Bertram's in Burnley

I visited Bertram's as I was attending The Woodland Spa. The food was lovely. My cocktail was tasty. One thing I would suggest required improvement, was the time it took to receive your orders. We asked to find out what was happening with our mains, and also drinks. Overall it was a lovely visit, and I would definitely return.

After a visit to the spa we chose to eat here instead of the restaurant in the hotel. We were not disappointed. What a lovely comfortable setting overlooking the spa. Friendly efficient staff. The food was amazing various choices depending on your spa package and you could choose to pay a supplement if the food wasn’t included in that package. Beautiful starters - our group opted for the gyoza the bang bang prawns and the duck pancakes - all of which were delicious. We then went for the duck and the lamb shank mains - stunning food. Wine was recommended with the mains and it didn’t disappoint. Our deserts finished us off !!! Beautifully presented and tasty cocktails. Perfect evening for my birthday with lovely friends - thank you 😊

Had a lovely 3 course meal. Great setting overlooking the spa in adults only restaurant. Started off with scallops and prawns in champagne sauce. Canon of lamb for main course and finished with a flambé baked Alaska. The waiter was very friendly Delandre as was the manger Dino. Definitely on the bucket list to revisit with a stay in the hotel Crow Wood and a visit to the fabulous spa.

Visited for lunch. The food was excellent and the staff really pleasant. However, service was slow and clearly there weren’t enough serving staff working at what appeared to be a really busy time so there were lengthy delays clearing plates and bringing drinks. More staff would have resulted in 5 stars.

We visited on Sunday and chose from the specials menu. Two delightful and flavoursome starters-cauliflower pakora and kitsu prawns.Mains were the salmon and trio of game-we shared a chocolate dessert. A perfecctly balanced meal due in part to our choices from the menu but mainly the creativity of the chef. Excellent service from Dean and Gerson

Great food and a great choice of menu, main menu and AA rosette menu plus a specials menu, spoilt for choice , just love all the choice you can have, wish others places would do the same, everything we have had as been lovely, cannot fault it, had duck with pancakes and salmon of the specials, my Husband had asparagus with parmesan crisp and duck egg, he had fillet steak for main with pepper sauce and seasoned fries, all the food was excellent, carn't wait to go back

Wonderful food with great staff … I would recommend a visit, made our celebration special by bringing out a cake with a sparkler.

I love Mr Brown's project at Crow Wood and have had lovely meals across at Wilfred's but the decent food we had at Bertrams recently was spoilt by the lousy service. The restaurant was 1/4 full and there seemed to be plenty of staff around but they all took forever to do anything. We stood for 3-4 minutes by the entrance wondering if someone might bother to seat us (no apology when eventually attended to) ; a few minutes after getting sat down by the bored maitre d we got some menus (no apology) , 10 minutes later a 3rd staff member took our drinks order; 10 minutes later a 4th person brought some drinks over ... is anyone getting the picture ...? Similar story with the mains, the dessert, the coffee, the bill ... there must have been one member of staff for every 3-4 diners (ie not rushed off their feet) but it was all a bit too much like hard work. Come on Mr Brown, the food and the venue are fine but someone needs the proverbial rocket up the derriere ... not rushing back ...

Been Visiting Bertrams For Years & Never had a bad meal experience , Dino & His Team Do A Fantastic Job & A Special Mention To Dean The Head Barman for who nothing was too much trouble , keep up the good work guys!

Maybe I should have been aware that this restaurant was attached to a spa. Came to celebrate a friends belated birthday and I was so surprised to find that 90% of the guests were dressed in white robes, even some just in bathing costumes and even bikinis! For the ridiculously high price we paid for the food, which was fairly average, my friends pasta was very dry, I would not like to repeat the experience. Eating my food while having a view of people sat in jacussis and walking round in swimwear was not enjoyable. The restaurant was hot, yes it was a warm day but it would have been nice to have fresh air. I found the place trying to be just too posh, the food was average, our drinks took an age to arrive and then a no cash payment policy just topped it off. Much nicer ‘gastro’ pubs in the area for a lovely lunch.

