Beefeater Grill in Torbay

Absolutely fantastic service. Kept our children fully entertained throughout the evening. Great quality of food and service all round. We will definitely be returning and a perfect end to half term as a family. Thanks.

I have visited the beefeater with my family for dinner on 03 October, an my arrival the manager Jodean was very friendly and welcoming showed us to our table and our server and check back an us during our meal. Our server Daisy's was excellent from start to finish very polite and friendly. Atmosphere great and i must say the restaurant is very clean and tidy, and the food in general excellent quality tastes.

Very nice breakfast, Brilliant service! extremely friendly staff, great sense of humour. Will be returning for sure!!

We arrived after 8pm on a Saturday and so were unable to sit in the restaurant. We found a table in the bar though. The food was very good at reasonable prices.

I’m local and ALWAYS choose this Beefeater. Amazing value, delicious breakfast, so much choice. Clean. But I mostly visit because of the super-friendly staff. Always smiling and familiar. Massive shout out to EMILY. She’s absolutely lovely and makes the front of house so warm and inviting. Wonderful x

Firstly, the staff were friendly, and competent, and restaurant was clean, that's the only good part. The food was horrendous, I had prawn starter, tasted of nothing but water, the full rack of ribs was pretty flavourless and dry, ordered a medium steak that came rare and was watery and tough, and onion rings were overcooked, the chips were actually nice. I've not been to a beefeater in years, and with this quality of food, I won't be returning, not sure how they are still open, with the great restaurants that are now everywhere.

Situated on the seafront in Torquay. Nice garden area to enjoy a drink & food. The staff were very pleasant and service was good. Food quality was good, I enjoyed the chicken melt.

We went there In the afternoon before going to the fair with my children, was greeted at the door by a young girl who was happy and smiling. Showed to our table and had a drinks order taken straight away by our waitress Alisha. she was very friendly with our children, getting them colouring in and was patient whilst they ordered their own meals. Definitely would return and will be requesting Alisha if she is working, she made our lunch enjoyable and less chaotic.

Food a little slow very busy.2meals arrived together.cold chips on my meal wife's meal ok .sent back returned to me chips warm gammon then cold sent back pain .wife nearly finished now meal turned up lovely and warm now .but should have been right in the 1st place.was planning to return for a meal in the evening another night .won't bother now

Food was alright I suppose and the person who served us behind the bar was friendly, but I'd never go there again... We Ordered the set menu, and we had to ask for the dipping sauce on our starters that was supposed to come with it, then after eating our mains several staff walked past our table after we'd finished and just sat there with empty plates for about 30 minutes. We had to ask them to clear our table and bring out the desserts we'd paid for, which they brought out before still clearing the table. The custard on the dessert had a skin as if it'd sat under a heat lamp for a while... But at least the ice cream was still cold (Supposed even they couldn't get that one wrong). Then to top the evening off the bar staff were still serving a couple who were clearly drunk and disruptive, to the point security had to kick them out just after being served. Definitely a place to avoid!

We came here for dinner on a Monday night which was surprisingly busy, we were shown to our table fairly quickly and sat looking out to the sea. Our waitress Alisha was very attentive and made sure we had the best service possible, despite having what seemed like 100 different things to do. The food was very well cooked and the ribs were amazing would definitely be dining here again.

We came on Sunday for my great grandson’s 1st Birthday there was about 12 adults 8 children, Matt done a fantastic job getting all the food out together nothing was too much trouble. Food was great couldn't fault it. Excellent service given

If going to eat would not recommend eating outside!! The staff are that slow, they don't clear tables quick enough inviting all the seagulls to come around, who then help themselves to your table! My other half went inside to get another drink and some salt and vinegar, after they bought our food as didn't realise had to get own condiments before. Queue the seagulls, knocking over the whole plate of food. An £18 steak! All over the floor! Went inside to tell them and said had to pay for another meal! Sorry but rather than having 4-5 members of staff stood behind a bar doing nothing, get the tables cleared in first place. Even I couldn't eat my meal in peace, and after speaking with them inside, the manager did absolutely nothing, said he had been to long getting the condiments and said that's just the seagulls for you... erm no, manage your staff. Even someone else sat on the table behind us went in to say what had happened and reason but manager was rude and unhelpful. To top it off, I stood up from our table as once again seagulls all over, and when sat back down they'd then sent someone to clear up outside only to take my plate with half eaten food!! I mean come on! I hadn't finished. Very poor indeed. Unsure if new management but weve been every year for the last 5 years, and never had an issue before but then the outside has always been maintained well so never been a problem. Even after telling them there was food and broken pots on floor, no one came out to clean it up. Very poor management.

