Beefeater Grill in Newport

The carpet in the dining area is an absolute disgrace and the three staff (2 female and 1 Male) who weere on duty during our visit late afternoon on the 17th October need a dose of happy pills and urgent customer services training. The food was awful and the fish appeared to have been cooked at least twice. Whitbread appear to have lost interest in this establishment and have certainly failed to invest in staff particluarly a chef/cook, decor especially carpets and to update the pictures that are misleading

We booked here through the Premier Inn we were staying at over the road. My partner was meeting me there but was going to be quite late so we booked for 9pm and appreciated them staying open because we got the impression the kitchen would have closed otherwise. So it was really good that they were able to accommodate us coming so late. The staff were friendly and attentive. Unfortunately, that's kind of where the good vibes end. The restaurant looked a bit past its best - the seats in the booth where we sat were all torn, and the lasagne I ordered was a bit watery, which was quite offputting. But since it was late and we were tired, we really just needed something to fill our bellies before bed, so I didn't complain. My partner's food was good, I just wished I had ordered something else, and maybe we would have had a better experience another time.

Very helpful staff the bar staff of the evening so helpful Can’t name them all but Jamie was very helpful Breakfast nice and warm

Delicious Sunday roast perfectly cooked, friendly attentive staff from start to finish, prompt service. Nice pink roast lamb, chicken moist, ordered extra gravy but plenty on plate, side of cauliflower cheese and pigs in blankets made it extra special

Our first ever visit to a beefeater and we weren't disappointed, my husband had a sirloin steak which was perfectly cooked and I had the chicken and ribs combo, the chicken was cooked to perfection and the ribs were tender with plenty of meat on them. We were served by Jenny who was friendly and very attentive. Our first visit will not be our last!!!

Just back from our third visit to this beefeater Food fantastic value Lovey friendly staff And the same waitress has served us on each visit . So very friendly helpful.kept coming back to the table checking all was ok with our food and drinks . HEIDI thank you for being so helpful we will be back soon to see you . Oh one more note. a very spotless bar restaurant .loo

The food is very over priced and pretty much non edible the staff were more concerned about chatting to other people was like no one else was there first time of us being there and defo the last

Went for lunch on my own, greeted by a lovely lady at the door. Sat in the bar area which was peaceful, quick service at the bar from a young lady called Rebecca and was told my steak was cooked by an Ashleigh. Best steak I’ve had by far, good cut and cooked perfectly to how I likes it. Thank you so much

Got exactly what I wanted no questions asked cook lovely and very delicious and served to perfection. Ashley did a great job and really made my meal very enjoyable, Thankyou.

Absolutely incredible food. Jenny was amazing. We were celebrating our first Grandchild being born. She was so excited for us and attentive. Excellent service. A true credit to your team

You want a breakfast that's cooked too perfection too start your day, then this is the place... Ricky the head chef certainly knows how too cook a brekkie. And his 2 lovely hostesses..... Lauressa and Zoe(asbestos hands)... Carrying three hot plates with bare hands.... Very very impressed.. Very polite friendly and even had time for a nice chat... Will definatley be going back. Thankyou for your hospitality.

Absolutely amazing restaurant. Our waitress "Jenny" gave such a top notch level of hospitality. Will definitely come again.

Fabulous breakfast and great service mikey the chef and Racheal the waitress are a credit to your team they always go that little bit extra well done keep up the good work

Great food, quick service and lovely friendly staff. Jen and Jamie are so attentive and helpful. Always available when you need them and nothing is too much trouble. Would recommend coming here when you need good food, drink and time out to relax. Thanks

Our waitress Heidi H was lovely. Very professional. Nothing was too much trouble. We had a lovely relaxing meal. We never felt rushed everything was done at our speed. My mother is a slow eater and I get self conscious about this. Heidi put my mind to rest when I asked if we had a time limit on the table

Delicious cocktails they have their own variety but its very delicious. Food is good, even managed to fit in some dessert.

Excellent value for money. The staff were friendly and efficient. Couldn't fault it. The 5 of us all enjoyed our meal. Will definitely be going again. They made a fuss of my mother as it was her 85th birthday 🎈🎂

It was amazing, service from the staff were great , great value for all the meals we had and our grandchildren really loved their pancakes

AVOID, AWFUL meal and service!! AVOID, AWFUL meal and service!! Surf & Turf, surf was more of a Mill Pond, 2 prawns, inedible invisible calamari !! Turf, RANCID gristle !! Not one person asked “How is your meal”, more interested in chatting together in a huddle!! Should be ashamed and manager needs re-training! Beefeater, sort you staff out!! Visit at your peril!

