Bill's Restaurant in Dartford

Great experience and a prime example of how customer service should be. I arrived here a little later, just before closing and was greeted with a smile and friendliness throughout my meal. Courtney, and the other employees here were lovely. I will be returning and recommending any other late diners to try the same. Thank you.

while we love the food here as a family, I just wanted to talk about some of the staff because of which my 4 yr old keeps asking to come back here. Special shout out to Melissa who on our last visit continued to make Bill’s such a lovely and personable experience for my very tired child!

Beautiful meal, nicely prepared and presented. Chicken two ways was superb as was the banoffee sundae. Excellent service from Gurjeet. Smashing experience.

We had the bottomless pancakes and although they were very filling, they tasted great! We had great service throughout by our waitress Gurjeet, who would check up on our experience constantly to ensure we were happy with everything. I would definitely recommend coming here if you are a pancake fan.

Lovely staff. Gurjeet made us feel really welcome. Thank you. We would recommend and come again. I loved my cinnamon donuts!

Melissa was a lovely server and made our visit. I personally made the wrong choice in the cheesy burger, but the food was fine. The only criticism for me was that the cheesy potatoes were stale and a bit dry. My mum had the eggs Benedict and had perfect eggs.

Great service and great food. Gurjeet is very professional, she has provided excellent service during our meal. Will come back

Gurjeet was very attentive. Great atmosphere and great food. Nice to sit down after a busy day of shopping. Lovely restaurant

Nadine was friendly, approachable and professional. Thank you. We will definitely visit again……………………………..:::::::

Thomas was really nice through dinner, always checking on us and making sure we are having a good time. The food was amazing, we had dumplings and salmon pate for starters and 2 stakes for main and 1 chocolate tart. Everything was REALLY tasty and flavourful. I will definitely come back and suggest it to my friends Good job guys!!

Had a lovely meal this evening and our server Thomas was great! Would definitely recommend, we had the set menu and it felt like really good value for money!

Our first trip to Bluewater and decided to book a table as it was 10 of us. It was very busy so we had to wait a bit to be seated but the manager Wedson kept us up to date every few minutes in waiting time. Once seated we were immediately attended by the waitress and our orders came promptly. Food was delicious and some of my friends who went for the vegan option of shawarma were pleasantly surprised by the taste of the meal. Kids were happy with their kids meals and Weston ensured the waiting time was taken in consideration when the bill came. Thank you so much for the amazing customers service Wedson, you’re truly a people person and perform your job with passion and with a smile on your face! I highly recommend this restaurant and will surely be back on our next trip to Bluewater.

Out with the family for birthday brunch. Did not book in advance, so had to wait patiently to seat five. Staff were friendly and offered to get us a table as soon as possible. Waited about 20 minutes for a table, which was not bad as it was the lunch time rush in Bluewater. Service was great and a special mention to Nadine, who was friendly, professional and looked after our group.

We visited for a weekend breakfast, if you’re going make sure you book a table as it can be very busy. Can only give this place 3 out of 5 stars, it’s not great value for money and an extra £2 something for a tiny extra sausage on the side which wasn’t even great quality. Everything including both food and hot drinks only came out lukewarm and felt like they’d been sat under a hot plate for a while, even though the service was quick. It made us realise it cannot be made to order.

Where can I start? I have been avoiding this establishment for the past five years. On this occasion my wife convince me to go in for breakfast. Very disappointing. The service was plenty of young boys and girls that had no experience the manager was...

Amazing food and great service! Nadine was our lovely waitress and went out of her way to make our experience wonderful.

Perfect place to hang out with family, friends or solo, having a taste of the delicious food they made with a lot of options that cover all type of flavours.

It was a recommendation from a friend, we loved the food and the service. Tip: when you order the food, ask the waiter for a recommendation, they always have great recommendations. Great experience! 😍

Lovely staff, lovely atmosphere. Unfortunately they were out of the kids vegan meatball pasta, but Nadine was very helpful and sorted an alternative. Here for my daughter’s 4th birthday :)

Thanks very much to our server Gurjeet. Fantastic service by a friendly and warm person and lovely food sealed the deal!

I have been to Bill's many time for breakfast, perfect poached eggs and great breakfast. Sadly this time all went wrong.I booked a table for 9.45 when we got there a very rude and abrupt member of staff told us many people had booked and...

