Blaina Wharf in Newport

Lovely hot food, service was quick and everyone (10) enjoyed their meals. Nice and clean environment, lovely decor, toilets lovely and clean and little ones enjoyed outdoor play area.

Very helpful staff all very welcoming. Food was great

Ordered the cowboy burger and hunters chicken. The chicken was a bit dry and the BBQ sauce was all dried up. The burger was lovely and the chips were hot and crunchy. My biggest qualm was with the young male waiter trying to clear our plates as I've still got a mouthful of food. We felt very rushed to leave because of that.

Very good food, service, friendly atmosphere

Seren 10 out 10 for Customer service Service with a smile 😃

Great place for a pint in the sun after a long day at work. Service with a smile from Seren.

⭐⭐⭐⭐⭐ Fantastic atmosphere, incredibly friendly staff (Seren and Adam at the bar were great!), delicious food, and a great drinks selection. A proper pub experience done right! Highly recommend.

Visited with my grandchildren for food. Loved the food and outdoor play area.

Lovely atmosphere and very friendly service.

Great pub, clean, friendly. Served by seren who done an amazing job.

Went on mothers day so it was super busy. Had a carvery, the meat was lovely, I had pork, turkey and beef. Really nice meats, the veg was fine. Gravy was not the best but its fine. Staff were nice and friendly and were helpful when I mentioned I had a food allergy. The meats are better in Blaina wharf than toby carvery, but the gravy is better at toby carvery.

Seren provided excellent service during my recent dining experience. She was attentive and made sure our drinks were always refilled. Her recommendations from the menu were spot-on, and she was happy to answer any questions we had. Overall, Seren's friendly demeanor and efficiency greatly enhanced our meal. I would definitely recommend asking for her section when you visit.

We ordered food at 18.15 and I hadn’t eaten since breakfast so was starving. After 45 minutes we still hadn’t been served any food so asked how long it would be and were told it was being plated up. 5 mins later ( 50 mins after ordering) we asked for a refund and went and got a take away as we still hadn’t been served with any food

Absolutely shocking service today. This place has gone rapidly downhill. Not all the staffs fault but hours are being cut and lack of experience in the kitchen is adding pressure and creating chaos. Waited over an hour for 3 fish n chips meals. Totally ruined a birthday celebration. Manager trying his best but food just not arriving and people getting frustrated everywhere. Carvery was awful too, left 70% of the food and absolutely gutted to have wasted money too.

My meal was good. However the rest of the group had the carvery. The pigs in blanket were kept in warm water to retain heat. So the pigs in blanket were inedible.

A very nice carvery indeed. Smart pub. Loads of room.

Came here for a Sunday dinner after having been let down somewhere else. Have come here many times before, and like always, it never fails to disappoint. Managed to get a table, great choice of food, tasty as ever and friendly staff with a great atmosphere. Highly recommend.

Was waiting ages to be greeted and ages to be seated, menus and glasses dirty and sticky. Food had 45 minute delay, wasn't kept updated and nothing offered as an apology. No atmosphere, kids running around, App not working to order food. Toilets are disgusting. First time and last time visiting.

Lovely man served me 1st then a woman on Monday morning

We waited close to 1 hour four our food that came half anyways so we had to wait some more for the rest of it. Not happy and we will not come again. Nice outside area thoug.

Great friendly staff, excellent choice of food and drink

I came in tonight and was in great hands with your staff member Kian well done I will definitely be back

Excellent service friendly at the bar fab time had. Food was hot and tasty.

Great atmosphere, very attentive staff, the manager was super helpful with all of our questions and queries like nothing was too much bother for him! We had a great time and look forward to coming back soon!

great food but atmosphere bit flat

The carvery is the best around, proper home cooked food. Lovely friendly service, clean and lots of staff around to help if you need it.

Have come into the blaina warf a few times over the last few mths. The food has always been consistently cooked well from the menu, the carvery is really nice also, the chefs are doing a great job. The place is always clean and tidy. All the staff do a great job cleaning and providing a great service. As soon as we come in we've been met with a warm welcome and smile by Jazz from behind the Bar. Great team, great food, friendly place. Thanks all. We'll be back 👌

food was amazing. didnt seem to have enough staff on thow, felt sorry for the staff that was there serving us. shame because was a good night other wise

Tables not cleared. No clean available tables. Had to move plates off a table and clean it ourselves to be able to sit. Plates still left on tables 2 hours later. Didn’t see anyone clear a table whilst there. 45 mins waiting for starter - when it arrived the main meal came at the same time. Carvery was poor. Had to have Gammon as the Beef and Turkey looked inedible. Carrots dry, yorkshire pudding too hard to eat. Gravy very thick. All sauce bowls (mint, Cranberry and horseradish) empty. No napkins anywhere to be found. After we had our food at 8pm they cleared away the whole carvery section so couldn’t go back for more gravy or veg. Food just thrown in a bin and lights turned off. Used to visit here a lot and was surprised at how downhill it had gone. Very disappointed. Won’t be returning.

