Bexhill Shiplu Tandoori in Rother

Food was over 45 mins late from stated delivery time, no updates given, so in total 2 hrs from placing order to delivery (on a Monday night!). Called to find out where our food was, to be rudely told it was nearly there (another 20mins). When food arrived, the grease on the bag with the onion bhaji was literally dripping off the bag. Husband had lamb madras, which consisted of 4 pieces of lamb, the rest was sauce! Was totally disappointed, will never return and never recommend! Worst 40 odd quid I've ever spent!

curry was too watery and wasn't alerted food was on way probably wouldn't order again

The staff are friendly and chatty and made us feel welcome. Unfortunately, the food is not as good as it used to be. We have not been here for a few years and was really looking forward to a nice meal. It may be they have a new chef, but even the dishes taste different. We had chicken dishes, but we felt the chicken was very tough and not nice. So we left disappointed and won't be going back.

You cannot beat the value of this place! The banquet menu set price thing is amazing, you will do well to eat everything you get, it's a lot of food. Great atmosphere and restaurant. Great staff too.

Lovely food in a nice setting. Service is excellent

First order. Heard good things from family. Absolutely top tier. Quite possibly the best takeaway curry I've ever eaten.

Average, won't be a first choice

Salad bag had to be thrown away as lettuce was brown. Madras was good with plenty of meat. Tried a new dish lots of meat too many whole olives and onions.keema rice good. Garlic nan could of done with more garlic as could barely taste it. No freebies

Very nice place. A friend recommended this lovely Indian restaurant, and I was impressed. Lovely large portions and good service. Reasonable prices too. I would recommend. Thank you all at the Shiplu from Shaun, visiting Bexhill on Sea

Came here for dinner they found me a table right away, drink came quickly and then food followed just now I like it no fuss !

Yummy food and good portions. Not sure on the nannns but might be just our preferences

This was the worst curry I’ve probably ever had - so bland and watery I could only eat a mouthful after waiting 90 mins.. very disappointing and sadly won’t order from here again. We have before and it was not this bad but won’t risk a repeat!

Your website states that you are open for lunch on Sundays . I thought I had booked a table on line for 1-30 in the morning . Thus was not acknowledged . We turned up at 1-30pm to be told that you were not open till the evening . Even your website said you were open while we were being told you weren’t . Very unhappy as it was a birthday present ..What on earth is going on

AVOID AT ALL COSTS ordered delivery through just eat, our order way accepted right away and we were given a time slot to arrive an hour later. We kept refreshing our delivery page and our order just sat at ‘preparing your order’ the entire time. It went one minute past our delivery slot and our order jumped the ‘ delivering your food’ slot and right to the ‘delivered’ slot We went outside to check our front door as we had received no knock on the door, no call, no text and just no attempt at delivery. We waited a few minutes and decided to call the restaurant. The most vile person answered the phone and changed his story 3 times over one phone call. Apparently the driver rung our door bell to no answer (we have no door bell), he then said the restaurant tried to call us while we’ve been staring at this phone for the last hour. Bit tricky to miss don’t you think? We then asked them to confirm the phone number they called and all of a sudden they never tried to call us they contacted just eat themselves and just eat tried to call us. We’ve had just eat contact us before on the same account and had no issue at all. The man then suggested ‘ come get it yourself then’. We said we don’t drive and the guy just laughed and said ‘ well what do you want me to do about it?’ He kept suggesting we drive over to collect the food and suggested we eat it cold because ‘ what’s the harm in eating cold food’ he said. We ordered chicken and you can’t cook chicken and leave it in a bag on a counter for at least an hour and expect the customer to eat it cold?? He then said he had a microwave upstairs so he could chuck it in there for us? Refused to recook and redeliver the food and wasn’t even attempting to reach a reasonable solution with us. What an absolute joke. Disgusting customer service Formal complaint has been admitted to just eat! AVOID LIKE THE PLAGUE

Given the wrong order and as I was picking it up and travelling by the time I discovered it I was to far away to take it back. Although it was a more expensive order than the one I ordered everything was on the mild side and not what I eat at all. Spoke with the restaurant but as it cost more than my order there was no refund. It would have cost to go back Stuck with the order I tried each dish which had absolutely no flavour. Ended up throwing the whole thing in the bin. Not a great experience.

Got there and they had sent my food else where and than I asked for a refund they than ignored me. I asked what was going on nothing than finally they said they had made a mistake but still refusing to give me a refund. They made the food fresh all over cooked and just not nice and to top it off I ordered mango chutney and it’s gone off looks like dish water !

Driver couldn't find address ended up at Parkhurst Road which is down town by the time it got to us it was cold this happens everytime we order from Shiplu we'll be taking our custom elsewhere....not happy

We had a family meal here. Great food and service

Use to be the Indian in bexhill, sadly gone down hill.

We had a takeaway. It arrived quickly, absolutely delicious!!!

