Bella Italia in Newcastle upon Tyne

Amazing food and service. The free main course deal was a very nice extra touch to our experience. Lovely staff Emily and Dean

Arrived with a small group, we were immediately seated and given a sample of raspberry lemonade. Attempted to use the app but it didn't work, luckily the staff were super helpful and offered to take our order again after seeing us struggle. The person serving us was fabulous, the staff contributed to the relaxed atmosphere greatly and drinks & food arrived promptly after ordering. However the quality of the food wasn't what I'd expected for the price, I'm sure this has very little to do with kitchen staff but the dishes we ate were all rather disappointing and served as a reminder that when it comes to restaurants we should be avoiding chains like this. It's just never gonna be as good as the smaller local family ran Italian restaurants, which tend to be cheaper and tastier. I probably won't be back but like I said the food wasn't disgusting or anything just aggressively mid, the staff were amazing and the restaurant was clean and tidy.

Went for birthday Food was great Atmosphere great Dessert great And dean was a great server

Very nice food, Dean and Emily were very efficient and professional. Will be back

Lovely food at lunch time. Fantastic service from Dean who was super accommodating with our app deals and vouchers! Will definitely return!

General manager remembered me from a previous visit and was warm and welcoming! The whole team was lovely!

dean ur a legend thank you for ur service

As usual, brilliant food (1 person GF with plenty of options to choose from), exceptional service from gentleman/waiter in black clothing (sorry didn't get his name)

Lovely food , great atmosphere, dean was exceptional great lad

Great service and food was great. Dean helped us out and was really helpful. Great experience all round.

Lovely place, had a great meal with my friend and the server dean was very friendly and welcoming.

Arrived with 2 friends to celebrate my birthday. We were made to feel really welcome and the food was delicious. We all had mains and desserts and we all really enjoyed them. We were served mostly by Dean who was so attentive and friendly and the little touch he added to my dessert was appreciated. Thank you Dean for your amazing service!!

We had a wonderful night, the food was excellent and our server Dean went above and beyond to make sure we were catered for all night.

Dean was great, really polite and helpful

Dean was excellent, so polite and helpful !!

Dean was really lovely and the food was speedy!

Lovely friendly restaurant, great location and the food was 1st class, hot and plentiful, plenty of room in between tables, the staff are very attentive and helpful.

A lovely time there as always. The service is always amazing here. We love the restaurant and visit it as much as we can. Having additional needs children and feeling welcomed is a big thing and is one of the reasons why we love Bella Italia.

Food was amazing speedy service Ed the server was amazing

Lovely food as always and Ed very accommodating and friendly, great alternative options 10/10

Friendly, welcoming staff, great service. Great dishes. Highly recommended.

Konstantin was very good and very welcoming,he’s a great asset to the team!! The food came really quickly which was great will definitely be coming again

Olivia was great , super friendly and very attentive

Fantastic service, friendly waitstaff, would recommend and would absolutely come again!

Service was excellent. Very attentive and made me feel very welcomed.

Brilliant I loved everything thank you

Food was lush, it was very busy but the staff were still attentive and friendly especially Daisy who got us a kids menu and brought our food and drinks to the table very quickly. We were sat at a table with highchairs close by and with plenty of room for the pram too which was super helpful.

Everything i need it due to my medical condition staff catered for me outstanding

Service was amazing. Fayth looked after us so well, as did other members of staff. Food was good also!

Management & staff were exceptional. Food & drinks came fast & were delicious.

Our service was amazing, unfortunately we didn’t catch the servers name but he was lovely. The food was fantastic and will definitely be back soon!

Constantin and Olivia very good

Super food and a little different. Always book if you can and enjoy the friendly service and food.

