Based on 2.993 opinions finded in 3 websites
Based on 2.993 opinions finded in 3 websites
Nº 194 in 415 in Tunbridge Wells
Nº 23 of 64 British in Tunbridge Wells
Opinions
We came here for my birthday dinner. The service was great. The atmosphere was fantastic and as for the food it was very enjoyable. I've missed bill's restaurant for so long as where I live. It got closed down. Shame it's not there anymore
Ros Perriman . 2025-03-12
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Our chips were cold on arrival, but tyr staff were amazing and were very quick to get replacements.
Loraine Robinson . 2025-03-06
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Maddie was our server and she was very friendly, and as always the food was spectacular - the garden plate on the breakfast menu was 👌
Becky Hayman . 2025-03-06
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Sat outside on a lovely sunny day. Food was delicious and will be back! Thanks to Daisy our waitress 😎
Richard Hitchell . 2025-03-05
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What great service even though the restaurant was extremely busy the staff were friendly warm and genuinely happy to look after us. we thought we might have to wait for our lunch but it was served in good time and was delicious. The whole place was buzzing and everyone looked like they were having a great time.a special thanks to Liv, Emma and Max. Keep up the great work.
Frank D . 2025-03-03
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Girly evening catch up with friends, the 3 of us had a wonderful time together here, a 5🌟review for atmosphere, service, price and food.Jas❤️served us so comfortably. Thankyou.
Marilyn Underdown . 2025-03-03
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Great ambience, however the service was appalling, Almost 2 hour wait for the food to reach our table, Bills classic burger was barely warm and came with fries not sweet potato fries as ordered , turns out they didn’t have any. A Big Mac would have put Bills classic in the shade. My cousin had to ask them for the drink he ordered as they appeared to have forgotten. Bottle of average white wine £43 x 2, bubbly at £60. So for 6 people, 4 starters, 2burgers, 3 salad bowls and a prawn cocktail with 4 soft drinks came to about £335. Poor value all round.
Ashley C . 2025-03-02
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Lovely venue! We were served by Maddie who was very attentive and friendly. Will be back again soon.
Emma Holmes . 2025-02-28
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Very nice, lovely cocktails 🍸 👌🏻
Steve STEVE . 2025-02-27
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Server was Sudha. He was very attentive. And patient with us. Thank you for a lovely evening.
Rebecca Taylor . 2025-02-26
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A really special experience, entering from a quiet street on a cold Sunday morning, into a warm and inviting world, filled with happy people. Leah, our hostess, could do no wrong, and handled every challenge with "No problem!".
Nick Clough . 2025-02-26
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Leah was very helpful during my Grandaughter’s birthday celebration 🎉
Liz Maltman . 2025-02-24
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Friendly welcome & excellent service from the lovely staff. Absolutely no problem when I asked for no olives & extra feta in my Santorini salad. It was really good as were the accompanying sweet potato fries. My friend & I also had crispy chicken dumplings & corn dogs to start & fish goujons with fries. All great.
oreisl . 2025-02-23
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Great food, great service from Maddie!
Naomi Gregory . 2025-02-22
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A great meal at Bills - we were not aware it was the weekend brunch menu and so wanted the gluten free fish pie - so the waitress asked the kitchen and they says yes!! So great customer service! The fish pie is delicious - full of salmon, cod and prawns. The gluten free blueberry pancakes were wonderful - a real treat. On the weekend brunch menu the hippie bowl, calamari, Korean cauliflower and doughnuts all tasty. A great meal and such a good atmosphere!
wendy G . 2025-02-22
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leah made our bills experience the most special and memorable, would recommend to a friend
jessica payne . 2025-02-21
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Booked for pre show meals and really enjoyed the food and atmosphere. Friendly staff and very helpful.
Ronald Salter . 2025-02-20
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Always great for a breakfast with the kids. Staff are very friendly and helpful.
jane barrett . 2025-02-20
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We had a delicious lunch . And out Young server Maia was particularly good and very attentive. Will go back again. Tunbridge Wells Bill’s
Hilary J . 2025-02-19
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Amazing! Birthday brunch and it was so good. We’ll be back!
