Based on 673 opinions finded in 1 websites
Opinions
Lovely place, super friendly staff, really good food and decent value for money. My colleague and I were very hungry after a busy day and the pub was very busy and the restaurant staff found us a table even though the restaurant was very busy. We hadn’t booked and their flexibility was amazing and we had a great meal and good time - thank you !
Rob B . 2024-10-17
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Great menu and friendly service, excellent selection of drinks. Busy during the week lunchtime fave it a good buzz. We just stayed in the bar area but would return again for a meal
Curiosity55385750650 . 2024-10-10
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My wife booked this on the backing of others saying the food here is really good, there wasn't much choice for a meat lover , everything that a (v) or (gf) next to it on the menu , i couldn't decide what to have so ordered what i thought would be there signature burger the bird in hand burger , it was dry and tasted of nothing , my wife had the steak she asked for it rare , but it looked more medium rare and very fatty, we ordered 2 pornstar martini's and never got the chance to order any more drinks until they came over to take our plates away , and noticed they dont replace the paper napkins for desert , at the end we sat there for well over 15 mins after desert plates where cleared away , so we got up and went to pay , i was given the bill of £102 , and noticed a service charge added at £9.32 , when i asked why i was charged this , i got the reply of ' we charge it to every bill' since i dont find that a good enough reason i refused to pay it , i dont believe in service charges being automatically charged , they should be optional, i was given a very cold shoulder after i refused but didnt want to make a scene so paid the £93 and left , dont think ill ever go back here . Yes they might of won a regional best pub but for what .
Martyn B . 2024-09-08
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And exceptionally good restaurant. Excellent,and varied menu. The staff,the most friendly and pleasant people you could meet,professional and knowledgeable on food and drinks. Well run by Mike and his managers,nothing too much trouble, The establishment has recently received a very well deserved accolade,best in Surrey. Well worth a visit,try them out for yourselves. Families and parties catered for. Enjoy.
Kevin m . 2024-09-01
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We've experienced this pub/restaurant in its many guises over some 50+ years, and this visit was the best yet. Booking on line was easy (despite being a Bank Holiday); the welcome was warm and efficient, the service was just right - friendly without being obtrusive. Despite being totally full, the table arrangements cleverly avoided any feeling of over-crowding. The dishes (for 4) were all excellent, and value for money at today's expectations was fine. Just three small gripes stopped a 5-star vote (well, I am notoriously hard to please!). The (charming) waitress did not know the sizes of the various steaks - well, there is a different expectation between 8oz. and 16oz.! - and she did not offer to go and check, which stopped me ordering one. And the burger enjoyed by one of our party (I thought) was rather small for the price as opposed to the 'towers' now offered by many restaurants. I also felt that the wine price mark-ups were excessive compared with most restaurants, although there was no problem with the quality. But no restaurant is ever perfect, and this is more perfect than most - heartily recommended to all.
Surreyman . 2024-09-01
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I have been to The Bird in Hand several times for lunch, but this was my first Saturday Night dinner experience. We were 7 diners for a family celebration, including 2 French cousins who wanted to experience 'a real English Pub'. The food was excellent and the serving staff first class, efficient and attentive. The pub was extremely full both inside and out as it was a very warm evening ,but we were not kept waiting at all and the meals was served piping hot. Well done everyone
Carole S . 2024-08-15
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Attentive service, great food, great ambience. Very friendly cosy little pub that were considerate of dietary restrictions. What a little gem of a place.
Arthur Jones . 2024-08-06
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Food and atmosphere lovely but long wait after ordering despite it being very quiet. Excellent chips. Friendly staff.
SusieBells . 2024-07-26
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Highly recommend the restaurant for dinner. The food was amazing and the service was second to none with the young ladies serving us attentive and very pleasant.
Richard M . 2024-07-02
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Really lovely food and very attentive and friendly service. Poppy and a male colleague (who’s name we didn’t catch) looked after our table with impeccable service, we had a great time and would recommend this to anyone who has the opportunity to visit.
Matt J . 2024-06-15
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Have been many times and is really good, nice atmosphere and great food, also nice place for a drink and when the weather suits the outside space is great.
