Bossmans Kitchen in Portsmouth

They are not is good behavior. Need to be good manners.

Wrong order turned up, with a large black hair in the chips, rang to replace to the correct order and was informed it would be re delivered in ten minutes, 35 minutes later we called again and they said they did not even recall the original phone call and said they have no delivery drivers available for delivery and for us to come collect the food (which we were unable to do so). Absolute joke! Didn’t even seem to care that there was a hair In the food with our incorrect order!

Ordered a milkshake which had big pieces of plastic in it, i'm guessing they fell off the blender. Tried to reach out to restaurant on Instagram as their listed phone number doesn't work but have been ignored. Be careful ordering milkshakes.

the chicken burger is amazing big up ansalam Moses n mitu n hamand regu and yanash goood guys defo recommend

Have ordered twice now, burgers and chicken are all fabulous. Both orders arrived piping hot and on time.

Came to order 2 milkshakes. For the price we paid, I was expecting a lot better, with the milkshakes being at least thicker and presentation a lot better. The consistency was similar to just having water. As well as that, we were the only ones there but had to wait over 15 mins. The place also could do with a clean and some music to add some atmosphere.

Absolutely brilliant burger. Unfortunately, onion rings and potato wedges were cold

Food is below average. Service is very bad. Every time they say 2 minutes and it turns to one hour.

Tried today for the first time and absolutely loved it. The burger was really juicy and flavoursome. The wings were huge with plenty of meat on them. I also had the cheesy chips with lamb meat on the top, they were lovely too. Delivery took a bit but well worth the wait! Will definitely be using these guys again!

Thanks for the greatest spicy food I never had before. And I'll be back again and again. Good service and great team work.

Good food, tad expensive and unbelievable slow. Both delivery and collection.

Food is horrible, don’t get food delivered from here i waited an hour it didn’t even come they cancelled it. The man on the phone was unhelpful and rude.

We have had 3 deliveries now, and I would not hesitate to recommend Bossmans. Lovely freshly cooked food

Terrible service, turned up over an hour late, no answer on phone for that whole hour. Chicken was dry and over cooked when it did get here.

Over 2 hours it took for a burger and chips at 1pm on a Thursday with the excuse “sorry we’re busy, we are sending it out now” after an hour and a half Rung them again after 2 hours and it turned into “we’re trying to get a driver to deliver”. Cancelled my order there and then. Dread to think how long they take on weekends. Never again

Don't bother with the great sounding milkshakes. Over priced, way over, In fact that ruined my experience. Wraps are good value, not sure why the non spicy one was spicy but smashed it anyway. Burger tasted ok. Not sure I'll be back.

Order massively late, no answer on phone.Avoid like the plague.

So I've ordered from here a few times and have never been disappointed, yet tonight I placed an order at 18:05 and got confirmation delivery would be at 18:55. By 19:30 it still wasn't here so I rang only to get hung up on. So I rang again and was told it would be leaving in 5 mins. At 20:05 it still wasn't here so rang again and got told it had left 5 mins ago 2016 it has finally shown up. Needless to say I shall not be ordering from them every again and the food needs to be heated up as its cold

Order through uber 7.40ish rang them 8.45 to be told order will be out for delivery in 15 mins.Time now 22.38 no food no answer absolutely terrible service.

Service was brilliant, they were very accommodating when we asked to change certain things off the menu and the quality of the food is an absolute 10/10! 100% will be returning, love it!!

Our 3rd order from these guys and its fair to say thus place is up there with the very best. Unbelievable food! Keep it up guys. X

Chicken tastes amazing and everything comes seasoned beautifully! Had the Naga burger once, and they don’t lie about it being extremely hot!! My menu favourite has to be the Bomb Bae Wrap & hot wings. Rest of family really rate it too, enjoying the falafel wrap & wide variety of different burgers.

Ordered from here twice now, both times delivery was quick & food is always piping hot! Wraps and loaded chips are lovely, burgers are very good too.

Honestly i was so so dissappointed, im only lucky i didnt pay full price. I ordered a milkshake to start that was priced at £5.99 which honestly can only be described as a glorified yazoo, ive had better milkshakes for £3 from the local kebab house, then meal, why is EVERYTHING spicy?? I ordered some kind of chicken burger which can only be described as a knock off big daddy burger from kfc, but the chicken was so spicy and same goes for the chick n cheese loaded fries, the chips were like the crinkly oven chips for get in tesco for £1 a bag and the chicken again so spicy (i asked them to not put on jalapenos because i don't like spice) but thats not where it ends no i thought my awful experience was over last night, cut to 5am this morning and i cannot describe to you what this has done to my insides, i have a extremely bad stomach and i've also thrown up a few times. In short overpriced and rubbish quality WILL NEVER ORDER AGAIN!

