Based on 5.789 opinions finded in 3 websites
Based on 5.789 opinions finded in 3 websites
Nº 447 in 546 in Lancaster
Opinions
Fish steak had no fish and the app wouldn’t let me pay so had to pay over the counter. TBH it usually works properly
Steve Driscoll . 2024-11-10
MORE AT Google
If I could do it with no stars then I would I placed an order through user at 9.10pm 5 different drivers were assigned as order wasn't ready 4th and 5th driver spoke to manager and they said there was no order in system but I had confirmation of the order and payment was taken tried contacting restaurant for over half an hour and couldn't even be bothered to answer the phone very bad customer service
kerys barlow . 2024-11-08
MORE AT Google
Absolutely useless they don't get orders right the place is a mess the staff don't have a clue What they are doing half the time and 20 to 25 minutes of a wait half the food had gone cold
BLAZE 69 . 2024-11-08
MORE AT Google
Went on halloween and the scary little fruit flies where like zombies trying to eat the food at the same time you are did not help with Bins not being emptied shocking
Gary Standish . 2024-11-06
MORE AT Google
Following ordering online a medium size food order for delivery. One of the chicken selects had a hair imbedded inside. This put us all off our food. We then called the store on Lancaster Road, Morecambe and the manager insisted on us returning the food. As it was ordered online and I don't drive this was a practical impossibility. The manager was extremely rude and unprofessional. I would highly recommend anyone not to order from this store, as I would hate other customers to be treated in the same manner I was.
Vicki Carter . 2024-11-03
MORE AT Google
I've ordered here 3 times. Each time they have got my order wrong or missed out on half the food I have ordered and by far the slowest McDonald's I have ever eaten at.
Richard Sale . 2024-11-01
MORE AT Google
Just don’t bother eating there. It’s so bad. Its run by kids that don’t care and have zero customer service skills
Charlie Coates . 2024-10-31
MORE AT Google
Bad habbit of sending drive through customers to park and then bring food out. Slow service. It is difficult to park or not block other customers if there are no spaces available. Very small car park to be doing that.
Ryan Lee . 2024-10-29
MORE AT Google
Awful rude staff food always wrong
Jannette Preston . 2024-10-25
MORE AT Google
Staff delivery to table was excellent. Polite, friendly and helpful
rachel alker . 2024-10-24
MORE AT Google
Drive through waited 30 mind and food was cold
pgranthomcare homeimprovments . 2024-10-24
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VERY MUCH IMPROVED KIDS KEPT BUSY WITH HALLOWEEN ACTIVITIES THANK YOU TO STAFF SPOTTING US WHEN WE ENTERED FOOD HOT AND FRESH
Paul Mcgaughey . 2024-10-22
MORE AT Google
Slow slow service. Always the same same. Terrible
Fiona Evans . 2024-10-21
MORE AT Google
Special deals not on boards staff not the friendliest had to wait ages for order because of no fries when i got order it was wrong so had to wait longer then my fries were not the warmest and my nuggets were cold overall disappointed
Paul Ward . 2024-10-21
MORE AT Google
This place should be called McDonald's park & wait, not drive thru!! Ordered on the app, payment went through at the first window. I expect to collect my food at the 2nd window but get told to park up and wait. 20 minutes later they bring food out to my car in the ridiculously small car park. Get home and it was freezing. Every single time you get told to park and wait. That's the last time I entertain that place. Absolutely shocking!!
Louise Mottram . 2024-10-18
MORE AT Google
Great using the app, but the car park is rammed!! Tiny spaces. Take care.
Chris Alder . 2024-10-18
MORE AT Google
All items we ordered had been chucked into the boxes from what I assume was low orbit judging but the look naturally this wouldn't be an issue if the food tasted decent it didn't. The fries were cold and yet the cold drink was warm that's an achievement, the coffee ordered was also the wrong coffee I was at that point just surprised the coffee was actually warm and to top it all off the apple pie I ordered was actually delicious well i assume it was because it wasn't actually included in my order. Overall the only thing lower than the quallity was the effort put into actually making my order, mind you saying that would imply that at some point in the process someone actually tried to give some effort so all I can say is it's just par for the course for this location. Pretty bad
Thomas Abbott . 2024-10-17
MORE AT Google
I’ve just been through the drive through at this location ordered a McRib meal, double quarter pounder with cheese meal and a double cheese burger. What I got was 2 singular McRibs and cheese bites I checked in the bag saw a McRib so didn’t think much about it but got home 20 minutes away not eaten all day and this is what I get the quality of employees is shocking and the speed wasn’t “fast food” waited 30 minutes in the drive through not what you want after coming home from work!
