Beefeater preston brook in Halton

Staff were excellent. Food was fine for three of us. However, my husband ordered steak but it was not good, so he did not enjoy his meal. A big concern was the condition of the chairs, carpet etc ......all very dirty! Chairs full of stains (we had to change ours) In general, that was very off-putting + would discourage me from taking guests there in the future. Shame because it is local to where we live. Please clean the place up and we'd love to come back!

This restaurant never fails, my wife and I have dined here many times. Karen and Emma have looked after us on several occasions and are both friendly and know the Beefeater system perfectly, professional and courteous always. They are a credit to the brand ! We’ll be back.

Just returned from another lovely Sunday roast at the Preston Brook. Food tasty and plentiful. We try and visit every couple of months as both myself and partner enjoy the Sunday roast menu. Lots of choice and extras to enhance your meal, the staff are always friendly and helpful and the pub has a lovely welcoming atmosphere. Great value for money and accommodating for any age.

My wife and I haven't visited this restaurant for several months due to personal issues but when we both visited last Wednesday 2nd October you would have thought we were royalty. The reception we received from Karen, Emma and James the general manager ws unbelievable and added to all of that so was our meal. Well done beefeater preston brook. Kind regards Phil and Helen Buckley Cheshire

Very good food would recommend. Emma our server was great, had the fillet steak and was cooked perfectly. Will definitely be back soon

Had the fillet steak which was fantastic. Would recommend. Also staff really friendly and quick service. Maria C in particular was great.

The food was excellent and the staff were second to none very happy will definitely be visiting again. Karen was excellent !!

We came on the off chance that we would get a table as it was the Sumner Holidays and we were seated quite quickly. Emma was our server . We always like coming here as we know she’s always working so will be guaranteed a friendly welcome . Always has a chat no matter how busy it is and you can see this with all customers . She took our order quite quickly and the food came out quickly even though it was quite busy. We had the mixed grill and sirloin steak which was cooking to our liking . Food was lovely as per usual. Excellent service again . Thank you Emma

There was 6 of us went for breakfast. Everything was perfect with a wide selection of continental and lovely fresh cooked food and kids eat free is a winner

Reading other reviews I was disappointed expected better. Roast dinner potatoes and parsnips burnt and meat tough. Vegetables one soggy one hard ! Carpets filthy , food under our table which was old and marked, chairs heavily stained and worn. Needs deep cleaning and updating. Only plus were the 2 lovely ladies who were trying hard to do everything including drinks but this meant slow service (which is not their fault) there should be more staff to support them . Sadly won’t return

I say this while I am still eating, very friendly staff, excellent roast potatoes I even ate my nans. The chicken was lush and wasn't dry, and the gravy was delicious. The server we had was very kind and welcoming and very attentive towards her customers. RUN DO NOT WALK FOR THE ROAST POTATOES! my experience was amazing and definitely will be returning.

Fantastic service by Emma and James and top quality food as always off the very cheap but good quality day time saver menu. Will be back again for sure.

In our travels to Wales, we stopped off here to grab some food whilst the roads were congested. Staff were friendly and happy to help with gluten free menu as I’m a coeliac and need to follow a strict gf diet. Plenty of choice on the ‘muggle’ menu and the gf. We both had a burger and you wouldn’t be able to tell which was which. Food was delicious!

Had a party close by so stayed at the hotel. Had evening meal and breakfast. Evening meal was spot on steak was perfect. Breakfast was good also maybe a little pricey though.

Nicer food and better value elsewhere. Asked for menu from banner and told ‘it’s changed’ . Well if it’s changed take the advertising banner down. Ordered from main menu. Very average. Supposedly ‘triple cooked chips’ were hard and barely cooked. Staff indistinguishable from diners. Trainers, jeans and casual shirts. Staff while not rude seemed to be on autopilot. Will not be returning despite being given discount voucher to use next visit.

Great food, wonderful service. Manager James was brilliant and super attentive. Best meal out in ages. Thanks and we’ll be back next time we are passing!

Excellent gluten free menu, so good to be able to eat a “normal” meal. Lovely helpful staff. Very enjoyable meal. Well done thank you.