Peter M . 2024-03-13
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7 of us travelled to the Bird in Hand for a family gathering over Sunday lunch. The food was delicious but what really made this deserving of a 5 star review was the amazing level of service, both on the day and in advance. When booking, I let the restaurant know of several dietary requirements and Alex and the waiting staff could not have done more to ensure everyone was safely catered for, even going so far as to highlight a menu to show exactly what alterations could be made to each option. Wow! Thank you!! I only wish I didn't live over 2 hours away....
annmarieandpaul . 2024-03-05
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Four of us dined here last Sunday. We were greeted warmly, and quickly shown to our table. Server was friendly, informative and efficient. We each chose the Sunday Roast option. There was a choice of chicken, beef or lamb (with the usual trimmings). 2 of us chose chicken, and one beef and one lamb. All were very generous portions, and as well as roast potatoes, Yorkshire pudding etc.. there was also a dish of cauliflower cheese. All agreed meat was cooked well and enjoyed the vegetables, although my daughter in law really disliked the spinach which was under her portion of meat. For pudding 1 person chose ice cream and another the caramalised banana which was beautifully presented and tasted delicious. The whole experience was very enjoyable, and we particularly appreciated the excellent service, attention to detail, and friendliness of the staff. Will definitely be returning.
Safari41340820633 . 2024-02-20
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Went for lunch today.No clearing of table ...little service and main meal had to be prompted as it took ages and feel they had totally forgotten us.
Dawn P . 2024-01-19
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Another delicious meal in this lovely pub/restaurant-tried the chicken burger which was great-another of our party said best lamb he’s ever tasted! Alex and the team looked after us as ever!
Sue S . 2024-01-13
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Just 5 stars. Food, drinks, service, ambience basically excellent .Food imaginative but not too imaginative. Weakness in that some vegetables would have benefitted from a little more cooking.
Dave0009 . 2023-12-13
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What a fantastic Sunday Lunch with family and friends. 12 (10+2 carers) of us in total and we all so enjoyed our food - well presented and beautifully cooked, every single one of us - very happy!! Staff are brilliant and the pub a lively and happy place to be. Many thanks to the Bird in Hand for enabling us all to meet up - here's to the next time!!
Richard J . 2023-11-26
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Friends booked the pub for dinner and none of us were disappointed. Very good service from a competent team. The menu was well thought through (something for everyone). Delicious food and decent beer.
Lourdesdaisy . 2023-10-29
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Great food good service The staff are very good.It’s the best pub we have been to for a while.Thanks We will recommend family and friends.
kenhK3681BJ . 2023-09-24
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I visited this pub on bank holiday as it was open ( not many around ) Delicious fresh food, cozy atmosphere, lovely garden - absolutely positive experience and would deffo come back soon!
Vacation67924078580 . 2023-08-28
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Superb food, service & ambience. Even though we were waiting 40 mins for our friends who were caught in traffic to join us, we did not feel rushed at any time. Our table was a good size, in a spacious area, just right when meeting friends. Will definitely be back.
Pauline C . 2023-08-16
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Best roast I’ve had out. Solid 10/10 for everything. Wish I lived closer so I could visit more often.
MichaelaSalmon . 2023-08-07
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Visited the Bird in Hand on the 9th July with two relatives. The tables were set well apart so now feeling of being jammed in. The service was very fast and the serving staff extremely pleasant. We all had a roast dinner, two lambs and one chicken. Large portions very attractively presented and hot. Although there were a selection of vegetables on the plate a dish of cauliflower and broccoli also arrived. We all had the strawberry Eton Mess for desert and that was beautiful. Not too sweet not too tart. Overall a good experiences and we will e back.
Mabeltherat . 2023-07-10
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Great food-lamb steaks and fillet steaks were delicious. £22 & £29 respectively - but would definitely have again! Alex was attentive as always!