Came in with a group of friends for a meal and the food was delicious. Staff were lovely and very attentive to the group. Thank you to the Manager Kyle and his team for an amazing evening! Will definitely recommend to others.

Restaurant quite grubby, some of our food was cold, waitress quite rude, not a very good experience for us at all. Would not return 😕

I don't normally do reviews as not really that tech minded, but thought the meal I had and the service we were given deserved noting.My visit was with a colleague a few days ago, we were greeted at the entrance to the garden by a very helpful guy with a beard (didn't get his name unfortunately) who explained that if we were sitting in the garden we would need to order and pay through the company app, sorry website. As we found out the website can be a bit tricky but thanks to further assistance from the guy with the beard we got it sussed (seems we weren't the only ones as we watched him go to several other tables to help).We eventually managed to order Fish and Chips and a couple of DoomBars. The beers were brought out after a short wait by Mr Beardy (I wish I'd caught his name to give proper praise), this guy seems to be everywhere, greeting and helping guests, running drinks and even clearing the tables, during our hour or so there he hardly stopped. Fish and chips were brought out by a young lady and were possibly the best I have had in Torbay for a long time, batter not too crispy with a beautiful piece of fish inside and just enough chips. Both plates were left empty and after another DoomBar each, which also went down a treat, very well kept, we decided to head off.We will be back, and hopefully next time I'll get Mr Beardy's real name.

Me and my partner visited here during our holiday, it was last minute and we surprised and thrilled to be able to get a table. The food was out of this world. My partner had the full rack of ribs and the meat just fell off the bone. Melted in the mouth. We would 100% recommend this dish

Tony the Beefeater manager was perhaps one of the rudest hospitality workers I have ever come across. We were completely ignored by him and his staff seeing other customers seated after us being served. We tried to order using the app but were only given our drinks after stopping an employee who passed our table twice to enquire and waiting over 30 minutes for our order. An online complaint has also been ignored by Beefeater which is very disappointing and explains how this man is able to operate clearly unchallenged!

I took my family to this restaurant and we were served by Charlie The blonde young lady. She was so caring and looked after us well. She is defo a keeper beefeater you should employ more like her!!!

We had a great experience at the beefeater last week when we were in Torquay. Our sever Charli (I think) was really friendly and went out of her way to make sure we had everything we needed. Food was hot on arrival and presented well, well worth the money

A group of four of us visited beefeater last week and have been meaning to leave this review from the second we left. Great variety on the menu and very accommodating to peoples preferences or allergies. I ordered the steak which was cooked just how I had asked and was such a delicious meal - props to the chef. Food aside, I have to talk about the staff, always whizzing around the restaurant making sure everyone is ok and are enjoying there time there.(also covid safety measures were excellently adhered to - refreshing to see) We were served by a lovely young lady call Alicia - Apologies if that is spelled wrong but she really made us feel valued as customers and was so cheerful and attentive! Cant fault the place, Thanks beefeater for a memorable experience.

I took the family for a evening meal after a hard day of doing nothing. Tony greeted us and made us feel really welcome. The family ordered what they wanted and I had cheese burger and chips, it was the best burger I’ve had in a long time. I would highly recommend this restaurant, close proximity to the beach, excellent food and brilliant service. 5 stars and I will be back.

The app is pathetic and only does drink, not food. Understaffed. Food on menu not available. People sending their food back.

Staff (Adam and Tony) where great. Very helpful and the food was lovely breakfast & dinner. Here for work but would defo come back again outside of work. Highly recommend 10/10

Came in for lunch with my family, was greeted by Tony very friendly and attentive. Ordered of the day time menu, food cooked to perfection by Dave will definitely be returning for an evening meal in the restaurant.

Amazing breakfast, amazing service and amazing staff who couldn’t do enough for us during our stay. Can’t thank Adam, Tony and all the girls enough. Would highly recommend!!

