Based on 2.362 opinions finded in 1 websites
Based on 2.362 opinions finded in 1 websites
Nº 351 in 672 in Warrington
Nº 29 of 74 British in Warrington
Opinions
Visited to look at the amazing Christmas displays that Bents have and they did not disappoint. Everything and anything you can think of for Christmas is here and beautifully displayed. The pop up food counters have now opened and we tried one of the large Yorkshire puddings filled with brisket and it was amazing. Definitely worth a visit especially with children as they will be amazed with all the sparkle of Christmas.
Jessie . 2024-11-03
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Took daughter and son in law out for lunch whilst they were visiting. Tapas was great. Sadly run out of prawns but the remaining dishes were great. Whipped feta v tasty with little crackers to spread it on. Chorizo in honey was amazing. Explosion of flavour. The plat of cold meats had lots of flavour. Good pickles and peppers on there. Some strongish blue cheese. Chicken wings were good possibly a bit cold. And of course patatas bravas. Lovely meal. Friendly team. Went for crepes for desert in the Xmas market after !
Andrew L . 2024-11-03
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I am so dissappointed with a product I bought from the prepacked butchery section. I purchased the burgers for dinner, the day after, not a pleasant experience, they had a strange taste as if they were going sour. Will not be buying from that department again. So disappointed. We visit this place regularly and spend quite a bit of money.
Christina D . 2024-10-30
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My wife and I arrived at Bent’s restaurant this morning just before 11:00, but we’re told we couldn’t have a breakfast because the executive chef had made the decision to not accept anymore breakfasts after 10:45. How ridiculous is that! How can you advertise breakfasts are available until 11:00 but won’t accept orders after 10:45. It’s outrageous. I was looking forward to spending some time at Bents but after this experience I won’t be going back.
Neil C . 2024-10-27
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We have been to Bents regularly for breakfast and always know to check we receive the full order as there is more often than not items missing from the breakfast. We went today and despite the fact we arrived before 11am (the time they stop serving breakfast) they refused to serve us. Apparently the executive chef made the decision to stop serving at 10:45 due to the demand on that day. We had travelled 7 miles to come for breakfast and the managers were unable to help in anyway they did however, suggest we go for a walk and wait for the lunchtime service. There was a 25 minute wait for the breakfast so I can only imagine the wait for the lunch, given they have to stop serving breakfast before lunch can be served. We won’t be going again for breakfast if we can’t guarantee to be served when we get there and they can’t control the chefs to serve the agreed times. It has to be said it is ridiculous!
SWChell . 2024-10-27
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The Fresh Approach needs a new approach. Having queued several times for various food, drinks etc we could pick up two lunches straight away but were told it would be a 10 min wait for a child's pasta dish and a chicken burger meal. After the other members of our party had waited over 20 mins for the food my husband went to investigate to find it was sitting waiting to be brought to the table. Keeping a toddler happy waiting for food ( and the overpriced items ) will mean we will not eat there again.
Seaside64491927843 . 2024-08-26
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This is a very busy restaurant it’s huge loads of tables the food was very good and service good you order your food and take it with you sometimes if it’s not ready they will bring it to your table there cakes are absolutely lovely so much to choose from toilet facilities very clean and good when you’ve eaten a good look around the centre then back to the several areas for coffee or ice cream a great place but be warned very busy.
