Based on 1.998 opinions finded in 2 websites
Based on 1.998 opinions finded in 2 websites
Nº 782 in 1137 in York
Opinions
Team leader (Sean) is rude and needs training in hospiality. He could see my mother was struggling to walk and keep up as he marched off and then gave back-chat when I asked if she could sit down. Phoebe who actually served us was lovely and attentive - she saved an bad initial impression.
James Crosbie . 2024-11-11
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Came here after a disappointing visit to dobbie’s garden centre. Hidden away a little but plenty of parking and a really nice setting inside. Very friendly greeting and lots of space. The food did take a bit longer than expected but when it arrived it was brilliant, we had a very mixed order with lots of parts of the menu and all of it was delicious (the chips were on the small side portion wise) We were served by Charlie who was super helpful and really pleasant. We will 100% be returning whenever we’re around the area and need a good place to eat!
Jordan Danby . 2024-11-10
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Very friendly staff and well served by the hostess
Les Hall . 2024-11-08
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Birthday lunch. Sunday roast was lovely, but was a bit cold. Steaks Sirloin & Fillet were great. One of the glasses for the drinks smelt like detergent but was easily replaced. We would suggest maybe carrying a iPad or notepad to help remember orders, because we was missing a side order of salad but our server was really kind to bring the salad over within minutes. The place was really tidy and looked professional. Our reason for rating a 3 star was because of one of the three meals being cold and the one glasses smelling like detergent.
Maria Bruce . 2024-11-03
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I was seen to by vicky Well mannered Smiling Happy to help.
Sarah Hughes . 2024-10-30
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We really enjoyed our visit. Had an evening meal as well as breakfast the next day, both times were fantastic, can't fault it in any way. Thanks guys x
Nino Regan . 2024-10-27
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Menu a bit more limited than anticipated.
Leonard Key . 2024-10-23
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Very good service and an amazing breakfast.. actually asked if we want more food before clearing away at 11am. Thought that was really thought full.
Anthony Dillon . 2024-10-20
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Another great visit to Millfield. Steak cooked to perfection on the sampler. Lovely calamari and chicken wings for starters. Sat in the bar because we were a large group that hadn't booked and the team could not have been more attentive or helpful! Great food and great service!
Kim Rekik . 2024-10-19
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The interior is very run down and in a desperate need of an upgrade. I’d say the grubbiness is ingrained now and no matter how hard anyone was to try and clean it, it wouldn’t make any difference. Staff were polite but not really any to be seen wandering about to collect the empty plates. We went for breakfast which was good value, only down side was it all seemed to be quite oily/greasy, but appeared to be getting topped up regularly so was fresh. Parking was easy. Two Children with me ate for free.
Iain Weir . 2024-10-18
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Very busy when we arrived. Shown to table and drinks order taken. Phoebe served us very well and the food was lovely.
Ian Maxfield . 2024-10-17
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Stayed at the Premier Inn next door. Plenty of seating available, great ambiance. The food (steak) was very nice - for the price! I did want to shoutout the amazing service received from our server - Charlie, a very pleasant and professional chap. We would revisit. 👌
Gary M . 2024-10-17
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Another lovely visit - change of menu but still as nice and a good choice. Jake A made our visit very easy ( disability help needed) and enjoyable . Steak, as always, cooked perfectly 👍
Berni Simpson . 2024-10-16
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JAKE A was excellent and looked after us superbly, the food was really lovely especially the Chicken,overall a terrific experience ,thankyou...and HAPPY BIRTHDAY TO Mansger Sean....45 today.xx.
Colin Chappell . 2024-10-14
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Excellent food today, steak cooked as requested. Really warm food and all well cooked. Excellent service by staff. Really good Beefeater this one. I will return.
steven freeman . 2024-10-08
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Good food, and great service by Phoebe. We’ve been here a few times now and it’s always great. Free parking at restaurant.
