Bourne's Restraurant in Amber Valley

We did the factory tour and after just had a cup of tea and a flapjack, which was delicious, very generous portions, too. The food in the restaurant looked, and smelt just as good.

My husband and I both had the large breakfast as a treat at the end of our holiday. I have scrambled egg and my husband had poached. Firstly, the eggs were not scrambled but were over cooked omelette that hasn't been properly mixed. My egg tasted off, having a nap after taste. When I first tried some egg I had already eaten my bacon, most of my sausages and tinned tomatoes (which were advertised as slow baked tomatoes). I asked my husband to try them and he agreed. So I tried to get the waitress, who was clearing tables, to come over, but no joy! Must add, noone came to ask if we were happy with the food either. So when my husband had finished his I went to the counter to complain. They said they would get the manger Hosé. He took 15 minutes to come. Then said that the kitchen staff had eaten off my plate and thought they were ok. I repeated that they were not and treated horrible. He again said they were just over cooked and not scrambled. He didn't have a problem with them being over cooked or even that they were not what I asked for! He refused to apologise, or acknowledge my complaint. I have never complained about food before and am disgusted by the way the manager spoke to me. I will never go back and do not advise any one rests there. On a side note my husband eggs were ok. The quality of the food was not great with tinned mushrooms and tomatoes but the sausages and bacon were good quality but badly cooked and dry as a result.

A great restaurant serving first class home made food at affordable prices served by very friendly and efficient staff

We always enjoy our visit to Bourne’s Coffee Shop. The restaurant is always very welcoming and clean. Staff are always very friendly and helpful when providing us with food and drinks. We are looking forward to our next visit.

Attended on a Saturday lunch and quickly shown to a seat, no menu just some basic A4 printed dishes on a specials board. Major concern was no allergen information shown on this printouts. Ordered two Denby Chicken specials, tasty but not hot and for £11.99 the quantities of vegetables was poor. I had chips and the wife had mash, I got less chips than a child had with his chips and nugget meal. The wife's mash was small too

Poor customer service. I ordered 2 hot drinks and a mincemeat Bakewell tart. Unfortunately the tart was stale and hard, lacking any taste apart from the mincemeat. When I complained to the server, she mentioned they had sold 58 pieces of the tart that day, and no one else had complained! I suggested that others might not have bothered to voice their concerns. The server offered an alternative, which I accepted. However, the situation took an unexpected turn when she took my used plate, picked up my dirty spoon, and used it to cut a piece of the tart. She tasted it and claimed she couldn't detect any issues! According to her, the cakes are baked the day before they're sold, and the mincemeat is bought externally (explaining why it tasted nice). She concluded by asserting they don't serve stale cakes. In reality, they did, as evidenced by the tart I received. The server's rude response compelled me to share this review; otherwise, I might not have bothered.

Disgraceful that Dairy free allergens are not catered for! Cater for vegan, but we are not vegan just cannot have dairy, there is a difference. Therefore couldn't have lunch as promised to my mum and had to go elsewhere. Probably would have stayed the day.

Have to say we have been numerous times, mainly choosing to have a jacket potato …..with no complaints, but today we thought we would try the cottage pie ……..what a disappointment! A dessert spoon of meat (and that’s being generous). PLENTY of potato, carrot and sweetcorn but we had to hunt the meat content and to top it all it cost £10.95 To be honest it could have passed for a vegetarian dish!!!!

The food choice is suitable for everyone and the standard was good. The experience was not a pleasant one has the noise made it like a canteen environment, you couldn’t hear yourself think or speak. Noisy coffee filter banged several times frequently and the noise from the kitchen area needs addressing.

