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3,85

Based on 1.701 opinions finded in 3 websites

3.9Ambience3.9Cuisine3.9Price4.3Service
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Food looked nice but not as nice as in the pas years. Beware of their parking fines. We booked were shown strait to our table no mention of in putting our car reg. This was supposed to be a celebration of the end if my sister in laws cancer treatment , but i have been landed with a fine! They say I have to prove to the parking scammers /sorry company i was in the pub inspite of them having a record of my booking! Wont be returning the average food wasnt worth the hassel.

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94sharona . 2024-09-05

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Under the same management as the crown so it was a no brainier that I had to visit after having such a pleasant experience. On arrival there were countless signs about having to enter my car registration. As well as the huge sign when walking up the steps. Was seated in the conservatory and had a drinks order taken straight away. The service was amazing and the food was well above average pub food. There was a wide selection of food that would cater for everyone as well as specials. Super friendly staff that showcases the pub really well. Will be back again.

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Erinloveall . 2024-09-02

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Overpriced with minimal portions . Baguette fillings tiny with small handful of chips and some salad fast approaching its expiry Used to be good food

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Simon W . 2024-08-31

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I've not been here for a while, so I decided to pop in for some food and drink. On arrival noticed the place has had a make over and first impressions it looked good. But after ordering, it did, and we noticed a lot of flies flying around. Along two young bar staff talking about a customer who has ordered food and was not happy about it. They carried on taking and laughing about her . They also mentioned they had watched the cctv back about it and was insulting her. We decided to go sit outside and wait for our food. We sat under the covered decking . The tables reminded me of a well-known pub chain on a Friday night. They were sticky and glasses, and plates were on all but 1 table. When the food turned up and they had to payment that's where the customer service stopped. We ate our food and left. I don't know if it's had a change in management, but I used to come here 2 to 3 times a week on a bike ride.. I may stop for drinks outside, but s for eating here, I give it a wide birth for now. Sorry guys , may have caught you on a bad day.

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Marcus Brewer . 2024-08-24

MORE AT Google

Delightful place with quality food and customer service for all. Excellent family anniversary meal.

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Nick Swift . 2024-08-23

MORE AT Google

What a fabulous find! My husband and I were walking on the trail from Bath to Bristol and stopped here for a lovely lunch. I had salmon and he had steak. We both asked for the new potatoes and vegetables with our mains and were delighted with our delicious meals. The dining room was lovely with lots of windows and light and a beautiful view. Great service, food and a terrific price. 40 pounds for a great lunch, including our soft drinks.

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Marcia . 2024-08-19

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Now under new Management and totally refurbished it was a very pleasant experience. the menu had good choices and the food provided well cooked and of good quality. Service was good, especially Jodie and Jasmine our waitresses . Certainly gone upmarket with reasonable priced selections. Wonderful liver and bacon and the trout with pasta, fresh tomatoes and olives was extremely tasty.

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Tobago_Magic . 2024-08-15

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Our first visit for a year or so. It was supposed to be a Birthday treat, but the memory is not a happy one. Liked the new decor but the chairs are uncomfortable. The place was half empty but service was slow. The wine was lovely and the dessert was scrumptious. BUT we chose to have a ploughmans as it was a hot day and wanted salad and something cold. Worst cheese ploughman ever. £14 each and for that we had- A few scraps of lettuce leaves, one tiny tomato chopped in half, 3 scrappy slivers of apple, 2 small offcuts of cucumber, HALF a pickled onion(!), 2 small pieces of cheese, a small dish of relish and 2 pieces of bread (this took up most of the plate - I thought maybe there was some more food underneath, but no!). I regret not taking a photo but I was trying to make the most of the day. As time goes on I feel like we were robbed. £55 for 2 lunches where the main course was so sparse. Nobody bothered to ask if everything was OK, or i would have told them. We won't be back. There are plenty of better places to go. p.s. a week later and nobody cares that they have an indifferent review! I am still fed up with it!

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Heather D . 2024-08-10

MORE AT Google

Great place for a decent lunch. A cut above normal pub food without being too many.