We came for a quick shopping trip. Bill’s is always a safe choise and it never goes wrong. Gurjeet served us well and was very helpful with all the suggestions about ingredients esp. since my wife had specific requirements.

Was super busy being Easter Friday, but actually the staff including Gurjeet were all attentive and the food was delicious.

This place serves great food and the staff always go the extra mile. We had buttermilk chicken burger this time and a vegan paneer dish the last time around. Both were immensely enjoyable and tasted so fresh.

I booked for 4 and a wheelchair and was told at the door they wouldn't seat us even though I had booked and they where accepting walk ins! Thankfully they had a change of heart and we where accommodated. We where told there was a...

We arrived and had booked a table which was late, I am disabled and was struggling to stand. When seated we were then informed that there was a 30-40 minute wait on food. It’s so cramped and busy that I was immediately sure I didn’t...

Best lunch ever 👩‍🍳😚 I had macaroni and cheese 🧀 and it was delicious 😋 thank you so much bill’s restaurant yum 😋 Xxx Evie

Great meal, Nadine was great. Burger and dohnuts were really good! Friendly service from everyone. Been before for breakfast but just as nice for lunch

Great food, quick service and very friendly staff - a little oasis away from the shops! An extensive menu - would highly recommend.

Staff are amazing and you can really tell they want to give you the best experience. So polite. I recommend for small family and for those who love good food and atmosphere. The food is so good especially since it’s affordable.Nadine was our server and...

I was served by a Manager; Pankaj. Service was fantastic even if I was a little bit of a demanding customer. The young gentleman who brought out my food was also fantastic, and made conversation too. This was the first time I've ever been out to eat alone and everyone made my experience so easy and stress free. 10 put of 10: definitely recommend!

From beginning to end we had a pleasant experience! All the staff here were very attentive and looked after us . A big thank you to NADINE who was so welcoming and attentive excellent customer service !

Thomas our server was so good and attentive. I was v happy with his service we both had burgers with fries. V good meal . Would highly recommend Bills ☺️☺️☺️☺️☺️

Food was really good , Melissa had really good service , she was really attentive and really made my experience. Overall would come again

Melissa our waiter was very friendly with excellent customer service skills 100% recommend a big thank you to her for the wonderful service

Great waitress today Courtney Was Friendly helpful and attentive Lovely breakfast on a Sunday morning will visit again

Seated quickly and greeted by a lovely waitress called Courtney, food and drink were amazing, all freshly prepared and tasted great

Great food and service- Nadine at Bills Bluewater took good care of us- there were great options for the kids and adults alike and the service was perfect

Always delicious food , great and very friendly service definitely will come back. The deserts are amazing! Thank you Gturjeet .

the food was amazing and good service. our waitress Gurjeet was extremely friendly. would definitely come again for breakfast lunch or dinner

Kelli was very attentive and helpful She is a credit to you company, The breakfast as the best! I had a full English and an orange juice!

Friendly, helpful and great service from Courtney, would highly recommend the Mediterranean Breakfast, they are flexible with the menus which was excellent

Food was lovely, I had an eggs Benedict, eggs slightly over would have like a little bit more runny but still very tasty and we had kalli as our waitress she was polite and helpful.

The food was amazing and our waitress Gurjeet was very welcoming and friendly, she always served us with a smile. Would highly recommend!

Cold environment and luke warm food, those that they hadn’t run out of! Slow service with the meals in our group coming out in two lots with a 20 minute gap between 3 people getting their food and the other 4. We then waited 40 minutes after ordering desserts for them to arrive, yet as soon as we had paid the bill, they couldn’t wait to clear the table and get us out. We won’t be returning! Very disappointing all round.

Cold food was served to us having waited a long time for it. We also ordered 2 cappuccino's and waited a long time for these too. When they arrived they were cold as well. During this month both visits here had been disappointing. I won't...

Slow service when not overly busy.. spoke to waiting staff when waited well over half an hour for dessert.. no apology or reason, just "my manager and chef are aware". Very poor. Also add 12.5% service charge and request another 5% again for waiting staff

Ordered a rare steak and about 10 minutes after was told they only cook them medium or well done. So I decided on getting a burger instead and asked for it to be medium, however it came out burnt and flavourless.

Popular chain that looks and feels like an airport option to me. It's a reasonable choice for a sit down meal at Bluewater though and there is a good deal on the food at the moment: Two for One on Mains. My signature "Bills Burger"...