Having visited before we were looking forward to Sunday lunch, but I'm afraid to say it was very disappointing this time. Very slow service, waited quite a while to pay which meant our food wasn't very warm when we got to eat. The mash tasted like it was packet made, the veg very bland and the gravy was a strange texture, I can't quite describe it. We won't be rushing back I'm afraid to say

Our previous visit was over three years ago, pre Covid. Our very recent visit was prompted by needing some lunch plus an opportunity to visit the shops. We were surprised re how well the complex looked, the manicured landscape gardens, the relaxed car park, and the whole site bright, spotless and litter free. Bourne’s café/bistro was very familiar, i.e. little changed, which was encouraging. The second thing that struck us was that it was very full and very busy, despite the site generally seemingly not very busy (but our visit was on a Thursday and may not be typical) . We opted for Meat & Potato Pie with a selection of veg, the beef filling was excellent in quality and plentiful. For drinks we opted for Americanos with milk. All our interactions with staff were pleasant and purposeful; all the staff we saw productively engaged. The shops were also very familiar re layout and content, some till positions changed slightly and the cooking demonstration area now housing a café. The excellent meat in our lunchtime pie was apparently supplied by the onsite butchers. The Garden Centre has been extended to include an impressive Koi carp business. We enjoyed our visit, and look forward to the next visit

Main course: Roast Pork The pork was good, vegetables was all dried up, and yorkshire pudding was all dried up and tasteless. Staff member carried tray to table dumping it down, leaving large amount of my coffee on the tray. Pudding: My wife had a scone, and that was just edable, myself had a Backwell tart thar was totally tasteless so I returned it to the server who basically said "what do you want me to do about it" So requesting for a manager to eventually turned up took it away, try it and said there was nothing wrong with it. I then asked for a refund and the reply was there was noting wrong with it but I did get my £3.95 refund. Between the two of us it came to £40 + We will definitely not go there again

We wanted coffee and scones in between the factory and museum tours. It was extremely busy and we struggled to find a table as 5 tables had reserved signs on them. No one used the tables after all and one of the staff moved the signs and separated the tables for use. The scones were good, we had to rush them unfortunately.

We visited on Friday the 24th of February and enjoyed an exceptionally good afternoon tea opting for a savoury rather than a sweet version... and so glad that we did! Delicious cheese, ham, pork pie and sausage roll with lovely fresh bread, salad and pickles... the young man who seated us was very attentive and pleasant and over all the experience was very good. We have enjoyed previously their huge full English breakfast and other dishes including home made pies. No hesitation whatsoever on recommending this gem of a place...

Went for breakfast today , joined the queue at 10 -45 and finally reached the front at 11- 10 only to be told rudely that they only served breakfast till 11am , but could have either a bacon or sausage cob instead . My husband returned to the table to ask what I wanted then had to rejoin the queue again and wait a further 10 minutes . Various people witnessed this and commented on how badly we had been treated and that the whole sett up was a total shambles . This is the second time we have had a bad experience at this restaurant , our dinner was cold the last time we went . Had a word with the lady in charge and her couldn't care less attitude left a lot to be desired , will not be returning .

Lovely afternoon tea experience. Friendly and welcoming staff. Quick service. Delicious food at a reasonable price. Couldn't fault it at all. Will go back and recommend to friends.

We’ve been here several times but usually for cake , coffee or tea. Ordered quiche & beef & ale pie today . The quiche was tasteless and had never seen cheese or tomatoes ( except for the piece of tomato on top) the eggs in the quiche had not been mixed properly as egg whites very visible. Cool, dry & kept warm for ages chips . Pastry on steak pie was like cardboard . Filling was ok . The mash tasted like packet mash . Sadly good food spoilt .

We were second in the queue when it opened for hot food. Never known such slow service, and the way the 7 pieces of scampi were counted out was embarrassing. Took the food back to our table to find the scampi chips and peas luke warm and service had only just started! My chips served with the quiche were just horrible. Cold and obviously pre-cooked and allegedly kept warm. Needless to say we won't be returning. In these unsure economic times, this place needs to up its game or it won't have any customers.

Our first time at Bourne's and between us we had the pie and pork in mustard and cider sauce. Oh my Lord - real chips, pie crust top and bottom which melted in the mouth, tender steak in a tasty gravy, pork which was just and tender in a rich cider sauce and vegetables cooked just right. We arrived when lunch had just started so it was very busy but we'd booked a table which was reserved for us. It's obviously very popular, so booking is advisable unless you're prepared to either wait or wander around the garden centre and shop and try again later when it's less busy but the pies and quiche are freshly cooked, so might not be available at a later time. Prices were very reasonable too. Would I recommend it - most definitely 100%

We had tea and cake here included in our factory tour. Lovely cake selection and great pot of tea. We were able to enjoy it in the sunny courtyard

Ok so I bought a bottle of beer then you have to go to the end of the food counter to get it opened and get a glass ! My partner wanted food she was third in line of ten at the drinks counter she...