Paula S . 2024-10-07
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No greeting of hello/welcome to start with. Food cold served on cold plates so never going to be warm. When complained after the meal, the server never coming to check during our meal the manager wasn't bothered about our complaints no apology given just the offer of a free dessert. The service was slow. We had left on our table empty bottles and glasses. Not busy . Not impressed at all. We had the rump of lamb which turned out to be very 4 small squares of thin and fatty lamb. Parsnips burned and crispy and still served.
Sandra Atkinson . 2024-10-06
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Great chatty barman called Matty, very friendly, even asked if I wanted him to pour my can of Guinness Zero for me, which I said thanks but as I’m not an imbecile I’m quite capable of doing it myself.
Lee . 2024-10-06
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The table service great and very friendly. The food was lovely. Bar service was awful, although we were the only people needing to be served as soon as we approached the bar the barman moved away without acknowledging us and hung around the other end of the bar before slowly making his way back up and asking us if we were ready to order which we obviously were, he took our food order curtly and without smiling, then put a Guinness zero can and glass on the bar without opening it or asking if we would poor it for him. Sunday Evening 29 Sept 24
Quin . 2024-09-30
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Great food and very friendly staff
Petula Gold . 2024-09-28
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Pheobe and the rest of the staff were so good and food and table service was the best and will come again absolutely fantastic service and most friendly atmosphere
Ava-Rose Croft . 2024-09-21
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The service was lovely! Especially Phoebe. The food was great too. We had steak and chips and it was cooked perfectly. I recommend the halloumi fries!
Georgia T . 2024-09-21
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Food was rubbish. Steak was extremely tough and dry. A pitbull would have trouble chewing. Breakfasts are cold. Not even beans are hot. Eggs like bullets. Very very poor. Not good value. Blinds at windows are covered in a thick layer of dust. Decor of the whole place is very tired. Would not stay again at the neighbouring Premiere inn either. Rooms are too hot with no air con.
Barry Gibson . 2024-09-19
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Brilliant service as always. Made particularly nice with a rapport built up with Christie. Food was exceptional as it has been each time I have visited. Fully recommend.
Mark Quinn . 2024-09-18
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Turned up late on with no booking, table of 5 fresh from the workshop but they fitted us in regardless. Good service and good food
Simon Bentley . 2024-09-13
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I had a fantastic experience at Beefeater! My open club chicken sandwich was delicious, and it was served by the lovely Annie, who made sure everything was perfect. A big shoutout to Kristie, who was amazing and took the time for a great 5-minute chat. Jake at the service desk was also very pleasant and welcoming. Credit to Sean and the entire team for making it such an enjoyable visit!
Joe H . 2024-09-13
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Absolutely amazing breakfast cannot complain with the service. When a breakfast is out they are fast at getting it sticked back up the atmosphere is relaxing the staff look busy but are very helpful. The seating is fantastic. Would highly recommend.
ihickton123 . 2024-09-06
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Fantastic service and full availability of food very highly recommended
Sandra Thornton . 2024-09-06
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Fabulous experience great service & food.
J. Anderson . 2024-08-27
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It was very very quiet despite the Ebor races being on at York races, it is what it is, I had the chicken burger and it was very nice, hot and served reasonably quick.
Emma Oldbury . 2024-08-24
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A great place to go for a meal out. Good service and price. Was a bit disappointed that we couldn't have the two courses for £20 at this restaurant till September.
Clare S . 2024-08-20
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Lovely breakfasts. Staff very pleasant and helpful thanks
Elizabeth Ainsworth . 2024-08-19
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What a fabulous meal, staff well polite and knowledgeable, Annie n Jake exceptional ,great day was had by all ,a great ultimate experience
michealrevell@hotmail.com . 2024-08-18
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Three of us had lunch here. The food and service was really good. One meal had to be gluten free and they ensured it was prepared and served separately. Beefeater are always excellent in this way. Recommended for anyone with a food allergy.
