Booths in Harrogate

If you like M&S, then you'll find Booths to your liking. Excellent choice and the staff very polite and helpful. Cheese scones have gone up 25p a pack. (Really?)

Very impressed. Recently moved back to Yorkshire from 40 years in the South and loved this store. Lovely, Meat, Fish and Cheese counters, just as I remember as a small person. Very friendly staff, kind with patience. Great selection of produce, including the eco friendly products I usually buy on line. Excellent store, produce and staff.

Generally I love Booths supermarket, but not this one! Outside the parking spaces are small and difficult to use and you have to pay with cash and reclaim. Inside the store feels old and cramped. On the Saturday afternoon I was there, just 2 tills on and queues down the aisles. No self checkouts. I chose to shop elsewhere.

The wait for food in the cafe was very long and the service at the till equally slow. Also very high priced.

Love Booths and other supermarkets should take note.. always clean, friendly staff and well stocked. Lots of offers and great layout.

Fabulous shop. Great products and helpful staff

expensive but if you looking for something different there's some good quality products

Love this store but moved away now so don't think I be going back now

Always out of bread and quite pricey when they do have it. Otherwise pretty well stocked up.

Nice supermarket, has some interesting/not the usual products . It's worth a browse

Wonderful range of foodstuffs, and a first-rate staff who are always helpful, kind, and very welcoming; especially on the fish, meat, deli & cheese counters where there IS service. A big supermarket but small in walking distance round inside, yet with space so you never feel crowded.

I am not a great one for retail shops but this is very bright, clean and tidy. Better than a Waitrose and great selection of items though breads not as good as could be, but then I would probably say the same for all UK supermarkets, we just don't make bread very well in the UK.

Called at the cafe for snack. My husband & I thought we'd share a toasted ham & cheese toasties. It was thick bread over cooked ham and not alot of cheese. Bread was so tough couldn't cut it. All for £6.30 before cups of teas. Prices have all gone up (scones £3.00!!!) Very disappointed.

We visit this supermarket whenever we are in Ripon. Booths is quite different to any other supermarket we have been in. A lot of the produce is local and they seem to support British suppliers which we like. The Scottish Pate is the best we have ever tasted.

Hi, i loved this place, the atmosphere was ecstatic and the cafe had such lovely staff especially isabelle, who served me she was extremely friendly and helpful which made me feel as if i was at home, the coffee and food was delicious and the service was extremely quick, I’ll definitely be coming here again in the near future.

Went for a take out coffee handed my Booths card over was served quickly and efficiently and was service with a smile.

Expensive not value for money, pleasant enough experience

Great supermarket on a grand scale with good choices of local produce. Also, great coffee and sandwiches in the cafe. It is very airy in the cafe on the first floor due to its elevated ceiling space. It can also get noisy for the same reason.

Large spacious supermarket, reasonable prices, good layout and very clean. Good choice of fresh meat and fish.

I went to the cafe in store on Saturday afternoon (20/07) so can only comment about that. Not somewhere I will go again. The staff were more interested in hanging around out the back chatting about personal things than serving customers or cleaning off the half dozen tables covered in the detritus of previous customers. When they eventually decided they would come out to serve, not even a suggestion of apology for keeping anyone waiting. There were only three other tables occupied in quite a large room, so perhaps other customers have discovered this lax attitude and stopped bothering to come.

Excellent like all Booths supermarkets

Great variety good staff and well maintained

Lots of different businesses in one place

Very quiet in the middle of the day. Great selection of top quality foods. Easy parking ( they will refund the parking charge). A regular stop for us when visiting Ripon.

Nice shop sells unusual products. But have no self service check outs.

Well organised and very nice Cafe.

Booths, is situated just along a snicket ( alley ) from the the town square or just a few mins walk down the street to you right,. You will find plenty on offer to purchase however there is a great selection of local foods and produce on offer, but if you want quality then you will need to pay that little extra. I was served by a gentleman whom greeted me cordialy with good afternoon Sir, nice to see you, upon buying my goods I left with please enjoy your day,. I can honestly say that I have never been greeted with such a respectful manner ( but what do expect coming from North East UK) I can truly say I am eternally thankful for Booths being the 1st company to get of self service scans and replace them with beautiful people who have completed finishing school ( great choice Booths) The establishment was extremely spotless with no fault in sight, I just with some of our stores were on same par as Booths. To The Owners/Management Thank you, you made me feel so welcomed that I plan to visit again soon, kindest regards x

A quality store and cafe providing an excellent shopping experience.

