Berties Bistro in South Kesteven

Had an excellent supper in the restaurant of this charming hotel - was above expectation, taste and presentation great and made for a lovely evening I’d recommend for sure as one to visit

Our party of 4 people visited the Bistro Restaurant at the Angel & Royal recently and we were all looking forward to having a nice evening meal. Unfortunately, we were mistaken. The quality of the food we were served was very poor indeed. We were all very surprised as we had heard good reviews about the Bistro. This was not what we were expecting! I wanted to complain but we were all reluctant to do so at the time as none of us are comfortable complaining. So, we left feeling disappointed and agreed never to eat there again. However, I was annoyed at how they can get away with serving poor food and justify the higher prices. We would have got better food in a local restaurant or pub for a lot less money! So, I decided that we shouldn’t leave it there and I submitted a complaint to the Angel & Royal management via email. I shouldn’t have wasted my time as my complaint has been completely ignored! I have received no response whatsoever! Thanks!😠 So, if you do go there for a meal and experience the same poor food then don’t make the mistake we made of not complaining at the time!

So pleased that this unique bar is open and apparently flourishing, even if it is limited to Thursdays - Sundays, I believe. This superb little bar is just lovely, and although I am not totally convinced with the new current colour scheme, the overall effect is excellent, and the lighting and fittings make this wonderful 'antique' area magical. Top marks must be given to the staff, all of whom were in immaculate uniform, and could not have been more helpful. The cocktails they were producing were first class, and the whole atmosphere was really special. If you want to be assured of a table, then it is necessary to book for a two hour slot, primarily of course as space is so limited. Congratulations to the current owner, the Angel & Royal appears to be flourishing.

Could not fault this food, it was fantastic, crispy duck starters, pork belly and chicken burger mains and the best banofee I have ever had. Great felaxing location outside seating lovely!

What an enjoyable catch up with my friend from offer of water when arriving to making sure we had the code for the free carpark when leaving We decoded to have the fish finger sandwich, best I've ever tasted. Only complaint we were too full to try a sweet. Very generous pot of tea for two, finishing with coffee and hot milk. We will definitely be visiting here again for lunch and on our list for a Xmas get together with friends

We had an excellent Sunday Roast at The Angel and Royal today. The staff were so professional, helpful and courteous. The meal was excellent. The roast dinners were delicious, the beef was cooked how you requested it and the lamb and chicken roasts were equally as good, we thoroughly enjoyed it. Thankyou to your wonderful staff

Wow, absolutely amazing meal last night with a girlfriend. From the moment we were first greeted the service was really first class! You could tell one or two of the girls were young and new, but very obviously being trained to a hight standard! Nothing was too much trouble for them! The food, well, outstanding! For a small town like Grantham this really was top nosh! The atmosphere was also very nice, sat in the corner, everything was perfect! I often call in for a drink, but will definitely be returning in the New Year to dine with you again!

Our 1st trip, excellent menu and the food was very good indeed. Will visit again The Scallop starter was very generous followed by filet steak, did not have enough room for a pudding but it was a lovely dessert menu. Will visit again.

Adult family dinner. Staff exemplary. We all had lamb. The lamb didn't taste like lamb although I understand it was cooked untraditionally. Roast potatoes were overcooked and hard. Yorkshire pudding had got to be ready made supermarket at best, hard. Parsnips overcooked and quite awful. Other vegetables were fine. My daughter decided she couldn't eat her dinner after a few bites and left it. I'm the type that will eat anything but I couldn't finish. My son in law complained, Expecting to at least not pay for my daughter's we were made to pay in full. We traveled 50 miles having been before... Won't be back!

My friend and I had tickets to see the theatre production of Joseph and his multicoloured dream coat at St Wulfram’s Church. We decided on the off chance that we would try lunch here. The staff were friendly and attentive. I had a peppermint tea, my friend had an earl grey tea….then I had a BLT on a seeded toasted bloomer, which came with side of rocket leaves and crisps. My friend had a tuna and cheese melt, which also came with a side of rocket and crisps……we enjoyed our lunch. We were totally fascinated with the old building, absolutely stunning architecture! Must look at the history behind it! We enjoyed our first visit.

Popped in to try the Lunch Set menu after having a family meal one evening. Food was fantastic. Not many quality places to eat around Grantham, will definitely be visiting again

We ate lunch here yesterday as going to a local funeral The setting is beautiful ,decor faultless and empathetic . Our waitress’s was such a lovely girl I ordered mozeralla and tomato panini which is a simple thing but the salad was cooked inside and the result was slimy sadly My husbands meal was good

Both meals my husband & I had tonight were absolutely delicious. Every quality ingredient on the plate had been cooked to perfection. An added bonus for me was the choice of gluten free options I could have. I would not hesitate to try anything on this menu as the new head chef Darren obviously knows what he is doing. Only the second night of his new menu & the Bistro was full. Great to hear that he sources local produce whenever possible. So impressed we have booked in for lunch time next Wednesday to try the Fish & chips.

