Boathouse Inn Restaurant in Shropshire

Didn't have food but called in for a couple of pints and I can't fault it. Lovely setting, great beed and friendly staff

Beautiful location and pub. Sat watching the river and the world go by. Will visit again soon.

We chose The Boathouse to host our wedding reception and we weren't disappointed. The day went so smoothly and we felt that we were looked after all the way through from start to finish. Connor lead the way and guided us from booking, discussions, planning and ultimately delivering on the day. The venue itself is stunning. We couldn't have asked for better facilities and hospitality. Our special thanks, from myself and my wife go to Connor for leading and Matt, Summer, Neve, Hayley and Riley for looking after all our guests. Thank you and keep on doing such amazing work.

The food was expensive but lovely. We were expected to eat our steak with bread knifes, and the tomatoes were cold, considering they were grilled. There was a lot of food but plate too small.

Very nice riverside pub food was good nice selection of beers recommended

Food quality has dropped, especially on burgers. Menu could be evolved (maybe adding something which is not fast food not burgers or fried chicken or fried fish). This will give the place some class. Service and location are perfect.

Staff were rude except for one young lad the rest had a not bothered attitude

Food nothing to write home about Service extremely poor waitress with a could not care less attitude Will not be going back

After having a lovely boat trip passing the boathouse. We booked a meal after being highly recommended by the boat skipper. When entering the restaurant the chief was sitting on his laptop his finger nails were filthy long and unkept, couldn't help notice as left waiting to be directed to our booked table. Other customers were buying drinks at the bar. We asked a waitress if we ordered food at the bar. She replied no its table service. We waited 10 minutes to order drinks and our choice of roast chicken dinner. Our drinks arrived , we had finished our drinks by the time our meals arrived. The roast chicken was very average with luke warm vegetables and tiny amount of drizzled gravy. We asked for extra gravy which arrived served by a waitress who appeared to be tired and attitude of could care a less. The whole atmosphere was very disappointing with a average meal which reflected badly on the price. Its a beautiful setting but unfortunately ran by younger staff who obviously didn't want to work. Apart from a young man who was very polite and helpful. Wouldn't recommend and a very disappointing end to our lovely day in Shrewsbury.

Great location right by the river. Watching boats go by and people rowing. Drinks were lovely staff very friendly and helpful. Well worth a visit

Popped in for lunch, gorgeous salmon,loved it!

Staff very attentive and very smiley and friendly, all young and attentive. Had Sunday lunch there, not at all bad, all made and cooked on the premises, roast beef was a bit tough...but chicken and pork was fine. I think that to be honest it's a bit pricey for what it is.. £8 starter, £18 to £20 main and £8 dessert..was not informed before we paid the bill that service charge is added automatically..if you noticed it on the bill they will remove it..on top of the already slightly pricey food 12.5% service charge is a bit of a piss take. Enjoyable, pleasant, friendly, pricey for what it is....oh dog friendly as well.

Great location Quiet at the time we visited Was undergoing some renovation work so entered via the garden to a temporary bar

I visited the Boathouse for a drink; I loved the place so much I came back the following day before returning home to Derbyshire. The waiter was so friendly & professional and it's a gorgeous spot to watch the world go by, especially when the weather was so good. Thoroughly recommend.

The food was delicious, but unfortunately, my daughter food beard hair in her fish and chips.

Great atmosphere, good food. Toilets were clean but had not been tidied for a while. However, it was very busy.

Such a lovely location but horribly disappointing experience. Not enough staff and those recruited way too young. Ordered the crispy fried beef and the clueless waitress came to the table and asked who’d ordered the ceaser salad! She looked half asleep and no cutlery provided. Meal was not seasoned and beef dry. Boyfriend’s meal wasn’t good either. Will not return. Sort it out. You are coasting on a fabulous location.

Had the best time with the family at the boathouse, food was lovely and had Kira as our server, who was more than welcoming. Food came quick and all plates were cleared! 5 stars all round except for atmosphere unfortunately. As much as I love the jazz playlist, we were not too big of fans of the Ibiza chill.

Fast service, friendly staff, and delicious food! My husband and I both got steak and chips - his medium rare and mine medium - which were cooked to perfection. Our waitress was a joy to interact with and the atmosphere was second-to-none. will definitely be coming back and recommending to friends!

