Boswells cafe in Wiltshire

The worst cup of warm milk I ha e ever had. It was supposed to be a Cappuccino, I did complain about the lack of coffee and they did another one which was exactly the same. Never again will I pay £3.75 for warm milk!!!

My family and friends all go to Boswell's in Trowbridge, and have done for years. you always get greeted and treated with friendly, caring, happy staff, nothing is to much trouble for them. Thank you team Trowbridge your the best. Xxx

I regularly go here because the staff are always welcoming and helpful. The cafe is always clean and tidy. I have had food here too and that is always nice, warm and well presented.

Delicious food, lovely coffee perfect lunch with family. All day breakfast was cooked to perfection. Thank you to all t the team at Boswells.

Had a wonderful festive coffee SALTED CARAMEL and a GINGERBREAD .Must say very good.Staff were excellent at helping us decide and very efficient with bringing them to our table so we didn't have to wait .Will be visiting again in the very near future .Staff are friendly and welcoming nothing is too much trouble for them .They all work as a team and are very friendly.

This is a great spot to have a coffee and a catch up. Although I like the place, there are a few negatives: * The staff try their hardest to be friendly and I fully understand the affect of if the customer is difficult it soon creates a difficult staff member. In saying that somethings are not problems just suggestions, for example the chips are super hot that one cant even eat them. Asking for mustard because it was forgotten from the original order is nothing for staff to roll their eyes up at. You problems not Me problems. * The prices seem to be a tad expensive for what one gets on the plate (this is a quantity not quality issue). The eye view of the place comes across clean, but when you look up at the ceiling and top windows, it looks like last years Halloween decorations where left behind. Overall Boswells is a great place that with a little more passion can be an even more greater place. With so many shops closing in Trowbridge, feet will go else where if not looked after.

I Love the staff they all so kind and make good food I all way enjoy the food my favourite is fish and chips keep up the good work

I go in to this cafe from time to time and I have reviewed it before. The food and service are always consistently good. The only slight problem is that it can get crowded and the acoustics in this lovely old building (originally a chapel then later used by the adjacent cloth mill) are terrible! If you dislike noise it would be better to sit just outside the main building - that area is still within the Shires structure. Recommended.

More weekends than not I'm in Boswells having a cooked breakfast. I'm vegetarian and their veggie breakfast is one of the best I've ever had, every single time. The building is well designed and spacious. The cakes are delicious and the hot chocolate is my favourite in the country. My dad says that his favourite Latte is one from Boswell's. The portions are large, especially a big glass of coke. Big well done to the team for keeping us and many people I know coming back regularly. p.s. I accidentally deleted my old review so had to write this from memory. Hopefully I remembered everything I said before

The actual building Boswell’s is in is really impressive. It’s a draw in itself. The management have added to the ambience with carefully curated artwork which is a pleasing distraction. But the real plus of the café is its friendly, helpful and hardworking staff. There is seemingly nothing they can’t do to help you have a great time. Oh, and the coffee and cakes are superb and generously portioned. I love it!

Staff were excellent as usual, friendly and very helpful..would like to mention Trina the waitress she always goes beyond and above to help us and is always very, very polite....the same goes for the Manager Sheryl, nothing is too much trouble for her,she chats to everyone and is very friendly and hard working.... We use this cafe 3-4 times a week for personal meetings with friends. I also support people with a L.D there several times a week and the standard of support around the people I support is amazing ...over and beyond fantastic to them all....

Very friendly staff and great service, dare I say best normal and vegetarian breakfast in Trowbridge.

I took lunch at Boswells in the Shires at Trowbridge during a shopping trip in April. I must say that I have never seen it so busy in there. Nevertheless the servers coped admirably. I ordered an all day breakfast and a regular cappuccino and that came to £12.10. The drink was served at the payment place and the meal was brought to my (numbered) table quickly despite the crowds. Both were delicious. The only problem is that this cafe is situated in a building which was originally a chapel so the acoustics are terrible when the room is full of people talking. I would advise those who do not like noise to sit just outside at the tables near the entrance and dine - that is still a covered area within the Shires.

