McDonald's in Lancaster

Too expensive, food was rubbish and what a shock, the coffee machine wasn't working.

half food wasn't there and it was cold xz

food ordered at 16.11pm, initially told would be with us between 16.45/17.15, turned up at 5.45pm freezing cold! I'm sorry, but given I use just eat on at least 4 occasions per week due to my 22 year old highly autistic son having an obsession with McDonalds, and of whom I can't leave alone to drive there in person, I'm becoming more than frustrated with the shocking service of recent, and am still awaiting a refund 3 weeks after missing items, which is theft on your part!!!!!

The delivery driver only came with a drink

It’s smells bad it’s not fresh ( veggie dippers)

Literally none of the things I ordered weren’t there, got a different order with only 2 items

food was cold , missing fries and coke was flat must of been sat on the side at the restaurant for at least half hour

Food was cold but they delivered on time

Once again received half of my order how hard is it to get a order correct and warm

Cold nuggets cold fries, drink was spilt everywhere and didn’t provide dips even though they were on the order.

Got chips and it come with 2 chips in it

2 hours for a happy meal.... 2 whole hours

Honestly McDonald’s Morecambe need to get their act together they never get it right and the food was so cold!! It’s not hard to get a simple order right sorry yourselves out

never ever send the correct items food and drink missing never send sauces when you call them they say it's not their fault or just apologise its a joke! food is always cold too

Awful, do not order from here. Why are they allowed to get away with missing so many items off orders and delivering cold food???

Waited in the drive through ages, then told no milk shake or coffee,tea. Staff wasn't exactly happy and helpful.

Didn't get the sauces that was supposed to come with the order. But disappointed

Time for delivery changed x3. Food was cold when it arrived. Chips missing from a meal option. dips missing and part of the whole order missing. Really disappointed with the app and the service from this McDonalds store... Don't bother using!!

Cold, the chips were half empty

lovely and quick and the food arrived warm.

only drinks were delivered no food!

Was absolute wrong food well fuming won’t even refund it

Every single time we order there are items missing

2/12/24 Still worse had no coffee machine for 2 weeks what a franchise this is Slowest drive thru Food cold Lancaster is far better

It was stone cold and very late. Not happy won’t be going there again.

food was all cold drinks were spilled everything was wet

my drinks haven’t come missing chips

forgot our food and only delivered the drinka

I am missing a drink and all sauces. the food is cold and no straws

No food came just a drink I’ve reported this

all good items coood have been a lot more warmer

Driver didn’t even have our food and dropped both drinks on doorstep

delivery took 45mins and my order was naff, bacon missing from chicken and bacon burger, gherkin missing in hamburger, no sauces, no straw, everything freezing cold. Just all round naff

Delivery guy was great the employees of McDonald’s horrendous

Everything actually came unlike usual an it was hot at tasty

Wrong food. Someone else’s order and when I rang the only option to get this sorted is drive to restaurant . Also the order I did receive that was someone else’s was cold and looked like it had been kicked around the carpark before being delivered . Shocking

not only is the food cold and nasty, they forgot parts of my order, including basics like straws for our drinks. actually done ordering from Maccies now.

Absolutely shocking. Half my order is missing. All the food is cold. Not happy for a £40 order.

one day... just one day they might remember to put the sauce i selected into the paper bag before bringing it. absolutely lazy set of workers at the worst McDonald's in the world

Always forget the sauce other than that usually great

I need a refund you have forgotten my brownie and pineapple again!!!!!!!!!

we had items missing and no straws for drinks and no sauces even though Paid 70p extra for a garlic mayo

Shocking the service was horrendous never agian

ordered around 3pm for 4.45pm delivery just got here at 5,15 half the order missing

my order number was 0006 and I got completely to the wrong order. I needa refund in my bank ASAP.

the food arrived cold and late

missing sauces as per usual and straws, don't know how I'm expected to drink these drinks, food is cold,

Disappointed came without one burger Cookie And sauces again this isn’t the first time things have been missed off the Order

Before I placed the order it stated 20 mins. After placing the order the estimated time kept getting later and later. It arrived 90 mins after ordering. If it was going to take this long from the start I would not have ordered. Some bits missing when did arrive.

driver was fast at delivering, McDonald's have left out numerous items again. it's always numerous items from each meal

came quickly and was still warm. pleasant driver

Food was absolutely freezing AGAIN!!!

