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3.7

Based on 98 opinions finded in 1 websites

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Nº 210 in 308 in Eastleigh

CUSTOMERS TALK ABOUT DISHES WITH..cooked
Score
OpinionsNoteGoogle983.7

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Went to Beefy's for dinner and the service was shocking. The restaurant was not busy and they had lots of staff in. A dirty glass was left on our table after the waiter said he had just set it up and cleaned it for us. One waitress was incredibly rude and ignored us when we said “excuse me” to ask for the bill, she looked at us then kept walking. Chips were not bought out with the Cajun chicken, we had to ask for this. Gravy was not bought out with the children’s sausages and mash, we had to ask for this. Never asked if we wanted anything else with our meal like condiments. Never asked if everything was ok with the food etc. We ordered a second round of drinks and we never received them. Very poor service and would not go back. Used to be a great restaurant with staff that cared! We walked in excited and left feeling dissatisfied, disappointed and upset.

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Becky Smith . 2024-11-16

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My friend and I had a vegan afternoon tea at Beefys yesterday to celebrate her Birthday and we couldn't fault anything. The food was lovely, plenty to choose from and well presented, and the staff were fabulous, just the right side of making sure we had everything we needed, without hovering around you all the time. Will visit again and would definately recommend.

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Cath Dickson . 2024-11-07

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Had supper two nights during a conference. The restaurant was half full. It took 45 min to get a beer. Over an hour to get a burger. We got wrong orders constantly, then it took 30 min to get the right order. Had lamb first night, it tasted rutting ram. Last night I had a half baked fish and chips. This place really have to shape up in order to make value of £40-50 supper. So should the Hilton. Conrad Hilton would not approve. It's like 4 years old, feels like 14.

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Anders Trewe . 2024-10-25

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Came for lunch. Unfortunately food took a long time to come in my opinion despite hardly anyone in restaurant. Ruined my experience

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Food Critic . 2024-09-23

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We had the pleasure of Lord Beefy’s and his family’s company at our pub, The Mall, in Woodhall Spa so decided to return the favour. Excellent food, hospitality and wine. Lamb and Pork Belly was delicious. Service was exemplary. A fabulous night out.

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Trevor Glenn . 2024-09-10

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This was a special meal for our eldest's 18th. He loved the whole experience which is the main thing. I've been to better hotel restaurants but only just. The food here was top notch and the service was good but I felt sorry for the waitresses as they looked stressed out. However, it didn't spoil the atmosphere as it was relaxed. I didn't give a 5 as I said I've been to better but I would definitely give this a revisit 👍

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Cliff Potter . 2024-08-15

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Normally food served in hotel restaurants is not great, but here that's not the case, I had mackerel to start it was nicely presented and tasty. For mains I had the gammon it was a really nice succulent steak, the chips which are served in a separate bowl were really good. My wife had jambalaya as a starter and the crispy braised beef, she found the jambalaya a little bland but really enjoyed the beef. The service was really good from a very pleasant young lady, so yes in all a good meal and a nice evening.

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Wins Low . 2024-07-27

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If you like meat you will love this place.

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Andy . 2024-07-16

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Nice restaurant inside the Hilton. Actually pretty good food for hotel food. Had the burger and was nicer than your usual overcooked tat. If staying in the Hilton, give it a visit

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Andy L . 2024-06-24

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We stayed at the Hilton for a weekend break / spa and had dinner at Beefy’s. I ordered the 12hr braised blade of beef and my wife the pork belly with two sides for sharing; sautéed button mushrooms and broccoli cheese bake. We thought the food was delicious. The beef and pork belly were cooked to perfection. We particularly liked the sautéed mushrooms that complemented the main dishes well. Our waiter was friendly and personable. It was a good night.

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Bryan Chan . 2024-06-16

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Eaten here for lunch a few times while holding work meetings at the hotel. The food is always very good, well sized portions of classic pub grub. Service is good, sometimes a little slow but overall very good experience.

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Matthew Pirie . 2024-05-09

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Beautiful atmosphere, lovely service with great food. Wine overpriced, experience was perfect for our wedding anniversary. Thank you.

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Susan Macer . 2024-03-02

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How can you be this bad ????? Called 10 times, yes 10, on 20th February at various times during the day and no-one ever answered. I guess they really aren't that bothered about taking a booking - for 10 for a birthday celebration. Never mind - alternative venue answered 1st time and got the business.