Joke of a business, appeared online on Uber eats and there website ,ordered breakfast and it didn’t turn up website said the order was accepted and got nothing tried calling no one pickes up absolute joke never ordering from here again! Now it’s come to the end of the day and haven’t received any service to apologise or any reason for it

Chicken and chips good, great chicken burger but took a while for food even when I collected it

Had an excellent chicken wrap from this place! Also couldn't help but notice how clean the place was

Close to me being has I can't walk far very fast delivery but a little expensive for food

My takeaway bag asked me to leave a review, and if it wasn’t for the smilie face I wouldn’t of bothered. But here we are, chicken burger was surprising nice and succulent and chips were reasonably portioned.

DON'T GO HERE! ordered off just eat and never came. called the restaurant and no one would pick up (during opening hours)

Ordered a beef burger and a chicken burger it was delicious and delivered on time. Also nice peri peri chips

Food tastes really good. Burger was cooked to perfection and the chicken tenders were full of flavour. Chips are also very nice. Amazing customer service

Being a massive critic when it comes to takeaways, I must admit Bossmans is by far one of the best burger places in Portsmouth. Their service has definitely improved. I have ordered a number of times now and their food has been amazing especially the 'hot one' with naga, which is my favourite. They forgot my loaded fries yesterday but their service was so good, the driver quickly went back to pick it up. By the time I could plate my food up he was already here, was really impressed. Well done Bossmans 👍

Waited 2 hours on delivery... not acceptable when was only 1 hour delivery also chicken wings were soggy and not nice at all

Great burgers very helpful staff

Food is amazing service is friendly ordered from here few times now 👌

Please read the full review! First review- (when they first opened) Best burger for a decent price in portsmouth in my opinion, big chicken fillet with tasty seasoning. Made my birthday special, I'm tired of boring burgers in portsmouth lol Update: since they first opened they have gone downhill and I'm not sure why. The burgers were so great when I made the review in September and now they are less seasoned, dry, small the chips and wings are still great and I like what they are doing but the cheet and chicken burger is a big no no for me now. Small amount of "cheetos" and they are often stale just so dry and bad :( so sad. Long long waiting times which were fine if it meant we got the food from before but definitely not worth the wait now New update - we ordered last night to give them another go.. we ordered chicken burgers which to my understanding are meant to be fillet burgers ?? I mean they were fillet burgers before. But we got strip burgers which is really disappointing. If I wanted a strip burger I would have ordered a strip burger for less money. It was just so poor last night, the chips were overcooked and not nice and the burger buns were stale. There were really long waits for the food and when we called they lied to us about delivery time, then when we called half an hour later they were rude to my bf. Today we have upset stomachs so we are really unhappy. Just such an inconsistent restaurant it hurts and is such a waste of money. The wings were also dry and just not so tasty.

If u tryna wait 2 hours for cold food order here

Really superb and extra tasty food! Have ordered several times and will continue to do so. Highly recommend to all! Thank you Bossman for the continued friendly service and delicious meals.

Took over an hour delivery. Thought it must be worth the wait. Even though I was starving I couldn’t eat the majority of my £30 order, two burgers, 5wings and some chips. The chicken in the burger was cold and very stale. Wings were super soggy and the chips... the whole order was really bad. Gave bossman kitchen a chance. Definitely won’t be getting a delivery again.

Waited over an hour for pure disappointment. All soggy grub. Chicken in the burger was tough as old boots. Shame as the flavour has got potential but someone in the kitchen must be on the pipe. Fed it to my dogs and ordered a shake’n’grill instead.

I ordered on Just Eat to collect at 12:15. When I arrived I was told it would be 10 minutes, fair enough. I waited 45 minutes before leaving and getting a refund through Just Eat. Maybe the food is nice, but I'll never know.

In trying times during lockdown this restaurant put a bit smile on my face. It was so good I ordered twice in one day. Trust me when I say this is a must try. Then have again

Love it all, great food and excellent service. Would recommend to anyone, no complaints.

We had an Average Joe burger meal and 10 deadly naga wings! It was, like always, absolutely mouth watering and spicy! Splendid customer service as well with the guy even offering us some future discounts and also a complimentary cookies n cream milkshake! Definitely worth trying if it's your first time I've never been disappointed by thr food or service! You guys absolutely BOSS da ting!

Ordered from here lots of times and it’s always either 1hr-1.5 hrs to come or I get the wrong order , great food , terrible service

First time using and it was excellent, the burger (the Bomb Bae) was decent and come two big pieces of chicken that were perfectly cooked and tasted great, salad was fresh and the bin was ok. Also ordered loaded fries, went for the lamb, unfortunately they had run out and tried calling but couldn't get hold of me but substituted the lamb for chicken which was good, couldnhave done with some more chillies and ideally fresh one not pickled but was good non the less. Also threw in a free shake to help make up for the lamb, which was nice. Over all very good and will be ordering again. There are lots of comments saying food was late, mine was on time and hot, i say its worth waiting for, with any new place there are some teething issues but the seem to have sorted this as was spot on.

