Based on 2.364 opinions finded in 1 websites
Based on 2.364 opinions finded in 1 websites
Opinions
We had a table for 12 booked for a Christmas meet up with the family. It didn't start well when we had to rearrange a few tables so we could all sit together. The place was very understaffed with it taking an age for drinks. My partner and daughter waited 70 minutes for their meals (curry and kids chicken nuggets) which is not on. I had the carvery which kept running out of Yorkshire puddings which were more like pancakes. I was finished my meal 35 mins before my partner and daughter were served their meals. The whole place was understaffed. Not good.
dt90mins . 2024-12-17
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Avoid this place at the moment on the run up to Christmas. Despite our party being booked in with reserved tables, the food service operation was chaotic. 15 minute queue to pay up front fr the carvery buffet, then 30 minute queue to actually get food. One lad (who looked ill) carving the meat and every time he ran out of food / plates/ whatever he’d have to disappear into the kitchen to get more. The food hot plates had little boards above each dish and the clearly hadn’t been changed over from breakfast service and neither had the area been cleaned down as dried breakfast beans & other spilled items dotted around. The food in the main wasn’t that bad when you actually got some, but sprouts hard as bullets, crunchy broccoli (too long under the heat lamps), and leather like yorkshire puddings. no wonder all the staff looked miserable. Hmmmm as I say avoid!
Mike W . 2024-12-17
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meat wasn’t the best had sunday lunch mash potatoes were lumpy and no roasts on offer staff were lovely however i left all my food
Wendy L . 2024-12-11
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Lovely night tonight, after a previous bad experience, we went back tonight and was completely different. Jack on the tills was lovely, Ray the manager was lovely and all staff we bumped into were friendly. Definitely glad we decided to come back and try again thank you
lydia1098 . 2024-12-06
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Had a lovely Christmas lunch perfectly cooked turkey beef and gammon thank you to Dean the chef. All staff friendly and polite and created a happy atmosphere.
Stay13805598593 . 2024-12-04
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We took our dad for his birthday today Dad loves a carvery and with have been in the past and the one in Wakefield too and the food has been lovely We had to wait for the chef for the meat we ended up asking if anyone was serving The roast potatoes was so hard they would of broken my teeth Mash potatoes was flat cold even dad commented Cauliflower cheese all dry Stuffing couldn’t get off the spoon Gravy Luke warm The staff on the bar was lovely very friendly A very disappointed dad what should of been a lovely birthday treat
missroman . 2024-10-18
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Carvery, cakes and charm. Toby, Toby who? You'll never think of him again after your visit to Birchwood! We got served by Dale for our carvery with the his professionalism and charm. He noticed our daughter was shy and made a point of giving her 100% of his attention to involve her and give her the best first carvery experience possible. Who know she liked that much veg! A credit to the team
Liam W . 2024-10-17
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We was served by the fabulous DEAN who is absolutely AMAZING 🤩 always makes you feel welcome with his bubbly personality and his happy smile thanks dean we will definitely be back xx
hannah g . 2024-10-15
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I went here today and was subjected to without doubt the worst Sunday Carvery have ever had, everything was overcooked and without seasoning, roast potato's needed a hacksaw to cut, the mashed potato was like wallpaper paste, by the time we got back to our table our tea was cold and the beer was warm, to add to that the food was cold after a few mouthfuls, we left with at least 3/4 of our food untouched, I would have given zero stars but my son liked the gammon. Oh and to the woman in the queue that was effing and jeffing non stop, no one is interested in hearing you
Gerrardmyboy G . 2024-10-13
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Carvery was lovely and the other food was When we eventually got it. Food service was shocking 3of us had finished our meals before others had even got there's. Ordered dessert waited over half an hour then gave in . We got a refund but had very sad children one being autistic. This will have a massive affect on not only him but us too. We definitely won't be back
Getaway14366099664 . 2024-10-12
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Appreciate it was Sunday and extremely busy,but that should not reflect on quality, after waiting in the queue for 20mins,whilst the staff concentrated more on take out orders,anyway I got beef and gammon,I couldn't even get the knife to cut the beef it was so tough,the Yorkshire pudding was chewy,so when asked by Kelly D if there was anything she could do I asked for a refund which she did in a polite and professional manner so the food wasn't quality but the customer service from Kelly was great
Pioneer45165831654 . 2024-08-18
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Had to write a review as the food was soo bad All the meat was dry , all the vegetables were mushy and cold. Didn't even bother mixing the pre bought mash together which was cold. Cauliflower cheese was just cold mush. Burned parsnips say in a inch of fat. No condiments . Seriously won't be going again . It's cheap yes but still feel ripped off.
