Bluebell Hotel Middlesbrough in Middlesbrough

Did a meeting with work then a stop over, rooms are well appointed, clean and quiet. Food was spot on and breakfast was good too.

Went with family and met other family members there. We only used the bar facilities. Went following week and enjoyed our lunch. If you use carparking you need to register your details at the bar so you don't pay.

Exceptional value for money. I'll be back.

Wonderful stay! Gorgeous, cozy hotel with friendly staff, good breakfasts and a beautiful bar.” “Everything was perfect, clean and simple and the staff was were very friendly and caring. I visited on 01/08/24 I had lunch which was chilli cheese baked potato. Lovely food shout out to the Kitchen team Clara & Becca and the lovely Jackie who served me at the bar.

Tegan gave us great customer service. A great asset to The Bluebell and she listened to our request and surpassed our expectations.

TEGAN went out her way to provide first class customer care

Perfect stop over to visit friends..Staff had smiles and very pleased to help if needed..Disabled parking at the door great..easy access..disbled toilet great...the only niggle but no problem and managed with or without helpful staff were the doors not being auto opening...but very enjoyable stay and would recommend.

Review of the pub not the hotel. Recently refurbished, when it reopened I'd have given 4* as they always had enough staff behind the bar, the food was fine and they had a couple of decent beers from the local 3 brothers brewery for a reasonable price. On subsequent visits no real ale has been available, and now they have actually removed the only 2 hand pumps altogether. The beer choice is now John Smith's smooth, or £7 "craft" IPAs which usually aren't available anyway. They had 1 person behind the bar with a queue of 9 on a Tuesday evening. Sadly I will have to go elsewhere for a decent pint in future.

We had an excellent meal here. We had arrived about five minutes after evening service had closed, but the staff member persuaded the kitchen to make us a meal each. Service was quick! Prices reasonable. Would have liked to spend longer here, but it was closing early. We'd be happy to go back.

I've just been to the Bluebell today. We had the function room booked for a family & friends event and it was spot on thank you. The whole pub seemed very nice. Most important of course are the staff, a very friendly and helpful bunch of people. I asked their names to leave feedback and was told they were Jo, Tegan, Millie, Tom, Abbie, Harvey & Louise. Thank you all. Peter (I didn't stay in a room so can't comment on that)

Love a trip to the Bluebell always friendly bar staff. Tegan I believe was excellent and served me a few times with great customer service. Can't speak for the hotel but highly recommend to anyone.

Always a good atmosphere. Nice staff and good service.

Great place to stay as central to where we visited, Breakfast A+++++ Have booked another stay later this year

Could do with more bar staff, especially ones who know drinks by brand/name as the 2 who served me were a tad clueless🙄

It was ok football was on very loud and wifi no passwords

Just had a Wake in one of the private hire rooms. Room nice, buffet nice and bar ok.

Looks really good now it's had a makeover and dog friendly

First time since it's been under new management, and I enjoyed Quiz Night very much.

Had a lovely time here getting away from the wife and kids. The staff, particularly Joely, were incredibly helpful and made me forget all about the hell back home. I will be spending plenty of my evenings here from now on!

Had a great experience here. Service was quick and welcoming, my server Joely made sure to regularly check up on us and always provided us with service with a smile x Will be sure to come back soon! Xx

Lovely time, Joely in particular was very helpful

The staff were brilliant! Joely on the bar was very helpful and attentive. The atmosphere was incredible!! Would definitely go again!

Lovely service at the bar from joely. Location was amazing, loved the experience overall!

Great time! Me and my friends enjoyed!! Great place & great drinks, made by a Joely (I think) either way was amazing! Would definitely go many more times!!

Came here a week ago for some drinks and Joely was really helpful. The place is lovely I always come here

Served by Louise, very pleasant lady who was attentive and diligent.

Great place and love the garlic bread. Always service with a smile from Dylan and Jo and everyone

First and foremost professionalism, friendliness and ability. Dylan brings assurance to the bar.

We came in for Sunday carvery on Father's Day. It was a lovely experience, the food was lovely plenty of it. The carving lady Emma was very friendly and welcoming. Staff was happy to help especially to lady who was topping up, we asked her for a few things and she was quick at getting them. Overall a lovely experience, thankyou we will be back.

Meal was fine, bar staff new but helpfull. Paid £3;90 1/2 pint of non alcohol lager. Will jot be going there in a long while

dont have food until the delivery comes , very disappointing.