Sue S . 2023-07-01
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Nice lunch - I think the 4 people behind the bar could have brought all drinks out on a tray at one time rather than half with me and then the others later ? Am I too picky? They kept trying to clear our main plates - we are a bit slow but never offered more drinks or dessert menus ? Missed opportunity- lovely environment- the good weather helped
LizBrisvegas . 2023-06-18
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We had food and a drink here. The food was great, service friendly and a lovely garden. Food amenities quickly and was cooked perfectly.
lemel . 2023-06-04
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Best pub food around and came back after not being here for nearly a year to find lots of the same great staff still here and the food is just as good. They have Tribute and Horsell gold on tap as well as neck oil so happy days with great beers. The food is amazing and priced sensibly and the portion sizes are not too big so it’s worth trying a starter and a desert and these will not disappoint. The service is brilliant and faultless. To summarise this is a great pub that does top notch grub with great service and a cracking outdoor area. Well done guys for keeping up such a high standard for such a long time.
paulsU9650PK . 2023-06-01
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First time in the pub, lovely staff, great beer choice and excellent sun trap! I think it was Alex that served us, he was a brilliant help.
Duncandmac . 2023-06-01
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Fabulous food and great atmosphere. The staff were very friendly and attentive and the food was hot and delicious. Will definitely be going back!
Roam53184585095 . 2023-05-28
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Very good meal at the BIH last night, staff very attentive and quick. Good food. Very enjoyable evening. Will return. Recommended.
Amanda B . 2023-05-12
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Very pleasantly surprised how good the food and service was at this pub restaurant. We were not planning to eat here, it was very spur of the moment. My wife had the bubble and squeak and I had the meat burger. Both were well cooked and very tasty. The ingredients were top quality. The banana split was as good as you would get in a top class restaurant and we eat out a lot now since we both retired. Alex our server was very pleasant and attentive. We will now add this restaurant to our must go again list and take friends and family next time.
James B . 2023-04-18
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Dinner review - Friday early evening for dinner. Ok service but the restaurant was so hot and really busy. We had The Surf and Turf. we not asked how we wanted it cooked and the steak was as tough as old boots. For the price it was not good. The waiting staff asked us how it was but didn’t really follow up when we said it was chewy! Overpriced and not good quality it was disappointing and unlikely to go back .
ZoeFig . 2023-04-04
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Great Service and Sunday Roast Great staff service in bar serving food, while out for a family lunch, staff very informative and welcoming. Would always recommend.
Patricia W . 2023-03-27
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Had an excellent midweek lunch and drinks with a friend. There are tables in the bar and in a light, airy restaurant space behind; same menu in both. I had nachos lunch and my friend had bisket burger. Both were freshly prepared to order, very...
EdB222 . 2023-03-25
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Very busy lunchtime mid week. Good atmosphere, good service. Set lunch menu did not appeal to one of us. Fishcake good, burger good and risotto very good. A good proposition and quite good value.
G7952NSdavidr . 2023-03-16
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This is normally a good place to eat but today we had fish pie which just didn't live up to expectations. It was very bland with far too much potato and no crispy surface. The accompanying french beans were almost inedible as they just hadn't...
649JohnM . 2023-03-10
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First visit back for years to this pub. All change but for the better. Ate in the restaurant which was very pleasant and not too noisy. Service good and food excellent. Good choice on menu at lunch time. Obviously very popular locally.
Susan G . 2023-03-03
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Frequent visitor of this pub. Lovely atmosphere, amazing food and service. Favourite place for a roast dinner as they are so delicious! Log fires going in the winter, and a big garden to enjoy those cold drinks in the summer months. Would highly recommend.
GoPlaces47008715411 . 2023-02-26
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Fish and chips tasted as though they had been cooked long in advance, very greasy. Pleasant staff but poor cooking.
stephwS2814PT . 2023-02-02
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We had an amazing Sunday lunch at the Bird in Hand today. The service was impeccable and the food was stunning. Special mention to our waitress Kristie who was a delight. Thank you!
PeterWR28 . 2023-01-22
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This place did not disappoint! After reading the reviews we booked a table, decor is gorgeous, staff very friendly and accommodating! The food was spot on, delicious!
arnie2102 . 2023-01-17
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There were three of us, all having different starters and mains from the weekday set menu and drinks . No room for puddings. Experience excellent in all ways. I rarely give 5 stars,
G7952NSdavidr . 2023-01-10
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I came here for lunch with an old friend, thinking it was somewhere else altogether. But I was really glad I'd got mixed up as we had a really good lunch. The food was yummy, service was good and it was good value.
476samaraf . 2023-01-07
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Had 14 golf pals for Xmas dinner ,service was fantastic and food equally good. Great value for money and lovely bar.
colindK5950QK . 2022-12-15
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Family - special pre Christmas get-together - this was a good location so no-one travelled too far. We are so glad we found it - great food for a range of different diets, excellent surroundings and brilliant staff who were attentive, friendly and very good...