Had a lovely evening with great service from dean. Was a great value for money and really enjoyed it, wouldn’t have been the same without dean’s lovely customer service

Had a great experience at this food chain. I walked in on a Tuesday evening, it was quite busy and it did not take long for a group of 3 to be seated. We was sat on the booth and saw the sign “£5 pasta when you ask” (didn’t take a picture of the sign) and when I asked and most pasta dishes were £5 same portion. It was amazing. I ordered spaghetti meatballs and my friend ordered some spicy pasta (forgot the name) and we both enjoyed our pasta dishes. She did say the pasta had a nice kick to it so be aware of the spice when ordering the pasta! Overall I really liked the offer they had and the pasta was nice and hot. I would come here again :))

Food was nice, seating was nice, service is good but the coffee was very bad, we went for the pasta deal the portions were baby portions but it was expected for the price, food was delicious and they made it very fast which makes me feel it might have been ready already, the coffee was full of milk tasted like milk not coffee I was expecting good Italian coffee for 3.99 I expected better coffee.

Lovey meal . Great and timely service. Made for a lovely evening out.

Amazing food, fast service and friendly attentive staff, great experience. Konstantin was great.

Been here a couple of times and the food was lovely, staff very informative and helpful when asking about the menu..service quick.prices reasonable..clean and tidy..

Someone sick next to us, a wet floor sign put out and almost 10 minutes later it was cleaned up, none of the staff offered to move up, very poor

Lovely building and athletics . Food was good sized and quality.

Service was fantastic, couldn’t fault our server Dean! Made the 4 of us (2 of them being young girls) more welcome! Would recommend!

Really nice place, great food and even better service! Russel was really lovely and very polite. He was delivering our food and drinks very fast, he was always there when we needed something, very helpful. Great Christmas party! Thanks guys

Well Me and my partner came into this restaurant and we where welcomed in and asked if we had booked in and we said yes and then they got us a table. The girl called Daisy was very polite and asked if we where ok and ready to order our drinks after a few minutes. We had a wonderfull meal and my wife had plenty of cheese on request. I would defo go back there again..

Disgusting. Ordered via Just Eat at 15:00, never started preparing my order. Rang the restaurant twice and nobody picked up.

Went for tea after receiving a £15 birthday gift card from the restaurant group. Was a lovely evening, gluten free pizza and fries. Chocolate brownie with ice cream for dessert. Very nice.

WE LOVE TAM BEST BARTENDER EVERRRRRR, food was nice too xx

LOVED THE BARTENDER TAM! She was very knowledgeable and the presentation on the drinks were beautiful. Also Charlotte was lovely too. Great time, would definitely return. Highly recommend.

the food was cold, uneatable also pizza wasn't even cut into slices, shocking

Ed was the most lively waiter, made our experiance so enjoyable he is a true asset to the company :) thank you Ed we will deffinately be back :)

Food was ok but a bit cold service was bad, it was busy but nearly an hour between courses is pretty bad we go here and zizzi a lot but probs will stick to Dozzy after this experience

Took 90 minutes to deliver, it was taking so long just eat just end up giving up on giving an estimated time. Food was stone cold when it turned up

Great staff! Lovely food! Very fast service, great drinks and lovely atmosphere

Dine in on a Saturday. We had a table booked and managed to get in slightly earlier. Orders were taken pretty quickly, and drinks arrived quickly. Dined here several times and food has always been good, especially the Tiramaso...

Olivia’s energy make the food, the experience, the vibe worth a million next visit. Thanks Olivia for being so kind and absolutely enjoyed the meal recommendations. It must be tiring, but I can see you’re giving it your all and that definitely made this restaurant my top choice from now on. Hope you enjoy your weekend like you made ours ;) !

I had the vegetariana pizza which was amazing. The service was impeccable, our waitress liv made the evening extra special as she was so lovely.

LIV IS THE BEST!!! such a lovely service she was so friendly and attentive. just stopped for a little bite, atmosphere was good:)

Had Ed serving us on a date, 10/10 service, don't think I can say anything negative even if I try. I'll come again 100%!!!

