GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.8

Based on 3.004 opinions finded in 3 websites

site_photo4

Nº 1020 in 1307 in Shropshire

Nº 283 of 350 British in Shropshire

CUSTOMERS TALK ABOUT DISHES WITH..beautifulporksteakroastmeatfriedcheesepayfishpotatocookedcoffeeoldmustsaladladychicken

comment_iconOpinions

Great location, very good service, sensible price fir food and drinks

site_logo

Terry Morgan . 2025-01-29

MORE AT Google

Great place, very accommodating to large group with small kids.

site_logo

Sian Mc Farlane . 2025-01-15

MORE AT Google

Amazing food and service, they had log burners which was great for the cold weather and the staff were absolutely lovely.

site_logo

Julie M . 2025-01-11

MORE AT TripAdvisor

Food was very mediocre, ordered sandwiches which arrived on barmcakes.....result was far too much bread and not enough filling. Definitely would not recommend or visit again, this is my 3rd visit the first one was really good, the 2nd not go good the 3rd is the end for us. Beautiful setting , nice staff let down by the food which is what we went for.

site_logo

Keith Parrott . 2024-12-30

MORE AT Google

Wonderful Pub, with every sweet and service-minded employees and great Christmas decorations. Went with the family and the kids had a Blast, the Guinness was cold and well poured!

site_logo

Thomas Mikkelsen . 2024-12-30

MORE AT Google

We came here for dinner just before Christmas as a couple and both had great food! I had the Brie to start which was very nice and as a main i had a vegetarian dish and my partner had the bangers and mash. I loved mine, very flavourful and a large portion, the bangers and mash wasn’t amazing but did feel very homemade and again, great portion size! The service here is good, large bar and drinks menu and I would recommend for dinner. We will be coming back for the Sunday menu soon.

site_logo

Lydia . 2024-12-26

MORE AT TripAdvisor

We went in on Christmas Day just for a drink. It was busy which to be expected, but you do not expect staff to clearly prefer serving regulars in front of other paying customers.Appalling and quite blatant.

site_logo

Jon D . 2024-12-26

MORE AT TripAdvisor

Beautiful setting, lovely, large outdoor area right on the river. Didn't eat but the drinks were good.

site_logo

Chris Targett . 2024-11-30

MORE AT Google

The staff the food the atmosphere the place itself wonderful can't Fault it

site_logo

Donald Campbell . 2024-11-23

MORE AT Google

Nicely located a short walk from the car park; pleasant place, good food - looking forward to my next meal there 👍

site_logo

Matthew Benton . 2024-11-18

MORE AT Google

We went for Sunday lunch - absolutely recommend the food, really yummy. Slightly odd feel service wise - it wasn't that busy, but they weren't overly friendly. But hey the food made up for it - maybe just an off day. Great location!

site_logo

jenny aitken . 2024-11-12

MORE AT Google

We have dined here 2-3 times per year when visiting family. This time however was not a good experience. I had booked earlier in the week. The booking process was easy over the phone and I was asked how many people, what time, dogs and do we have any dietary needs? However on arrival it was as if our booking wasn’t on the system. Diners in our seats and only one table out of the two tables booked. Food ordered and when it came out there was a few issues. One of the chicken pies was Black. I assume to crisp the pastry under the grill but it was inedible. Also at dessert the cheesecake was smaller than what a child’s portion would be and for £8. Service was particularly poor. I counted at least 6 servers and 5 bar staff. We had to go to the bar to ask them to take our orders at the table. We seemed invisible. Granted if the staff were busy and rushing back and forth to the kitchen but they were all giggling and joking around with each other like they were just here to hang out rather than working and serving. At least look busy even if you’re not. The bill came and we had been given a discount but no explanation why plus they added a service charge on top even though service was non existent. Shame really as we come here often to meet family. Perhaps we will dine elsewhere in future. Has the business changed hands? I think some customer service training, and quality control when food leaves the kitchen is needed before the Christmas bookings come in to avoid disappointment. We are sad as we love this place. But sadly won’t be returning. Side note we have always come in the week. This was a Saturday and it was fairly quiet. Lots of empty tables inside and outside and lots and lots of staff.

