Based on 502 opinions finded in 3 websites
Based on 502 opinions finded in 3 websites
Nº 283 in 573 in Chelmsford
Nº 14 of 25 Indian in Chelmsford
Opinions
What a quality.... So delicious the authentic taste of sweets, piajoo, Jilapee..... We took 4 kg for my place Devon. We will come again to have meal at Banoful. A. Sohel
Abu S . 2024-01-06
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Item missing from order. When called - not a lot of concern from the colleaugue. Feebly said about sending the item about but already seemed decided on offering a refund instead. Refund has not been received.
Shannon . 2020-02-17
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I order a meal from this take away. Had some little dumpy fella call my a lier when I told him he had tried to over charge me. To add insult to injury half the dishes weren't there and food tasted all the same.
. 2019-10-24
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I have been here a couple of times since the place changed hands and the food here has really improved a great deal. The food tastes home cooked to order and by a chef who cares about what they are doing. The man serving the customers is a really nice friendly chap and is really accommodating if they are having a buay period. I hope you find this review helpful and that you give this place a try. They deserve your business and you will not be disappointed.
Inbruges38 . 2019-09-12
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my meal was smashing . never oily. great tasting. Clean and tidy. i always have great meals and nothing better when served with a friendly face.
jhjr . 2019-08-12
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I've been using Bonoful as my go-to Indian Take away for years now. Through 3 moves infact. They're always reliable to be good, but sometimes they reach superb status. My husband and I ordered a delivery for valentines day. They said it would take about an hour (which was a little more than usual, but expected on certain celebratory days)
. 2019-02-17
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Do not know if bonoful has a new chef but bitterly disappointed with my takeaway tonight. Waited a while but not a problem as we usually enjoy a lovely meal. I had a chicken korma usually has lots of chicken but not this one. Sauce was suspect, very watery and thin. Other dishes not up to the usual standards. Put me off ordering there again. Shame
susan i . 2019-01-27
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Been using for a number of years and I have never had a bad meal. The consistency is excellent. Food is well cooked, excellent portions and full of flavour. There was a delivery issue with an accident and communication was excellent. Thank you! I would highly recommend as the best Indian Takeaway in Chelmsford.
Tony T . 2018-12-30
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Good Indian delivery food. Tasty and not too oily. Average delivery times. One of the best in chelmsford
catherine411790 . 2018-07-30
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lamb was very tough and the nann bread tasted of flour.
Susan . 2017-10-24
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Chicken was tough as old boots but ate it as it tasted nice, but regretted it soon after as was really poorly with d & v ...has put me off from ordering again.
Angela . 2017-10-14
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I opted to keep deal and dansak. Dansak was forgotten but called up and the boss i think delivered it himself!!!
Konrad . 2017-10-12
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Excellent Indian food at very reasonable prices
Gavin . 2017-09-09
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Good tasty food delivered on time pleasant delivery driver
Yvonne . 2017-09-05
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The best Indian we have ever had. Absolutely scrummy. Can't wait to order agsin
Nikki . 2017-09-05
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Absolutely disgusted by the staff, I had spoken to on the phone because they had forgotten something and then told me I was wrong. Will never be ordering from them again.
Carmel . 2017-09-02
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Lovely food and great service. All came nice and hot too!
Karen . 2017-09-02
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All good friendly guy when collecting .Nice food seemed busy but didn't wait to long Happy with food
eddie11 . 2017-09-01
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didn't get all the stuff we ordered it was exactly on time which was good, my daughter had chicken that was very chewy and was like rubber and I got different things of what I ordered normally order from here and is really good but won't be anymore
Sharon . 2017-08-26
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Food was great, delivered hot great service
Mrs . 2017-08-25
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Only received half portions for a set menu which wasn't stated. When I phoned and complained I was sent another half portion and asked to pay for it! Never again!
Andreas . 2017-08-20
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Collection order - 25 minutes added on after order was complete Order - food missing, onion bajis were rock hard and all food was really cold
Natalie . 2017-08-19
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We order a weekly takeaway so have had plenty to compare. This meal was delivered earlier than expected, piping hot and was delicious. Thank you so much, will be ordering again 😊
Sam . 2017-08-12
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Always excellent. Delicious food and extremely fast delivery!
Mrs . 2017-08-12
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Great food, will be using them again
Heidi . 2017-08-12
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It was pretty average. The rice was dry and the onion bhajis were really really dry and crispy. Chicken was ok could of been a bit more flavour in the sauce. It was average and so I wouldn't rush back.
Dave . 2017-07-29
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Our favourite Indian takeaway. Delivered piping hot always. Delicious and great value.