Being unable to walk at moment the staff were brilliant. Couldn’t do enough to help. Food was quick and came in good time but not rushed.

Travelling from Scotland. Booked a table and we were very early but this was no problem and we were given a table immediately. The staff were very helpful and friendly. Service was perfect. Special thanks to Caren and Em but the whole team was great. Will definitely return. We had the steak which was amazing.

Fantastic staff and food, the staff are really friendly, and all know their menu very well, great recommendations especially for our younger diners. The food was fanatic, Sunday roasts available as well as main menu, so plenty of choice for our group of 11 out for a birthday treat. Thanks to all the staff, Caren, Kath, Hannah & all the others. Our family really enjoyed it.

As always very clean establishment , food great and staff excellent. All staff are very friendly Emma is so caring of all customers.

Sat in the bar and had 2 ultimate roasts. Everything was cooked perfectly. Served by Rhian on the bar. Restaurant side was busy and staff were all great will be back.

Came in on monday night and ordered 2 medium rare mixed grills and my my the food was to die for everything was cooked to our liking, we were shocked as it was a lot busier than we expected it to be for a monday but with food like that we were not suprides and the food arrived to our table in no time. The only downside was the staff we did see looked really busy feels like you were short staffed and we didnt want to order any more drinks to add the pressure onto your staff but nevertheless we had a good night.

The best Sunday roast! We went as a big party of 9 people. All food was piping hot and absolutely delicious. We were served by the loveliest ladies, Caren and Hannah. Nothing was too much trouble and they really looked after us. I'd highly recommend eating at the Beefeater Runcorn.

Yet again fabulous breakfast at Beefeater Preston Brook with grandchildren who love the place. Food good quality, excellent value for money and very friendly staff who go out of their way to ensure everything runs smoothly. Thankyou Caren and Kayleigh

had a lovely time, food was beautiful and it came out quick and was piping hot! amazing service from Rhian - we will be back again!

A lovely atmosphere with very pleasant staff. Emma & Caren served my daughter & I, nothing was too much trouble for them. The food was excellent, we had a special, 2 for 12.99 & really enjoyed it. We both went for the lasagne. Felt really at home & would certainly go again. Highly recommend.

We had the full English breakfast. There is plenty of fruit juice, cereal, mufgins etc to start and then your full English. Nice quality food, great service and a nice clean place. I finished off with Toadt and Marmite/jam. Well worth the £9.99 each. Dawn served us and she was lovely. Really polite, friendly and helpful. We will definitely return

I come every month or so with 4 friends. We have always been made very welcome by Caren and Dawn who go out of their way to accommodate us. Nothing is any trouble for them. Xx

we had a lovely lunch with our grand daughter. We were all looked after by Caren and Kath. Not too busy, didn't have to book a table.

Great as ever. We only eat in the bar served by molly. Food was spot on no complaints will definitely be back. Well done preston brook.

Another great meal never disappointed. Service was brilliant thank you Emma you are credit to Beefeater. My favourite Beefeater

Birthday dinner with family service was great Rhian who looked after us was very friendly and afficient the food served was really good everyone enjoyed it

Arrived at midday reserved table for 3. 1 other customer visible indoors. 3 staff stood behind and infront of the bar. I wasn't asked if I was dining. I pointed out the lock on the front door was not retracted. That was discussed by 2 staff then I was asked if I was there for lunch? An individual told me they have the roast lunch every Sunday and they had their order taken, meal brought, eaten and departed before our meals were brought to table. We watched as a group of 3 had burgers brought to their table. A couple adjacent to us had starters brought, another couple had a roast lunch each brought out before ours and a further couple served, all arrived after us. The garlic bread starter requested to come with the lunches was brought ahead of them and was dissapointing it was hard? At no point did a staff member acknowledge we were waiting significantly longer than all other diners. The kitchen staff had presented a very pleasing plate for each of the 3 meals ordered when it arrived. Everything was cooked well thank you. But there were no shredded greens as described on the menu for the best ever Sunday Roast. We asked if a second Yorkshire pudding could be provided but told "no, if you want another it will be charged extra for". So advertising unlimited Yorkshire puddings, roast potatoes and gravy we didn't waste our breath asking about the other 2 alleged unlimited items. Should the menu's be withdrawn and re written then? We asked if there was any cranberry sauce please? No. Menu says with all the trimming then lists the pigs in blankets and cauliflower cheese were additional charges. No stuffing. 1 of our lunches the steak sampler 24.99 requested no tomato please so the flat mushroom was omitted too. There was no acknowledgement even as we paid that we had had to wait longer than multiple tables. One pudding had been ordered and eventually delivered. 2 and a half hours on exiting.