Large group of us so booked a table in advance. Food and service excellent. Great range of beers and lagers to wash it down.

*I've added updates at the end of my review* Visited as I knew they had vegetarian / vegan options. Couldn't find a kids menu snd staff seemed too busy to approach so I set about ordering a vegetarian burger for my daughter "we dont do a kids vegetarian / vegan burger". The astute barman asked a colleague about a kids version to be told "we don't do 'em" so I said an adult one would be fine. "Just a plain burger in a bun tho please, as my daughter doesn't like the extra toppings".... Then, out comes my daughter's burger with vegan plastic orange cheez slices (swiftly scraped off) and then we hit some odd kind of dressing/sauce that was smothered over the bun bottom. Thankfully, after pointing out to a server that we'd asked for a plain burger they swiftly popped her burger into a plain bun. Overall it just seemed like poor communication. If they did a veggie burger why not offer a fantastic kids version, surely it'd be dead easy to add to the menu. *Update 1. I visited in March after they 'relaunched' their food after they were panned [pun intended] with a zero food hygiene rating late in 2023. Menu had changed but I suffered a real mix-up, ordered a veggie burger from the munu (the only one it listed IIRC) and received a completely different veggie burger, which wasn't anywhere on the menu and nobody could quite explain to me -it didn't even seem to be one of the meaty options with a veggie burger substituted in. It was taken back and some time later, about 20 minutes after the rest of my group had finished both food & drinks, the correct one came out for me, Inconvenient, and possibly dangerous if I hadn't spotted their error and had an allergy to something they'd served me. *Update 2. 22nd of May: The decor had been updated considerably, not before time, and the menu updated too I believe. Everyone's food was fine, woop ! Maybe things are looking up ‽

Great service by Abigail, looked after us all night!

Abigail served me, really great service, friendly and actually made conversation which is nice!! 😊

A great venue that catered for us 15 golfers last week Bar Service was excellent especially Ella and Morgan. Food was excellent especially the Full English Breakfast each day Convenient large free Car Park and handy access road adjacent with buses into Middlesbrough City Centre A lovely venue with lots of Tv’s for Sport in the Main Bar and large outdoor seating area also with TV’s Thoroughly recommend

Wonderful food great staff, love what they have done

1st time going here ,apart from not having the mixed grill that hubby wanted the meals were good ,we would recommend .There is a charge for the car park but only £1 for 3 hours .

Left my 2 chargers in bedroom, were duly posted to my home. Thank you. Clean hotel, very welcoming front-of- house and housekeeping staff. Would return. Polite and helpful personnel. Close to cashpoint and supermarket. Quiet bedroom. Overall very good experience and great value.

Nice and clean rooms . Friendly staff. Will be returning

The Bluebell is a fantastic spot with great drinks. There's nothing quite like sipping a pint of Peroni in the beer garden on a sunny day. One potential improvement could be to explore the idea of putting up some hedging to block the view of the roundabout and cars, as it can disrupt the atmosphere in the beer garden. As for the food, it's your standard pub grub, but the small plate deals offer good value. Overall, it's a lovely place to enjoy a pint!

Great place to stay. Good pub and food adjoining the hotel. Excellent staff and helpful housekeepers

Myself husband and daughter came in today for drinks and a carvery the food was delicious. The mash was lovely and creamy and the meat so tender we were served on the carvery by Emma and at the bar by Amiee both lovely chatty ladies. The bluebell is a gorgeous pub the new managers and all the staff are lovely all down to earth and make this pub a better place to be. If you haven’t tried it then you need too you won’t be disappointed! We will be back soon

We sat outside for a drink met up with some friends

Had a great time at the Bluebell hotel for a few drinks and food. Tegan served us and was really nice and made sure we felt welcome.

Really stupid ignorant staff who cant / won’t listen and have a real stroppy attitude especially the bar manager , will not be going back especially after they got pulled for hygiene in the kitchen

Been here a few times as its local always have a great time staff and regulars always friendly definitely be back there's a great variety of drinks and a brilliant atmosphere

A really good hotel which is having a total revamp. Hotel looks a bit tired now but can’t wait to come back as I am sure it will be the place to stay in Middlesbrough. Staff lovely especially Rachel and Kaia. Clean. The bed and bedding etc was immaculate thanks to Deborah for that one. And got to add the Scottish fine soups in the bathroom absolutely loved going to order some for home. Well done to your team and good luck with the revamped premises x

One of the best places to watch football in Middlesbrough. The pints are spot on as well. The management is well approachable if anything is needed.