5* food and service. Couldn't fault the service...staff marvelously professional and smart. Young staff but consistently excellent...far above normal standards experienced in the town. Food was excellent and being with friends who are used to visiting the best restaurants this is praise indeed. The jokey message I wrote on the reservation screen was picked up and my favourite food supplied as a surprise....best halloumi fries I've ever tasted...it's these little touches that makes this restaurant stand out. Whatever the (fairly) new owner has done to revitalise this hotel .... please spread it to other businesses! Well done to all the staff.

The building is gorgeous. The new renovations are tasteful and the restaurant we are at was excellent. The menu was new apparently and the six of us loved every course. Delicious food! Fantastic chips! The staff could not have been more friendly, professional or helpful. A really excellent evening.

This was our second visit to The Bistro having enjoyed the food and service at the newly refurbished Bistro the first time. We arrived at 13.45 on an impulse and asked if we could have something from the snack menu and we were shown to a table in the Bistro. After 10 minutes my wife had to find a member of staff to ask for the snack menus. After a further 10 minutes no-one had come to take our order or even ask us what we would like to drink. There were a couple of other parties in there but they had finished their meals. and there was no shortage of staff (there was a large party on our previous visit and service was not an issue then). At his point it was past 2 o'clock and we were extremely hungry so decided to go. As we left there were 3 members of staff behind the bar, one of whom was standing there doing nothing. We told her we were leaving because nobody had come to take our order and she just looked at us and said nothing. Embarrassingly, we have recommended this place to our family and friends, something we are now regretting.

We visited Grantham passing by. Most lunchrooms did not appeal to us, so we ended in this place, that from the outside looked more like a hotel. Inside we were welcomed in the lounge of the house, where more people had gathered already. By the impoverished impression ‘historic market town Grantham’ made on us, this must have been the local elite. The ambiance and service here were impeccable and very pleasant. The simple lunch menu offered exactly what we were looking for and the food provide was all right. So, we highly recommend this restaurant (which did not call itself bistro, when we visited). Purely English style, we would say.

Very reasonable and nicely presented meal. Service was good in a comfortable surroundings. Bar area is a bit basic but there are other places to sit in comfortable areas in hotel.

Lovely food served to us in reception. Very comfortable and dogs allowed. I had Salmon in creamy chive sauce. As a gluten free/coeliac person it was nice to choose and be offered Salmon 'with sauce' Coeliacs will understand that statement. Lovely.

Took my dad here as a treat for his birthday for lunch. Nearly 20 quid for lamb steak and it was truly terrible. Burnt veg, tough fatty lamb and plain, dry mash. I honestly couldn't believe it, the quality of the meat was shocking. I'm no snob but for 20 quid I was expecting something really, really nice. Dad had fish and chips which he said was OK, that was over 15 quid I think. Overall we could have spent 25 quid less between us and had a much nicer meal at the local wetherspoons. The chef there should be seriously thinking about whether they've chosen the right career. The only reason I didn't complain was to not spoil the day for my dad. Don't go here.

2 night stay. Had excellent breakfast this morning and looking forward to same tomorrow. Friendly staff with a good morning smile...helpful...and great buffet and full English. Great way to start the day!

Fuimos a cenar un grupo de 6 en una noche de sábado. Mi pareja y yo nunca hemos estado antes, pero nuestros amigos han sido un número de veces y decir que la buena es consistentemente bueno. El menú es bastante básico pero tiene una buena selección de comida tradicional inglesa,bien de precio. La carta de vinos, ofreció un poco más de selección y tuvimos un par de diferentes uvas Sauvignon Blanc de Nueva Zelanda que estaban muy bien y mi pareja tenía un buen merlot. Pan era un poco rancio en mi opinión y la mantequilla se sirve en baratos paquetes que parecen fuera de lugar cuando se sirve en un entorno lujoso? ! El servicio era amable y atento y el servicio de comida era rápido pero sin prisas. Todos disfrutamos de sus comidas, incluyendo los vegetales para la tabla que eran tiernas y no daba; algo que muchos restaurantes dan mal. Para nosotros parte de disfrutar de una noche es el ambiente del restaurante, y por desgracia, este lugar tenía ninguna! Había unas pocas mesas de cenas, pero nadie estaba hablando cuando entramos en y fue uno de esos momentos donde todo el mundo se detiene y miradas! Somos un grupo alegre y así una vez que el vino comenzó a fluir realmente no nos molestó, pero podría haber conseguido en otros nervios diners un poco con nuestro chat animado. Quizás un poco de música sería de ayuda la cosa se anima? Volveríamos por la comida, pero no el ambiente.

En una visita a la zona nos pareció bien en la ciudad y encontré este lugar, era muy acogedor y agradable ambiente, pero el problema es que realmente no ofrecen bebidas y aperitivos para los niños, lo que es una pena.nos quedamos para un café, pero hubiera quedado más si tenían más.

We visited with a party of 5 for Christmas day dinner. Overall a good meal. Excellent starters, almost excellent main course, disappointing puddings. This review is based on the average opinion of the 5 people.

