Based on 1.724 opinions finded in 1 websites
Based on 1.724 opinions finded in 1 websites
Nº 403 in 986 in Sefton
Opinions
Not been here for a few years as it wasn’t good! Tonight it was so much better! Lovely food great service and conscientious staff! Well done bootle arms! About time! We will be back! Keep it up! Great pub in a fab location!
Pat Harrison . 2024-09-27
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The food was really good, not a long waiting time no problems w the service all staff was nice
Curtis Evans . 2024-09-26
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Perfect pub serving great food especially the Sunday roast also the staff are amazing
Paul Palmer . 2024-09-24
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Nice meal served by Lucy looked after us all thank you
Ronald Edwards . 2024-09-24
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Pub was quite busy, didn't wait long for food. Food good, service good.
christine jones . 2024-09-24
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Service was brilliant, food was lovely and really good value. Will be back soon.
Ryan Wilson . 2024-09-23
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Shoved in corner of room and forgotten not impressed
David Jones . 2024-09-22
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We arrived for my dad's birthday meal. We were due to sit inside but as the weather was so nice, the restaurant staff arranged a large table (10) to sit outside really quickly. We then decided to have desert inside as the weather changed, and the staff couldn't be more helpful. Food was great, service was excellent, can't wait to go back.
Julia Hollywood . 2024-09-22
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Lyndsey was so lovely so professional such a lovely personality she is a credit to you
Danielle Owen . 2024-09-22
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Lyndsey and Amy are a credit to the bootle arms so professional, polite and welcoming although it was quite they made the atmosphere perfect themselves excellent A++ well done girls
Mark connor . 2024-09-22
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Can be hectic at weekends and rea times on sunny days after school
Collette Gallagher . 2024-09-22
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Wow such a lovely place with a very fresh and friendly atmosphere too, we where strangers here but never felt like we where the staff are so lovely and friendly and nothing is too much. We will be making this our go to in the future if you have not been yet make sure you do. I cannot recommend this place any higher than amazing. Thank you for making us feel like this we will ge back.
alan herr . 2024-09-22
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Food much better. Very enjoyable
Liz Squires . 2024-09-21
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The Bootle Arms was busy, but Paul and Lyndsey had nothing but smiles and time for us. Everytime they came to they came to the table, they chatted to my 3 year old making him smile! Honestly lovely food, lovely family atmosphere and great staff! Thank you so much for a lovely evening!
Sarah Owen . 2024-09-19
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Me my partner and our daughter in law went in 16.9.24 just for few drinks and daughter in law had some food, we didn't eat this time but food is always spot on as is the service
ronnie skaife . 2024-09-17
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Celebrating a birthday felt very looked after by all the staff. Big shout out to Sophie xx
Amy Pilkington . 2024-09-16
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We had a brilliant experience. The staff are all so lovely and welcoming. The food is gorgeous. Two of our children are neurodiverse and both of them loved the food- which is a total win. The portions are huge, my husband got a mega mix grill and wow, he couldn’t even finish it. We will definitely be coming again.
Bethany Mcgrath . 2024-09-16
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Lovely food and drink and even better service from Sophie
Paul Carden . 2024-09-15
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Sophie was fantastic and the food was fantastic
Hayley Clarke . 2024-09-15
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Booked for large group on the morning of visit and notified it was for daughters birthday an hour before when checking we could take a cake. Arrived to birthday banners, confetti on the table and a birthday card! Service was great, food arrived quickly and lovely as always. Catered well for allergies too! Made he children feel special not just the birthday girl!
Midlife MIke . 2024-09-15
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Lovely little pub, really cosy! The staff are superb, served by both Erin and Hilary and they couldn’t have made the visit better as they truly went above and beyond. Food was great and love the monday movies for the kids (although I watched it more)!
Chloe Johnson . 2024-09-14
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Food was delicious, friendly welcoming staff lovely atmosphere great for families and children pets welcome too Halloween decorations great touch!! Paul and matty were exceptional great service
L . 2024-09-14
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Great pub, food was amazing I had the mix grill which was exceptional and the staff was great Paul and Lyndsey were very helpful and friendly. Well done Bootle Arms.
Rosa Boyce . 2024-09-14
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Lovely food and ambiance. Was waited on by Sophie, but really the whole staff was so lovely.
Chloe Deary . 2024-09-11
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Visited today and i must say Lynsey was exceptional fantastic service very accommodating made our experience marvellous we will definitely be returning because of her such a credit to your establishment
Cecilia Newman . 2024-09-10
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Service was great from start to finish, food was all fab too, no complaints from anyone, will definitely be back soon and would highly recommend to others to go too.
