Bistro At Holme Lacy House in Herefordshire, County of

Rarely disappointed with Warners Holme Lacey .Apart from the occasional glitches as on this occasion the blue lift broke down and repairs were still ongoing when we left 48 hrs later. Considerable inconvenience to those disabled wheelchair users,but didnt affect us too much. I would however make a comment about the market kitchen restaurants food presentation. Most of the evening meals were tasty and served hot, unfortunately something not to be said of the fried breakfasts. Eggs and bacon etc cooked earlier and standing albeit on hot plates were far from an acceptable temperature by the the time one has sat down to eat it. Perhaps ordering something from the kitchen and fresh cooked is the answer in future visits. All said and done, not enough criticism to stop us visiting Holme Lacey which has long been one of our favourite venues.

was at Holme lacy July 14th My review good but food bland and dining experience in market kitchen chaotic. Returned again for 7 day period Aug 7th, as before the grounds the staff and entertainment were 5 star, this time used brasserie good service relaxed and pleasant experience, BUT alas the food, the quality is about standard of a 2 star commercial hotel and obviously a bought in menu not chef created, indeed the menu(same all 7 days) was exactly the same as I had July. Nevertheless I have booked two more weekends here as the peace the grounds and ambience are exceptional, I will hope one day the owners will re-instate the standard of dining pre 2018, when we even had chef's recipes published in the club newsletter

Our family joined us for the last weekend of our 2 week holiday and I must say the service was excellent and so was the food. I was concerned that my 19 and 20 year old grandchildren wouldn’t like the food but they were very happy with everything they ordered.

The menus were not as advertised on the website, which is a complete misrepresentation of what to expect. The ‘buffet’ is not self service, the food looked inedible and was a poor excuse of a starter, more like an unappetising canapé. On the salad station the waitress was standing in front of the food selection holding a plate saying she had to serve us. At the hot food section there was only one chef serving, so when I asked for vegetables he had to leave that station and walk around to where the vegetables were to serve me there too. The desserts were better, but very small, more like pre-desserts. The signs of cost cutting were glaringly obvious and I felt like I was on a cheap, package holiday. The breakfast menu was as expected, but once again not self service, with the waitress running between the cereals, juices and bakery trying to serve everyone. I was told that due to the age of the guests they were serving this way to avoid the risk of an outbreak of novovirus. Really? And, how demeaning is it for a grown man to have his cereal bowl filled for him?

This was the restaurant we ate in all week, the food was delicious and the service excellent by all the staff. Thank you

Personally I prefer table service to queueing up canteen style so I was pleased to see that Holme Lacy retained table service. I was also really pleased to be allocated a table in the Bistro, which is much smaller than the main dining room and therefore quieter and less hustle and bustle. I have an allergy to onions and as I reported in the main hotel feedback, Chef Sean went above and beyond to see that I could have more choice, making onion free gravy for me and alternative vegetables on the first night when the veg choice included onions. All in all a very pleasant dining experience, with good service and friendly staff.

very good if your a fan of cordon bleu cooking not so good if you are not. their is a varied selection but not like it used to be with Buffet style eating.

Please read ALL reviews before you book. Service and food in the restaurant was poor. Menu repeated with no treal choice. Don't waste your money

Great serving staff, kitchen not up to standard, food excellent but unfortunately hit and miss as to when you will get it. Had to wait 59 minutes one morning for breakfast.

Lovely, hardworking, polite staff. Food quality mostly excellent. Menus alternated thrice weekly. Don't eat the scrambled egg.

We have just returned from holme lacey the restaurant and bar is all table service no self serve so I was a bit dubious as previous visits to Thoresby, nidd and alvaston we had issues waiting for service and waiting for food and drink to be delivered. There were no issues at holme lacey service was excellent staff were polite friendly and extremely efficient. The system they have in place works and should be shared with other hotels . I can not single out one member of staff as they were all good . Perhaps it is down to the standard of training they received. Only draw back is the menu could do with a change. Entertainment good hotel and grounds are lovely.

The food in general is very y good, although a little repetitive. I had fish cakes one evening & they were far TOO salty. I left some. I was drinking glasses & glasses of water all evening & the next day could still taste the salt

Very efficient and friendly staff. Good food but now table service only - no buffet or carvery table

Portions were small except for the roast meals, no vegetable accommpainments. Service was very lack lustre except for a server called Jeremy, a young man who was always cheerful even under pressure and always on the ball.