Jenny Williams . 2025-02-18
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Great atmosphere, great food, recommend. Would be nice to have an non alcoholic wine or prosecco… Our waitress Mia was fabulous :) and so was Liv!
Sara Charania . 2025-02-17
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Good food and good service from Sudha & Leah.
Freddie McDermott . 2025-02-16
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Had a lovely time with my family, our server was absolutely lovely and the food was delicious! x
Zoe Hudson . 2025-02-15
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Such an amazing experience at bills this evening. The atmosphere was brilliant. Our server Leah was lovely. Thank you for a lovely evening
Ebony Marl . 2025-02-14
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Aurora and Leah are the best! Food is very good
A SAL . 2025-02-13
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We had a lovely meal for my friends birthday. Maddie was so attentive and met all our expectations
Ashlee Chantler . 2025-02-09
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The eggs royale were lovely but the kids meal was very disappointing. The burger was literally a plain patty with bun.
Abhijit Barthakur . 2025-02-09
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Great food, excellent service. We had a brunch with a couple of allergies and it was catered to with no issues. Our waitress Maddie was very friendly and attentive.
Lucy . 2025-02-09
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Always love an excuse to go to Bill's. Excellent gluten free options
Amy C . 2025-02-09
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Had a great brunch at Bill’s. Our server Maddie was wonderful. Would definitely recommend!
Iona Bohuis . 2025-02-08
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Our server Leah was awesome. Lovely to the kids very patient we had an amazing breakfast.
Marie Ambris . 2025-02-08
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Liv was great. Very welcoming ❤️
paige rose . 2025-02-08
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Great location and ambience with fantastic food and service 👌
Ian Sewell . 2025-02-08
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Food only 4 stars as some of the main ingredients from ‘The Hippy Salad’ (grains) were not available… ‘Bills’ pulled it back from a 2 star review because the serving staff (Mia in particular) was right on the mark by coming to tell us about the lack of ingredient and offer a resolution. She was apologetic and offered a couple of options to resolve the situation. She was attentive without being overly intrusive and was always seen to be busy. It was very busy here, so we were pleased we’d booked. The table we wanted wasn’t available but we were given another very good table. The whole experience was very good and we would happily recommend the restaurant to others.
Ian H . 2025-02-07
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We enjoyed a delicious, hot breakfast this morning. All staff were friendly and helpful, especially Leah who took our order and ensured we were happy with our food and had everything we needed. Thank you everyone - we'll be back soon.
Mavis Nutman . 2025-02-03
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Had a great vegan breakfast - with poached eggs instead of ‘vegan scrambled eggs’, which fantastic waitress Maddie was happy to arrange. Food was generally excellent - my partner had steak and eggs, declaring it “the best I’ve ever had”, and Maddie was really friendly, helpful and efficient.
Rob E . 2025-02-02
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We had the pleasure of being looked after by Charlie who went above and beyond to make the evening a pleasure. She is friendly, welcoming, enthusiastic and an asset to Bill’s. Food was good and not too expensive. I can recommend the cocktails here.
Natali Lightman . 2025-02-02
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For a chain, Bills never disappoints. The decor is cozy and inviting. Our visit to the Tunbridge Wells branch was excellent, the food was good quality and our waiter Donny was attentive and super friendly. A few more vegan Gluten Free dishes would make this five stars.
Hayley Brailey . 2025-02-02
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One of a chain. Staff always friendly, food good for what you pay.
Keith Buddle . 2025-02-01
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Our waitress Leah was lovely and food was very nice, allergy conscious
emi horley . 2025-01-31
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Lovely breakfast, staff and atmosphere.