Trevor Hirons . 2024-08-18
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Brilliant restaurant with fabulous staff especially Jake and Annie. Food was excellent and superb service. Don’t miss out.
David M . 2024-08-18
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The home of the beef steak, what a joke, the first night I asked for a Medium well steak, it was cremated and cold so sent back, the next one was a sirloin not filet and still overcooked and tasted awfull, everything still cold , the next night I had half a chicken that was tasteless and half undercooked, the staff could barely brake a smile, the drinks on the menu although stating new, were no longer being sold, the breakfast was stone cold, the worst beefeater I have ever been to.
Terry Smith . 2024-08-16
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Had 2 attempts at being served rare fillet steaks ! Both attempts were definitely not fillet and were full of grizzle and chewy . Won’t return but staff did their best dealing with situation - felt sorry for them . Butcher definitely needs a review but also chef should not have served such atrocious fillets ! Big shame 😳
ElsaLexie . 2024-08-15
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Great food and atmosphere, lovely garden area too, parking is good
Jayne Albutt . 2024-08-13
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Very disappointing prepaid meal as part of away break. Decided as a rare treat to upgrade to the steak with prawns and calamari. The steak requested medium (I'm tolerant of pub medium being anything from bloody though to barely a hint of red) It arrived with a steak knife which was the only way it could be sawn through - seriously over cooked to the point it was dry as a bone, I wonder if it maybe was even a re-griddled old steak. We arrived to a quiet restaurant at 5pm but had a reservation for 6pm. We were advised that due to staff shortages we couldn't be seated before our allotted time so had drinks in the bar. Once seated we asked for water to go with the consumed drinks and food . We asked three more times over the first hour but it didn't arrive - eventually the starters for those having them did, so I went and got water myself. The evening meal took just over 4 hours and I left without having eaten as I'd been saving myself for my steak/ prawns/ calamari special. One prawn split in two and a couple of tiny bits of Calamari aren't a meal worth over £20. We did raise the inedible steak and were told another could be cooked. Having waited two hours to get the first one and the others had eaten so we didn't want to wait any longer. The receipt for the meal took over an hour, the system crashed! When the robotic was everything okay came out we said no the steak was inedible - which had already been acknowledged as embarrassing by the waitress when she took it away just cut through and not touched. It was mentioned something might be able to be with the receipt, nothing was. After 4 hours waiting around we decided to use beefeaters own feedback system to say something isn't right here. They auto acknowledged our comments and then nothing - no simple human apology 'We were very understaffed' or 'we've put process in place to remind staff to check meals are okay during the dining process' So I'm writing this review thoroughly disappointed that this must be what Beefeater now accept as a standard level of service.
Mums Watching . 2024-08-12
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Very disappointing prepaid meal as part of away break. Decided as a rare treat to upgrade to the steak with prawns and calamari. The steak requested medium (I'm tolerant of pub medium being anything from bloody though to barely a hint of red) It arrived with a steak knife which was the only way it could be sawn through - seriously over cooked to the point it was dry as a bone, I wonder if it maybe was even a re-griddled old steak. We arrived to a quiet restaurant at 5pm but had a reservation for 6pm. We were advised that due to staff shortages we couldn't be seated before our allotted time so had drinks in the bar. Once seated we asked for water to go with the consumed drinks and food . We asked three more times over the first hour but it didn't arrive - eventually the starters for those having them did, so I went and got water myself. The evening meal took just over 4 hours and I left without having eaten as I'd been saving myself for my steak/ prawns/ calamari special. One prawn split in two and a couple of tiny bits of Calamari aren't a meal worth over £20. We did raise the inedible steak and were told another could be cooked. Having waited two hours to get the first one and the others had eaten so we didn't want to wait any longer. The receipt for the meal took over an hour, the system crashed! When the robotic was everything okay came out we said no the steak was inedible - which had already been acknowledged as embarrassing by the waitress when she took it away just cut through and not touched. It was mentioned something might be able to be with the receipt, nothing was. After 4 hours waiting around we decided to use beefeaters own feedback system to say something isn't right here. They auto acknowledged our comments and then nothing - no simple human apology 'We were very understaffed' or 'we've put process in place to remind staff to check meals are okay during the dining process' So I'm writing this review thoroughly disappointed that this must be what Beefeater now accept as a standard level of service.
