Based on 51 opinions finded in 1 websites
Opinions
We ordered a meal to be delivered, while we was on holiday. I wish we hadn't now. It took 2 and a half hours to come, apparently the chef was on his own and had to deliver. If it hadn't been for the children who were starving I would of cancelled the delivery. When the food finally came, it wasn't the best. You could tell it all been rushed. We won't be ordering from here again.
beckyjayne1 . 2022-08-05
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Ordered online, had to wait an hour but I was told the man was on his own and delivering himself so an hour was pretty good I think. Food was absolutely lovely, garlic naan was freshest I've had! Checked melts in your mouth in the tikka and the onion Baja are soo good with that yellow mint dip. All hit and everyone enjoyed :) 10/10
Kevin E . 2022-08-03
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Not good. Probs worst ever I've eaten in my life. lamb tikka biryani was a total car crash. Most of this £60 order went in the bin. No flavour only weird taste. Rice overcooked, breads were awful as tiny as they were. Would never use again even if I lived near here, in fact if I did live nearby they would have found it through their letterbox this morning
Andrew M . 2022-08-01
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Used it once. Horrid expirence. Now I get junk text messages weekly with no way to block or unsubscribe.
Joan23 . 2022-05-13
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I order my food at 8. 00 it didn’t arrive till 10.10 the food was cold and there were items missing 😡
John L . 2021-09-25
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The best west of Slough!!!! If you’re looking for authentic Indian food - look no further. Having eaten in Southall and on the Farnham Road in Slough - this place definitely delivers on flavour 🌟🌟🌟🌟🌟
Joy1456 . 2021-09-12
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An amazing takeaway, The food was amazing at good value. The menu was vast and each dish was individually cooked with amazing flavour
Simon B . 2021-09-05
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My title says it all. After a really difficult week we wanted to treat ourselves and fancied an Indian meal delivered a short distance from the Bengal. We were told 3/4 of an hour, rang after an hour and kept being told "10 minutes, 10 minutes". When the driver turned up no apology just "what do you expect, it's all freshly cooked". If that's the reason it was late we should have been told it would arrive an hour and a half not 3/4 hour - AND COLD. Clearly it had been sitting waiting to be delivered. Tiny Naan breads and everything else cold. NEVER AGAIN BENGAL!
Fi-gold . 2021-08-13
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Ordered tikka massala and garlic rice.Must have forgotten to put garlic in the rice....tikka tasted like vegetable soup....onion bagees were so crispy nearly snapped my tooth... worst Indian takeaway ever.....steer clear. Phoned to complain and they played the old I can't understand you. Eat at your peral.
786davej . 2021-08-01
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Slightly concerned when a takeaway offers fish and chips and Chinese takeaway but our Chinese was very good. Would recommend.
stephendG9035OC . 2021-06-23
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This has to be the most useless Indian takeaway in the whole of Somerset or probably England you place a order and your told 1hr 20mins fare enough they are busy but 2 1/2 hrs and no food had to cancell and order from a decent Indian in Burnham on sea which was delivered and absolutely lovely food So if you want Indian food DON'T!!! ever bother with this shower they are completely Useless
Roger L . 2021-05-08
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I really struggle to find a worse experience,They have been ok despite bad reviews, but there delivery man with a London accent went beyond rude and lying.We ordered at 17.00,5 o'clock on line. Informed 1hr 10 min wait ,After 2hoirs my friend called she always gives the benifit of dowt polite to the last.Was given abuse and excuses . After a man the driver took over on the phone.Well it cold out , were busy, we actually did't turn in the computer.After two calls he arrives 3 hrs 3 mins, Curry ok , nans not as ordered burned,spring roll substituted for Somoza . Man still rude.i an new he he said,I've seen him for years, I've got to work alright gor you sitting in, so what.had hoped for good when we got in?Just the worst experience possible,No online discount applied very low average food 3plus hrs wait.No matter what the weather if you don't process the order it will not get there!!An apology, free dilivery? Covid times we all need tollerence but a little customer service please!!!They have just expanded there dilivery area but can't mange. They encourage in line order but don't process them,Food varies from 8/10 just edibleThey have a very low hygiene rating.you can make concessions,but they /are just taking the piss, far cry from a free can o drink and happy new year .We were quite loyal customers but that's it now.
alan s . 2021-01-01
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Just had the most delicious and skilled meal, absolutely gorgeous. We collected a takeaway with a range of chicken mild to hot curries, vegetable side dishes, salads and breads.