Had a really nice meal with my wife to celebrate surviving dry January (ok the 31st is still technically January 😁) We were spoilt by Ellis and Emma who are very friendly, bubbly and smiley and made us feel really welcome (like I'd known them for years) I'm sure we will be back before dry January starts again.......

Food was delicious, Ely and Rhian were both very friendly and polite, they looked after us during our visit. Would recommend a visit

Been coming here for about 2 years now, cannot fault the staff, never had any issues with the food, always comes piping hot! Started bringing the parentals, then they started coming on their own midweek...A big thank you to the manageress who always asked mum...

Another great Sunday lunch with family and friends, our son had the sharing Sunday lunch and was amazed, more than enough for two of them. The youngest had a child's meal and really enjoyed it (he's the fussy eater). The rest of us had a...

We visited Sunday night. We had great pleasure in enjoying are steaks they were cooked to perfection my fillet was the best Iv had, really tasty peice of meat, well done to the chef. We haven't been for a while as last time a male...

booked table for 4pm prawn cocktail excellent unfortunately one of our party went to order Sunday lunch and was told that they had run out chips not the best service a little slow considering they weren't busy will go back again just to make sure...

Excellent service. Easy to book, really friendly staff, lovely food and service. Thank you. Will be back

An evening meal before going to a show. Second time I have been herein a month. The service from the staff was first rate on both occasions. They were very attentive and welcoming. (5*for Claire) The meals were well cooked and tasty.

I have been visiting Preston Brook Beefeater with my partner and family for many years, becoming more frequent as other places locally are getting worse. My family and I have always been made to feel welcome, served with friendliness, charm and professionalism by the team...

We called in for a breakfast and were very pleased with the quality of food and service. We'll definitely be back again. Thank you Caren and Hannah.

Once again, an excellent meal and service. Always a great welcome, ideally situated for us just off the M56. Great choice of dishes, including Gluten Free.

The food here was lovely, but the highlight was definitely the great service from Caren and Emma. We will definitely be back.

Great food, tentive and friendly staff, Great fresh and pipping hot food lots of regulars in there which is a good sign. Will be Returning again.

Fantastic breakfast freshly cooked lots of options and great service. Friendly and efficient staff who took great care to make sure that our three coeliacs ate safely. Kids eating free was a welcome bonus. Great value for money. Thanks

The staff were great, thanks Caren & Emma, Festive menu for lunch, back to normal menu from tomorrow. Food was great, really enjoyed our lunch. Great value at £20 for two courses. Happy New Year to all the Staff.

Table for 14 . We all live in different places , so find this place very handy for a good meet up.

Can’t thank Caren and the team makes us feel like part of the family always look after us, food always quality, nice to have this so close to home. Well done x

Excellent food, great choice and fantastic service The waitress Karen & Cath were brilliant They always are!! It’s always friendly efficient service We will be back Donna Ryan

Sunday lunch was great, off the festive menu where 2 courses are less than £20 each. Our servers today were Kathy, Hannah and Caren. Even though it was quite busy, we didn't wait long for service/meal delivery to our table. The staff are always courteous...

Called on our way home from shopping and was more than happy with the food and the service far better than the usual beefeaters i use in Manchester could not fault anything

Wonderful breakfast served by Caren, great quality and value for money. Highly recommended. Compliments to the chef James and Caren for the excellent service.

As always excellent food and service at the Prestonbrook Beefeater. If you want quality this is the place to come. All the staff are always happy to help and the cleanliness is always good. Will be returning with more friends and family

Came here on Friday night for a meal with family there was 6 of us for a festive set menu the food and service was excellent will definitely be back

Although they offer gluten free and vegetarian options, don’t believe that they are safe, as I did. We booked a table in advance and the restaurant was practically empty and despite being seen by various staff members we were not acknowledged and made to wait...