Went here tonight (Saturday) and the manager was abrupt and arrogant when he told us our reserved table was taken as it was needed.my 3 Yr old granddaughter was about to throw a wobbler and we asked if we could reserve a certain table until we coaxed her out of it.. the you lad at front obliged and was very helpful..less than 10 minutes later (he reserved it for 20)... we came back cool calm and collected ..then was told we couldn't have it..but it was the way the manager told us. We did get a table at the back which was fine but it was his management skills that was very poor. All the other staff were brilliant.. manager letting the side down massively.. must do better...!

I attended on 3/11 with my family. We informed the staff right at the start of my kids allergies of dairy and fish. We had ordered the two year old a smaller kids menu with a plain cheese and tomato pizza. For the 7 year old who had a dairy allergy we were told that he could have a pepperoni pizza with dairy free cheese. Food started to arrive and my nephew was presented with a older child cheese and tomato pizza, we immediately stated that my nephew couldn’t have this and it took the chefs what appeared a long time to prepare a dairy free pepperoni pizza whilst the adults were eating their meals. I ordered a spaghetti bolognaise (one of my favourite) when it arrived the sauce was watery and it tasted very bland! I had to season it with some salt to actually eat it! The prizes as well do not reflect the quality of the food and or service experienced. Needless to say my family come back!

Had the meatball starter and then the classic chicken Milanese. Delicious. Added to that the staff are very polite. Would definitely recommend

We were taken to a table straight away & the order taken relatively quickly. The food came & the quality & taste was excellent. We had to have desserts too which were also very yummy. Paid the bill easy after downloading the app & a perk of £10 off the meal which was very nice thank you. Really enjoyed it & will be back to Bella Italia nearer home as we were visiting to Newcastle at this time. We were highly satisfied with our experience on this visit. Highly recommend this restaurant.

Couldn't ask for more! Friendly and attentive service, quick food and it was delicious to boot! First time visiting but would definitely recommend!

My experience at this restaurant was amazing the staff were faultless and the food was amazing. I really recommend the risotto as it filling and it’s really flavourful.

Students be careful, false advertising on the door. Went on a Tuesday, got set Menu and was told at the end the student discount does not apply. Nothing on the sign at the door. Even said ‘it doesn’t say that on your sign’ and waiter lied and told me it did, as you can see on picture nothing there!! Not a ‘*’ in sight

Excellent food and helpful staff

The ambiance of the restaurant was charming and inviting, providing the perfect backdrop for an unforgettable dining experience. Whether you're celebrating a special occasion or simply craving authentic Italian cuisine, Bella Italia is sure to exceed your expectations. I can't wait to return and indulge in more culinary delights served with such exemplary service. Highly recommended!

Good food , good staff (mainly ed ) also good price.

Very nice, well priced and good value for money.

Good food and amazing atmosphere all the servers were amazing in the Newcastle branch can’t wait to come back.

A wonderful evening with my boyfriend in this beautiful city. Would highly recommend this place and the staff were spot on. Food arrived quickly was hot and really tasty.

We had an amazing experience here, the server Olivia was friendly and knowledgeable about the food. The drinks were flavoursome and the food was just enough to fill you up. We were not rushed and allowed to eat in our time If you are ever in Eldon Square and fancy and Italian....come here!

Charlotte was an absolute gem tonight- some of the best service we’ve had. Absolutely lovely - such a genuinely lovely girl :)

The food is amazing and the hospitality is first class, couldn’t recommend more

I recently had the pleasure of dining at Bella Italia, and I must say, it was an unforgettable experience! The moment we stepped in, the staff greeted us warmly and made sure we were comfortable right away. The pizza was absolutely phenomenal. The crust was perfectly crisp on the outside yet soft and airy inside, topped with rich, flavorful sauce and an abundance of fresh, high-quality ingredients. Whether you’re a fan of classic Margherita or love loaded toppings, Bella Italia has something for everyone. Every bite was a delight! What truly set the experience apart was the service. The staff was incredibly friendly, attentive, and quick to respond to any requests. Despite the bustling atmosphere, they made us feel like a priority, ensuring that everything was to our satisfaction. If you’re looking for amazing pizza and impeccable service, Bella Italia is the place to go. I can’t wait to return for another fantastic meal! This should capture the essence of a great experience at Bella Italia!

lovely food and atmosphere of restaurant, our server Daisy was quick and helpful :)

amazing service from olivia she such a kind and happy person 100% recommend to come here

Very enjoyable experience here. Ed was very helpful in assisting my indecisiveness

Great all round. Early in the day but staff were all friendly and food was lovely!

