Beefeater Whitley Bay in North Tyneside

The Female,,im supposing Manager, was Miserable, no eye contact,smile or anything.Our waitress on the other hand was very Nice,smiled a lot, very helpful and responsive.The food was OK,nothing to shout about. Our 1st time here,wasn't a very good experience.

Lovely service from chloe, even though it got busy for lunch we didn't wait long, and she was very attentive. Food was also nice aswell

Great value for breakfast 👌 7-11am - help yourself . The staff member dealing with us looked a tad harassed but a pleasant enough experience

Service amazing food which was steak, chunky chips,fried egg and peas.Peas were cold and the yolk was solid not dippy

What a location … right on the seafront! Lovely staff, so welcoming and really looked after us! The food was great, we had 2 evening meals and 2 breakfast - al superb!

First visit today and was very disappointed won't be back. Ordered 2 steaks medium well ( one had blood in the centre) triple cooked chips ( frozen chunky chips not hand cut as expected) garden peas ( hubby had 9 peas) no mushrooms or tomatoes. Ordered side of onion rings as none included but they had run out ( it was ten past 12) and to top it off hubby's glas was dirty.

Clean and tidy, food was ok, service was fantastic Lucie is outstanding 10/10.

We visited here whilst on holiday. There was a long wait for meals due to new staffing in the kitchen but we were well looked after by Rob who offered us extra drinks and an upgrade on our children's meal as a gesture for the wait. The food when it came was of reasonable quality, though some of it could have been a little warmer.

Stopped for a drink and was treated great sat at table ordered a drink

My regular Friday breakfast treat. With probably the best and most friendly staff in the country. Lisa is one of Geordie hospitality's finest.

We went for a delicious breakfast this morning; served by the lovely Jenna, she was so bright, funny and had great customer service! Food was lovely and we really enjoyed it! Would definitely come back again!!

Myself and my wife visited for a quick bite to eat. The set up is nice and staff friendly but the service was slow. Definitely a lack of staff for the size of the place. Food wasn't anything special at all I ordered the steak with prawns. Prawns well over cooked like rubber pucks. Asked for steak medium/well came to me over cooked. Well done and dry. The mushroom accompanying the steak was also not fully cooked and raw in the middle. Steak was sent back and the second one arrived again well done. You would think with the name beefeater they could cook a steak.

1 star review for a 0 star eatery. Requested steak to be well done, it arrived rare. Luke warm, Items missing from the plate too. Staff seemed like they couldn't be bothered, no one came to ask how our meals were, until they were clearing the plates, so we told them our concerns, only to be told we should have told them earlier. The wine tasted like vinegar, Breakfast the next day, oh dear..... rationing eggs! The full English was lacking. We'd pre paid for our meals, with staying at the premier inn, next time we won't..... but will visit and support the many local eateries.

Food was delicious and our waiter Rob was fantastic!

Not a bad spot for a meal. Clean and tidy. Menu had plenty to choose from. Lots of drinks on offer too.

Called I for the 1st time today whilst on on day trip. Very pleasant experience, very helpful staff. Food quality and service very good. Restaurant was very well decorated, clean and very pleasing. Would definitely be going again.

Came own to have a meal parking meters only accept card only had cash on me tryed ring restaurant to ask if any convenient parking but just rang and rang shame

Was good to get table service. Had ordered my meal. A bit later a friend arrived and sat with me. Stacey D, my waitress, assured me our orders would arrive at the same time., which I hadn’t expected due to the time lapse in ordering. They did arrive together. My steak was done just to my liking. The peppercorn sauce suited me as it wasn’t nippy. I’d ordered a side salad but am allergic to tomato. A nicely prepared salad with a variety of diced vegetables arrived. I was impressed by the service of both Stacey D and the kitchen staff. I was staying at the adjoining hotel which had sent me an email voucher offering 40% off main meals. Yet despite the big drop in income this did not affect the quality of service, detail and care.