The food is amazing, best in portsmouth 100%

Great food especially the hot wings and the bossmans madness. Delivery is 10/10 would recommend staff seem very nice

Great service and tasty food. Just maybe go easy on the salt in the wings!! Still very tasty :)

Great food nice and war on deliver 10/10 would recommend staff seem very nice

First time I ordered it arrived in brand packing and liked amazing but was missing items. Each time i been back and ordered from them quality got worst and size of food got smaller and more missing. last time I ordered I only got half the order and burgers are so small, and stingy at what goes on them. if it says onion you lucky if you get 1 tiny ring etc. Each delivery gets longer. First time took over and hour, last time I ordered took nearly 3 hours to arrive. They always have amazing deals but don't let the deals pull you in. you get nothing for your money and be lucky if it turns up within the same day. Update ordered at 1830 order didn't arrive until 2115 only half of order arrived, called up they apologised and said they send rest of order out at 2250 called up again but it seemed they blocked my number couldn't get through still missing half my order after 4 1/2 hours later and can't do anything about it. Avoid at all cost!

Ordered over 1 hour ago to be told that they have not even started to prepare the meal. No way of contacting as both number on website are off. DO NOT USE EVER!!!!

This is an update on my review... The food quality has gone trash, the time to fulfill orders 2+ hours max. Might as well go to London and then come back in the meantime and get better food. Absolute joke! Poor service and quality has gone downhill.

Used to be really good and the naga wings used to be really genuine and hot. However, now the quality has deteriorated and the naga wings aren't that spicy and is full of batter. It's clear that the people working are extremely lazy as it took almost 2.5 hours just to receive my food. They need to really fix up their game and their poor service.

So my partner and I ordered a take away from here this evening and would not recommend, we waited over 2 hours for our food to be told that our order had never gone through and that it had been cancelled. Absolutely ridiculous that they didnt even bother to let us know. We called and they had said the order would be ready soon etc and that they'd throw in extras for the inconvenience and then 10 mins later cancelled the order. And of course by this point already very hungry. Very bad service!!

Order cancelled after 40 minutes at 10:40pm leaving us with no places left open to order. Rung up to be told ran out of chicken?! We looked at the menu and it looked great as well; Shame as it appears other people having similar issues. The manager offered to do a discount next time round but doubt that would beat the 50% offer we had to use and the gift card we bought for that order. Really poor service. Stock up better. Won’t recommend to anyone.

Ordered food for delivery. Waited 1 hour and 20 minutes, order was then cancelled for no reason, no phonecall just a refund... At least they did that I suppose. I would not recommend. Food may be good, who knows?

This is the first time I have ordered food, and got so blown away by its quality that I felt compelled to leave a review. I dont know the owner, nor do I benefit in any way by writing this review. I must say in my opnion this is the best burger/wings place in Portsmouth!!! Wings were so huge, juicy, and flavourful. Burgers were great as well, prices werent bad either. Definitely one of the best places for this type of food in Portsmouth for me. (Btw the potatoe wedges in the pic were homemade)

Amazing food an friendly staff just don't ever use ubereats as the delivery drivers ruin the experience

The food was 10/10. I got the "Oh soo sweet" burger and hot wings the first time. Got the bombay burger, hot wings,loaded fries and wraps the second time. The wings are a really good size and well flavoured. The chips were perfect. The burgers were really juicy and perfectly made. Can highly recommend! We received really friendly service too. Will definitely order again! This place definitely stands out against other burger restaurants in portsmouth. It's a must try!

DO NOT ORDER FROM HERE! READ THIS REVIEW ONLY! THIS IS THE ONLY HONEST REVIEW! Food turned up lukewarm, 1 hour 10 minutes late. Food ordered for a vegetarian tasted like fish! Clearly cooked in the same fryer as fish. No apologies. Had to phone them 40 minutes over delivery time to confirm why it was late.

Really enjoyed the food. Lovely naga wings and massive chicken tenders. Very satisfied. It is a little expensive though. Is it possible to make any family bundles or family deals so I can buy some of this for my family and can buy it for a good price. It would also be much appreciated if you could lower the price down a little bit since it seems to be extremely expensive for a couple of wings. This would be amazing and this way, I'm sure you will get so many more customers. Thanks.

Amazing burgers! The meat ones looked amazing but as a vegetarian its usually hard to get a decent burger, but the houlumi burger was delicious. Full of flavour and pickles. Will order again.

The flavour was amazing and mouthwatering 100℅ recommended

These guys are amazing!! 😊 fantastic food and great customer service! Thank you 👍🏻 I will be back.

Normally order on the just eat app and disappointed, So my daughter told me about Bossman. Ordered a Bomb-Bae Wrap Loved every bit of it!!!! Delicious! Food arrived hot and really generous with the potion sizes. My new favourite!