Fabulous! A wonderful evening, the best food, wine and service. The Bang Bang chicken recommended by Dean was amazing!!! Always the best, thank you so much to Dean, Ellie and team. A great way to start the weekend! Thank you as always!

Bertram's, an esteemed culinary destination, impresses with exceptional service, tantalizing cuisine, an exquisite beverage selection, and a thoughtfully crafted menu that caters to discerning palates. Upon entering Bertram's, guests are welcomed to a refined and welcoming atmosphere. The staff, adorned in elegant attire, exude professionalism and passion for impeccable service. Their attention to detail enhances every aspect of the meal, surpassing expectations. In particular, I thank Delandre for his hospitality. Bertram's culinary delights are a testament to imagination and expertise. Meticulously balanced flavours and artistic presentation grace each dish. From succulent meats to fresh seafood and innovative vegetarian creations, the diverse menu appeals to every palate, leaving a lasting impression. Bertram's menu caters to diverse dietary preferences, accommodating restrictions and offering innovative creations. The inclusive approach ensures a personalized dining experience. Complementing the culinary prowess is the exceptional beverage selection. The thoughtfully curated wine list offers celebrated vintages and hidden gems, ensuring perfect pairings. An extensive menu of imaginative cocktails can also be enjoyed with personal recommendations from the head bartender Dean. Whether you are a local, staying in the adjoining Crow Wood Hotel or visiting the Woodland Spa, I wholeheartedly encourage you to make a reservation at Bertram’s.

241 deal on burgers on a Tuesday. It's a nice burger but if you order cheese it's like £3 for a slice of cheddar. very expensive on sof drinks £18 for 4 pints of coke. , just let that sink in .......... and by the time you finish it dont feel like a deal.

Awesome experience. The Services provided are excellent. Thanks to GP for the extraordinary wine and main course .I would definitely visit the venue in upcoming future and would highly recommend for others to give it a try for parties as well as get togethers.

Really honestly the best food in the area. Very much worth the higher price point. They clearly have a seriously decent chef!

I come to crowood most days. Im a member and love how the staff are and how warm and welcoming everyone is. The food is always amazing. Tonight, I tried the bang bang chicken recommended by a Gaz who actually came up with the dish...

Wonderful and caring service from the best restaurant manager, Dino and his team. Always consistent and never disappoint

I was looking for something elegant with a bit of character, whereby the the occasion of the meal met the quality of the food. The food was really good, it definitely competed with some of Manchester’s finest establishments. The staff were excellent, they were attentive,...

what a fantastic evening, right from the moment we booked in to the moment we left the following day we were made very welcome , we had a meal reservation which we booked a few weeks in advance that went without a hitch,the food and...

Always fabulous service, fabulous food and a relaxed atmosphere... Highly recommended. The staff are attentive and professional.

My friend and I returned after a wonderful visit to Bertrams and stay over at The Crow wood hotel late January. This visit again did not disappoint. The staff, service, food and atmosphere are excellent and we cannot wait to come again soon.

We had a lovely evening, the staff were so friendly and couldn't do enough for us, they even ordered our taxi home and made sure we got home safely. The food was absolutely delicious as were the cocktails. Can't wait to visit again.

Lovely spot for a meal, great views. Had dinner two nights running as staying at Crow Wood Hotel and was part of a package. The staff are lovely, friendly and very helpful. Both nights we had very nice meals, and I had a lovely surprise...

Overall the food was excellent, however the service was below par. Firstly, of 4 starters, one was missed - an apology was offered however advised at least a 15-20 minute wait. We opted not to take this as the rest would be could etc. Main...

I had the sea bass for dinner. Lacked seasoning. The starter and dessert were good, not exceptional. The presentation was good. The food did nor live up to my expectations based on the restaurants internet home page. The amenities are nice. Panoramic windows give a...

The food was amazing the staff were fantastic an very knowledgeable especially the young girl at front of house who was very helpful it was very refreshing to see we felt very welcome we will 100 percent be visiting again

This was a last minute booking for my husband's birthday. From the reception to the service and food the whole experience was excellent. The young staff are friendly and very helpful. We are considering booking Christmas dinner here for a party of eight.