stevenssnr . 2024-08-21
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The last time I visited Bents Tapas bar I gave a negative review .What a change.This time we had an amazing experience The polish cheff is outstanding and all the staff were conscientious and friendly. The Tapas was tasty and the white wine excellent.Congratulations Bents you have put a tremendous team together
Navigator49486552910 . 2024-08-18
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After a visit to the Trafford Centre rather than eat in the food hall we decided to leave and go to Bents. We were promptly served with our food and drink choices. Easily found an empty table and enjoyed our food and drinks. The noise levels unfortunately were likened to a very busy swimming pool full of noisy kids. We were constantly bombarded with noise. Making it slightly uncomfortable. When we took our children or our grandchildren to eat out, we asked them to behave appropriately, no shouting or screaming. This was not the case with some of the kids dining with their parents or grandparents. As with all kids they want what they want, when they want it, I understand that and realise sometimes as adults we can’t win. Nobody’s fault, but I will avoid school holidays and weekends in future so I can quietly enjoy my lunch…
J_LWigan . 2024-08-12
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Love the quiche very tasty which is very expensive. The pasty is not blind cooked so I found it raw in places . I told the staff and got a huff! Soup prices ridiculous. I make my own soups. Wanted a chicken salad but you have to have what they give you . it seems to be a fixed item salad meal Put down your prices you have lots of young staff who are on well under £10 an hour
alicaat . 2024-08-12
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Hi visited Bents today overall the place is excellent . The only downside of this place is the extortionate price of the food in the cafes , how on earth they can justify £6.25 for a small strawberry tart with no extra cream is behond me . And more fool to the people who pay the prices . I had a large latte that was a good size and a decent price
Denise G . 2024-07-06
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The seating area in the restaurant is lovely and airy. We found a table with ease but it was mid-week. I imagine the place can become rather crowded at weekends and bank holidays. My husband chose Thai chicken curry which was served to him from the deck straight away. I asked for fish burger but was told we had to order that at the till with a table number. What is that nonsense all about? This meant that while I went to pick a table, my husband had to wait around with his plate of food in hand before he could pay and order my fish burger. How would this work during busy periods if you're a lone diner? Someone else may have grabbed your table in the time you'd stood in the queue for 10 minutes waiting to order and pay. As a result of this ridiculous system, my husband had long finished his meal before mine arrived. This crazy ordering system needs to be looked into Mr Bent! To be fair, both meals were tasty and enjoyed. However, the prices are insane! You are basically an upmarket canteen charging restaurant prices and at more than £6 for a slither of cheesecake, I am glad I was on a diet and could quite happily skip the dessert and cake counter guilt free. I agree with other reviewers that the whole system is chaotic. Have hot food on one counter, sandwiches and snacks on another and cakes and desserts on a totally different one, etc. I don't understand this idea of mixing and matching although I presume the idea is to remind you when ordering hot food that there are cakes and desserts on offer as well. We enjoyed the garden centre section and bought a few plants. but that was pretty much where our interest ended. I purchased some veg and salad from the food hall but don't see why you have franchises of Lakeland and a cook shop which basically sell the same things, virtually next door to each other and don't get me going on the hideously expensive indoor section selling lady's clothes and home decor. I would have liked to see a better selection of garden furniture and furnishings such as they have in Gordale and Burleydam at Ellesmere Port and on the Wirral. Both have a far better balance of home and gardenware. It's all a bit weird and confusing and I won't be rushing to go back.
Orly N . 2024-07-05
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I am extremely disappointed in both the level of service and quality of food here for the extortionate prices they charge The whole set up is disorganised and chaotic. Although the tables are numbered, you can see staff walking round with plates of food looking for the table. Firstly my daughter ordered a sweet chilli chicken on ciabatta, luckily she was watching the so called "speciality" sandwich being made as the young girl wasn't even going to butter the bread until asked to do so !! Secondly, she had to ask for more filling as the server had only put 2 or 3 measly pieces of chicken on - for £12.99 this was disgusting so my daughter showed this to a senior member of staff who took the sandwich away and came back with something more substantial than she was initially given. We then ordered hot food to be delivered to our table My granddaughter ordered a pepperoni pizza, which looked like the pepperoni was just placed on top as an after thought My son ordered the fish burger which in fairness he said was good and did look presentable I asked for the garlic chicken (pictured ) to be served with vegetables - and asked for it to come to the table with the others hot food so we could all eat together. Mine failed to arrive at the same time so after waiting a further 10 minutes had to go chasing a member of staff to ask where it was. It had been completely missed on the ticket, staff apologised and told me to sit back down and it would be delivered to the table asap When it arrived, I was completely gob smacked to see a bit of chicken topped with god knows what, no veg and skin on fries that I did not want or ask for. WOW just WOW this was appalling for £15.99 Overall, we spent £90 and feel totally ripped off
Teresa R . 2024-06-30
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A huge retail area, with plants, homewares, clothes,food and things that seem to serve no useful purpose. The plants are expensive but are always excellent quality. My main concern is to do with the confusing and cluttered layout of the main 'store'. As far as I could see there are NO exit signs and nothing to indicate the route to the exits in case of an emergency. Bents is often very crowded indeed and I feel his is a serious oversite on the part of the management.