Richard J . 2022-12-11
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Great choice of beers and cocktails Food outstanding. Had the sweetcorn and red pepper fritters which were divine followed by the Cajun chicken burger and beef brisket burger. Absolute perfection. Staff friendly and attentive and dog friendly too
Tiidgey . 2022-11-21
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We enjoyed soup, fishcake , hake and gnocchi. All excellent and large portions, Could not manage dessert. Good range of drinks , Tip top service. Set menu very fair value,,,,,,suspect other menu less good value. Will return.
G7952NSdavidr . 2022-11-09
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A fantastic meal with fantastic service! We were in a group of 12 and yet all our meals were served at the same time which was great. The roasts were incredible and Alex and Christie our servers were so friendly and professional which made the...
AndsC94 . 2022-11-02
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Friendly helpful efficient staff. Alex has a very extensive knowledge on wine and is an excellent host and waiter. The food is top notch, perfectly cooked and decent portion sizes. I don't know of anywhere in the area that can compare with the quality. The...
paulinebX3472GW . 2022-10-30
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What an amazing dining experience! The staff were fantastic and couldn’t do enough for us - we were a large table of 12 celebrating my husbands birthday and had a long table with plenty of space for us to walk around and chat to folks...
2202dawnw . 2022-10-30
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I have been here so many times since it's opening but I think it's important to say that the standards have never slipped. I took friends last Thursday and it was excellent. I had the duck dish on the new menu and it was superb....
653lindaa . 2022-10-29
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I don’t normally order roast dinner at a pub but my roast beef was amazing. Really tasty, great portion. A family of 7 all had super tasty Sunday lunch. A mix of liver, roast chicken and beef, plus a couple of burgers. We were very...
Freedom523446 . 2022-10-17
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I use a walking frame so accessibility is essential. Disabled parking bays are close to the entrance. Shallow ramp into the bar and flat surfaces inside. There is an accessible loo. The tables are well-spaced. The staff are really friendly and very helpful. The food...
LizE0103 . 2022-10-01
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Absolutely delicious 2 course lunch, including a Crayfish Salad for Starters. Pricing very reasonable for the ingredients, and beautifully presented courses. Staff gave as 5 star service! Such a treat and would highly recommend this independent pub !!
962carolineb . 2022-08-31
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We had the bubble and squeak on the set menu. It was delicious, high quality, well presented food. Lovely friendly staff, we would highly recommend.
888philippak . 2022-08-24
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Fabulous. Staff is very nice and accommodating. The food was really good. Surprisingly so!! I'm not a lover of liver. Mum had it, I took a bite and it was really good! Includes 2 very large and thick strips of bacon and comes with mash...
Liz J . 2022-07-31
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Very good service received from all members of the team. Starter of mixed platter is fantastic 👌 👏 no wonder that a lot of others also order the same dish. Mains not bad with plenty of option from meat to fish, burgers to traditional fish...
weeezoo . 2022-07-14
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We have visited this pub/restaurant twice in the last 4 months an both times it has been a super experience! From booking to arrival to knowledgeable and efficient, professional staff it is a total pleasure. You will always find something that you like on the...
HostJames . 2022-07-10
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First time visit to the Bird for dinner, really not disappointed. Great service, I love being served by young people who want to serve you. Good menu, not too large but good selection of food. Great food served beautifully, full of natural flavour and taste....
stevebR6176BN . 2022-07-08
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My husband and I had a lovely evening. We had a few drinks in the bar before going to the restaurant. (Great cocktail menu) Service was amazing especially from restaurant staff, the young man was very informative about what was included with each meal, very...
Chantry4 . 2022-06-04
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We celebrated my Mother-in-laws 93rd birthday with lunch here. Excellent friendly service, and very good food. Staff were genuine, not just putting on an act, food was much more than just standard pub grub but prices were not silly. (Beer was good too). Three of...
Richard1924 . 2022-05-24
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Bird in hand is my go-to for grown up eats out. The starters & mains are always beautifully presented and absolutely delicious. The service is consistently welcoming and good. The portions are getting smaller though. Veggie Gnocchi for example is a cheap plate for the...
clairemG1958GT . 2022-05-01
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We came to Bird in Hand for dinner whilst visiting Thorpe Park. It's so rare to find a place which delivers on amazing food and top customer service. Bird in Hand has both! I enjoyed myself so much I didn't take any photos. The standout...