Excellent food and service. Beautifully presented and lovely staff. Portion sizes much bigger than we were expecting. Will definitely be back soon.

We've been coming to Bertrams for several years and we've never had a bad meal. Excellent service, delicious food, wonderful atmosphere. The best place in town!

Perfect!! We loved it. Lovely food, great service and super atmosphere. A wonderful experience to have lunch in a bath robe!!

The whole dining experiance was exceptional, from easy booking online to paying for the pleasure. Our 3 course meal was made to perfection, the chef deserves a mention. The wine sommelier knows his wines, chosing the perfect red to go with our meal. And the...

I had starter and a main. It was very tasty, I enjoyed it. It’s a bit odd in that it tries to be posh, Burnley and posh don’t really go. It’s like millar and Carter only no steak. I had the lamb,',

We were visiting Crow Wood hotel and Bertrams is one of their restaurants. The food was delicious, hot and plenty, and though our food was part of a package it was very reasonable priced otherwise. All of the staff were friendly, informative and efficient. The...

The restaurant and ambience is very lovely and the food is ok, however the service is very poor. The first issue began when I ordered the duck and asked to substitute the chips for dauphinois potatoes and was told that would not be possible, only...

Food amzing, Staff amazing, birthday suprise for husband, cake and firework, really nice touch.................if you do not go to this restaurant, you will miss out, big time.

We visited for a family birthday. The service and food were as good as usual and once again everything was of a very high standard. Certainly one of the best if not the best place to visit in the local area for food, atmosphere and...

We had a wonderful lunch at Bertram’s when we arrived for our weekend stay at the Crow Wood hotel & Spa. The food was cooked to perfection & the service superb. We booked in the following day for a light bite while using the spa...

An absolute treat to start off the New Year and finish off the Christmas holidays! Wonderful service from the tram led by Dino. Delicious food too! Thank you so much! We will of course be back very very soon!

Have visited this restaurant numerous times ,it never disappoints,service is excellent food fantastic cannot suggest anything to improve it

Top quality food and service in a lovely restaurant with beautiful surroundings. The menu is affordable but serves a variety of dishes sourced locally and exquisitely prepared. We will be returning!

Very friendly staff, first time dining here. The manager was great and the waiters who took our order was very professional and friendly.

We attended the New Year’s Eve Dinner Dance 2022, with friends who traveled up from south Wales. Everyone commented on how great everything was from the service, staff, food to the entertainment. We’ve been twice before and recognised other returning guests. Such a fabulous way...

Bertram's restaurant is excellent. The environment and the staff are very pleasant, the food is excellent.

Always a great experience . I visit as part of a spa day with my daughters several times a year and we have never been disappointed. Food is of exceptional quality. One daughter regularly photographs her food and posts it on Facebook because it looks...

Superb, highly recommend the December dining offer whilst it’s available! Lobster toast is outstanding, and then venison was worth every penny.

A great place to eat, good food,good service and superb views, in winter and summer,wet or dry or snow

lovely restaurants Bertram's is a fantastic place to come and dine the food and ambiance is the best. the menu has something for everyone ,the service and attention to detail is fabulous ,I'm a member of the gym and go regularly for the spa days,...

Bertrams is a real gem of a restaurant. I have visited on several occasions as part of a spa package. The first time I visited must have been at least 7 years ago and I was blown away by the high standard of food and...

Had the most gorgeous food at Bertram’s Restaurant and can’t wait to return. Lovely friendly staff. Lovely views from the restaurant.

We went as a company for our annual Christmas party, food and service excellent and the entertainment there is second to none. A superb atmosphere and simply a brilliant night. Some stayed over in the hotel which is equally excellent Thanks everyone

We never fail to be disappointed by the quality of the food and the service at Bertrams. My smoked salmon starter was gorgeous. The beef for main was super and my wife loved her fish course. We were too full for desserts, but we had...

Excellent from stepping into the restaurant to leaving.Food service and ambiance kall extremely good I could not suggest anything to improve it

Amazing food and fabulous service highly recommended the supper club deal is great value for money and we will certainly be returning

Excellent service and fabulous menu. All staff to be praised and food cooked to perfection. A surprise for my friends 70th was a sparkler candle cake given by them not prompted by me. Well done to all.