The quality of ingredients such as the sausage and black pudding is poor. It used to be much better than this. The cost of breakfast does not represent value for money, there are better options close by.

Jenny was fantastic food and service was brill. Defo go again. Went for my friends 60th had a nice touch with cake and bunting

Needed to feed the little one after a long drive from East Lancashire, and it did just that. Wanted a quick, cheap ish bite and this ticked the boxes. Spag bol, with garlic flat bread followed by strawberry sundae pleased the boss. I had the gammon which was cooked well, fries needed some seasoning but that’s personal preference. Staff were great, and acknowledged the 5 year with conversation which is always nice. Would return if in the area.

We had a good meal here yesterday - 14 October. Jenny looked after us very well - she was friendly and helpful and really looked after us 👍 We will definitely eat here again.

Great breakfast really good value for money , lots of choice for continental and great buffet for cooked all you can eat. chef mikey does a great job , the sausages are outstanding and lovely staff in the restaurant

Stayed at the colder court for our anniversary weekend a bit disappointed at the hotel’s food the night before for the money so decided to pop to the beefeater for lunch on the sat and so glad we did, heidee greeted us and took care of us ,she was absolutely amazing , a lovely lady who obviously loves her job ,definitely changed my view of chain restaurants thanks to her ,my fillet steak was cooked to perfection and the wife chicken fantastic thank you so much to the chef and heidee , when back in wales we will be back

Came here with my family the buffet breakfast was hot and always topped up by chef Mikey. Top breakfast we will be back

This is one of our favourite Beefeaters. The food is always good and the service excellent. Heidi, as always, was very welcoming and attentive. We will be back soon.

We went for breakfast as a family of 6, the staff were so helpful and welcoming despite being really busy. I would like to give a shout out to Mikey the chief who despite working in the kitchen on his own made sure the buffet...

We love a visit to coldra beefeater for a breakfast, always great food and sets us up for the day, met Mikey one of the staff and honestly couldn’t have been more helpful, thank you

We went out for dinner just the two of us. Heidi was our host she was amazing as always.goid foid great atmosphere throughly enjoyed our visit.

Heidi was absolutely lovely and accommodating. Made us welcome Heidi and her manager was very welcome. Food was very nice. We shall come back.

Excellent breakfast again thanks chef mikey always really good coming here for breakfast great selection and quality

I visited for Sunday lunch last weekend (24/9) and I can’t fault the staff. My server Heidi was really helpful, and great with my kids. I think the portion size of the Sunday dinner could be a little bigger, was much better when cauliflower cheese...

Wow breakfast offering for 9.99 is amazing, so much to choose from and catering for all ages. My kids especially loved the pancakes and Nutella spread.

Been coming here for years, always great service from Jen or Rachael. Came last night and Food was cooked perfectly.

Dinner menu was lovely salmon was lovely and well cooked my husband had steak which was great ! Thank you

Absolutely appalled. Beer was off. Tables were filthy top and bottom. The phoo attached is what I wiped off from under the table. Absolute filth Ruined my t shirt but they refused to pay for a replacement. Wouldn’t advise anyone go there apart from environmental...

This restaurant has excellent food and excellent service. We return on a regular basis as you can always be assured of a very warm welcome and lovely meals.

Firstly I want to say that the staff were absolutely lovely attentive and polite. The food was below average, everything was over cooked and dry. Really bland. £50+ for three meals and drinks. Would not of and could not of complained as the waitress would...

Food great service even better! 10/10 steaks cooked to perfection and triple cooked chips taste amazing

Had a lovely breakfast, young chap and lady both running around managing to keep up with how busy it was. Good value for money and great quality buffet. Will be back again.

Excellent breakfast again always well cooked and great selection plus it’s all you can eat chef mikey keep up the good work

Waiting 35 minutes to get a drink .After receiving our main meals and waiting over an hour for them, one of the ribeye steaks was like leather . after waiting so long, decided not to have a replacement steak.No offer of any sorry gesture.Manager not...

This beefeater is a good stop off the motorway. The salmon and bacon salad very good. Thai chicken curry OK. Busy as you would expect but the staff were very friendly and good. You could tell it had been busy but all the tables were...

Very good lovely unlimited breakfast me my dad and my brother came and it was lovely please come so happy with it so tasty unlimited continental and English breakfast

Quite busy. Chain restaurant with typical grill menu, pastas, fish and classic dishes. Reasonable price. Good food. Hygiene rating 5. Floor a bit "foody " but it was very busy and a family place. Would go again.

