Based on 1.526 opinions finded in 2 websites
Based on 1.526 opinions finded in 2 websites
Nº 336 in 434 in Allerdale
Opinions
Very nice option in Ballycastle.
Kirk Morgan . 2024-09-28
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We went for lunch only, most of us had the fish chowder which was amazing and great value for money, but my father had the lamb which was quite disappointing. The lamb was tasty but it had no veg and about 10 new potatoes. That cost £28 We had the pavlova for desert which had 3 tiny pieces of strawberries and 3 blueberries. Wasn’t the best tasting pavlova and most definitely not worth £7.
Siobhan Cawthorne . 2024-09-26
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We took dinner package as part of over night stay that proved to be excellent value for money very friendly and helpful staff the breakfast was second to none.
Sammy Gordon . 2024-09-24
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Ballycastle has a covetable coastal position, lovely beach and even a ruin to visit. We ate here twice, locally sourced food, well prepared. Welcoming staff.
Jane Devlin . 2024-09-24
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Overall below average experience.id score it 2 out of5. Firstly we booked what we were told was a sea view room. It definitely was not by any reasonable definition. Secondly we Only had one bath towel in our room. We were asked upon booking if we wanted to book dinner as part of our package which we agreed to. That was a very disappointing experience; the menu we were given was extremely limited with about 4 very basic choices. On observing other customers with a more extensive menu we were not told about, we opted for the former - agreeing to pay the additional premium. Between our starter and before we got our main, the waitress asked us did we want to order our desert! The main course was quite frankly atrocious; it was salmon on what was supposed to be roseto but was really a 'hodge poge 'thrown together with asparagus and broccoli meshed in. The restaurant manager asked us when collecting 90% of our left remains if all was ok to which we told him.it was atrocious. But he did nothing! On check out the next morning I communicated the above experiences to the receptionist and whilst, after coming & going to a manager, I did not have to pay for the mains. The receptionist was also wearing a pair of trainers!! I feel for the owner who recently purchased this property. Ballycastle is a lovely location but my word this hotel needs to get it's act together.
Barry Toorish . 2024-08-28
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Great family room overlooking the sea. Really comfortable with a great breakfast. Great family space set out to enjoy a coffee or a drink during the day/evening and had fantastic service from Connor!
Thomas Collinson . 2024-07-28
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We stayed here during our elopement weekend and it lived up to every expectation I could have dreamed. Our room had a fab view of the beach, the breakfast was great every morning, having costa handy was a definite bonus. Sitting outside with a pint was one of the most lovely afternoons we had. The location in general is unbeatable. We are already taking about planning a trip back for one of our anniversaries.
Kelly O'Connell . 2024-07-20
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It's a weird hotel. The reception is tucked away in the corner of a coffee shop. The car park was full and no available public parking nearby. The restaurant was bad . The breakfasts were great . All on all I won't go there again.
nicholas vajda . 2024-07-14
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service was amazing. i was looked after by a young blonde girl with purple streaks and she was great. deffinitly recommend.
Dearbhla Kelly . 2024-07-12
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i’ve went back here numerous times since my first visit. the service is impeccable and servers are always lovely. 2/2 of my visits i was served by a girl i believe name was annie, she was pleasant and welcoming, very friendly , me and my husband adore her humour . the food was delightful and desert was even better. will be returning again
Dearbhla Kelly . 2024-07-12
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Didn't stay at the hotel but called in for a coffee after a boat trip. Great service. Very clean.
John Ring . 2024-06-27
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Superb seafront location. Friendly helpful staff. Plenty of organised activities for visitors. Do take the Rathlin ferry and play the fantastic Ballycastle golf course.
Gerry Cleary . 2024-06-26
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Really friendly staff , very good food and excellent location
Chris Sutton . 2024-05-28
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Was only at the Marine for bay city rollerworld, its cosy, staff are friendly, but the staff need to learn how to pour a pint of Guinness, it was sacrilege the way it was poured, we didn't stay so cannot comment on the rooms, but the hotels decor is tastefully done
Gerard Mc Millan . 2024-05-27
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Popped into the marine hotel for coffee. The young lads that originally served the coffee were fine, but the young lads that appeared later were definitely not. Whilst standing behind the counter all you could hear was them swearing, fortunately there were no young children in the vicinity. Then one of them took a spoon and helped himself to a spoonful of ice-cream from the counter, licked the ice cream off the spoon and then dipped the same spoon back into the ice cream for another spoonful, so if you're thinking of getting an ice cream whilst in Ballycastle there are plenty of other places where hopefully you won't be swapping bodily fluids with strangers, also less colourful language! Having second thoughts about eating in the restaurant now!
Angela Dempster . 2024-04-25
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So close to the water, fantastic views!
Andrew French . 2024-04-24
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Tasty snack and scenic location.