Maureen R . 2024-06-29
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We just got home from Bents today, we had a lovely time there. We didn't expect to build a vegetable garden at home when we left. We went to the café, got a latte each and one of bents HUGE famous scone, we even had to ask if there was a takeaway box because we couldn't finish it. The ladies behind the counter gave us a nice warm welcome, the french girl took time to help us download the bents app to create our account, she was excellent thank you again we will be back xx
Michelle H . 2024-06-22
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Great shopping and spot of tapas. The servers are really helpful. Ewan was so helpful and explained the sharing platter to us. Great hospitality and credit. Nick the chef very friendly and attentive. All In all a great day out. Recommend the Patats Bravas, Peppers, Tortilla & Slow Pork.
Barry b . 2024-04-25
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Went to bents, had an Amazing time, first of all had a wonder around, ended up purchasing a jacuzzi from bents which I am in love with as it’s now been delivered great credit to Phil & Mark at jacuzzi for all there help and customer service. After doing some light shopping in there supermarket which is fabulous especially the butchers we decided to have a light spot of tapas which was absolutely delicious well done to the chef. Seen on previous reviews it’s worth a try so we certainly did. We had the tortilla and meatballs and some peppers very good. After this we went and had a look around the other shops pet shop and cooking shop. More for a browse than anything. All in all a great day out. Shame the ice cream van is no longer outside. But all in all a great day and recommend to anyone.
Daydream62229768457 . 2024-04-21
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Always loved bents, been going for years and I’d never went to the tapas restaurant until now! The only thing I regret is not going sooner! 10/10 food with 10/10 service!
Beth G . 2024-04-21
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The tapas restaurant is sooooo underrated!! For a small restaurant it serves class food. Everything made fresh infront of your eyes! The chefs friendly and all the staff make 100% effort to please. Couldn’t fault the place.
Steve F . 2024-04-20
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Tried the tapas for the first time, cooked by wojtek it was fantastic! Polite & pleasant staff. Great day out altogether.
Olivia C . 2024-04-11
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What can I say hats of the the chef Wojtek absolutely delicious food and tapas. Would highly recommend to anyone visiting bents to give it a try. Would highly recommend the sharing platters.
Caroline Y . 2024-04-11
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Tapas at bents amazing. Lovely food from nick highly recommend to anyone visiting bents garden centre! Fresh food and great supermarket too.
H7602PNclaire . 2024-04-09
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Went to bents for some lunch, decided to try out the tapas after hearing lots of good reviews about it. The food was cooked by Nick and it was perfection! Definitely recommend the tortilla and patatas bravas. Amazing food!
1OffSpa . 2024-04-09
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After a small visit I came across the ditch the dig section. I was just about to unknowingly destroy the garden when I got home. I am So thankful for the advice from Gayna. She’s extremely knowledgeable, friendly with such a lovely attitude and a clear dedication to her profession.