nicolab190 . 2020-12-21
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Stopping in Brean went on just eat and ordered from Bengal spice it was on time delivery driver very polite food was really good everything we ordered was freshly cooked and tasty very impressed definitely use again when we go to Brean again 👍
LauraB7806 . 2020-09-06
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Had a takeaway from here and was apprehensive due to the previous reviews but there was no reason to be. The food was excellent and as described in the menu, very tasty and good prices too. Only issue was one of the Naan breads were missing. Overall it was very good
sctd421 . 2020-07-08
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Should have looked at the previous reviews, cause we were told our takeaway would take 45 minutes to an hour, and it took nearly 2 hours. No apology from the driver. I opened the door and he actually asked whether I was “expecting him” um yes. Yes I was. No discount either. Food was alright but some was cold
J833KVninar . 2020-03-01
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Tried to order a takeaway, ordered a shami kebab, reply could you spell it for me, chicken madras, I, m not sure we do that, pilau rice, are you sure it's on the menu and finally a paratha, what's that was the reply. Totally incompetent, shudder to think what food would have arrived. I had added it up on the menu to £16,when told it was "24 I think" I gave up and cancelled. After looking at other reviews it's probably just as well I did.. Avoid ¡!!!!!!!!!!!
rjs2301 . 2020-02-01
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Awful food ill during the night and the next day do not complain very very rude Loads of really good indians in b.o.s
monte45 . 2019-11-06
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Absolutely waste of time told delivery would be 1hr took 2&1/2 hours after 5 phone calls having phone put down then only half order delivered. Customer service awful and total dissatisfied don’t bother go elsewhere NEVER AGAIN
Darren T . 2019-11-02
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Food was half an hour late.Then the delivery guy argued with me that my address was in Berrow not Burnham on Sea (we are in burnham on the border) and started explaining to me about how delivery charge should have been more for how he gets paid - what does that matter?Then my daughters chicken nuggets were pink inside and not cooked.Tried to eat the curry but it was revolting. Feeling quite ill at eating any of it. Had a terrible experience with this place a few years back but thought I’d try it again - bad mistake. Won’t go back.
Felicity F . 2019-10-29
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We’re locals so have had a lot of takeaways from here. Nice if you have a meat or fish dish. Rubbish if you are vegetarian. So fed up with receiving the same pile of slop, whether it’s labelled Pathia, Bhuna or Balti, it’s the same slop each time. No tasty spices, no difference in taste or visual, no matter what I order. Had enough now. Such a waste of money and so disappointing. Time to go elsewhere.
Flossydee . 2019-10-06
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Well we thought we'd give them another chance as the previous two times we have ordered we had waited for just over an hour. We'll today really took the biscuit!! So we did an order for two of us online simple enough, we ordered at 18:16 and online it told us it will be delivered by 18:58. This came and went so at just over an hour we called and they said they were busy and it would be with us around another twenty minutes. Well that passed and at over two hours after ordering we called again and they said sorry but it is out for delivery but what really got us was that they told us next time to order when they are quiet! Well some of us work different hours and this was the only time we could order! Ery very poor customer service and mediocre food.Just over two and a half hours for us to recieve the order. And for it to be luke warm!DO NOT ORDER FROM THESE!
PhilipG436 . 2019-07-26
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It took 2 hours and 4 phone calls to receive our online order. My partner asked for a refund and the guy told him it was out for delivery (already told that twice), to apply to chef online and then hung up! The driver was polite and apologetic when it eventually turned up but we didnt want it by then. Will never order from them again.
kerhock . 2019-07-26
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As we live in Highbridge we tend to use Bengal Spice.They offer a delivery service which we like to use,however, the last 3 orders have been totally messed up each time we have said that’s it we will just drive to Burnham and collect but each time given them one more chance!!!however this is definatly the last time!!!!we have had meals completely missing So then had to wait longer for it to be delivered tonight we were told an hour tops for delivery 1 hr 40 mins later still no order delivery driver can’t find us as wrong postcode written down!!finally arrived (cold)and hey ho no namn bread phone up to tell them they just argue even though it’s on order and no apology!! This is such poor service I really wouldn’t recommend well worth driving into Burnham to saagar nicer food and better service
Emsnk73 . 2018-10-06
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Ordered online using the app was so easy to use. The food turned up ten minutes earlier than they said it would. Couldn’t fault any of the food we had it was hot when delivered. The delivery driver was very polite. Will definitely use them again.