Great food and service and remarkably good portions. Great curry house

Top notch food. Ready on time 👍

Wow, what can I say. Amazing food, lots of unique recipes, helpful and friendly staff. A very enjoyable evening.

Received food earlier than expected, fresh and hot. Great service thank you !

Beautiful balance between heat and flavour; just as it should be. The Kashmiri rice was stunning and the paratha was perfect - so difficult to find these well done locally.

Absolutely delicious as always

Missed parts of order and I had to drive to the restaurant to pick up missed items. Not impressed. Defeats the objective of home delivery

Arrived early but didn’t taste good at all, ended up having to be thrown away

Great timing , came really early, great quality.

Food was horrible. We were overcharged. 15 of us and charged £30 for 1 popadom each and 90p each per dip per person. Menu is not clear on this and down as dips 90p each! . When I tried to pay my part of the bill he had a go saying I should have said from the start that we wanted to pay separately which we did. The guy refused to let me see the card machine to see what I was paying and said you’ll get your receipt when you pay. I ended up having a go and refusing to tap my card till I saw the price, So rude and told me not to be difficult. Two of us couldn’t eat the food as it was so bad. Kept bringing out extra food that we didn’t order. WAY overcharged. Very bad experience considering we had come from Ireland, Wales, Devon, Portsmouth plus other areas. Never again will we go there and really don’t recommend this place at all. Ruined our night. Awful 😡

Dined in! Absolutely dreadful. Food cold on most dishes we ordered. Shashlick not sizzling & could touch the griddle it’s served on. Had to send food back to be reheated. So bland too! Bottle beer was warm. Staff awful, so unhelpful and could not understand English. Got bill wrong. There was not an apology about the food. I would never go back! Such a rubbish evening caused by this Indian. Very expensive to what we got! Don’t bother! Definitely would NOT recommend!!!

Delicious as always. Thankyou 😊

Ordered takeaway and was very disappointed with the lamb chop main. Paid £12 and when opened the tray there was only 4 small lamb chops.

Great food - best Indian restaurant in Bexhill - always good

Food was lovely, only one small criticism, the prawn madras was far too hot.

Absolutely delicious, only criticism is that rice was cold, I heated up but the food was incredible..thank you

Bit dry and seemed like yesterdays left overs still a great taste just not their usual standard which is usually amazing x

Onion bhaji incredibly bland and dripping in oil. Starter Mixed grill was 2 pieces of meat and 2 onion bhajis which was disappointing. Dupiaza tasty and naans were good.

Amazing food … this is my mums house we got it delivered to as I live round the corner

Best Indian I've ever had will use time and time again

Amazing tasty delicious.. the best indian 110%

Order arrived with no Naan, when called the restaurant they said they would send another within 20 minutes. Been over 30 and still waiting. The order contained 3 items, how can 1 of 3 be missing and no one notice before delivery?

Food was cold, meat was uncooked.

Wasn’t hot so had to eat it quite quick!

Wrong rice arrived - order plain & got some yellow rice instead. Otherwise okay.

gave me the wrong rice but overall wasnt to bad

Excellent takeaway.We enjoyed Pathia and Koli Moli. Both lovely flavours and very tasty. Will order again

Food was good, but used to like getting the extras like the wipes and the chocolates but not had them the last two orders, it just added a nice touch to your order but I guess they have stopped sending them with your order now.

It wasn’t very warm. I think they must have been waiting until the delivery time to deliver. I had to put it all in the microwave. The food was nice. Tho the nan was particularly cold and not really microwaveable.

Pity we didn't go with our instincts and pick another restaurant. Could just be a bad day or the wrong chef but the meal was a total disappointment. Food showed signs of having been prepared well before being used and the meat was very dry, poppadoms were soft. The whole meal was bland and lacked the usual tastes. Staff were polite but seemed to just go through the motions and showed very little pride in customer service. The whole experience was very bad and would not encourage us to return.

food was hot, delicious and huge portions, enough for two meals

Huge portions, lots of dishes could be shared. They do offer take out boxes if you can't manage to eat it all. Fantastic service. Parking allocated in near by road.

Had a lovely meal tonight such nice people

Overall as expected, good as usual.

They phoned me as they couldn't find my address .told them how to get to me still no food we had 3 phones still waiting phone up restaurant to ask them what's happening .not happy so won't be dealing with them again meal cold

Over an hour late, delivered after phone call to ask if I was forgotten

food wasn't too hot, would describe as luke warm. however was on new years eve and was quick so overall good 👍

Excellent food delivered early good portion size and very tasty

Everything was just great. Food was really good and the order was delivered quickly. Thank you very much. Will definitely order again

Good quality, good sized portions and delivered on time

Most of the food was only just warm or cold. Not impressed when I spend nearly £50 on a meal for 2.

The meal was not hot but Luke warm rice was nearly cold so was very disappointed as most of it went in the bin….not happy customer

Full of salt to the stage where you could not eat it awaiting a refund from just eat

Driver must have labelled the order as delivered to avoid being "late" meaning we had no idea where the order was. Said delivered when it had not shown up

Really nice food & fast delivery!

