Bella Italia in Newcastle upon Tyne

Really nice place, great food and even better service! Russel was really lovely and very polite. He was delivering our food and drinks very fast, he was always there when we needed something, very helpful. Great Christmas party! Thanks guys

Well Me and my partner came into this restaurant and we where welcomed in and asked if we had booked in and we said yes and then they got us a table. The girl called Daisy was very polite and asked if we where ok and ready to order our drinks after a few minutes. We had a wonderfull meal and my wife had plenty of cheese on request. I would defo go back there again..

Disgusting. Ordered via Just Eat at 15:00, never started preparing my order. Rang the restaurant twice and nobody picked up.

Went for tea after receiving a £15 birthday gift card from the restaurant group. Was a lovely evening, gluten free pizza and fries. Chocolate brownie with ice cream for dessert. Very nice.

LOVED THE BARTENDER TAM! She was very knowledgeable and the presentation on the drinks were beautiful. Also Charlotte was lovely too. Great time, would definitely return. Highly recommend.

WE LOVE TAM BEST BARTENDER EVERRRRRR, food was nice too xx

the food was cold, uneatable also pizza wasn't even cut into slices, shocking

Ed was the most lively waiter, made our experiance so enjoyable he is a true asset to the company :) thank you Ed we will deffinately be back :)

Food was ok but a bit cold service was bad, it was busy but nearly an hour between courses is pretty bad we go here and zizzi a lot but probs will stick to Dozzy after this experience

Took 90 minutes to deliver, it was taking so long just eat just end up giving up on giving an estimated time. Food was stone cold when it turned up

Great staff! Lovely food! Very fast service, great drinks and lovely atmosphere

Dine in on a Saturday. We had a table booked and managed to get in slightly earlier. Orders were taken pretty quickly, and drinks arrived quickly. Dined here several times and food has always been good, especially the Tiramaso...

Olivia’s energy make the food, the experience, the vibe worth a million next visit. Thanks Olivia for being so kind and absolutely enjoyed the meal recommendations. It must be tiring, but I can see you’re giving it your all and that definitely made this restaurant my top choice from now on. Hope you enjoy your weekend like you made ours ;) !

I had the vegetariana pizza which was amazing. The service was impeccable, our waitress liv made the evening extra special as she was so lovely.

LIV IS THE BEST!!! such a lovely service she was so friendly and attentive. just stopped for a little bite, atmosphere was good:)

Had Ed serving us on a date, 10/10 service, don't think I can say anything negative even if I try. I'll come again 100%!!!

Went here tonight (Saturday) and the manager was abrupt and arrogant when he told us our reserved table was taken as it was needed.my 3 Yr old granddaughter was about to throw a wobbler and we asked if we could reserve a certain table until we coaxed her out of it.. the you lad at front obliged and was very helpful..less than 10 minutes later (he reserved it for 20)... we came back cool calm and collected ..then was told we couldn't have it..but it was the way the manager told us. We did get a table at the back which was fine but it was his management skills that was very poor. All the other staff were brilliant.. manager letting the side down massively.. must do better...!

I attended on 3/11 with my family. We informed the staff right at the start of my kids allergies of dairy and fish. We had ordered the two year old a smaller kids menu with a plain cheese and tomato pizza. For the 7 year old who had a dairy allergy we were told that he could have a pepperoni pizza with dairy free cheese. Food started to arrive and my nephew was presented with a older child cheese and tomato pizza, we immediately stated that my nephew couldn’t have this and it took the chefs what appeared a long time to prepare a dairy free pepperoni pizza whilst the adults were eating their meals. I ordered a spaghetti bolognaise (one of my favourite) when it arrived the sauce was watery and it tasted very bland! I had to season it with some salt to actually eat it! The prizes as well do not reflect the quality of the food and or service experienced. Needless to say my family come back!