Stephen Watson . 2024-04-17
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A big group of us stayed at the Marine and and rented one of the function rooms for a 70th party. Every part of the stay & evening was perfect. The bedrooms were all spacious, bright and clean, with really comfy beds. The function room was lovely and the buffet food excellent, breakfast, which was included, was also really good. Claire and her team did an absolutely brilliant job in making us feel so welcome. Thanks a million!
Aine Rosato . 2024-04-14
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As good a spot as you would want for a hotel in that area there is a few things the hotel should change as their not good staff were very friendly and helpful views brilliant
Stephen Vint . 2024-04-08
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We have came here a number of times as we really loved the hotel but we came home a little disappointed on our last visit. First of all our rooms got mixed up and we were given a small room instead of a family room for us, dog and infant and it took some time for this to get sorted. We also went down for dinner, we didn't pre-book although we asked if it would be possible to get a dog friendly table and we were told to sit at a coffee table until a table was ready, however several guests who arrived after us got placed before us. Our food arrived and it seemed we were forgotten about and ended up having to eat our meal at an uncomfortable coffee table with a dog and toddler! It was Easter weekend and understand it was busy but we would have rather we were told that there wasn't enough room for us instead. A lovely lady with short blonde hair did try her best to get us sorted when she was made aware we were waiting. On a positive note the receptionists were lovely too, Eve and Beth. I understand it was a busy time but I think the outcome would have been better if we were told honestly that we couldn't have dinner on site due to over capacity.
Emma-Jayne Simpson . 2024-04-06
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Great place wish I had more time to spend there to check everything out
Mike Carney . 2024-04-03
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Was in the marine today tues 2/4/24, with my mum who lives in ballycastle .We have been many times but after today ill never be back in it.We waited 25m on two coffees this is after waiting 20mins on a young lad comming to take our order.The service is very very poor, the area we were sitting in was absolutely filthy, tables were not being cleaned properly after customers had finished.And as for it now being dog friendly the need to stop that as they arent cleaning "the mess" that the dogs are leaving behind.Also health and ssfety comes into it as regards allergies and what dogs carry and spread
Gareth Hogarth . 2024-04-03
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Very central Hotel, but ground floor layout strange. An array of ice cream is first thing you see and the Reception is to the left of this. Receptionist very pleasant & welcoming. The lift is far too small for the traffic throughout the Hotel. Room clean, but TV didn't work. Breakfast made up for any defaults - very attentive staff, lovely cooked breakfast and good array of Continental choices. The views in the seating area at front of Hotel of the beach are very good.e
Colette Mcdonald . 2024-03-24
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The hotel overlooks the beach and sea; small diners and restaurants line the street beside it, and their breakfast is very very good! The room was clean and very comfortable. We really enjoyed our visit!
Jeremiah Stauffer . 2024-03-20
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The staff at the hotel were so friendly and helpful, the lad in the barista bar makes the best hot chocolate and cappuccino. The rooms were spotless and so warm and cosy. We had a beautiful evening meal and the breakfast was amazing 👏
colleen oates . 2024-03-09
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Had a really lovely stay for 2 nights with my wife. The room was fabulous, large and a corner room with 3 windows all overlooking the beach and sea. Downstairs is a lovely Costa coffee shop that also sells alcohol. A lovely place to sit and look at the sea and watch the world go past through huge windows. The staff were all really helpful and friendly and the breakfast was fantastic!
Graham Walker . 2024-03-06
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Had lunch with the family in the recently renovated restaurant in the Marine. Staff were very friendly and the restaurant has a lovely view over the sea. The main courses and desserts chosen were all delicious and 5 plates and bowls were completely cleared. I highly recommend the plum sponge for dessert - it was something a little different and really delicious. Hope to visit again soon!!
Gillian Cotton . 2024-03-06
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Amazing place highly recommend staff lovely food amazing
Lewis Hogger . 2024-03-03
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684 Opinions
UPDATE - STILL THE SAME 😱 The coffee was luke warm. The exterior and interior needs painting. Very run down. Very slow to get served. One serving and making drinks and food and a very large queue.
3236 Opinions
Despite calling a few days ahead to book in our large party which I explained included dogs and young children, we were given an extremely rude reception - before being reluctantly led by the landlady to a table laid up for a different booking and told we had to fold down our buggies and leave within 2 hours. (There were other buggies in the bar area so this seemed particularly odd). We all felt really uncomfortable so decided to leave rather than let the atmosphere spoil our meal. Extremely disappointing as we had planned our trip to Keswick around a meal here. But delighted m to say all was not lost though and we found somewhere with a much more friendly and accommodating attitude.
2519 Opinions
So disappointing, the place was really dirty we planned to have Sunday lunch, but the tables were dirty the place looked like it needed to be cleaned so we left
3064 Opinions