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Andrew Martin . 2024-08-10

MORE AT Google

Great beer garden, very easy to get to from the cycle path. The prefect place to stop for a pint!

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opilus . 2024-08-08

MORE AT Google

Nice pub, with nice food, right on the cycle path with places to lock up your bike it’s a great place to stop for lunch on a sunny day.

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Nick Dando . 2024-07-30

MORE AT Google

Service was great, Sunday roast was more cafe style...😬

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Spencer White . 2024-07-30

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I brought my 3 month old baby here for a family event, amongst the limited help from staff, they also failed to mention that I needed to register my car for parking... I now have a £100 fine. As you can imagine, dealing with this with a young baby is a huge stress. Completely unnecessary and damaging to customer experience.

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Rebecca Parker . 2024-07-22

MORE AT Google

Amazing and helpful stuff, delicious food. I had a lovely evening celebrating my husband's birthday.

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Karina Cifuentes . 2024-07-21

MORE AT Google

Just had lunch here what an AWFUL PLACE NEVER AGAIN!!!! There wasn’t an adult in sight serving just all kids they never had a clue what they were doing. Menu very limited 1 veg option very poor no salads took over half an hour to bring us a sandwich. My advise avoid this place

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Helen Greatbanks . 2024-07-13

MORE AT Google

First time at the Bird in hand,food was lovely,I like the pub its very modern and welcoming we were served as soon as we came in and didn't have to wait for our dinner to arrive, service was very good along with the prices, and it was very clean,we have already recommended this pub to our friends,i think it's good these days to find a nice place to relax in,we will come back that's for sure 😊.

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Ann Wilson . 2024-07-04

MORE AT Google

We popped in on a cycle ride as it sits on the Bristol to Bath cycle path. There's lots of outside seating and places to store a bike. We only had a drink, but the food menu looked good and the food coming to others looked very nice. It's a great pub that we've used for years, so would definitely recommend

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Gareth Harris . 2024-07-02

MORE AT Google

Lovely pub just off the cycle path. There’s a great beer garden, some of which gets the sun all evening. The menu has a great choice of meat, fish and veggie options. We really enjoyed the veggie dishes we went for, which were less pub grub and more restaurant quality. We’ll definitely be coming back to enjoy the beer garden and sample more of the menu!

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Sara Collinge . 2024-06-30

MORE AT Google

The staff were so lovely, gelpful & welcoming. The food was amazing!

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Tracy Webb . 2024-06-25

MORE AT Google

Great food, great location, helpful, friendly staff

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Robert Varley . 2024-06-23

MORE AT Google

Very nice atmosphere and great food and good value. Staff could be a little more attentive to when customers first sit down but otherwise pretty much flawless. I also liked the fact the music was so subtle to the point you can still enjoy a conversation!

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Photos By Finch . 2024-06-23

MORE AT Google

Disappointing menu and quality of food my wife and daughter wanted lemon chicken but it was all gone so they went for the salmon which was very salty and the veg especially the carrots were not cooked or cleaned very well . My grandson had a burger which Katie managed to get the chef to cook it for a child, a plain burger and fries. The bun was burnt and the burger was crispy and very dry. My meal was a pork and chorizo dish, lots of sauce, not much pork and again very salty. It was my grandson’s 9 th birthday and my 73 birthday, so we did not complain. We paid £85 for a drink rack and 4 crap meals. Shan’t go back again.

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brichris2016 . 2024-06-20

MORE AT TripAdvisor

Decided we needed something to eat on our travels & when looking at places to eat between our destinations this pub popped up! I’ll definitely be returning as food was delicious, atmosphere was lovely, decor is homely & the staff were great (even with a rush on).

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Zoe H . 2024-06-18

MORE AT TripAdvisor

Excellent food and service thankyou, visited twice on our recent stay near Bath. We chose to eat on both occasions, lovely food.

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April Townley . 2024-06-17

MORE AT Google

Excellent food and friendly service

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Geoff Stilwell . 2024-06-17

MORE AT Google

Delicious pork w chutney, potato, stuffing and crackling. Would give more stars if I could. Great outdoor seating. Right off bike trail to Bristol.