We came out for my daughters 13th birthday, the staff were amazing and the food was delicious

Amazing service and lovely food! We visited from Newcastle from Australia and loved friendly service at Bella Italia ! Would definitely recommend!

Amazing dishes!! And lovely service thank you!!

Lovely meal, not much atmosphere as restaurant was quite quiet

Dean was our lovely server. Food was delicious and with well attentive servers just made the experience amazing

Experience was okay, no reservation on the Saturday and was told to come back in 20 minutes which was fine. After we got seated, service per normal with the exception of relatively slow service, eventually after sitting round waiting aimlessly for dessert we decided to scrap dessert and just get the bill. Food was fine, service was maybe slightly below expectations for this chain but overall, okay. 3/5

I was disappointed to find earth in my most recent meal which I had delivered to work. However, I am even more so that I have not received a refund which was promised. I would not order from this restaurant again as the customer service is despicable. I am sure this would have been resolved had I been in the restaurant.

Had Tamsin as our sever and it was great! Had a brilliant time, great food.

I have dined in plenty of times , recently i have been in alone & the staff & atmosphere they create make me feel warm & welcomed. Quickly served, no issues with any requests , love this place, food is A* my go to everytime

Food was really good but the service made the night. Dean the server made our night and we will be back asking for him to serve us.

Really good and can’t fault a thing. Dean was a great server. Can’t wait to return

Food was amazing, had a lovely night. Dean was a great server and polite

Services is so slow and quite frankly rude. We asked for many things like sauce and they failed to bring us that. They would serve alot more other the things we requested but absolutely neglected us.

Konstantin welcomed me with an incredible dinner experience . He has perfect attention to details , asked my allergies & checked in often. 10/10 I will be suggesting this restaurant to everyone

Dean was an amazing server so canny!

Food was rank. Very overpriced for small portions off food Partner had bolognaise was just fully liquidated at the bottom of the bowl and had no taste I had carbonara bacon was fatty and didn't look like it was cooked properly Dessert was cookie dough it was too overcooked and dry. Wasn't dough at all. Prices if drinks were also disgusting you can go to asda and get a cheaper meal and make at home that's better and half the price. Only thing that was half decent was the staff at the present day.

Went for a Friday lunch time our server was prompt and attentive, we weren't waiting around for food or drinks. Our food selection was from the set menu with a side of Bolognese loaded chips from the regular menu. My mozzarella sticks came with a surprise choice of dip, chilli jam, which paired very well. Sweet but with a kick works very well together. Main was the carbonara they accommodated my request with not adding the extra meat within the dish no problem. The mains came out hot the chips, a new addition to the menu, were loaded with stringy cheese and sauce plus they were still crispy and not soggy. We will definitely get these again. The spaghetti also arrived hot, one of our regular orders from here. It came out spot on, with the offer to add extra cheese or black pepper. The dessert was the brownie drizzled in chocolate and butterscotch sauce. Served warm, just enough to melt the creamy ice-cream on top. It was rich but not over the top. Overall, a fantastic visit and we will be back soon!

Came in for a meal with some friends. Food was amazing and our server dean could not have done more for us. Will definitely be back soon

Lovely food service was great thanks to dean

A most welcoming branch indeed, with very warm, helpful and friendly service provided by our server Dean. Thanks for the gelato guidance!

The food is great. I had the carbonara, which is rich and creamy—very tasty. The gelato is a must-try. Dean, the staff member who served us, was very friendly and helpful, providing great suggestions for the dessert!🥳🥳