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3.5

Based on 5.789 opinions finded in 3 websites

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Nº 447 in 546 in Lancaster

CUSTOMERS TALK ABOUT DISHES WITH..nuggetspaycoffeecheesebaconcookedchickenfruit

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Fish steak had no fish and the app wouldn’t let me pay so had to pay over the counter. TBH it usually works properly

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Steve Driscoll . 2024-11-10

MORE AT Google

If I could do it with no stars then I would I placed an order through user at 9.10pm 5 different drivers were assigned as order wasn't ready 4th and 5th driver spoke to manager and they said there was no order in system but I had confirmation of the order and payment was taken tried contacting restaurant for over half an hour and couldn't even be bothered to answer the phone very bad customer service

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kerys barlow . 2024-11-08

MORE AT Google

Absolutely useless they don't get orders right the place is a mess the staff don't have a clue What they are doing half the time and 20 to 25 minutes of a wait half the food had gone cold

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BLAZE 69 . 2024-11-08

MORE AT Google

Went on halloween and the scary little fruit flies where like zombies trying to eat the food at the same time you are did not help with Bins not being emptied shocking

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Gary Standish . 2024-11-06

MORE AT Google

Following ordering online a medium size food order for delivery. One of the chicken selects had a hair imbedded inside. This put us all off our food. We then called the store on Lancaster Road, Morecambe and the manager insisted on us returning the food. As it was ordered online and I don't drive this was a practical impossibility. The manager was extremely rude and unprofessional. I would highly recommend anyone not to order from this store, as I would hate other customers to be treated in the same manner I was.

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Vicki Carter . 2024-11-03

MORE AT Google

I've ordered here 3 times. Each time they have got my order wrong or missed out on half the food I have ordered and by far the slowest McDonald's I have ever eaten at.

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Richard Sale . 2024-11-01

MORE AT Google

Just don’t bother eating there. It’s so bad. Its run by kids that don’t care and have zero customer service skills

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Charlie Coates . 2024-10-31

MORE AT Google

Bad habbit of sending drive through customers to park and then bring food out. Slow service. It is difficult to park or not block other customers if there are no spaces available. Very small car park to be doing that.

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Ryan Lee . 2024-10-29

MORE AT Google

Awful rude staff food always wrong

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Jannette Preston . 2024-10-25

MORE AT Google

Staff delivery to table was excellent. Polite, friendly and helpful

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rachel alker . 2024-10-24

MORE AT Google

Drive through waited 30 mind and food was cold

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pgranthomcare homeimprovments . 2024-10-24

MORE AT Google

VERY MUCH IMPROVED KIDS KEPT BUSY WITH HALLOWEEN ACTIVITIES THANK YOU TO STAFF SPOTTING US WHEN WE ENTERED FOOD HOT AND FRESH

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Paul Mcgaughey . 2024-10-22

MORE AT Google

Slow slow service. Always the same same. Terrible

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Fiona Evans . 2024-10-21

MORE AT Google

Special deals not on boards staff not the friendliest had to wait ages for order because of no fries when i got order it was wrong so had to wait longer then my fries were not the warmest and my nuggets were cold overall disappointed

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Paul Ward . 2024-10-21

MORE AT Google

This place should be called McDonald's park & wait, not drive thru!! Ordered on the app, payment went through at the first window. I expect to collect my food at the 2nd window but get told to park up and wait. 20 minutes later they bring food out to my car in the ridiculously small car park. Get home and it was freezing. Every single time you get told to park and wait. That's the last time I entertain that place. Absolutely shocking!!

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Louise Mottram . 2024-10-18

MORE AT Google

Great using the app, but the car park is rammed!! Tiny spaces. Take care.

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Chris Alder . 2024-10-18

MORE AT Google

All items we ordered had been chucked into the boxes from what I assume was low orbit judging but the look naturally this wouldn't be an issue if the food tasted decent it didn't. The fries were cold and yet the cold drink was warm that's an achievement, the coffee ordered was also the wrong coffee I was at that point just surprised the coffee was actually warm and to top it all off the apple pie I ordered was actually delicious well i assume it was because it wasn't actually included in my order. Overall the only thing lower than the quallity was the effort put into actually making my order, mind you saying that would imply that at some point in the process someone actually tried to give some effort so all I can say is it's just par for the course for this location. Pretty bad

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Thomas Abbott . 2024-10-17

MORE AT Google

I’ve just been through the drive through at this location ordered a McRib meal, double quarter pounder with cheese meal and a double cheese burger. What I got was 2 singular McRibs and cheese bites I checked in the bag saw a McRib so didn’t think much about it but got home 20 minutes away not eaten all day and this is what I get the quality of employees is shocking and the speed wasn’t “fast food” waited 30 minutes in the drive through not what you want after coming home from work!