Girl on the counter very nice and welcomming,i ordered tea with a teacake with butter on the side.After a considerable wait my order appeared with butter dripping from the hot teacake,as there was a long quoe and noone about to complain i just left it in disgust

Really nice looking supermarket. Enough parking but you do have to pay. It’s only 70p for an hour but still find it odd for a supermarket car park. Has newsagent bit, fresh fish and hot food counter. Has all the usual supermarket stuff but also a few slightly different things. Is good quality but not sure it’s worth the price. I think a £50 shop could be done for £30 in Aldi or similar. Has a nice cafe as well.

We have been faithful Booths customers for years and years but a visit to the Cafe today has left us hugely disappointed. The cafe menu has changed and the prices have increased massively. We have always felt Booths represented excellent value for good quality food but now it is no different to many other cafes so has lost its USP in our opinion. Very sad.

High quality goods, great atmosphere

Full of entitled people who think they are better than everyone else.. Overpriced items you can find in other shops much cheaper. The man collecting the trollies asked us to "move our arses" when we had stopped to adjust our baby carrier.. Not really the sign of great service.. We would not go there again.

Very very poor management! They (management) need robust training on numerous topics, including keeping abreast of food supply chains in the 21st century, post lockdown especially - (fruit and vegetable shelves are often empty. Their kale has dead flies inside)!!! AND issues around diversity and effectively dealing with customer concerns! Will NOT be going there again - no matter what!

Always a lovely store, whichever one you visit. Good choice of bottle beer.

Overal good shopping experience

Decent offers and very friendly staff.

Nice supermarket and cafe! Has InstaVolt ev charging x4

Very upmarket food store n it was immaculate. The toilets were really clean n for the quality of product it was reasonably priced.

Pricey but superb quality. I highly recommend you check out the deli & butcher counters for a great selection of high quality fresh goods. Lots of variety throughout the shop & staff are very friendly. There isn’t a Booths locally unfortunately, but I will definitely be visiting again when I see one on my travels.

Wife and I did our usual visit to the café when in Ripon. The toasted teacakes were the best around! Queue was long and arduous as usual. Never enough staff. Although we told the over enthusiastic 'meet and greet' lady who we'd never seen before that we were only wanting our usual coffee and tea cake, she proceeded to point out all the new 'wonderful meals' available and then dropped it on us that teacakes were not available after 11.30am as it was classed as breakfast food and they were trying to stop breakfast food then and have a lunch menu only! Don't know who thought that little gem up but it's just lost them 2 customers. We now go to Costa where the coffees are bigger and the toasted teacakes just as nice whatever the time of day.

Very good grocery experience and service second to none. Could management change their policy on refunding car park costs now that the charges have changed and your stated policy is that you refund those charges. Yesterday I paid £1.20 to park but only reimbursed £1.

The car park is a shambles ,with direction arrows being ignored along with the pedestrian crossing to the store . This is not a Booths own park but a Council run one. Tales of damage done to parked vehicles did little to inspire any confidence in returning to a dent free car . Stores is a,decent one but I for one will not return here

First time going to Booths. I am very impressed with service, customer service, and a great selection of items

Great place, loved the freshly squeezed orange juice machine 👍

Went to Booths later than usual. Around 5.25pm great selection of good.

Billed as the 'Waitrose of the North', it's good, but I think it's not quite up to Waitrose standard in all aspects. It was a nice change from Waitrose and M&S, though.

This is a supermarket café offering delicious freshly cooked food. On my trip I had a moist fresh piece of Victoria Sponge and a very nice flat white. There are a wide range of sandwiches, soup and more substantial meals. The cafe is clean and service friendly.

Called first thing this Monday morning and received fantastic service from Neil at the breakfast counter. Good cappuccino and Cumberland sausage sandwich.

Great shop selling large range of quality food and drink at decent prices

Quality supermarket in the beautiful city of Ripon.