Food was very good was happy to wait the extra 5 minutes for the late delivery

Good portions and reasonably priced, lovely Indian restaurant x

Lovely Indian food with friends.

Don't order from here unless u want cold watery food delivered by someone who looked unfit to talk let alone drive with mud all over his jacket, wudnt be surprised if my food was messed with congrats shiplu u just stole my money.

The food was not very warm when it arrived

Delicious but was missing the popadoms

Food was all cold and greasy film on all sauce nan bread could have Come straight from freezer not normal for shiplu used many times before with no trouble

The app told us the order was delayed and yet they delivered piping hot, delicious food less than 5 minutes later. The only thing missing is the beautiful surroundings and atmosphere of the restaurant itself. We plan to remedy that very soon! Perfect; simply perfect.

Usually we have a fantastic meal from the Shiplu. It is always hot and fresh and the food tastes amazing. This evening the food was inedible, everything was so salty. We could not eat it and unfortunately it went in the bin. Hoping this is a one off as this is usually the best Indian food around. Very disappointed.

We pre ordered our meal for a set time 2 hours ahead. Then was notified it would not be arriving until 15 mins later than requested. Still it arrived another 15 mins after the time they changed it too!Otherwise good food.

Slightly strange situation as we went to a charity quiz with a total of 45 people, this was all prearranged and as we travelled a distance and allowed for the unexpected hold-up we were first, even before the organisers had arrived. I in particular was already on the backfoot as I'd looked on here to see what to expect and found the recent reports to be less than flattering. We were greeted in a friendly manner and shown to the table allocated to our names, being early our initial drink order was served very quickly along with poppadom's. Others arrived and filled the tables. The food was served as a buffet in heated pans, I fail to recall what was in them all but as there must have been at least 15 and my plate simply wasn't big enough to 'have a bit of everything'. Each and every element of the meal was delicious, all was nicely cooked and tasty, the meat content being tender and seemingly freshly cooked (unlike many similar restaurants where meat seems to be pre-cooked and chucked in the sauce to heat through). Being a fixed price buffet the included dessert was a bowl of grapes and orange segments which rounded the meal off quite nicely, some elected to have desserts from the regular menu. The staff were all friendly and efficient, at times a touch slow but with 45 diners reaching the same point of the meal at the same time it was inevitable and the minor delay was acceptable. I can't think of any downsides to our evening and all of our table made very positive comments. Reading the previous negative reports I can only think something must have gone wrong at that time

We received excellent service and great food….. one of the best Dhansak’s you could taste… Aloo Chat Bhajees and Korma all great all fresh… a traditional indian restaurant friendly and welcoming, Bexhill’s best!

Ordered from here multiple times and slowly getting worse, today was the last time! Rice swimming in water, garlic rice with no garlic in it, garlic naan with no garlic! Won’t be ordering again

Well priced and very tasty, will definitely order from here again

Best Indian local and the food 🥘 is just so delicious… amazingly quick delivery and even had mini chocolates 10/10

Superb service and wonderful food

Delicious food! Managed to order for later with no issues!

Very tasty and great delivery times … best Indian in town 100%

Really good fresh food every time we order

Food was 25 minutes early but the review facility wont allow me to say this, it defaults to 5 minutes

Simply delicious and the best Indian food

First time here, went in to place order to take home, took about 15mins, Great food, great value got 4 meals and only ordered for 2 as portions were big and great value, will come back, great service too!

Best curry I've had for a long time friendly staff and good service good choice with in house specials 👌 👍

Didn’t come warm and also 35 minuets late

I’d forgotten how nice the Shipley could be. The sandal was perfect; not too hot and full of flavour. The portion was large and my wife enjoyed her meal just as much. Thank you.

There food is always lovely. Unfortunately despite them phoning me to say they did not have the one desert we ordered and my requesting a refund they sent different unwanted desert and charged me.I ordered 2 baltis with kashmiri rice,there was no rice at all. Once before when I ordered the justeat driver had to go back twice for missing items.

Great service. Even delivered by the boss who we know well. Food was delicious.

Yummy!! The food was delicious. Biryani, korma and naan. They also sent an extra potato side which went really well with my meal. Thank you! :--)

Fantastic. First time ordering takeaway, food was amazing,Good size portions Will be ordering again.

Ordered at 7.25 phoned at 9.15 to be told that they tried to deliver to my address but didn’t knock on the door as we would of heard ,they said they will re deliver it in 15 mins ,got phone call from delivery driver who was no where near my house ,will not be using this Resturant again

No poppadoms or chocolates like last time

Exceptionally average!!! Ordered a curry, asked for it hot, it wasn’t, keema naan and balti naan were tasteless, chicken wings and pakora were delicious.

Terrible delivery experience, driver phoned three times at wrong location….meal delivered too early and not hot enough

Absolutely lovely food and the service is always fantastic.

1st time customer. It's was a delight. See you again.