Late afternoon visit. Great location by the river. A shame the service is dreadful and the food inedible. Bar on the terrace outside had insufficient staff serving. Queues long. Plenty of staff milling around or chatting amongst themselves with little or no interested in doing their jobs. When food arrived. Partner and my food arrived at different times and no cutlery. Had to ask twice for cutlery with food going cold. Partners dish of crispy beef salad inedible. Complained! Partner had something else. Not much better. Refund for some of it. Won't be going back. They are getting away with poor service and food because of the nice location. A great shame as it could be so much better.

Staff/ management make the place a great environment, and it has a great view.

lovely staff, lovely environment, would go again

We had slow service at the start to seat us we were all standing for about 10mins just to get seated then when we ordered drinks took about 15mins when the lady came over to order our food we all ordered steaks the lady left then came back to ask how we all wanted our steaks cooked! We then waited an hour and 40mins to receive our food and when we did they brought 2 plates and and didn’t even give the rest of our food till 6mins later when we all received our steak they were all stone cold the chips were over cooked so was the steaks they were not moist and completely dry they were not cooked to our preferences we then had the manager over to re-fire our food which took another 30mins and the steaks came out burnt! The chef clearly doesn’t know how to cook and I’m surprised the service even brought it out the door! The manager took £35 off the bill but at the end of it we would have rather spent £35 at mc Donald’s! It was clear we weren’t the only customers getting served slow! And overcooked food!

You should be closed down! Terrible service and manners! Chef can’t cook! Only good thing about the place is the view

lovely meal and drinks! the staff were so friendly and helpful

had a lovely time at the Boathouse in Shrewsbury with my friends! the menu had a good variety and the service was super attentive and friendly :)

For my last day in Shrewsbury me and my family came for food, it was fantastic I had a boathouse burger it was amazing probably the best I have had in Shrewsbury, the staff are friendly and welcoming made us feel like we were at home, special thanks to the assistant manager Connor who served us all night and had some amazing conversations and you can see why the staff are so passionate.Will definitely be coming back.

Just popped in on our way back home. Quick service and plenty of seating.

On a nice day outside on the river

Lovely food, I had the cauliflower burger and my wife had the salmon fillet. Both fresh, well seasoned and well cooked. Very generous desserts and great service also pretty reasonable by todays standards! Great location with good views of the quarry and the river. Very nice waiting staff too. All in all, a great experience!

Shocking service from the bar staff . Not very helpful ..

No cutlery food thrown down on table

One of the best places for food and drinks in shrewsbury Tom and all the staff are wonderful as always

We had a great lunch outside overlooking the river. A varied menu reasonably priced and the food was tasty and well presented. I had the belly pork and my companion had the fish and chips. The staff were polite and friendly.

The restaurant was lovely and outdoor area was vibrant, however wasn’t too impressed with service and, the time it took to serve our meals and not to mention two of our dishes came out cold (chicken skewers). I definitely think the staff members do not have clue on services and, check on customer happy with their food. They were just standing around and talking to one another.

The pub is very nice, but the staff are very abrupt and a bit rude.

Good and service here has gone rapidly downhill. Expensive menu providing poor quality small portions. Many many better places for food in Shrewsbury

Food was first class, tasty,hot and well presented. The staff were friendly, polite and very efficient, we will return here, J & D

We had a lovely later afternoon/evening on Saturday night. Part of the boathouse weekender event. Staff were helpful and friendly. Food was ordered at the bar as we sat outside and arrived quickly at our table. Highly recommend the pepperoni wood fired pizza with hot honey and the Taccos. Best Pizza combo I've ever tasted. It was delicious. Wish they had this on the menu all the time. Atmosphere was a dream and we enjoyed the live music. Maybe more of an Ibiza chill style music would have been more my preference but you can’t have it all! All in all a great place to be in Shrewsbury.

Food average, nice location, poor customer service

Lovely riverside location with good food. Brilliant service from Riley and the kitchen who sorted out an issue (I forgot to check a dish was gluten-free) quickly and with no fuss.

Lovely pub on the river, sat outside in the warmth. A lovely afternoon. A special mention for Matt, who served me and my friends food and drinks at the bar, it was very busy and food couldn’t be ordered whilst someone else was ordering off our table, however, got our food ordered as quick as possible and made the afternoon that more special for us.

Gloriously situated for a summer evening riverside. Dependably nice but not outstanding food; pleasant but somewhat slow service on a very crowded evening. Always best to book. Parking tricky - check nearby streets.