Jenny Lavery . 2024-09-09
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We had a table booked for 4.30pm on a Sunday to expect to be able to have a Sunday roast. 4 adults and 1 child. Only 1 adult was able to have a Sunday roast due to them 'running out'. How can you run out of Sunday Roast at 4.30pm when you advertise Sunday roast. The main meals were OK not the best. Lasagne was dry, one burger was burnt. Best meal was the under 5's pasta.
Steph sutherland . 2024-09-09
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Lovely food and service. My mum is a coeliac and we can't fault how you cater for her. From the menu, table being extra cleaned and separate cutlery and plate being sterilised. Always happy with our meals and keep on going back. 😊
Gill Rudd . 2024-09-08
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Lucy was great! So patient and polite. Good was just as nice too!
Ben Kelly . 2024-09-08
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Roast dinner was huge and tasty! Service was spot on by Hannah, service with a smile. Can’t recommend enough.
Anna Rose . 2024-09-08
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Sunday afternoon 15.45 easy to book on line food and drinks great two steaks two cheesecakes lovely and excellent service from Sophie our waitress 10/10.
Bry D . 2024-09-08
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Lovely food, always pleasant staff! Just all round a nice good family pub!
Chris Cundall . 2024-09-07
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Went for tea yesterday great food great staff very busy but staff were great
Susan Stockley . 2024-09-07
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Last minute visit to the Bootle Arms at 9pm. After being let down by the restaurant hotel we were stopping in, we made a call to the Bootle Arms for a last gasp dash for food. Also needed to be dog friendly. Initially I called to ask for food finishing types but nobody picked up. They were kind enough to call me back after seeing a missed call. We had a chat and got there for 8.50. Hilary and the team were so accommodating. Served us our food order and desert afterwards. Really pleased with the staff, work ethic and commitment to customers. 5⭐️
Michael Dickinson . 2024-09-07
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Understaffed but what staff they did have where amazing thank you and well done Food was great and the staff where so kind
Dianne Cunvin . 2024-09-04
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Great Sunday lunch loved it thanks Paul for great service.
Linda McConville . 2024-09-03
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Went with family for Sunday dinner it’s lovely there very friendly we loved Paul who served us defo recommend
Lindsay McConville . 2024-09-03
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Good food and better service, Chloe served us and was boss with my 2 lads, can't go wrong!
Jono 1606 . 2024-09-03
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How Paul and Ian coped with was a fairly busy night is incredible. Brilliant job!!! They were superb.
Tim . 2024-09-03
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Had a gorgeous mate date with drinks and food. Atmosphere was great, food was lovely and staff are so friendly and inviting. Sophie was so bubbly and welcoming and made our evening. Thank you to all the staff, will come again soon xx
Natalie Pooley . 2024-09-02
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Lovely service friendly team especially the lady behind the counter
Claire . 2024-09-02
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Great food and atmosphere. Very friendly service from Paul.
Daniel Watterson . 2024-09-02
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Went to Back to School day and kids were very entertained and wanted to stay longer
Colin Sack . 2024-09-01
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Very welcoming, comfortable restaurant. Food was delicious. Definitely be returning.
Ann Anirah . 2024-09-01
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Really good for anxiety I have a dog that I bring with me she loves going I go every few weeks love it thank you
charlean Page . 2024-09-01
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The waiters/waitresses were very pleasant, polite and keen to help
rob williams . 2024-09-01
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Sophie was great, went above and beyond to serve us
Anthony H . 2024-09-01
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The staff were so friendly and knowledgeable (about my Coeliac requirements). They were smiley and very welcoming. Honestly, the staff make the world of difference. Food was absolutely perfect too. Could have done with more obvious (and shiny) drinking bowls for the dog however. We could happily have spent all day here.
Jez S . 2024-09-01
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Great place to come and eat brilliant food, had a kids back to school party hosted by Sophie she done well keeping all the kids occupied. Great atmosphere would highly recommend
Mark Formby . 2024-08-31
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Thanks Sophie, our niece had a wonderful time participating in the events put in place by yourself.
elly cannon . 2024-08-31
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Visited today lovely food, great atmosphere. Thank you we will be back
Emma Carey . 2024-08-31
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Visited the Bootle arms on Friday evening, for the second time in as many weeks. My friend and I arrived and it was very busy, but once again we received a very warm welcome. Thank you Lucy! Once we got settled and ordered our food, even though it was very busy, we observed that the team worked really well attending to the guests. Well done to all involved! A big thank you also to Aimee and all the kitchen team for the delicious food and Lucy our server for recommending the nachos to share👌 Thanks again see you all soon 👍
John Gosling . 2024-08-31
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We had Sophie serve us and she was amazing didn't half help while I was in my wheelchair
Norma Dunham . 2024-08-31
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Lyndsey was amazing really made our day she's so helpful, friendly and made our visit perfect thank you
Kohtoe . 2024-08-31
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I went with my family today and we got served by Sophie, her customer service was amazing always making sure we were okay and if we needed anything. Would come again just because of her.
james mcdougall . 2024-08-31
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Came for a pub quiz and it was excellent Kane the host was great and will definitely be back for another one!