Palza91 . 2022-04-09
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Excellent lunch today to celebrate a friend’s birthday. She had a delicious butternut strudel, different and tasty. I enjoyed a scrummy banana split 😁
Rw1406 . 2022-04-08
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I've visited the bird in hand with family a couple times in the last couple months. On both occasions I've been really impressed with the food. Surf and turf starter - great. Sea bass main with seafood bisque - great! Definitely worth a visit.
df86 . 2022-04-06
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Visited today for Sunday lunch with parents. Two Sunday roasts and two burger and chips. All meals good quality and staff very welcoming and friendly. Good value too.
Jamesbracknell . 2022-03-20
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This is a fabulous pub to come to for a meal. There is a lot of good choices on the menu and it is all made fresh on side. There is also a very good choice of drinks from the bar. A modern well looked...
JimB3513 . 2022-03-19
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This was a Christmas dinner booking with friends, it’s a nice, spacious pub and despite multiple other groups all there for Christmas dinners, the service was good. The food was also very nice, none of us had any complaints and I would come back here...
Sarahp468 . 2022-03-14
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Came for Sunday roast after a family member had just run the Surrey half marathon. Service was fantastic as always and the food was great. Very busy in the bar when we arrived and just as busy when we left! Look forward to coming back...
Henfield1066 . 2022-03-10
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Thanks so much all Bird In The Hand staff. Our roast chicken, lamb, bakewell pudding, banana split and coffee were delicious. Cosy window table and lovely atmosphere. Definitely will return.
google_11 . 2022-03-06
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Exceptional pub, excellent food accompanied by amazing service. We come every week and have never been disappointed, every visit we are remembered down to our individual food order.
nicki r . 2022-02-21
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Very average. I was so disappointed with our Sunday roast for 6 for my birthday lunch. We had a table for 1230. Not a great choice of starters but I had pitta with hummus which was delicious. There were 2 for beef, 1 lamb, 1...
Eileen N . 2022-02-20
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Lovely meal in the restaurant, staff very attentive although when we went to the bar as restaurant was busy everything thing changed! Amy (restaurant manager) was upset as customer ( also a local) went to the bar and her trainers squeaked ( so she did...
876DonnaB . 2022-02-19
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We had a lovely Sunday afternoon meal on 13/02/2022 in the restaurant. Pub was busy but friendly, attentive staff and lovely food. We haven't been able to book there for a while and always enjoy our visits.
Eric M . 2022-02-14
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As regular diners I can only praise the staff for the excellent service and attentiveness,Isabell, our regular waitress,friendly,efficient and most of all professional.no order too much,will describe in detail the various courses available,which by the way are varied, exciting full of flavour exceptionally well presented...
kevinmY7301QC . 2022-02-02
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After several years of absence (Covid-19) we were finally able to eat here again, this time with the in-laws. The special of the day was fried turbot with arancini balls - absolutely delicious, and accompanied by a great Albarino. Desserts were good as well. It...
vsop-50 . 2021-12-20
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We called in here on our journey to the Midlands. My husband chose fish and chips (hake in a tempura style batter, crushed peas on top of the fish!!). The duck was okay. The kale had a taste as if it had been soaked in...
teabus . 2021-11-30
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Great food and service. Mentioned it was our anniversary and the staff came out with a special plate! Would come again.
Henfield1066 . 2021-11-30
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Travelled from Cumbria for celebration and chose this restaurant at random, couldn’t have chosen better, fantastic food, loads of choice for puddings, brilliant service, the staff even surprised my son with a dessert with congratulations written in chocolate, the best food I think Ive ever...
LorraineM1648 . 2021-11-22
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We were regulars to the bird in hand however we recently experienced thr following The food was overpriced and the quality of the food is poor. The quality has declined drastically. Top tip pay attention to your bill as we found items of food and...
I6886CMrobertb . 2021-11-13
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Amazing welcome from staff. Table ready, no fuss, simple to order a kids size meal for a 91 year old (portion size was spot on) food came promptly and was delicious. Will be more than happy to return again as soon as I can. Xx...
