Bella Vita Deli in Bromley

Lugana is normally one of my favourite places to eat - somewhere I recommend to friends , and return to time and time again. That’s why my latest visit was such a letdown. Typically Lugana delivers on every front; warm hospitality, delicious food and a welcoming atmosphere. This time, however, things didn’t quite come together. Service was unusually slow and indifferent- a far cry from the attentive staff I am used to. Waiting staff rushed past, missing visual cues that attention was required. When they did come, they looked over or through us. Food took a very long time to come- so long in fact that we skipped dessert it was so late. The patrons were loud, the music was loud which prevented easy conversation between our party. To their credit, the menu and food preparation are still bright spots in the evening. The food, when it did arrive, was as usual excellent (one incorrect dish - the person taking the order was looking over the top of us, not listening to us) but undeniably delicious. Overall however the evening didn’t live up to the high standards I have come to expect from Lugana. Given their track record, I’m willing to chalk this up as a one off. I look forward to giving them another chance. Hopefully, next time they’ll remind me why they became a favourite in the first place. UPDATE: After a disappointing visit I was pleasantly surprised when the restaurant personally reached out to apologize and take responsibility. Their sincerity and commitment to making things right really stood out. While our experience that night wasn’t great, I appreciate the effort they’ve made and will give them another try soon. Thank you Lugana.

Amazing little spot to cool off this beautiful May Sunny rare weather. The oitdoor seats are just fantastic to enjoy your Gelato without it being metled.

I stopped in with a friend for a coffee and dessert and we both had such a nice experience. We ordered tiramisu and strawberry cheesecake and both were delicious - light and creamy! 🍓 The staff were friendly and attentive. It was the perfect little break in our day and I’ll definitely be coming back for pizza as it looked amazing 🍕 🍸

Lovely family friendly place. Welcoming. Cheerful. Relaxed. Fresh, unpretentious delicious dishes. Well priced.

Service was so bad, food took incredibly long to come out and when it did, the waitress kept asking us if we wanted to pack our food up or if we were still going (mid eating!). We had to ask several times for out starters as it took over 45 minutes to come out. The restaurant was well overpriced in relation to the very poor service.