MumsDayOff . 2024-08-12
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Expensive for not a lot .Had to have chips as garlic potatoes had run out, small amount of salad, although chicken breast was cooked ok
malcolm ford . 2024-08-11
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We arrived for breakfast to be told we would have to wait almost an hour to get a table. The member of staff on duty was very short saying you should have booked even though the restaurant was almost empy. We went outside and my daughter booked on line. She received a confirmation email saying booking accepted but the same member of staff still would not let us in saying the booking would be cancelled as they were full. If this is how they operate then we will never go back.
Stephen Maynard . 2024-08-10
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Great food, barely any wait, Kristie was a great server who was very polite & friendly and helped me with a pay query
NEBKiNG . 2024-08-07
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Genuinely lovely food and great location
Alan Brilly . 2024-08-05
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amazing food, great service and friendly staff. Will be returning very soon. Very happy.
Lui Jackson . 2024-08-02
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Great food and great service !!!!!
Megan . 2024-08-02
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Bright smiles and full tummy’s after a lovely trip too the beefeater. Excellent service and lovely welcome.
Harry Wright . 2024-08-02
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We were really pleased with Kirstie who served us, being a larger group with a disabled child she went the extra mile to make sure we had a great experience. Thanks
The Lancashire Smallholder . 2024-08-01
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The choice of Continental Breakfast was appalling, not to mention the toasters were either broken or knackered. Cooked Breakfast was better but the Black Pudding was soggy. Apart from meet and greet when we arrived and got shown to our table, that's where the service ended
Shaun Smith . 2024-07-29
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More like a cafe. Food basic. They changed the menu and not for the better. Over priced and over rated.
Wendy Cooper . 2024-07-28
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Very good meals' fair selection. Will go again.
stephanie grant . 2024-07-24
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Came here for an evening meal we were served by Jake and the service was amazing, for a table of six the food came quickly. No problems with the food, great service all round.
Megan Burdett . 2024-07-19
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Very nice food, and our waiter Jake was fantastic - thank you!
Sam Burdett . 2024-07-18
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Popped in for lunch pleasant staff and quick service .would go again
Christine Wilson . 2024-07-11
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Food was lovely, staff very helpful and friendly would definitely recommend
Kirsty . 2024-06-29
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I was staying the premier Inn and had the meal deal with my room, the food is ok for a day or 2 then then the options dry up, not a great deal of choice. The waiting staff are extremely friendly can't fault them at all.
John McCrae . 2024-06-27
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Went for Sunday roast on Father’s Day. 2 roast beef dinners and one ultimate roast. Lovely food and free unlimited roasties and Yorkshire pud’s was a bonus. Looked after very well by our host Jake and server Ryan. Will definitely be back for another Sunday dinner
Joanne BROWN . 2024-06-17
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Food great. Staff even better. Made to feel very welcome.
Tim Hitch . 2024-06-14
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Went for breakfast today. For technical reasons they said I couldn't pay for breakfast, it was pre-paid guests of the Premier Inn next door only. So I was turned away. They wouldn't even take cash. So they lost a sale and I went away hungry. Thanks so much.
Vernon Williams . 2024-06-05
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Had a fantastic meal here tonight. It was busy but the staff were absolutely fantastic, the food was absolutely delicious! Christie, who was our waitress, was a star. Chatted to us, gave use tips about what to do in York tomorrow. Can't recommend this restaurant enough. Was surprised with a birthday cake and happy birthday was sung! Thank you to Jake the manager for helping my husband to surprised me with a Charlie the caterpillar cake!