Ordered a mixed grill, Lewis cooked the meal and it was grilled to perfection. Fair play - keep up those standards and people will return 👌🏼

Came in Thursdays evening and Friday around 4pm, we stayed next door,food was absolutely fantastic,our steak were cooked perfect..the lovely Emma served us both days,she made us feel very welcome she very friendly and smiley, we will be back in December and really looking forward...

We stayed at the adjoining Premier Inn for 2 nights and ate here on the meal deal. Breakfast was excellent both mornings. Dinner the first night, a Friday, was superb beautifully cooked steak and crispy, fluffy chips. Saturdays dinner wasn't so great but acceptable. We...

Fantastic quick lunch great food served promptly. We both had the chicken Skewers and the biscoff sundae fir dessert all were very nice. Will be back

We ordered srarters for the children, 2 children ordered pigs n blankets. I felt sorry for them when they came as they got 2 each. Even the sauce pot was a bigger portion then the food itself. I child ordered normal pizza whilst the other...

We ate both dinner and breakfast here and were greeted by the same hostess called Claire who checked for any food allergies. I had the nachos to start and the vegetable skewers for my main, and although the restaurant was very busy we were served...

Fabulous service as always from Caren & Kath, nothing is too much trouble for them. I would highly recommend a visit

Family get together for 7 people. Excellent service from Caren and Ellis. Nothing was too much trouble. We had the lunchtime 2 for £12.99 menu. Good selection on the menu. Although they were incredibly busy food arrived steaming hot and was excellent. Finished of with...

Lovely food and quick service .. Always find my weekly visits enjoyable especially when Emma is serving us. She knows what drinks we have before we ask which shows how attentive she is. She takes the time to talk to us and is very friendly...

Food here is really good. Atmosphere and service was also really good. Will be recommending to friends and family.

Visited with friends and family. Service was really good, food was fantastic. Really good 1st time visit to the Prestonbrook. There isn’t one thing I would change about my visit to here.

Called in on the way home for something to eat, it was quiet when we arrived yet service was quite slow throughout the visit. Staff were friendly. We ordered vegan tomato soup and the breaded mushrooms, vegan skewers and chicken skewers. Both on the lunch...

The place looked welcoming and Clean we were greeted by staff as we arrived made my Granddaughter feel special place appeared full of guests Menu had. Good selection. The food was hot and well presented staff seemed polite and attentive some sort of festival was...

Visited on Saturday and the service and food was really good. Manager on duty Jamie was really nice and very helpful. Will be bringing the rest of the family very soon. Nice to see Christmas being advertised already. Can I just mention the place was...

Pub was really nice and clean and the service was fantastic to. Food was served nice and hot. I will be bringing the rest of the family when we next go out.

We have been here a few times and it’s always lovely! The all you can eat breakfast is always nice aswell as other meals and the staff are all very friendly and efficient! Thanks very much 😊

We've been many times and always been happy. But our recent experience at breakfast was very disappointing. Sent our food back as it wasn't hot. They returned with 2 "new" breakfasts that were supposed to be cooked fresh by the chef. However, basically all they...

Popped in for food on way to meet friends .food very nice big portions and fresh.nice clean restaurant with plenty of room .what made our stop even better was our server ..ellie she was very polite and helpful.a credit to your restaurant.beefeater runcorn. Thank you...

My husband and I visited your restaurant to have breakfast. We could not believe the variety that was available for only £9.99. They we also found out that 2 children upto age 15 eat free with every paying adult. What a bargain! Your staff were...

Family of 6 for granddaughter’s birthday treat. Table booked,arrived on time and promptly shown to table.Served by Niamh,drinks arrived shortly and meals soon after.All meals well cooked and nicely presented Especially our mixed grills with all elements cooked perfectly (as per our last visit). Our...

All for familys an helping people out free kids but make a pensioner pay £7.99 for a peice of toast of coffee should state thats whats the price is even u get nothing an manager was snotty and not very approachable rude and unhelpful i...