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John James . 2024-02-20

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The food was delicious and the staff were very attentive. Lydia was particularly nice and was an excellent waitress. I would definitely return.

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Fenella Dicker . 2024-02-19

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Just been for a meal at Beefy's and thoughroughly enjoyed it. The food was great and the staff were so attentive that it made for a really enjoyable night. We will be back.

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Gordon . 2024-02-16

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If I could award 0 stars, I would. Saturday afternoon lunch with an empty restaurant. Ordered cocktails (bar tender didn’t know how to make an espresso martini) Waitress didn’t know which fish was catch of the day Apart from a few ladies having afternoon tea together, we were the only people in the entire restaurant Food is of canteen quality, stale bread, short cocktails and unkept looking staff. We sent food back and the waiter agreed that it was unacceptable (considering we were the only couple eating) doesn’t bode well for a busy dinner service Overall l, avoid where you can Highly disappointing, sadly Maybe Sir Ian Botham should attend without notice, or read the hundreds of unsatisfied reviews

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N Hart . 2024-02-10

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Eaten here a few times when travelling with work. Decent food, well-cooked & presented, but nothing particularly outstanding for the high ish price you pay (I guess that’s the premium paid for being in a Hilton). It’s basically somewhere between chain pub and slightly gastro-pub, with a fairly stolid menu. Slightly galling is the service charge that is automatically charged on top of the already slightly high prices, on top of which you are also then invited to tip. Service was so-so, and I was left waiting for a bill for 15 minutes after having requested it. You draw your own conclusions! Bottom line - does the job well enough for business travellers, but not sure I’d make a trip here for a special occasion.

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Joseph Hargreaves . 2024-02-01

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Had a fantastic meal, good portion sizes. Friendly staff and excellent service.

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Thomas Matthews . 2023-12-02

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Had a lovely Cream tea. Service was good and the food was delicious. Highly recommend.

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Karen Watso . 2023-11-28

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Had a wonderful family meal. We had a selection of starters, mains and desserts between 7 of us. Great choice on the menu. The food was delicious, compliments to the chef. Every dish we had was just perfect and will most definitely go back.The service was brilliant too, friendly and very welcoming.

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Tessa Reed . 2023-10-31

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Really enjoyed the meal at Beefy’s. We booked in advance and were given a great table on arrival. Greeted by really friendly staff who looked after us throughout. The atmosphere is great and you are surrounded by cricket memorabilia for this that are interested in that. The food was excellent and I think very well priced. The 3 of us talk had different dishes and really enjoyed them all, but the stand out had to be the the slow cooked beef. Also a chance to try out Ian Botham’s wines which drank very well. A great experience.

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Steven Morris . 2023-10-27

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Food is ok but if you go on a cricket match day and you have tickets for the cricket, you have to leave the ground to enter the restaurant, and the view to the cricket pitch is blocked with screens. Would not recommend for lunch on a cricket day out!

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Alison Hawkins . 2023-07-16

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Lovely afternoon tea today, great service and food especially banana cake

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Jayne Rappini . 2023-07-12

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Easily a contender for the worst dining experience. A vastly overpriced menu, with very ambitious descriptions of the meals. I started with what was essentially a packet of pork scratchings in a bowl with a splash of sauce - alarm bells. I then paid almost £20 for a dry chicken breast with a slather of what was apparently "jerk" paste accompanied by some mass cooked fries - bizarrely however, to buy a chicken breast as an accompanying addition was £7.00...that would suggest they charge £13.00 for some fries and a tomato. There was no check from waiting staff regarding the quality of the food , which was dry, needed at least the offer of some sauce...I would happily have offered feedback. After 3 attempts to order drinks, 2 lots arrived within 10 minutes of each other, we then sat almost half an hour waiting for plates to be cleared. "Signature" desserts, the brownie and sticky toffee pudding both sent back as inedible. If I'm generous, this is an overpriced, low quality Wetherspoons (sorry Wetherspoons.) Absolutely awful in pretty much all key areas - I'd have felt better off if I'd been mugged in the street...at least I'd know someone had stolen off me. I will advise that at the point of paying the bill, the jerk chicken, the incorrectly charged drinks, returned desserts and service charge were removed from the bill.