Marc G . 2024-04-04
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Dear Bents, We were excited to book the Easter ‘build a bear’ treat with you this morning- it was a treat for my grandson and my friends Daughter who are 3. It would have been helpful if there had been chairs for us to sit at to be able to do this and then the children wouldn’t have wanted to ‘shop’. They could have coloured in their bags and actually took part in the activity. It’s advertised as a half an hour activity session and given it’s not away from all the toys that doesn’t happen. Despite this disappointment we did shop only to be served by Jenni who raised her eyebrows and checked that my voucher for the April offer was ‘valid’. I do expect more from Bents Respectfully
nicki8042018 . 2024-04-04
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Second time at bents and yet again was let down, Que for food no problem, but to get to front and be told some of the food on the table menue was from a different bar, sorry not queuing again, can you just get it right
Phil M . 2024-03-30
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Just all round poor and over priced! The hot food choices are terrible, they are on display prepared being kept warm by lamps. They look congealed and dry. The rest is bland, plain annd very over priced. It’s terribly unorganised and like being in a school canteen. I had a salad it was awful, as did my daughter who left there’s. The cakes were tasteless! I’ve had much better from my local bakery. They seem to be concentrating more on making it into a shopping village, it isn’t what it was unfortunately
nicolamL5329NE . 2024-03-28
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I live locally to Bents and have always enjoyed going for lunch and having a wander round. After todays visit I wont be bothering again. Nearly £23 for a soggy, luke warm jacket potato, a ramekin of cheese and a 'SMALL' salad, to which I was barked at from behind the counter, a child's half, again soggy jacket, beans and cheese with a cartoon of juice, bottle of water and some pombears. Wow. As per its chaotic and the staff are less and less friendly, which doesnt surprise given the chaos they're faced with. I can only echo others' negative reviews and I really wasn't going to speak to anyone re the poor standard of food. You know exactly what you're selling and do so at the cost you do, which ultimately has, and will lose you once loyal customers. When I saw a watermelon in the foodhall for £11.99 that was me done. Get in the real world Bents!
532georginam . 2024-03-20
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Decided to come for a walk round and a coffee. The flat white looked like a cappuccino and was bitter, it had to be returned. Service poor and slow. The drinking glasses which claimed to be clean were full of bits and dirty. Overpriced too. Avoid.
Lisa H . 2024-03-19
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DISAPPOINTING Came at 4:30 and ordered 3 meals: •Mac & Cheese for child but was pasta not Mac & cheese •Sausage, Mash & Peas - got chips, chips were too hot and burnt. Sausages were cold. • The adults Mac & cheese was tasteless & had burnt and over cooked what we guess was seaweed When we brought it up with the Chinese waitress she looked at us and spoken to us as if we were inconveniencing her!
karen b . 2024-03-13
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Absolutely overpriced rubbish and food and with the lack of cash tills forcing people to use cards I will NEVER be back.. People need a choice not forced..
David P . 2024-03-05
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Unfortunately despite Bents saying they would offer my mum some sort of compensation after her difficulties trying to book, I have still not heard anything after my email. Very disingenuous of Bents to not act on promises. Avoid this place if you have any sort...
Vivienne S . 2024-02-28
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I bought a few items from the butchers, in the farm shop. Although overpriced they looked nice. The prepacked steak, smelled of preservatives and the curly sausages, where inedible. They smelled of chemicals, whilst being cooked. They tasted horrible, terrible chemical taste, no spices or...
suekW3697GK . 2024-02-26
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Disappointing experience at Bents, extortionate prices for the quality of food and service. Soup lukewarm, sandwiches basic with no flavour and side salad consisted on rocket and cherry tomatoes only.
Looxxx . 2024-02-22
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This place was recommend to us, mainly called for the experience.....over priced is stating the obvious and chaos at the tills, i found what i thought was reasonable in the garden section trays of 6 geraniums so pick 3 up with price above 1.99... each...
BoardingPass787397 . 2024-02-18
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My husband took me to Bents Garden Centre for a birthday lunch on Thursday. I requested a prawn salad sandwich on ciabatta for which we were charged a ridiculous £14.95!! I even had to request lettuce and cucumber otherwise it would have been just the...
Lisa H . 2024-02-16
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Was shocked only 2 tills now where you can pay cash went for vegetable samosa s and was told it was now card only and that I could still pay cash at one of the tills went to tills que very long which was in...
Elaine R . 2024-02-14
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I was shocked to discover you were almost cashless this is very poor service for loyal customers judging by the queue waiting to pay with my money. I struggle to stand for long in queues due to my health and will not return until this...