I went to The Bistro for lunch, Bistro is a misnomer, more like a staff canteen. Ordered the speciality, chicken but was disappointed. As I was waiting to pay the person in front of me ordered a pot of tea, which the cashier went to...

My husband and I opted for the smaller alternative but our plates were still overflowing! The roast beef dinner consisted of beautifully cooked tender slices of beef served with roast potatoes,mashed potatoes, cauliflower cheese , carrots , green beans and peas and Yorkshire pudding ....

Positives: Great Coffees. Great Cakes. Great Staff. Great Cafe. Negatives: Price hike has hoisted the cost of their delicious Brownies from £2.95 to a whopping £3.50 overnight. What a shame. Competitive pricing was one of this venues strong points too. But an overnight rise of...

Limited menu but with something for every one. Extremely pleasant and helpful staff. Stopped for lunch while waiting for a tour around the factory and had a very nice homemade meat and potato pie.

Last reviewed this coffee shop in December 2018 and was unimpressed vowing never to return. However due to a rising number of unfortunate accidents with our Denby pottery a return visit became forced as fresh supplies were urgently needed. Clearly changes have taken place following...

I dont like to leave a bad review but diners beware..cheese on toast is warm bread with a slice of cheese. At 3.95 i was expecting slightly more than a slice of smart price bread with a slice of cheese on it! The bread was...

Now don’t get me wrong, the cook burning the toast in the restaurant didn’t help matters as the entire Pottery village had to evacuate for 10 minutes. However, I can understand that unfortunate things happen.. it’s how you cope with them that makes the difference....

Excellent freshly cooked meals. Generous portions but smaller plates available too. Food is always hot and reasonably priced. Staff always friendly, smiling & helpful. A real treat to eat here.

Before we left the area to head back south we had breakfast here. It was amazing; fresh cooked to order with a wide selection of what you’d expect for a good English breakfast. I had the vegetarian option and my sister had the lighter English...

As part of the Denby Pottery experience, I had an afternoon tea in the cafe. It was delicious. Sandwiches, choice of cake, a fruit scone with jam and clotted cream plus huge pot of tea. Staff were really helpful and very attentive.

We were visiting Denby village on our way South on a cold and windy day and looking for something tasty for lunch.We decided upon the Sunday lunch and I had the lunch minus the meat which was so delicious and it came with 5 veg...

Had lunch at this popular Bistro on site at Bourne. Staff very friendly and efficient but understaffed and a bit of a wait to get served a hot meal. Choice of food excellent, though not extensive, with emphasis on home made dishes all of which...

Wonderful atmosphere, exceptionally clean, great quality coffee, cake, other proper meal food on tables near us looked amazing, so we will be back. The young man served us this afternoon (30th Jan) was so friendly and helpful. Good catering for our dietary needs. Great place...

Previous snacks etc eaten here have been lovely and we have enjoyed them and would recommend them but on this occasion the vegetables eg. Carrots and Brussels were very undercooked and went cold very quickly

We had lunch during a visit to Denby Pottery… the roast dinner was lovely… couldn’t fault it… my wife had the Vegan burger… which she enjoyed.. burger for my son…. Which he enjoyed too! Good service… great food! Worth a visit…

Visited a Sunday morning for breakfast. There was 5 of us. We all wanted changes to our breakfast. And it all arrived hot, and spot on to what we’d asked! You could tell it was all fresh. Beautiful breakfast and great value too. Service was...

Our party of eight enjoyed an utterly delicious and plentiful afternoon tea here as part of our excellent Denby Experience Package (please see my separate Denby Pottery Village review) .The staff were very attentive and helpful and asked if we had any dietary requirements -...

My Breakfast eggs we well over cooked Black pudding didn’t arrive till nearly finished. My Wife’s breakfast eggs Benedict was overcooked and soggy muffins.