site_logo

Dave Robinson . 2024-11-11

MORE AT Google

Good food and service. Needed to book even early on Saturday

site_logo

Mike Price . 2024-11-11

MORE AT Google

Oh dear - we have been here a few times but never experienced anything like this !!! 1. We booked two tables and when we arrived there were other diners at the table we had booked and there was only 1 table. 2. Our food arrived and my pie I ordered was burnt black and I mean BLACK - how they could ever allow that to leave the kitchen !! 3. There was plenty of staff all hanging around chatting and totally unaware of customers. 4. In all our times eating out, we have never seen such a meagre serving of cheesecake and for £8 - daylight robbery ! On the plus side if there is one... A member of staff brought us the extra table we had booked before our food arrived. Presumably because of our complaints about the pie & cheesecake in particular (also ordered bread & butter pudding - it came cold??) we were given a 20% discount with no explanation or apology but then they took back 5% service charge - WHAT SERVICE. Sadly we won't be visiting again 😪 it was a birthday treat from our son & partner so, so disappointed !!

site_logo

Jill R . 2024-11-10

MORE AT TripAdvisor

So disappointed, we have eaten here quite a few times in the past as it’s a half way point between us and my in laws. On this occasion we were treating my mother in law to lunch for her birthday. We booked a table for four and a dog, we have always had a table just inside the door to the left of the bar, next to the kitchen and this is what we believe we had booked, two small round tables pushed together. We had been asked if we had any dietary needs when booking and we had said one of the party was gluten free We arrived, granted slightly early by 10 mins, the table we thought we had booked had people on it so we went to the bar to get a drink. There were lots of staff milling about and chatting to each other but no one seemed interested to serve us. Eventually we were able to order drinks and a member of staff checked the bookings on the computer, moved the people from the table and cleaned and laid it up for us. There was only one very small table for four of us but we made do. They also put menus on the table but there was no indication of gluten free dishes on the menu but it did say to ask your server for an allergy menu. Without being able to attract the attention of what seemed like about 10 staff standing about chatting, I went up to the bar and asked. The girl I asked said she didn’t know, yet she seemed to be a server. She asked another member of staff who clarified my allergy and said he would get me an allergy menu. I stood waiting at the bar for over 5 minutes. Many staff again stood around chatting but no one spoke to me until one man finally explained that their printer was playing up, and the menu needed to be printed. Why, if they had us booked in as needing allergy menu was it not ready and waiting. After a further few minutes the same man said why don’t you go back to the table, and we will bring it over, which I did. The same man also bought us a second table so we had more room which was much appreciated along with the allergy menu when it had been printed. We ordered and the food arrived. There was a couple of issues with other peoples food, a burnt (completely black) pie and a piece of cheese cake costing £8 but no bigger than the palm of your hand. The waiting staff handled this poorly in my opinion, no apology, follow up or mention of how they could better our experience. After we raised these issues we became almost invisible to the staff, there were so many of them just stood chatting and joking and in and out of the kitchen doing the same. They cleared plates before one of us had finished eating, we had to ask for dessert menus, ask for them to come back and take our order, ask for the bill and ask for them to come back so we could pay. The gluten free food was delicious, but I did over hear some interesting discussions from the kitchen regarding cross contamination which concerned me. Also all food and servers clothing is brushed by the plastic strips hanging down over the kitchen door as it leaves the kitchen not great. When we got our bill there was a deduction of a random amount listed as discount but no one explained this to us. We had to work out for ourselves with a calculator back at home that they had deducted 20% from our total bill. At this point we also realised they’d added a 10% service charge which we felt was not at all deserved. Again this wasn’t explained to us. All of the staff need training in customer service, allergies and professional standards. We will not be returning. It seems there have been many poor reviews recently and that something must have changed between our last visit and now. They do seem to get away with poor food and service as they are in a great location.

site_logo

Jenny . 2024-11-10

MORE AT TripAdvisor

II had a great experience coming here (The BoatHouse), The service was quick, and the billing was transparent, as well as this the food was phenomenal. I have no doubt in my mind i will be coming back here

site_logo

samuel r . 2024-11-03

MORE AT TripAdvisor

Great staff and amazing atmosphere to dine and socialise, highly recommend 👍🏽

site_logo

scott evans . 2024-11-03

MORE AT Google

The boathouse is in a beautiful location, right on the river opposite the quarry park. It has always been a busy place and today was no exception. We had taken visiting family and their children to the park and now they were hungry so off we went over the suspension bridge...don't forget to break your stride...and into the boaty. Note that dogs are welcome but not through the pub itself, you have to use the other entrance into the garden. The food was ok and the kids were happy. We have been in a boat before now and moored up in the garden for a couple of drinks on a summer's afternoon much to the delight of fellow drinkers who were betting if either of us would remain dry and not in the river!