Warren . 2017-07-28
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Best Indian around here by far ! Great food, lovely thick sauces, always piping hot when delivered. Excellent!!
Paul . 2017-07-27
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The food was without any salt. Chicken tikka masala is an spicy dish while the one given to me was sweet. Colllection time was stated 8:10 pm and when I reached there to pick the food, I have to wait for another 25 minutes. Not going there to order the food.
Abhishek . 2017-07-22
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really quick and lovely food, will being ordering from here again
John . 2017-07-21
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Ordered from here lots of times and it's always good
Lesley . 2017-07-15
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Piping hot, on time and delicious
Warren . 2017-07-14
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Food was hot when it arrived, lovely meal, it was on time, same delivery guy ,very polite
Mrs . 2017-07-14
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Korma was chewy but every other dish was excellent. Will order again
Chris . 2017-07-08
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Eurgh! Curries were both watery and horrible. I ordered mango chutney expecting to get Poppadom free since my order value was high. So I've got a wasted pot of chutney. Won't be ordering with these people again
Emma . 2017-07-07
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Lovely food, piping hot on delivery.
Warren . 2017-07-07
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Second order and delivery for us and the food is fantastic. Thus has now become our regular. Knocks spots off the other local ones.
Warren . 2017-06-30
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one of the best Indians in chelmsford!!
Shannon . 2017-06-25
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Super quick delivery. Ordered as soon as possible, arrived 30 minutes before estimated delivery time.
Gemma . 2017-06-24
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Starting to make this place my regular!
Rod . 2017-06-10
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We started using Bonoful when our closet Indian takeaway went downhill and we would not go anywhere else. The delivery is a real bonus for us as many don't deliver out to our village. The service and food are both fabulous and the discount offered for collection is also great when we have time to collect. The food is always delicious and hot and the welcome is warm whthe that's when we collect or when delivered and the owner always knows and remembers who we are . Have recommend Dec and would continue to do so.
Jo P . 2017-06-03
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Food ok and reasonably priced but had better. However the delivery time really lets this place down. Order placed with delivery time 45 mins later, only to be delayed by 25 mins shortly afterwards and food finally arrived another 40 mins after that. Won't be using again.
ERIKA . 2017-06-02
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Fast delivery and food hot and really tasty. Will use again
Craig . 2017-06-02
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Arrived earlier than expected...good quality food..really enjoyed it
Sue . 2017-05-12
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This is my second order and the food was delicious,, my only criticism was my paratha was not as flaky as the last one but was very tasty,would order again
Mrs . 2017-05-06
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25mins added to order however it turned up early so was fine. Will order again as curry is really good. Improvement needed on lime pickle.
Jason . 2017-05-06
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Curry and as good quality, will order again. Improvement needed on spicy pomadom as was burnt and lime pickle needed more sauce.
Jason . 2017-05-06
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Terrible customer service ! Asked to have the meal for 7.15 and turned up at 6.45 when I wasn't home .... they forgot my popadoms so I phone them to then be told it doesn't include popadoms which is rubbish as I had the menu infront of me Very rude service
gossipgirlyxxx . 2017-04-17
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Average curry. Shame we didn't get any popadoms as most give these for free with your meal.
sarah . 2017-04-12
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Fantastic as always one of the best Indian takeaways in chelmsford
Martina . 2017-04-04
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lovely food beautifully cooked
Martin . 2017-04-04
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I'm a fussy foodie, have ordered Indian from all over chelmsford and this is by far the best taste for value. Would order again 100%
charles . 2017-03-30
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first time I have eaten from yours and the food was fantastic. will use again for sure
David . 2017-03-14
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Not up to the usual standard and very slow delivery.
Michelle . 2017-03-11
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Not up to the usual standard and very slow delivery.
Michelle . 2017-03-10
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first time I have eaten from yours and the food was fantastic. will use again for sure
David . 2017-03-10
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TOOK 2 HOURS TO GET TO MY HOUSE!!!
Josh . 2017-03-09
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TOOK 2 HOURS TO GET TO MY HOUSE!!!
Josh . 2017-03-09
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Set meal includes side and papadum, option is missing for sides, wrote my order in notes but these were not delivered, excuse was that the chef cant read. pretty snakey
carl . 2017-03-05
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Set meal includes side and papadum, option is missing for sides, wrote my order in notes but these were not delivered, excuse was that the chef cant read. pretty snakey
Carl . 2017-03-03
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Ordered mango chutney for the popadoms, never came... Ordered a keema Nan, I got, what seemed like a vegetable pancake... Chicken was dry. Last time I'm ever ordering from here, prob best to steer clear of this place. Not the first time my order is not complete!