Joshua Hunter . 2024-10-16
MORE AT Google
Can't get one simple order right
A123b A123b . 2024-10-13
MORE AT Google
the fries were cold and the burgers were all over. the wrapper was messed up
Julie . 2024-10-10
MORE AT Just Eat
Order delivery tonight for my kids waited long time for someone deliver my food and stupid little bike thing took so long so far to come on a bike food was freezing and items was missing was a joke never again will I order or visit McDonald's in Morecambe think you should think about how food delivered waste off time waste off money
Becky McHugh . 2024-10-10
MORE AT Google
Went to this place very late in the evening, it was a good visit.
Louise Coates (Loopy Lou) . 2024-10-09
MORE AT Google
not happy as no dips s i asked will not be ordering again
Carla . 2024-10-09
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My drink leaked everywhere and my food was freezing cold
Aleshia . 2024-10-08
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requested wraps no egg. egg on both wraps therefore could not eat and couldn't eat any of the food as smell males me nauseous.
Sarah . 2024-10-08
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Left out kids drinks for happy meals and share box of nuggets
Leanne . 2024-10-08
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Shocking!! Missed half paid for items. Won’t answer the phone. Clearly the lot of them cannot read!! Food was freezing cold and the items that did arrive were wrong
Drew . 2024-10-08
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driver delivered orders previous to mine food arrived cold.
kevin . 2024-10-07
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complete wrong order. not impressed
Natalie . 2024-10-07
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Chips weren't cooked like rubber and cold same with chicken strips
Joanne . 2024-10-07
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It was mint and the good food made my day also the friendly staff were very interested in my conversation which is nice these days.
Chris . 2024-10-07
MORE AT Google
Made a order over £50 and had more than 2 meals missing as well as a drink fully empty terrible service and delivery
Claire . 2024-10-06
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Bit grubby, a fair few flies around,but it's near the port and was busy on a Sunday evening, so what you gonna do? 😁
James Richardson . 2024-10-06
MORE AT Google
over an hour late, missing hot drinks and missing hash browns. driver was unapologetic when handing over the food bag which had liquid spilt all over it so was completely soggy and ripped, yet our drinks were missing?! food stone cold too. was tracking delivery driver and he literally went all over morecambe before coming to heysham. disgraceful service. it's now 10.50 when thw food arrived and ordered at 9.20
Nicola . 2024-10-06
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Lovley man quick service highly recommend very swift and good time management
Luke . 2024-10-06
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Ordered chicken selects, they sent mozzarella sticks in a chicken selects box. Fizzy drinks were flat, no straws provided and sauces missing.
Chloe . 2024-10-06
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Me and my family ordered a McDonald's breakfast last weekend and we wait 3 hours for them to cancel are ordered after we rang multiple times asking when it is going to be delived and they said it would be on the way soon, and they never rang to say our order got cancelled so we waiting to get a refund and they didn't give us one and are now refusing to refund me and are not awnser the phone it's appalling we even went into McDonald's to get the money back but they said they can't give me the money back even thought they found it on the system that our oder didn't get delivered
Leah Parker . 2024-10-05
MORE AT Google
Ordered 2 DOUBLE quarter pounder meals sent ONE SINGLE quarter pounder meal and the fries are stone cold, every single time you order McDonald’s they get your order wrong then tell you to submit a refund request through just eat - I don’t want a refund I wanted my food otherwise I WOULDNT HAVE ORDERED IT
Tori . 2024-10-05
MORE AT Just Eat
food was stone cold by time it arrived
Emma . 2024-10-05
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I did not receive the ordered nuggets dip sauces
Wojciech . 2024-10-04
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wrong order delivered how easy is it to read a list and pack 2 burgers and nugge5s and dips
Craig . 2024-10-04
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the free cheese burger wasn't delivered
Graeme . 2024-10-04
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courier delivered 2 takeaways sent the wrong address by my own fault, so polite and kind!
becc . 2024-10-04
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Order was missing several items
Carl . 2024-10-03
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never turned back up after informing delivery driver the order was damaged and missing items. furious is an understatement!!!
Jeffrey . 2024-10-03
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The food was cold, ordered additional garlic mayo which I payed for, did not arrive
Kallum . 2024-10-03
MORE AT Just Eat
Didn’t receive the chicken sandwich or chips in a McChicken sandwich meal …. How ??
Glen . 2024-10-02
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The milkshakes were completely different from the ones we ordered and the chips were cold and the ice cream was also different from what we ordered
Molly . 2024-10-02
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The food was cold when arrived and chips were chewy
Shell . 2024-10-02
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Took 50minutes from being ordered to delivered, food arrived freezing, no straws or sauces
Lois . 2024-10-02
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Food was cold, driver was rude
Chrissie . 2024-09-30
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Ordered breakfast from Morecambe McDonald’s this morning for me and my partner. Delivery was on time but items missing from order, and items that were delivered were close to being cold. Called the restaurant to notify them thinking they’d send out the missing items like any other restaurant would do. Instead got told to ‘contact Just Eat so they can sort it out for you’. I don’t see how their inability to put the correct items in a bag is Just Eats problem? Left us sharing one meal between us.