"Steven doesn't work here" - written by Steven himself. So bad at pretending it's just as cringe as his hospitality skills.

Not the best service as Steven was going "Waaah Waaah my area manager won't give me the approval I desperately need waah" oof.

Sunday carvery was dry and potatoes burnt. Complained to "Steven" and he told me "it is what it is" what kind of response is that? Probably hates his job as he probably jist works part time minimum wage. not coming back.

Wonderful and friendly atmosphere. My son had a brilliant time in the play park which looked safe and looked after. Food did take a while but it was busy. Food was lush even though I didn't have a carvery. Only downside is it's a little pricey compared to other restaurants

I haven't been here for a while. This time I was with my family. It's my first time to order their mixed grill. I felt so hungry even on the way here. When the food was served it looked nice. In my surprise it didn't come in with a sauce or gravy. I was so disappointed. How am I going to eat the grilled meat? Anyways, asked but apparently this meal DOES NOT have sauce or gravy to go with it..... asked for gravy from the carvery - gravy was so thick like glue. The sausages tasted bitter as quite burnt. And no member of the staff came back to check on how the food was or if there's anything else we'd liked to order. Had to ask for cutlery and tissue as there's none on our table unlike the other tables. The place is clean I guess to some extent. Will not come back anytime soon to try other food or maybe never.

New ribs are nice but the man child Steven saying "i am a manager!!! Take me serious!!!" Was the most embarrassing thing to witness. My God.

I booked a table for 1:45pm for 5 people. I wrote in the comment section we were there to watch the rugby and could we be sat by a tv. The day before our booking, I called and said I wanted the table for both matches, and would this be OK. I was told that is absolutely fine and they can see the notes on my booking, so I could keep the table for both matches. On the day, after the first match had finished a member of staff came over and informed us that they needed one of the tables back (they had given us 2 tables for the 5 of us to sit at). I explained that I spoke to somebody the day before, and they said we have the tables for both matches. The lady said no problem and left. A few minutes later, Jazz came over and said, you are here for both games right? I confirmed with you yesterday, to which we replied yes both games. We didn't think anything else of it and thought everything was sorted. A little while later, 3 of us were eating our food and another member of staff came over and told us we had to move tables NOW. We again told her that we had the tables booked for both games and that Jazz had confirmed this. The woman told us no, we had to move tables right then, even though we were in the middle of eating our food. She was extremely rude and demeaning towards us. We had just spent around £50 on food for the 3 of us, and we didn't even finish the meals as we were so embarrassed of how we were treated. She completely ruined our meal and our day. We were regulars in the pub and would often come in, including for birthday celebrations etc with large tables. We will NEVER return to this pub and would actively discourage everybody else to avoid this pub too. Since Sam & Kelly left, the standards of this pub has massively gone downhill.

The table ordering app doesn't work. We ordered veggie burgers and it changed the order to light veggie burger, (no chips, no bun). The staff are aware of this bug as someone came out to check the order, which of course delayed it. As it was it took over 40 minutes for the order to arrive at the table. The pub is described as 'dog friendly', we had our dog with us and we were hoping from that that we could eat indoors. We were told that we had to eat at a table outside. The last thing I wanted was to have to eat next to the Southern Distributor road. Nobody was clearing the tables an many had piles of plates/glasses etc on them for over an hour while we were there. The veggie burger wasn't very nice and kept repeating on me hours later. The chips came with a little pot of the identical sauce that was on the burger which seemed a bit pointless. The gravy with my wife's bangers and mash was like savoury 'no more nails' I felt I should be sticking mirrors to a wall with it.

Walk in table required, we were sat straight down. Jazz behind the bar was very friendly and helpful. Great service, carvery was beautiful.

Jazz was very friendly and a real breath of fresh air! Great food and great service?

The staff were amazing and very attentive. Overall brilliant night out with the work team

food was lovely. there was 12 of us all fed at the same time with various meals.excellent hospitality given by all the staff

Staff were super kind and helpful but the steaks were a bit overcooked

Excellent and very friendly service. Nothing was too much trouble for Jahnzier - thank you very much for making our meal out so enjoyable.

Waited ages for our meals, then when they finally arrived, two meals were burnt. Replacement gammon was just as bad. The third meal was missing parts. Not returning

On spec carvery with the usual pub grub menu as well. Good food, reasonable price, plenty of room, nice staff. Pleasant atmosphere, centre of town.