Went to the bluebell tonight and I was surprised at how much it’s changed had the best night in a long while. Andy Rachel Jo all new management were unreal this pub has never been so good served by Tegan and Ella gorgeous girls very chatty made me feel so welcome ste and Emma with there gorgeous food. This is my local I come here all the time but the difference Iv noticed tonight is off the scale thanks guys your smashing it and I’d 100% recommend you summer can’t come fast enough for me beer garden weather at the ready

Popped in the bar for a drink after work and was served by kirsty she's always there with a smile on her face and ready for a chat thank u kirsty x

I loved my food, Sausages, Chips and Vegetables. And for dessert, I had ice cream. Kirsty was very helpful nice to me (Scarlet 10 yrs old)

Great food and brilliant atmosphere. Brilliant pub quiz and lovely staff will deffinatly visit again. Good thing to do on a evening.

Went in for a quick catch up with my brother. Serviced by a lovely lady called Kirsty. Totally recommend the place.

Bit old for my liking. Nice stained glass though. Cocktails are to die for.

Excellent pub. Tegan is always a fantastic host and goes above and beyond for her guests. I highly recommend this pub to any type of visitor

Dinner was spot on and Kirsty was brilliant Only one problem was the coke was flat😔 9/10 wouldn't mind a trip back in the near future

Fish & chips were spot on. Thoroughly enjoyed them. 10/10 to Chef Ste. We were served by Kirsty who’s lovely. She always has a chat with us and makes us feel so welcome. We visit once a month and she always has a smile and remembers who we are. Makes my Dad feel so special. Thank you

We came in for some drinks last night and the service couldn’t have been better, the girl who served us was called Tegan and we couldn't have asked for more with the service she gave us she was constantly smiling and was very chatty. We also decided to get some of the small plates that were on a deal and congrats to the chef Ste as the food was delicious ! And with 2-4-1 cocktails on offer we couldn’t have had a better experience. Will definitely be back next weekend to see the live singer.

Been a regular for a number of years but recently went down hill well visited again this week totally different place - staff happy fridge stocked plates taken away quickly great vibe music and sport clean great environment like it used to be keep it up blue bell staff and Kirsty rathbone we will keep coming back 😀

Great pub, great food, all staff very Friendly & welcoming especially Tegan, Kirsty & Ellie & Morgan and lady in kitchen/chef. Was also there Xmas day for lunch after bad reviews there was nothing at all to complain about. Food was delicious

Thank you Kirsty for your excellent service and for looking after my family. Well done to the Bluebell on 5 stars Always had confidence in you

Excellent food and great service as always. I was served by Amy, Tegan and Kirsty tonight, who were very welcoming and helpful as per.

I have stayed away for sometime since the Evening Gazette published a very negative article, but returned today and Kirsty made the visit worthwhile as her customer service was impeccable. I hope the Evening Gazette return soon and put right the wrong. I myself will...

Checked into hotel and served all night by Kirsty. Brilliant service all night. Great food, great drinks. Live entertainment was brilliant. Highly recommend.

Great place day or night I came in for a pint with my friend and son Kirsty who works there was very attentive with my 2 year old Thank you

Lovely evening out at The Blue Bell Acklam. Kirsty gave us a really warm welcome. We look forward to going again. New Management are making such a difference. Pity the Friday fish&chips with free drink special has been cancelled we were looking forward to enjoying...

Well, I've heard about the revamping of The Bluebell, so thought I'd give it a go. The Staff were very polite and friendly and the place itself looks good. I ordered the lunch special, southern fried chicken cheese melt with home made chips, with free...

Wow what a difference! We visited in the summer as a group of friends and were disappointed. We decided to give it a try on Monday evening for our monthly catch up and were so impressed with the difference! We were told there is a...

Christmas night at the Bluebell, 10/10 all round for service, standards, team and food. lovely warm welcome from arrival to leaving. Staff were excellent and food was hot and tasty.

Carvery!! If I didn't need to use more characters that's all I'd need to say!!! Absolutely lovely. We have a few picky people in our group so it's usually a nightmare. The staff were absolutely fab a lady called Jo couldn't help us enough and...