Sam . 2017-02-19
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Food came late.Wrong drink.Eyelash in the food and entire night spent throwing up after !!!!! Socking.
Will . 2017-02-19
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Tasty food, although there were tinned carrots in the vegetable dish. Sadly there was some sort of mix up with the delivery and we got the wrong meal. Had to wait for a second delivery. The staff were very abrupt on the phone, to the point of rudeness. The delivery driver did apologise, so perhaps the team back at the restaurant could learn some manners from him.
Mr . 2017-02-16
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I have been using this place for years. Food is always excellent quality, hot and on time. Staff are wonderfully friendly and I would highly recommend. Use this place around once a week.
Tony T . 2017-02-14
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Much quicker than anticipated and the food was good. Will definitely use again!
Tara . 2017-02-04
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much better tonight chicken was spot on and sauces were great as always thanks again
Samantha . 2017-02-04
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Little bit disappointed this time as chicken in both dishes was very chewy tasted like it had been reheated rest of the food was nice
Samantha . 2017-02-02
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Meat thali is great food for great value and always turns up piping hot. Meats always cooked to perfection. Always order form here and purposely nowhere else. Great service.
Jodie . 2017-01-27
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I ordered 2 portions of Bhaji's only one was sent, and I've then spent the rest of the evening running to and from the toilet!!!!! Normally such a nice place, won't be ordering here anymore!
Penelope . 2017-01-26
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Beautiful food, filled us up a treat. The only reason it wasn't full marks on the food is because my naan was a little soggy but otherwise would highly recommend
Jo . 2017-01-01
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Lovely dinner. Generous with the bhajis which went done very well.
Gav . 2016-12-31
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Order hasn't yet arrived. Currently 30 minutes later than revised anticipated delivery time which was 25 minutes later than original estimation. Very disappointed.
Christopher . 2016-12-28
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Was recommended to Bonoful & will definitely order again. Very satisfied.
Victoria . 2016-12-26
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Ordered a takeaway through hungry house, waited over 90 mins and nothing had arrived - spoke to some guy called Sam who didn't have a clue what he was doing. Said there was no order. Was told manager would call me in 5 mins - never did Called hungry house who said the restaurant was lying as they accepted the order and even adjusted the delivery time - still not received a call from manager, did not even get an apology - awful
Yido1983 . 2016-12-20
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Fantastic food, a friendly and polite delivery driver and the restaurant delivered at my chosen time. Very happy!
Charlotte . 2016-12-15
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The food quality was fine, but it was only luke-warm rather than hot, probably because it was so late arriving. Upon ordering at 7:10pm we were told to expect delivery around 7:55. Shortly after this time was amended to 8:20. Frustratingly our food didn't arrive until gone 9pm. We will try again as everyone deserves a second chance, but I hope that the service is faster next time around.
Tom . 2016-12-10
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Talented chefs...always consistently quality tasting food. Wouldn't go anywhere else....cant recommend enough.
sam m . 2016-12-05
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Good food as always , but a long delivery time , orderd at 1845 , then restaurant added 25 min to the delivery time so should have been delivered at 1910 , the food finally arrived at 1935 .
Darren . 2016-12-03
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An hour later than we were told. It was cold. Not all the order was delivered. I would recommend this to my enemies, not my friends.
Mrs . 2016-12-03
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Really disappointed. Have used bonoful several times a year since 2007 and never have they blatantly lied. Original delivery time posted as hour (half hour longer than originally on site). When called at one hour fifteen told be 10 mins. At 1.5 hrs called again and told on Way and be 5-10 minutes then got told they busy and hung up on me. Driver arrived 10 minutes later (one hour and fifty five minutes after placing order) to tell me he was in the restaurant when I called and made sure food was then put in car. So either the delivery driver or the two people I spoke to separately on the phone ages after my order should have been delivered are liars. Rest assured, even though the food is of good quality, a two hour delivery slot is not acceptable and I will not be using Bonoful again. Disgruntled Wheatfield Way now ex customers. But guessing as they so busy they need to lie to customers they be pleased to lose custom.
Theresa . 2016-12-03
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Food was delightful and delivered early.
Gary . 2016-11-28
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Waited an over an hour for a cold meal items Missing totally inedible popadoms soggy and chocked cold when we told the delivery driver ( second tome with the missing items) he said "why don't you stick it in the microwave" never had a problem before but they have just lost a customer.
Lisa . 2016-11-27
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Took a long time between order and delivery. The meal was very liquidy, so the rice ended up sitting in a pool of water. Very disappointing as I have ordered from Bonoful a handful of times and previously they were very good.