Had the meatball starter and then the classic chicken Milanese. Delicious. Added to that the staff are very polite. Would definitely recommend

We were taken to a table straight away & the order taken relatively quickly. The food came & the quality & taste was excellent. We had to have desserts too which were also very yummy. Paid the bill easy after downloading the app & a perk of £10 off the meal which was very nice thank you. Really enjoyed it & will be back to Bella Italia nearer home as we were visiting to Newcastle at this time. We were highly satisfied with our experience on this visit. Highly recommend this restaurant.

Couldn't ask for more! Friendly and attentive service, quick food and it was delicious to boot! First time visiting but would definitely recommend!

Service was excellent. Very attentive and made me feel very welcomed.

Had a really nice meal. Great service from Russell and Ed! Very attentive

My experience at this restaurant was amazing the staff were faultless and the food was amazing. I really recommend the risotto as it filling and it’s really flavourful.

Fantastic service super friendly and great food. Love coming here! Ed and russel were amazing

Students be careful, false advertising on the door. Went on a Tuesday, got set Menu and was told at the end the student discount does not apply. Nothing on the sign at the door. Even said ‘it doesn’t say that on your sign’ and waiter lied and told me it did, as you can see on picture nothing there!! Not a ‘*’ in sight

Excellent food and helpful staff

The ambiance of the restaurant was charming and inviting, providing the perfect backdrop for an unforgettable dining experience. Whether you're celebrating a special occasion or simply craving authentic Italian cuisine, Bella Italia is sure to exceed your expectations. I can't wait to return and indulge in more culinary delights served with such exemplary service. Highly recommended!

Good food , good staff (mainly ed ) also good price.

Very nice, well priced and good value for money.

Good food and amazing atmosphere all the servers were amazing in the Newcastle branch can’t wait to come back.

A wonderful evening with my boyfriend in this beautiful city. Would highly recommend this place and the staff were spot on. Food arrived quickly was hot and really tasty.

Charlotte was an absolute gem tonight- some of the best service we’ve had. Absolutely lovely - such a genuinely lovely girl :)

We had an amazing experience here, the server Olivia was friendly and knowledgeable about the food. The drinks were flavoursome and the food was just enough to fill you up. We were not rushed and allowed to eat in our time If you are ever in Eldon Square and fancy and Italian....come here!

The food is amazing and the hospitality is first class, couldn’t recommend more

amazing service from olivia she such a kind and happy person 100% recommend to come here

lovely food and atmosphere of restaurant, our server Daisy was quick and helpful :)

I recently had the pleasure of dining at Bella Italia, and I must say, it was an unforgettable experience! The moment we stepped in, the staff greeted us warmly and made sure we were comfortable right away. The pizza was absolutely phenomenal. The crust was perfectly crisp on the outside yet soft and airy inside, topped with rich, flavorful sauce and an abundance of fresh, high-quality ingredients. Whether you’re a fan of classic Margherita or love loaded toppings, Bella Italia has something for everyone. Every bite was a delight! What truly set the experience apart was the service. The staff was incredibly friendly, attentive, and quick to respond to any requests. Despite the bustling atmosphere, they made us feel like a priority, ensuring that everything was to our satisfaction. If you’re looking for amazing pizza and impeccable service, Bella Italia is the place to go. I can’t wait to return for another fantastic meal! This should capture the essence of a great experience at Bella Italia!

Very enjoyable experience here. Ed was very helpful in assisting my indecisiveness

Great all round. Early in the day but staff were all friendly and food was lovely!

We came out for my daughters 13th birthday, the staff were amazing and the food was delicious

Amazing service and lovely food! We visited from Newcastle from Australia and loved friendly service at Bella Italia ! Would definitely recommend!

Amazing dishes!! And lovely service thank you!!

Dean was our lovely server. Food was delicious and with well attentive servers just made the experience amazing

Lovely meal, not much atmosphere as restaurant was quite quiet

Experience was okay, no reservation on the Saturday and was told to come back in 20 minutes which was fine. After we got seated, service per normal with the exception of relatively slow service, eventually after sitting round waiting aimlessly for dessert we decided to scrap dessert and just get the bill. Food was fine, service was maybe slightly below expectations for this chain but overall, okay. 3/5

Had Tamsin as our sever and it was great! Had a brilliant time, great food.