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Travis Smith . 2024-06-16

MORE AT Google

Great food. Great atmosphere. Great surroundings. Best meal i have had out for a long time. Will definitely be going back again the menu was so tempting only difficulty was what to choose. Definitely recommend this place.

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paul shore . 2024-05-30

MORE AT Google

Very friendly, pleasant setting, plenty of choice & good, well served hot food.

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Heather Armishaw . 2024-05-25

MORE AT Google

I visited the Bird for an early evening meal with my wife and was extremely pleased and surprised . how it had changed. I was a regular customer of the old regime, visiting 3 or 4 times a month for evening meals and Sunday lunches, but I abruptly stopped after a disastrous experience three days after it changed owners . I then vowed never to return. It was my grandson and his partner who suggested I return, as it had changed for the better. The service from the young ladies who took our order was attentive and efficient, The meal was excellent and far beyond the quality of a normal pub meal, the prawn cocktail starter and our main course of a seafood pasta dish was exceptional, with a unique twist to both courses. Combined with the newly refurbished understated decor and furnishings made for a great early evening meal. I have now booked a Sunday lunch for next week so my expectations are high

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Bob P . 2024-05-24

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We visited a while ago and had excellent fish and chips in the garden. However, today, we were disappointed with our meal. We ordered soup of the day along with one portion of chips as we were not particularly hungry. Sadly we had no spoons, the soup was tepid, watered down and incredibly salty whist the gluten free bread was as tough as old boot leather. We left the majority of our soup, shared the chips and asked for some Earl Grey tea. Sadly only breakfast tea was available. There was a good buzz in the pub and other plates of food coming from the kitchen did look rather more inviting. We'll try again another day perhaps.

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Sally Langdon . 2024-05-22

MORE AT Google

Just stopped off for a cup of coffee. Lovely setting, amazing atmosphere and friendly staff, will definitely come again

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Sue Dyer . 2024-05-21

MORE AT Google

Went there for my wife’s birthday, got £100 parking ticket! Need more obvious signage. Won’t return. Not happy at all!!

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neilfeltham1972 . 2024-05-17

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Best night out in a long time food was top dollar would definitely recommend

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Patrick Jackson . 2024-05-17

MORE AT Google

The pub has been refurbished but all the character and atmosphere seems to have been shoved in the skip along with the old furniture. Food was OK but much less choice than there used to be, and it's rather cramped inside since there seems to be more seating squeezed in. Just rather bland, and a pale imitation of what it used to be.

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Jim Q . 2024-05-15

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Stopped for a bite to eat while on a bike ride. The food is great, and there is a safe place to lock your bike. Lovely atmosphere as well. Will be back! Surprisingly large car park.

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Dave Hickory . 2024-05-14

MORE AT Google

Our food was left outside as girl couldn't remember where we were sat. My food was cold so sent back. Girl knocked over the burger and just walked away. When my food arrived for second time it was still a bit frozen in middle. Asked for a refund as I'm not eating uncooked food. No apology. I'd be mortified if I served up this to a customer.. shame on you.

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Angelique Hall . 2024-05-14

MORE AT Google

Very busy had to wait ages to be severed but lots of staff walking around not really doing anything.

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lee walmsley . 2024-05-11

MORE AT Google

Always known as The Bird in Hand, but they want to be known as The Bird 🫣😳

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Rodney Gillard . 2024-05-10

MORE AT Google

Visited on a sunny weekday lunchtime, so was reasonably quiet. Service was great and food was good quality. Thank you.

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Joanna O'Keeffe . 2024-05-09

MORE AT Google

A great pub in a fantastic setting, good food and drinks with great service from all the staff.A recent re fit has been carried out to a high standard strongly recommend a visit.