Poor service and food at the restaurant, very noisy! Quality of food especially dinner was poor and disappointing. The majority not all the restaurant staff were not friendly. I was expecting the normal reasonable standard of service and did not receive it.

Had a great meal cook amazing from Ashley the chef and the service was great as always. Been coming here for along time now got to know the gang and they are all great and always make me feel welcome. Thanks Guys.

Amazing Sunday roast and puddings’ brilliant service thank you Ashleigh and Heidi can’t wait to go again! Food was hot and delicious! Very welcoming

An amazing Sunday roast, dinners came to us perfect, very friendly service as well. I would definitely come here again.

Used to quite enjoy it here but went for lunch today and it was very disappointing. Cleanliness was poor. Not only good all over the floor but had to give cutlery back as it had food stuck to it…and it wasn’t my food. Steak sent...

Quite disappointed to be honest.nice welcome and seated said i will be back to take drinks order in 2 mins and 25 mins later someone took them..Came back to take food order .daughter in law want a starter but asked for it with the main...

A friend and I stayed at the Premier Inn next to the restaurant and had dinner there all week. We had a waitress called Jenny who went over and above to make us feel welcome and that we had everything we needed. The food was...

Stayed at the nearby Premier Inn, so booked breakfast for two days, also had dinner on one night. Food at both the breakfasts and dinner were good, the staff were pleasant and attentive. Breakfast on Sunday was self service and the plates were cold, on...

Went today (Sunday,). Table of 7.. very slow service. Seated at 1.20 then 25 mins before even the drink order was taken. Food was a while after that. When the food did arrive it was lovely.. asked for extra roasties and yorkies when ordering. Came...

Fabulous service on the bar from Rachael, such a funny individual. Filet Steak was amazing, and also had a conversation with Chef, Jack about how amazing the food was. Lovely people to encounter on a random Wednesday evening

Had a fantastic meal today for my daughter 16th birthday. Food was amazing and the service by Ed and Zoe our waiters, Ashley and Ricky in the kitchen was absolutely amazing. Great time and amazing customer service.

A large group of us dined for breakfast last month. Service was great and food was brilliant. Our bus was late so Mike (the chef) offered to store our perishables in his fridge as it was very hot. He went above and beyond. Wont be...

Thanks to the team at Coldra - Jamie and a lovely lady I’ve completely forgot the name of I’m really sorry!! - it was the night of 25th June and they gave me a little bottle of wine to say happy birthday! It was the...

Staff were lovely and very helpful especially our waitress Jenny. Food was delicious and prepared quickly.

Waitress Jen very professional and friendly value for money warm and friendly environment value for money

The staff were really welcoming, Jenny our waitress was really friendly, nothing was too much trouble. Food was served quickly and all served at the same time. Thank you to the chefs Ed & Greg.

The Apple pie was lovely, but served barely warm. The waitress didn’t know the menu and couldn’t answer our questions, and the food was good, but expensive for what it was. It’s good old fashioned pub grub at premium prices.

came on a tuesday afternoon, 2 courses for 11.45 amazing value for money, really good sized portions and refill drink, always a bonus in the hot weather.

Regular for breakfast at this site food is always well cooked and service is great brilliant selection of cooked and continental as well

All you can eat breakfast what great value for money, girls on breakfast smiley and polite, lovely chilled environment and even better that kits eat free

Went for a nice quiet family meal however this was tarnished by two staff members having a disagreement within view of people having their food. After a public barney the two staff members stormed in to the toilets to carry on their playground tiff. By...

Came on a Sunday afternoon, service was great food was outstanding! Definitely recommend the Sunday roast dinner! With extra cauli cheese

Absolutely dreadful food slow service we were unable to eat the greasy fish cold peas and undercooked burger , manager waived the bill but didn't make up for the fact we left hungry

Staying nearby I wanted a relaxed evening meal, popped in to the Beefeater and was greeted by really friendly staff that found me a table despite it being a busy evening. Ordering my first drink it was obvious it was that the staff were really...

I have been staying at the coldra premier Inn for months now. All the staff at the Beefeater are amazing and have made my stay so far a blast, especially Jen and Jamieleigh. They all are welcoming and will do anything for you and make...

Lovely evening with friends, service amazing catered to allergies to so 5* from me, thank you keep doing what you do

We went to the beefeater for dinner on Saturday evening. We had some good food and nice date night. Our server Heidi was fantastic. The Mac and cheese was amazing thanks to the chefs.