Daniel . 2024-08-13
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greeted by lovely staff on arrival but had to wait far too long for someone to come out to serve me a carvery even though they were shouted twice and it continued to happen to other customers whilst we was there
jade . 2024-08-12
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Brilliant carvery, the food was lovely and very reasonable prices. All the staff were friendly and Paige was very helpful.
leann c . 2024-08-10
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Staff lovely as always but food is going way down hill 👎 got offered a free cheesecake don’t usually do desserts but took one and tried abit???!!! Cheesecake?? Really?? Fake cake more like!! The label on the side says it all !! I may have just a drink and a chat with the lovely staff next time
Jayne C . 2024-08-10
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Returned again after a previous visit and once again was really enjoyable . Good food and fantastic service from Tegan and Chloe who looked after us and made us feel very welcome . Would recommend to anyone who is in the area .
Jon P . 2024-01-07
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Came for a carvery - fast service even though it was busy, fresh food, and friendly staff! Would recommend.
abbey j . 2024-01-07
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Had a really nice carvery lunch, we hadn’t booked but were seated to a table. lots of vegetable choices and all very nicely cooked and hot. Our server was Jake and he gladly gave us a box to take our leftover meat and pigs in...
Angie L . 2024-01-07
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Food was fine, one main meal and one carvery. Service was quick and food was hot. Disappointed that each time we come here now there are hardly any of the cakeaway choices available. It is the reason we choose to eat here when we fancy...
DLS5678 . 2024-01-03
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Slight mess up with order but food was delicious Ordered a kids large Mac and cheese but my daughter said it was the cauliflower cheese from the buffet and was charged £4.99 Slightly annoying however the food itself was absolutely delicious I had the carvery...
kitto1988 . 2023-12-31
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Firstly the staff serving on the tables were lovely. Super helpful, friendly and the only reason for 2 stars. After that I can’t say much else nice. Kids play area has gradually been emptied of broken equipment last few times we have been in but...
Getaway02665133905 . 2023-12-30
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Fantastic food great service what a fantastic experience with brilliant friendly servers and staff.
Jake B . 2023-12-29
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Came here today for a meal with my kids. I was hosted and seated by the lovely Kelly D. She made us all feel very welcome. We all decided on a carvery which was delicious, the chef that carved was James and he was very...
282maisiew . 2023-12-19
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Went for a Birthday meal with 5 others, we all loved our meals. Service was pleasant and timely, atmosphere was relaxed and not rushed. Would recommend for anyone to go and enjoy a meal.
Maria B . 2023-12-16
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I have to say that today’s lunch was excellent, compared to the last time I came here to eat. For a change we were actually given some meat not a slither . The gravy was very tasty and thick. Think it was the manager who...
ogste . 2023-12-14
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Great breakfast. very good value. Served by Kelly D, who was very pleasant and helpful, as we wanted to book for lunch with a disabled person. Thoroughly recommend and commend Kelly D to you.
Pioneer02577597504 . 2023-12-13
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Had a smooth, stress free meal with family. Jake looked after us all very well and went the extra mile.
aaronmU4170VM . 2023-12-10
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Great service from kelly d. Came for a quick bite to eat on my dinner break. Had the chicken skewers very nice I must say. Will definitely be back soon
J D . 2023-12-08
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Lovely atmosphere here feeling very festive, the carvery was very tasty all vegetables where cooked to perfection. Kelly d was very helpful answering any questions we had.
KATIECHARMER . 2023-12-07
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Served by Kelly-D, nothing was too much trouble. Thank you. Avocado and poached eggs were perfect. Thank you Rob who made them. Drinks weren’t hot but once microwaved, was lovely. Arrived about 10:30 am and the buffet food wasn’t hot. Mixed feelings then. Maybe arrive...
Dawn B . 2023-12-07
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Lovely spacious place to go for a meet up with friends for a Christmas drink. We had a carvery too and it was delicious. Kelly D served us coffee to our table, and was super friendly & helpful. Great service by the team all round....
Paula M . 2023-12-04
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Always love coming here, the staff are always welcoming and accommodating for access / dietary needs! Kelly D was our server and was very polite and professional, as well as welcoming.
Amy P . 2023-12-03
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Best breakfast by a country mile. Superb choice and great quality at an affordable price. Jake was also super helpful too. A credit to BIRCHWOOD.
davidgraytv2 . 2023-11-26
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Thank u Jake, you cleared our plates beautifully. Service with a smile. Lovely breakfast, will come again.