After not having been for a while, I visited for afternoon tea, having been here many times before and this had always been one of my favourite places to go. I found the service a little bit lacking this time. We asked for one of...

I liked it here as the food and the service was outstanding was amazing. However it is quite pricey for what you get. I am also disappointed to say that you have to be over 16 years of age to get into the restaurant which...

Fabulous first class food Excellent, attentive, knowledgeable, delightful staff! Very reasonably priced Lovely setting! Well worth a good few visits Thank you Bertram’s

A shot in the dark, dining at Bertram's turned out to be a delightful experience in every way. Strangers to the North, we had booked in advance as we were staying overnight in the adjacent Crow Wood Resort & Spa. The decor was impressive and...

Excellent food as always! Gréât atmosphère Attentive friendly staff Excellent value especially on a Thursday when each person gets half a bottle of wine included

Excellent food and excellent service! Would definitely return again. Went for the Thursday night supper club, great value for money.

Excellent , food, atmosphere, service, really lovely staff. Also the adjacent spa was most inviting and even the location is good

Had the most gorgeous food at Bertram’s Restaurant whilst attending a spa day. Lovely setting overlooking the outdoor spa area and the lovely countryside. Fabulous helpful staff. Can’t wait to return.

We came for the Burger Tuesday 2 for 1 deal, had it with a starter and a main course. The food was absolutely exceptional. The staff really helpful and friendly, with a lovely relaxed atmosphere in the restaurant. Dino went above and beyond to ensure...

I came for the supper club on Thursday night and can not describe how amazing the food was!! Such good value, the salt and pepper prawns were incredible!! I had the chicken with the garlic mash which again was so, so, so good and we...

Our favourite place to come.the food is consistently excellent,ambience lovely and service is impeccable.Gino always goes above and beyond and makes the occasion special with lovely little touches!

We visit a lot of restaurants in Lancashire but got to say this is our favourite, we have been coming for years and seen it evolve into the amazing restaurant it is today. We went for the Thursday Supper Club (2 courses & half bottle...

We have been to Bertram’s many times in the past but were very disappointed tonight. One of our meals , which was rump of lamb in a tandoori sauce was very disappointing. The lamb was extremely fatty!!!!!!! We pointed this out to the waitress, who...

Visited for my mums 60th birthday and they couldnt do more to make her birthday special. The food is amazing, service fantastic and its a real treat to visit 😊

Excellent service and fantastic food no where else gets anywhere near this place in burnley. Also used the spa which was excellent

I always use Bertram’s restaurant for special occasions eg birthdays. The food and service is always consistent and high quality. A £10 deposit is required at booking, on a positive note, this comes off the bill. A refund is available if cancel before 48 hours....

Absolutely amazed by the quality of the food and service. Had Château Brianne between me and my partner and both loved it. Can’t wait to ditch the kids and come back!!!

A new menu which is not as good, a few things taken off the menu, no fillet steak and pepper sauce, salmon tikka to name a few, the menu with AA award is not on, and having to put a £10.00 deposit down per person...

Food is always good, my gripe is that Bertam's Restaurant refuses to take cash and demands down payments for bookings. Try The Firepit instead, they accept cash and bookings are free. Bertam's Restaurant in my opinion is suiting themselves and not their customers. I expressed...

It’s been mentioned on here already , booked for 4 people one who couldn’t make it due to possibly having covid so to do the decent thing didn’t go.lost £10 deposit. A few thoughts on this 1 if you feel unwell still go ,their problem...

Eight of us had a marvellous evening to celebrate a birthday. The service is warm, friendly and efficient. Food marvellous. All topped off with the surprise after drinner of cake and sparkling candle. Just delightful.

Fantastic restraunt, the food was amazing and the staff we're very friendly, great service. Would recommend to everyone. The sparkler and brownie was a lovely added treat to celebrate our anniversary that they brought out to the table. Thank you.

We had a fantastic meal at Bertram’s as part of our spa package. We couldn’t not fault the food, staff or setting. All excellent, we can’t wait to return.