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Adrian Meredith . 2024-05-06

MORE AT Google

An amazing place I love what they did with this awesome setting making it more modern and appealing to new customers the service was on another level I had an amazing waitress who help me decide what to eat which was one of the best dishes I’ve had in my life the only let down was that there was over 100 under 7s in there and it was a huge racket but it ended up quitting down as it got later ending in an amazing lunch

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James Hawkins . 2024-05-04

MORE AT Google

Nice pub in the middle of trails Bristol-Bath, nice place to recover a bit :)

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Irina Nech . 2024-05-04

MORE AT Google

First time in since the refit, very nice decoration and the food was lovely.

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Andrew Price . 2024-05-02

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Good value Sunday lunch plus dog friendly

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Christina Freeman . 2024-05-01

MORE AT Google

Four of us ate at The Bird this evening. The pub has been modernised and now has a pleasant contemporary feel. We all had different main courses, each of us was pleased with our food. I had the Somerset Pork which was excellent. Various beers / soft drinks and coffees were consumed, all of them were appreciated. There was a choice of desserts. We all enjoyed ours. The service was polite, friendly and efficient.

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gary lewis . 2024-05-01

MORE AT Google

Enjoyed a lovely lunch today,sat in conservatory, staff good ,food lovely,price very reasonable too. Will be back Thanks

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Teresa Heal . 2024-04-27

MORE AT Google

Tastefully redecorated which gives the place a much better feel. Had the fish and chips which was excellent!

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Heath Golding . 2024-04-27

MORE AT Google

Have been before a year ago and the food has been mediocre but last weekend the new birds nest at the bottom of the car park is perfect for some evening sun with a beer. Lots of bike lock up space. Just would be nice for some of the seats to have backs/something to lean on.

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Hazel Atkins . 2024-04-23

MORE AT Google

We have visited twice since the refurb and are very impressed. Both times we went there were 4 of us and we all had different meals. We all enjoyed the food. The staff have been most helpful and really pleasant. We will be back again soon.

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Jayne3120 . 2024-04-21

MORE AT TripAdvisor

Had a cracking Sunday lunch here yesterday! I believe it's been taken over & what an improvement in the food etc since we were last here visiting relatives a few years ago. 11/10 for value for money I'll definitely be returning asap! Was a well cooked & tasty meal ... well done!!

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JillBrw . 2024-04-15

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After its recent renovation the acoustics are terrible. You can barely hear the person at next to you at the tables. New (young) staff have a lot to learn about providing a professional table service.

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Felton Fokker . 2024-04-13

MORE AT Google

Nice to see the place has had a facelift. Menu disappointing, doesn’t have so many dishes as with the previous owners. The food we had was good, perhaps more choices will appear in time.

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Rudmore . 2024-04-12

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Went there this evening for 6.00pm. The entire pub has been refurbished and so has the pub garden. It looks lovely. Went to the bar and registered our vehicle on the machine. Five waitresses were in the bar area. Not one person said hello to us or acknowledged us until we engaged with them. Shown to our table in the conservatory. Nobody brought menus and we had to get up and ask for drinks to be taken (we'd been sat for 15 minutes). We ordered the nachos which were lovely. £4 for a pint of diet coke each - drinks arrived quickly after we had finally be able to order some. We got the nachos to start - a HUGE portion for £9.95 and definitely worth the money! (In hindsight, we should not have ordered mains). Mains arrived very quickly so didn't have enought time to digest our starters. Nobody did a check back to see how our food was. Honestly, we probably would just go back for the nachos but as for a the overall dining experience it was a definite 4/10 due to lack of service. You can't do a full referb into a gastro-pub/ fine dining and then not execute appropriate staff training. :(

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Olivia . 2024-04-12

MORE AT Google

After a lovely walked we were looking forward to a Sunday lunch but we were disappointed in the quality of the service and the food. They got the order wrong but basically said it was us, so as I didn’t want to make a fuss in front of friends I accepted the beef rather than the pork. The meet was passable but very school dinner type. No offer of condiments. Staff seemed young and inexperienced we wanted non alcoholic beer which they got wrong twice which could have been dangerous as our friend cannot drink alcohol yet served wrong drink initially. Also very little choice in non alcoholic beers. Puddings were good but overall wouldn’t return as bill was £150 for 4 mains, drinks and two puddings, nothing very special. Shame as wanted to try it since under new management and refurbishment but they have lost the essence of what this Pub really is, too clinical we feel it’s lost its atmosphere of local non chain pub.