Excellent service from Lilly at the Beefeater in Whitley Bay. Our first time in Whitley Bay, and definitely made better by the service from Lilly. Thank you.

Food was very nice good price staff are very friendly.

Partner had the steak pie and chips . Pastry was rock had and I had to eat my meal alone when they sorted his order out.

We were served by Rob and what great service we received!! Excellent atmosphere, food and all at fantastic prices! Highly recommend if you’re in Whitley Bay

Very nice roast beef dinner at an extremely good price. Waited a little bit for service but think our server was new. Will be back for another roast very soon

We were staying at Oremier Inn next door and had breakfast - fabulous- Tanya was the manager on the morning and is such an asset - she runs a tight ship. Greets everyone with a lovely smile and explains where everything is - Helpful, happy and a great ambassador. 👍 food fab - poached eggs done to order- perfect. Crumpets can be toasted. Earl Grey tea as well as breakfast tea - comprehensive food options and thank you for a great start to the day. Customer Service at its Best 👌

As a frequent customer of Beefeater, this is my first review, and unfortunately not a positive one. We visited this particular restaurant last night, and the waiting time for the food was outrageous. It took an hour for the food to be served to two adults and a 10 year old child. The staff were very kind and attentive, but the food waiting time was certainly unacceptable, especially considering the restaurant wasn’t even full.

Visited here as a group of 10, had an amazing time service was spot on,food was amazing everyone really enjoyed themselves. Big shout out to our server jenna who made sure our experience was fabulous. Will be back again

Our first visit Lisa and Dave were our severs they were very helpfull informative. we sat with a see view, which we enjoyed

Jenna was excellent and made us feel very welcome. The food was brilliant and even the kids enjoyed it. We had a 1 yr old with us and Jenna was very interactive with him keeping a smile on his face the whole time. Thank you for taking good care of us Jenna. Will definitely be visiting again :)

Quite surprised at the quality of the Sunday lunch we were served! Beautiful meat, vegetables really nicely done and the roast potatoes were perfect! Highly recommend getting the all you can eat potatoes and gravy, the pots the gravy come in are quite small but it's worth it to get the extra roast potatoes as well!! Only notch and why it's not 5 stars is there were no takeaway boxes and our son slept through our meal so we wanted to take it away! Granted, they did put it in a pot and wrap it but we didn't quite get everything that was on the plate! Fully recommend this place and thank you for the lovely service!

Great all you can eat breakfast for 8.99. Couldn't fault it

The restaurant was warm and welcoming. Our server Rob was friendly and helpful. The food was great. The price is fair. Would go again.

Nice waitress but obviously needed more training as we got charged the wrong price with our voucher after having words with the manager got it sorted but will never go back agree with previous reviewers not a good attitude

Beautiful food, friendly serving staff but a long wait for food has always been my experience since it opened

Loverly service and looked after me and my daughter very well - Jenna served us and was very kind

Eat at this restaurant quite often and have also had Xmas lunch on a number of occasions. The food is average but good Location for the beach etc. Some of the staff and especially David the manager is quite rude and clearly needs to brush up on his CS skills. We have noticed the restaurant is allot quieter than it has been over recent times. I wonder if that has anything to do with the atmosphere and customer service?

Typical chain restaurant food . Staff lovely and food came quickly . Would go again if in the area.

Great breakfast and friendly service 👌🏻

Booked a table for lunch, my mistake that I'd seen the lunch menu special online and hadn't realised it was Mon- Fri only so took the kids (all eat from the adult menu) expecting a cheap January lunch out...... £100 later for 3 meals and desserts I'm now raiding the piggy bank. But that was my error, just for that price I'd not have chosen to eat here. That being said their meals were all lovely and they finished them all. And the staff were lovely as well very friendly and attentive so 5* for them.