Becky B . 2023-11-26
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Poor service tonight since new landlady took over. Food served within a reasonable time but took over 30 minutes to clear the table also slow at clearing glasses. Lack of beer and Rum. Choice has definitely deteriorated over the last few months, just seem to...
Caz6384 . 2023-11-24
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The service is terrible. 1 hour wait for food to be cooked, everybody's food came and 1 meal my meal didn't come. They said I hadn't orded my meal. I had orded it because the girl read it back to me and I corrected here...
Steve R . 2023-11-18
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We come in for a carvery very often and are never disappointed, the food is always gorgeous!? We’ve been in at all times in the day and the quality and customer service was always top tier. Staff are very informative with the menu and always...
arianng2016 . 2023-11-16
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This is the second time we’ve visited, the first time because we couldn’t get a table elsewhere. Birchwood Farm did not disappoint on either occasion. The food was lovely, and well priced for the quantity. The staff are really friendly. Even my teenager was happy...
Victoria B . 2023-11-12
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Came today lovely food and service from charlotte. Our kids love coming here team are so friendly and food is always spot on. Kids area could do with more things for toddlers but other than that our kids love the play area. Definatley give it...
Deanhorton86 . 2023-11-08
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Brilliant warm good vibe building, I've been going there for a pint of San Miguel after work for the past 4 years, all the staff are friendly and welcoming, carrie always comes over and says hello even when it's her day off. Not the cheapest...
Chris r . 2023-11-04
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Got here at 8pm on a Friday night, only to be told there was no food. Didn't even get an apology. Shame as the others in this chain have all been excellent.
diana r . 2023-11-03
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Service and food were both excellent , with special thanks to Lauren and Tegan who were very helpful and friendly and made our evening really enjoyable . We will definitely be visiting again.
Jon P . 2023-10-29
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Visited today got greated and seated by a lovely lady called carrie who was very polite and helpffull food was served thery quick and was gawjus we will definately be visiting again ...MANY THANK CARRIE
Phillip J . 2023-10-28
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Called in for buffet breakfast this morning, Carrie, Alison and Lauren couldn’t have been more friendly, great breakfast too!
Paradise63895132135 . 2023-10-28
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Great choice of food massive portions as you help your self to the carvery. Nicely cooked meat with a good selection, good selection of veg and constantly replenished as you que which isn’t for very long every thing is steaming hot and fresh when you...
jben8 . 2023-10-28
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Fab family meal love coming here Fabulous carvery and meals were huge. Short staffed but Joanne was brilliant
Dani3ll3Cunn0 . 2023-10-26
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Lovely food and lovely service from Donna and Carrie, will definitely be going back again soon.
Kieranq S . 2023-10-23
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Had an amazing meal today the bar server was friendly and welcoming think her name was Sophie, Donna and Carrie both came over and had a conversation with us, they couldn’t do enough for us, lovely staff here and feel so welcomed when I come...
LouiseG260105 . 2023-10-23
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First time here, we were not disappointed, I had a delicious sandwich with a cuppa, our waitress Lisa was very efficient and very polite, all in all a nice experience thank you.
steve s . 2023-10-15
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Disappointing today i'm afraid. Breakfast was lukewarm, although tasted good. No bacon, no toast, no fried eggs, even after a wait. Had to go and tell staff it needed replenishing. "Fresh bacon"was very lukewarm, toast was threatened by the toaster too. I asked for a...
Legsnbreasts . 2023-10-15
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Rubbish, slow service , ordered through app took forever , had to ask twice where our mains where, and drinks, not a Karen but waiting 25 minutes for 3 drinks is pretty rubbish , food nice , not really bothered about the wait but the...
Mumof3familyhol . 2023-10-14
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There was no air con on and the place was stifling. Our first carvery at birchwood and was very disappointed the meats Turkey beef pork and gammon looked very pale and watery,I had turkey and gammon,my husband had beef,the meats had the look of being...
tracyaD5012BI . 2023-10-10
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Lovely visit for a late mid week lunch, play area was great for the little one. The service was fantastic, we had Donna and she was really attentive. Nice quiet atmosphere, we will definitely be back.
Chloem25 . 2023-10-06
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lovely carvery our waitress donna was a delight, lovely service!! would have gone for seconds if i wasn’t so full!!!
Olivia j . 2023-10-05
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Breakfast was very late coming out at Opens at 09:00 and a at half past nine still telling customers that it would be ten to fifteen minutes for all of the buffet to come out Well below their usual standards
Graham P . 2023-09-29
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Called in to this pub whilst out with the husband we both enjoyed the atmosphere and found the staff friendly especially Leanne.