site_logo

victoria jones . 2024-11-02

MORE AT Google

Vile Joules beer. Sent my pint back as undrinkable. Lager wasn't much better. I don't understand how a brewery can consistently produce such awful beer.

site_logo

Andrew Smith . 2024-11-02

MORE AT Google

Didn't have food but called in for a couple of pints and I can't fault it. Lovely setting, great beed and friendly staff

site_logo

G F . 2024-10-29

MORE AT Google

Beautiful location and pub. Sat watching the river and the world go by. Will visit again soon.

site_logo

Dawn Steaton . 2024-10-22

MORE AT Google

Nice location, food and beer. Wanted to stay for the dessert but decided that we had had enough of watching staff behind the bar kissing and cuddling and being totally unprofessional. Manager, you need to get a grip on your staff. Not a good look.

site_logo

Craig A . 2024-10-21

MORE AT TripAdvisor

We chose The Boathouse to host our wedding reception and we weren't disappointed. The day went so smoothly and we felt that we were looked after all the way through from start to finish. Connor lead the way and guided us from booking, discussions, planning and ultimately delivering on the day. The venue itself is stunning. We couldn't have asked for better facilities and hospitality. Our special thanks, from myself and my wife go to Connor for leading and Matt, Summer, Neve, Hayley and Riley for looking after all our guests. Thank you and keep on doing such amazing work.

site_logo

Matt Mason . 2024-10-21

MORE AT Google

The food was expensive but lovely. We were expected to eat our steak with bread knifes, and the tomatoes were cold, considering they were grilled. There was a lot of food but plate too small.

site_logo

Lisa Corn . 2024-10-20

MORE AT Google

Very nice riverside pub food was good nice selection of beers recommended

site_logo

Ian Kane . 2024-10-19

MORE AT Google

Staff were rude except for one young lad the rest had a not bothered attitude

site_logo

Christine Astles . 2024-10-15

MORE AT Google

Food quality has dropped, especially on burgers. Menu could be evolved (maybe adding something which is not fast food not burgers or fried chicken or fried fish). This will give the place some class. Service and location are perfect.

site_logo

Sabir Masih . 2024-10-15

MORE AT Google

After having a lovely boat trip passing the boathouse. We booked a meal after being highly recommended by the boat skipper. When entering the restaurant the chief was sitting on his laptop his finger nails were filthy long and unkept, couldn't help notice as left waiting to be directed to our booked table. Other customers were buying drinks at the bar. We asked a waitress if we ordered food at the bar. She replied no its table service. We waited 10 minutes to order drinks and our choice of roast chicken dinner. Our drinks arrived , we had finished our drinks by the time our meals arrived. The roast chicken was very average with luke warm vegetables and tiny amount of drizzled gravy. We asked for extra gravy which arrived served by a waitress who appeared to be tired and attitude of could care a less. The whole atmosphere was very disappointing with a average meal which reflected badly on the price. Its a beautiful setting but unfortunately ran by younger staff who obviously didn't want to work. Apart from a young man who was very polite and helpful. Wouldn't recommend and a very disappointing end to our lovely day in Shrewsbury.

site_logo

Becky S . 2024-10-14

MORE AT TripAdvisor

Food nothing to write home about Service extremely poor waitress with a could not care less attitude Will not be going back

site_logo

Christine A . 2024-10-14

MORE AT TripAdvisor

Great location right by the river. Watching boats go by and people rowing. Drinks were lovely staff very friendly and helpful. Well worth a visit

site_logo

Karen Jordan . 2024-10-12

MORE AT Google

Staff very attentive and very smiley and friendly, all young and attentive. Had Sunday lunch there, not at all bad, all made and cooked on the premises, roast beef was a bit tough...but chicken and pork was fine. I think that to be honest it's a bit pricey for what it is.. £8 starter, £18 to £20 main and £8 dessert..was not informed before we paid the bill that service charge is added automatically..if you noticed it on the bill they will remove it..on top of the already slightly pricey food 12.5% service charge is a bit of a piss take. Enjoyable, pleasant, friendly, pricey for what it is....oh dog friendly as well.

site_logo

brian rusby . 2024-10-04

MORE AT Google

Popped in for lunch, gorgeous salmon,loved it!