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Joshua Hunter . 2024-10-16

MORE AT Google

Can't get one simple order right

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A123b A123b . 2024-10-13

MORE AT Google

the fries were cold and the burgers were all over. the wrapper was messed up

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Julie . 2024-10-10

MORE AT Just Eat

Order delivery tonight for my kids waited long time for someone deliver my food and stupid little bike thing took so long so far to come on a bike food was freezing and items was missing was a joke never again will I order or visit McDonald's in Morecambe think you should think about how food delivered waste off time waste off money

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Becky McHugh . 2024-10-10

MORE AT Google

Went to this place very late in the evening, it was a good visit.

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Louise Coates (Loopy Lou) . 2024-10-09

MORE AT Google

not happy as no dips s i asked will not be ordering again

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Carla . 2024-10-09

MORE AT Just Eat

My drink leaked everywhere and my food was freezing cold

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Aleshia . 2024-10-08

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requested wraps no egg. egg on both wraps therefore could not eat and couldn't eat any of the food as smell males me nauseous.

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Sarah . 2024-10-08

MORE AT Just Eat

Left out kids drinks for happy meals and share box of nuggets

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Leanne . 2024-10-08

MORE AT Just Eat

Shocking!! Missed half paid for items. Won’t answer the phone. Clearly the lot of them cannot read!! Food was freezing cold and the items that did arrive were wrong

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Drew . 2024-10-08

MORE AT Just Eat

driver delivered orders previous to mine food arrived cold.

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kevin . 2024-10-07

MORE AT Just Eat

complete wrong order. not impressed

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Natalie . 2024-10-07

MORE AT Just Eat

Chips weren't cooked like rubber and cold same with chicken strips

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Joanne . 2024-10-07

MORE AT Just Eat

It was mint and the good food made my day also the friendly staff were very interested in my conversation which is nice these days.

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Chris . 2024-10-07

MORE AT Google

Made a order over £50 and had more than 2 meals missing as well as a drink fully empty terrible service and delivery

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Claire . 2024-10-06

MORE AT Just Eat

Bit grubby, a fair few flies around,but it's near the port and was busy on a Sunday evening, so what you gonna do? 😁

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James Richardson . 2024-10-06

MORE AT Google

over an hour late, missing hot drinks and missing hash browns. driver was unapologetic when handing over the food bag which had liquid spilt all over it so was completely soggy and ripped, yet our drinks were missing?! food stone cold too. was tracking delivery driver and he literally went all over morecambe before coming to heysham. disgraceful service. it's now 10.50 when thw food arrived and ordered at 9.20

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Nicola . 2024-10-06

MORE AT Just Eat

Lovley man quick service highly recommend very swift and good time management

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Luke . 2024-10-06

MORE AT Just Eat

Ordered chicken selects, they sent mozzarella sticks in a chicken selects box. Fizzy drinks were flat, no straws provided and sauces missing.

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Chloe . 2024-10-06

MORE AT Just Eat

Me and my family ordered a McDonald's breakfast last weekend and we wait 3 hours for them to cancel are ordered after we rang multiple times asking when it is going to be delived and they said it would be on the way soon, and they never rang to say our order got cancelled so we waiting to get a refund and they didn't give us one and are now refusing to refund me and are not awnser the phone it's appalling we even went into McDonald's to get the money back but they said they can't give me the money back even thought they found it on the system that our oder didn't get delivered

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Leah Parker . 2024-10-05

MORE AT Google

Ordered 2 DOUBLE quarter pounder meals sent ONE SINGLE quarter pounder meal and the fries are stone cold, every single time you order McDonald’s they get your order wrong then tell you to submit a refund request through just eat - I don’t want a refund I wanted my food otherwise I WOULDNT HAVE ORDERED IT

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Tori . 2024-10-05

MORE AT Just Eat

food was stone cold by time it arrived

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Emma . 2024-10-05

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I did not receive the ordered nuggets dip sauces

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Wojciech . 2024-10-04

MORE AT Just Eat

wrong order delivered how easy is it to read a list and pack 2 burgers and nugge5s and dips

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Craig . 2024-10-04

MORE AT Just Eat

the free cheese burger wasn't delivered

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Graeme . 2024-10-04

MORE AT Just Eat

courier delivered 2 takeaways sent the wrong address by my own fault, so polite and kind!

