Bloxham Nursery And Tearoom in Cherwell

Admittedly, we were warned before entering that the till wasn't functioning, so we were asked to be patient, which, naturally we were. The younger girl got on with making drinks etc efficiently, but the older cashier was almost going into meltdown. Yes, it's stressful, yes, it causes slight delays, which we understood totally, but please smile or make a joke about it and don't make customers feel as if it's their fault. No one was impatient or grumpy in the queue. We all understood the situation, so make the most of it and speak kindly to your staff and customers please. As others have stated in their reviews, being told to wait by the till for your cakes and drinks etc, makes it cramped and uncomfortable, which obviously made the server more on edge. On the plus side, food and drinks were lovely. Just please smile, it's a service industry requiring a friendly face!

Fantastic spot for people watching and for having Fantastic food served by Fantastic staff in Fantastic surroundings will definitely be returning any time soon

We’ve always enjoyed visiting the cafe, unfortunately today we made the mistake of booking a table for lunch. The cafe had plenty of free tables, but we were made to feel very uncomfortable when we asked if we could move to another table? We were told they get very busy over lunch and because we were a couple we couldn’t sit on a table of four? Interestingly no other customers were asked to move and subsequently couples entered the cafe sat wherever they wanted!? We were asked when we left if everything was okay, we raised the situation with the member of staff, she just tapped her wrist? Totally spoilt our visit, made us feel undervalued, unwelcome and ruined our experience. Might benefit this particular staff member to undertake some customer service training? The food was exceptional, the environment is wonderful. Unless you are a larger group, don’t book a table just arrive early!

Sadly this tearoom does not care about its local customers. Tried to get lunch for us it was just 2pm would not serve us. Surely its not to much to ask to make a sandwich. Other times you can go in no food is being served it has now become a very unreliable place to eat. I fully understand staffing issues but fhis has been an issue for some time. It's a lovely place but fed up with the consistency of what's on offer or not.

Been three times in the last month and each time the lady serving was chatting to her colleagues and in no hurry to serve the que of people that was in front of her. The fact they ask you to wait at the end of the counter for your drinks adds to the confusion with people blocking the staff coming out of the kitchen. Could be so much better with a bit of reorganization. Nice cakes and coffee

Dropped in for coffee with a friend, will be back again. We had an assistance dog with us but we didn’t spot a bowl of water out for dogs.

We went for lunch in the café. We were a party of three, and we each had a delicious and well prepared meal, with a coffee to follow. The café is large and airy but with a great atmosphere. There are toilets close by which proved to well cleaned and stocked. The staff in the café were very hardworking and friendly, and they took very good care of us. We shall certainly be returning.