site_logo

Helen Perkins . 2024-10-04

MORE AT Google

Great location Quiet at the time we visited Was undergoing some renovation work so entered via the garden to a temporary bar

site_logo

Simon Russell . 2024-09-23

MORE AT Google

The food was delicious, but unfortunately, my daughter food beard hair in her fish and chips.

site_logo

Kam Kaur . 2024-09-20

MORE AT Google

I visited the Boathouse for a drink; I loved the place so much I came back the following day before returning home to Derbyshire. The waiter was so friendly & professional and it's a gorgeous spot to watch the world go by, especially when the weather was so good. Thoroughly recommend.

site_logo

Eleri Audrey . 2024-09-20

MORE AT TripAdvisor

Great atmosphere, good food. Toilets were clean but had not been tidied for a while. However, it was very busy.

site_logo

Pauline Geran . 2024-09-17

MORE AT Google

Such a lovely location but horribly disappointing experience. Not enough staff and those recruited way too young. Ordered the crispy fried beef and the clueless waitress came to the table and asked who’d ordered the ceaser salad! She looked half asleep and no cutlery provided. Meal was not seasoned and beef dry. Boyfriend’s meal wasn’t good either. Will not return. Sort it out. You are coasting on a fabulous location.

site_logo

pie42 . 2024-09-17

MORE AT TripAdvisor

Fast service, friendly staff, and delicious food! My husband and I both got steak and chips - his medium rare and mine medium - which were cooked to perfection. Our waitress was a joy to interact with and the atmosphere was second-to-none. will definitely be coming back and recommending to friends!

site_logo

Bonnie Collins . 2024-09-15

MORE AT Google

Late afternoon visit. Great location by the river. A shame the service is dreadful and the food inedible. Bar on the terrace outside had insufficient staff serving. Queues long. Plenty of staff milling around or chatting amongst themselves with little or no interested in doing their jobs. When food arrived. Partner and my food arrived at different times and no cutlery. Had to ask twice for cutlery with food going cold. Partners dish of crispy beef salad inedible. Complained! Partner had something else. Not much better. Refund for some of it. Won't be going back. They are getting away with poor service and food because of the nice location. A great shame as it could be so much better.

site_logo

Joseph P . 2024-09-15

MORE AT TripAdvisor

We had slow service at the start to seat us we were all standing for about 10mins just to get seated then when we ordered drinks took about 15mins when the lady came over to order our food we all ordered steaks the lady left then came back to ask how we all wanted our steaks cooked! We then waited an hour and 40mins to receive our food and when we did they brought 2 plates and and didn’t even give the rest of our food till 6mins later when we all received our steak they were all stone cold the chips were over cooked so was the steaks they were not moist and completely dry they were not cooked to our preferences we then had the manager over to re-fire our food which took another 30mins and the steaks came out burnt! The chef clearly doesn’t know how to cook and I’m surprised the service even brought it out the door! The manager took £35 off the bill but at the end of it we would have rather spent £35 at mc Donald’s! It was clear we weren’t the only customers getting served slow! And overcooked food!

site_logo

Chantelle Price . 2024-09-15

MORE AT Google

You should be closed down! Terrible service and manners! Chef can’t cook! Only good thing about the place is the view

site_logo

Mary Taggart . 2024-09-15

MORE AT Google

lovely meal and drinks! the staff were so friendly and helpful

site_logo

Freya Barraclough . 2024-09-15

MORE AT Google

had a lovely time at the Boathouse in Shrewsbury with my friends! the menu had a good variety and the service was super attentive and friendly :)

site_logo

Aaliya Hoda . 2024-09-15

MORE AT Google

Had the best time with the family at the boathouse, food was lovely and had Kira as our server, who was more than welcoming. Food came quick and all plates were cleared! 5 stars all round except for atmosphere unfortunately. As much as I love the jazz playlist, we were not too big of fans of the Ibiza chill.

site_logo

Nicole Bates . 2024-09-15

MORE AT Google

lovely staff, lovely environment, would go again

site_logo

Zara Jones . 2024-09-15

MORE AT Google

Staff/ management make the place a great environment, and it has a great view.

site_logo

James Amos . 2024-09-15

MORE AT Google

For my last day in Shrewsbury me and my family came for food, it was fantastic I had a boathouse burger it was amazing probably the best I have had in Shrewsbury, the staff are friendly and welcoming made us feel like we were at home, special thanks to the assistant manager Connor who served us all night and had some amazing conversations and you can see why the staff are so passionate.Will definitely be coming back.