Various meals ordered, all cooked perfectly and came out to table at same time thanks to the chef Ashleigh and serving staff are very friendly and nothing seemed too much

Amazing staff, food was amazing also would definitely go back and recommend to family and friends…..

Another vist yet again to this little Gem! We often vist the beefeater on a sat afternoon and mainly its down to the service we receive off Hedi she is a delight always smiling full of suggestions for meals aswell as add ons and general...

Absolutely amazing we visited here 22nd March 2023! Rachael was so welcoming, so friendly and couldn’t do enough for us, service was very quick, myself and my partner both had a mixed grill Everything was cooked to perfection! Cooked by Ashleigh and Jack . A...

Breakfast with family. Brilliant breakfast. Good value for the money. Cant fault it thanks to Chef Mikey.

Visited with family, great service and lovely breakfast cooked by chef Mikey F! Will definitely be back!

Came for breakfast on 17th March great value and selection of hot and continental foods the chef Mikey cooked the breakfast really well will return in the future keep up the good work

Went with family for breakfast it was lovely big shout out to mikey for cooking it and good value for money

Came for breakfast here the other day very good choice of options on continental and cooked plus chef Mikeys poached eggs are exceptional will definitely be back again

Surf and turf was amazing, steak cooked to perfection , triple cooked chips are tasty and staff made sure we were looked after from start to finish even though restaurant was very busy

Second time visiting this restaurant, Sunday lunch this time with added bonus of 40% of main meals. Ultimate roast was huge couldnt quite manage it all but waitress got me a takeaway box so I could take it with me. Will definitely be coming back...

Service is absolutely appalling, staff don’t seem to care and just walk past your table. They don’t even smile

8 of us went to the Coldra for Sunday lunch on 26th of Feb. Its always hard to find somewhere for us all as we are 1 Vegan and a couple u us don't eat a cooked dinner but I must say i was impressed....

8.00 we came into the beefeater on Thursday the 23rd of February the day of my birthday , my fiancé booked me into a local hotel across the road and figured we would go to the beefeater for some food as we usually go there...

Great experience from start to finish, very welcoming happy attentive staff nothing too much trouble for them shown to a quiet area due to my headache, everything was lovely and clean ordered meals which were presented very well and tasted delicious special shout out to...

Just had an 8oz Rump asked for it med rare and it actually came out cooked to perfection which I might add is unusual these days. Compliments to Ashley in the kitchen and well done the team.

Came Monday 12th lovely atmosphere all team happy and chatty! Food amazing what more could you want.

We are not from the Newport area but visit regularly and the Coldra Beefeater has always been a family favourite and this visit didn't disappoint. Tasty hot food served in a timely manner. Can't wait to come back.

Lovely food, friendly server “Jenny” very attentive and hard working on the floor. Would definitely visit again, 10/10. Thanks Jenny for your great service ! - Tegan & Dan

A business trip took me to Newport, South Wales, and a stay over in a Premier Inn which was attached to a Beefeater restaurant. The alternative was a MacDonald’s almost opposite, but as I could not recall the last time I visited a Beefeater, I...

Booked a table for a family celebration. Placed orders for starters and mains. Rump steak and slaw unavailable. Starters came out, soggy not crispy. Returned to waitress. Expecting a fresh portion to come back, 15 minutes later waitress asked if we wanted the starter again....

Visited on the 29th. January, 6.15 p.m. The restaurant was rammed full, so they must be doing something right. We couldn't be accommodated in the main restaurant, and so were asked if we wouldn't mind ordering and eating from the adjacent bar. This wasn't a...

A family birthday get together, table booked 6.00pm totally spoilt by the awful food and poor service. We ordered 7 meals, some with starters.. Hour and a half later the starters arrived, what should have been crispy calamari was a soggy greasy mess, this was...

Lovely restaurant, v friendly and efficient staff, especially Rachael, excellent service without being intrusive. Good food, and comfortable surroundings. Met in bar area with family later on, but it was ridiculously hot, and at one point no staff member on the bar.

Disappointing. Have met here with Family before. How sad to see this place has deteriorated. We travelled from Swansea to meet up with Family from Sheffield. Had pre booked table for 1pm , well in advance. No bottled water. None of the vegetarian options my...

Brilliant meal and service at the beefeater today! Amazing ladies serving us and so efficient! And considering it was xmas day very jolly ! Food was so tasty and perfect amount! There was 11 of us and we had a brilliant time ! Thanks beefeater...

15 of us turned up without a booking. They accommodated us and although we were told food might take a while it all came out together and without a massive wait. Very kind and attentive.