Daydream64657580969 . 2023-09-28
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Called in for lunch with my husband whilst out food and service brilliant , served by a lonely lady called Leanne we will cal back when in area again
Roving03836030617 . 2023-09-26
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Visit regularly but the fish and chips were amazing tonight. Just awaiting the fabulous Monday evening quiz
karentO6692SW . 2023-09-25
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We had Courtney looking after us and she was pleasant and helpful. The last time we had a carvery was 4 years ago at one in Nottingham we enjoyed it there but even more so here. Great food, only criticism was some of the carrots...
G6422PRpamj . 2023-09-24
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Very busy visit which can only be a good thing. Average food at good price. Courtney helped keep us played with drinks and dessert
Dan B . 2023-09-24
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Absolutely brilliant experience we came from Grimsby for my daughter's birthday meal our server was Kelly she was fantastic
rebeccapC3031TL . 2023-09-20
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Food is what you pay for, low price, low standard. Carrots on carvery like bullets and roasties appear to have been repeated several times. As an ex employee I am aware this happens. Standards have dropped drastically since the previous manager left. Some of the...
Dinx1978 . 2023-09-20
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I took a coach full of people to this carvery. The staff behind bar and server at the carvery were very friendly and helpful. The meat ....I jad beef and turkey melted in your mouth delicious......the vegetables well.....every one you could think of....all hot and...
Steven R . 2023-09-20
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Perfect experience, good service especially from Joeanne who’s very bubbly and a good laugh! Food is great, especially chocolate cake with creammm:)
Leah L . 2023-09-19
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Joanne helped me with my order and shared her first tattoo experience with me I’m glad she’s learned from that :) will be visiting again loved my carvery as always x
Molly B . 2023-09-19
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Lovely meal as always, special mention for Joanne who was lovely from us arriving to us leaving. She was super friendly and always had a smile on her face even with the crazy hot working conditions!
Natalie B . 2023-09-17
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Joanne was super friendly and helpful, great carvery too. Our go-to local pub for a Sunday carvery with extended family.
Charlotte W . 2023-09-17
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Breakfast is always hot and plentiful all the staff couldn't do anything more for you thank you lauren and donna.
Odyssey29032021640 . 2023-09-14
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Thank you Carrie for your lovely service food was great too. Carrie was very welcoming and nothing was too much trouble.
Y643ZNalisong . 2023-09-14
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Charlotte is a very friendly, chatty & attentive member of staff. From helping us get seated at our booked table, to taking our order (for mains & then desserts) & sorting our drinks out, to even clearing our plates away - She is a credit...
horrorfan90 . 2023-09-14
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Lovely service and fab breaking thank you linzi will defo be back to fill belly. Defonrecommend to anyone cant beat 6.99 for all you can eat breakfast
Katie W . 2023-09-11
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Decided to come out for a carvery couldn't be any happier with service given by Kelly they managed to find us a table for 6 even though they were extremely busy. Kelly is definately an asset to the company and made me want to return...
Karen B . 2023-09-10
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Top service from Linzy and the crew and the cavery was great so was the service. Will use definitely go again..
chriscS3811JY . 2023-09-10
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Food was standard carvery food, problem was I slipped on some food that had been dropped on the floor, luckily I managed to grab old of my friend to stop me falling, there was a staff member stood by and I mentioned to her but...
C2550QTgeraldines . 2023-09-10
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Fabulous service, not been here for a while as the previous couple of experiences wasn't that good. Not sure whether a new manager has taken over but the difference in the atmosphere and food quality is highly visible. Staff couldn't do enough to help us....
Steven S . 2023-09-09
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Called into Birchwood last night, Joanne and Carrie were more than helpful, absolute credit to the place other staff were great aswell but didn’t catch their names
Paradise63895132135 . 2023-09-08
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Absolutely brilliant food lovely atmosphere our sever lindsay couldn't do enough to make us feel welcome we all had a fantastic time
Hayley M . 2023-09-05
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We visit every month or so as a couple for date night. I usual have a carvery but my fella eats from the menu he loves the Chip Shop Super. Joanne that works on the bar is a delight, always smiling even when it’s red...