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Tracey W . 2024-04-07

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This pub is in a great spot near the river/cycle path in Saltford. I think it was meant to be table service but people were ordering at the bar. The young girls working seemed unorganised so probably quicker to order at the bar. Our starters were really nice (nachos, filo feta and croquettes). My partner and I had fish and chips which was disappointing - the battered fish was tasteless, the tartar sauce was runny and and the plate was FAR too small meaning peas/chips easily got pushed off the plate. My parents in law ordered the burger - they were too big to eat as a burger so needed to deconstruct (which defeats the point) - other than that they said it was tasty. No sign for the toilets either - weird.

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Alice Davis . 2024-04-02

MORE AT Google

This was a bit shame. I had fish and chips with peas but the plate was a small plate more appropriate for a starter and therefore it was hard to eat the chips placed under the fish and peas went all over the table (wtf? ) . Someone else in my party had the salmon this was undercooked and when we showed the 1/2 eaten meal to waitress she just said she would tell the chef but didn’t offer to adjust the bill. This place has had a modern make over but it’s lost it charm regarding the food, which was always reliably good.

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Lisa C . 2024-04-02

MORE AT TripAdvisor

new layout is too cramped, and menu limited. Good pub and eating has been lost in volume of tables. Poor lighting in conservatory and atmosphere is lost

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Michael Younie . 2024-03-29

MORE AT Google

Have visited tonight with a group of friends, well impressed with the new decor, very much improved. The food was excellent and the service great. Thanku all

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Ruth Nash . 2024-03-27

MORE AT Google

First time I've stopped by since the refurbishment and loved it. Would recommend.

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Andrew Belfin . 2024-03-24

MORE AT Google

A bit non plussed about the refurbishment - it feels a lot more cramped as if they’ve tried to ram more tables in to the same space so there isn’t as much privacy between tables almost rubbing elbows with the people on the next door table. Food seemed to take much longer to arrive and nothing special. Perhaps we’ve been spoilt by the Crown in the meantime. Oh and they now have cctv in the car park and you have to put your registration in to a non obvious terminal with no prompting from the staff (unlike the Crown) and you could end up spending an extra £100 if you get it wrong.

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Ian-Bristol . 2024-03-21

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Walking from Bristol to Bath and we came across this pub when we were fancying a drink. A friendly welcome, good real ale and cider. Got the munchies and ordered a baguette and a side of chips and salad..... Delicious. Thanks for your warm and welcoming hospitality.

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David Case . 2024-03-20

MORE AT Google

Our ‘new’ Bird is super! The new interior is very inviting as were the very friendly but professional staff. Our meal was very good; a good few notches up from pub grub without being too fussy for our local. Theres a good balance on the menu for all tastes I would say at a fair price.

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Helen H . 2024-03-19

MORE AT TripAdvisor

We had the iron steak and I can honestly say that it was one of the best meals I've ever had, the chef came out to check on us to see how thing were tasting, to be honest I like that he took the time to come and see us, I would 100% recommend the Bird in hand for the food and the views are fantastic to match, keep up the great work! We will a million percent be coming back again soon !

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Lee Flew . 2024-03-18

MORE AT Google

Food was really good, very disappointed on drinks, a brandy £8.50 with dash of lemonade £3, so £11.50 in total for 1 drink, our other drinks reasonable prices

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Caroline Packer . 2024-03-16

MORE AT Google

Good to see that following the refurbishment that this still is a pub that caters for drinkers but also provides very good food in the conservatory with tables for dining in the main part of the building. Starters were beef croquettes, feta and filo and calamari. I was worried that the calamari might have been frozen rings but it was a large piece of breaded squid with a sauce and side salad. Could have done with a crispy coating but nonetheless was very good. Mains were smoked haddock fillet with a crispy breadcrumbed poached egg, lambs liver and a flat iron steak. All the meals were excellent. There still is a good variety of beers, lagers and cider - could do with a dry cider. Staff were friendly and engaging. We had an enjoyable meal and recommend eating here.

