Berwick Rangers Dining in Northumberland

We came for a quick lunch and ordered a sandwich and a salad. After paying for this we were told there was no forks for the salad and there was nothing they could do. If we had know this we wouldn’t have ordered. The staff were very dismissive of the problem, offering no help or solution. Shocking from the manager on shift

Hi ya it Michelle we had to pay a £150 pound on the arrival on the night of 23/11/24 as we went up to our room to find out as the key wouldn’t work when we went into room we had a family room which want a duble room as it was for two adults but it only should of been a £120 pound and when we got in room no hot water and than we went to to tell someone that there was no hot water and the room was absolute freezing cold and we went bk down tell tell and he give us a hater if you are a hotel you should have heating on but nothing like they say on the booking website and if I don’t get a refund then I will be taking it further to environmental health and I will be taking it Northumberland council if I don't get a response back from you I will be going to papers I will get you closed down

Disappointed... restaurant right at the back of the garden center...hubby has full English which was adequate.. although the black pudding was likened to a hockey puck..scrabbled egg on toast for me..egg was hard lumps and cold..as was my coffee... overpriced for what it was..

This was a total disastererous lunch at Rosemarys. There is no sign to tell you to order at counter and pay, the staff just look at you!!!. I ordered 2 fruit scones 1 plain scone and a tomato soup. Cappuccino and Latte and decaf Cappucino. Paid £29.00 very expensive, as I actually never got one of the fruit scones. The two girls serving seem very disinterested in serving the customers and I couldnt see who was doing the cooking in the cupboard!. I received one of the coffees and it was stone cold, asked for it to be heated & think they just microwaved it as came back in same cup!!. Soup was served without my fruit scone, it was actually ok, but I will not be returning any time soon. And to top it all they do not have customer toilets!!!!! what kind of a cafe is this!!!!! 😡😡😡

I am so disappointed with the wheatsheaf, having been there several times over the years. This time passing through we were the only patrons in the pub and had time to chat with the bar man that served us at length. After having a nice meal continued with our journey. Only to be presented with a carparking charge for £100 or if we pay quickly £60. At no time in conversation with the staff did they mention the charges even though they had discussed where we were parked I our conversation, not even at the point of paying the bill was the charge mentioned. This in my opinion is blatant deceitfulness at its worst. In a time where public houses are going out of business all over the country, to descend into this kind of activity deceiving customers is abhorrent. I have tried contacting them for an explanation but they have chosen to ignore my requests. While I am not a regular visitor, I will not be using them again.