Alex Webb . 2024-08-30
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Kane was a fantastic quiz host. Will definitely be coming again! Dog friendly venue with dedicated dog menu! Excellent!
Christine Webb . 2024-08-30
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Great quiz, excitement built up well
webby 226 . 2024-08-30
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Went for a Marvel themed quiz night hosted by Kane, had a great evening, and a wonderful rhubarb cider 😃
Stuart Greig . 2024-08-30
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Sophie was a gem, catering for all our needs. Absolutely made our night. 10/10
Julie Parr . 2024-08-30
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Chloe was pleasant girl and really helpful .
Paul Scott-Davies . 2024-08-30
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came in for the first time this afternoon and the place is brilliant. Food & drinks were great big thanks to my waiter Chloe who was very friendly and made the expereince very cheerful
Connor Jago . 2024-08-30
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Looked on Facebook found this Village Pub lots going on . Great for families during the day plenty of space outside to have a drink and meal even cater for dog lovers own doggie menu and water on tap .play area fenced off . Inside great decor plenty of space three levels ground floor first floor and balcony area. Fun Nights for Adults Quizzes Movie Nights etc good pub food good decent prices Bar as you would expect from Marstons . Staff friendly nice surroundings . Hilary 💯 gave me all the information what the Village Pub is all about community friendly etc . We spent £100 5 kids meals 2 adult meals 4 pints of Marstons Bitters x2 large Gins 5 glasses of coke and 5 desserts we think that’s good value in 2024 .. Come and see and you decide
Matthew Summers . 2024-08-28
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I visited the Bootle Arms this afternoon and was welcomed by Chloe, who is an asset to the company. She went out of her way and catered to our every need. It's the little things that mean a lot. Employee of the month? I would give it to Chloe. A lovely afternoon, thank you. You do make us feel special. See you all next week Xx
Deborah Winstanley . 2024-08-27
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Chloe was very nice and friendly, and food was lovely.
Gillian Usher . 2024-08-27
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brilliant pub and lindsay took are order and brought a excellent personality and made our day. thanks you
Simon Trubshaw . 2024-08-25
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We arrived for food an drink and we where welcomed by your lovely staff, who done you proud, however, the food wasn't upto scratch, I ordered the hot dog, (this is normally devine) but when arrived it was cold and onions were black, all you could taste was burn!!! My husband ordered the chicken pie, it arrived with some sort of jelitine clumpy gravy type liquid, pie was soggy and lone cardboard.... drinks were nice though.... never had an issue befor... I ate here for my 40th birthday get months ago, and food was amazing... maybe just a bad day for the cook.
Paul Vaughan . 2024-08-25
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Staff were brilliant! Food was gorgeous loved the roasts with a cheeky cocktail! 😊
Amy Rolfe . 2024-08-25
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Staff are always friendly and helpful, however since now ordering by the app, it takes away that personal touch. Menu does not have as much variety as it used to, no specials board which used to be great and no offers on as previous. Food was great and value for money
Diane Bradley-Jones . 2024-08-24
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Visited for a meal. The food was ok - quick service and the staff were lovely
R 781 . 2024-08-22
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We parked overnight in the car park as it’s a Britstop for motorhomes. It was near to Autoglass in Fazakerley. Hannah was especially pleasant.
Catherine Brown . 2024-08-22
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The tables where filthy the onion rings were like rubber rings the scampi were rock hard & had no scampi in most of them the staff were brilliant but food was awful
Myra Phillips . 2024-08-18
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Lovely food and brilliant service. Paul served us and looked after us the whole time.
Daniel Kimm . 2024-08-17
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Fantastic family movie night. The staff were all great with the kids, really warm and welcoming. They really did accomodate us, making sure the kids had a great view of the screen. Special thanks to Chloe and Sophie for making our evening so relaxed and enjoyable. Food was delicious as always, and didn't have to wait long.
J Sayer . 2024-08-13
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It's a chain pub so food is exactly the same pre made frozen as the next. Service was good though and its out the way so not too busy.
Chris SaNaMaN . 2024-08-12
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Prompt service - decent standard pub quality food
graham duke . 2024-08-12
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We booked a table on the automatic booking line only to find that our table was right in the middle of the floor so they then accommodated us upstairs. We then ordered cigarettes from just then we were abruptly interrupted our drinks and food to be told we had ordered food off just eat we then said it was cigarettes to be told it was in the wrapper we then showed the full pack of unopened pack of cigarettes. The staff then walked away not saying sorry for their mistake. This ruined our experience.