Staff very friendly and extremely helpful, real good value for money!

Came in today and it was the best carvery we have had in a long time! The carver was very happy and chatty

Always have a carvery when we visit but today I opted for the tikka curry and was disappointed it looked and tasted like a microwave meal which we waited 40 mins for. In the future I will be going for the home cooked carvery which we have always found good. Was very disappointed today on there re open launch day

Steven was really unfair with us. He begged our whole table to leave him a 5 star review because he keeps getting 1 star reviews due to him being inexperienced and unsure how work in a restaurant. In fact if we gave a 5 star review that would be considered "fake" which is against googles policy and quite frankly could be considered harrasment since he's begging us continuously. No thanks Steven.

Jazz always make it a pleasant experience when me and my family dine at Blaina Wharf.

Excellent service from jazz, was very helpful and always had a smile on his face

Jazz is the best, he has our drinks pouring as soon as we walk through the door. Always has a happy and banterish attitude that’s appreciated after a long days work. Not a fan of visiting when he’s not working

This place has come on loads in recent months!! Food incredible and atmosphere very pleasant. Alys served us with a smile and couldn’t do enough for us. Lovely experience.

Excellent service from Jazz, amazing

Jazz was our server. He was very friendly. He was swift at serving us and made recommendations for adding extras to our food, and accepting of the changes that we needed to make for the children's plates.

Jazz was so helpful and amazing customer service

The portions have become smaller yet prices increased, food took nearly an hour and wasn't worth the wait for the taste. Staff were kind, but I was ignored at the bar while a few chatted behind the bar. Table had food left by previous customer. The stars are for the staffs kindness.

Very good service and tasty pub grub

Wonderful food! We was served by Alys who consistently went above and beyond for us, always served with a smile - definitely an asset to the team.

Had an amazing meal, the staff are welcoming and friendly. All affordable and a good atmosphere. Can't wait to go again

I have never had a problem here! Staff are friendly, food is good and the current manager is nothing short of professional!

Gorgeous meal. The restaurant is beautiful. Very cosy and welcoming

Lovely as always, will be back.

What an amazing place we loved our visit! We came with friends and had a few drinks and a bite to eat and the staff were amazing! So friendly and food was gorgeous. We will be returning very soon and will be telling all our friends about this little gem!

Had a lovely trip which was spoiled upon entering the Blaina. Met with inexperienced "Steven" who just ruined it all. Not returning.

The cowboy burger is great, which isn't a true reflection on the dire service Steven gives.

What a lovely place but this eye sore is annoying

Went for a meal with my daughter granddaughter and 2 little great grandchildren the 3yr old was in a bit of mood as 3yr old children do, but to my surprise the manager steve shervil was extremely vocal about my little granddaughter he's a very rude person .as from the rudeness we did enjoy the food we will go back but I will make sure he's of duty

came for a quiet meal after work, the whole hour or two i was here all i could hear is a group of people in the middle of the restaurant, shouting, screaming, absolutely atrocious language, how are customers meant to enjoy a meal in peace when the staff are also joining in? definitely wouldn’t recommend, will NOT be coming back.

I walked in, saw Steven, walked out immediately, terrible guy

Brilliant food and lovely place for a drink. Myself and my family were served by Alys and she couldn't do enough to make sure we received 5* service. Thank you Blaina Wharf!

Dog friendly and great food and atmosphere with quick and friendly service

Lovely food friendly staff especially Jazz, he always goes the extra mile for his customers.

Fantastic service, jazz who served us was polite and cheered up a day that had been otherwise stressful, with their bright smile and good service , food is amazing,

We had a great time, the food was just as we asked made to perfection by Mat the chef. Jazz made us very welcome his service cannot be faulted. My reason for 4 stars for the atmosphere was because a family came in and had a screaming child for almost the whole time we were there. However this was a one off and we will be going back again.

Staff were friendly and chatty, they accommodated all our dietary needs. Service was fast and efficient, food was delicious and brought out quite quickly. I booked a table in advance as it was for 20 people, only paid a £25 deposit, which I got back when I ordered our meals.