Had a lovely lunch here with a good selection of hot and cold meals, including sandwiches and quiches. They service was swift and the staff helpful. Even though restrictions are lifted, they still enforced COVID restrictions and there was plenty of cleaning going on between...

We had morning coffee and then went back for lunch. Food was freshly prepared and well presented. Fairly priced. Tables socially distanced. Plenty of outdoor seating. Outside area was kept impeccably clean and tidy

We were greeted by a very polite young man who seated us in good time. Our order was taken promptly and the server was very helpful. I asked about alternatives to cows milk and the server explained there was only soya milk - not my...

Popped in on a Sunday morning for a coffee and a snack. Brilliant Covid proofing and really helpful staff served us with a massive chocolate brownie and a tasty sausage cob. Very reassuring to see tables and chairs thoroughly cleaned between customers, and all the...

Visited here yesterday Friday 25th Sept 2020 for drinks and toast. Had to wait to be shown in due to Coronavirus restrictions which we expected. Food and drinks were ok as was service. My only moan was that we were sat on the table right...

Been twice this month and been very impressed with the measures put in place, its so much better the tables aren't crammed in and table service us much easier, hope it stays like this! The hot food was also really good on this visit, the...

Wonderful service, lovely friendly staff. Good scones served on the fab Denby pottery. Would definitely recommend a visit here.

been waiting so long for service that it was then past their hot food time. option left were pre-packed bought-in sandwiches.

We'd called in to have a look round the sale and so the first stop was the cafe. Tea for one was a large pot and the coffee was good.

Very impressed lovely salad and low fat meat balls huge plateful very fresh and tasty good value lovely pot of tea for 2 could not fault it. Staff very helpful

Called here friday morning 3rd January 2020 whilst visiting the pottery shops. We had coffees and toast and thought the service was slow even thought it wasnt busy. The cost of Breakfast was far too pricey for an average tea room. the coffee and toast was ok.

Visited twice in December as we were attending events at Denby village. For the adults the actual main part is; quiche or pie are very nice but the accompaniments were very poor, stale tasting roasties, inedible parsnips, the peas we're ok. The kids meals are very expensive for what you get £5 for 3 frozen fish fingers a few chips and beans, doesn't even include a drink.One of the visits I attended on my own with my toddler, I paid and said I would seat my daughter and come back for food as I couldn't juggle both. Despite there being nobody else waiting to get food or pay, the member of staff didn't offer to help and carry the food over and instead starting chatting to another member of staff about black Friday sales, not great customer service.The coffee and cake are generally pretty good.Worth noting that there isn't s toilet inside, so be prepared to get your coat and brollies to go outside if your kid needs to go mid meal when the weathers not great.The events and shops themselves are great, restaurant could be better.

Stopped off on our return journey home for a family meal whilst buying some pottery. At 12:30 was told Homity pie was not available, despite large poster advertising it as a staple dish!!. Went for meat pie as alternative which was ok but veg overcooked and lumpy potato. Daughter had Panini as her choice for our family meal of which we had to to wait for it to be cooked and collect whilst our meals were going cold! As lacking waiting staff. She started eating it and took a mouth of accompanying leaf salad only to abruptly spit it out. She said it tasted mucky and earthy even manurerly....so goodness knows what it was....hubby inspected it and it definitely was a soil or even worse Foreign object. Went to till to explsin our findings whilst daughter was in tears to then be asked to produce receipt....what an insult when it was clear we had bought it from them....Then told by staff member they would sort it and suggested to return to seatfor it so to return to our seat...15 minutes later and no attempt to resolve we had to approach them! Highly unprofessional and lack of customer care. Was given a feeble apology and told leaves are supplied before being rewashed by them...clearly an utter lie.... we were given £5 refund which was meagre for such poor quality and laxed attitude which spoilt the whole experience of all our meals..had also bought some coffee and walnut cake...dry and tasteless. So overall revolting and poor quality with unsatisfactory recognition from establishment and lack of willingness to respond to our complaint....So overall we can only suggest this is a place to avoid and WILL NOT RETURN.