site_logo

connor smith . 2024-09-11

MORE AT Google

Just popped in on our way back home. Quick service and plenty of seating.

site_logo

patricia ballinger . 2024-09-05

MORE AT Google

On a nice day outside on the river

site_logo

L.m. Roberts . 2024-09-04

MORE AT Google

Lovely food, I had the cauliflower burger and my wife had the salmon fillet. Both fresh, well seasoned and well cooked. Very generous desserts and great service also pretty reasonable by todays standards! Great location with good views of the quarry and the river. Very nice waiting staff too. All in all, a great experience!

site_logo

Gareth Morris . 2024-08-31

MORE AT Google

Shocking service from the bar staff . Not very helpful ..

site_logo

Steve O'callaghan . 2024-08-31

MORE AT Google

No cutlery food thrown down on table

site_logo

Oliver Beddow . 2024-08-30

MORE AT Google

One of the best places for food and drinks in shrewsbury Tom and all the staff are wonderful as always

site_logo

Richard Bethell . 2024-08-30

MORE AT Google

We had a great lunch outside overlooking the river. A varied menu reasonably priced and the food was tasty and well presented. I had the belly pork and my companion had the fish and chips. The staff were polite and friendly.

site_logo

Jackie Rosser . 2024-08-28

MORE AT Google

The restaurant was lovely and outdoor area was vibrant, however wasn’t too impressed with service and, the time it took to serve our meals and not to mention two of our dishes came out cold (chicken skewers). I definitely think the staff members do not have clue on services and, check on customer happy with their food. They were just standing around and talking to one another.

site_logo

Mr K Hussain . 2024-08-27

MORE AT Google

The pub is very nice, but the staff are very abrupt and a bit rude.

site_logo

Nicholas Coombe . 2024-08-27

MORE AT Google

Good and service here has gone rapidly downhill. Expensive menu providing poor quality small portions. Many many better places for food in Shrewsbury

site_logo

Steve Jones . 2024-08-26

MORE AT Google

Food was first class, tasty,hot and well presented. The staff were friendly, polite and very efficient, we will return here, J & D

site_logo

john molloy . 2024-08-26

MORE AT Google

We had a lovely later afternoon/evening on Saturday night. Part of the boathouse weekender event. Staff were helpful and friendly. Food was ordered at the bar as we sat outside and arrived quickly at our table. Highly recommend the pepperoni wood fired pizza with hot honey and the Taccos. Best Pizza combo I've ever tasted. It was delicious. Wish they had this on the menu all the time. Atmosphere was a dream and we enjoyed the live music. Maybe more of an Ibiza chill style music would have been more my preference but you can’t have it all! All in all a great place to be in Shrewsbury.

site_logo

Sarah Leanne Brooks . 2024-08-25

MORE AT Google

Food average, nice location, poor customer service

site_logo

Andrew Phillips . 2024-08-22

MORE AT Google

Lovely riverside location with good food. Brilliant service from Riley and the kitchen who sorted out an issue (I forgot to check a dish was gluten-free) quickly and with no fuss.

site_logo

KP Thomas . 2024-08-22

MORE AT Google

Gloriously situated for a summer evening riverside. Dependably nice but not outstanding food; pleasant but somewhat slow service on a very crowded evening. Always best to book. Parking tricky - check nearby streets.

site_logo

Nigel Gaspar . 2024-08-18

MORE AT Google

Lovely pub on the river, sat outside in the warmth. A lovely afternoon. A special mention for Matt, who served me and my friends food and drinks at the bar, it was very busy and food couldn’t be ordered whilst someone else was ordering off our table, however, got our food ordered as quick as possible and made the afternoon that more special for us.

site_logo

Stacy T . 2024-08-18

MORE AT TripAdvisor

Beer was ok ...food was great...lots of people...servers great .......overall we had a really pleasant afternoon 😎💋2024.....not so good

site_logo

Nige . 2024-08-17

MORE AT Google

Quite quiet when I was there - food service was quick and quality good, at a premium price though - nice setting and good furnishings