Jade . 2024-09-30
MORE AT Just Eat
as usual items of food missing from bag.
george . 2024-09-29
MORE AT Just Eat
Sent the wrong order, tried calling….. user busy….. useless
Garry . 2024-09-29
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not happy some items were missing and food was stone cold
Amy . 2024-09-29
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Absolutely disgraceful , driver knew he had spilt my drink and legged it as soon as I opened the door ,
Matty . 2024-09-29
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Third time i have ordered from here and every time they have not provided the sauces!! This makes my dining experience less than enjoyable.. not acceptable for it to happen so many times
Huxley . 2024-09-29
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Forgot my daughters chips after paying extra for a fruit bag
Luke . 2024-09-28
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missed 40 pound worth of my order
adam . 2024-09-28
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Food was freezing on arrival orders all wrong
kane . 2024-09-28
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was missing all 4 sauce dips i ordered and my mayo chicken was in the bag either
gary . 2024-09-27
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free dips and sauces not delivered as ordered... don't put them on the menu if you have no intention of supplying them
Jan . 2024-09-27
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Triple cheeseburger that turned up a double and no sauce at all on any meal
Brennan . 2024-09-27
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Turned up over an hour late stone cold. Just eat spent an hour saying driver is waiting for food to be prepped (at McDonalds). Rang restaurant they said food been sat there for an hour waiting for drivers. Driver then takes food the wrong house! Comical. Food inedible it’s freezing
Ben . 2024-09-26
MORE AT Just Eat
always forgetting items. do better
Chris . 2024-09-26
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saying its been delivered but our order hasn't been delivered!!!!!
Nicola . 2024-09-26
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I know it’s only McDonald’s but waiting for an hour for it to come freezing cold, when the order was £30. I wouldn’t even give it 1 star.
Jorden . 2024-09-26
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it went to the wrong house and when i asked for it to be left they said no and that they were taking the order back so please can i have a refund.
Benji . 2024-09-26
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I'm absolutely appalled, as ordered food at 10.15am, was being prepared since 10.20 with courier apparently at the restaurant, spoke to the restaurant at 10.45 who told me food been ready so nice 10.26, but no driver to deliver it, despite saying courier at restaurant, and it's just arrived now, absolutely freezing cold!! I wouldn't mind, but I regularly use just eat for my autistic son, who has an obsession with McDonald's, and it's just getting worse with regards to how edible food is!!!!
Rachel . 2024-09-25
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Was fab, didn’t miss anything off also arrived warm. Which is good and i expected possibly cold due to where I live and how they deliver! Although the delivery fee is absolutely ridiculous
Claire . 2024-09-25
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food was rather cold had to air fry all foods
Taslima . 2024-09-25
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food was really good and driver was very helpful
Elizabeth . 2024-09-25
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It's a McDonald's. Just like evey other McDonald's
Maj 007 . 2024-09-25
MORE AT Google
2 chips missing and 1 burgers missing
Lyuben . 2024-09-24
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Food is all freezing I don’t expect to pay for food that’s not even warm!
Leah . 2024-09-24
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cold, and large fries ordered was a small portion in a large box! wft
Ryan . 2024-09-24
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ordered food at 2.55, was preparing by 2.56pm (screenshot of this), driver set off at 3.15, arrived at mine on a push bike at 3.37 despite saying arrived at 3.31, with food bags drenched from rain, and all food was absolutely freezing cold, with the fries being inedible!
Rachel . 2024-09-23
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Delivery was fine but food stone cold and items where missing
Jade . 2024-09-23
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food was cold and delivered wrong drinks!
steve . 2024-09-22
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Yet again 100% score of getting my order wrong mcdonalds morecambe is the worst restaurant i have ever had the dipleasure to use just once get the order right
Matthew . 2024-09-22
MORE AT Just Eat
The whole meal was freezing chips have no flavour half were solid and cold missed off a burger and a sauce, what a joke
Keisha . 2024-09-22
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Absolute joke every time we order things are missing..we got the wrong order and all they can say is go through just eat we have a 2 year old who’s been asking for chicken nuggets so now has no lunch. Sort it out place is a joke staff are a joke
Emily . 2024-09-22
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once again missing the 20 nuggets and sauces. and late.
Natashia . 2024-09-22
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Wow arrived warm, nothing missing and all the sauces, everyone happy here 😀.