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becc . 2024-10-04

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Order was missing several items

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Carl . 2024-10-03

MORE AT Just Eat

never turned back up after informing delivery driver the order was damaged and missing items. furious is an understatement!!!

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Jeffrey . 2024-10-03

MORE AT Just Eat

The food was cold, ordered additional garlic mayo which I payed for, did not arrive

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Kallum . 2024-10-03

MORE AT Just Eat

Didn’t receive the chicken sandwich or chips in a McChicken sandwich meal …. How ??

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Glen . 2024-10-02

MORE AT Just Eat

The milkshakes were completely different from the ones we ordered and the chips were cold and the ice cream was also different from what we ordered

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Molly . 2024-10-02

MORE AT Just Eat

The food was cold when arrived and chips were chewy

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Shell . 2024-10-02

MORE AT Just Eat

Took 50minutes from being ordered to delivered, food arrived freezing, no straws or sauces

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Lois . 2024-10-02

MORE AT Just Eat

Food was cold, driver was rude

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Chrissie . 2024-09-30

MORE AT Just Eat

Ordered breakfast from Morecambe McDonald’s this morning for me and my partner. Delivery was on time but items missing from order, and items that were delivered were close to being cold. Called the restaurant to notify them thinking they’d send out the missing items like any other restaurant would do. Instead got told to ‘contact Just Eat so they can sort it out for you’. I don’t see how their inability to put the correct items in a bag is Just Eats problem? Left us sharing one meal between us.

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Jade . 2024-09-30

MORE AT Just Eat

as usual items of food missing from bag.

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george . 2024-09-29

MORE AT Just Eat

Sent the wrong order, tried calling….. user busy….. useless

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Garry . 2024-09-29

MORE AT Just Eat

not happy some items were missing and food was stone cold

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Amy . 2024-09-29

MORE AT Just Eat

Absolutely disgraceful , driver knew he had spilt my drink and legged it as soon as I opened the door ,

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Matty . 2024-09-29

MORE AT Just Eat

Third time i have ordered from here and every time they have not provided the sauces!! This makes my dining experience less than enjoyable.. not acceptable for it to happen so many times

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Huxley . 2024-09-29

MORE AT Just Eat

Forgot my daughters chips after paying extra for a fruit bag

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Luke . 2024-09-28

MORE AT Just Eat

missed 40 pound worth of my order

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adam . 2024-09-28

MORE AT Just Eat

Food was freezing on arrival orders all wrong

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kane . 2024-09-28

MORE AT Just Eat

was missing all 4 sauce dips i ordered and my mayo chicken was in the bag either

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gary . 2024-09-27

MORE AT Just Eat

free dips and sauces not delivered as ordered... don't put them on the menu if you have no intention of supplying them

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Jan . 2024-09-27

MORE AT Just Eat

Triple cheeseburger that turned up a double and no sauce at all on any meal

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Brennan . 2024-09-27

MORE AT Just Eat

Turned up over an hour late stone cold. Just eat spent an hour saying driver is waiting for food to be prepped (at McDonalds). Rang restaurant they said food been sat there for an hour waiting for drivers. Driver then takes food the wrong house! Comical. Food inedible it’s freezing

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Ben . 2024-09-26

MORE AT Just Eat

always forgetting items. do better

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Chris . 2024-09-26

MORE AT Just Eat

saying its been delivered but our order hasn't been delivered!!!!!

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Nicola . 2024-09-26

MORE AT Just Eat

I know it’s only McDonald’s but waiting for an hour for it to come freezing cold, when the order was £30. I wouldn’t even give it 1 star.

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Jorden . 2024-09-26

MORE AT Just Eat

it went to the wrong house and when i asked for it to be left they said no and that they were taking the order back so please can i have a refund.

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Benji . 2024-09-26

MORE AT Just Eat

I'm absolutely appalled, as ordered food at 10.15am, was being prepared since 10.20 with courier apparently at the restaurant, spoke to the restaurant at 10.45 who told me food been ready so nice 10.26, but no driver to deliver it, despite saying courier at restaurant, and it's just arrived now, absolutely freezing cold!! I wouldn't mind, but I regularly use just eat for my autistic son, who has an obsession with McDonald's, and it's just getting worse with regards to how edible food is!!!!

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Rachel . 2024-09-25

MORE AT Just Eat

Was fab, didn’t miss anything off also arrived warm. Which is good and i expected possibly cold due to where I live and how they deliver! Although the delivery fee is absolutely ridiculous

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Claire . 2024-09-25

MORE AT Just Eat

food was rather cold had to air fry all foods

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Taslima . 2024-09-25

MORE AT Just Eat

food was really good and driver was very helpful

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Elizabeth . 2024-09-25

MORE AT Just Eat

It's a McDonald's. Just like evey other McDonald's

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Maj 007 . 2024-09-25

MORE AT Google

2 chips missing and 1 burgers missing

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Lyuben . 2024-09-24

MORE AT Just Eat

Food is all freezing I don’t expect to pay for food that’s not even warm!