Wilow B . 2024-02-14
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Went yesterday and it was bad. Told most tills are now card only and I'll have to go to another one as I was paying cash. Got there and there was a big que and hardly any staff around. Stupid
M P . 2024-02-13
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Love Bents! Always bring my mother here (who is obsessed with Christmas) for a nosey around the amazing displays, beautiful decorations and a nice meal at the cafe. Staff always friendly. Each year the Christmas displays get better and better. Bents is quite expensive but...
LaurenandCharliexx . 2024-02-11
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Had a lovely time visiting Bents today! All members of staff were incredibly helpful and friendly, especially Paul in the Tapas restaurant who went above and beyond ensuring my elderly grandparents were comfortable and catered to! My doggos had a valentines photoshoot in the pet...
Frankie20396 . 2024-02-11
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Over £60 for two stale baguettes , cold soup ,stale scone ,tea and semi warm pizza.. far to expensive for self service cafe , asked the lady to have coleslaw on my sandwich and was told £2 extra , I have asked the server behind...
A K . 2024-01-27
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Greeting some plants 🌵,as normal great plants and great prices and a fantastic variety of plant then a hot chocolate and a scone cream and jam staff are Al ways helpful and me being disabled there great a big thank to ever trains your staff...
andrew b . 2024-01-27
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Very disappointed with Bents. Purchased my 85yr old mum an afternoon tea so she could celebrate her birthday. When she tried to book, was told she needed to use online banking and leave a deposit of £10. Mum is deaf, and has memory problems and...
Vivienne S . 2024-01-20
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Visited Bents today and had soup and a sandwich. Wanted salmon sandwich with my ‘soup and sandwich’ deal to be told it would be £6.95 extra for salmon - I settled for ham! Croutons were so hard they were inedible. The brand of mayonnaise had...
Diane H . 2024-01-10
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on this occasion it was just to visit the garden centre and related stores , good choice of items plenty in the new year sales well worth a visit
Mark B . 2024-01-09
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Very disappointed today, as the toast was thin, so they must have changed the supplier, as we ask for 2 portions of regular toast, and usually it's thicker, like a bloomer, today it was thin sliced bread, so won't be ordering that again, in the...
Pat D . 2024-01-06
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Over rated cafe, we ordered a small quiche, a sausage roll and an egg mayonnaise sandwich, both the quiche and sausage roll was stone cold I asked them to heat it up, they explained that it was their policy not to warm them up (...
orangeCheshire . 2024-01-05
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So we live quite local and have been to Bents many times in the last couple of decades. I came here today with my mum and we had a mooch around and bought a few bits. We had something to eat in the cafe. It...
ScoobyDooLoopy . 2024-01-04
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3 cheese and ham toasties and 3 cups of tea for £45. Cafe was unorganised and disjointed Staff where miserable and unhelpful. Shop looked like a jumble sale Barton grange next year for us.
david s . 2023-12-30
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Fantastic service by Sam and Dave (Tree department). My Xmas tree lights had suddenly gone off and I was getting a lot of aggro from the wife and kids to sort it before Xmas. They provided 2 x new power adapters FREE of charge and...
Barry P . 2023-12-27
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My daughter , granddaughter and I go here each Christmas for the Christmas market. Usually enjoy it, but tonight there was no Christmas atmosphere at all . No lights lit outside . No food outside closed at 5pm so we were disappointed and had to...
JacquelineB856 . 2023-12-18
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Visited with grandchildren. It wasn’t busy so could spend time looking at the lovely Xmas displays. Enjoyed a game of crazy golf. Thought we would eat in the restaurant rather than at the Xmas eating area, wrong decision! 😩 found the staff to be ignorant...
Flyer13282229084 . 2023-12-18
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What has happened to Bents, it used to be such a lovely place to go !! Went for breakfast with a friend, waited 45 mins and when it did arrive it was stone cold, I got a hot chocolate to start while waiting for my...
Louise R . 2023-12-17
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We've been coming here for Xmas with the kids for many years. But.... they've stopped doing gluten and dairy free/vegan cakes!! All they could offer was a £7 vegan pannacotta! Very disappointed. Also Santa doesn't even give out the badges any more, just stickers which...