Jo at Tonbridge Dental . 2025-01-31
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Brilliant service and lovely food
tiffini clark . 2025-01-30
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Had a lovely meal here on Saturday before going to the theatre. Staff are really good here too! Highly recommend 👌
Natalie D . 2025-01-30
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Lovely food, all in all an enjoyable experience. Our waitress Maia was brilliant. Very attentive and we recieved great service
Olivia Williams . 2025-01-29
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Liked Bill's but now cashless so won't be going again
Nick Hayden . 2025-01-28
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From the brunch menu, I recommend trying the squash, eggs & feta sourdough dish, as well as the breakfast burger. Both of these dishes are well balanced and taste delicious. From the all day menu, the chicken two way was disappointing, as well as the buttermilk chicken burger which came out burnt. Service was responsive and helpful, replacing the burger in a timely manner. In the future I will be less likely to order any chicken dishes.
Crina W. . 2025-01-27
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Lovely meal, different kind of menu with all kinds of foods. Perfect for everyone, we all loved it, thanks to Maddie our waitress
Marcus Alexander . 2025-01-26
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Lovely food and great service from Maddie
John Hunt . 2025-01-26
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Our waitress Leah was lovely and did a great job. Both had burgers which were delicious.
Emily Hickmott . 2025-01-25
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Thoroughly enjoyed the food and service thank you.
Jinkingjimmy . 2025-01-24
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Maddie was our server and was lovely throughout all our lunch service!
Ben Gilpin . 2025-01-22
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Me and my husband went in for dessert and was met with a warm welcome. I couldn't choose between two desserts but Maddie helped me decide and it was a delicious dessert! Husband ordered pancakes which Daisy suggested I could steal some off and they were super delicious too! All in all really good service from Daisy and Maddie, good desserts and a nice atmosphere. Will definitely come again soon.
Josephine Thomas . 2025-01-19
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Had a lovely brunch. Recommend the garden plate! Our server Daisy also looked after us very well.
George Botsialas . 2025-01-18
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Great food and service by Bill, very friendly and attentive waiter Maddie
Russell Tucker . 2025-01-18
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We had Daisy for our server. She was friendly, efficient and very smiley. She was very professional and we had a lovely meal thank you 😃
Claire Hussein . 2025-01-18
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Took the two pooches there great service and experience. Served by Maddie
Isabella Lemmer . 2025-01-18
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food was amazing as usual, our server daisy was so lovely and she got us everything we asked for so quickly! will definitely be returning
Nell Gorman . 2025-01-18
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Daisy was very kind and helpful.
Srikanth Seshadri . 2025-01-18
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Excellent service and great food, we will definitely be back! Thank you
Stu C . 2025-01-15
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Aurora and Leah were great - lovely place and very good service thanks for having us
Lucie Harrington . 2025-01-14
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Great food, friendly server (Leah), good atmosphere. Nothing to complain about here 😁
Steve Murray . 2025-01-14
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Maddie our server was amazing! The food was lovely thanks bills 🫶
Eleanor Hobley . 2025-01-12
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Just had a wonderful afternoon meal with the family at Bill’s Tunbridge Wells. 11 of us, including 4 children aged 5-11. The atmosphere is really great, the staff super helpful, an ideal venue for families, Bill’s is perfect for us as we have 3 coeliacs + 2 vegetarians in the family and the staff are super hot on their allergen advice. Great range of dishes for everyone, so no one feels left out and there is plenty of choice. Food is great quality and the children’s meals are prepared to a high standard using quality ingredients. Even the kid’s fish fingers were clearly prepared from scratch on site. Special shout out to Maddie ❤️ who went above and beyond looking after us for the afternoon, ensuring the order was precisely taken catering for allergens and ensure the kids were catered for. She really made sure we had a great time. Good value, excellent service and quality food, who could ask for more.
Paul Gee . 2025-01-12
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Went to Bills today for a celebratory birthday breakfast. Our waitress was Emily who was very helpful and friendly. Food was delicious. Didn’t have to wait too long. Great atmosphere. Would highly recommend Bills.
Melanie Rolf . 2025-01-12
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Excellent food excellent service, Leah our waitress was super attentive and friendly- always reliable!