Yvonne Conlon . 2024-05-24
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Really good service. The staff and specifically Shaun and Mitchell are really friendly and manage the place really well. It’s often very busy but the staff still bend over backwards to make sure that my 94 year old grandad (who comes in every Saturday) is comfortable and well looked after. Many thanks.
Miles Lowson . 2024-05-19
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Overpriced for basic food... Expensive Beer. No Atmosphere. No Sports. They think just because they're connected to a Premier Inn they can extort the guests next door with ridiculous prices. If you're staying at the Premier Inn i recommend you go to the Hungry Horse 5 minutes away where you'll get better food for a far cheaper price.
Rab . 2024-05-16
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Well what a shocking experience arrived at Beefeatet at 2130hrs after a long drive, checked into hotel and was told I had a food voucher and drink included only to find a very abrupt bar person stating sorry bar is shut...and you've got to leave by 10pm.....me thinks this chap missed the in house training sessions on customer services. I asked for a glass of water which he very reluctantly and with a vulcan like death stare served me.....I asked for ice and lemon only to experience the death stare again....I then wasn't even allowed to finish the glass of water before being told "its that time the bar area was being cleared and locked" Everything I could find, website, google, literature said open until 11pm..... I wasn't even allowed to visit the toilet...... Let's hope they do better tomorrow...watch this space.
DD DD . 2024-05-14
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Phoebe served us this evening. It was quiet and she was attentive and competent. We had a good meal and especially enjoyed the bottle of merlot. Good value and recommended for an enjoyable meal. Thanks.
Gill Gray . 2024-05-06
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Food poor. Definitely microwaved. Service terrible. Before you sit down, they were pressuring you for your order and then when we tried to add to our order we were told that we couldn't. Would never go again.
Patrick Hudson . 2024-05-06
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Food v good, service good. Saturday night very noisy!
Annie Sneath . 2024-05-04
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4 of us had a lovely night out here, the atmosphere was pleasant and the food was great, Sean and Phoebe looked after us very well. thanks again.
Roam08722436776 . 2024-04-28
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I have to say it was Friday so busy with people staying overnight but we were all crammed into a small area around 4.30/5pm instead of using other areas. We could barely hear each other as the other tables were so close. We had one person on the bar for a while he wasn't very friendly! Everything we ate was overcooked starter chicken goujons really hard & dry. My husbands burger dry overcooked. My fish probably the worst ive ever had not pleasant at all thick hard batter wet not nice fish inside. Had to go to ask for dessert more staff were on by then but only cleared our table as the dessert came out. Very disappointing unfortunately won't be going again such a Shame as local to us
Michele Hampshire . 2024-04-23
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Visited over the weekend, food was bog standard average, however server, blonde girl, think name was Annie, created a warm atmosphere and made our experience much better.
Navigator20960705892 . 2024-04-22
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Brilliant service from Phoebe, lovely food excellent. Premier inn was also very good. Lovely weekend enjoyed in York, definitely come back.
Richard K . 2024-04-21
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Popped for lunch on Friday with 3 friends and we all decided to eat from the daytime menu. The food was great and really good value for money, I had the lasagne and chocolate brownie and enjoyed every mouthful. Service from Kristie and Annie was fantastic, they really couldn't help enough and nothing was too much trouble for them. The whole place was really clean and welcoming, we will most definitely be back.