Dident actually purchase anything in the end, Staff member was so abrupt (maybe dident like her job) , definatly needs customer service training , went elsewhere with lovely warm staff .

Very first class service excellent staff and very well trained in.customers with autism as I’m austic myself . The manager is the best and everyone is

I visit Boswells 2 to 3 times a week either with friends or people I support from where I work. The staff are always pleasant and polite and nothing is ever too much trouble for them .Sheryl ( the manager) will go out of her way to help in anyway she can☺☺I recently wanted some vouchers as a present and Sheryl had to order them in from the head office. She chased them up for me to ensure I got them in time for the date I needed them. I would always go to Boswells 1st for my coffee/ food and would recommend this cafe to anyone.

Good food small portions, I had Chilli and chips. Chips in a bowl with Chilli poured on top. Open all day is a good plus....

The place has all the charm and atmosphere of a BHS cafe. Prices are frankly somewhat full, and the food very average. I now avoid.

My order is always nearly ready before I even get to the till. Mugacinno, 2 brown sugars mixed in and NO chocolate on top.

Visited Boswells for a quick breakfast & coffee before going exploring. A full English is £8.50, was worth the money, a good full breakfast, well cooked & tasty. The coffee was excellent & the restaurant was a lovely air conditioned temperature on a hot day. What made the breakfast better was the staff, I can honestly say I've never met such lovely, happy people in the morning. Super cheery & helpful. They are a credit to your restaurant.

Staff always friendly and super helpful. Food cooked to order. Yummy. Never disappointed. Always clean and tidy. * Note for the physically challenged.. Customer toilets are up a flight of stairs. There are public toilets in The Shires two minutes away though.

Great staff, friendly, swift service, been here a few a few times and the same every time, food great and not overpriced, thanks!

Had a business meeting and called here for coffee Great place as it is indoors Swift service and plenty of places to sit Can be busy

Ordered an all-day breakfast here. I realised shortly after it arrived that it had a lot missing - I think they'd given me the smaller breakfast. It tasted alright but nothing special plus I'd paid quite a bit more for what it was. Also impossible to then get anyone's attention so had to just accept it.

Decided to have a coffee and a snack at Boswells. Ordered hot drinks which were fine.Ordered panini with brie and bacon. WHERE WAS THE BACON??? Not cheap at £5.50 and plenty of brie BUT, the bacon was off cuts, and only 4 in the panini. Thought it was a one off and so ordered the same a few days later. Just the same. Plenty of brie, negligible bacon. This is not good enough Boswells. You are conning your customers I am afraid. Please, if you are going to serve this, and at this high price, put a rasher of bacon not 4 small off cuts!!!

We usually take the Grand Children here about once a week for a Milkshake, they are probably the best in the Town for that sort of thing.I’ve never eaten in here before so can’t really comment on the food score but what I’ve seen it looks like they cater for the younger folk and what comes out of the Kitchen looks very nice to be fair.If there was one criticism..it would be that although they do clean the Tables quite frequently.....but around the Floor area around the Tables could do with a bit more attention.

Excellent Quality as always. Thanks to all the staff and especially the person that cooked my all day breakfast.Not really a fast food place but waiting is minimal. Had a good meal, had a good time, had a clean table and a lovely smile when I entered and when I went to order.5 stars.

Firstly so expensive and second such small coffee I asked for a regular and I was shocked at the size, plus only filled 3 quarters up.

My wife and I visit regularly and are always greeted with a smile. This is a great place for socializing. The staff are very friendly and helpful, even when very busy. There is a very good range of food. The Paninis are lovely.Well worth a visit.