Ok so gave this place a 2 nd chance after my last awful review. God please help me in my mission NEVER to visit again. Fairly busy for 6pm on a weeknight but drinks served promptly which was a good start.Starters ( chicken wings and loaded skins arrive) Th skins were ok at best with very little topping but edible. The wings , well I simply didn’t know you can get wings from a fly and pass them off as chicken. Seriously though fried to death and about as much meat as you would expect from a single order of 1 wing and only £6 for the portion. Feel so ripped off it’s making me hungry . The mains 2 x burgers ( chicken and avocado) chicken breast possibly cooked about 10 times , rubbery, chewy and dry. Token piece of avocado and a portion (maybe 10) chips was for £14 an incompetent joke of a meal.(Sloppy Joe ) patty fell apart but not in a good way, grease dripping from the burger and the bun, well obviously mr chicken wings has moved over to the bun section now toasting it well past it’s usability. Chips were even more limited to a handful but don’t worry this only comes in around £12 ish.On top of all this the family jut inside asked for the door to be shut due to wind. Trouble is there were two doors , entrance and exit due to covid. Staff choose to close the entrance meaning All STAFF and customers used the exit only. Blatant doing COVID BREACH but nobody seemed to care or van think about moving the family to another table. Didn’t bother complaining just wanted to get out as soon as .Went for waffles straight after as we were still hungry.Make no mistake the 1 star is for the prompt service of the drinks and nothing else.AVOID AVOID AVOID

Had breakfast here and it was lovely, quick service and our server Alicia was very helpful. Covid restrictions were in place and adhered to, making us feel safe.

Came to Torquay on a family holiday, decided to visit the beefeater and will definitely be returning. The staff are 5 star and the food was also 5 star. Very COVID safe and will be telling all my friends and family

The last place i would choose in Torquay to eat. The food woefully sub standard, the service staff are incompetent benders of the truth. Avoid at all costs.

I’m not normally one to moan or write a bad review but felt after our experience last evening impelled to do so .We tried the main restaurant indoors but it was full and directed to the garden over from it , the young lady asked us to do track and trace pick a table and there was a twenty min wait in food and to down load the app to order .The app we didn’t find straight forward got there after a while we weren’t the only ones plenty of others seemed to be having difficulty to .So we had 3 drinks 3 starters and two mains and a child’s meal . Starters arrived no sight of drinks waited politely as you see this hard working man bringing tray after tray out to every table but no sign of ours, we finished our starters still no drinks and received our mains , all other tables arriving after us were getting there drinks no problem before us which started to grate on us table after table of people arriving and getting drinks , eventually asked twice about out drinks the young lady said there is a 45 min wait on drinks ! I found this hard to believe just own it ,it was overlooked no problem every one makes mistakes, the meal was disgusting ribs that were dried out even the sauce looked old and congealed on top of it half the food mentioned in the menu wasn’t even in your plate, I have to say it left me and my husband feeling sick even the drinks that took forever got left as it put us right off .Other concerns were COVID related people entering through exits only, mainly young adults running around the out side into buildings with no masks on and no consideration for others all social distancing out of the window I think majority of the staff that night were to young and even the more mature ones uninterested snapping at other customers who also were having trouble with there app honestly it was shocking ! Breakfast the next morning redeemed its self slightly indoors polite staff quick service , but sadly not returning ever !

What are we, customers, looking at when we visit a restaurant? Just food or food + service? If it is just food, then this review is not meant to help you - because the food is really fresh, hot and delicious. But if it is the experience of great friendly staff, please do not hesitate to find another restaurant. We were two families - four adults and three children, just concluding our long weekend trip to Torquay, and we decided to visit The Beefeater, Belgrave for our parting dinner. Our waitress appeared grumpy, could not be less bothered in the service, no smiles or any warmth towards the children. A simple drink will take 10 minutes to arrive (the restaurant was empty when we sat down at 3 pm). Food was delicious, but not many of us go for just the food - its the service which makes the difference. Management should take notice. That is, if you care. Disappointing finale to a great holiday. To all who reads this review - there are plenty of restaurants around, who offer a really good service along with good food.