Disappointed that the table was not dressed with party package and prosseco I would advise anyone ordering this to go as soon as you arrive to Reception to remind the restaurant .we where given 2Bottles of wine to compensate and money rehemburst no problem .knowing now at main meal I would mix and match the menu to suit myself for example Lamb shank came with sweet potato mash and mix veg which is peppers onions obergines which I don't like so changed for creamy mash and pease which was with the Liver and onions.i think it would be better to be asked what veg you would like with your meats other wise no complaints .friendly staff.

We were shown to our table by a very pleasant team leader for every meal during our 7 nights stay. There were no queues. Our special requests were all met . The tables were set well apart. All were sanitised after use. The waiters /waitresses were all very pleasant and very helpful. The plates were hot and the meals were all hot well presented and very tasty, Apart from sometimes waiting for the kitchen to send the meals out and the tables too small for the plates etc , neither the fault of the waiters who all worked very hard at every meal with a smile. Overall a very relaxing time in lovely surroundings.

went here on recommendation from friends ( who went pre covid) expecting buffet, roast meals etc. not so, hardly any choice, everything was luke warm on cold plates when it arrived. no choice of veg or potatoes. seems like everything is dished up in the kitchen and either left under a (hot ??) lamp or microwaved. chips nicely brown outside RAW inside. never again.

Friends ate here on our visit,they said that the food was cold and not pleasant, not as described....cold poached eggs, microwaved croissants, unhelpful staff

This is now being used as an allocated dining room, we found the staff friendly and helpful. Food portions were just right for us and a good choice every day. No queuing to get in and well distanced tables, though they were a little small to fit everything on.

evening meal in the bistro was the worst food and portions i have ever been served with(breakfast was okay) and even when complained to and more food requested by many guests, they still continued to serve the same size portions that wouldn't even feed a small child never mind an adult, and it became embarrassing to keep asking for more.

Couldn't fault anything with the food, the selection of choice is brilliant. No-one should leave hungry or it's their own fault. Xx

Overcrowded and with extremely average food. However, the serving staff were efficient and very understanding of the older clientèle

Booked with Buyagift voucher , was told on phone voucher was fine even though it would be out of date by time the date came , but because we booked early they would except .We also checked with Buyagift who confirmed Holme Lacy had redeemed our voucher . Arrived at Holme Lacy which has beautiful grounds . There was 2 young ladies greeting people at main entrance . As it was raining they had a umbrella each .But there was a young girl who was busting out of her uniform and full of spots that were bleeding from being picked , whom we asked where the cream teas were . She started to tell us then stopped to shout something stupid and to her friend and let out a stupid giggle . She then carried on telling us where we had to go . She was very unprofessional and was totally not suited for a front of house job.We walked through the building which is in dire need of paint in many areas .Then we walked in to an area where it was completely full with very elderly people eating and drinking . We were told to go through to the bar area which was where lunch was being served , the room looked like a staff canteen. As soon as we gave our voucher over to the lady at the till she looked stoned faced at us and said ' it's out of date ' . 3 times I tried to explain to her what we had been told by the hotel back in July , 3 times She ignored me .Does Holme Lacy honesty think we would bother travelling all the way to them and try and get a free cream tea if we had been told other wise . All We were doing was to try to redeem our voucher .We were told to wait . We stood at the side for 10 minutes while a lady went to check . We stood and watched the food coming out to customers and it wasn't very appealing . .The customers were lined up to order their food and drink right in the way of the waitress who was having trouble carrying her tray and out of breath .It was embarrassed watching her , she too was busting out of her uniform and looked like she was Having trouble walking around . The lady returned and told us we were unable to have our cream tea as the voucher was not in date again I tried to explain to this lady but she told me 3 members of staff had told her No .It would have been polite and out of curiosity for a member of the management team to come to speak with us . But it all seemed too much trouble . The staff that answer the phone and book these days should be taught NOT to give out false information, and front line staff should be taught how to act in front of customers . Just as we were leaving an elderly couple who were eating their lunch , the lady was pushing her food around her plate , smiled at us and said ' don't worry love your not missing anything nice '' and pointed towards their plates . The roll they had on their plates looked like one of the frozen rolls caterers but in bulk from Brake Brothers cheap .This said it all to us .At least the elderly couple smiled as we didn't get one smile from any from any of the staff .You are better having a cream tea elsewhere , the service and attitude of certain staff is unbelievable and rude .