juwweibaker . 2018-08-27
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We had arrived in Highbridge to start our week long holiday but we had been driving for over 4 hours due to the M5 motorway being closed at junction 22 causing huge tailbacks. We unpacked and then decided to walk the area to exercise our dog and to see what’s about and pick up something for evening meal. We decided to go for Indian takeaway and chose this place - we were well pleased. We ordered chicken tikka Balti, lamb madras, rice , naan bread and a mixed kebab starter - although expensive at £26.65 it was delicious ! They even put in 2 poppadums , onions and sauce free. We really enjoyed our meals and there was plenty - both the chicken and lamb were huge chunks which we had to cut with our knives. We will definitely go back again before going home.
Marge L . 2018-08-10
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I will not be returning. Very annoyed. We have been using this take away for over 12 months now. Tonight it was my hubby's birthday and decided due to health issues have friends around and have a take away from this take away . They have ruined the night. I phoned the order in, and the lady read back the order, and it was correct. She then took my card details to pay for it. My daughter picked it up on way home, and was charged again as they had it down that I hadn't paid. Then when we got the food home we found that they had not given us the order in full. When we phoned them back, the woman didn't offer any resolution. SHOULD HAVE GONE FOR A CHINESE
mrsdilly2018 . 2018-07-25
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I have used this takeaway on odd occasions and was not too impressed but I thought I would give them a second chance, following a bad previous experience of having had awful food. I had hoped they had improved. I notice that their menu advertises "The essence of spice reasonable price" Well that price increased by 20% recently and I don't think it's reasonable at all. Other takeaways in the area are cheaper and some offer a discount if you take out.
Richard_Feynman . 2018-07-01
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Yet another beautiful meal Delivered bang on time Very well cooked lovely flavour Not had a bad one yet Got to give it a go
dheath22 . 2018-05-11
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Just had another brilliant take way from here Chicken tikka (dry) one of the best I have ever had fantastic Delivery bang on time very good won’t stop using this place well thank you
dheath22 . 2018-04-06
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Im really suprised at the poor reviews given. We eat alot of Indian food and as veggies are frequently disappointed. I agree the shop doesnt look much from the outside and yes its small and can get crowded, BUT we loved our food and have since ordered several more times. I think its better than the other local Indians which get better reviews.They do deliver, even several miles away for a small charge.
D44 . 2018-03-17
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We often use this takeaway as the food is always cooked to a great standard and the quality and cost are great too
Michael H . 2017-12-22
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Rang up to place an order.. gentleman doesnt know manners.. Collected food 40mins later, no problems their.. Gent behind the counter didnt do manners either. Food- hot, bland, tasteless, and a waste of money.. I’d rather eat a curry out of a jar
MrCaddy . 2017-10-28
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Lots of choice on the menu. Prices are good. You don't have to wait to long. They don't deliver but it's easy to park.
MrsDILLY1958 . 2017-09-05
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Estado de Bengala Spice unas cuantas veces, y he tenido el mejor curry tan lejos y teniendo en cuenta que he estado en un montón de lugares! El joven cocinero tandoori específicamente hacia sus clientes es increíble y es siempre muy amable y accesible, que me hace mi muy solicitado y pollo más increíbles rongela, cuando pedimos peticiones específicas que nunca deja de entregar eso seguro! Siempre dejando con una sonrisa y una comida deliciosa, apreciamos mucho al personal y sus habilidades culinarias!
A TripAdvisor Member . 2017-07-20
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put off by large foreign delivery drivers crowding small service area. very large menu, maybe too much as my curry tasted like madras and not what i ordered
scott m . 2017-07-19
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First time we used this one was very pleasant food was still hot when delivered
shimpack . 2017-05-20
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He sido amante de la comida india toda mi vida, vivieron en esta zona durante 4 años y sólo probamos este lugar por primera vez el mes pasado.
BRICKFISTS . 2017-05-01
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A menudo se hace la terrible error y evitar este lugar por su brillo, tienda ya que pasado buscando monótona, pero recientemente en oído algunas buenas críticas. .
MrCaddy . 2016-12-07
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Después de un largo viaje plagado de tráfico llegamos a la ciudad por la tarde, hambrientos y cansados, la luz de la bengala dulcet Spice nos llamabas.