Roxy H . 2024-08-10
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Amazing day for the kids amd adults thank you to all the staff, Hannah and amy, thank you for a lovely day
Kirsty Marron . 2024-08-10
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Greeted with a smile, good pub grub , be back soon, Thx Chloe.
Ian Desmonde . 2024-08-09
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Chloe,made our visit a pleasure,, professional and confident,,ordered lunch menu,which was just enough,,thankyou
Helen Desmonde . 2024-08-09
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Met at the door by a very helpful and efficient host, who showed us to our table. Our food was excellent, especially the fish and chips which I had. Highly recommend a visit!
Denise . 2024-08-09
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Nice staff, good food, still a charming pub.
Robert Clark . 2024-08-07
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Very enjoyable birthday celebration for the 7 of us, which started as soon as we walked through the door, lovely, friendly welcome by bar staff, our requested table was waiting for us. Swift, friendly service, food was really lovely, good value too! Thank you for making mum's birthday a memorable and special one, definitely be back very soon! :)
Rachel Forshaw . 2024-08-06
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Great service from Hannah and very pleasant place to eat
Ian Doyle . 2024-08-06
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The bar staff who served us was really friendly and amenable. The serving staff were great and brought our food out quickly. My family and I all enjoyed the food and had a great time - the atmosphere was very welcoming. We will absolutely be coming back again in the future
David K . 2024-08-05
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Had a lovely meal over the weekend with the family. Sat in the bar area as we had the dog with us but that was no problem as there was a doggie menu too! There were lots of other dogs there and they were no bother at all. It was a busy evening but all the staffed coped brilliantly. The two young girls, Hannah and Chloe were especially good when they brought our food out and cleaned up afterwards. So polite and well mannered.
Mark Prince . 2024-08-04
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We love this little pub, come atleast twice a week. Food & staff all amazing! Ps Hannah is lovely!
Abbie Hannan . 2024-08-04
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Excellent service from all the staff from behind the bar to waiting on....booked for 4 people but ended up being 5 of us...we where accommodated even though it was busy. Lovely food and top notch service. Thanks.
Neil Williams . 2024-08-04
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The food was hot and well presented, service from being seated to eating and drinking was fast, Jack our f+b person was polite, he ensured we were happy at every stage of our meal and most important of all he smiled, we came out to eat and relax for a couple of hours and we did. Many thanks Jack and Bootle Arms team. Steve Owens and family.
Steve Owens . 2024-08-02
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Just been there for anniversary meal with my wife, kids and mum inlaw. Lovely service from staff as always. Food always spot on amd beautiful outside area.
John Britton . 2024-08-01
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Great experience at the Bootle arms. Great food, lovely atmosphere, nice outside space. We were really looked after by Paul wonderful service.
Jan Rule . 2024-07-30
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It was such a lovely experience at the Bootle Arms, the pub is comfortable, clean and tidy. There are lovely facilities for the kids and they had an awesome school's out party which both of my girls loved! Thank you so much for another lovely visit!
Sophie Percival . 2024-07-29
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Food is always good, not ever had a bad meal at the BootleArms. Service always exemplary, especially from Lucy, Kain and Hannah. Would recommend the Bootle Arms to anyone/everyone.
Julie Pallett . 2024-07-28
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Visited Saturday afternoon after a recommendation from a friend, we used to come years ago. Such a lovely pub, had a lovely couple of drinks in the beer garden and my daughter loved the little play area. As it started raining a very attentive member of staff, Paul, quickly found us a seat inside. The food was brilliant and will definitely be coming back!
Ben Dolan . 2024-07-27
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Spacious, good price and quality for food and drinks
Anthony Newman . 2024-07-27
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Fantastic evening again. We were served by Lucy, who was excellent as usual!
Sarah Law . 2024-07-26
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Food was great and service was quite quick thanks chloe for your service will visit again.
Ted Manner . 2024-07-24
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We ate at the Bootle Arms on Sunday 21st July, we had tables 21,22 and 23, we were served by Eva and Hannah, exceptional service and very polite and friendly excellent all round.
stephen hoy . 2024-07-21
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Hilary was absolutely a gem very welcomeing always has a smile nothing is ever to much and knows her costumers very well what a real gem to the bootle arms team the bootle arms is always a place were we come weather its for birthday celebrations or just a nice meal it’s an amazing place very frendley and always feel welcome there 🥰 food is great to a very high standard best place ever for me and my family xxxx
leanne obrien . 2024-07-21
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Lovely meal here today, would recommend, our server was Lucy who was very professional and polite, nothing is too much trouble for her 🙂
lee mcilroy . 2024-07-20
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314 Opinions
Overall good. Due to the nature of the modern building, it is a little dark inside.