Robert Rickard . 2025-01-11
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Everything was perfect! Maddy and Emma were both very nice and efficient! Thank you so much for allowing us to have pancakes after 5 pm. Thank you!!!
alerim nahre . 2025-01-09
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Went as a table of six. Food was amazing, particularly the steak! Staff were really friendly and helpful- Leah and Daisy were our servers and were lovely. Would come back again
Evie Paul . 2025-01-08
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I visited Bill’s in Tunbridge Wells with my family on a weekday. It was easy to reserve a table online, and the staff were kind and courteous, though the restaurant was fairly busy. There was a relatively good selection of gluten-free options, which was a plus. However, the wait for food was excessive—well over 35 minutes. I was with my pregnant wife and two young children, and while they tolerated it with the colouring materials provided, the delay was frustrating. The staff did acknowledge and apologise for the wait just as I was about to complain. The food was ok, not exceptional as I was expecting. I had the truffle chicken, which was a bit dry. Another disappointment was the automatic 12.5% service charge added when paying via the QR code on the table. The only way to remove it was by speaking to the waiters, but after already spending so much time there, I didn’t want to stay longer, so I begrudgingly paid and left. Sadly, despite being local, I won’t be returning.
Nikhail Balani . 2025-01-07
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There is a serious sewage problem in this restaurant it made us feel sick. The service was so slow and there was only 6 tables in the whole restaurant!!!
Lola G . 2025-01-02
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Bills is pretty standard and you usually know what you'll get and that it will be good. After placing our food order our food arrived in less that a minute, majority of it lukewarm only the eggs hot. Plate was cold. There were alot of dogs here - which I've no issue with but they were up on the furniture and sat at tables.
Jo Teal . 2024-12-31
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Staff are amazing and welcoming. Food was OK but would return for the great welcome to our family
Bobby Kostadinov . 2024-12-31
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Really friendly Great brunch Fran
Amily Fitz . 2024-12-31
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Lovely family lunch before Christmas. Delicious food and perfect service from Maddie!
Steve Dennis . 2024-12-31
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Great breakfast and excellent service. Fran was incredibly helpful and accommodating
Cameron Hill . 2024-12-31
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Pancake good. Big up Fran top notch :)
Infern0 Reaper . 2024-12-31
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We had Fran look after us. She was very attentive,helpful and accommodating.Thanks Fran ☺️
Dean Newman . 2024-12-31
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Great service from Fran … good food and great value. Boxing Day curry really nicely presented. Good ambience. Coffee delicious
Chicken666 . 2024-12-31
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What a fantastic place little dark in there but it was very nice. Waitress was lovely. The meal was fantastic we had a house curry. Caesar salad. 🥗 A chicken meal and a stake meal 🥘
Lady Amanda J . 2024-12-29
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Not great food. Muffin for eggs Benedict not toasted so cold and soggy. I mean, really, how hard is it to get this dish right ?? Halloumi burger had far too much hummous in so it was falling out everywhere and therefore tasted of cold halloumi. Fries cold too. Another waste of money, may as well have bought a meal deal from Boots and sat on a bench in town. What is going on with restaurants nowadays, no thought put into presenting or even cooking properly whilst increased prices.
Paula Hobbs . 2024-12-28
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Halloumi burger not great, had too much hummous in it coming out everywhere so didn't taste of anything but hummous and fries cold. Muffin for the eggs Benedict not toasted so cold and soggy. Seriously, is it that hard to do something properly??
Paula Hobbs . 2024-12-28
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We ate here in a family group. The atmosphere and decor is nice and cosy like other Bill's. The service was slow to begin with but improved and was then quick. The offerings for children are a bit boring and it would be nice if there was a different option offered. The chicken from the children's menu came out very dry and looked over cooked and there was only one good spoonful of peas. Many of our adult meals were tasty including the boxing day curry but certain meals had too small a portion / portion of certain things.
Amy Sussex . 2024-12-22
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Emma was flawless, plus she’s not to bad on the eyes too
Samuel Shephard . 2024-12-21
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Excellent service from our waitress Leah!