Beer was ok ...food was great...lots of people...servers great .......overall we had a really pleasant afternoon 😎💋2024.....not so good

Quite quiet when I was there - food service was quick and quality good, at a premium price though - nice setting and good furnishings

Very very busy nice plesant staff

Dear Thomas, A much-delayed thank you for hosting a family celebration at the Boat House. It was a complete success! Everyone who attended had a brilliant time. So much of this was due to your meticulous planning and asking us all the right questions. Everything went to schedule with excellent and plentiful amounts of delicious fresh food. Your staff were all cheerful, attentive and efficient. Much can go wrong at such a large event, but we got very lucky in choosing the Boat House and the weather was a bonus, making it the perfect setting. All the small details were thought of, including supplying cardboard boxes for any leftover food. Thank you so much Thomas and your wonderful team. We shall be back again! Kind Regards Clive and Karen

What a disgrace. We ordered the Charcuterie Board for £20 which was awful and tiny. The garnish you can see in the picture is described on the menu as a dressed salad. The cheese was not much bigger than a cheese triangle and smaller than the butter portion. The portions of bread and meat were tiny and were stale so much so the oil, relish and butter were hardly used. We also ordered a jug of sangria which came warm in a bottle with no ice made from J2O. £44 in total. Absolute rip off

Three friends one dog booked for dinner, sat at a lovely table outside but inky after arriving at the bar to be told we had to leave because of the dog and walk downbthe road and through the outside gate as the dog was not allowed to walk through the inside.. Tye staff in the garden were great, attentive, friendly, and efficient. Water for the dog was the first thing offered, followed by our order for drinks. The presentation and service of the food were excellent, but the skewers and the linguine were somewhat lacking in flavour but that may have been due to three kitchen staff dec8fing to black the ramp next yo our table and scrub the area with a yard brush.. The smell of ammonia was overwhelming. This really did detract from what otherwise had all the makings of an enjoyable evening.

The staff were rude and needing training. Requested Olives and Fries at the bar but were told they don’t have either, only to see the menu that they have both. Steak was chewy and had fat running throughout. Refund issued for food but no room for feedback to the staff for improvement. Avoid at all costs.

Pretty much as my title describes. Customer service needs to come from the heart. Simple things like smiling and attentiveness to the needs of the customer always help. Here it felt like the staff were just going through the motions. Food was good. Drink selection needs improvement. Staff need to be given some direction but my guess is their leadership team don’t care.

Amazing fish and chips, one of the best I've ever had, and we were treated so well by the staff, with a great atmosphere, made for a lovely day out

Chose this place for nice location. Booked a table outside. It took a waitress 15 minutes to attend the allocated table.then a further 20 mins to get two pints ?!? Then when our third guest joined we had to holler a waiter to get three drinks. These never came after 20 mins.Had to ask a different waitress to follow up n our order. No feedback.Then asked a third waitress to follow up with our drinks order. 35 mins later nothing appears. So we gave up! Thought No point in ordering a meal ( which all looked exepensive but not interesting on the menu) so we left (after paying for the first two pints at the main bar) We got fed up waiting!!! Goodness knows whatever happened to our second round of drinks. They just never appeared. Hopeless table service. This establishment is badly run. Busy, and with huges queues noticeable for the two main bars to get served . I will never return on a busy Friday or Saturday. 1* is being generous.

We only stopped for a drink in the beer garden, which overlooks the river, so it provides a lovely setting. Easy access via a pedestrian bridge from The Quarry area of Shrewsbury. The food served to others looked nice, but we just had a drink.

Absolutely fantastic food and service , gentleman that served us on arrival was exceptionally welcoming celebration birthdays for 3 family members was a day to remember thank you soo much for everything, 🌟🌟🌟

Great and iconic spot in Shrewsbury, with amazing views of the river, quarry and the foot bridge.

A beautiful pub and fantastic staff, didn’t eat but the food looked amazing

We had a lovely meal today and the service was excellent, a young lady named Grace dealt with our every need. Will definitely be back!!!

Luke was fantastic, excellent service and food 5* will definitely be back

Have been coming here for years, must've changed the chief and now food is terrible, Food was burnt Dry It's a shame that the service has gone so poor

Staff were not friendly, apart from a helpful young lad. Food was disgusting and flavourless. So bad I left mine.