As always an excellent evening, good service, great food plus a relaxing ambiance. Thursday supper club is worth booking, two courses and half a bottle of wine for £26 which is great value for great food.

Having been to Bertrams many times, I constantly enjoy the service and experience. The staff are always accommodating to my needs. Allow me to make changes to my meal which suit my personal preferences without issue.

Beautiful lunch as part of a spa day yesterday! Lovely staff, gorgeous ambience and food to die for! Sea Bass highly recommend!

We had mac n cheese croquettes, garlic mushrooms, prawn linguine, burger, sticky toffee pudding and chocolate and berries (which had brownie, chocolate mousse, ice cream and berries) and all was delicious. I could eat a bucket full of the croquettes with the chilli jam! The...

Having been regular cutomers for years , it is extremely disappointing that management can not be flexible with cancellations due to illness. Covid is still here and on the increase at the moment. Loosing £20 deposit after testing positive for covid is unacceptable , especially...

My wife booked Bertram’s for our Anniversary, with two other gusts and paid a £40 deposit to secure the table. On the day one of our guests came down with Covid,and was really poorly, so could not make it to the restaurant. My wife out...

Fabulous - everything was just great, wine, food, service. Stayed on a Monday as part of a hotel spa package with a friend to recover from Total warrior and it was all just brilliant.

Just enjoyed a Thursday supper evening. Absolutely wonderful, fantastic food & wine. Brilliant service, thank you to everyone but a special mention to Shaban, he was so professional & polite. Fabulous value for money, £26 for 2 courses, plus half a bottle of wine per...

We booked a table for 3 people fully understanding that there was a £10 deposit per person. One of us (myself) had to cancel due to being admitted to hospital at 36 weeks pregnant with dehydration! Even though this was explained to the restaurant both...

Food was fabulous, service excellent, visited as part of a package staying at the Crow Wood Hotel and overnight spa. Couldn't fault it.

Dinner at Bertrams was splendid. Shaban's customer service was explempary and made the experience, one not to forget. The food was cooked beautifully. Would definitely return.

Excellent quality food choices to suit all tastes cooked to perfection. Friendly professional staff who are all very attentive to ensure you have a pleasant experience. Great restaurant with good atmosphere and very comfortable place to dine.

Friendly greeting taken directly to our table. After a short while a window location became available and we asked to re locate.. accommodated without hesitation once the table was cleaned and set. Excellent friendly waitress had in depth knowledge of menu providing both content and...

The food for all 9 of us was of top quality. Please expect to pay for this but be under no illusion if you want quality then this is the place to go.

A birthday treat for my husband was much more than we had anticipated. Last minute booking, had not been before but had heard good things. From the welcome as we arrived and the layout of the restaurant we soon started to relax and enjoy a...

been coming here for about 2 years about once every month always been wonderful food an welcoming staff.... probably been through all the meals on menu... visited on friday and new menu was presented... to my horror my favourite 6 dishes had all been removed......

Lovely meal at this restaurant which sits within a club which offers spa treatments . We had a lovely meal and the staff were excellent. Would definitely visit again. Would definitely recommend the black garlic chicken and baked Alaska.

We had lovely night from start finish as a meal to celebrate our engagement. The food was lovely and our waiter Shaban was absolutely excellent and attentive throughout our 3 courses with plenty of smiles and some great suggestion for desserts! He also arranged a...

I need little persuasion to go to Bertram’s but I wanted to offer a specific review after a recent visit. Most restaurants are struggling to find staff post pandemic and this sometimes impacts on service. It was lovely to see a number of young (possibly...

We enjoy our visits here as locals and love the Thursday deal of 2 excellent choices of food and half bottle of wine. We hadn't been for a while so noticed lots of new staff except our beloved Dino!! Food excellent- duck to die for...

We happened to visit on a Thursday, which is the Supper Club night. Enjoyed a lovely meal with good choice at a great price. Would definitely return.

My partner and I dined at Bertram’s as part of our spa weekend and it was a highlight! The service was spot on - v attentive. Food was magnificent and our waitress Rachel was awesome .

Amazing meal at bertrams this evening, made even more special by the young waiter Shaban who was so polite and professional making our evening so memorable.. Thank you.