to be honest we didn't eat we just had cocktails but others were having afternoon teas and light lunches it all looked very nice indeed

Service was brilliant and the waiting staff took time to help me find something suitable to eat (Coeliac so cant eat gluten) but the food that arrived was average at best. Reminded me of garden centre food combined with a school dinner and a little hospital food style!

In the depths of rural Herefordshire. Beautiful countryside and grand historic buildings. Didn't stop raining but the entertainment team kept us busy. Wonderful menus

Pot of tea and scone overpriced. Better off buying crisps in the gift shop and having a pint. Cakes are quite poor.

A fantastic weekend of entertainment provided by The Jersey Tones and The Firebirds. However weekend some what spoiled by the need to queue at the restaurant door for every meal. Not always getting the same table. This is a new way of booking your table. Not the best way and certainly not as good as it used to be.

Had a great table by a mirrored wall so that we could see all around us. Food choice and quality was excellent and included in our Warner's 4 night break. Self-service fruit bar at breakfast as well as lots to order from the menu. Very friendly and efficient service and enjoyed being able to help myself to vegetables at dinner in the evening rather than have them served up to me.

Room spotless x cosy food excellent x a good variety waiteress called Fiona was brill so were all the boys x girls very relaxing holiday but plenty todo if you want all staff throughout the hotel were helpful x very polite we have been there many many times and always enjoy ourselves that’s why we return time after time

Cricket st Thomas been on holiday to cricket st Thomas accomodation 10 dinning 10 Tribute acts 9 but what on earth has happened to the entertainment team very disappointing not up to the standard we expect from Warners

Great food, presented very well. Staff very attentive. Only small criticism one song looped on the sound system, didn't bother me, but irritated my husband, otherwise great.

Holme Lacy House food has not improved the last three times we have stayed there. This time the food was not to a very high standard and if you are going to serve steak with a mixed grill, don't cook it and then leave it sitting in the warming area in a dish so long that you could sole you shoes with it.

Staying for the weekend partaking of the great breakfast and evening fare..... nevertheless, when there’s a nip in the air and you return from your wintry walk, a bowl of soup is just the ticket....👌 Photos taken as an afterthought 🤪

The Courtyard Bistro is one of two restaurants to choose from at Holme Lacy. In our opinion, the best one. The staff are very professional in their work, nothing is too much trouble for them. The layout of tables is such, that you are not on top of each other, although if you want to make conversation with your next tables you can without encroaching on them. The food is up to Warner standard, as usual. Both restaurants are served from the same kitchen.

Great food and choices starting with dipping bread olive oil and balsamic vinegar. Different choice of roast every night and either salad or fish for those who do not eat meat. Staff very friendly with service extremely good.

Lovely place, beautiful grounds.

A good selection of food at very reasonable prices. A large terrace with plenty of seating looks out over the award winning gardens, and beautiful parkland.

Probamos el exquisito menú de cena con los dos primeros cursos excelentes. Mi esposa tenía vieiras para comenzar y yo habíamos caballa con tanto de nosotros tener una excelente pescado individualizados para platos principales - compuesto por salmón, rape y lubina. Tuve la tabla de quesos para el postre con mi esposa tener un color durazno flan que desafortunadamente estaba muy soso. Por lo demás, es una comida muy agradable.

Sonia,Frank, Miriam and all restaurant staff were excellent. Food was good, well presented, very nice place to dine.

A delicious three course dinner with good selections served by courteous friendly staff for £20 was just fine for us. Tables were good size but a little close together.

This restaurant is one of three in the Warners Hotel at Holme Lacy, Hereford and when we stayed there we ate in this restaurant for breakfast & dinner and our Spanish waitress & another waiter were so helpful, nothing too much bother.

Aunque llegamos pasando por recepción, mientras se espera para ser sirve uno de los reclusos se quejó al personal que teníamos una niña llevando en que nos preguntaron a dejar sin mayor ADO.