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David P . 2024-03-15

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After completing a half marathon along the railway path, we found ourselves at this pub. The menu was quite adventurous, featuring dishes such as potted smoked mackerel and excellent whitebait. We also enjoyed their substantial chips. Our midweek lunch here was delightful, served by a team of young, amiable, and efficient staff. Kudos to BIH for earning a 5/5 from us. During a spontaneous stop on our walk from Bristol to Bath, we were warmly welcomed by the bar team. Overall, it was a great discovery and definitely a place we’d consider revisiting.

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Jackson Davey (Jack Davey) . 2024-03-15

MORE AT Google

Have been doing the walk along cycle path with friends for many years and always pop in for a light lunch. Went today and only thing on lunch light bites menu was baguettes which came with no garnish. Very disappointed as always loved lunch here ie ploughman's or omelette

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rita787 . 2024-03-13

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Stopped on the off chance while walking Bristol to Bath. A very warm welcome from the bar team at the tone. Menu was varied and well priced. Food lived up to expectation, compliments to the chef and kitchen team. All in all a good find and somewhere worth returning to.

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Jeremy Clarke . 2024-03-11

MORE AT Google

I booked for 4 people. The meal was good. However my guest was fined for parking failing to register car. We appealed and although the owner accepted what we said in spite of signs my friends who arrived ten minutes after me were not aware and no staff warned them.The owner said he could not vouch for us even that we were the last people in the car park. We wrote to parking company and they showed no consideration no refund. We were LEGALLY PARKED. We did not go off for a walk or abuse our stay. BEWARE.

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Sally Page . 2024-02-21

MORE AT Google

Being trying for days phoning at different times and they don’t answer the phone. I have even emailed them and they didn’t reply. So much for trying to book a table. Thank you for your reply at least we know now.

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Sue Duggan . 2024-02-11

MORE AT Google

Very disappointed went 4 a couple pints parked as normal in car park no obvious car park charges not mentioned by staff either now been handed a 100 00 pound car parking charge been using this pub 4 many years never had to pay 4 parking b4 can't find nothing on website about it either not going back again and I bet I'm not the only one

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Scenic06881410472 . 2024-01-22

MORE AT TripAdvisor

Have had 2 dinners here and it was perfect

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jacqui kelman . 2024-01-16

MORE AT Google

Soggy undercooked pastry & margarine on the vegetables! Who puts margarine on the vegetables in 2024 - place is like a throwback to the 70’s.

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karenwR9467JV . 2024-01-12

MORE AT TripAdvisor

This bar restaurant is a little gem situated in Saltford and on the route of the Warmley to Bath cycle path and road leading to river avon a great place to to stop off and have a drink or food plenty of seating inside and a lovely beer garden to front and rear loads of parking space at rear too .Lovely atmosphere and friendly staff would recommend

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paul haines . 2024-01-08

MORE AT Google

Ordered food my aunties curry was ok she said .I ordered the liver which was good but as we left realised there was no peas ,which it was on menu with

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Tony Lloyd . 2024-01-06

MORE AT Google

Ok, I will make a disclaimer-this is my local. Earlier this year the pub changed hands. Many in the village were apprehensive about the new owner taking over. The Bird had been in the same family for over 30 years and they were very much loved and respected, and lets face it-no one likes change. However, we are nearly seven months down the line and I can honestly say The Bird is still an absolute asset to the community. Yes, there have been changes-long standing staff have sadly left, who were all part of the furniture-and have been replaced. However, the new faces have proved to be excellent in their hospitality and friendliness. Special mentions to Ethan, Ebony and Chris, who always give a welcoming smile and are happy to engage with everyone and give excellent service. With Jason and the team back in the kitchen the food is as good as it has always been. So to those of you who may have stayed away since Colin moved on, please, visit again soon, you won't be disappointed. The pub is due to shut for a few weeks from 15th Jan for a refit. Investment is being made and I am sure things will only improve further. Merry Christmas to all staff and customers at the Bird In Hand, Saltford!

