McDonald's in Lancaster

Morecambe. Dreadful experience! We ordered our food over the speaker and the server yawned. We asked for salt and napkins and received neither. We were told to park up and wait, the car park was full although the restaurant was empty and there was no queue at the drive-thru, probably because everyone was also waiting for their orders. We waited over 15 minutes and when the food arrived it was cold. We didn't even receive straws for our drinks.

Waited ages for food whilst watching staff looking at their phone laughing. Saw my food sitting on tray for 5 minutes until drinks made, so chips were cold and burgers luke warm. Service was awful.

Ordered at the drive in. Had to wait 15 minutes in car park. It wasn't even busy

Parking is chaotic at peak times and service is slow. You are often forced to circle around to collect your food or park in the way of other customers. Very often do not have any ice cream or cooled products available.

Only 1 person to do all orders in morning when people need to get to work only 2 cars in front of me 10 mins for a coffee way to long

1 of the nicest mcds I've been to and quick service

Drive through on way home as treat. Drinks, plain burger & childs meal. Bit of a wait, had to park in car park as quite a few others waiting Staff were friendly & extremely busy.

ok.. Why 5 stars? Well, unlike many other macdonald's I've driven through, the order was correct without missing items or sundries. So, the food was exactly how I would expect, and for once, I didn't have to check the bag before driving off. Best one I've been to for a while. Must have taken some of the earlier reviews to heart and done something about it.

A good place for a quick meal. It's just reopened after a few weeks renovation, looks fresh and clean. Though some space has been lost to make a separate doorway for the delivery folks. Not a bad idea all in all

Since opening,service is shite…having to wait for 1 Big Mac meal is a joke…car park chocker with people waiting for food.Staff walking round like wet weekends.Finally got food,chips cold,no salt,burger dry,bun hard…only thing that was ok was the mindcraft collectible that I’ve paid extra for.Even the bins outside were overflowing and seagulls scratting in the rubbish.

UPDATED DECORATE INSIDE BUT STILL PROBLEMS NO MILKSHAKES OR MC FLURRIES

Just had delivery missing portion of chicken nuggets no tomato ketchup meal was cold really a new revamped restaurant really need to train staff to a higher standard

Everyone loves maccy ds price creeping up though

there was no dips for the mozzarella bites , and everything was cold. didn't enjoy at all

Young servers who don’t smile, too busy interacting with each other instead of the customer. I sometimes think about driving to another McDonald’s but the Lancaster one isn’t much better.

Brilliant, i put the wrong address down but the girl at maccies sorted it for me thanks alot, driver had to go to wrong address first but brought it to me without a problem, really good service thanks so much🙏

No sauces ever added to order whenever I order online which is annoying

Chips needed slightly more salt everything else was brill

Coffee was nice and just the right temperature had an americano.

double check orders before sending out deliveries its really not that hard is it

Missed half the meal and arrived cold such a disappoint me y

Food was good and on time, need something better for the drinks easily fall over in the bag, drinks wasnt correct though

do any of your staff actually know what dips look like as for the 5th time after pay £40 there missing from the order plus the fries were freezing an hardly cooked maybe a training program would help

Why ever time I order food is something always missing joke

no straws, asked for extra pickles and onion, got plain burger instead, asked for ketchup and bbq sauce, got one.

Very cold food. Not happy at all. I have seeked Legal Advice

all meals cold chips missing x3

Missing substantial elements of this order

not happy at all as my order with a big Mac meal and I didn't get the big Mac so I am not happy very heavily pregnant

Food was really cold would like a full refund threw it away

Food still warm , everything was excellent.

ice cream came plain and their were threw slices of cheese on cheeseburger making it sickly

Was missi mg burger Food I did receive was cold and 20 nuggets came with no sauce

The ice cream was like slush , melted and the apple pie was terrible

It was cold but and half filled

drinks ordered but not delivered

all my food is cold and my fries are like cardboard!

Didn’t arrive driver wouldn’t bring it

chips and big mac nearly cold 🥶

left a diabetic child with no food , I would like compensation, due to him being admitted to hospital

Cold, no sauces no sugar. Dismal. Never again

Delivery always quick but food was only slightly warm, doesn’t bother me too much because I understand it’s hard to keep food warm but they always without fail forget the dip pots!!!

ordered 2 burgers 1 came with cheese the other without.

Legit can’t you read your comment. 3x I asked for a pot of pickles,paid for a bag of carrots to cover the cost. Food also freezing cold! You get my order wrong everytime I order. Delivery or come to store. It’s not hard or rocket science to read comments is it?

all sauces missing . drink was on side and leaked in the bag

Cold food melted ice cream really unhappy with it want a full refund

No sauces food was cold not good at all

I received a completely different order, all items were wrong. What was delivered was cold and the drinks were completely flat. Never again!!!