Called in here for a late lunch, staff were friendly. Had a hummus vegetarian flatbread was really tasy

Good atmosphere, lovely food and varied drinks. Has a loyalty card for drinks. The staff are very hard working and clear table very quickly and are always keeping the cafe clean including the floor

A shambles, loads of staff behind counter, some taking good orders at back of queue whilst people waiting at hot plate, by the time I got to the end to get a drink and pay the waiter was wandering around with our toasted tea cakes, but our our number was still on the tray while I was waiting to pay, the waiter then asked if we would like any sauces with our food !!! As we had tea cakes we declined , never again, oh and over priced, 2 coffees, 2 tea cakes £9

We like to eat here on a shopping trip - the tables are well set out and the staff extremely helpful and pleasant and the food good quality, well-served and competitively priced. Cafe snacks not restaurant dining but good within its class.

The shiresというショッピングセンターにあるカフェですが、中に入るとカウンターでトレイを持ちスタッフに注文していくタイプのお店でした。コーヒーは薄めでしたが美味しかったです。ショッピングセンターのWi-Fiも入り、ソファー席もあるので寛げました。

Very attractive old building that has inside & outside seating of the cafe, which sell a good variety of hot meals & snacks as well as breakfasts, cakes & biscuits along with hot & cold beverages, nice staff to serve you too.I had to knock a star off as the cheesecake I purchased was warm & rubbery & tasted strange, not a good idea to put items that should be served chilled near a hot food area.

Pleasantly surprised at such polite and courteous service Food and Drinks just what the Vistors required.........for us it was a Hidden Gem

Came here for a spot of brunch with my partner and baby. Ordered our food, and found a seat. Good seating area, comfy chairs and suitable tables. Food arrived quickly, was very happy. Our order, however, was wrong. So had to be returned to the kitchen. Came back again, still wrong. So was corrected a second time. Was corrected quickly, but was only a bacon and sausage sandwich with some cheese (shouldn't be too hard, right??) no napkins available either. But the staff were very very helpful and quick to sort issues. Just overpriced, especially when mistakes are made. £18 for a sarnie and panini, with 2 drinks. Good food though, I guess you pay for quality.

We were greeted warmly by a young man named Andre. The service was incredible and couldn’t have asked for better company made great conversation and was very helpful when I asked for things to do in Trowbridge I hope he is rewarded or at least notified of my comment. The food was also lovely and couldn’t ask for a better experience.

Visited on a lunchtime with my mum. We both had ham eggs and chips. The food was hot and very tasty. The eggs were runny, which was good, doesn't happen often. Staff were very friendly and professional, and we were served fairly quickly. Atmosphere was good too. A very nice café. Would like to eat here again next time I am in Trowbridge. Recommended.

I have used this place on several occasions either by myself or with friends and it has always been a pleasant experience -

Stopped here for lunch during a shopping trip in the Shires. The service was good, the sandwiches were good but the coffee was NOT. Please do not buy cheap, tasteless coffee for an upmarket coffee machine! Coffee needs to taste like coffee....

I came in with my mum. We ordered food a Pepsi and an Oreo milkshake.

Just stopped here for a coffee during a shopping trip to the Shires Trowbridge. The coffee was good and the staff polite and attentive. The whole place was clean and tidy and the staff cleared the tables really quickly. Very enjoyable.

Whenever in Trowbridge I always come here for lunch The Food & customer service is always very good Very good at catering for people with dietary requirements

Very conveniently located café in the middle of a bustling shopping centre and is very reasonable prices.

I go to boswells at least once a week. It's clean the food is nice and they do a good range of drinks. I find the staff are friendly and helpful.

A wonderful atmosphere in this stylish coffee bar with lots of room to relax both inside and out. Very popular with the locals, and ideally situated in the main shopping centre.

Popped in for a coffee with our grandson for a coffee and a snack, all good value. One downside is that when you have a pushchair can sometime be hard to get to a table as a bit crammed, all outside seating was full.

This shoppers resting place is a step down from the shops and an oasis of noise absorption. Inside the dark cafe is a good place to rest tired eyes while the tables outside in the mall area are a boon for those who need to expand their personal space while sipping and chomping. Tasty cakes, teas and coffee at reasonable prices.

Very friendly staff who even at 5pm looked genuinely pleased to see us. Coffee 4/5 and toffee caramel cake 5/5. Will come here again. Spotlessly clean.