site_logo

Julian Osborne . 2024-08-16

MORE AT Google

Very very busy nice plesant staff

site_logo

Eddie Cox . 2024-08-15

MORE AT Google

Dear Thomas, A much-delayed thank you for hosting a family celebration at the Boat House. It was a complete success! Everyone who attended had a brilliant time. So much of this was due to your meticulous planning and asking us all the right questions. Everything went to schedule with excellent and plentiful amounts of delicious fresh food. Your staff were all cheerful, attentive and efficient. Much can go wrong at such a large event, but we got very lucky in choosing the Boat House and the weather was a bonus, making it the perfect setting. All the small details were thought of, including supplying cardboard boxes for any leftover food. Thank you so much Thomas and your wonderful team. We shall be back again! Kind Regards Clive and Karen

site_logo

Chloe Sheffield . 2024-08-13

MORE AT Google

What a disgrace. We ordered the Charcuterie Board for £20 which was awful and tiny. The garnish you can see in the picture is described on the menu as a dressed salad. The cheese was not much bigger than a cheese triangle and smaller than the butter portion. The portions of bread and meat were tiny and were stale so much so the oil, relish and butter were hardly used. We also ordered a jug of sangria which came warm in a bottle with no ice made from J2O. £44 in total. Absolute rip off

site_logo

Steve Jones . 2024-08-12

MORE AT Google

Three friends one dog booked for dinner, sat at a lovely table outside but inky after arriving at the bar to be told we had to leave because of the dog and walk downbthe road and through the outside gate as the dog was not allowed to walk through the inside.. Tye staff in the garden were great, attentive, friendly, and efficient. Water for the dog was the first thing offered, followed by our order for drinks. The presentation and service of the food were excellent, but the skewers and the linguine were somewhat lacking in flavour but that may have been due to three kitchen staff dec8fing to black the ramp next yo our table and scrub the area with a yard brush.. The smell of ammonia was overwhelming. This really did detract from what otherwise had all the makings of an enjoyable evening.

site_logo

drrnp . 2024-08-11

MORE AT TripAdvisor

The staff were rude and needing training. Requested Olives and Fries at the bar but were told they don’t have either, only to see the menu that they have both. Steak was chewy and had fat running throughout. Refund issued for food but no room for feedback to the staff for improvement. Avoid at all costs.

site_logo

Andrew R . 2024-08-09

MORE AT TripAdvisor

Amazing fish and chips, one of the best I've ever had, and we were treated so well by the staff, with a great atmosphere, made for a lovely day out

site_logo

Riley Blagbrough . 2024-08-08

MORE AT Google

Pretty much as my title describes. Customer service needs to come from the heart. Simple things like smiling and attentiveness to the needs of the customer always help. Here it felt like the staff were just going through the motions. Food was good. Drink selection needs improvement. Staff need to be given some direction but my guess is their leadership team don’t care.

site_logo

Rich . 2024-08-08

MORE AT TripAdvisor

Chose this place for nice location. Booked a table outside. It took a waitress 15 minutes to attend the allocated table.then a further 20 mins to get two pints ?!? Then when our third guest joined we had to holler a waiter to get three drinks. These never came after 20 mins.Had to ask a different waitress to follow up n our order. No feedback.Then asked a third waitress to follow up with our drinks order. 35 mins later nothing appears. So we gave up! Thought No point in ordering a meal ( which all looked exepensive but not interesting on the menu) so we left (after paying for the first two pints at the main bar) We got fed up waiting!!! Goodness knows whatever happened to our second round of drinks. They just never appeared. Hopeless table service. This establishment is badly run. Busy, and with huges queues noticeable for the two main bars to get served . I will never return on a busy Friday or Saturday. 1* is being generous.

site_logo

stians . 2024-08-03

MORE AT TripAdvisor

We only stopped for a drink in the beer garden, which overlooks the river, so it provides a lovely setting. Easy access via a pedestrian bridge from The Quarry area of Shrewsbury. The food served to others looked nice, but we just had a drink.

site_logo

Rob Brown . 2024-08-02

MORE AT Google

Absolutely fantastic food and service , gentleman that served us on arrival was exceptionally welcoming celebration birthdays for 3 family members was a day to remember thank you soo much for everything, 🌟🌟🌟

site_logo

Mrs gillian Jones . 2024-07-30

MORE AT Google

Great and iconic spot in Shrewsbury, with amazing views of the river, quarry and the foot bridge.

site_logo

John Owen . 2024-07-28

MORE AT Google

A beautiful pub and fantastic staff, didn’t eat but the food looked amazing

site_logo

Nichola . 2024-07-25

MORE AT Google

We had a lovely meal today and the service was excellent, a young lady named Grace dealt with our every need. Will definitely be back!!!