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Barry JOHNSTON . 2023-06-12

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The vegan main course was similar in quantity to a starter (and cost £18) We sat in the bar area because we wanted to eat there with our dog. We weren't allowed into the restaurant itself but we were told they would serve us in the bar area too, which we thought was fine. However, we were only served until our drinks and main courses arrived. After that we were ignored. We wanted dessert but no one felt able to serve us. Our empty plates were in front of us for about 20 minutes until we left, and they are probably still there. Once and never again

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Melanie B. . 2023-05-28

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Beautiful afternoon tea, couldn't have asked for better food, tea, coffee etc. Very polite, friendly and helpful staff, made us feel very welcome and even added a special birthday treat making my sisters very happy.

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Dee Morriss . 2023-04-18

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A great restaurant with cricket photos everywhere overlooking the cricket ground Good selection of food and drink inside the Hilton Hotel A wonderful stay before and after our cruise from Southhampton

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Lyn James . 2023-03-25

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Staff very good couldn't do enough for you .

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dean coldwell . 2023-03-07

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Four stars for the staff who were fantastic. Food was okay, we had the Wagu burger which was not as good as others we have had in the past and very expensive. Burger was £18 and then bacon on top was extra £3, cheese was an extra £3 and if you wanted sweet potato fries an extra £3 too. So very expensive to tailor to a bacon and cheese burger!! Wine and drinks choices were very limited and expensive again! But as I said the staff were excellent and really wanted to make sure we were enjoying the evening.

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Paul Rogers . 2023-02-19

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Absolutely wonderful meal friendly/ helpful staff Georgia our server was fantastic. Highly recommend this restaurant

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Deborah Jacques . 2023-01-27

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Great market with food from around the world. Set amid the chains and wildly expensive restaurants of London's Piccadilly, the stalls are economical and varied. Add to that the setting - an exquisite Wren church - and you're onto a winner.

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Natacha Moyers . 2022-12-12

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Only had breakfast here but staff all friendly, lovely tasty self service breakfast with plenty to choose from

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Rebecca Swales-glasscoe . 2022-11-21

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Great restaurant, a hidden gem, overlooking the Ageas Bowl Cricket pitch. I have had lunch and dinner here on numerous occasions and never had a bad meal. A wide range of choices on the menu as well.

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Dave vella . 2022-10-31

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We enjoyed our dining experience at this restaurant. Ramona who had been called in from Hilton Brighton to work at the restaurant on the evening of our visit was so kind and helpful and seated us at a large booth /sofa table. Perfect. The other lady from Hilton Brighton Jordan really looked after us throughout the meal. The restaurant was very busy and the noise level was rather loud. Since we were seated at this particular table we were still able to relax and enjoy our meal. Nachos, tempura prawn, beef and fish and chips were all actually cooked well. The food at Hilton hotels in the UK tend to be cheap and lacking but this restaurant did deliver pleasant meal.

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OH ZE KUN . 2022-09-25

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Eye wateringly expensive for the (lack of) quality. Tomato and mozzarella salad with no olive oil and cheap quality cheese. General lack of pride by chefs and food akin to school canteen rather than restaurants. Wait staff are great but let down by kitchen. Either need to half the prices or improve the standard of food - currently it's on a par with Wetherspoon at best.

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Stephen Cookson . 2022-09-02

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Good food offered by the restaurant. It has British and French cuisine. The restaurant is located at the Hilton ageas bowl. The staff is helpful and friendly. They do have some vegetarian and vegan options. They are generally quite busy so you would need a reservation at the restaurant.

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priyanka pandey . 2022-08-23

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Booked a table here as we were staying nearby for a game at the Ageas Bowl. The service we got was great, nothing was too much trouble. We weren't hurried through our courses and the food was simply superb. Hope to get back here one day as we are not locals.

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Roger Crawford . 2022-08-19

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Lovely staff and great view of the Cricket field. The ribeye and blue cheese sauce was really tasty. I just wish there was more on the menu.

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Joseph Marcheggiani . 2022-06-23

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This is the main restaurant for the Hilton Ageas Bowl. The lighting is too harsh and bright for my taste. Staff are exceptional. The menu changes with the seasons; this just confuses me! The food quality also changes. We stay at the hotel frequently and food portions are becoming smaller. The bar, which is to one side of the restaurant, is pleasant and comfortable. There is an outside area.

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Judith Whittaker . 2022-06-21

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Well what can I say! We didn’t even get a chance to sample it! Booked for 7th July 2022 and phoned by restaurant at 20:45 on 9th June to cancel our reservation due to being booked by ‘Hospitality’! Not even given a chance to buy into hospitality, just cancelled full stop! This is not what i call a fair way to treat your potential customers….it was going to be a birthday present for my husband! I am extreeeeeeemly cross and upset.