David Coronel . 2024-12-20
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Despite being full for Christmas pre-panto, the service was fast and attentive and the food delicious. Sudha was great
Carl Michel . 2024-12-16
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we were sat near the door in what we thought would be a cosy area. NO ONE ASKED IF EVERYTHING WAS OK. they were busy running at least a couple of menus. The wait for food was horrendous in total 3 hours for 4 adult meals and 1 child . they totally forgot 1 meal then it was missing 3 items. another meal was burger we asked for no sauce but this was ignored or it had a little so it was obviously an afterthought (oops). several drinks nothing was cleared from table so started to put things on floor. when one of us went to the toilet all other tables were clear . they clearly forgot about the table in the window. food was lukewarm and very small portions.
Cardshop . 2024-12-15
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We were welcomed by a young girl named Liv, she was very bubbly and smiley. She was very attentive, the food was delicious and will definitely come back.
Chloe Hutley . 2024-12-15
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Great service, brilliant food, food quality was great, defiantly will be returning
Ashley Rogers . 2024-12-15
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Lovely brunch with my husband and 2 small children. It was busy but Sudha and Leah made us feel so welcome. Sudha took the time to chat with the kids too! Fab staff and amazing food! Thank you!!
Fiona Pearce . 2024-12-15
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Lovely place, amazing decor & atmosphere, Leah & Sophie were so helpful and made us want to come back next time? :)
Jenny Flynn . 2024-12-14
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Such a great service from Mia! I had a cumberland sausage and caesar salad and my bestie had a chicken burger ! The atmosphere was very #christmassy, will come again.
francesca clarke . 2024-12-12
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Great food, great service, and the atmosphere is nice too, would highly recommend
Simon Walter . 2024-12-10
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Exceptional service and food perfect! Friendly atentive staff. Highly rate this branch. Seabass was cooked to perfection!
Karen Arkell . 2024-12-10
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Lovely service and food! Very friendly and great with our 4th party who attended (a little toddler who loved to make a mess 😊) Thanks Leah and team!
Laura Skittles . 2024-12-08
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Fabulous as ever. Met an old friend for brunch….really welcoming and friendly service. Prompt, efficient but relaxed and really helpful. Couldn’t be any better. 10/10
Stephen Wilmot . 2024-12-07
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Our server Maddie was amazing! We will definitely be coming back again.
Katie Wheeler . 2024-12-07
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I had a lovely time at Bills in Tunbridge Wells. From when we entered we were greeted with a cheery smile from a lovely waitress, Poppy, who took us to this perfect table, where we sat and had these perfectly made burgers which a wonderful Ben brought out to us. In addition, on the house, as it was Matilda’s early birthday meal, they brought out a gorgeous brownie and ice cream with a candle in and had the staff sing happy birthday to her. I had a lovely time and would truly recommend going if you are passing through Tunbridge Wells, and a special thank you to Poppy and Ben for making it that bit more special!
Corey Rose . 2024-12-07
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Amazing experience! Maddie was great! 👍🏻
Lauren C . 2024-12-07
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Baddie gave us very good service! Cheers!
Maximilian Wilson . 2024-12-07
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Fab food, fab service and it’s dog friendly! Love it!
Penny Peerless . 2024-12-06
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The restaurant is gorgeously decorated and very welcoming and the food is great! Aurora was very friendly and attentive and made sure I had everything I wanted.
Eve P Thompson . 2024-12-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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278 Opinions
Jus bought sausage n chips as I asked for a pie and the woman was going to microwave it and I said “no thanks” she said “all pies are microwaved in chip shops” I was charged £6,80… Sausage n chips? Penny didnt drop until I was up the road. The woman was rude and mumbled and the chips had seen better moments. Sausage was fine.,The fish in the keep warm Section did not inspire. first and last time there.,
2447 Opinions
First time to try the restaurant...i can say that everything, from food, service, vibe and location its absolutely great! amazing experience! thank you so much! we will come again for sure!
1369 Opinions
Great hotel with excellent staff, fantastically calm, quiet rooms and a dream breakfast. The parking is easy and convenient too.
234 Opinions
Good prices. Friendly staff. One regular who is so annoying stops me from going back.