Kaa6788 . 2024-04-20
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Well...got a table outside in the sun, we had our dog so sat outside, poped to toilet then went to the bar ..an waited .....an waited.... And waited longer still .... Gave up.... left
Review You . 2024-04-17
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Went for dinner on Friday with family. Our waitress was Annie and she lovely and friendly making for a very pleasant experience. Had the chicken and rib combo which was perfectly cooked and really tasty. Loved the chips too
Thomas B . 2024-04-14
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Visited the Beefeater Millfield York. What a pleasant place to visit, food was delicious, service was second to none, this was our first visit as we don’t live far, will definitely be visiting again. Jake was our server, he was a lovely polite and very informative, friendly young man, it was a pleasure to be served by him. Nothing was a bother. The restaurant was very clean and tidy. We are staying at the Premier inn as family emigrating on Wednesday, the Beefeater and Premier inn have made this farewell more pleasurable and easier, thank you
juliehH9940QQ . 2024-04-14
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For the price very expensive 74 sauce should use Heinz bbq a lot nicer chicken and rib combo over cooked chicken and dry ribs. Gamon not fit for shoe leather.
Stephen Capper . 2024-04-13
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This particular beefeater is exceptionally great. I’ve been working away from home in the beautiful city of York for a while now. I have been staying in the premier inn next door so as you can probably tell this place has been my local haunt. the staff are amazing and kind the food is spot on and cook to how you have asked for it what more could you ask for I would highly recommend this place to anybody along with the mixed grill too i have most definitely had a few of them over the weeks and still not bored thanks very much to the staff for the hospitality and service big thumbs up keep doing what your doing
Camper60654497370 . 2024-04-05
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A great meal with the family. Christie, our waitress, was friendly and helpful making it welcome evening. A sirloin was cooked perfectly medium rare by Travis in the kitchen. All in all, a great dining experience. Will definitely return.
John H . 2024-04-03
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Came for lunch with my mum, was very welcoming and friendly, food was hot and served quickly. Would recommend for a quick lunchtime bite
Getaway59090809396 . 2024-04-02
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Had a nice breakfast but disappointed that when we arrived for our booked table we were told it’s an all you can eat breakfast but you only have 20 minutes to eat it as we are packing away at 10.30. We felt rushed even though it was still mid morning. I went to get more toast and was told sorry the toaster has been taken away. I find it rude and unprofessional as we actually left at 11am so having a bit more toast at 10.45 I don’t think is an unreasonable request. We were the last to leave so they had plenty of time to get our table cleared ready for lunch (as they’d been doing that as people were leaving). It’s a shame as it’s a nice breakfast but all you can eat in 20 minutes is a tall order!!!
dawnsh0re . 2024-04-01
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Front of house Mitchell was very helpful and friendly as well as the rest of the team here at Beefeater. We thoroughly enjoyed our breakfast for the three days we stayed at the premier inn, and we recommend the food, service and atmosphere here.
Siobhan . 2024-03-31
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Friendly staff clean room breakfast was ok something for everyone
David Davies . 2024-03-30
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Went for tea on Good Friday with my husband and son. We come quite regularly and the food is always great. The staff always look after us very well - orders taken quickly and checking in if we are ok, need any more drinks etc. Impressed with Jake tonight who remained calm and professional when dealing with a particularly difficult couple on a table near us who seemed to complaining with a view to getting a freebie!!
Jo Brown . 2024-03-30
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We ate here over Easter, and thought the food was ok. The waiter was also polite and helpful. What did shock us though was the attitude of Jake the Manager with most customers. (Particularly the more elderly). We observed him turning many tables away even though the restaurant was quiet, and not politely! We also saw him, snap at customers who were 5 minutes late, snap at customers who asked about eating in the bar area. They received a firm no, despite mainly empty tables. His general attitude is not even poor, it is quite simply rude and off hand. He was and unsmiling with all customers we saw him interact with. We did however see him and his team chatting around the podium doing nothing for long periods of time, and could hear their conversations. One young lady was asking Jake about his underwear, and Jake and a member of bar staff were discussing their thoughts on some of the customers, not politely, and loud enough so we could hear, so no doubt other customers could too. Avoid the Millfield, poorly managed by a Manager who clearly doesn’t care.