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KefalonianExile . 2023-12-17

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One of the tastiest sunday roasts we’ve had in a long time and the portions are very generous. Beware, you must be very hungry. 😋

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Yves B . 2023-12-17

MORE AT Google

Went for a quiet drink with friends 3pm on Friday 15/12/23. 2 young girls serving behind the bar clearly very inexperienced. Slow service and communication non-existent. After 10 minutes to change a barrel (the pub was not busy), the drink was brought to the table and virtually thrown down. The bad attitude was challenged, but not helped by a regular customer who was clearly drunk, rude and vocal. He seemed to be trying to ‘make an impression’ with the young girls, but looked rather foolish. The worst experience ever in a pub, and I’ve visited a few in the past 50 years. Never, ever gain.

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Mark W . 2023-12-16

MORE AT TripAdvisor

Decent pub. Great location. Go here after a nice walk along the cycle path. Food is ok... some specials are quite nice.

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Shweta E.S . 2023-12-16

MORE AT Google

Had a lovely night out here!! the staff were so kind and super accommodating for out dietary needs, thanks for a great night!! me and my girls had a lovely time 🤩

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Pamala D . 2023-12-16

MORE AT TripAdvisor

First visit, excellent will be back. But closing for a time after Christmas for a refit.

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Pamela Bridgewater . 2023-12-15

MORE AT Google

We went for a Bday sunday lunch, food was ok but I am very sad about what happened after. We got a a parking ticket (we have been customers for the last 5 years and never registered before, also nobody told us that we needed to do it and unless you go straight in front of the till you wouldn't know). As the Pub owns the car park I sent them an email to ask if they could kindly send me back the evidence that we were there on that day so I could appeal. They never reply so I called them and they boringly told me that a screenshot of the payment would have been enough. Well, it was not. Once I learnt this we went back to the pub to explain the situation and hopefully get some help but the young lady was too busy to put her lipstick on while saying they couldn't do anything and that we need to deal directly with the company. I am very disappointed. They could at least have shown some care but they didn't at the beginning nor when we told them that they were loosing customers. Very unprofessional, I am sorry because I used to like the place and angry because it could have been handled better.

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Fra Violet-Skye . 2023-12-14

MORE AT Google

We had a roast here, I had lamb shank, OH had turkey. It was delicious, plenty of nice fresh veg and best of all, crispy roasters. We do eat here often, but mainly lunch. The pub it's self is a bit tired but it's being refurbished in the new year. The food has never disappointed and its great value for money.

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Martha Vest . 2023-12-13

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We have been going here for the last 8 years on a Christmas meal as a group of four friends. Although this year I had to do a lot more chasing up when it came to booking this meal and also getting a pre order to them (still didn’t have my pre order when we got there) but wasn’t a problem. That said the food was still really good and we had a lovely Christmas meal yet again. Even though it has recently been taken over it was nice to see a familiar face behind the bar who is always really friendly.

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xx_Shelley_xx . 2023-12-06

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Had a nice meal recently at this pub.A week later had a nasty letter demanding £100.fine for ilegal parking in their car park i contacted the parking firm explaining i had a meal there they said i had not signed in, the staff did not mention i had to sign in they said ther were signs in the car park explaining this. It was a wet and windy night so i did not have time to read all their signs.eventually they reduced the fine to £20 so BE WARNED will not eat there again

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robert nigel . 2023-11-29

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Came to this pub after running a half marathon up and down the railway path. I live in Bath and this was my first time in Saltford. I came at 1:15pm on a Sunday, forgetting how popular Sunday lunches are in England. The owner was able to offer me a small table for 1 which did me fine. The staff were attentive and friendly, prices were incredible (compared to Bath anyway!). I had two pints and the lamb shank roast dinner for £30. The dinner was ready quickly, the staff didn’t mind I was in running gear, felt welcomed and enjoyed the meal immensely. I couldn’t recommend the pub more, I’ll for sure be back.

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Gavin Irvine . 2023-11-28

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Previously frequent visitors but we went here recently and it was very disappointing - the menu choice was much reduced, the food was excessively greasy and we couldn't finish it and the staff were slow and pretty dim. Such a shame as this used to be our favourite local spot - hopefully the new owner takes note and ups the standards.