Enjoyed coffee and cake with friends in the café.

Had coffee in the café. Very slow service. 3 in front of me and it took nearly 15 minutes to get 2 coffees!! 2 staff behind the counter, 1 to serve food and 1 to serve coffee. Fair enough but the girl on coffee was just standing there waiting until the food was served. I think she could have been taking orders for hot drinks and making them, or is that just me being a bit impatient?

Clean and good quality. Large car park and open late,

The quality of products, selection and detail, always good.

Always a lovely breakfast but the waiting time seems to be getting longer.

Its a supermarket where you get your cash back when you park there and shop.

Excellent, quality shop worth paying the extra.

OK supermarket a little expensive

Excellent local products and the first place I have been to in a while that doesn't offer self service check-out. They are proud to have great staff to give the personal touch.

A very good selection of sandwiches and drinks. The cake selection which was gluten free was moist and great tasting. Service was a little slow but think they were training staff, so understandable. Overall very good.

Such a lovely experience, you feel relaxed with a bit of nostalgia. Beautiful selection of food and staff are attentive.

Clean, nice and relaxed atmosphere 👍🏻

Nice booths, large parking lot, good selection, nice people.

Beautiful, clean up market supermarket

Love this store, lovely cafe, cheap parking

Well pretty damn good selections

No bread sauce to be found here!

Tasty food but took over an hour to get it because they were short staffed.

Booths always have quality goods and from different suppliers you see in other supermarkets. We look forward to going to Ilkley, Settle or Ripon.

Lovely friendly staff who aim at all times to please. Excellent products

Positive: Shop, staff and quality of food is awesome. Negative: coffee shop, very very slow service not much choice.

I wish all supermarkets were as pleasurable to visit.

This is a quality shopping experience from start to finish. Can also recommend staying for tea and cake upstairs.

I think poor customer traffic has led to poor product availability.

Great breakfast and really nice coffee. Good prices too.

Appreciate that the costing of things here can be higher than other grocery stores but when my purse can stretch to visit the range and quality really is worth it where it's very important to have good flavor, quality and anything fresh to still be ok a few days after you've bought it, until some stores I wont mention. Super range of Xmas gifts and treats all placed in easy to browse manner without empty boxes cluttering shelves and trolleys blocking isles. I love that there is lots of local produce that's celebrated. The staff there are really exceptional, not rushing, taking the time to talk during the process but not so they hold others up who may be in a rush and being, simply sincerely pleasant where there is too much fake friendliness and emotionless emoji's in the world. This shop really has a great team working for them. Well done.

Shop needs no more praise it is excellent. The coffee shop is also well worth a visit. We had our breakfast there yesterday and the service was one of the best we have enjoyed in a long time, the coffeevwas good and the cooked breakfast excellent

Excellent range and quality. Not cheap, but good value. Courteous and helpful staff. Some goods have short sell-by dates.

Smaller selection than mainstream supermarkets but has some different stock. I visit occasionally to see if they have anything I fancy, mainly beer or something I forgot to buy in my main shop elsewhere. Worth a visit. Convenient cheap parking for shopping in Ripon.

"Waitrose of the North" sold us, but no self checkouts was a bonus. It was a very pleasant shopping experience for those of us who have moved north from the home counties, we do miss Waitrose. Unfortunately, the North East is blighted by Aldis and Lidls like acne on a teenager. Booths is generally a North West based shop and ripon is the cloest to us, but this was the best part of an hour journey one way, which means this unfortunately won't be our weekly shopping destination. But it was nice to feel a bit civilised for a while... I did knock one star off, and believe me I know the irony, for the attitude of the "lads" covering the checkouts during our visit. Which is a shame as it was an otherwise perfect experience.

What a fantastic shop there staff are so customer oriented nothing is too much trouble wonderful fresh food too I love going food shopping now, used to go to Aldi in Ripon but there staff are so rude and very unhelpful it's just not worth the small saving . Thank you Booths for restoring my faith in food shopping. All praise to your great staff

Love to pop into Booths for Morcambe Bay brown shrimps.

Worthy of its high reputation. If I had one in my area it would be my number one option to go to each week.