856rupalig . 2023-12-03
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Me and my mum come today to seen all the wonderful Christmas tree and Decorations we end up paying more Christmas tree light and had lunch here which was wonderful we Recommend this place to new people
oxoxsophiie . 2023-11-29
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We visited the tapas bar for the first time and it was fabulous. The food was outstanding, as was the service, and we had a lovely chat with Nick, the chef, who was very friendly, as were all the staff. We were shopping in Bents...
Tony Viv M . 2023-11-28
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Visited Bents to view the Christmas displays that are an annual feature. Even lunchtime midweek the car park was full and we had to use the over-spill. Once inside however because the place is so big it didn't feel crowded. The area around the main...
Leyland L . 2023-11-27
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Went to Bents for the day, not been for years. But was a really lovely day out. The Tapas were delicious with superb flavours and excellently cooked.
Michelle F . 2023-11-26
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Visited all the way from lytham Lancs. 22/11/23 We weren’t disappointed! Xmas decs expensive but we’re different!!! Went for Xmas dinner in the restaurant and it was superb ! Fresh ingredients lovely free range turkey! Carrot & swede mash ! Worth every penny. The whole...
fab_u_lous02 . 2023-11-25
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£5.58 for a pot of tea for two ! Sadly we won't be back in a hurry 😔 overpriced for 2 tea bags, boiling water and a very small jug of milk. You are charging restaurant prices for sitting in a café, your prices are rediculous, nearly £6 to sit in a dog café, it was the only place we could get served without a ridiculous amount of people queuing trying to fathom out your ludicrous cafe/restaurant ordering system ?? God forbid you don't know about saving your table before you do you order for food etc because if you don't have a table guess what you can't order food !! You couldn't make it up.
Ron C . 2023-11-21
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Obviously very popular! Christmas displays were pretty but too busy to get close. Food hall was the star of the show with lots of interesting produce. Had sausage and chips from a van - made me think of going to a safari park in the early 90’s. This is a good thing! Was tasty and decent value. Car park was pure chaos - witnessed people shouting at each other and generally having no patience. Was not that pleasant. Overall, nice, if eclectic, things to look at but maybe avoid weekends or the Christmas period if you have a choice!
EctoplasmFantasia . 2023-11-21
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I want to write more positively but it’s not possible. The cafe is a shambles, we visited on the weekend and guaranteed going to be be busy but the whole system does not work! You have to queue at several different tills to purchase sandwiches or hot food or cakes or coffee. I ordered myself a sandwich but couldn’t order my son sausage and chips I had to queue at the other area to order this! So it was bad enough I had queued over 20 minutes for the sandwich they wanted me to then stand in an even longer queue to purchase the other half of my order. You could say well why didn’t you have hot food too, well I’m GF and simply chose a sandwich on GF bread to prevent as much cross contamination as possible. This cafe system needs an overhaul, it’s a shame you don’t do table service as you clearly have the staff for it. Probably wouldn’t return to the cafe as it was too much chaos!
LakesGirlBoo . 2023-11-20
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Fantastic Nick!! And Mark… Food was absolutely amazing and such a great atmosphere too, we will be back thank you for a great afternoon! Leading the way in Customer Service ;)
Mrs L W . 2023-11-19
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Went to tapas at bents garden centre Nick the chef was amazing the food absolutely delicious never tasted anything like it, Nick was very friendly and an amazing Chef 10 stars 👌 mark was also amazing best chefs around
Jack R . 2023-11-19
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It is a great place for shopping and eating and there is help in the garden centre if you need to know anything about the plants.
O871OPpaulineg . 2023-11-19
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Terrible experience in the cafe again. 40mins at least queueing for drinks. I felt sorry for the staff serving as the system is chaotic. One coffee machine where we were. Far too loud in there as the hangar styles food areas magnify the sound. All 6 of us agreed it made the morning stressful.
electricant11 . 2023-11-19
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Complete chaos in the restaurant! I spent over £70 on lunch for 4 people, 3 sandwiches and a jacket potato plus drinks. Sandwiches were nice according to the other members of our party, but the (very mediocre) jacket potato I had was cold because of...