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Sarah A . 2023-11-26

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Very disappointing. Member of staff seemed really unhappy. Nachos served with tiny bit of salsa. No chillis, no guacamole. My sirloin steak was grey. It arrived without chips, had to order separately. One of our party had Bacon brie and cranberry baguette, but no cranberry given. Wouldn't return unfortunately.

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Sam Timms . 2023-11-25

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Having lived in Saltford for a good 10 plus years, we were disappointed by how much the new management seems to have changed the food and service. Both used to be perfect without fail but I fear it wasn't an off day; rather a cost cutting venture to increase profits that, unfortunately, really shows. Wonder if others will notice, or it was just us? We're not picky 'foodie' types either. As we left we said to each other 'we'll have to give that a miss for a while' which is a shame. We will watch ensuing reviews with interest in the hope it was a one off.

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Lawrence L . 2023-11-25

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The Bird has changed hands recently, but the food is as good as ever. The staff have changed however, and we missed the friendliness of the previous staff. The new owner seems to be penny-pinching as the heating wasn't on (it's mid November and 10 degrees outside). I sat in my coat for the entire two hours with frozen legs and feet. Probably won't hurry back until warmer weather arrives.

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Lemming998 . 2023-11-17

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Really enjoy my visits to this pub, mid week it was just right, not too busy and the food we had was excellent. Home cooked and very tasty. Booked our Christmas get together for December so looking forward to that one.. well worth a visit.

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Simon Perry . 2023-11-16

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Just went in for a quick drink after a walk. It was warm and friendly, just what we needed

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William Smith . 2023-11-10

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I’d previously drank here in the summer and had a good time and so was keen to try food. Came on a weekday lunch eating inside so not sure if representative of weekends or evening menu too. I live locally in Bath so wanted to like the experience but was very disappointed. Unfortunately the food (fish finger sandwich), was very poor- grey, reconstituted looking fish fingers.. Tiny salad and coleslaw which cost extra and tasted like it had been left out. Expensive meal for what it was-two fish finger sandwiches and two soft drinks just under £30 for lunch. Most customers were elderly 70+ on the weekday lunchtime. We are mid 30s. Couldn’t fault on the service from staff who were friendly and attentive. Mainly the food that’s letting it down, I think it’s resting on it’s good location and letting both food and decor slip.

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Rosanna Tims . 2023-11-09

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Visited in sep and it was amazing! Came back in oct and it didnt have the same standards as before. Not many staff working on a busy night, not including the fact they were rude! Maybe they were tired but no excuse to not have a smile on their face and be polite. Not impressed at all, get the old staff back place is run by kids.

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Y7228ZVkerryp . 2023-11-01

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Have not been back to "The Bird" for some time, so decided it would be a good place to go with our friends, Sylvia and Brian. We had booked ahead, and our table was ready on arrival, the place was heaving. Drinks orders were taken, leaving us a while to ponder over the food menu. Brian and I had Liver and Bacon, Doreen Ham egg and chips, and Sylvia S&G pie. The food was great, all empty plates. The service was also very friendly and efficient.

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Robert M . 2023-11-01

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Had a great Sunday roast, good service

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Ben Murphy . 2023-10-29

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Pub friendly and welcoming staff wise but rather Spartan in terms of decor and layout. Food tasty, hot and delicious well presented and good sized portions. If you are after excellent pub grub, good service and not too pricey then the Bird In Hand is a good venue.

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61kv . 2023-10-28

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Great pub, but NO VEGAN FOOD! I would have given this place a five-star if they would have done vegan food as the staff were amazing and the quality of the food was very good too

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Leon Barnfield . 2023-10-25

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Enjoyed our mid week lunch here.. very nice food served by some very young, friendly and efficient staff. Well done BIH 5/5

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Rob Scourse . 2023-10-23

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Great place to meet and eat. Friendly ,well spaced Clean, conscientious, table service, Delicious menu offering a wide range of well priced, generous portion meals .

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Cherry . 2023-10-23

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