Got turned away at 7.30 pm Sunday 39th May as there was not enough staff levels to accommodate two of us for drinks . The gentleman who spoke to us listed all the jobs that needed to be done as an explanation as to why he could not seat us Really get more staff on a weekend when the weather is nice and the crowds are expected

Day 1 of holiday, family too hungry to explore restaurants, thought that Beefeater would be good ‘known quantity’, very disappointed. Drinks menu came with NO prices for beer, soft drinks, spirits! I wanted a craft beer and asked for the price, waitress didn’t know, but helpfully went to the bar to ask and came back with a print out of bar prices unrelated to the drinks menu at the table. To repeat, a proper full colour menu, with no prices for drinks and no way of knowing if you’re being ripped off! Next paid £20 for ‘30 day aged’ rump steak. Steak was over cooked and dry, glad I didn’t spent £30 on T-bone. Got 1 large mushroom and some chips that were nothing to write home about! Wife’s chicken dry and uninspiring. Dessert was meringue pieces you could buy in a shop with a squirt of aerosol cream and 2 strawberries cut into quarters - not very impressedStaff were lovely

What can I say, what an amazing experience I’ve had, 5 star staff and 5 star food it was great. The host was very pleasant, and my waitress was very nice and friendly . Clean and tidy restaurant and very COVID safe. Will definitely be coming back soon in the near future.

On Tuesday the 25th we decided to have lunch at the Beefeater in Belgrave Road. We were met by a member of staff who said as soon as they had finished serving the meals he would show us to a table this he duly did. The waitress came and took our drinks order. After serving our drinks she then took our food order. The wait for our meals was not long. We both enjoyed the food which I think was reasonably priced. The service was excellent as were the Covid precautions. A return visit is on the cards.

Visited Bank Holiday weekend end of May . Prebooked table for family lunch to see my brother (he lives in a Care home in Torquay) for the first time since October 2020. My little brother is in a wheelchair and has special needs - he love visiting the Belgrave but hasn't been able to since Oct 2020. The restaurant is a standard Beefeater so you know the menu etc before you visit. What sets the Belgrave apart from being bog standard is the staff and the service the provide. Massive thanks to Tony and the team from Sat lunch for making my brother's lunch such a special occasion. 5 stars guys you were all amazing despite being busy you found time to ensure everything for us was perfect.

So glad to be able to come back and eat with family inside. Lunch menu such a good price and so happy to see curry back. Came in the day and sat in bar area, service was good considering how busy it was.

Dinner tonight was made better by our excellent server, Sharon. Very professional, attentive & fun to be around. The best we’ve experienced in Torquay over 4 days.

Second day of our holiday and I fancied a steak. The Beefeater at the Belgrave hotel was close so we thought we'd give it a try. The thing about Beefeater restaurants is you always know what you are going to get. Simple, honest meal cooked consistently and with good standard service. Nothing fancy, no frills just a nice meal in reasonable surroundings. Of course at busy times you may have to wait longer than you would like but fortunately this wasn't the case for us.I had a basic 8 Oz sirloin medium rare and a Person, the partner had Cannelloni and a glass of Shiraz. Bill came to £29. Walked away satisfied. Happy days!

Not usually a fan of beefeater but surprisingly had a very pleasant experience here. Staff were friendly and our food was nice

Visited at the weekend just as indoor sitting has been allowed. Arrived and they were fully booked (understandably) but was told if there were seats in the bar area we would be able to order. Ordered starters and mains, staff were very busy but polite and happy to help. Ordered arrived but due to a technical hitch, it was our mains not starters, staff offered to take the food away and start again, but hey we are on holiday let's mix it up, so we had mains first and then starters. Really not a problem for us, staff were very busy and trying their best, and I would rather eat our meals than have food thrown in the bin. Also staff all dressed in pj's raising money for charity, which was really nice to see. Would visit again and food was very nice and just under £45 for 2 mains and 2 starters and 2 drinks really good value.