John . 2024-09-21
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Food was freezing chips soggy and cold
Ryan . 2024-09-21
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food was nice but they forgot one burger 🍔 3rd time now :(
Charlotte . 2024-09-21
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No sauces with the food even when they was requested
Chloe . 2024-09-21
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Quick and friendly delivery. Fries were cold and soggy. Requested a book with the happy meal and got a toy instead. Philly Cheesesteak burger was good. Expensive for what it was, won't rush back.
Mark . 2024-09-21
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Missing burger from large meal !! Drinks poured over food so couldn’t eat it ! No strawberry milk for kids meal ! Absolute disgrace and won’t be ordering again
Shania . 2024-09-20
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There was no delivery code on my app which meant the currier couldn’t continue on his deliveries and he lost £7. He was devastated and had to come to my door twice to try and rectify the problem. By the time I got to my food it was cold and the order was wrong. I feel so sorry for the currier he should never have to take the fault for the app system not working. WILL NOT USE AGAIN. EXPLOITING CURRIERS.
Erin . 2024-09-20
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missing 4 drinks 1 chips rest were cold never sent the free cheeseburger they never send the dips so really a poor service that I have payed for so I'd advise you to train your staff better if you are going to serve the public cause that was shambolic
Robert . 2024-09-20
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Half the order was missing. Again.
Jamie . 2024-09-20
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Cold food ,no dip ,no mozzarella sticks.
Jason . 2024-09-20
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Asked for no ketchup on breakfast wrap and coffee was spilled all over
Jon . 2024-09-20
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Loads of stuff missing kids happy meal chips x3 missing and kids milshakes x3 missing and what we did get was cold
Gemma . 2024-09-20
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terrible, got the wrong food delivered and missing food aswell
Declan . 2024-09-19
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Tracking didn't work. It went from telling us that the order was being to it being delivered in one step. The food was cold.
Duncan . 2024-09-19
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It took so long the food was soggy and inedible
Ailica . 2024-09-19
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Gave me the drink bag and all of my drinks had been spilt
Phoebe . 2024-09-19
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Disgusting, drinks missing and stone cold!!! Morecambe McDonald’s is getting worse every time, won’t order from here again now!
Amanda . 2024-09-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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53 Opinions
Excellent customer service and portion sizes huge, definitely worth a visit. The pancakes are lovely, coffee was like a soup bowl!! Amazing, well done
130 Opinions
ABSOLUTELY TERRIBLE FROM START TO FINISH. BOOKED A TABLE, ONLY TO GET THERE TO FIND THEY HAD SAT ANOTHER PARTY THERE. THEN LANDLADY SAT OUR PARTY OF 9 AT A BADLY LIT,COLD UNINVITING TABLE. SHE EVEN COMMENTED HERSELF HOW BAD IT WAS! NO APOLOGY, NOTHING! THEN NEARLY TWO HOURS FOR A LUKE WARM MEAL ONE OF WHICH MY HUSBAND FETCHED FROM THE KITCHEN HIMSELF AFTER THE FORTH TIME OF ASKING.MOST OF THE MEALS WERE INEDIBLE. ALMOST AS MUCH FOOD WENT BACK AS WAS EATEN ANY DON’T GET ME STARTED ON THE SERVICE WHICH WAS NON EXISTENT. WHAT TURNED OUT TO BE THE LANDLORD ENDED UP SERVING OUR PARTYS MEALS IN WHAT CAN ONLY BE DESCRIBED AS WORKMAN STAINED CLOTHING! WON’T BE RETURNING AND WOULD NOT RECOMMEND EVEN FOR A DRINK!
2 Opinions
This family run cafe is a short walk from the promenade gates of Happy Mount Park. There is spacious seating inside and out and a chargeable soft play area adjoining. My wife ordered two mochas from the counter and the young lady looked rather puzzled about how to make them. We eventually got the two drinks, which were the worst and most insipid specimens ever and which bore no resemblance whatsoever to what a mocha should be. It was so bad that we decided to leave them after a couple of sips. We put this down to a lack of proper staff training.
99 Opinions
I can here with my 3 year old granddaughter. Ordered her a kids meal, 4 vegan nuggets, about 10 chips and a small amount of beans...£6.00.!! Disgusting.!! Then I had to order a drink which didn't come with meal, a small carton of apple juice, and extra £2.00.!! 8 pound in total, and the elderly lady behind the counter, very rude.!!! Park is beautiful cafe is work than a motorway service station.!! Never again.!! By the way the plate in the picture is tea saucer size.!!
179 Opinions
Enjoyed my meal. Relatives dine here weekly and highly recommend. Apparently phone orders and collection are the best option for top quality without waiting