Staying next door at the Premier Inn, dinner and breakfast served at the Beefeater, a little apprehensive, I had a great meal, very comfortable atmosphere, freshly cooked, thoroughly enjoyed prawn starter, salmon fillet main, just delish, no room for pud but read great. Shout out to Rob who was serving, love you facilitated smartie ice cream for the little boy🙂

Another Christmas day lunch again this year and have to say it was lovely. The atmosphere was perfect and food delicious. Big shout out to Jenna and Lucie for their excellent service. Will be back again next year 😊

We were met by Lucie and taken to our seat. She was lovely and polite and made us feel welcome. Lucie was very attentive, food and drinks were brought promptly. Food was good, maybe a few more chips. 😊

Was staying at thr premier inn for a couple of nights while visiting from Doncaster, booked the beefeater for the new years eve party night, got to say we really had a great time, the meal and the atmosphere were really good, only to be betterd by the excellent friendly staff. Would love to return sometime in the future.

Beefeater, Spanish city. Boxing day. Ordered a Turkey roast. It was over 1 hour from when we ordered, when the waiter said, should be another 10 to 15 minutes. If I had known how long the wait would be, I would never have booked, and would have chosen to go elsewhere if told when we ordered what the expected wait time would be. I asked to pay for what we had, and left. The waiter was nice, very friendly, attentive with what he could. Even offered the drinks for free, I refused and asked to pay for what we had, told him not his fault (it wasn't). He was on the ball for his part of the job, very good attitude, you could tell he cared about doing a good job. But alas... We watched people who sat down after us, be served their food and eat most of it, whilst we still hadn't been served our main course. They weren't even that busy, maybe just over half capacity, multiple tables were free inside. Anyway, I can't recommend based on our experience, and obviously wouldn't go back.

Last minute booked a table prior to going to the theatre.

Lovely meal today 50% off mains and free bottle red wine also great staff

Very polite staff. Has Chloe as our server. Was very friendly and made sure we had whatever we needed.

Excellent time, great food, lovely service Would recommend

Lovely meal today great fillet steak and rack of ribs both very tender. Staff always friendly and attentive, thankyou to Lisa great service

Enjoyed the food and atmosphere. Traditional English food really nicely cooked and served. Steak Diane was good, with delicious mushroom sause. Starter tomato soup was also tasty. And dessert "Spiced Apple and Blackberry Crumble" is just perfect, backed from real berries, a bit sour, great accomplied with ice cream. Really loved it, will definetelly come back. Free bottle of water. Already with lovely Christmas decorations.

The food was great, thank you to the chef, and Danni was superb. Thank you Danni

Really nice meal right on the front. Had the gammon and though the meal was really good it did take a while to come, the venue was busy so was to be expected. Donna served us nice and very helpful, especially being so busy.

We just came here for lunch on Saturday and had a lovely time, the food was delicious, we had the gammon and chips, and the service was really good. Our server Donna was so lovely and helpful. Thank you!

Great meal with the family for mothers birthday. Steak is always cooked to perfection and service is always with a smile 😃 thanks.

We didn’t receive a particularly warm welcome- we were made to feel we were a bit of an inconvenience arriving without a booking! Having said that, the food was good and our waitress Lisa was friendly and helpful.

We went here tonight for dinner and I ordered the mixed grill and my partner had the chicken, ribs and chicken wing dish. I asked for my steak well done and when I cut into it, it's was quite rare. I was asked if I wanted it put into the oven to cook it longer and I mentioned about the peppercorn sauce being on, but was told it was fine. The steak came back to me and was still pink in the middle, so I gave up at this point. We got the bill and I was still charged full price for the meal, even though I wasn't able it eat the steak the way it's cooked. I am immunosuppressed due to an illness, so can't take risks of not having meat cooked thoroughly.