Lovely clean and tidy restaurant with delicious food. Great view overlooking the sea front with added bonus of free parking. Great service by Sharon

Had lunch and breakfast here as it was attached to the premier inn. Loaded potato skins for lunch awful just chips raw bacon had tasteless cheese. Flatbread was pizza base with insipid mayonnaise. Breakfast was just as bad chef couldn’t cook a poached egg either hard as rock or totally runny, ran out of all fruit by 8.30am. Service was good just the product poor

We visited 19th May just as the restaurant was reopening and coming out of lockdown. As expected there were a lot of new staff, some excellent and some who needed a little more training which was only to be expected. A very positive experience in all.We would like to mention waitress Rebecca and a new member of staff Emily who's first day it was they were absolutely exceptional. Emily will make a great asset to the Beefeater Team. Keep up the great work guys and hope to visit again soon

We were impressed with the waiter Kyle who served us with drinks and took our meal order. He was very attentive and asked if we enjoyed our meal which we did. He also asked if we would like to join the Reward Club and we completed the details straight away. Kyle has a great personality and is an asset to your Company. Please pass on our thanks to him for making our evening so enjoyableWe will be returning for another meal on Wednesday evening.Eve and Bryan Gray

been ok ..been several times over the years ...can get very busy in the summer months .........service last time visited was good food was good

Arrived 11am after a funeral to be told “open at 12 mate”Found a lovely place over the road till 12 and came back to be told that you couldn’t park your car in car park till Miday and you might have a ticket 12 we booked cars in and got seats in the beautiful beer gardenWaitress Excellent Management Disgrace Our party totally understand COVID and respect being told if we have done something wrong tho didn’t respect being shouted at and embarrassed The last line to me after a heat full day was from a manager “Good luck Driving tonight “ I was the designated driver who drank Coffee and Diet Coke all day Location and some great team members let down by management and Leadership

Popped in yesterday, and came back again today due to wonderful customer service. We've lived locally all our lives, and haven't come down here before. We were primarily served by becky who was welcoming, and indeed the reason we returned. Thanks for making us feeling welcome!

Visited for the first time since lockdown. Warm welcome and then looked after by a lovely lovely waitress Rebecca. She was so warm and welcoming, we would visit again just to be looked after by her. 10/10 for atmosphere. Great wine too!

Rebecca made our experience so worthwhile what a lovely girl will definitely return amazing service on a lovely day. Good wine too

Visited the Beefeater in December, lovely meal but what really made the visit was our waitress. Professional, kind, cheerful and attentive, a real asset to the company. Well done Marta!!

Lovely evening,fantastic food and amazing service by all and a big thanks to Amy Caul for making it an enjoyable evening 👍👍

Such a lovely night out and was made to feel so welcome despite the current situation. Lovely food, great service and was made extra special by a card and chocolates from the restaurant! ❤️ Thanks to our server Amy C for such a warm welcome and looking after us.

Amy caul was our waitress she was a very tentative and cheerful lady made us feel welcome and was so nice food was exceptional we really enjoyed our evening would definitely recommend Thankyou

Came in last night for my birthday meal, the food was lovely and everyone was very welcoming and considerate! Have booked again for our anniversary soon!

Attentive staff and Covid friendly making us feel secure! The food was also very good so will definitely be returning!

Came here for lunch and food was delicious and all the staff were very friendly and nothing was too much trouble,we will definitely be back

Just have to say amazing service by Amy C. A thoughtful and caring person and a credit to beefeater. Food fab and as locals who pop in for a good fry up. You can't go wrong. Thank you so much

Really happy with the meal, steak was cooked perfectly, very Covid friendly, felt safe. Staff were polite and talkative even in busy times. Would definitely go back.

Went to have a meal and not impressed with the meal. Went in August it was amazing. French fries with the meal and unlimited but now chunky chips but not impressed. Bring back the French fries far better.

Sat in the bar for a good twenty minutes ignored by the bar staff. One member of staff sat out the back eating whilst the other hid away for an age somewhere!

We came to this restaurant for a family congratulations meal and halfway through eating my meal from the kids menu (small appetite) I noticed mould on the food, and the waitress that served us treated us very poorly. I would be giving a much lower rating if it wasn’t for how the manager dealt with my complaint and discomfort in the issue. He is definitely a value to the team and made our experience a lot better.

We had a really good meal and drinks in the bar area. Anthony looked after us so well, he was friendly, knowledgable and polite.

