Birmingham in Birmingham

Hygiene Rated 0: Ten Ichi at Arcadian Centre, Unit A1/A3, Hurst Street, Birmingham; rated on December 18 2023

Terrible experience had a table booked for a friends 40th paid £70 deposit, even took a phone call to confirm the week before to confirm we were all coming , arrived at the venue for it to be closed no answer no response no refund and 7 of us stranded in Birmingham after travelling . Very poor service & handling given them a weeks grace hoping for a response and refund but still nothing, we were not the only ones waiting at the venue others were too AVOID AT ALL COST!!!

Appalling attitude from one of the staff this evening. 'Soy sauce sachet isn't free, we are giving only because we want to give' was exactly what I was told! As an Asian who know sushi culture more than that particular non-asian staff, please note that soy sauce and wasabi are part of a sushi meal. If getting some soy sauce would be so tricky I suggest Yo Sushi stop serving sushi altogether. If the area manager is looking at this, please check and educate your staff. N.b incident took place on Monday 28/10/24 around 9-930pm.

Lovely little restaurant with fantastic food and friendly staff. This was our second visit here, and it has been a great experience both times.

went here for my birthday meal last night and it was such an amazing place to go, lovely staff very friendly!! food was super tasty, we had loads to eat! we had a groupon deal off a family member for my birthday. we will definitely be back again! the lady who served us went above and behond plus she wore a japanese kimono, i thought that was a lovely look 😄