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Alison Mills . 2022-06-09

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Pleasant enough place with views over the cricket pitch. Nice staff and enjoyable food, just a little on the expensive side.

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Bable Fish . 2022-06-07

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Terrible. We visited Beefys this week after hearing great reviews from freinds. Oh how wrong they were We started off with a round of drinks which took a few laps around the restaurant before arriving at our table, only to be met with an overpriced lager in an unbranded glass. We then ordered our starters of warm breads and butter. The bread was tired and dry, I wouldn't of torn it up for the pigeons to graze on The mains had a 5050 split among the table, with the burger leaving a sour taste, again the bread chewy and tough,. We had to flag down waiting staff twice to get a drink and was left waiting ages to receive our drinks despite it being less than busy. With all the above in mind we certainly won't be attending again, overpriced mediocre food and slow staff it makes a Harvester look desirable. I would advise others not to do the same at Beefys, I can't wait to try Lambys

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Stuart Battle . 2022-05-26

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We had the afternoon tea. One star for the staff, who were excellent, and one for the setting which is pleasant. The tea itself, however, was poor. I understand that eighteen quid doesn't get you much in a Hilton, but it was the sort of food you end up with when you are at the back of a (long) queue for a cheap buffet. If you need to charge a bit more to do it justice, then you should charge a bit more.

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Nick Turpin . 2022-05-21

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Mediocre bistro located within the Hilton at the Ageas Cricket ground. Menu contains what you would expect a menu to aimed at crowed pleasing rather than anything exciting or new you might want to try. Wine and food overpriced for what it is. That being said, my Fillet steak was perfectly cooked but it should have been at that price.

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Gregor Cameron . 2022-04-14

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We went on a Friday evening to celebrate my husbands 80th birthday. There were 7 of us in the party. The waitress came and took our order. When the main course arrived only 6 meals arrived the waiter had forgotten to put all the order through to the kitchen. The rest of the party had nearly finished our main course before the 7th meal arrived. To make matters worse the waitress came in the middle and asked if everyone’s meal was alright. When it still hadn’t all arrived A very disappointing experience..

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Gill Matthews . 2021-12-08

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Food was pretty good. Not a lot of atmosphere. Might be better during the day when you can see the stadium.

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Peter C . 2021-11-11

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Super nice wait staff. But awful barely edible fare. Clearly frozen veg and chips and wildly overpriced wine. Avoid if you’re a fan of good food or not upsetting your date

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Drew McConnell . 2021-10-19

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Stayed at the ageas for 3 nights, Breakfast in beefys was nice, the only problem was a piece of egg shell in 1 fried egg, not the biggest crime but shouldn't happen. We ate in the restaurant on Friday night, my wife had the lamb which she said was far to rich for her, I had the burger which was fine but little overpriced at £15. The main problem was the in room dining we had on Saturday. Firstly there's no children's meals on the menu which I find amazing, I asked if they could do meals from beefys menu but got a flat no. When we got the meals the fish had 5 or 6 bones in it and was a bit greasy. We are staying again in July but will not use the in room again unless the menu is better catered for all the family.

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Darran Bridgman . 2021-10-03

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Unlike most places this feels like it's in peak Covid lockdown despite being September 2021...

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Andrew Livingston . 2021-09-21

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Incredibly slow service, food was good when it eventually arrived but simply not enough staff on duty and the staff that were there were so over stretched they kept forgetting things. Had to ask for spoons four soup then had to ask for the bread that came with the soup, then had to as AGAIN for butter. Waited over an hour for our mains and then had to remind several staff that we had ordered drinks.

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Adam Johnson . 2021-08-23

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Got to say was really looking forward to taking 4 friends for an evening out at Beefys What a disappointment No Al- a-carte menu just one very ordinary menu burgers etc We all thought it was very very expensive for food and service I could give you a break down on each but you can tell we all thought it was very poor and certainly won’t be going back Much better restaurants about for that kind of pricing Sorry beefys but not good

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Terry Mitchell . 2021-07-24

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Thank you for the hospitality and the extra effort made for our friends Birthday.