Just had the best dreakfast ever what with COVID as well, truly great service lovely waitress called Amy really looked after us will highly recommend

Booked a table for a family lunch to celebrate my brother's birthday. Main restaurant was closed but food was being served in the main bar area.The menu seemed small than previous visits but adequate for our needs. As a chain restaurant the food was not exceptional but was OK.What made our visit and the reason for my rating was the service and helpfulness of the staff on duty. My brother is disabled and in a wheelchair. The guys on duty ( Sat 24th Oct 12 noon to 3pm) were amazing and very helpful. Special thanks to Connor. You made my brother's day.

Don't eat very often at chain pub restaurants but after looking at reviews and ignoring the usual serial moaners we thought we would give this Beefeater a try .. bad mistake, firstly two starters were unavailable , I ordered the 12oz sirloin which arrived without the brioche loaf nor the merlot sauce, after complaining these arrived about 10 mins later when my meal was half finished. The broiche loaf had obviously been microwaved and looked like scrambled egg with onions in it and resembled cold sick. Although cooked as I asked (medium) the sirloin was really tough and difficult to chew, I have had much better steak from Aldi at a 5th of the price. In these difficult times these chains really need to up their game.

We ate at the restaurant inside and also used the app for ordering drinks when we were outside. There was a one-way system in place for social distancing and plenty of hand sanitiser availalbe.The restaurant is a typical Beefeater, so usually you can get a reasonably good meal. Sadly, the menu is much reduced due to Covid and it's now a bit "meh..". I was hoping there would be more chicken/fish dishes as before but those have gone. We all had steak/burgers, which were perfectly ok and reasonable value. Eating in the actual restaurant, unless you're right by the windows - I found it a really gloomy experience.If the weather is mild enough I can recommend sitting outside. We only had drinks outside and whilst the app (the only way to place an order if you're outside) needs a bit more development to make it less clunky, it was fine. The seats overlook the seafront and we were lucky enough to have warm sunshine in October so we made the most of it by having a couple of drinks there before going off for dinner.

Had a meal here august bank holiday Sunday, the food was fantastic, steak that melted in your mouth! But the best part of our experience here was the amazing service, thank you beefeater your staff do you credit

Normally I would only ever do a positive review , even when I’ve not been happy I tend not to leave a review, but today we had our evening meal here, it started off poor when the only thing on the menu my partner wanted they didn’t have, and then a pint of San Miguel and my refillPepsi max came in old tulip style glasses, a massive pet hate of both of us, then our meals came out with fries not chunky chips, so went back to the kitchen, the food was tasteless and lukewarm on return... remnants of the paper menu on the table also from the person before, not great in these times , not a pleasant experience at all...

Second visit here and no complaints what so ever the staff are always fantastic and the food OMG the best beefeater I have been too cannot fault it one bit every thing on my plate was perfectly cooked and very tasty, next time I am down in Torquay my dine out evening will definitely be here

This Beefeater is our favourite. The server's and managers are always friendly and welcoming. Food is always tasty and cooked well. We were served by two team members the three days we were there they were both friendly and professional, their names are Anca and Amy. Thank you for a very good stay.

Stayed in the premier inn for 3 nights and received excellent service and food throughout. Staff were great.

So we go for food admittedly was 25past8 we asked if still serving food female behind the bar asked a male member of staff who said yes if we ordered straight away. The female handed us menus and told us to find a table. Noone came to serve us twice i went to the bar 1st time nobody in sight 2nd time young male said order at your table. The 1st male was serving a table taking a food order. Eventually he came over and told us no longer serving food. Then disappeared to ask someone else who said they stop taking orders for food at 20past. The staff are extremely rude wouldn't go back there ever. Not when everywhere else in torquay has been so friendly

Came for dinner with wife and brought our friends that were visiting us. Had a great evening and food was really enjoyable, rump steak i had was cooked to perfection. Our server was amy j and she made our evening. She was very friendly and made us feel at ease all evening. She was very knowledgeable of the menu as my wife asked lots of questions before deciding. Anything we needed she was more than happy to get for us. Cannot wait to come back for another visit soon

Myself and my fiancé ate here while staying at the premier inn, we were recognised upon arriving by our server Amy Caul from our previous visit, it made us feel very welcome and comfortable. The food was delicious, there is something for everyone, and Amy’s service was quick and friendly. We will definitely be going again before the end of our stay. We would recommend this restaurant to anybody.