Just enjoyed a family lunch at the carvery Staff pleasant and food very good Thanks to Kirsty for looking after us

Kirsty front of house was lovely. She was very attentive to our special needs kids we had with us. Three mums with three children. She even put the kids channel on for the kids in the area we sat in. Food was lovely also.

Can't fault the pub.. although we didn't get anything to eat just a drink.. and they had no ice.. with a very rude bar manager. The hotel on the other hand was rough.. it smells of foist the shower was crap was a trickle.. the...

We called in on Saturday morning for a breakfast and it was great! A set price and then help yourself to what you want? Sounds perfect. A great little idea, and a bit different from the norm.

Thanks Kirsty for sorting us out with two last minute carvery meals. Don’t t live in the area but we thought the generous servings good value for money. Hoping for a doggy bag for excess meat!

Great breakfast & very quick, friendly service from Kirsty. Will come back again, thank you very much. x

Great Breakfast and friendly staff. (Kirsty) We will be coming back for another soon! Thank you!!!

Good beer good food nice easy atmosphere but you have to pay to park ok you get your money back it's just a bit of a chew on

After a rouge night . De manager arange a good room thanks Daroni group.nl

We had a lovely meal today at lunch time the staff were excellent especially Kirsty who cooked and served our food. The quality and price were very good. Will recommend.

Great pint great atmosphere dans parmos are the best

Awful crowded noisy and a fight broke out so after waiting for over an hour for food we were told no food because of fight CE back later we had a child with us and it was 8 15

Food was almost inedible, didn't have 2 different wines or the prosecco and the prosecco they did have was warm.

Its has nice variation of seating areas, standard pub meals, pleasant atmosphere, televions with sport on and outside drinking area for the summer plenty of car park space. Parking meter for car park refundable voucher at bar.

his it’s the nightmare hotel, it’s a old hotel e old furniture, however that’s not a problem for me, but when you have a bedroom with hair on the toilet e bed and dry toothpaste on the basin it became worrying. Complain about it and was give to me another room, as I was tired and no more rooms available in the area I decided to sleep on top of my bed with my clothes on. Breakfast the most poor and horrible thing I’ve ever had. When I got back home realised that I left behind my toiletry bag, with my perfume, creams and other things ( the bag was Tommy Hiltiger and a Versace perfume total cost over £100) I called and was confirmed that was there and told to me that it would be send to the address that I provided. After 3 weeks nothing come, and I was in Middlesbrough again, went there personally and they couldn’t find it, the guy there took my contact again and my address and told that he would speak with housekeeping to see where it was. 2 weeks pass and still no sign of it or any news. DONT STAY HERE, ITS NOT CLEAN AND THE STAFF ITS DODGY. Note the management: I will post this review in all the web sites where your name will show.

Very good service and atmosphere

Great place to meet for a pint after work (especially on a friday) to get into the mood for the weekend. Food isn't bad either with a good choice for a fair price

Used to live in m'bro, still have a lot of family here so have always used bluebell to stay while here, usually clean friendly and comfy, this time however, found the hotel room quite dirty, with stains on furniture and questionable cleanliness in the bathroom, we paid for breakfast each day of our 4 day stay, but were told on Monday morning, there is no chef, the manager on duty on Monday morning couldn't bring himself to say good morning to us never mind tuck his shirt in or smile, so sad that such a lovely place is being allowed to go to seed.

Lovely hot Sunday carvey, great selection of meats and veg, friendly staff very prompt to clean away plates and wipe tables.

There was 9 of us there today for Sunday dinner. It was really nice and the service was good. It was our first time and would definitely return again.

Been in for dinner today, great value service was super Jordan went the extra mile and made our son feel welcome

Great atmosphere. Reasonably priced drinks. Service from bar staff quick and efficient.

Nice staff, nice place but it was so cold in there , get the heating on.

My husband a friend & my self have just been for Sunday lunch at the blue bell, £8.99 cavery, absolutely gorgeous, meat lovely, good choice of veg all fresh, worth every penny, we will definitely be going back there.

Suns out place was packed staff working the socks off, prices where ok food was 1st class

Nice venue, easy to get too and good food options

Always have an excellent carvery on a Sunday !...

Great atmosphere and great service, will try the food next time.

Absolutely appalling customer service. Booked a party. Absolutely no flexibility, no help with arrangements, couldn't even get a reply on adding extras to the buffet. The only good thing about them is they cancelled the booking without a hitch