
Brennan . 2022-03-07
MORE AT Just Eat
The food was brilliant! Fruit platter was lovely and fresh, something different! The crepes and milkshakes were to die for too. Will back ordering again soon!!
Jessica . 2022-02-21
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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