As it was a cold day we both decided to have a large bowl of soup husband had tomato this contained gluten so off the menu for me so i had the carrot and coriander soup which was gluten free lovely served with a GF seeded roll . I even got a GF cherry bakewell slice for afters this was packaged in clear plastic wrapping so no cross contamination . Great enjoyed it will be back

Visited Denby pottery for lunch and shopping experience. Shopping was great but the visit to Bournes restaurant was very disappointing. I chose to have a lunch and noticed Homity pie, which sounded lovely. The pie was unbelievably disappointing with dry large lumps of potato, thick soggy pastry and a smattering of crispy cheese on top. The taste was bland and it was overwhelmingly dry. We also had cake wich was nice but very expensive. I find the layout confusing. There are 2 pay desks one selling sandwiches, coffee and cakes and the other hot food, salad and coffee. As we as a party wanted hot and cold food we had to queue seperately. It is lovely to have a coffee shop at denby but the food is often poor and service confusing.

Called for lunch whilst visiting the Pottery Centre. Lovely bright and clean restaurant and as downstairs was full we went upstairs to the loft where there was still plenty of space both inside and on the balcony terrace. We both had a lovely jacket potato with a choice of filling and a small salad included. With 2 coffes it came to £14 in total which I thought was good quality for the quality and portion size.

Decent Sunday lunch Nice car very with good selection of veg. Nice to eat here then wander around pottery shops.

The saving grace at Denby these days. Excellent food and drinks although the staff can be a bit off at times. The cream teas are delicious. Well worth a visit

Nothing to complain about here. Just good food. Busy at lunch times but does have upstairs seating. Family friendly

Came here to attend the baby group held upstairs. The fresh cakes are always a hit and and coffee is good. Most the staff ate really friendy. Gets really busy round lunch during the week especially

Called in for lunch. Sausage chips and baked beans. Not a lot of chips. Staff friendly and helpful. Will probably go again.

Can’t recommend this place enough. The food is good and varied every time we go and the coffee is full of flavour too.

We called in at Bourne’s for a bit of lunch and unusually there was no queue for the carvery so we decided to give it a go. Good decision. Although the meat choice was a little limited (just pork or beef), there was a lovely selection of hot, fresh vegetables and other bits so we enjoyed a hearty meal at a reasonable price. The queue soon formed again though, proving how popular this place is for Sunday lunch. Well worth a visit.

We happened across Denby pottery and it was approaching lunch so we’re pleased to see there was somewhere to eat on site.

went in early due to an event a lovely Breakfast spoilt by the BACON being as hard as ROOF TILES Lovely Cup of Tea On a PLUS side we was delighted with the Cutlery that we went into the Shop and bought a set

We were in Denby looking at a car and passed Denby Pottery. We decided to stop for lunch having glanced at the reviews and we were not disappointed.

Called into the restaurant after attending an event at Denby Pottery. I've been to the restaurant on several occasions over the years. It is one of the few places to maintain its high standard of good food at a reasonable price, this is confirmed by the fact that the place is always full !

This is a very nice coffee/shop/restaurant right in the heart of Denby Village. Great selection of coffee/tea and cakes but also serve food and sandwiches Great place to visit when at the Denby Village

Having visited some family members a few weeks ago,we were asked whether we would like to pay a trip out to Denby Pottery and take in a bite to eat.On arrival we drove into the Large Car Park, and made our way towards the Shopping Area and Bourne,s Restaurant.On Entry there is quite a selection of Cakes,Buns,and Scones,as well as the Tea/Coffee making Facility.Having there being quite a few of us,we found a Table to the rear,and we placed our Food and Drink Order at the Counter.These ranged from Full Breakfasts,Sandwiches,and Vegan Choice,to even Beans on Toast,with a Variety of Different Choice,s of Tea and Coffee.Everyone was satisfied with their Choice and some of us even found room for a Piece of Cake or a Fruit Scone.Not a Bad place to take a bite to eat,whilst also out for a spot of Gift or Food Shopping,including a very good Butchery Department.!!