Why cant emplyees do the simplest of tasks and read the menu properly or is that why they work tbere cos they cant read. Missing items is pathetic regardless of what it is. Especially when its a paid item. So annoyin and frustrating. Useless

My order came missing fries ,burger where cold and mcflurrys came with forks

cold food as normal and dips missing as normal

all food was late and didn't get a salad I ordered

Asked for specific sauces and none arrived at all!

driver is the best, genuinely

it wasnt delivered it was prepped an hour b4 stone cold delivery

Nothing ‘fast’ about this fast food restaurant , food is always cold and they don’t have enough staff clearly as every order is ‘pull into carpark’

drink was on its side and spilt everywhere in the bag couldn't have it to drink

Food was cold and missing a drink

Really grateful but I didn’t get a straw with my drink but it’s fine

The orders are coming through got and accuracy has massively improved! great job

my daughters meal was missing, the fries were stone cold and once again ALL our sauces were missing. it's frustrating when a family member is missing a meal and items are missing as it really does disappoint the experience . I also over ordered sauces to have extra and so it was clearly seen when making the order so it was not missed and I can't understand how it was?

everything cold again. no bacon, drinks spilt and asked for toys again but got books

The time said was nothing like the tome it arrived and it wasn't warm

All the food was stone cold. No BBQ sauce came Toy was ordered but books came. Very disappointed

Best McDonald’s I’ve had in a long time food was hot drinks was good nothing missing

Ordered a special treat for grandchildren. Never again was a waste of almost £30. Food cold, wrong items and added ingredients we had asked to be left off. Customer service didn't want to know, just said it was delivered in a reasonable time, that wasn't the issue the food was clearly sat waiting and cold when it left restaurant.

ordered two meals and only one burger came

Missing drinks again, but fab delivery from our driver quick and food was warm

Really frustrating when items are missing and no way of getting them to complete the order-refund no good as we’re still left without the items! Also food was cold.

two drinks missing not happy 😕

No sauce again ,its paid for part of meal. Why does Morecambe Mcdonalds refuse to give any sauce, the kids expect it.

No sauce again ,its paid for part of meal. Why does Morecambe Mcdonalds refuse to give any sauce, the kids expect it. Last 6 orders no sauce.

No sauce again ,its paid for part of meal. Why does Morecambe Mcdonalds refuse to give any sauce, the kids expect it.

Cold, soggy food. Missing items.

No sauce again ,its paid for part of meal. Why does Morecambe Mcdonalds refuse to give any sauce, the kids expect it.

No sauce again ,its paid for part of meal. Why does Morecambe McDonalds refuse to give any sauce, the kids expect it.

ordered 2 sausage and egg mcmuffin meals, pancakes and pineapple sticks and only half the meals turned up and no pineapple sticks. how can they get such a small order wrong?

Amazing but McFlurry was a bit melted

food cold. like it had been sat around

allways for get drink & half my food £38 for 1 meal & 2 drinks. what a joke!!!

Did not receive my order at all it says it was delivered and nothing came so lost out on food and 20 pound

I’m not sure how many times now but yet again something missing, there is always an item missing from order at this macdonalds

as always chips are cold and the medium tips wasn't even full and the same with the large fries weren't even full ridiculous you get in pay more for your money and getting less food ridiculous somebody needs sorting in these

on ordering, delivery time shifted 20mins more than expected immediately then continued to shift later and later. in the end it took 1hr and 20mins for one small order, which arrived stone cold, with no sauces and the wrong drinks! very disappointing

hour late, food was freezing. ordered large chips and they was all half filled

All food cold, latte half empty, all the dips were missing

was due to get the meal at 10-15 and didn't recieve till 10-45.i ordered another meal after the first one and it arrived on time.Then the delivery driver brought my 12 yr old granddaughter a cold meal

food is always cold when coming from mc Donald's Morecambe. I only live 2 streets down and it's still cold . meals that come with sauces don't come and if you asked for any sauces they don't come . always items missing everything

mcdonalds Morecambe should be shut down, how hard is it to make sure the entire order is there! too many times this has happened now, forgot the bigmac to the bigmac meal. Let downs, never send sauces absolutely shocking.

Chips were cold and stale, burgers were not prepared correctly and just generally dissatisfied

Missing Big Mac burger, 6 chicken nuggets, large oasis, apple juice, happy meal

Vanilla milkshake came as banana milkshake and the mozzarella dippers were completely different from usual

Never order a home delivery as always something missing and spoils your meal

our food was cold and inedible, missing items, offered a £7 goodwill gesture when I spent over £36 is not good enough, especially as the delivery driver delivered another order prior to mine in the complete opposite direction, which will explain the cold food, I'm sure it didn't leave the restaurant cold! unacceptable

I wish I knew how to add picture mcdonalds is not the same anymore Big Mac burger had a big black burnt bit on it the lettuce was brown and looked like it had been thrown in the box just absolutely ridiculous for the prices we pay ,chips cold not what you expect from such a big name plz sort it out

Order wrong again stated in capital letters and still wrong will never order again shocking

delivery driver was lovely and everything I ordered arrived

Someone's order was delivered to me.

the food was freezing all th3 mayo burger was everywhere chips missing am not happy

not exactly my order but food good and delivery good