I was disappointed to find earth in my most recent meal which I had delivered to work. However, I am even more so that I have not received a refund which was promised. I would not order from this restaurant again as the customer service is despicable. I am sure this would have been resolved had I been in the restaurant.

Really good and can’t fault a thing. Dean was a great server. Can’t wait to return

Food was really good but the service made the night. Dean the server made our night and we will be back asking for him to serve us.

I have dined in plenty of times , recently i have been in alone & the staff & atmosphere they create make me feel warm & welcomed. Quickly served, no issues with any requests , love this place, food is A* my go to everytime

Food was amazing, had a lovely night. Dean was a great server and polite

Services is so slow and quite frankly rude. We asked for many things like sauce and they failed to bring us that. They would serve alot more other the things we requested but absolutely neglected us.

Konstantin welcomed me with an incredible dinner experience . He has perfect attention to details , asked my allergies & checked in often. 10/10 I will be suggesting this restaurant to everyone

Food was rank. Very overpriced for small portions off food Partner had bolognaise was just fully liquidated at the bottom of the bowl and had no taste I had carbonara bacon was fatty and didn't look like it was cooked properly Dessert was cookie dough it was too overcooked and dry. Wasn't dough at all. Prices if drinks were also disgusting you can go to asda and get a cheaper meal and make at home that's better and half the price. Only thing that was half decent was the staff at the present day.

Dean was an amazing server so canny!

Went for a Friday lunch time our server was prompt and attentive, we weren't waiting around for food or drinks. Our food selection was from the set menu with a side of Bolognese loaded chips from the regular menu. My mozzarella sticks came with a surprise choice of dip, chilli jam, which paired very well. Sweet but with a kick works very well together. Main was the carbonara they accommodated my request with not adding the extra meat within the dish no problem. The mains came out hot the chips, a new addition to the menu, were loaded with stringy cheese and sauce plus they were still crispy and not soggy. We will definitely get these again. The spaghetti also arrived hot, one of our regular orders from here. It came out spot on, with the offer to add extra cheese or black pepper. The dessert was the brownie drizzled in chocolate and butterscotch sauce. Served warm, just enough to melt the creamy ice-cream on top. It was rich but not over the top. Overall, a fantastic visit and we will be back soon!

Came in for a meal with some friends. Food was amazing and our server dean could not have done more for us. Will definitely be back soon

Lovey meal . Dean served us , he was very friendly and gave good recommendations.

The food is great. I had the carbonara, which is rich and creamy—very tasty. The gelato is a must-try. Dean, the staff member who served us, was very friendly and helpful, providing great suggestions for the dessert!🥳🥳

A most welcoming branch indeed, with very warm, helpful and friendly service provided by our server Dean. Thanks for the gelato guidance!

Lovely food service was great thanks to dean

Went through the week and it was all-round a positive experience. The restaurant was quite quiet but this didn’t hurt the atmosphere at all, decor was lovely too. The staff, Tam especially, were very polite and kind to us, as well as being fast. Overall very good.

Tam was great this evening. Very friendly and chatty made us feel welcome and the food was great! Thank you Tam !

Lovely place and food, Tamsin our server was a delight

Very poor quality of food. And nice frozen pizza.

Great staff and venue always great service food is beautiful can't recommend this place enough

Great staff, Great Service, Great Food! ❤️

Best vibes and great food! Highly recommend

Service was first class and food was amazing will be back soon

Amazing food and staff are lovely and friendly highly recommend it and the italian plaxe is even better than frankies and bennys

Nice ambiance with friendly staff and mild flavoured food

Bella Italia in Newcastle Eldon Square was an utter disaster. We sat for 40 minutes with three hungry children, only to find out they never placed our order. The staff were oblivious and not particularly apologetic, leaving us waiting aimlessly. The food was below average and overall not value for money, despite the kids eat for £1 deal. Avoid this place if you value your time and sanity.