My husband and I called in for lunch after we had visited the pottery shop. I had a red pepper quiche with a choice of three salads and my husband had the pie with fresh vegetables. Both meals were very good and for £7-95 each were a bargain. The staff were very pleasant, friendly and helpful. Will definitely call again.

Visited today to buy some new Denby mugs and decided to have drink in Bourne's Cafe. The trays were dirty, my husband had to ask for butter for his toasted teacake and my flapjack was hard and very dry. The building is looking very tired and in need of a refurbishment.

My daughter and I were visiting Denby Pottery Outlet and decided to stay for some lunch. Bourne's was the obvious place!

My wife and I visited on Boxing Day and simply wanted a coffee and a cake. Choice of cakes was good and we opted for 2 slices of different cakes and 2 Cappuccinos. The young man serving then sliced each cake and presented us with the 2 thinnest pieces of cake we had ever seen. I congratulated him on his ability to slice cake so thinly and he simply said that’s what you get! At £2.95 per slice we passed on the cake and chose a pre packaged bakewell slice and a chocolate brownie which were not bad at all but not what we actually wanted. Unfortunately our servers miserly cake slicing skills were replicated in his attempts to make coffee where I think he forgot the meaning of the word hot. Perhaps he was trying to save electricity to further maximise profits! Either way both went back and were remade by another member of staff and this time met the definition of a hot drink. Is it too much to ask that a piece of cake can be a reasonable size for just short of £3 and that a hot drink is actually served hot and not tepid? Clearly on this occasion the answer was yes so after this experience would we go back. The answer of course is no.

Called at seconds shop and feeling hungry popped in Bourne for a snack. Very busy but staff really pleasant and quick service

Visited with 4 children who all enjoyed their sausage & mash. The adult meals were ok but the cheese scones are excellent

I opted for the homity pie which was very nice. Other family members had the roast beef which was very poor quality, roast potatoes and parsnips very greasy. Carrots, cauliflower cheese and cabbage very nicely cooked. Such a shame that the items that make up a sunday roast were not of the quality expected at a cost of £9.95/head. Asked for a jug of water, they didn't have jugs only tiny glasses. They said we could have refills but having to negotiate flights of stairs did not make this an option. A very disappointing visit.

Came here for lunch and enjoyed the varied menu. All the food is generous and piping hot. Very impressed.

Friendly staff. Immaculately clean cafe. Delicious tea & Bakewell tart. Plenty of seating inside & outside if you have a dog with you. Very pleasant.

The food is perfectly pleasant but the real bugbear is you struggle to get a seat as people are sat at tables waiting for people queuing to get food or just chatting.

My sister and I visited for a lunch date and we weren’t disappointed. I opted for a safe bet and had a jacket potato and it was oven baked and lovely. My sister chose the pie of the day (like grandma used to make), served with vegetables and mash. There was lots of specials including a chicken lasagne, homity pie, quiche, soup. All piping hot straight out of the oven and homemade. We had saved room for cake and they’re lovely, I had the Choc Brownie and it was fudgy and dense and rich and my sister had the chocolate cake which she said was rich and delish! The coffee is great too.

We spent ages waiting to get something. Most stuff was sold out. No trays. No food left Took ages to process each customer Badly organised customer passthrough. Had tea Left

On the site of Denny pottery and factory shops the restaurent. Is a good option for tea/ coffee and cakes, afternoon tea or lunch.

For a prestigious parent site at Denby Pottery, this place is a let-down. We arrived at 3pm on a Saturday afternoon - ONE baguette left - "crunchy tuna baguette" I would challenge them in a trade descriptions case. Crunchy it wasn't and the baguette was decidedly limp. £5.50!! Appalling value for money and poor quality. My partner had the ONLY remaining "black bag sandwich" - ham and apricot" it was OK but again - £4.99 ain't good for a small cafeteria - hardly a restaurant. With tea for two, the quick snack cost us £12.95 and frankly not good value.

Situated in a Denby Pottery this cafe serves breakfast and hot food.

Had a scone only and a pot of tea yet cheaper to have a cream tea and be given butter, jam and cream to go with my scone very strange.

My wife and I popped in to Denby Pottery to find they had a food fair on, which had an amazing range of grub on offer, but Bourne’s caught our eye.