Booked a table for Saturday night for a birthday treat. We were seated and handed menus and left to make selections; no mention was made of any issues with supplying what was on the menu and our drinks order was taken.The waitress returned with our drinks and began to take our food order. We selected Nachos as a starter and were informed they had sold out. We made a second choice of potato dippers and informed that they too were sold out. We made a third choice of garlic bread; guess what, that too was old out!On to mains, we made a selection of trio of fish a mixed grill and a rump steak and chips. Informed that they had no potatoes to go along with the fish dish and could they substitute chips. Agreed to chips so as not to cause an issue as this was supposed to be a celebration meal. When given a choice of thick or thin cut chips we requested thick.The meals duly arrived.The fish dish was supposed to be hake, salmon and sea bass on a bed of potatoes (substitute thick cut chips) and french beans served with cherry tomatoes.What arrived was overcooked dried out salmon with raw skin, dried out hake and sea bass so full of bones it was actually inedible. The french beans were cold and soggy. The cherry tomatoes were substituted with rock hard and stone cold salad tomatoes. The dressing was frozen and served as a hard circle defrosting over the fish. The order for thick cut chips was ignored and instead were replaced with thin cut; why ask if you're going to take no notice of the answer!The mixed grill was not too bad. The mushrooms were inedible as they appeared to have been steamed and left full of liquid which ran across the plate and left a disgusting grey oily puddle. The steak was overcooked. The chicken was dry and the gammon overcooked.The rump steak was perfectly cooked and everything served perfectly. Maybe whoever was in charge of the steak section should teach the other staff in the kitchen how to present food.We understand that most food establishments are under pressure due to covid and all the extra precautions which need to be taken but there is no excuse for a restaurant not taking the trouble to inform you before you are seated that most of the food is not available or to provide food of such a poor standard.

Early evening drink and good prices and comfortable sitting. Safe and COVID aware and ok for a quick drink.

Just came back from a weekend in Torquay.we had a table booked for four of us for 6.45 on a Saturday night.when we arrived it was so busy we thought we would have to wait.but I was wrong we were shown straight away to are table with all the covid laws in place.we were waited on by a lovely lady called sharon who’s service was excellent from start to finish.nothing was to much trouble for her.i had a mixed grill and that was the best mixed grill i have had from a beefeater especially being so busy and we did not have to wait long.

Excellent meal. Tasty steak and burger. Sticky toffee pudding with custard also very nice. Amy J was very friendly and attentive

We called in here as it is on the seafront in a great location & has plenty of outdoor seating. We had the nachos followed by the chicken & chips. The food was good. Plenty of social distancing, masks & hand gel. Fully recommended

It is not about the brand"Beefeater". It is about who it is in the kitchen. We were yesterday to have diner. The meals were good but not wow. A little overpriced. The lady Sahroon how took care of us was very nice. And for a steakhouse the steak menu is limited, overall the menu is limited.

We used the Pub /Restaurant as a base for our Lunch during our stay in Torquay. Lovely Staff, quick service. The food was good value for money and big portions. The Staff were having a hard time with changes in COVID regulations but remained cheerful and sevice was prompt

Rang restaurant direct to book a table. Arrived on time to be told booking could not be found. They did find a table. Ordered the meals, waited and waited and when they did eventually arrive. Some of the food was lukewarm and had to sent back. The waitress was very apologetic. Found the whole experience disappointing.

I’m not that fussy, I just want some service...I expect the following things1) the waiter to take an order2) the food we ordered to show up and be what we ordered 3) plates to be collected after we’ve finished eating (within a few minutes, not 25), I asked the waiter if he could take the finished plates away to be told ‘well obviously I can take them away...4) be asked if we want anything else5) the bill to come when asked for, not to have to go to the counter to get it 10 minutes later, interrupting the staff chatting.The absence of the above may have been excusable if the staff were busy, they weren’t. They were busy throwing bottle caps into a bin, basketball style.The food was sort of what you would expect but it just felt like nobody cared.

Ate here twice in five days. Once in the restaurant and once in the bar. The food is good quality where ever you eat. The only negative is the limited menu, with no Lite Bites on offer.