Coco B . 2024-03-30
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Just had the worst customer service and food iv ever experienced at the millfield york restaurant. 45 mins to be served massively overcooked bone dry steak. When I completed and said would only pay half for my meal as only half was edible, the dishes were taken away and I was told they would not comp my starters or other meal. I honestly cant believe that someone in a kitchen had looked at the dishevelled piece of ragged meat after it had been cooked to within an inch of existence, and thought "yea, that looks good, ill serve that to someone" The manager Jake did not care and had a bad attitude and from other reviews it looks like its about time he was replaced. They offered to re do it but as I'd already been sat waiting for 45 mins i didnt want to wait any longer, especially with the attitude of the manager making me not want to spend another second in the place. Iv eaten at this restaurant on multiple occasions before as its right beside my house, but I will not be returning. If you want a nicer experience, I'd recommend paying a local chav to smash a cricket bat over your head, whilst you force burned tar into your own mouth.
Brett T . 2024-03-29
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Just had the worst customer service and food iv ever experienced at the millfield york restaurant. 45 mins to be served massively overcooked bone dry steak. When I completed and said would only pay half for my meal as only half was edible, the dishes were taken away and I was told they would not comp my starters or other meal. I honestly cant believe that someone in a kitchen had looked at the dishevelled piece of ragged meat after it had been cooked to within an inch of existence, and thought "yea, that looks good, ill serve that to someone" The manager Jake did not care and had a bad attitude and from other reviews it looks like its about time he was replaced. They offered to re do it but as I'd already been sat waiting for 45 mins i didnt want to wait any longer, especially with the attitude of the manager making me not want to spend another second in the place. Iv eaten at this restaurant on multiple occasions before as its right beside my house, but I will not be returning. If you want a nicer experience, I'd recommend paying a local chav to smash a cricket bat over your head, whilst you force burned tar into your own mouth.
Brett Turner . 2024-03-29
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Don’t get me wrong I totally understand beefeater isn’t exactly fine dining however for the prices I’d expect something better than what I received this evening. If you want a steak that looks like it’s been chewed up, spat out, put back together again, and scorched on the sun, yet miraculously stone cold, this is the place for you! I can’t believe a chef would look at what was on my plate and deem it acceptable to serve (FYI I wouldn’t have even considered feeding it to a dog) When we complained, they took the meal away, and I declined the offer of having another one cooked as I’d already waited 45 minutes for this one and decided I’d just share my partners mixed grill instead - only to cut into his steak and see it was just as bad as mine. At this point we called over the manager, Jake, who must be one of the rudest managers I’ve ever come across. He refused to comp my partners equally bad meal, and argued that there was absolutely nothing wrong with the steaks as they had the smallest strip of pink on the inside. Still having to pay for our starters and drinks, we left and after being semi regular customers to this beefeater, we will not be returning again. I don’t know if there is new management in this branch but it’s gone down hill, Jake should probably find a new career that isn’t in hospitality, or at the very least, beefeater should replace him or provide some retraining of him, and the kitchen staff. Utterly disgusting experience all round. Honestly this doesn’t even touch how bad the steak and service was. Words really cannot describe it effectively enough.
Eleanor Lomas . 2024-03-29
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We had ordered our food and was told we have 20 minutes to order our food before the chefs leave. The food came well only two of the items, I waited assuming they were just getting my meal. I asked and was told that the chefs have gone home that there is nothing they can do then, tried to say it wasn't on the order. This was the first meal I had ordered. There was no apology for the mess up, the same guy had also nearly forgotten a drink and gave the wrong drink to the lady he was serving before me. I have never had any problems here but I really wasn't happy with the service tonight.
Megan T . 2024-03-29
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We visit once a month for their breakfast, it's a great deal and the food is not bad at all.