Called in with my grandson for dinner for the two of us. Caren looked after us, checking my grandson was OK. We both enjoyed the food and dessert. Always friendly service, even when busy like tonight. Thanks Caren

We have been long standing customers at Preston Brook as we have family living nearby. As Beefeater loyal customers we get many great meal deals and used our 2 Dine for £30 voucher. The food was delicious particularly my wife’s chargrilled salmon. We both had...

Stopped here for food after a very long family day out. We were greeted and seated quickly. We were served by Rhian, who was super pleasant. Orders were taken quickly, food took a little time to come but this didn’t bother us.. at least it...

Service was quite slow. Ordered drinks and waited over 15 minutes to receive them, needed to ask where they were a couple of times, excuses without apology given. Didn't receive them by the time they took food order. Finally received them, no apology for wait....

Great steak and brilliant customer service from Rhian , she was polite and friendly The service was excellent and the food was delicious . We will be returning

Went today 29th July for breakfast with daughter and her boyfriend for breakfast, it was fantastic, made so even more by the staff Caren, Claire and Kath, great welcome and really attentive. Thank you Ladies. Steve, Steph, Meg and Owen X.

Emma from behind the bar is amazing so friendly, she is a credit to the company. Her service and manner is outstanding. Thank you for making it so enjoyable x

Visited on Sunday 23.07.23 and had the ultimate roast. Gorgeous. All cooked perfectly. It's the 2nd time we have been to this Beefeater and can't fault it. A big thank you to Caren who has served us on both occasions. She is friendly, helpful and...

Popped in for a breakfast date with my girl, service was absolutely spot on.. couldn’t thank Dawn and James enough, professional service from start to finish.. Nice one Lewis for our cooked breakfasts.. Defo no glass in it tho as I know the kitchen is...

Spend just under £100 on 3 meals 3 starters 3 glasses of pepsi.! To find a piece of glass buried in my steak.. ask james the front of house manager, an he tried to tell me it was a piece of rock salt.!! Even thought...

Absolutely fabtastic value. £9.99 all you can eat breakfast which includes continental and cooked breakfast freshly made includes choice of eggs. Service fabtastic, attentive and you feel valued. Used to go evenwood but will now be going here all the time.

Came in Monday night for a meal. There was 4 of us the restraunt was very busy but was made welcome by the manager James who sat us promptly and made sure we was aware of anything out if stock etc. We was then served...

Tried the Sunday Lunch Sharing platter, really well cooked, really nice array of food supplied on a platter for us to share, we had ½ Roast Chicken & Roast Lamb. Didn't need extra Roast potatoes or Yorkshire's as there was enough on platter. Definitely go...

Booked online at 15mins notice. For 6:30, seated within a few minutes. Staff were very friendly and knowledgeable about the menu. Settled for the main menu, my wife had the Rump steak with veg rice and I had Ribs & chicken. Both really nice and...

We came out on tuesday evening and we were greeted at the door by emma who was very caring even asking if we had any dietry needs we decided to go for 3 courses and although the prices are a bit expensive but the food...

Caren and Claire went above and beyond. They were out of soya milk at breakfast which would mean no coffee and no cereal for me. One of the ladies drove to the local shop to pick some up so that I could enjoy breakfast with...

We are here again visiting friends. Caren and Dawn catered to our every need. They remembered us from our last visit which was nice. We received a lovely greeting from Caren. Dawn took our order and served us a lovely breakfast and asked how we...

Emma and James the management team offer an Excellent service from friendly and efficient staff, the menu selection is very good and good value Highly Recommended

I quite often travel down for work in the local area, and have tried number of hotels and eateries attached, however time and time again I see myself coming back to this place. The staff are friendly, nothing is too much of a hassle for...

This is my number one on the list of places I like to eat at. Guaranteed great food lovely staff and a good night. Emma and her team of staff are extremely friendly and very welcoming and will do everything to make sure you really...

Service brilliant as always, always made to feel really welcome. Food and service perfect. Every beefeater should have an Emma in charge cos she's the best , she always goes above and beyond to make sure our visit is perfect. Our number one place to...