Johanna H . 2023-11-18
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Went to Bents purposely to try the tapas ! There where more then enough options of food choice and each plate didn’t disappoint on flavour, description or potion size. Great fast service !
Venture593958 . 2023-11-16
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I've been many times before to meet up with friends and enjoyed the food and the visit overall. This time it was just chaos. I knew which area to go to to get a quiche lunch as I'm familiar with it. However if you are...
Terryfg1993 . 2023-11-13
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Visited on a Saturday morning at 9.30am. The whole system needs a re think. You either queue for your breakfast and walk away with a tray of food, or you go for full table service. You cannot do a hybrid of both with no clear...
John2930 . 2023-11-12
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Me and Sisters had tapas prepared by Nick and served by Lottie. The food was absolutely fantastic. I've had plenty tapas over here and abroad but this was the best I've had in a long time hence we asked for names as they deserve recognition...
Lisa K . 2023-11-11
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I just don't know where to start! What an utter chaotic experience. How the heck this establishment continues to win awards is beyond me and I'm sure beyond other customers after sharing our experiences with each other. Going as a couple we decided to have...
V7696HOnicholasp . 2023-11-11
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The cafe was extremely busy as I expected as it was half term but it just feels chaotic and stressful. Whilst waiting to get served my toddler Grandaughter got her hands covered in chewing gum from under the counter . We fought for a table...
lynwhi . 2023-11-08
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Visited yesterday and treated myself to a few Christmas decorations. There were a few customers waiting to be served at the checkout but a lovely staff member (Geraldine) must have seen a few people were waiting. She came over smiling offering to open another checkout....
Karencollier007 . 2023-11-07
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Where do I start - there’s about 4 big cafes but if you just want a cup of tea forget it!! Slow service, ridiculous system…so MANY people in there. Queues queues queues. Staff have one speed - Zzzzzzz…but to be fair, they’re a friendly bunch,...
Sandra B . 2023-11-06
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Not a friendly place staff look Morros had to shout before l got my money back too expensive.if you have prawn sandwich charge you £5 extra so bad.
Yellow5847 . 2023-11-06
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Dined at the Caffé nel Verde Restaurant on 26th October. The tables and chairs were dirty. I asked for a cloth to clean the table and was told by the lady collecting plates and cleaning that she would come and clean. ( This never happened...
dee761 . 2023-11-05
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The best tapas we have ever had! Every dish was amazing and the staff were really helpful and friendly. We had 4 tapas dishes between us, they were all fantastic, we enjoyed the Carrillera and the Patatas Bravas which were both amazing but to honest...
Cooper210 . 2023-11-04
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What can I say,amazing food at the Tapas Bar.An absolute delight to visit.My first Tapas and definitely not the last. Nick the chef was very professional and his knowledge on the food he prepared was top class,and the ladies that worked alongside him where very...
mark b . 2023-10-29
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Came here for a few cakes and coffee as a catch up with some friends and it was so busy! We didn’t realise how popular the food was there so we asked a member of the team, called Megan, and she was happy to answer...
sarahwh1te . 2023-10-28
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The tapas chef Nick and the girls Dawn and Irene have served excellent food and service was beyond we expected 'they were all rushed off their feet bit still service with a smile tapas menu and food excellent. Highly recommend x
zackip . 2023-10-26
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2 friends and myself went to Bents for lunch at the Tapas restaurant before doing some Christmas shopping. The food was superb and the staff were very nice and helpful. Well worth a visit.
Joy1101 . 2023-10-26
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We enjoyed excellent Tapas with first class friendly service from the chef and the waitress. Worth the trip down from Carlisle and will definitely return.