N R . 2016-10-25
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My husband and I had been visiting and we was hungry so we decided on curry, it was early bout 5pm when we went in and we were the 1st there, waiters very good and assisted us with our order, food was lovely and it soon filled up by the time we left bout hour half later
Tracy J . 2016-05-19
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Pedí un par de curry esta noche. Pollo dupiaza pollo a la mantequilla. Excelente comida, buen sabor y listo a tiempo. Volveremos de nuevo.
philsam . 2016-05-13
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We often get delivered take-aways from here when I've had too much to drink to drive down and pick it up! They are always about half an hour longer than they say but the meals arrive accurate to the order and give really good-sized portions. As for the food, some dishes are really great, but others taste as though the sauce has just come out of a jar and are very salty. There is a good selection on the menu, more than other Indian restaurants in the area, but I'm afraid their flavours are very artificial and are just not up to it. Sorry guys.
Richard_Feynman . 2016-03-04
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Bought a take-away last week and couldn't fault it - even got a bottle of coke and choc bar thrown in with a Christmas card - recommend their padona green - vegetarian curry with potatoes - their chicken tikka was moist and fresh not dried and reheated like some
John M . 2015-12-23
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First used 9 years ago and without doubt it was the best in a fairly large radius.Since then it has gradually reduced meat content and increased sauce whilst consistently raising prices. This is a take-away NOT a restaurant.
Anna-Louise-VK . 2015-11-20
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we were getting food on a weekly basis and when they get the order right it's good but around 40-50% of the time parts of order are wrong, on one occasion a vegetarian dish had chicken in it and on another occasion I orderd a pathier and received a paneer to try and avoid confusion we orderd useing the menu numbers and insted of a vandalia (Mild) we got a vindaloo!!!!That was the last straw they won't be getting anymore custom from us.
Richard W . 2015-08-29
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I ordered a delivery from here for the first time today and certainly won't be returning. Firstly, the man taking the orders was almost rude, I wasn't given a total, or a run through of what I'd ordered, and was simply hung up on whilst saying thank you.Food arrived within the time specified, which was 45 minutes. One item was missing, and although not charged for, this would easily have been avoided had the order been checked when I called. The food itself was watery and bland, a real disappointment. One of the curries was almost cold as well. The only thing that made it all edible was a jar of Sharwoods lime pickle I had in my fridge!The only good thing going for them is the delivery option. There are FAR FAR better Indian restaurants in the area, which we will be returning to!
Lucyw80 . 2015-02-28
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We have just moved locally to this fantastic Indian takeaway and what a superb meal we had tonight!We had 'Bengal tiger prown' which was a delightful tiger prawn dish and and a Tandoori Mixed Grill.The meat was great quality and tender and the sides and rice were flavoursome.We found service was attentive and to a high standard. We are looking forward to our next visit and some more expanding magic napkins!!!
Spice23 . 2015-01-21
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I've collected orders several times now from Bengal Spice and the food has never been less than 100%!. Go for the specialties/recommendations rather than the traditional curry/madras/vindaloo...
Steve C . 2014-11-22
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Have visited a number of times now always found the sauces very watery not thick and tasty as they should be. Very dissapointing.
SMG59 . 2014-10-10
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We've ordered from Bengal Spice three times now. This is the last. The Indian food was fine but my wife doesn't eat Indian so she had chicken and chips which was sub-standard by anyones measure. The chicken was cooked nicely but there was very little of it and the chips were awful - like cardboard as my wife put it. When I called to complain the response was "well that's the way it is" and "we'll give you a discount if you mention this on your next order". Sorry, this is my last order and I'll be taking my custom elsewhere. Which is shame because as I said, the indian part of the order was very good but I can't risk getting a good meal while my wife has something that is inedible.
Andy M . 2014-08-09
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Very disappointing people nice. a lot of customers but the food was bad!!!As it was a takeaway there is nothing more to say even though I'm being prompted to do soNot recommended
lechatnoir7 . 2014-07-26
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We ordered two starters: you get 5 onion bhajis in one portion with sauce in a sealed pot; the prawn puree was delicious and there were plenty of prawns. A large bag of chopped salad accompanied these. The Palak Bahar was tangy and there was plenty of it. The prawn curry and rice were good but nothing special. The whole was delivered - at a cost of £4 - within the 45 minutes quoted, by a lovely gentleman. We will be ordering again very soon.
LondonMolly60 . 2014-01-13
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