My wife and I had a meal here whilst staying in Torquay this week. We received good, friendly service (thanks Amy Coll), the food was excellent and the arrangements were very Covid-friendly. Keep up the good work under difficult conditions.

I would like to complain about the appalling service we recievedlast night at the Belgrave torquay we booked online for 20.45 when we arrived a few minutes late due to trying to find somewhere to park we where told by the staff that the kitchen was now closed and they could not service usWe where advised by the staff that we should not of booked for that time? although the website clearly allowed us to do it I feel it was clear even if we had been exactly on time the staff would have refused to service us I appreciate these are difficult times for the hospitality trade and this may have been a clitch on their website butA telephone call to advise us of this would have been appreciated

I think the lady who served me was Sharon. The meal was fine but the service made it memorable. Thank you for that.

We visited the Belgrave Beefeater twice during our stay in Torquay. Always love the steak ...definitely will be back.

Popped in on a lovely sunny evening for a bite to eatLovely beer garden to front of property,Excellent location with great views out to sea.Popular and busy with covid restrictions in place, service was alittle slow however when the food arrived it was well cooked and tasty, no problem.A little pricey

Ate in the restaurant and Amy Coll served us she was fantastic food was lovely too. Clean calm covid safe.

Came in for dinner, amazing food and very welcoming and friendly staff, COVID guidelines are clear which made me feel safe, definitely recommend eating here, will be back very soon.

Milly fantastic bubbly and very helpful kyle a very good manager looks after his staff a lovely place

Have not visited since Covid 19. So glad to say service and food have not been affected. Felt safe with all the screens and hand wash. Manager Paul and sarah (she seems to always be there) providing great service and a friendly welcome. Food on offer has changed a bit, but everything was cooked well. Shame poached eggs have been taken off, but black pudding on. As always staff very friendly and nothing to much trouble.

Came here last night, very pleased with the location. A special shoutout to our fantastic waitress Phoebe. She made every effort possible to make sure we were well looked after. She came over to chat, asked how we were etc. Always checking on the food, grabbing us new drinks and clearing up quickly. She spoke to us about the new menu and recommended some of the new options and they were delicious. The steak and canaloni were to die for, I would highly recommended. Good desserts also and a nice coffee. All in all great food, great atmosphere and great service. Would recommend.

I visited beefeater this evening for the first time today after seeing them everywhere we decided to try it. I am disappointed with what we received. £12.99 for a burger and £14.99 for a steak, which I believed to be a reasonable price, however I couldn’t of been more wrong. First of all we over heard a waitress say to the chefs how ill she felt and how her tonsils were so bad and she felt so sick and shouldn’t be at work but her boss made her come in, during a pandemic??? Outrageous! And then she served our food! I have never been put off before but the poor girl did seem really poorly but her boss forced her to come in aparanrly. The burgers literally came plonked on a plate, no side salad or anything like a tomato or anything to make the plate look nice, on the menu it said coleslaw but nothing came. The chips were smaller than a finger nail looked like I had got the last rashers from the batch. Other staff were friendly and helpful, however I feel shocked disappointed with the presentation of the food when the millar and carter is pretty much the same price and you get so much more for your money. Will not be returning, however in a nice location but would of rather of eaten in weatherspoon

Visited this evening for a celebratory meal....looking forward to it all day as offered a new menu including surf and turf..my favourite. Was advised upon arriving to bear with the waitress as had alot of walk ins to serve? Sat down....not overly busy, eventually ordered. In meantime listening to others ordering alot was not available on the menu! What the heck? So were glad when our order was accepted....then about 20 minutes later food arrived....to our dismay...luke warm...everything bloody luke warm!Totally disappointed...Well Beefeater it will be a long time until we return....if ever!

Our visit was magical especially because of Amy J she was really kind and helpful. She helped us with lots of things like the vouchers and drinks.All over she was MrsAndrews brilliant waitress. Kind regards Brandon.

As a Torquay local we visit the Belgrave Beefeater regularly. We decided that it would be a nice evening meal for my Birthday. As usual we were greeted by the friendly staff and seated. Our server for the evening was Amy J and she really did us proud. She was fantastic, friendly and helpful, she really went the extra mile and made a great evening even better, thank you. The food was also really, really good tonight too!