Robert . 2016-11-20
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Been using this Indian for years now and never been disappointed yet . Bonoful special is a regular dish of ours and is highly recommended. Great food for reasonable prices. Discount if you collect too.
darrenholiday2016 . 2016-11-16
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Very quick delivery- piping hot!
Rod . 2016-11-12
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We were quite disappointed with this takeaway restaurant for a number of reasons. We pre-ordered two curries plus rice 2 hours before opening and received a confirmation from the restaurant that the order will be delivered for 7pm-7.20pm. Unfortunately the food did not arrive until 8.15pm. We tried ringing the restaurant several times to follow up on the order, with little success. When the order eventually arrived, it was completely wrong - we ordered plain rice and it had vegetable rice. We also ordered a vegetable curry which was a chicken curry... On top of that, the food was cold and we had to microwave it. Overall, highly disappointing and we will not order from this establishment again!
Elle070 . 2016-11-12
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Forgot my Coke but got my money back but lovely food
Louise . 2016-11-07
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I have waited 2 hours with no explanation and when I called the restaurant they were very unhelpful and said it was on its way (without even having asked order details or address) still no food..
Grace . 2016-11-06
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NEVER ORDER FROM HERE..... IT'S BEEN NEARLY 3 HOURS SINCE WE ORDERED AND STILL NO FOOD. WE CALLED THEM CONTINOUSLY TO BE TOLD 15MINUTES... 15MINUTES.... THEN TOLD IT'S OUT FOR DELIVERY... BUT MAYBE COLD. COLD.... ARE YOU KIDDING IT'S BEEN 2 HOURS HOW CAN MY FOOD BE COLD??? 45MINUTES LATER AND STILL NO FOOD! EVERYTIME I CALLED THERE WERE PEOPLE IN THE SHOP ALSO COMPLAINING ABOUT THE SAME THING. AVOID!
Kerry . 2016-11-06
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40 minutes late and still waiting. Avoid.
Tony . 2016-11-06
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The restaurant added 25 minutes to expected delivery time (55 mins) , then delivered it in an hour ... the shop is literally a 5 min WALK away! The food wasn't very warm (temperature not spice!) & the chicken dishes didn't contain much chicken! Usually a much much better experience from Bonoful - please don't let your standards slip!
Tracey . 2016-11-02
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Delivery driver did not give us our bottle of Coke, so we called up, was spoken to very rudely by the restaurant staff and he was trying to refuse us our bottle of Coke! Will not be ordering from here again. Good was cold and not brilliant quality if I'm honest!
Chloe-Rose . 2016-10-29
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Food was stone cold, forgot my rice and asked rather than send another, can we take it off your next order. With poor food quality and terrible customer service like that, there will not be a next order.
Matt . 2016-10-22
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Missing items (onion bhargee) and set menu wouldn't allow for side dish order to be added so had to pay extra
Julie . 2016-10-22
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Lovely food. Nice polite delivery driver.
Sue . 2016-10-19
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Friendly staff. 15% discount if you collect. Never had to wait too long even on holidays. I have been coming here for over 10 years.
invisible2016 . 2016-10-12
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Some of the order was missing, the food was cold to warm, and it was delivered 2 hours after it was ordered.
Kirsty . 2016-10-12
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The food took over an hour to arrive, and wasn't very hot, infact it was only warm, but besides from that, the meal was superb.
Paul . 2016-10-09
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Really lovely food arrived on time by a friendly and polite driver ..food was of good quality, hot and good size portions...would definately recommend
Yvonne . 2016-10-02
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Have Had many Indian takeaways in Chelmsford , tonight I was pleasently surprised, will definitely order again.
Louise . 2016-09-30
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1168 Opinions
We've been using this restaurant for a long time now. Mainly for takeaways, and I have to say we have NEVER been disappointed. This food is out of this world !!! Always fresh, absolutely delicious , packed with flavour just divine. Honestly if you want consistently amazing food this is the place. Hats off to the chef's, this food is worth every penny. Thank you and stay amazing.
181 Opinions
Bag full of oil - food oily and bags / containers covered in oil - worst Indian I’ve ever had
96 Opinions
I was visiting friends in Chelmsford a couple of weeks ago and had a craving for Indian food. After some searching, I decided to order the Tikka Masala from here. From my experience, Tikka Masala is meant to be slightly spicy with a rich, flavorful sauce. However, what I received was incredibly disappointing. The dish was overly sweet—so much so that it tasted like they had dumped in a huge amount of sugar and skipped everything else. It was nothing like an authentic Tikka Masala and, unfortunately, completely inedible. I had to throw it away. Still on the hunt for a good Indian restaurant in Chelmsford, but sadly, this wasn’t it