Lovely setting by the river. The roast beef Sunday lunch was very good with just the right amount of seasonal vegetables, roast potatoes and beef with the most amazing yorkshire puddings. Service was quick and the staff all very friendly and helpful. Would definitely recommend a visit

Sadly the bad reviews on service are spot on! We ate here Saturday night, food was very nice, well the mains were, I don't know about the starters because as we chose to sit on the terrace to eat we were informed that if you order starters they will come out with your main!! "That's just how it is" we were abruptly informed!!!...when the mains arrived they were plonked on the table while the abrupt served walked straight off, no "would you like anything else" we then tried to get the attention of one of the 3 servers goofing around playing with their hair to dare to ask for pepper, there were 3 of us and we had 2 sachets chucked on the table, not a word spoken and the girl walked off!! Didn't realise there was,a pepper shortage!! And when we mentioned could we have the heater on we were abruptly told " there's blankets in the box".....quite possibly the worst service I've ever had!! Will definitely not eat here again!!!

Relies on its location, fell down on food. Had a table outside where I was informed there is no waited service and had to order at the bar. Fine no issue with that. However after reading the menu the 4 of us decided we were having starters and mains, but was informed when ordering that the food will come out in any order….as and when ready. I said your menu says starters not tapas and was told this was irrelevant and so we went with it. And true to the warning, some main courses arrived before the starters and eventually everything we ordered was on the table. Ridiculous that they can’t organise this in a busy pub/restaurant. We did question ourselves after, but didn’t think of it at the time to order each course separately. This would have resolved it and if they insist on not being able to manage this basic task of serving food in order (which every other establishment I have been to can)then maybe they should advertise and communicate this themselves. Still after all a very odd situation. After all that the food was average, I had linguine crab and prawn which the sauce had split with the cream and had no evidence of crab, burger I was told was ok. Charcuterie board again ok. Nothing clever or special and spoilt by the odd decision to not be able to be served starter and mains separately.

Food was great, service was shocking! When we arrived we were shown to the wrong table ( I had physically gone in a few days before to show them the tale I wanted overlooking the river at the front for 5 people ) the waiter took us to a table for 4 at the back by the toilets! When I queried it he said the table for 5at the front was reserved for a birthday meal and I said yes mine! The food was lovely but nobody came back to the table to ask us if we would like another drink or a sweet and our plates were not cleared away, then when we asked a waitress if we could see the dessert menu she said the kitchen was closed!! I said it was my birthday meal so another lady not in uniform took our order and came back with 3 wrong desserts! It really spoilt my birthday celebrations, we won’t be coming back!

I ordered an 'open' hummus and red pepper sandwich which turned out to be half a bread roll with humus and pepper on top, the coleslaw didn't even fill the egg cup sized container and looked like it had been thrown in from a distance, and the extra portion of chips were exactly 15 skinny fries on the side of the plate. I probably will not be eating here again and definitely would not recommend it to my friends. Apart from that it was just ok with regards to service and atmosphere.

Lovely food and very friendly staff. We spoke to Connor in the top part of the pub and he was very lovely and friendly

I took my son yesterday for a birthday lunch and we have both been very ill overnight resulting in us both feeling totally drained for today. I am extremely disappointed as our meal and one drink came to £62!!!! We won't be back.

Great location on the river listening to live music great atmosphere there’s even a young lad up dancing.Would definitely recommend.🥳

Beautiful place , prawn linguine to die for LOL, will be returning very soon!!!🤞

A great location and dog friendly. The staff were great. Friendly and helpful. The food was delicious.

Came in for a drink with a group of friends. The bar is well known by most of us as we love the usual vibe of the place. The barmaid (I won’t shame anyone with a description of the girl) was so rude and short with us all. She looked most of us up and down, stared at us as if we were a huge inconvenience and also made some of us feel very uncomfortable as we chose what drink we wanted. We all commented after, on how incredibly rude she seemed. We all have bad days, but this was really not welcoming at all and made us want to take our money elsewhere!

Very nice pub on the side of river 7 close to a bridge which gives access to large public park had Sunday lunch very tasty there is a major problem with car parking very limited places available by and around the pub

A surprisingly good meal at the Boathouse! Whilst I've eaten here many times over the years, I can't remember having anything particularly special. However, the halloumi caesar salad last night was amazingly good. My friends chicken burger and arancini dishes were also well received. Whilst the service was a little slow at times, this did not detract from an overall excellent dining experience. Based on this visit, we shall return more regularly.

What a great place to be when the weather is nice.... Sitting outside enjoying a nice pint and watching the rowing boats go by...

Very nice place to go on a sunny day!!

A great riverside watering hole. Food was excellant and staff, although busy always made time for us, so a plesant time was had in the courtyard.

