Big Dee's Fried Chicken in Thanet - Phone Number, Reservations, Reviews

Really poor milkshake. Not worth the price.

ready on time and tasted amazing

Ordered delivery, took an hour more than the expected time frame (19:35-19:55). Rang the shop at around 8.20 to enquire when our food would arrive as it said it had been out for delivery since 19.55 and it’s a 9 minute journey between my home and the shop, the woman who answered (presumably the manager) had an attitude throughout the call and said it had only left 5 minutes ago (so why had it been marked as out for delivery 25 minutes ago?) then hung up the call when my boyfriend questioned this. Wrong drinks were sent and food is just like kfc standard (except kfc would’ve arrived faster) wouldn’t waste over an hour waiting for it when kfc would take 20 mins.

Food was a hour late arriving. Restaurant only a 9 min drive from my house, and was marked on Uber eats as heading my way for half an hour. Called the restaurant, was told the driver had only left 5 minutes ago? Was also spoke to rudely by the female worker who answered the phone, and she hung up on my boyfriend mid conversation. I work in customer service, and this isn’t how a business should be run.

good food as always thanks guys at big Dee

Chips are hot and crisp. Chicken strips crunchy and not greasy. Best takeaway I’ve had in ages!

Only had delivery so can't give feedback on atmosphere. Great quality food. Food was hot ,burger bun toasted but still soft. Fries were crisp & clean . Speedy delivery. A lot for your money. Would highly recommed 👌

Not ordering again used to love it gone down hill

Delivery was a bit slower than expected but the food was worth the wait and the milkshakes are to die for!

Don’t often leave reviews, however this place deserves a fantastic one food is 10/10 I’m a regular customer last night ordered was just under £60 have family each of them enjoyed thank you big dees staff keep being amazing

Very tasty chicken. Always cooked well, never made me ill. Delicious. Delivery is always quite slow.

lovely food brilliant restaurant

Order wrong, food terrible can't cook ribs to save their lives who the hell cooks wings in batter the throws bbq sauce all over it.

Just love this restaurant best fries, proper comfort food!

Great food, great service. This place has continually put the large chain restaurants to shame. Highly recommended!

Understandable to be a bit late on a Saturday. Food was hot and good as always. Just always late on delivery - but does always arrive hot - just a shame no accurate delivery times but worth the wait!

Food was over half hour late was cold when it got to us the restaurant hung up on me twice when called not the best experience

foods allways on time allway fresh and exactly what you want best takeaway in thanet no questions asked

The food was hot and delicious.

Not received tried calling restaurant getting no answer

45mins late so food was deliverd 2 hours after I ordered it. Not even an apology when I phoned up

Was told my food would be here at 7:15 and it hasn’t turned up

KFC only wishes it was as good as big dee's. Unlike nearly every other takeaway, these guys do the basics right, it's hot, it's fresh and it's tasty.

order has not arrived and it is7.25pm

Absoloutley disgusting revolting hurrendous things that do not lookike breadcrumb coated fries! Wasted all my spare money!!!

Told it was going to be another 15 minutes late when it was already late then it was 30 minutes late

My food says it’s been delivered but it’s not at my house

food was lovely an hot an tasted amazing

Food was vile, everything tasted like old oil

Food was hot, chips were lovely as always but felt my bbq chicken in my burger was the days before and had either been reheated or been put in the deep fryer again as it was very dry and edges were very hard and chewy. A little disappointed.

awesome chicken.. large pieces and so tasty..

Great food and lovely people, wish it was in a more pleasant area.

Nice hot crispy fries, good chicken & sliders, good value, will be ordering again 😊

Fast delivery, food hot and tasty

horrible customer service my food arrived 2 hours late and the food was cold we asked the driver why it took so long and he said he starts at 5 no where on their website or uber eats does it say my order will be delivered after 5 and my order was due to come at 4:15 i called three times and every time they were rude and said my food was 5 minutes away

Ordered on just eat. Took over hour and half .I called they said ready. Then got message to say restaurant cancelled order. Called big dees they said we cancelled it. Restaurant is ridiculous. So hour and half wait and no food at all. They just said they too busy and we cancelled it which we didn't. Will never use again

Ordered at 6.30 food arrived at 7.50

Ridiculously late. Refused part refund

Great tasty food with efforts made to please . Highly recommended . . . . . Ps chicken burger rocks .

Arrived 30 minutes late and cold. It was a Friday, but order placed at 6.30 so didn’t think they’d be really busy. Probably need more staff at busy times. We microwaved it but we all know how unpleasant microwaved chips can be, but we were hungry. Only used this place about four times and this is the second time this has happened, other times the food has been very tasty and on time. Guess it’s pot luck

I’m always careful trying somewhere I haven’t been before after recommendation, food/delivery didn’t disappoint thank you so much for lovely meal and service

Not arrived so it's late so waiting for it to arrive

Have ordered from Big Dee's several times now. Food is always piping hot, tasty succulent chicken, milkshakes are delicious & food is always delivered on time. Much better than KFC for quality & value. Highly recommend.

Order from here quite a bit. Usually they're great and the foods always good, unfortunately this time it turned up 2 hours after I ordered, it was supposed to be 45 minutes. Food was still good though.

Please don't deliver my order it's and hour late and I've ordered from elsewhere now. Every time I give this place another chance it ruins it. Quite possibly the worst takeaway in the country

Lovely hot food, good portion sizes, would really order from here again. X

Usually my go to. today I threw half of it away very disappointed

Was ice cold and milkshake was forgotten at first poor service

As usual, it's phenomenal! Customer's for years! And they still manage to produce such top quality chicken. Hands down better than any other 'big chain'

It didn’t even turn up and put on just eat enjoy your food as if it was delivered!!!!