Came in to have a cuppa, food and most importantly to give the baby a bottle. Lovely friendly welcome and very accommodating providing a jug of boiling water. We had a issue opening the sachets of sauce Melanie was so lovely and opened them for us. she and in fact all the staff seemed very happy and smiling at all the customers. Really impressed and fab to see. We will definitely be back and will certainly be recommended.

Excellent food and drink - well worth a visit. prepared in front of counter, friendly and presentable staff, varied menu, just a little gem of a place

I visited Boswell's cafe situated in the former chapel in the Shires, Trowbridge at the beginning of September. I had not been into this cafe for a number of years, it has been refurbished and the menu has been extended since my last visit - all for the better. I ordered sausage/egg/chips and a medium sized cappuccino (drinks are available in 3 sizes) and that came to £7.75. Food is delivered to the table when ready. The serving staff were polite and efficient despite the crowds.

This was a Sunday morning and is our normal watering hole whilst in Trowbridge as there is disabled access except disappointingly to the toilets which are up a flight of stairs, lucky the shopping centre has its own.

Always served my friendly staff :) love the hot choc, cream and marshmallows in winter and then a refreshing milkshake in summer. The food is great. Always a happy atmosphere :)

If I'm shopping on my own, I often come here for lunch. It's clean, the staff are polite, quick and...

Encantados de ver que había alguien tomando los pedidos cuando fui en julio, lo que acelera el rendimiento. Quizás esto fue en respuesta a las observaciones que hice en el 2016! Buena comida pero llegamos le faltaban dos elementos que tomó más de 5 minutos para reemplazar.

Came for a spot of lunch with my friend , the staff were lovely very helpful and very friendly Nicola was lovely dealing with my "put together meal " mix and match seating was spacious and not a long wait at all for the food , will definitely return lovely restaurant

Visited this cafe yesterday. It was very busy and was not the cheapest but was very comfortable and staff very friendly. I chose the ham hock salad and i was really impressed by the size and quality. There was a large selection of food to choose from. I will definitely go back again.

Was served by a friendly member of staff Sean. He recommended what to have and the food was fantastic. Great atmosphere. Thank you. Pat

Visited this several times whilst in the area, absolutely friendly staff very good drink and food.Better than costa any day

Called into Boswells after a walk from Melksham to Trowbridge - it was at 1.30 so it was a late lunch and things had quietened off PLUS the kids had gone back to school It was quickly ordered and the only blockage, was at the till (problems with a customer 3 or 4 ahead with a card payment) and crammed with one taking drink orders and the other taking paymentWe decided on a table and then used the facilities and ordered our food at the counter and paid upfront - the food was absolutely delicious, and filled a gap without being too much and came out promptly - the staff were friendly and helpful and it is a wonderful oasis in the centre of trowbridge and a shopping centre!!I have been on other occasions and thoroughly enjoyed the visits on many occasions, and I would well recommend this place for all sorts of mealsThis place is wheelchair friendly - as it should be and it is a fairly modern venue and they have done this very well

Normally busy. Very popular. Sadly loads of mothers with unruly children go here so recommend that you have a look round before getting a table.

I visit here fairly often and always enjoy my visit - lots of food and drink choices. Comfortable seats, friendly helpful staff. A nice cafe in the centre of the shires.

Went here solo for breakfast. Service was efficient, albeit 'robotic'. Coffee was surprisingly good actually, and I know my coffee. Breakfast was overpriced in my opinion, it is low quality, which I expected to be fair, but it was hot which was good obviously. Unfortunately it was served on the worlds smallest plate!! Thus making it bad value for money. If quality was better, I would expect a tiny plate. Food wasn't bad, just overpriced for the quality and the amount. I will return for the coffee, as that was worth returning for.

We always visit Boswells' when visiting the Trowbridge, its ideally located within the Shires Shopping Centre Trowbridge.The seating is comfortable, with outer area being ideal for people watching, it is also a good spot to meet up with friends.The coffee is good & the snacks are excellent, the staff are friendly & helpful, full access is provided for wheelchair users.

excellant for brekkers...............all tastes catered for; staff friendly and helpful. Cafe au lait was superb. Could include free repeat coffees with meal as in the US of A?