Tony C . 2023-10-25
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Regularly visit Bents, there's always something new to discover. Very busy throughout the day, especially during the Christmas period. Can become very busy which can take away from the magical feel, choose wisely what time you visit.
hopelesstraveller22 . 2023-10-25
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Have not visited Bents for a while so decided to take my elderly parents for lunch, whilst the Christmas displays were as lovely as I remember the lunch was a total disaster. My parents wanted a platter which was ordered at one section I had...
Rachel C . 2023-10-24
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Getting ready for Christmas some great stuff for Christmas we have started collecting the Christmas village event year we will get another one staf are great and being in a wheelchair great to get round pkenty of space in between the stalls
andrew b . 2023-10-21
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Took our little 3 year old granddaughter for a treat. Ordered her 2 hash browns which were small and was charged £2.00 each, WHAT, also a small carton of juice at £2.29, same one is in the local supermarket at .71 pence. Total rip off...
Peter G . 2023-10-19
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Very confusing signage and arrogant unhelpfull staff Quality of food was very disappointing . No colour on the toast , poached eggs solid bacon cold £16.40 with a coffee ! I was left underwhelmed and wont return to the cafe . Also the food shop...
M00reT . 2023-10-17
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Came to the markets this weekend and what can I say.. amazing experience! Considering how busy it was we managed to sit in one of the lovely huts. Everywhere was so clean, the food was amazing and the staff was so friendly and helpful especially...
rhiana a . 2023-10-16
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We tried the tapas bar which was Excellent, super tasty food and excellent service . I ended buying loads as usual from the butchers too as their meats are the best and bought some lovely treats for the dog in the pet shop . We...
GothVixen96 . 2023-10-15
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Absolutely amazing experience. The food was so good, & there was plenty of variety. Very busy, but organised. Not pricey. We travelled from quite a distance to visit family in the area, but we will definitely return. Thank you, Bents!
Peter M . 2023-10-15
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Had lunch and was served at the table by Sandra.A wonderful experience and fabulous service.She was very polite and went the extra mile.
peter l . 2023-10-13
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I had been told about Bents for it’s Christmas displays, so had to visit. Totally brilliant and will be going back to get my pre Christmas fix next year 🎄🎅🏻
Kaboozie . 2023-10-12
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We had tapas in the food hall, amazing food and service from Nick the chef 👌thanks for letting us try out all the various tapas and giving us a food insight, you were great! We’ll be back….
Roam04652739368 . 2023-10-07
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Says dog friendly spent 1 hour driving to get here with the other half. Turns out dogs can’t go in the main building which wasn’t clear when we walked in. We got told by a manager so had to go outside. only the pet shop...
Jamie S . 2023-09-24
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We called on Tuesday for a look around the garden centre and decided to have lunch there. What a treat. I had the Lasagne which was one of, if not, the best I have ever eaten. Just beautiful from the first mouthful till the last....
fred w . 2023-09-21
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Called in for a mooch and two coffees. Cappuccino at four pounds is an inflated price, but, 3.40 for a flat white that wouldn't have quenched the thirst of a leprechaun is taking the mick. I asked at the counter if it was the right...
billwordsworth . 2023-09-20
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Bents love it, or hate it. Lots who visit today won’t really appreciate how it’s grown over the years, my links preclude all the modern buildings and vast choices of products and services they have now to offer. The shops , the garden centre, not...
Steve A . 2023-09-17
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I brought my partners family here for a day out and although the garden centre was still enjoyable, the lunch was embarrassing to take them to. Firstly the canteen area is chaotic - queues in all directions, some items you have to order at the...
Eliza W . 2023-09-03
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Waited over 40 mins for food, we ordered two roast beef dinners with extra potatoes. Firstly they brought the extra potatoes out first which where cold, few mins later the dinner arrived, the beef was very tough couldn’t cut it and the rest was cold , only thing hot was the extra pot of gravy. Staff seemed new as they didn’t really know what to do, apart from being told by some guy walking round on a laptop telling them what needed doing. When I complained I was either offered to have the meals recooked ( didn’t want to wait another 45 mins or a free dessert ( didn’t fancy a dessert after not eating my main. Still ended up paying for some thing I didn’t eat , very expensive for awful food , will not be returning !!
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