Their policy of removing self serve tills is unfounded and customer unfriendly. I went today and only two manned tills were open with the kiosk in addition. Long queues were evident with people getting food for lunch from the excellent deli but stood in a queue whilst it went cold. I only had one item to buy, but after today's experience I will buy from other stores in the city.

Been into the store on multiple occasions now and you have to thoroughly check the dates on items, each time I go in items are out of date, as an example this evening latte coffee had an expiry of October 23, nearly a month past its date, previous times, milk, cakes, wafer cones etc, all past best before by date, staff don't seem to care when notified. I take it they don't do stock checks at this store????

I like booths. More expensive then usual supermarkets but it's better quality stuff

Love this supermarket. Only wish we had them in the South

Awful experience 1 member of staff pushed my nan down the stairs and onto a trolley of Bread and it went stale🤬🤬😤😤😤!!!!! RIGHT THIS IS ENOUGH THIS IS A FOLLOW UP FROM MY TRAUMATIC EXPERINCE FEW WEEKS AGO. THE BAGS ARE NOW 50 FLIPPING P 🤬🤬🤬🤬🤬🤬😤😤😤😤😤😤 I HAVE HAD ENOUGH IM NOW OFF TO GET MCDONALDS A PROPER FRANCISE 👊🏻👊🏻👊🏻👊🏻🥩

A great l smallish supermarket, with a car park. Free before 8am, after you pay at the meter and get your money back in store. A good selection of products, in a well laid out store. Booths are an expensive supermarket compared to others but it is a different shopping experience. Cafe upstairs and toilets also.

The best selection of top quality food and drink with impeccable service. You can't go wrong.

Good selection of beers! Well laid out.

Always love visiting Booths especially the Ripon store and the beer isle. Great for spoiling yourself.

Awfully dark shop. Depressing. Very small selection of things to shove in the oven too; surely this is a must for a Booths in an affluent area with lots of tourism.

Stopped here for the electric car charging points and found a really good supermarket with a restaurant and toilets upstairs, but they do have a lift. 👍😃

Booths remains a go to shop for quality and products you cannot find in the more numerous supermarkets. Ample paid parking which you can claim back when you shop in the store

I had never been in booth's before, the ripon shop was a very well kept shop with a lot of different things to choose from,the staff were very nice and friendly

I visited Booths cafe with a friend yesterday. Knowing how professional and friendly the supermarket is, I was expecting similar service. There were 3 members of staff on duty. Not one of them smiled or said thank you. After waiting for some time for our soup, I asked if it was coming. It had been forgotten about. There was no apology, just a disgruntled look and told it would be another 8 minutes as they would have to microwave it, or a refund. We waited and ate our sandwiches which were very poor, my friend had to leave most of hers. The soup was eventually brought and just put on the table with nothing said. Needless to say we will never be returning!

Called into the store as a visitor from Durham. I spoke to butcher, baker and trolly guy and had to compliment them on their positive attitude- so friendly and polite.

After several very pleasant visits to Booths in Carnforth during a holiday in the area, we decided to visit Booths in Ripon. Our reason for the visit was the excellent all day breakfast and overall service at Carnforth. We expected the same at Ripon but were sadly disappointed. First of all cutlery was dirty and my husband had to ask for a clean knife. Secondly no serviettes were available and again we needed to ask for some. We sat down to wait for our meals. Husband and son had the all day breakfasts and I had the smaller breakfast. I noticed immediately that the sausages were not browned and didn't look very appetising. The tea came together with tiny pots of milk (at Carnforth we had milk left over) we had to try to 'stretch' it to make it sufficient for a top up. Most disappointing of all though was my toast. Husband and son had white toast and even that was very lightly done. However, my brown toast had barely seen any heat and was stone cold resembling raw bread. The tiny pat of butter was only sufficient for one half of the round of 'toast'. I love my toast and this ruined the breakfast for me. Sorry to leave a bad review but unless made aware this service will continue and (like us) people will not return to eat in the restaurant. Tables left uncleared was another thing we noticed and peole having to sit at uncleared tables. The staff were pleasant enough so can't fault them. During these times of viruses and being extra diligent with hygene to see staff actually wiping down tables and keeping everything clean is reassuring. This just was not happening in the restaurant at Ripon.