Everything I have eaten here has been fine. Breakfast is good. Service is sometimes wholeheartedly friendly.....but its not fine dining....so.....

Popped into Boswells for breakfast and was impressed with the food and the friendly efficient service. Standard fare at reasonable price but all served with a smile even though it was fairly busy. Will return!

Everytime I visit Boswells I am greeted by a freindly member of staff. I always order a a big breakfast. It is cooked quickly and served once again with a lovely smile

Great spot for grabbing a quick bite, bit of brunch or just a coffee and cake. Comfy seating, decent coffee and a good size teapot (2cups). Breakfast is pretty decent, bacon and cheese baguette is great. Friendly staff that cope well with a very busy cafe.

My wife and I frequently visit Boswells when we are in the Shires. We find the staff are always friendly and the coffee ( usually Cappuccino) is lovely. The food is good quality and reasonably priced. This is a great place to relax with family and friends.

Not impressed cold food and really overpriced not impressed at all won't be retuning so many cheaper tastier options in town

Nice menu from cakes to light snacks and a good choice of hot food. Always buzzing with lovely comfy chairs to traditional tables. Has inner cafe of side in the outer part and watch the people in The Shires. Very children friendly

Visted Boswells a few times now and I have no major complaints. It is over priced on certain things on the menu. But still very nice. It's in a prime place if you're shopping and want to take a break and have a coffee or a snack. Good for family, friends and even by yourself.

Visited today and impression is that when it is busy the counter service tends to be chaotic. Could do with delegated tasks eg someone taking the orders. It's not clear to customers who is doing what. All seemed a bit haphazard. Having said that the cafe style food is adequate and reasonably priced.

Two of us had lunch just wraps but nice pleasant staff and nice food very busy restuarant every time you walk through

Being a local we visit Boswells frequently for lunch or a teatime treat. The choice of soup is super,thick hot and full of body. The sausage rolls are so tasty and very filling. The lemon drizzle cake is to die for followed by a cuppa. We can thoroughly recommend Boswells.

Visited on Sunday afternoon with family.Lovely setting in an old building, nice and cool as it is inside the shopping centre.Service was quick on ordering food with nice friendly staff.Would recommend.

Stopped for lunch. Friendly staff, lovely food, good value. Cheesy nachos were great, mint aero milkshake is fantastic.

I come her once or twice a week and love it.. The staff are always so friendly and a nice lot of seating. The coffee is always good and a great choice of main meals and snacks with a great variety of cakes etc

Called in with my wife and step daughter for Coffee and Lemon Drizzle Cake. As usual the drizzle cake was very good and the coffees we ordered were also very good, a Latte and a Capuccino. I am a tea person and that was fine too. The cafe is set within the Shires Shopping Precinct and you can sit outside and watch the world go by or sit inside if it is cooler.Well worth a visit

Clean pleasant meeting place centrally located within the Shires Shopping Centre. You can eat pavement-style all year round protected by the weather within the centre or inside in the literary themed interior. Brilliant breakfast good tea, the sausages were good, but if I could improve one thing, I would introduce local butchers sausages.

Boswell offers a good range of food from sandwiches, jacket potatoes, soups to full lunches. Also great for coffee and cake. Lots of seating with wheelchair and buggy access.

Excellent breakfast, good service, will be back again and will recommend it to all my family and friends,

This large cafe has prime position in Yate's shopping centre and was busy when we arrived mid-morning, though the small queue at the counter meant an over-long wait - presumably there are more staff on at lunchtimes?They seemed to have the Wetherspoons method of clearing tables - wait till virtually every empty table has dirty dishes on it, then someone comes out to clear them all. Not a good sight if you arrive at the wrong time. The carrot cake I had was OK though a bit mushy.