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Oli Jones . 2020-12-22

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Good quality beef burgers and sides, decent price and prompt service

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Mikey A . 2020-11-04

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We stayed at the Ageas Hilton for one night and decided to treat ourselves to a Chateaubriand at Beefy’s. Really lovely meal, carved at the table for that extra experience. The kids had pizza and they were happy. The meal did come out really quickly so we had to ask them to slow down or we would have been out in 30 mins! We had a starter, they also brought out bread so we were a bit stuffed.

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J E . 2020-11-02

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Lovely food and friendly attentive colleagues!

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Steph Woodhams . 2020-10-24

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Good attentive staff. But unfortunately the food was not what I expected, I admit we were there n a Groupon deal, but the idea of Groupon is for people to get a feel of the establishment. Sadly I suspect that the quality is reduced for Groupon customers. By that I mean if we had gone without Groupon the bill would have been £140+ and for that sort of money I would not expect to be served frozen chips with my gourmet burger. Also 2 of our diners had the half a chicken option which was good but came virtually no vegetables to accompany it. Overall it was OK but only OK.

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Ken Griffin . 2020-10-11

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Great food and felt very ease as and covid safe!

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natalie croft . 2020-10-11

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Last visited back in January - I was just thinking back to the good ol’ days. Cannot wait for this place to reopen. I’ll be back from day one!

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Chris Austin . 2020-08-27

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Pub standard food, nice setting

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Simon Mabury . 2020-02-23

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Nice place but the food is expensive for what is is, standard pub fayre

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Simon Mabury . 2020-02-22

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An enjoyable meal here. Good views over the cricket ground. Service was quick and the quality of the food was good. Our visit was slightly spoiled by two large tables of very loud patrons who were all attempting to shout over each other from one end of the table to the other end.

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Iain Macpherson . 2020-01-09

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Had the set 3 course menu, which has a good selection of dishes on. Waiter was attentive although did not check with us during our meal if the food was satisfactory. Food was luke warm at best, drinks very expensive and the lightbulbs above our table kept flickering on and off. Not the experience I was expecting from a Hilton.

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Andrew Denton . 2019-11-30

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High quality food and service, slightly expensive but the quality to back it up.

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Shaine McGhie . 2019-10-05

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Nice food, lovely restaurant 1st visit and pleasantly surprised

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Lee Hurst . 2019-10-03

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We thought that eating at a Hilton hotel restaurant would be a great culinary experience, How wrong could we be! The service was horrendous! The table only had two place settings despite being a table for four and it was at least twenty minutes before someone came over to take our drinks order! While waiting for our main course, we couldn't get anyone's attention (appalling) so my wife went over to the bar to get more drinks. The bar man wasn't interested. He made her wait fifteen minutes before telling her that because she was having a meal in the restaurant that he couldn't serve her and she had to order from the table. We asked to speak to a manager and were told by a server that they would go and find them only for them to return to tell us that the manager had left. In her defence, the restaurant supervisor (Helene) went straight over to the bar and made our drinks order herself. We were seated in the restaurant for a further forty minutes before someone came over to clear the plates and ask if we wanted desserts or coffee. As a goodwill gesture they removed the service charge and knocked money off the bill. Appalling service over all and not the level i would expect from a Hilton hotel.

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David Thomas . 2019-09-05

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Waited to be seated for 10 mins staff kept looking back at us but no one came to seat us.£15 for a double monkey shoulder and coke ! Extremely grissley steak which I still had to pay for .£30! Poor waiters no check backs at all during service . Had to ask for bread because only a certain amount of tables were given it. Seats very uncomfortable. Wont be returning.

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Chris S . 2019-09-01

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We held our Golden Wedding family celebration at Beefy's, what a wonderful evening, nothing was too much trouble. The food was well cooked and nicely presented. Thank you so much to everyone involved in making our evening so memorable.

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Jean Bishop . 2019-08-19

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Great food and very knowledgeable staff. Bit pricey (especially the drinks) but quality was very good which makes up for it a bit. Would eat here again if I’m ever in the area.

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Chris Flynn . 2019-02-15

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Drinks were extremely over priced, the service was slow, waiter spilt the wine over the chair narrowly missing my wife, the fillet steaks were sent back as they were over done and covered in rock salt. Second fillet steaks came out 20 minutes later again over cooked and the toughest fillets we have ever tried, over done again..we had 2 bites and left them. Manager was very apologetic however the evening was quite expensive and obviously ruined. Never again, had better steaks and service from Miller & carter!

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Darren Kelly . 2019-02-04

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