The amazing Shirley and her team made catering for our group of 42 look easy! The food was served efficiently and without fuss. The meals were freshly prepared and even the vegetables tasted like they had just been cooked and had not sat around going mushy which is so often the case for large parties. My customers all commented on how good the food was - they were so full that they want to sleep on the way home! Thank you to all involved in making our trip a success.

Generous, hearty portions of hot dishes available, freshly made - though I feel it's best to eat early because the dishes sit on a warming tray and could loose their moisture. However the chicken and tarragon pie with fresh vegetables was well worth the visit at a very reasonable price. served in generous portions with a choice of vegetables to add at no extra cost. Plenty of hot and cold drinks available plush a mouth-watering range of cakes. Great value for money. Very good service. Can get very busy after 1 o'clock at the weekends. Worth a visit.

We were a group of 3 who all had different food and it was all terrible. Soup was so thick it left a trail from the spoon, homity pie was tasteless, roast was extremely dry. Vegetables were over cooked and can honestly say I have never had rubbery carrots before!

Called in for a sunday roast dinner the service by the staff was excellent and so was the food. Top notch. Been again since. Dont forget if full downstairs there is an upstairs room and balcony.

We visited the café on a Sunday afternoon for coffee and cake. Having visited before on a few occasions, and being quite disappointed, our expectations weren’t high but we thought we would give it another go as it’s a short ten minute drive from our house. Unfortunately we were very disappointed this time and will be in no rush to return any time in the near future. The quality of the food and drinks are very poor. The coffee tastes like the coffee you get out of a cheap vending machine and the cakes were uninspiring and very dry. For the price they change you would expect something much better. When we have eaten meals there in the past we have been similarly disappointed.

Lovely full English.. all freshly cooked. Just too much of it ha ha , couldn’t eat it all . Would definitely go back. I think they do a smaller version, which I’d probably have next time.

Love it here, visit every time we come to Denby, homity pie especially good, great home cooked food, offer children’s menu, clean environment, great cakes and afternoon tea also on offer and all served in Denby pottery, would recommend and will visit again.

Had a carvery following our Factory tour. Everything perfectly cooked and basically as much as you can eat. Plenty of choice and good selections for vegetarians as well. Delicious & great value.

Called in today for a spot of lunch. But was served cups of tea in a chipped Denby tea pot !! Definitely wasn’t a New chip and I’m led to believe these chips harbour bacteria and should be disposed of in any crockery.

Never fails, a good place spoilt by some snooty lady at the coffee service area who always seems to be there whenever we are. Needs a change!

If you are visiting the Denby pottery make time for lunch at this on site restaurant. Excellent portions, well cooked and served with cheerful service makes for a pleasant hour. Don't miss it.

Went with friends for lunch. I had homity pie which was very cool even though the kitchen staff had just tested it with the thermometer The salad was nice but I had to leave most of my potato salad because the potatoes were soft and not pleasant. Coleslaw and beetroot salads were lovely. My friend had soup which was served to her but she then had to wait a while whilst they fetched her some bread because the bread basket wasn’t replenished. We then had to wait quite a while for drinks. (There wasn’t a queue)So by the time she sat down to eat the soup it was unfortunately cold. The hot chocolate drinks were lovely and piping hot I think the staff need to be more aware that while the customers are waiting with their hot food service does need to be better .

The pottery in this campus is pretty impressive but this cafe (no-one could seriously call it a restaurant) is awful, or at least it was in the day we visited.

We have visited this cafe a few times mainly for drinks and cakes. Staff very pleasant. Cafe clean and comfortable. Separate toilet facilities. Lovely choice of homemade cakes. Portion sizes very generous. Reasonably priced too. However the cappuccino was tasteless. Asked for another shot of coffee but was offered a new one. This turned out to taste the same. Like drinking hot milk. Shame. Americano next time.

Went today , took my friend for lunch.It's ages since I last went. And I thought it wasn't as good as it used to be.We both had the meat and potato pie, with mash and veg.It was very tasty.Staff were ok.Place was really busy, so we ate upstairs, Place was clean.