Always great from Big Dee’s, thank you!

My new favourite place, amazing service - They have their own delivery driver who delivers to your front door! (unlike justeat drivers). 3 orders in and every time its been on time, or early. Food is always piping hot. Food quality is excellent, everything tastes like it is freshly cooked, (no re-cooking). And the prices are amazing compared to most other takeaways. Thank you so much for taking such pride in your food & service, it is highly valued.

Our food arrived late. The chicken was extremely tough and 1 burger was not eatable

Order was late, apparently due to the system going down but we’ve had previous orders turn up late. The food is normally ok but this time it turned up cold, especially the chips

Chicken was perfect. Exactly what I wanted . Thank you .

Gross. BBQ chicken was just spicy, breadcrumbed chicken smothered in sweet BBQ sauce. Burger disappointing and shake just so very very sweet. Very little description in menu, so had no idea what to expect. It was really nasty.

Good food and hot and tasty .milk shake was so tasty highly recommend this place all you join here all woman good looking and very gentle all good so brilliant cook and all friendly. Best fried chicken in town love it

Best Fried Chicken in town ❤️ Friendly Staff ! Must give a try !!! Highly recommend

Awful food arrived luke warm hallumi fries were rock hard as was the burger bun, chicken was cold when restaurant was approached she rambled something in a foreign language told me to contact just eat and hung up on me. I had to phone twice before to find out where my food was and i got hung up on once then too service is appalling!

It was an hour later than expected

good hot food and lots of chips but what a shame they changed there recipe now it lacks a lot of seasoning

Absolutely delicious. Every aspect of the meal was great, got the spicy burger, wings and a piece and was all hot a full of flavour. Everything was better than mainstream kfc, the quality, flavour and the price. Favourite part was the wings as that’s why I decided to give this place a go at first. Is now my go to chicken shop 🐔

Even though they had an issue with the driver breaking down they called me and explained that our food would be late and still when it arrived the food was hot and still the best chicken around here by far the chips chicken and hot wings were all superb thanks for a fantastic meal (that's from the kids they absolutely loved it as always) would recommend big d,s to anyone.

Big dees used to do a milkshake, it has apparently been updated to the thicker one, but not everyone likes really thick milkshake, could you please have the original strawberry milkshake in a glass bottle back please, other than that everything else was fine

Worst food . Better keep away .

The best chicken shop around,,you can keep your KFC big dees is the bang.

Gr8 food good value nice and hot

Wow, I am really sceptical about trying new places to eat, but I have to say I’m very impressed, freshly cooked for me just before closing time, was recommended to me and I’m glad to say I’ve found my new favourite chicken shop

The food wasn’t as nice as it use to be far too salty

Was perfect and nice sized chicken. Will definitely order again 👍🏻

Never had a bad experience from them amazing as always

I have ordered from here many times so this review is my experience as a whole. The food is nice and fresh although they have put there prices up high recently. The staff are friendly but the service can be slow even if you call ahead for collection however this has never put me off. Their kitchen is clean and boasts a level 5 rating from the local food authority.

Never a bad meal from Big Dees, delivery is always speedy, food is always piping hot & tasty. Much better value & quality than KFC. Milkshakes are lush too.

This is the best place to get fried chicken. Tastes like KFC but nicer. Staff friendly, cooked from fresh. Would recommend this place

Lovely as always! Speedy delivery

Best chicken shop around I've come from Nottingham to live in thanet and it's better than KFC by a long shot great staff and great food 👌

Great food great taste will definitely order against

The best takeaway Ive had, always early never late, always hot fresh food and very enjoyable 5*

First time ordering will order again great value for money and way better than kfc

Hidden gem in Margate. Great food that was freshly made and very tasty 😋 I had mango sliders and wings

Another great meal from Big Dees will defo order again

Amazing ten times better than KFC all day long 👍👍👍

Love dees, always hot, tastes good.

Always 10/10 hopefully they get the donuts back

Superb will be having this again.10\10

Always good hot food and services lovely

Food was a little late but this chicken is phenomenal. It's fresh, hot, the chips are great and straight out of the fryer. The delivery apologised for it being late but we absolutely have no problem with this. Big Dee's is the best around, hands down!

Food is always piping hot & delivered on time. Definitely recommend

Big dees is absolutely lovely and the food is piping hot and cooked lovely with a yummy taste. However when placing bigger orders I have found this is not the case

So much tastier and cheaper than kfc. Love it 😍

Hot fresh cooked ordered arrived on time and very friendly delivery driver

Food was not hot delivery was 45 minutes late and when I called the restaurant to ask for an update and estimated time of delivery I was told that it was late because they only had one driver no apology and just as I asked when I could expect my order the lady hung up on me, shoddy service and sub standard food that was delivered late and cold what an absolute nightmare

As usual, great, hot, fresh! Better than the Kentucky!

This was our first order , it was fabulous !!! Huge portion's, beautifully hot . Will definitely order again.

I did not review my order and I'm callin the restaurant no ans

Never disappoints. Thanet's finest!

Shop closed , opening times wrong

Food was cooked nice and it arrived hot and fresh.

Best fried chicken I've had in a L O N G time, fries are very good as well. Thank you :-)

Forgot my drink with the meal!again!!