site_logo

Kim Burton . 2024-07-13

MORE AT Google

Luke was fantastic, excellent service and food 5* will definitely be back

site_logo

stephen butler . 2024-07-13

MORE AT Google

Have been coming here for years, must've changed the chief and now food is terrible, Food was burnt Dry It's a shame that the service has gone so poor

site_logo

William Mckenzie . 2024-07-10

MORE AT Google

Staff were not friendly, apart from a helpful young lad. Food was disgusting and flavourless. So bad I left mine.

site_logo

Elaine Wells . 2024-07-04

MORE AT Google

Sadly the bad reviews on service are spot on! We ate here Saturday night, food was very nice, well the mains were, I don't know about the starters because as we chose to sit on the terrace to eat we were informed that if you order starters they will come out with your main!! "That's just how it is" we were abruptly informed!!!...when the mains arrived they were plonked on the table while the abrupt served walked straight off, no "would you like anything else" we then tried to get the attention of one of the 3 servers goofing around playing with their hair to dare to ask for pepper, there were 3 of us and we had 2 sachets chucked on the table, not a word spoken and the girl walked off!! Didn't realise there was,a pepper shortage!! And when we mentioned could we have the heater on we were abruptly told " there's blankets in the box".....quite possibly the worst service I've ever had!! Will definitely not eat here again!!!

site_logo

Julie Potter . 2024-06-30

MORE AT Google

Lovely setting by the river. The roast beef Sunday lunch was very good with just the right amount of seasonal vegetables, roast potatoes and beef with the most amazing yorkshire puddings. Service was quick and the staff all very friendly and helpful. Would definitely recommend a visit

site_logo

Kerry Blagbrough . 2024-06-30

MORE AT Google

Relies on its location, fell down on food. Had a table outside where I was informed there is no waited service and had to order at the bar. Fine no issue with that. However after reading the menu the 4 of us decided we were having starters and mains, but was informed when ordering that the food will come out in any order….as and when ready. I said your menu says starters not tapas and was told this was irrelevant and so we went with it. And true to the warning, some main courses arrived before the starters and eventually everything we ordered was on the table. Ridiculous that they can’t organise this in a busy pub/restaurant. We did question ourselves after, but didn’t think of it at the time to order each course separately. This would have resolved it and if they insist on not being able to manage this basic task of serving food in order (which every other establishment I have been to can)then maybe they should advertise and communicate this themselves. Still after all a very odd situation. After all that the food was average, I had linguine crab and prawn which the sauce had split with the cream and had no evidence of crab, burger I was told was ok. Charcuterie board again ok. Nothing clever or special and spoilt by the odd decision to not be able to be served starter and mains separately.

site_logo

Jason Dunn . 2024-06-28

MORE AT Google

Food was great, service was shocking! When we arrived we were shown to the wrong table ( I had physically gone in a few days before to show them the tale I wanted overlooking the river at the front for 5 people ) the waiter took us to a table for 4 at the back by the toilets! When I queried it he said the table for 5at the front was reserved for a birthday meal and I said yes mine! The food was lovely but nobody came back to the table to ask us if we would like another drink or a sweet and our plates were not cleared away, then when we asked a waitress if we could see the dessert menu she said the kitchen was closed!! I said it was my birthday meal so another lady not in uniform took our order and came back with 3 wrong desserts! It really spoilt my birthday celebrations, we won’t be coming back!

site_logo

Jane Owen . 2024-06-28

MORE AT Google

I ordered an 'open' hummus and red pepper sandwich which turned out to be half a bread roll with humus and pepper on top, the coleslaw didn't even fill the egg cup sized container and looked like it had been thrown in from a distance, and the extra portion of chips were exactly 15 skinny fries on the side of the plate. I probably will not be eating here again and definitely would not recommend it to my friends. Apart from that it was just ok with regards to service and atmosphere.

site_logo

Polly Wem . 2024-06-25

MORE AT Google

Lovely food and very friendly staff. We spoke to Connor in the top part of the pub and he was very lovely and friendly

site_logo

Robbie Richards . 2024-06-22

MORE AT Google

Great location on the river listening to live music great atmosphere there’s even a young lad up dancing.Would definitely recommend.🥳

site_logo

michael mckenna . 2024-06-22

MORE AT Google

Beautiful place , prawn linguine to die for LOL, will be returning very soon!!!🤞

site_logo

Robin macken . 2024-06-22

MORE AT Google

I took my son yesterday for a birthday lunch and we have both been very ill overnight resulting in us both feeling totally drained for today. I am extremely disappointed as our meal and one drink came to £62!!!! We won't be back.