Lovely staff and great place to meet up with family

Food, staff, cleanliness all great

The staff were friendly and welcoming, the food was stunning, we had carvery’s and my youngest had a burger and we all finished our food without hesitation. We will definitely be coming back in the future

A pleasant man called Jazz was behind the bar on his own and was taking drink and food orders. It was v busy and clearly understaffed. He worked flat out for the entire time we were there with long queues and frustrated diners. Mandy who brought the food was very efficient and must have walked miles. I felt sorry for them both having worked under such preassure. To their credit they remained calm and pleasant despite the obvious busy day. This pub/restaurant seems to be understaff every time I visit

Went last night, for a valentines meal with my partner, not many people in there, only one person on the bar to take food orders or drinks orders. Servers were nice and friendly. The food, absolutely shocking. I had the cheeseburger and chips, last time I ate a burger that bad was the asda cheapo yellow brand. The burgers were disgusting no substance and a cheap nasty taste. When I have a burger, I like to see it is beef by the form and texture. This looked like mush in patty form. Even the chips were dry and powdery tasting. Have to say won't be going there again and will not recommend to anyone apart from as a pub for a pint or 2 .............

They've changed there fries to skin on fries, Yorkshire pudding like hard pancake, cold vegetables. Going to have to find somewhere else to eat.

First visit to Blaina Wharf. Enjoyed the lovely carvery. Pleasant place with friendly staff.

Love all the food and the clean environment,

Lovely staff,food great,clean pleasant environment.

An awesome place for a meal from the menu or grab yourself a carvery, the food always puts a smile on your face, child friendly great service it's always my number 1 choice for the carvery.

Manager Steven was extremely rude when I tried to enquire if we had to ask him or find someone else to be seated as the line was long & I wanted to ensure we weren't classed as late for our table. Simon immediately, rudely started raising his voice at me. Telling me how "we are short staffed" "we are busy" "you'll need to wait" and "I've had someone call in sick". I was shocked at his response and tried to explain that I was only asking because I didn't know who to approach. I waited to be served and my husband and daughters followed him to be seated. On his return I politely asked for our drinks. My husband was concerned about how I would be treated so he came back to the bar and I went to the seat. Steven poured the drinks incorrectly, slammed them down on the side so my husband asked if he was the manager because he wanted to complain. Steven replied "yeah" and laughed loudly in front of the whole line. My husband asked his name and he said "Steven" laughing again. At this point we had had enough so left the restaurant. The Blaina Wharf is our local and I am very upset to have recieved this kind of abuse from a "Manager" at your company.

Food was very tasty. Service was ok but how people are supposed to order food, wait for it to be served and eat it in one hour especially if you want more than one course is beyond me. We’d eaten our main meal so I went to the bar to order dessert and when I went back to our table we’d been moved to another table and told to eat our dessert in half an hour. We couldn’t even have coffee because the machine was out of order ( we went across the road to Costa where they welcome their customers) I don’t think we’ll be going to Blaina Wharf again They should value their customer, not treat them like an inconvenience!!!!

I came here for Sunday carvery today, and whilst the food was alright and the service ok, there were a few things that I was a bit miffed about. All things I can get over, apart from the fact that just before it got to me at the carvery, the chef removed the gammon joint. Upon request for this meat, I was told this was undercooked and I would have to wait a further 30 minutes. This was all fine; but I guess I just wanted to warn the gentlemen, mother & young child who all received this gammon just before me… supposedly it was that undercooked that it had to go back in for 30 minutes and they couldn’t serve it… so if you are ill later then at least you know why!!

Bar was under staffed took ages to be served, ordered a mega mixed grill ordered my stake medium and it came out very charged and well done very chewy, sausage was burnt and not very nice so i ate very little of it, food used to be very nice but seems to of gone down hill, noticed prices had increased since last visit so dont expect food standards to drop

Jazz gave excellent customer service this evening. Service with a smile and very friendly

Came as part of a large group. Nothing was too much trouble and Jazz the manager was very friendly and accommodating . Good range of food to choose from with Vegan and GF options. Food was lovely and decent sized portions . Reasonable prices for food and drinks . Good sized car park and good access. Certainly would visit again . Thank you - we had a great time .

After a shaky start, with there being significant confusion over a pre-booking of a table, the staff were extremely helpful and attentive. Megan and Jazz, most noticeably were extremely attentive to our large (15) party.

What a fabulous friendly place! We had a party of 15 and Jazz couldn’t do enough to help us! The food and everything was just delicious! Highly recommend the katsu loaded fries! We will be back!

Megan was so lovely, the food came quick, altogether and piping hot

Went for a meal here tonight, food came out quickly lovely and hot, staff are young but soooo lovely. Well done! Atmosphere warm and cosy. Jazz is always a pleasure to deal with always happy and smiling and nothing is too much trouble! Every pub needs a Jazz!

I've been going there for a while with my family it's not bad value for money and the food is great Especially the Carvery I highly recommend this place for all the family.

7pm on a Saturday wasn't the best time for a carvery. Dry food that looked shriveled up and like it had been out for many many hours. It's a nice pub though and i The food was better when we last visited.

All the staff were friendly, chatty and helpful. The carvery was very nice.

Really great service, lovely food and a nice atmosphere