CherrySurrey . 2021-11-07
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Just been to Bird in Hand for the first time for a family meal. The staff were extremely welcoming and nothing was too much trouble. The presentation of the meals was really spectacular, and the taste was equally lovely. I would highly recommend the restaurant...
glendamoran99 . 2021-11-05
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We visited here with our dog so chose to sit outside. The outdoor area is lovely, even on a grey day. The food was delicious, and plenty of it, and the service was efficient and friendly.
JillianT391 . 2021-10-27
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This is a lovely proper pub. People drinking at the bar as well as serving food. The staff were friendly and helpful. Our food came out quickly and was really very tasty. I particularly enjoyed the belly pork and black pudding burger!!! Would absolutely return...
maria h . 2021-10-21
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We came here on the recommendation from friends, so glad we did, we couldn’t fault anything, the service was fabulous, as for the food, wow!!! We had twice cooke pork belly, followed by the best sticky toffee pudding ever, we can’t wait to return. Well...
Tracy J . 2021-10-17
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Managed to get a table for 8 people, on a late booking. The staff were very accommodating. Food quality was exemplary and definitely above par for the price. Service was very friendly & professional. I Would definitely go back again!
jaysel . 2021-09-28
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We received very friendly and efficient service. The food was tasty and well presented. I queried an item to see if it had cheese in. Waiter check promptly with the kitchen to make sure he gave the right answer (it did!!) When checking the booking...
Rosebudv . 2021-09-27
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We went with a group of 7 and we were well looked after the service was brilliant and the food delicious. We opted for a starter and a main and all of us had burgers and they were perfectly made. Will definitely go back again...
X6037EZdavidp . 2021-09-26
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Lovely lunch here today. Food was very nice, tasty, well presented and good value. The staff though - absolutely lovely, thank you so much . Really friendly and great service. Would highly recommend and we will be back.
818slj . 2021-09-18
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Looking for a mid point on the map to get family together as it’s been so long. This was perfect! Great service and great food cannot recommend highly enough
Stuartfrench . 2021-09-12
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The food was delicious and the service was so lovely. This is the third time I have been to this restaurant. It’s perfect for dinner with friends as well as to take the kids. Lovely outside seating area, and the bathrooms were lovely and clean....
Sk1986ull . 2021-09-11
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We were staying in Woking for a few days and asked our hotel for a recommendation for a pub. This was probably the best pub meal we have had in a long time. We both had the sea bass and it was excellent. Also staff...
SCBexhill . 2021-08-03
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Birthday celebration and made to feel very special. Excellent meal, as always. Beautifully presented and a fusion of flavours (chilli glazed king prawns, fillet of sea bass, samphire, crushed new potatoes, bok choy, bean sprouts). Attentive staff.
orangepepe . 2021-07-28
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Stopped in for a couple of pints. Very nice pub with a large outdoor seating area. The staff were very nice and attentive. Would like to come back for a meal.
Nattysimps . 2021-07-25
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Lovely pub, lovely food, lovely staff. Give it a go. Team seemed to enjoy their jobs and served with smiles and grace. Good job. We’ll be back. 👏
bub1982 . 2021-07-24
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Booked for an early evening meal outside and as soon as we arrived we were greeted with a friendly welcome. Lovely garden and every table had a parasol which was much needed. Offered a drink as we were sitting down which was nice, menus brought...
jesssb75 . 2021-07-17
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Delicious!!!! Such lovely waitresses, wonderful food! Everything was perfectly spiced and in amazing quality. The food came quickly and the outside sitting area is great.
inamariem2020 . 2021-06-16
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I do not always put good comments, but Bird in Hand deserves several. The service today has been excellent thanks for your work I enjoyed as a customer and I appreciate your talent, always adequate. The food has been a success. I also hope to...
584belenr . 2021-06-16
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Lovely outdoor situation. It felt safe and well managed regarding Covid-19. The tables were well spaced, the menu was extensive and the food delicious. Look forward to a return visit.
551ameliamae . 2021-06-15
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Love what the guys at the Bird in Hand have done with their outside area, making the most of such a difficult time to make everyone comfortable but they have nailed it. We were sat up under the tent which is so cosy and well...
SauvBlanc96 . 2021-05-04
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