Great food and atmosphere - thank you so much, Eddie for excellent service! Strongly reccomend to go here whenever in Newcastle 🤗👍

Amazing food, very nice atmosphere and great service, there's a guy working there called Ed who took care of us amazingly, he has the most beautiful eyes

Very tasty food and our waitress, Tam, was so welcoming and attentive. 5 stars all round. (Plus excellent discount with Unidays!)

Our server Tam was lovely, food was great too.

It's in a shopping centre, which is not the best for ambience, but the place itself is good, with friendly staff. So glad to have a kids menu.

Came for friends birthdays and great food and survace

Amazing food as always, especially the chicken milanese! Set menu was a good deal and great that you can use tesco clubcard vouchers! Ellie was a lovely friendly server too.

Myself and my boyfriend ate here last night and the food was great of course but our waitress was the sweetest! I have autism and can get very shy around people I don't know but our server Charlotte was absolutely incredible! She was lighthearted and funny, very patient and just so welcoming. Really made our night we were so impressed!

Konstantin was great . Quick and efficient service. Glad to be here

Lovely food, friendly and efficient service and a comfortable atmosphere. Its one of my favourite places to eat out at. No complaints!

Wasn't very busy, staff friendly and good humoured, great service and food.

Amazing place. Highly recommend!!

Fantastic food and very helpful staff. Service was very fast too would highly recommend, by far the best Bella Italia we’ve visited.

Spent a lovely early evening with friends. The serving staff were friendly and attentive and the food was delicious. We ate off the set menu which was extremely good value for money.

Because it is in the mall it is too dark. The food wasn’t fresh specially the salad.

We dined both in the restaurant and at home (takeaway) and loved the dining experience but found the takeaway not worth the money. The pasta was like anything you could cook at home and the cookie dough was not cookie dough but just a bad cookie that was very dry and hard. It’s a shame because we really enjoyed the food when we ate there so we were excited to have it delivered on a Saturday night! The lasagne though was perfect both at home and in the restaurant - I would highly recommend the lasagne, garlic bread and caprese salad for a takeaway as those items didn’t leave us disappointed, but the pasta and the doughballs along with the cookie dough weren’t as nice.

First time eating here with my 2 daughters, our waiter was very polite and friendly, food was hot and very tasty, we will be back veey soon

Me and my friend have been going to Bella Italia for a while now, we used to try a few restaurants in Eldon Square. When we tried Bella Italia we were made to feel welcome immediately by all the staff at Bella particularly Ed who always makes an effort to make sure us and all his customers have what we need and always friendly to us. This is why we keep going back as the staff and the food are the best in Newcastle. Thankyou Ed for looking after us, cant recommend enough!

Food & service was great, highly recommend.

Tried using a voucher which should have been accepted according to the terms and conditions but was told it couldn't be used. Once we had our meal all staff just stood around and we ended up having to get up and go and ask for a drink. Would not recommend and wouldn't be back. Awful.

Had the 3 course meal was good (2people pay £52) had a starter of me zarela sticks with jam and garlic butter dough balls so good while sharing for a meal had lasagne was stuffed half of lasagne and later for desserts so good tiramisu that I couldn’t finish . Atmosphere light amazing not too dark not to bright . I would go again . AMAZING..

Not worth the cash at all...tiny portions and tbh pasta from tescos. Never again

The food was phenomenal! It was great for students as we went between Sunday and Thursday for 30% off. Ed was very helpful and made our experience excellent. I will definitely come back to eat here again!

Lovely food. Waitress was really helpful splitting my food over two bills for work purposes. Thank you

Ellie was perfect. Really helpful with my coeliac choices and exceptionally friendly

Excellent for Coeliacs as my cheeseburger was delicious. We had booked a table but arrived early due to the bad weather. My cheeseburger came with a Gluten free flag so it was easily identified. The lemon cheesecake which was a new addition to the dessert menu for coeliacs was also delicious and a real treat.

I don't know what size it is, but it's definitely not worth £15. The pizza doesn't taste fresh, but like frozen and reheated. In addition, we ordered gluten-free pizza, and my partner got sick...