I can’t put into words how such a standard meal out with friends became such a great experience as a result of being looked after by their waiter, Rob. What an exceptionally kind, funny, friendly individual. Myself and my friends really enjoyed our visit as a result of Rob looking after us. He is such an amazing character! Also, the food was fabulous thank you to their wonderful chef Leck! We will be back! Thank you guys. These guys are an assest to Beefeater, Whitley Bay!

The food was quite good and the waiter (Rob) was polite, friendly and helpful. A very pleasant chap. If i was to offer some constructive criticism i would say that more support and attention should be given to front of house. Every time I go to the beefeater we wait some time to be greeted at the main entrance to be allocated a table ( booked or just walk in) I understand that its all hands to the pump when busy but first impressions count and i have witnessed folk walking away out of frustration.

Amazing food, Atmosphere and cosy Jenna was very attentive and friendly, went above and beyond to make our dining experience wonderful and a night to remember! ☺️

Amazing food, Atmosphere and cosy Jenna was very attentive and friendly, went above and beyond to make our dining experience wonderful and a night to remember! ☺️

Great night at The Beefeater in Whitley Bay for my elderly Father in Law’s Birthday. Quality Food, drinks and atmosphere all faultless. Experience was greatly enhanced by our hard working waitress Jenna who went the extra mile looking after us, especially my father in law. Even my mother in law could find nothing to complain about( a first). We will be going back

Along wait for food,had to remind staff we were still waiting after 40 mins. Food was just warm. Not very good service at all.

Had a fantastic date night here. I particularly loved the Hallo-me burger with added veggie bacon, cooked beautifully by chef Ronnie. Service from Stacey and Tanya was perfect and very quick. Throughout our night they continued to check our drinks were full and the food was lovely, which it most definitely was. Will visit again!

Lovely meal and drinks with friends here. Great service... special mention to Helen who helped our group on the night.

Amazing service from Jenna who was attentive, friendly and welcoming. She was helpful, knowledgeable and patient whilst we decided.

Food good nice atmosphere good service. Very friendly.

Just popped in for a drink but the Sunday Lunches coming out looked really nice. Might go for one next week. Nice friendly barman

Had Sunday dinner just the right amount nice food but very slow service but did keep us updated and got free pints so didn't mind much

Great place great food the lady serving us was loveky but took ages for our drinks and even longer for our meal we had to give them a nudge as we were going to a show but got it all in the end just had to quickly eat up.

We went for lunch and really enjoyed our meals and our server Jenna went out of her way to make sure we were happy & had everything we needed! Will definitely be back again

Just arrived home after family meal at Beefeater Whitley Bay. Usually very good but the steaks tonight were poor, full of fat and very hard to chew. Not pleasant. We told the staff and explained usually fine but very disappointing tonight. No offer of free drink, desert, money off. Would be reluctant to return. For what is primarily a steak restaurant this was a real let down and the meal could not be enjoyed. Good service but poor customer outcome.

Lisa served us very well and was cheerful with it.

Great experience. Food was good. To my surprise, a lot of vegan/ vegetarian options. Food was good. Diner vibe. Simple but good I would say. And great cocktails.

Beautiful meal and lovely staff 10 out of 10 👍👍

Lovely place. Nice food. Server was very charming

Very attentive and polite waitress, excellent food and good value.

Crap, no atmosphere, poor food and slack service!

We have just had a family meal at the Beefeater at Whitley bay, we ordered an side of order prawns and recive two very small pawns, when we spoke too the lady that served us she said that she feels embarrassed serving this and we should send a review if we are not happy,

Warm friendly fairly quick and hassle free

Went in for drinks only. Great staff. Great service. Nice coffee. Decent pints of Madri at average prices. Will be going back

Good food, excellent value and very, very good service.

Only met my friends here before going to the theatre. Lovely location, and I would like to try their menu one day.

All in all, great service was a bit slow, but the food was grand.