Missing poridge and hash browns, mcmuffins were cold on arrival

I am disappointed . The order only came with fries and coca-cola. Where's my 3McCrispy and 1 BBQ Stack. Never again

The main meal is missing again!!!!!

only sent 1 drink when i ordered 2, chips were cold when it arrived burgers were only just warm ended up binning it all and cooking for the kids instead

well done. food was hot and correct which is a nice change. keep it up

last time coffee freezing cold. this time missed off the coffee completely. ridiculous

pure legend 10/10 got here that quick he could beat Dominic Toretto in a street race

My food come stone cold freezing !!!!!!!!

Cold, items missing, had to drive to get it all replaced, told there was no surprise as there had been complaints all night, ice creams melted told the machine was broken but still sent them out, second order still not right missing dips

Awful food!!!!!!!!! Cold and chewy!!!!!!!!

food was freezing when arrived

cold food warm drink 1/2 full no sauces. binned half

wrong order was delivered completely wrong suff now My child can't have her tea

Two and half hours wait for a McDonald’s that was cold when it arrived. Restaurant stated 20-30 min delivery at order, ridiculous

It rarely happens....you actually get what you ordered, it's warm, well made and nice. 5*

This is the 3rd time in a row we have ordered something and it’s missing items, how hard is it to put the correct amount of items in a bag. Never ordering again total waste of time

I ordered the food at 18.40 and I didn't arrive until 20 40. When I rang the restaurant, they initially said that it had been given to the driver at 19.10. I couldn't even complain on the app because it said that it was still being prepared. I was finally able to complain about it as it came over 1 hour late and freezing cold! Now the kids that were looking forward to this didn't have food and all it is allowing me to get back is account credit. I don't want credit back, I want my money back!

Ordered no onions on the cheesy mcrispy and it came with no onions, no cheese sauce and no cheese slices so just a dry mcCrispy.

No sauces sent also missing cookies, seems to be a common theme at this location

When the food got here it was missing alot of items were missing it was stone cold and they sent a wrong item

Food was freezing waiting for happy meals for the kids and took over an hour n fifteen minutes just to be freezing

Food took over an hr and a half to arrive, food was freezing and ice cream had melted. Was offered a £6 refund on a £30 food order. Shocking

Terrible service, always have to wait in the car park! Don’t bother ordering on any app either, takes over an hour. Use Caton Road!

Useless missed all the hot food of my order don’t bother with these useless incompetent people and just use caton road instead

Missing items rang and told nothing they can do till next time we order this has happened on a few occasions now

No sauces seems to be a ongoing issue

lovely delivery driver, food was hot, order was missing all hashbrowns though but not the drivers fault

mcdonalds always forget food and then refuse refund requests

Piping hot food and quick service

you forgot my pineapple stick for my kid

The food is all stone cold not even eatable

Met the guy at the door he did not have to wait and he was clicking his fingers at me going code code code. Food was cold. Wont use again.

Driver was extremely rude… arrived in a white car and without hesitation immediately sped off without allowing me to check as the bag seemed extremely light.

you forgot my chicken tenders and all the sauces. I would like a refund for them please

When the order arrived the Big Mac meal was missing, not acceptable

food was cold on delivery. Delivery guy stated the coffee machine had broken so no latte's and he informed me that I would have to contact McDonald's Morecambe . spoke with McDonald's who stated that the machine was working and tthe delivery guy was lying. This guy needs sacking, not to be trusted.

Half the order was missing. Didnt even get a refund either by mcdonalds.

Usual lottery from McDonald's where we have a bet on what's going to be missing, or stone cold. I don't like to order from them as they can't even get orders right at the counter but the kids insisted on a Macshit...

The food was stone cold and half the order was missing with green chips in at least half of the chips that even came I want a refund for at least half of my order

Food was very cold, I had to reheat it when it arrived & that should never happen.

Freezing stone cold and wrong order

fries we're cold and missing my chicken nuggets

Really slow, those Uber and Just Eat guys just seem to take over the place. Always have to park up when using drive through. Soda is always flat and coffee not very hot by the time you get your meal. Everything always cold when u get home 5 minutes away

food was cold and as usual with McDonald's items missing and ordered 2 big macs with bacon but no bacon on either. no chili burger either

food was cold and tasted boring, dissapointment every time! theres usually no sauce too 😠

I didn't get a mccrispy I got a mc spicy n I hate spice

no sauces again, despite ordering them. this happens constantly. becoming very disappointed

Missing the main part of the meal! THE BURGER!