Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 688 in 736 in Oxford
Nº 123 of 125 Other cuisines in Oxford
Opinions
Entré a navegar por el menú. Estoy muy embarazada y sufro de una alergia y no pude evitar escuchar a las dos trabajadoras hablar sobre cómo accidentalmente habían lidiado con un alérgeno mal con una clienta que puede sufrir con anafilaxia. Debido a la audición excesiva esto se decide dejar para la seguridad de mí y mi bebé y no quería hacer un trato al respecto, solo sabía que comer allí podría no haber sido una buena idea para mí. Al salir la trabajadora gritó ‘gracias de todos modos supongo’ y su amiga se le unió riendo. Esto es inapropiado y no espero que me griten y se rían de mí como una mujer embarazada de 9 meses que simplemente decidió que podría no ser seguro para mí beber uno de sus batidos. Absolutamente horrorizado por este comportamiento. Esto sucedió a las 3. 20 el 20 de marzo en la sucursal de Oxford Westgate. Su personal no solo necesita capacitación en alérgenos, sino que también necesita algo de capacitación en servicio al cliente, ya que no espero que me griten y menosprecien. La tienda Oxford necesita reevaluar a su equipo.
SandyStar . 2025-03-20
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1792 Opinions
The location was perfect, beautiful outdoor area (although some maintenance needed) I would give it 5 stars for location. The service and food do let it down though with is a shame. Service to order was slow, even before it got busy, and the service when eventually served was minimal. Food, again slow to come, but wasn’t all just microwaved so that was a small bonus. But for pub food it was slow and slightly overpriced. I would go again for the outdoor location.
935 Opinions
My dessert was so delicious, staff are super friendly and quick service. Presentation matters look at that plate, looks delicious 😋highly recommended
1454 Opinions
Nice little pub opposite a lot of busy attractions. I really enjoyed the interior but the tables outside would be perfect in better weather to watch people pass by. Service was friendly and laid back. Beer was in good condition.
420 Opinions
I normally love cafe nero they do amazing vegetable sausage rolls and tasty drinks. However today I ordered a fruit booster strawberry and peach and I have quite often so I noticed it tasted off like it's gone bad which is fine mistakes happen and I made them aware of it but all they said was oh sorry and that's it no let me make you a new one or would you like a refund when I asked if they could make me a new as this one tastes off they said they can't. I understand if I asked for a different drink which would make it look like I didn't like the one I have but it generally tastes off like really sour when normally it's quite refreshing/sweet. So I'm a little bit disappointed this time round.
2925 Opinions
Super vibe with typical British style, nice decor and very friendly staff! I recommend it for it's space, atmosphere and you feel home! Burgers and ciders are the best!🇬🇧