site_logo

Carol Hart . 2024-06-22

MORE AT Google

A great location and dog friendly. The staff were great. Friendly and helpful. The food was delicious.

site_logo

Daniel McArdle . 2024-06-21

MORE AT Google

Came in for a drink with a group of friends. The bar is well known by most of us as we love the usual vibe of the place. The barmaid (I won’t shame anyone with a description of the girl) was so rude and short with us all. She looked most of us up and down, stared at us as if we were a huge inconvenience and also made some of us feel very uncomfortable as we chose what drink we wanted. We all commented after, on how incredibly rude she seemed. We all have bad days, but this was really not welcoming at all and made us want to take our money elsewhere!

site_logo

Matt Roberts . 2024-06-16

MORE AT Google

Very nice pub on the side of river 7 close to a bridge which gives access to large public park had Sunday lunch very tasty there is a major problem with car parking very limited places available by and around the pub

site_logo

geoffrey garrad . 2024-06-10

MORE AT Google

A surprisingly good meal at the Boathouse! Whilst I've eaten here many times over the years, I can't remember having anything particularly special. However, the halloumi caesar salad last night was amazingly good. My friends chicken burger and arancini dishes were also well received. Whilst the service was a little slow at times, this did not detract from an overall excellent dining experience. Based on this visit, we shall return more regularly.

site_logo

Nick Garavini . 2024-06-09

MORE AT Google

Very nice place to go on a sunny day!!

site_logo

Lou . 2024-06-04

MORE AT Google

What a great place to be when the weather is nice.... Sitting outside enjoying a nice pint and watching the rowing boats go by...

site_logo

Gareth Williams . 2024-06-04

MORE AT Google

The T bone steak was great. As good as I would cook it myself and to be fair I cook a mean steak so hats of to this place 👌🏼

site_logo

James Green . 2024-05-30

MORE AT Google

A great riverside watering hole. Food was excellant and staff, although busy always made time for us, so a plesant time was had in the courtyard.

site_logo

Denis Nesbitt . 2024-05-30

MORE AT Google

Pub looks lovely inside. Unfortunately as we had a dog with us we had to use the garden area, which is right next to the river. Access back into pub is by very steep steps . Queue at bar was ridiculous, only one person working it , poor guy was doing both food & drink orders. Waited over 10 minutes then gave up. Obviously a very popular pub for food. Perhaps managers should employ more bar staff.

site_logo

Anne Hughes . 2024-05-29

MORE AT Google

Nice food ,great place to sit outside on a sunny day,service was a little slow,not just the food understood that it was busy,but needed more bar staff. Think they should have someone dedicated to the coffee machine so the bar staff can concentrate on alcohol and cold beverages

site_logo

Mike Ford . 2024-05-29

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
3.8

903 Opinions

location-iconSwan Hill
British
outdoor_seating_69239takeaway_69239delivery_69239

Popped in on a random Tuesday lunchtime the place was empty but that didn't put us off the service was very good, food excellent selection of drinks was spot on and the main reason we went is how dog friendly they are so we could take our little pooch with us. Would definitely visit again

restaurant_img
3.8

1123 Opinions

location-iconWenlock Road
British
outdoor_seating_68121takeaway_68121delivery_68121

Unless you want to be shouted at by an aggressive man from the kitchen who hates the sound of children’s laughter; I implore you not to take your children here.

restaurant_img
3.8

540 Opinions

location-icon2 Salop Road
British
outdoor_seating_104008takeaway_104008delivery_104008

The best thing was that the chips are home made, lovely.

restaurant_img
3.8

1366 Opinions

location-iconQueen Street
British
outdoor_seating_131659takeaway_131659delivery_131659

Had to have my mug changed as it was dirty but apart from that, the restaurant was clean, it's easy to order, plenty of seating, great prices and good grub. Food came really quickly and staff are helpful and friendly.

restaurant_img
3.8

329 Opinions

location-iconChapel Lawn Road
British
outdoor_seating_167658takeaway_167658delivery_167658

We have eaten here many times, but our last visit was EXCEPTIONAL. The wonderful people working there treated us like royalty from start to finish. The seats and tables are incredibly clean and comfortable. Can’t wait to come back!!!!!