Had a lovely brunch at Bill's with my sister. The food was average but our waitress Courtney was excellent, despite being very busy. 5 🌟 to Courtney!

Friendly, attentive service by our wonderful waitress Courtney! Food was great, very tasty and presented well. Lots of vegan options available. Unfortunately a few were missing, but we'll be back to try those soon thanks to the great service we received. One of the best...

Great meal and amazing service from Courtney. Very friendly and attentive and was very helpful in swapping around some sides with our meals. We had a lovely time and will be coming again!

Not only was the food fantastic, but the service was absolutely outstanding from our waitress Courtney. Just a lovely, very well decorated restaurant that I would definitely recommend and go back to!

My server today was Kalista, she made my experience very enjoyable, she was highly attentive and even kept my friends little boy entertained ! lovely girl.

Food looked amazing but was average. I had the bills brunch and toast was rock solid and stone cold. We also had the chicken swarma which was stone cold but unsure if that’s how they serve it as our first visit. Kids meals were good...

Nice food. Good vibe. Service was perfect and the price was average. Mini dessert a brilliant idea and delicious. Would come again.

Avoid this place, terrible lately, gone very downhill. Visited Bill’s Bluewater for brunch, seated at 11.15, an hour and 20 minutes later, still waiting for food! When the food did arrive, the order was wrong and the food cold! The manager believes himself that it...

Courtney is an icon. The management were lush too. The vegan burger bangs. Go get the meal deal whilst you can and shout for Courtney! Big up.

Gurjeet was a lovely host and the food was lovely as usual! I will definitely come back again for more great food and vibes!

Had lunch at Bills with friends, ordered the Vegan Shawarma. Despite good service and a busy atmosphere, encountered an issue as my supposedly vegan dish contained hidden halloumi. Waiter couldn't explain, had to call someone else who confirmed the error. Declined a replacement due to...

Really enjoy breakfasts here with my husband. They have many allergy-friendly options, including sourdough and gluten-free. Gurjeet is an excellent, friendly and attentive waitress.

lovely family breakfast with Gurjeet as our server before some Bluewater retail therapy. What more can you ask for 1st thing on a Sunday morning.

Today I visited BILL BLUEWATER Table booked for 11.15 arrived at 11.10am. Booked for 2 ppl. Seated pretty quickly. That was the best part of this experience. Moving on from that the rest was absolutely shocking and service disappointing. After we were seated we gave...

From start to finish the staff were friendly and professional, we were a large group and the staff went out of their way to get us seated. The food and service were amazing and we will definitely return.

Reason for reviewing isn't because of the food, that as usual is excellent! It's the new way they take payment! Ridiculous! Have to QR code, then enter details etc, took twice as long as the usual just pay with the card terminal! All the details...

Bills in Bluewater is the best. Food quality is superb. Great product are used and there’s a good choice on the menu, the staff go out of their way to help and you always feel comfortable even when a solo Diner. Bill in Bluewater I...

3rd visit in 6 weeks. Amazing vegan curry and attended to by the amazing Thomas. Highly recommend. All staff highly attentive. Beer on tap 🍺

Nadine was very friendly and professional. Food great. Service is quick. Staff are all very acommodating. Five star.

Booked a table 4 people (2 adults and 2 children) I wrote on the notes that we needed space for 2 buggies. When we arrived they sat us on a table write in the entrance of the restaurant and proceeded to tell us we can’t...

We booked to avoid the queue which was well worth it, we were seated and our server, Courtney was soon at our table to take our order. The restaurant was cold and most customers had their coats still on. All three of us ordered breakfast...

Where to start.. after a disgusting service and experience at pizza express , 16 of us where left stuck and hungry with limited options on a bust Saturday evening, we approached bills on the off chance and spoke to the lady at front of house...

Most of my lunch was inedible. Service was terrible, The manager grudgingly refunded the cost of my main course when I complained, but to be honest the whole of our lunch was ruined and it wasn’t about the money it was just very disappointing and...

The service my family received from all staff, especially Courtney was warm and professional. We thoroughly recommend dining at this restaurant. (Mr P. Floyd)

Courtney our server was very attentive and informative. Good job . Always nice atmosphere and good seating.

First visit and the service was great. Courtney served us and she was brilliant - a real credit to the restaurant. we will come again.

Courtney was a perfect host, very professional and friendly, quick servcie and great food. We will be back very soon

Lovely food and great service from Courtney! They were also accommodating with the menu which is greatly appreciated.