Emmity H . 2023-09-05
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Aftera recent visit with friends, I can say the food was amazing and our server Louise was fantastic. We will definitely be back soon
Caroline S . 2023-09-05
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Today I got served by Joanne at the bar she was lovely and out going, the food was amazing, our server Leanne was so very helpful will definitely be back
LouiseG260105 . 2023-09-05
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Went for date night, nice place but too warm to eat inside. Joanne was very chatty & helpful especially with menu choices
Gavin O . 2023-09-05
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Went for lunch with pals, wasn’t sure what to order as i’ve only been with my parents before but Joanne on the till recommendation was spot on… double cheese burger. yum
Daniel O . 2023-09-05
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This was such a lovely restaurant with amazing food & staff. We had a great appreciation for our waitress Jolie as she was absolutely lovely & had a great knowledge of the menu and all the allergens, making us feel very safe. Thanks Jolie! Will...
Molly C . 2023-09-05
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Cakes are sexual, very much to die for. Air con doesn’t work so you sweat to all high heaven but worth it Carvery has a perfect selection for any picky eater & definitely worth the price
thomas f . 2023-09-04
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Brilliant service, really friendly staff. Great food. Courtney was helpful and attentive. Good value for money.
Hannah B . 2023-09-01
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First of all the positive. The carvery could be good value as it is unlimited vegetables. A wide range available. The rest of the story is not so positive. The carvery meat (beef) was tough, and tasteless. Either not a quality piece of beef or...
V1239ZQannes . 2023-08-31
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From start to finish the whole visit was brilliant staff food drinks and the pub From walking through the door was greeted with a big smile and hello was showed to a table I asked if it was possible to have a booth and was...
Y9448DAleannem . 2023-08-30
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As expected there was a long queue at the Calvary a chips and sandwich came chips weren't that warm. However Courtney me the waitress was lovely really friendly and couldn't do enough to help.
655kesiaa . 2023-08-27
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This place is always spot on came today and was greeted by ray hes so good with the kids and always has time to talk to them. Food is good too and kids love the place.
Deanhorton86 . 2023-08-24
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Visited 3 times recently and sorry to say the food and service have not been as good as previous visits. Some staff are still friendly, but some are indifferent and a bit abrupt at times. The portion sizes are significantly smaller (e.g. smaller portion of...
DLS5678 . 2023-08-24
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Lovely meal as usual.Teigan was very helpful fetching extra water for our little one and went out of her way to help regarding desserts. A lovely friendly helpful member of staff.
Sandra C . 2023-08-23
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A great value tasty traditional carvery, served by Joanne who was extremely friendly, polite, professional and attentive. She loves cabbage. I’ve been many times before in family groups but my first time visiting on my own. I was made to feel very comfortable as a...
Jason C . 2023-08-22
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Wonderful food and service from Gareth and Lauren. Had the Curried chicken skewer cooked by chef Matt and was absolutely amazing:)
charlottedY4197MU . 2023-08-22
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Food was ok, big portions. Staff very friendly and efficient and food was fast. Kids loved the ice cream.
charlottewS2803JP . 2023-08-21
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Lovely food and amazing service by the waitress, I believe her name was Becky and was so understanding to our issues with the food and took it on herself to make sure it was sorted. Will be returning soon!
Abby A . 2023-08-21
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Came for the Harry Potter quiz tonight and food, was a fantastic evening, was served by a lovely bubbly lady called Joanne she was very friendly and nothing was too much trouble for her.
Tony150981 . 2023-08-21
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I had Donna serve me today at 2:00 for my entire meal she asked if she could help with anything if my food was okay and offered dessert option after I finished my meal, she was polite friendly well mannered and extremely clean and helpful...
Ebony T . 2023-08-20
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Really nice food good service lovley staff nice play area and Joanne the waitress goes all out to make sure everything is nice
Laura H . 2023-08-20
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1st time visiting. Joanne was really helpful and friendly. Carvery was delicious, will definitely be back.
Maria A . 2023-08-20
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Lovely dinner.had cavery, lovely staff Claudie lovely young lady . Cavery spot on. Even my picky 14 year enjoyed it
Karen S . 2023-08-20
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16 Opinions
I visit on a regular basis the food options are great and the coffees is the best. Staff are always helpful and friendly.
12 Opinions
Visited yesterday, very pushy staff. I like time to spend looking but seemed to be pushing too much to buy so went without buying anything. I wont visit again.
71 Opinions
Passed by here many times before but as the main part seemed a little run down we hadn't given it a second thought. This time however, We were in need of a break as our journey had been fraught with heavy traffic so we pulled in and were so glad that we did. A very pleasant refreshment stop, with helpful, friendly and smiling staff meant that we stayed a little longer than intended. We shall definitely call in again when travelling this route.
976 Opinions
Wrong drinks served (and cold) then wrong food served, oh and we felt we're over charged! Won't go back.