Based on 53 opinions finded in 1 websites
Based on 53 opinions finded in 1 websites
Opinions
Excellent customer service and portion sizes huge, definitely worth a visit. The pancakes are lovely, coffee was like a soup bowl!! Amazing, well done
Sam . 2024-08-07
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Amazing I loved it l hope I can come her every time I come to Lancaster I had chicken goujons and my mum had eggs benny the chicken is nicer then KFC
Ashley . 2024-06-06
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Very disappointed that your chef doesn’t know how to cook poached eggs!! After sending the first Eggs Benny back as the eggs were just about hard boiled, the replacement arrived which were over cooked just the same as the first one
Sandra B . 2024-06-04
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Great menu choices and a wide range of options. Very prompt and friendly service. The kids loved it. I had katsu chicken curry and the kids had chicken strip meals. Finished off with waffles. Prompt from the kitchen and top notch. Can't fault it. Highly recommended.
Paul A . 2024-05-01
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I went to Bob and Bert’s to sample the new summer Menu. I ordered the Honey chicken loaded fries from the summer menu, it was very tasty. I will definitely order these again
Steph Melling . 2024-05-01
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Called in with the family for breakfast/lunch , not a clean table in the place , about 6 staff standing around, asked for it to be cleaned and was told yeah I’ll do it when I’ve got time , looking around it didn’t look very appealing so we decided to vacate, will not be going back , it’s a shame when your employees are just there to get payed and not put their heart and soul into it
Janet B . 2024-04-12
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Wonderfull staff shout out to jenny and her team. Belfast breakfast and tray bakes / buns . Best breakfast in Lancaster highly recommended .
acornc4 . 2024-02-08
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Disappointing - extremely poor plant based breakfast. £8.95 for two vegan sausages, two slices of cheap white toast, one grilled tomatoe and a small pot of beans. Assumed for the money, a better quality breakfast would be provided. Will not return.
Pourubat . 2023-12-18
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First time visit, and won’t be my last! This is a quality place to have a coffee and a bite to eat. I called in early for breakfast and had the most amazing sausage, egg and bacon muffin. Forget McDonald’s get yaself in here!
FantomKen . 2023-11-29
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By the looks of outside, it looks like a coffee shop. Was pleasantly surprised at the amount of food options here! From pancakes, burgers, hot dogs, breakfasts, cakes to loaded fries! you name it! The staff were all so super friendly, the food was quick and prompt and tasted pretty good too. Great stop for lunch
Elle H . 2023-11-15
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Excellent quality food, reasonable prices and quick service. We ordered 2x Full English, just toast and pancakes with bacon and they were on our table within 10 minutes. This may sound as you would expect but when you go to some of the so called "fast food" restaurants and wait over 20 minutes for your food this is wonderful service.
Dazza_Green . 2023-10-17
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Shocked that oat milk costs an extra 60p on top of an already overpriced takeaway flat white. On top of this, the coffee was really unpleasant. If I hadn't just spent nearly £4 on it I wouldn't have drunk it! (Wish I'd known there was a lovely looking independent cafe round the corner instead.) If you like good coffee, best avoid here!
Emily H . 2023-10-03
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The food has massively gone downhill since it opened, disappointed with our food. No value for money! It needs a good clean too.
berryandshaun . 2023-08-25
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Great place to stop if you are wanting a bite to eat or drink. With a large selection of meals to cater for everybody's requirements and great cake!!!
Steven-Grumpy . 2023-08-11
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Called in for lunch with family, I had poached eggs/ bacon & toast daughter had a pannini granddaughter had hotdog & chips we all enjoyed it .. we even called back after shopping for tea , cakes & frappes again all enjoyable .. the shop inBury is also good & a bit larger than Lancaster worth a visit .
Josephine R . 2023-08-11
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Good coffee but the food was verging on below average. Burnt sausages with the fry up, undercooked bacon with the pancakes, and they used golden syrup in place of maple syrup which is a huge no no. Yes it’s a cost of living crisis but golden syrup is not maple syrup so advertise what you actually use.
Anna D . 2023-08-06
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Brilliant cafe and a beautiful sitting area staff are very welcoming and friendly lots of toilets so no ques and waiting
kieronwritesreviews . 2023-07-21
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Amazing experience! Food and drinks amazing. Service very welcoming. Includes free Wi-Fi but a pain to set up. Toilets very good and clean. Tables include 2 sockets and USBs. Very good, clean and tasty. No cons!
willwritesreviews . 2023-07-21
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Its looking very different from when it first opened. The place was filthy. The floor, the counter, the tables. Everything was sticky and dirty. I waited ages to be served as staff were standing around chatting no queue. The drinks a hot chocolate for almost £4 looked pathetic. The tea had an unpleasant taste like the water hadn’t been boiled. For an Irish company - so poor. Most shocking for me was when I went to the loo, passing the kitchen on the way, the door was open inside was really disgusting. There was boxes and mess all over floor. Boxes of raw sausages opened in the corridor. Very worrying! We will not visit here again. Such a shame as it had a nice reputation and is in a good position in the centre of town. Standards are dangerously low.
restaurantcritic41 . 2023-05-08
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Disgusting behaviour from serving staff . Unfriendly dude blond hair girl bitchey when asked for dressing for dry salad which was not nice and certainly not worth £10 plus kitchen staff using their hands on food not even wearing gloves .will never go again
mbham2016 . 2023-05-03
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My teenage daughter took me there as she said she sometimes goes there with her friends . We had burgers and chips and I could eat the cheap rubbery rubbish I actually quite surprised how someone can get burger and chips wrong ! You live...