They could give a few more chips on the mains and the nachos could have cheese, for the kids starters, however the fillet was cooked perfect and the service from Rob was exceptional. The place was so busy, I couldn't believe he didn't have anyone else helping, but he was so welcoming, friendly and attentive and nothing was to much, despite him being rushed off his feet. We eat out lots and it's rare to find someone with such a lovely manner, who is keen to ensure everyone is happy. He is so hardworking and went above and beyond for eyeryone. Rob really needs a promotion and we will be back because of the service tonight. Thank you! 😊

Only stopped here for some drinks but was reasonably priced and perfect location along the seafront. I will add the food did look good.

A special shout out to Tanya who took care of my family tonight. fantastic service thank you ... ' it was abit busy and seemed to be abit short staffed tonight which is a shame to see when.some of the staff looked to be working so hard .. (Beefeater .. look after the good ones and they will look after you) .. food was lovely, thank you for an enjoyable meal !

Fantastic food, service and atmosphere. Popped in for breakfast, excellent deal £10.99 all you can eat. Special thanks to Danni, Lisa and Peter for the excellent customer service too.

Waited ages to be seated. Was walked past and ignored for nearly 10 mins. Daughters egg had a beard hair on it. Onion rings dry and horrible. Food bad quality. However our servers where very nice. Not worth the money. Will not be returning

Average bar standard. Nothing wrong with it but lacking in selection. The location is really the best right by the beach, south east facing meaning it gets the light in the morning and early afternoon.

Came for breakfast and seen the sausages were over cooked, fried eggs were very rubbery like they had been sitting there for an hour hash browns were the only thing that was nice. Ended up having cereal and a coffee.

40 minutes for the starters to arrive, 45 minutes for the main courses. It wasn't even very busy when we arrived. Food not very good when it finally arrived. My chicken was barely lukewarm etc etc.

I ordered a a beef burger and a baconeater burger for my son, both burger is basically the same size with the same amount of chips on the size, but somehow the beef burger is £8 but the baconeater is £15, also both meat in the burger is cold, and the baconeater burger only have 2 bacon, which in the picture in the menu, it has more and seems like it's much bigger. The waitress seeme like she is tired and doesn't care about us. And the food took almost 45 minutes to arrive. Would definitely not recommend.

If you have an allergy, please avoid they don't have a clue.

Great location, lovely staff and my favourite place in the North East for breakfast. Highly recommended

A lovely place to stop and have something to eat and drink

We visit here regularly on a weekend for breakfast. I'm not usually one for buffet breakfasts as I like my food fresh however I love there system where they don't just pack loads under heat lamps and leave for guests to finish it only so much is placed out under the heat lamp and quickly replenished for other guests to be able to eat it fresh. There eggs are lovely and soft in the middle staff are always friendly and the service is always great.

We are on a family trip to Whitley Bay for my father’s 75th birthday with our two young sons. Upon arriving, we parked up and popped into the Beefeater for a quick lunch and a few drinks. It was certainly a nice way to start our trip! The food was fabulous—hot, tasty, and cooked to perfection. The staff were prompt, professional, and provided exceptionally friendly service. A special shoutout to the manager, Scott, who made our visit truly memorable. He noticed it was my father’s birthday and went above and beyond to make it special. After our lovely lunch, Scott brought over a signed card from the staff, a bottle of beer, and some chocolates. My father was very thankful for the kind gesture; it added wonderfully to his celebrations. Highly recommended!

Decent chain pub food and service was good enough but was forgotten about at deserts as we were at outside sitting.

Went with my son yesterday, even tho restaurant was pretty much empty we could not choose out seats. Took ages for food to arrive, both burgers cold. My son's beet patty was burnt and hard to chew. Also, he found a hair in his burger. Raised this with waitress who apologised and informed the manager who wanted to speak with me. Manager never arrived, had to prompt 4 times to bring my bill over. Fair do, wasn't charged for this sad story of a burger but would not recommend .

Nice place very busy with lots of outdoor space the food looked good

Service was great our waitres was attentive and friendly food was good would visit again,