Come to Bills often for breakfast - mainly because it offers a good bluelight discount! Visited today with friends. Excellent quick service for that much needed caffeine as soon as we had sat down. Food came extremely quickly. Super hot and very tasty as always. Service was extremely good, our waitress was Courtney. Very friendly and attentive to us, she couldn’t have done any more to make sure we were happy. Will definitely visit again!

Courtney was really friendly and the food was delicious! It was a welcome end to the day after an afternoon of shopping!

A fantastic time at Bills today. Courtney our waitress was extremely attentive and I we felt like the only customers in the room. Pay rise definitely in order.

Courtney was an amazing waitress for us on the 11th November. It was very busy restaurant but we felt as if we were the number one customer while we were here. Can’t recommend anyone better for the job, and if you’re her manager a pay rise is definitely needed, as she was making such a positive impact to everyone she was serving. A true champion of the Bills franchise.

Excellent fun service by the staff. Courtney especially made our couples evening so much fun and made the whole experience of dining at Bill’s marvellous. The food was delicious and we stayed for our two hours ! The manager and staff superb. We shall of course return if not for the sole reason of interacting with Courtney and the staff as we enjoy our meals.

I went for lunch with an old friend. I have eaten there on a number of occasions and never been disappointed. We both had the Santorini salad, which was very tasty, not too filling and very fresh. We followed it with the doughnuts and coffee, which we thought was going to be a small portion of the cinnamon doughnuts, but it was substantial. They were delicious,, but perhaps not for those who are dieting! The service was excellent without being over attentive.

Went to bluewater especially for a bills breakfast as heard good things. We were not disappointed. Lovely setting, very friendly staff giving great service and the food was wonderful. Will definitely be back!!

Great service very attatentive and acomidaying service and we wil decently come again and always on the ball and very friendly

A wonderful meal and impeccable service from the wonderful Nadine. Hard to find good service nowadays it’s the main reason I come to this restaurant.

Just visited Bill’s in Bluewater for Breakfast. Delicious Americano coffee and crispy bacon with fried egg in soft brown roll delicious. Melissa who served me was very nice and made me feel very comfortable. Nice experience and would go again

I was put off right from the beginning, anywhere that doesn’t except cash always rubs me up the wrong way. Is cash not a form of payment anymore? Unfortunately the dining experience was terrible. The two kids burgers were inedible. They were burnt to a...

The meal started off, great the casual talking to friends and having a fun when the food began to come out first day, the kids meals first and then what felt like two hours later the main meals except from my eldest daughters they brought...

Had a lovely breakfast and stayed long enough to have a sweet dessert. Nadine was so helpful with our order and we were not hurried to eat and go. The food was good would definitely recommend.

The restaurant is nice (although a little cramped). The service was great, especially Nadine who was very attentive, friendly and helpful. The price was fair. We sat and chatted for a bit but were not hassled.

Love Bills, always a great treat when we go to bluewater! Today Courtney was our waitress and she was FABULOUS! Very bubbly and chatty, quick attentive service too. Food was amazing as always! And cute teddy bear on top of my coffee! From the guy...

Went for lunch with my mum as she had breakfasts here and raved about this place. So thought it makes a change let’s have lunch. Well all I can say for the price and what you get it’s not worth it at all! Had the...

Friendly and efficient service. Courtney was our waitress and very attentive. I had the gluten free menu offering good choices. Fabulous meal. Highly recommended.

Emily and Nadine were so friendly and nice. The first time in Bills Bluewater was an amazing experience. Thank you so very much for your service

Customer service was AMAZING! Been served by Nadine, such a lovely person:) excellent food and atmosphere, gonna come again!!

1st time in bills, came in for my wife’s birthday breakfast before a shopping trip. Food was excellent quality decor inviting and comfortable. All staff were helpful and really looked after us especially Nadine. Well done guys will most definitely be back!

Food always lovely as are the staff. Efficient service and never been disappointed with the food! Lots to choose from, would recommend!

Arrived at 9pm. Welcomed on entry unlike the steak restaurant on the same complex. Young lad on arrival was friendly and accommodating. Manager was friendly and helpful. Guy on the bar was too as was the young lady waitress. What a great team and a...

Absolutely first class service from all staff who served us and who spoke to us. All were friendly and approachable! After a day at Bluewater I can easily say that they were by far the best employees of any company here. Special mention to one...