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Leah . 2024-09-24

MORE AT Just Eat

cold, and large fries ordered was a small portion in a large box! wft

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Ryan . 2024-09-24

MORE AT Just Eat

ordered food at 2.55, was preparing by 2.56pm (screenshot of this), driver set off at 3.15, arrived at mine on a push bike at 3.37 despite saying arrived at 3.31, with food bags drenched from rain, and all food was absolutely freezing cold, with the fries being inedible!

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Rachel . 2024-09-23

MORE AT Just Eat

Delivery was fine but food stone cold and items where missing

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Jade . 2024-09-23

MORE AT Just Eat

food was cold and delivered wrong drinks!

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steve . 2024-09-22

MORE AT Just Eat

Yet again 100% score of getting my order wrong mcdonalds morecambe is the worst restaurant i have ever had the dipleasure to use just once get the order right

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Matthew . 2024-09-22

MORE AT Just Eat

The whole meal was freezing chips have no flavour half were solid and cold missed off a burger and a sauce, what a joke

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Keisha . 2024-09-22

MORE AT Just Eat

Absolute joke every time we order things are missing..we got the wrong order and all they can say is go through just eat we have a 2 year old who’s been asking for chicken nuggets so now has no lunch. Sort it out place is a joke staff are a joke

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Emily . 2024-09-22

MORE AT Just Eat

once again missing the 20 nuggets and sauces. and late.

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Natashia . 2024-09-22

MORE AT Just Eat

Wow arrived warm, nothing missing and all the sauces, everyone happy here 😀.

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John . 2024-09-21

MORE AT Just Eat

Food was freezing chips soggy and cold

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Ryan . 2024-09-21

MORE AT Just Eat

food was nice but they forgot one burger 🍔 3rd time now :(

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Charlotte . 2024-09-21

MORE AT Just Eat

No sauces with the food even when they was requested

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Chloe . 2024-09-21

MORE AT Just Eat

Quick and friendly delivery. Fries were cold and soggy. Requested a book with the happy meal and got a toy instead. Philly Cheesesteak burger was good. Expensive for what it was, won't rush back.

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Mark . 2024-09-21

MORE AT Just Eat

Missing burger from large meal !! Drinks poured over food so couldn’t eat it ! No strawberry milk for kids meal ! Absolute disgrace and won’t be ordering again

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Shania . 2024-09-20

MORE AT Just Eat

There was no delivery code on my app which meant the currier couldn’t continue on his deliveries and he lost £7. He was devastated and had to come to my door twice to try and rectify the problem. By the time I got to my food it was cold and the order was wrong. I feel so sorry for the currier he should never have to take the fault for the app system not working. WILL NOT USE AGAIN. EXPLOITING CURRIERS.

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Erin . 2024-09-20

MORE AT Just Eat

missing 4 drinks 1 chips rest were cold never sent the free cheeseburger they never send the dips so really a poor service that I have payed for so I'd advise you to train your staff better if you are going to serve the public cause that was shambolic

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Robert . 2024-09-20

MORE AT Just Eat

Half the order was missing. Again.

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Jamie . 2024-09-20

MORE AT Just Eat

Cold food ,no dip ,no mozzarella sticks.

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Jason . 2024-09-20

MORE AT Just Eat

Asked for no ketchup on breakfast wrap and coffee was spilled all over

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Jon . 2024-09-20

MORE AT Just Eat

Loads of stuff missing kids happy meal chips x3 missing and kids milshakes x3 missing and what we did get was cold

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Gemma . 2024-09-20

MORE AT Just Eat

terrible, got the wrong food delivered and missing food aswell

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Declan . 2024-09-19

MORE AT Just Eat

Tracking didn't work. It went from telling us that the order was being to it being delivered in one step. The food was cold.

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Duncan . 2024-09-19

MORE AT Just Eat

It took so long the food was soggy and inedible

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Ailica . 2024-09-19

MORE AT Just Eat

Gave me the drink bag and all of my drinks had been spilt

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Phoebe . 2024-09-19

MORE AT Just Eat

Disgusting, drinks missing and stone cold!!! Morecambe McDonald’s is getting worse every time, won’t order from here again now!

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Amanda . 2024-09-18

MORE AT Just Eat

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