Morgan R . 2023-04-30
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It was warm and decorated nicely, however it was way to expensive for what you got! We got 3 slices of cake 1 coffee and 2 milkshakes, which was $24.69 !!! Nice cakes and food though.
rubyf453 . 2023-04-13
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Visited Lancaster Bob and Berts while passing through. Lovely breakfast muffin, eggs benedict and drinks. Excellent service with a smile, buzzy atmosphere, what's not to like. We live in Cumbria so will definitely call in the Kendal and Carlisle cafes when we visit!
A2758KDpauls . 2023-03-25
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Cakes really sweet frosting and over-priced for what it was. Did cater for a vegan and my boy enjoyed his brownie. Smoothie overly sweet too. I have a sweet-tooth too and on the whole all very sickly. Nice coffee and vegan hot chocolate. Flavouring in...
Fearless60597928355 . 2022-11-05
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One would expect when ordering toast and butter it would come with butter and not low low spread,no taste,coffee (flat white) not hot been in here several times usualy good.Sorry won't be coming back.
U7343PXjohna . 2022-10-06
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Nice chilled place to grab a snack. Reason for the write up is Gazza. He WANTS to serve you. An attribute you never see anymore.
andreass628 . 2022-08-27
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I was so surprised to see a Bob&Berts in Lancaster as I associate it with Northern Ireland. Jenny was so friendly and even though they were busy she went out of her way to make sure we were welcome. Coffee and traybaked were fantastic. What...
Tipsy9-11 . 2022-08-03
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Ordered a Buffalo Chicken Salad, which when it came, consisted of salad leaves, peppers, chunks of red onion, buffalo chicken and the greasiest garlic bread I’ve ever had. Apparently they’d run out of cherry tomatoes, sweetcorn, spring onions and cucumber, but the chef failed to...
Tictoc1979 . 2022-07-24
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I ordered the halloumi salad which claimed to consist of grilled halloumi, sweetcorn, cherry tomato, mixed leaf, spring onion and cucumber, also served with hummus. When it arrived I was instantly dissapointed when I saw that the halloumi was cheap breaded fried halloumi, the salad...
mattsW5596YF . 2022-07-03
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Lovely place. Good breakfast options including vegan. Lovely staff. Really good coffee. Free jam for your toast too! Bonus!! Nicely situated in town. Will be coming back.
Baggins S . 2022-06-28
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It is always hard to try and find a good coffee house/place to get some good quality food. However after having breakfast here I can honestly say this is one of the best places to get some great tasting food and a great atmosphere whilst...
bencX4081KK . 2022-06-21
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It was the first time I had visited Bert and bobs with my family it was good service and the service was really good ,staff were very friendly and polite ,I had the dirty dog with mustard fried onions , mustard and mayonnaise on top...
Thrifte1 . 2022-06-05
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Take my kids in here now and then. Never felt the need to review as it was reasonable value. However they had belting chip shop chips. The chips have changed and so will I.
lezzandy . 2022-06-01
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Go here quite often, not left a review before, really is a good place. The food is all fresh and the staff are lovely. Nice seating and atmosphere.
Illcoffee . 2022-05-17
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We have been to Bob & Berts a few times, and have always found the food to be excellent. A limited range of gluten free options are available, however the food is safely prepared and is delicious. I believe the gluten free meals are marked...
BetEatsGF . 2022-02-06
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130 Opinions
ABSOLUTELY TERRIBLE FROM START TO FINISH. BOOKED A TABLE, ONLY TO GET THERE TO FIND THEY HAD SAT ANOTHER PARTY THERE. THEN LANDLADY SAT OUR PARTY OF 9 AT A BADLY LIT,COLD UNINVITING TABLE. SHE EVEN COMMENTED HERSELF HOW BAD IT WAS! NO APOLOGY, NOTHING! THEN NEARLY TWO HOURS FOR A LUKE WARM MEAL ONE OF WHICH MY HUSBAND FETCHED FROM THE KITCHEN HIMSELF AFTER THE FORTH TIME OF ASKING.MOST OF THE MEALS WERE INEDIBLE. ALMOST AS MUCH FOOD WENT BACK AS WAS EATEN ANY DON’T GET ME STARTED ON THE SERVICE WHICH WAS NON EXISTENT. WHAT TURNED OUT TO BE THE LANDLORD ENDED UP SERVING OUR PARTYS MEALS IN WHAT CAN ONLY BE DESCRIBED AS WORKMAN STAINED CLOTHING! WON’T BE RETURNING AND WOULD NOT RECOMMEND EVEN FOR A DRINK!
99 Opinions
I can here with my 3 year old granddaughter. Ordered her a kids meal, 4 vegan nuggets, about 10 chips and a small amount of beans...£6.00.!! Disgusting.!! Then I had to order a drink which didn't come with meal, a small carton of apple juice, and extra £2.00.!! 8 pound in total, and the elderly lady behind the counter, very rude.!!! Park is beautiful cafe is work than a motorway service station.!! Never again.!! By the way the plate in the picture is tea saucer size.!!
2 Opinions
This family run cafe is a short walk from the promenade gates of Happy Mount Park. There is spacious seating inside and out and a chargeable soft play area adjoining. My wife ordered two mochas from the counter and the young lady looked rather puzzled about how to make them. We eventually got the two drinks, which were the worst and most insipid specimens ever and which bore no resemblance whatsoever to what a mocha should be. It was so bad that we decided to leave them after a couple of sips. We put this down to a lack of proper staff training.
179 Opinions
Enjoyed my meal. Relatives dine here weekly and highly recommend. Apparently phone orders and collection are the best option for top quality without waiting