Nuestra familia vino desde el norte y el sur para comer, ya que cada año en diciembre, esta era nuestra primera vez en el Ángel y real. Es una buena opción de menú no sólo Navidad, pero también otro menú de almuerzo y una buena selección de sandwiches, algunos restaurantes sólo ofrecen el menú festivo en diciembre así que fue realmente bueno tener una opción. Buen ambiente, buen servicio y excelente comida, disfrutamos mucho de todos nosotros. Sin duda reunirse aquí de nuevo.

Ubicado dentro del Ángel y Royal Hotel con clase y esconderse detrás de un sitio web es un peligro para todos los comensales. Este fue un lugar de encuentro de un grupo que busca una acogedora comida para planificar un programa de reuniones de la misma. así que no te decepcionará!Un restaurante que sólo sirve pescado y patatas fritas, lasaña, chile con carne, salchichas y puré - por amor de Dios o bien para su presentación badness! Yo tenía el pescado y las patatas fritas y puedo decir con toda sinceridad que era lo peor - cerveza pasta que había sido empapada en grasa, 'mano' patatas fritas que eran simplemente gruesas y grasienta; y mis compañeros la izquierda el presunto chille que parecía como si hubiese sido descendió de gran altura junto a algún arroz pequeña Belgravia madurada a su propia desaparición.Este es, sin duda, la peor experiencia que he tenido en unas 50 comentarios de lugares para comer en todo el mundo. Y el servicio, si a eso se le puede llamar así- una docena en el lugar y se tardó una hora en llamar las comidas, y a 15 minutos de llevar mi vinagre. Realmente no creo que era posible hacer esto si era un plan crueles a cerca del lugar. Pero es justo lo que han descrito. No comer aquí. Sin consejos.

For a quick lunch this is ideal. The waitress was excellent and efficient. The food came very quickly. Only minor gripe the rare beef could have been a bit more rare. Goats cheese tart excellent.

Reservamos una mesa para cuatro por 8 de julio. Buen menú distribuidos y menú razonable de vino. Las comidas estaban bien preparados y servidos con algunas combinaciones interesantes, tanto el plato principal y postre. El servicio era excelente; las camareras atento y servicial sin ser intrusivos, y con un gran sentido del humor. Tuvimos una noche maravillosa

Fuimos a cenar el viernes por la noche. Yo creo que deberíamos haber conocido cuando entramos y casi nadie en el comedor - a pesar de esto, tardó 30 minutos en nuestra comida para llegar (no había evidencia de una función que va por lo que no puedo entender el retraso). Elegí un plato que se publicaba como pasado de ajo salteado con vegetales - básicamente era directamente el paquete sobre penne cocinado con algunos muy finamente calabacines de porción que nunca había visto un requemado pan. Fue muy sosa y sin sabor, sin duda no ajo o aceite de oliva. Mi marido tenía el pollo que se sirve con puré de patatas, que sin duda no era, era aguados y bultos. También no hay otras verduras! La camarera era muy amable y educado, que es la razón por la que no nos quejamos, ya que no había nadie más alrededor y que no quería que ella a pensar que era su culpa. Hermoso edificio y comedor - ¡qué vergüenza es decepción por un mal chef.

Reservé el Bertie's Bistro para un almuerzo familiar para celebrar el cumpleaños de uno de mis padres ancianos. I en un principio habíamos intentado reservar la habitación King's restaurante en el Ángel y Royal (llamada así porque es donde el Rey Richard III firmó la orden de la muerte del Duque de Buckingham), en la que habíamos tenido una reunión similar unos 10 años antes, pero el personal muy servicial me dijeron que no había ascensor o escaleras de ascensor para ayudar a mi un poco suelta padres, sugirieron que podrían proporcionar una mesa en Bertie's Bistro abajo para el 25 o así los miembros de nuestro grupo.

We chose a table near the fireplace one lunchtime, I ran my hand across the top, came away black, covered in coal dust, clearly hadn't been cleaned for some time.We moved tables. My chicken dish was bland, tough, was supposed to be served with fresh vegetables plural - a couple of bits of reheated broccoli. The potatoes were fried in cubes, swimming in grease. I mentioned it to the waitress when she asked if all was ok. Her response. That's just how the potatoes come am afraid. Not if you drain them it isn't!No offer of a free drink even, never mind a replacement meal. Really disappointing, place was empty, no wonder.Won't be returning.

We were exhibiting at the 2013 Grantham Railshow and our host organiser arranged for us to stay in a nearby guest house, which was very good, but we needed feeding in the evenings!Neither of us know Grantham that well so we tried the bistro here on the Friday night and with the price bands of £11.60 for one course, £16.50 for two courses, and £22.30 for three courses, there was no argument! For the first night we were a bit late after setting up for the show and the one course meal of a Cod Loin was very impressive and enjoyed to the degree that we returned for a two course meal on the following night and had a Rib-eye steak that melted in your mouth and a Mediterranean Vegetable Tart followed by white chocolate with blueberry cheesecake and Strawberry Shortbread Stack, followed by coffees. All of which we thoroughly enjoyed and we didn't want to leave the place!The Bistro rooms changed on both nights, firstly being in a small, well-presented intimate dining room, and the second night being in a 16thC style Banqueting Hall, This so impressed us, and along with the very friendly and courteous staff, we would love to stay there in the future.