Mark Cundall . 2024-03-28
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We were extremely pleased with the service we received, the waitress, Annie, was delightful. She was attentive and cheerful. She made the experience an absolute joy
Jo B . 2024-03-24
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Blandest food I have had since school dinners. Do NOT expect the food to come us as it is shown on the pictures or you will be a disappointed as I am. Presentation is extremely poor, the taste isn't much better, I'm here for 4 nights and the next 3 nights certainly wont be spent here having my dinner, I would rather have a meal deal from a fast food chain starting with "Mc"
Neil Cawdron . 2024-03-24
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Would definitely recommend giving this place a try! We really enjoyed our food and drinks, wasn’t overly busy but had great service by Ryan and will be back
daniytravel . 2024-03-19
MORE AT TripAdvisor
Popped in for a late lunch with my partner. We decided to eat from the daytime menu which was excellent value. We both had a starter and main and really enjoyed our food, everything was tasty and cooked perfectly. The staff were really helpful even...
739kristiea . 2024-03-17
MORE AT TripAdvisor
Lovely meals, very efficient clear information about food allergies. Bar staff very friendly and quick.
Shelagh Hutchinson . 2024-03-16
MORE AT Google
Excellent food and very friendly staff, very accessible (I'm autistic) so appreciated the lower lighting (not dimly lit though) and the gentle ambience!
Sam D . 2024-03-15
MORE AT TripAdvisor
Lovely food lovely atmosphere. Friendly staff.
Adele Simmonds . 2024-03-15
MORE AT Google
Brilliant food and really pleasant staff
Gill Shaw . 2024-03-14
MORE AT Google
Went here for Valentines night. Food was great, good value, was delivered quickly and well cooked. Full marks to "Mitch" who was friendly, attentive, and couldn't do more to keep his customers happy. Mitch is a credit to the Beefeater chain and I hope he...
darrenbF684KN . 2024-03-13
MORE AT TripAdvisor
Great day out for Mother’s Day! I appreciate that this day is the busiest day of the year for restaurants. So great full you could fit us in with a full restaurant. Slight wait on food but to be expected on Mother’s Day. Keep up the good work. Mitch was amazing and looked after us as best he could.
vicky M . 2024-03-12
MORE AT Google
Went for mothers day so called mums eat free deal, couldn't have been anymore disappointed.4 of us went 2 chose three course meals, 2 chose main and dessert. The 2 starters arrived in pretty good time and weren't too bad, then we waited 1 full hour without the plates even been cleared from starters, before the mains arrived, all were barely lukewarm one steak wasnt too bad the other was awful, chips cold, the burger was in a dry bun and very small and my roast dinner was barely warm, tenderstem broccoli was rock hard as were parsnips,gravy was so thin Yorkshire had sucked it up and was then a sponge, peas and carrots take some not getting right but of course they were cold too. So hungry we nibbled what we could and cancelled desserts as I was by then thoroughly disappointed. Table of 4 next to us had same problems one of their steaks was inedible shoe leather. They did deduct desserts we didnt have off bill, but still we ended up paying nearly 60quid for absolute trash. Waitress was lovely bless her and so sorry we had such a bad experience, not her fault and an awful position for her to be put in, she did her best in what must have been a horrible day to work. Wont be going back!
Valerie Jenman . 2024-03-11
MORE AT Google
Food very good, service was absolutely shocking, wasn’t overly busy, waited 45 minutes from ordering pudding to arriving, 2.5 hours to eat 2 courses, been many times as quite local and tonight was totally let down.
997tracyc . 2024-03-10
MORE AT TripAdvisor
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I’ve been a local for years in acomb and have been to the inn on the green a few times over the years. I am impressed with the food, staff and atmosphere during my recent revisit. After a recommendation I was not disappointed. For the price I was very satisfied and would recommend. I hope the standard stays for the foreseeable future.
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Lovely fresh cooked fish n chips. Ordered Scampi, Haddock, Cod, Battered sausage with chips, peas and curry sauce. All 4 of us enjoyed the food with no grumbles at all. Top service from the young man working...thankyou
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