The T bone steak was great. As good as I would cook it myself and to be fair I cook a mean steak so hats of to this place 👌🏼

Nice food ,great place to sit outside on a sunny day,service was a little slow,not just the food understood that it was busy,but needed more bar staff. Think they should have someone dedicated to the coffee machine so the bar staff can concentrate on alcohol and cold beverages

Pub looks lovely inside. Unfortunately as we had a dog with us we had to use the garden area, which is right next to the river. Access back into pub is by very steep steps . Queue at bar was ridiculous, only one person working it , poor guy was doing both food & drink orders. Waited over 10 minutes then gave up. Obviously a very popular pub for food. Perhaps managers should employ more bar staff.

Great service and great food with beautiful views

Just stopped for a quick drink while out and about. Nice location and bar staff friendly. Drinks were a bit pricey, though. Two halves for almost the same price as two pints elsewhere. Didn't eat so can't comment on the food.

Great location and great service and staff. Dog friendly and they have gluten free options. The food is ok but not great ( we don't eat here anymore) and the drinks are well priced. The coffee is not good though so walk over the bridge to the little coffee hut next to the play park. Their coffee is better.

Just love everything about this pub. Enjoyed a beautiful tasty Sunday lunch . The nut roast was amazing. It has a dog friendly area too which is an added bonus for us. Definitely worth a visit ☺️

Lovely surroundings and great setting. Food and drink was fantastic.

Popped in on a beautiful hot day for a cold shandy. And a pupachino too . Lovely seating outside. Great place. Didn't get food but it did look really nice

Excellent quality locally sourced food, met on arrival with a warm welcome by Hayley who continued with fantastic, attentive service. From the boss to the bar staff and waitresses.. The service was exceptional! Even surprising us with a card and a complementary drink for our anniversary.. Highly recommend.

Stopped for a few hours for a couple of drinks while watching the world go by. Lovely spot. Ended up having some chips and bread etc, all very nice, in fact some of the better food we had during our weekend break in Shrewsbury.

We were showed to our table then waited 25 minutes to be seen, but I had to get up and ask if someone could tend to us. In the mean time I grabbed my own drinks from the bar. When I booked the outdoor terrace it is advertised as basically an outdoor restaurante yet we had to endure people standing all around us drinking, seemingly on a night out, which the serving staff tended to without fail as we patiently waited to even get a drink. We also had to eat our food while another table was allowed to openly vape in this so called seated ‘eating’ area. As far as the food goes the Camembert sharing was nice, but not really hard to get wrong🤷🏼‍♂️ but the burgers at around £16 each, we left. They were burnt, cold, and I’m pretty sure we had the cheapest bag of chips going. I then had to look for someone, again, to pay and when I raised these issues with them - because there was nobody around when we were eating, was just told she will pass it on to management. We were provided a 2 hr time slot and we were there 1.5 hrs but only because it took a full hour to get an order taken and a starter brought out! Real shame as I booked there as a surprise for a wedding anniversary and travelled from north wales to Shrewsbury for a night away. We will return to Shrewsbury but never to the Boathouse

We just went there for a drink, it was alright, good atmosphere

A delicious burger right on the river front in the glorious 🌞 . Great staff and food, topped of with a pint of Starapromen, great visit

Location second to none in Shrewsbury, food fantastic. Many staff buzzing around offering to help. Dog friendly, another one of our usual haunts during a dog walk. It's the dogs fault really. 🤣

It's a nice pub by the river, parking is limited and you need to drive around to find a spot. I wanted the Sunday roast, but it wasn't on the menu for the outside bit. But when walking through the restaurant to exit saw people having a Sunday roast. So maybe they have different menus? It's okay.

Really lovely chilled out place to go by the river

Just visited for a drink on the deck. Lovely friendly professional service in a perfect setting on the river.

Booked for my birthday. It was a Sunday evening we had two small dogs with us.As soon as we walked in we were taken to our table ,literally we sat in-front of the main entrance door . We felt we were sitting in the gang way . No views only the front door and the wall . Food was tasty with a good sized portion-and was well presented.Staff were friendly enough.Didn’t get to see any of the pub so couldn’t comment if it was nice or not.Wont be visiting again.Im disappointed as I was looking forward to it after reading the reviews and them saying they were dog friendly ,they weren’t.

Went for lunch. Pleasant staff, shown to a table with view of the river. Good service, v good food (just right amount foe a lunch time). We had a good time. Fair price. Will go again when in Shrewsbury..

Nice food Look after our group well

We had Sunday lunch at The Boathouse today and the meal was delicious. The service was fantastic, warm and welcoming and the view from the restaurant was lovely. We would definitely recommend.

Really nice place to sit and enjoy the view. Lovely staff