My daughter was hungry stop for food we'll had all day breakfast and very nice too nice place to sit eat and have a coffee. Would defo say give them a try

A good clean and fresh local business - serving nice food and drinks inside the shopping centre, great selection of cakes and the menu looked good and fairly priced. Well worth a visit.

The food was good the tables clean but the staff had me wanting to return by the great service I received there. They were taking a day to raise money for charity and cakes were made and sold for sale to aid the chosen charity. It's a bit hard to find,being in a walking area of a shopping complex. Not far from the Trowbridge museum,but it's worth it.

Always very friendly polite cheerful and obliging staff, good value for money .Clean & tidy Child friendly . outside but under cover seating area with comfy sofas.

My daughter and I stopped by here for a quick lunch date. We live in Trowbridge and this is the first time we have ever visited. We had a great lunch so will be stopping again soon.There is a lot on offer on the menu which is situated at the front of the cafe. My daughter went for a chicken and bacon panini and i had a goats cheese and roast veg focaccia, we shared a bowl of fries and a chocolate brownie and had a glass of Pepsi each. Our bill came to a very reasonable £17. You order at the front counter and then go and find a seat and the staff come and serve you when the order is ready. There is plenty of seating both outside where you can people watch or inside, both areas have tables and chairs as well as comfortable sofas and chairs. The food came quickly and was well presented. The portions are a good size and I was could not finish mine.As I said before I will definatly return again and can recommend a visit here to anyone.

Located right in the centre hub of the Shires, Trowbridge's largest shopping centre, it’s a very convenient meeting place, parking is easy, use upper level open air car park or you will have to use the lift which is not over large.Access to the restaurant is ramped down from the higher shopping precinct. Very large cafe so plenty of space.Big disadvantage is that the toilets are upstairs with no lift, so you need to use the public toilets close to the upper car park entrance.Food and drink is always acceptable, if not a little expensive.

Had a break from shopping for lunch and stopped at this cafe. Lovely open surroundings , good menu and comfortable seating! Once food was ordered it was brought to the table, very well presented and delicious! Staff very friendly and efficient! Highly recommend!

Lovely coffee restaurant, tad bit expensive if buying food but always tastes great , staff are very friendly great choice of food & drink and very spacious

Perfect place for coffee meeting. Easy access. Friendly staff. Good standard food. One problem for elderly..toilets are up a large number of stairs. Use the ones in the centre.

Hands down the tastiest bacon buttes I have ever eaten. Staff are fantastic. Food is fresh and fast. No complaints here

Lovely food & a nice range of drinks. Staff are very friendly and service is good.The only thing making this 4 and not 5 is the fact that our tables foot fell off making the table rapidly tip up - the mess was cleaned up but no replacements were offered. More alarmingly is the fact that the tables foot was slipped back under ready for the next unsuspecting visitors...risky! Please check your tables as hot tea over a child would be far worse than a cold milk drink.Other than that it was a lovely visit, as always, and we'll definitely visit again.Definitely recommend.

After walking around the town lookig for a quick pit stop, we spotted Boswells. By far and away the best loking café out of the several we saw. Comfortable modern seating areas. Varied competitively priced menus with fresh food on offer. Staff very polite and very helpful. Tables cleared quickly and tidy. Only drawback was the lack of public toilets. Able to use staff toilets but up a 24 stepped steep staircase. Obviously not suitable for anyone with mobility problems. Strange really, as access to cafe has steps of ramps for buggies or wheelchairs! Also, if allowing public to use the toilets; they need to give the stairs and skirting boards a jolly good clean! However, if using the toilet is not a necessity, then no reason not to return. Nice place for a pit stop in Trowbridge!

We stopped off for a cuppa and a bite to eat during a shopping trip. We found all of the staff we had contact with to be polite and engaging. Our panini's were delivered to our table very quickly and were piping hot and full of flavour. Empty tables were cleared efficiently ensuring new customers could find a clean table. We will be returning.

This is our fifth or sixth visit now and today with our daughter and grandson, once again the service was very good and the food was excellent even though they were very busy with the Christmas shopping crowd. Staff were very friendly always with a smile and we didn't wait very long. V. Good