Bedford Pavilion in Bedford

What a disappointment. No wonder there was no queue. Service so slow and there were hardly any customers there. After 20 minutes of waiting for my hot drink to be made I asked for a refund.

Such a shame for such a beautiful venue to have been allowed to go so downhill. Latte tasted awful, like weak dishwater. Very slow service at the window, and it wasn’t even busy.

Met for lunch here with family and had highly recommended it! It’s been a while since I’ve been but I was less than impressed. There was at least four members of staff stood around when we were trying to order who directed us outside to the window to order, we were told we would be served only small portions of chips as they were running out (with no money off for this), three items we ordered were not available. Three adults were given tiny plastic cups of water whilst a toddler was given a glass. No teaspoons with the hot drinks and when I went to ask for some was looked at by a member of staff as if I was inconveniencing her conversation. The French onion soup was nearly slopped onto my toddler, the adults fish fingers had beans dripping off the plate and the hot dog and chips had bean sauce all under the hot dog bun which meant it wasn’t eaten. The jacket potato had no butter or cheese when this was asked and paid for and again passed over the toddler. We had almost finished eating when we went to ask for a sandwich that we thought had been missed to see that it had just been left on the side to get cold, this was again passed over my toddlers head. The numerous staff barely seemed to have had any training apart from every time they put down some food or drink saying thank you have a wonderful rest of your day. Definitely will be taking a picnic with us in future.

Super disappointed!! This used to be a gem of a place, prime location too but my visit today was definitely a one off. Place looked grubby, poor service, cold food meant to be hot and a dry sandwich that had seen better days.

Drink ok served in paper cup but loos filthy, needed a bottle of bleach! Nice location. Very loud server calling out names when delivering food.

Beautiful location to meet my team. Staff were in training but seemed to know most things, all very friendly. Food was lovely. Not a varied menu (typical park cafe offerings) but freshly made to order. Very reasonable pricing given its location. Building needs a little TLC but as it’s down to the council we won’t hold our breath!!!

Went with friends for a bite to eat at lunchtime. Greeted with a sour face. 2 of us ordered sausage roll, 2 ordered cake to eat in. Ten minutes after sitting down the soggy, microwaved sausage rolls were plonked on our table in paper bags, 5 minutes later the drinks & small slices of stale cake arrived. Manager seemed annoyed when we asked for napkins. It wasn't even busy. Won't be back!

Lovely spot for a relaxing stop Nice food at ok prices Friendly staff and nice to see some being trained

Lovely food, amazing location & friendly staff. Great walk with the family beforehand and steady stroll back.

Terrible and very disappointing as the pavilion is in a prime location . The service was abysmal as was the food . We waited over and hour and had to ask several times how much longer to be told it’s on its way which it obviously was not so waited yet again. It was not exceptionally busy which was even more frustrating especially with small hungry children. The food was inedible the bread was dry and stale for the sandwiches. The whole order was taken wrong there was no attention to any preferences given and 1 person didn’t get anything only to be told it didn’t go through insinuating it wasn’t ordered. I can only say what a shame and perhaps the place needs a complete overhaul of management and staff. Feedback was given to a staff member who apologised and offered vouchers but no offer of a refund for a lunch that was not eaten after a very long wait . We simply won’t be returning.

Nobody there to serve. Guy just stood in the kitchen clearly customers waiting to be served. Get new staff.

BEAUTIFUL PARK WITH A WONDERFUL PLAYGROUND FOR CHILDREN. LOVELY CREAM SCONES FOR TEA. WOULD RECOMMEND FOR ALL AGES.

Walked passed and thought it would be nice to have a coffee and a sandwich for lunch as the sun was out. We were told there would be a 30-40 min wait for food as they were busy. That was fine, even though the place was 50% empty, we didn’t mind waiting whilst drinking a coffee. The coffee came and was fine but after 50 mins and no food, we went and asked for an update. We were told another 5 minutes. Eventually it turned up 1 hour 10 mins after ordering. We only ordered two bacon sandwiches. The sandwiches weren’t bad, but definitely not worth waiting longer than 15 mins let alone over an hour. I’m guessing they only have one cook who cooks everything individually. A real shame as the location is ideal. Next time definitely just coffee.

Honestly awful :( waited over an hour for mac and cheese, a children’s hot dog and a sausage sandwich. The drinks came within minutes so had to buy more when the food arrived. The mac and cheese was sloppy and horrible, the sausages in the sandwich were burnt and the chips were cold and looked like supermarket branded oven chips. Definitely won’t be returning, such a shame as there is so much potential.

Shockingly bad service and seems to be run by clueless teenagers. We paid when they took the order and sat down. 30 minutes after ordering, no sign of our food or drinks and a clueless teenager comes over to tell me there is no more lasagne, and could I order something else. So I ordered jacket spud instead. Our drinks finally arrived 35 minutes after ordering. Clueless teenager number 3 proceeds to place hot drinks within grasping range of a 7month old. We quickly moved them. 5-10 minutes after the drinks had arrived everyone else’s food turns up. Jacket potato and tepid beans. But no cutlery. We ask the 3 gormless teenage staff milling around by the tills about cutlery - but apparently it’s in the dishwasher. So, those that have their food end up eating with tiny dessert forks. Getting fed up of watching everyone else eat, it’s obvious mine isn’t coming out, so I complained and I’m told they still haven’t even started to cook it. (I had to wait whilst they dealt with a woman who was still waiting for her hot chocolates that she ordered 20minutes ago) Finally, over an hour after ordering and 10 minutes after everyone else has finished eating, I get my food. And yes, I still had to ask for cutlery. It wasn’t worth the wait. Jacket potato nuked in the microwave with a smattering of tepid tasteless chilli with a sprinkling of cheese. Never again.

Although the queues outside have always tested the most calmest of people at the best of times, and their prices for tea/coffee in a paper cup haven't decreased either. I haven't been inside the cafe since before Covid hit and I can't say I will go there again. We arrived last Saturday and there was quite a queue for the "window" outside, this was because the Morris Dancers were performing. We decided to go inside, we ordered our tea and a teacake each. After 40 minutes I asked where the tea was and was told it was on its way! The young girl behind the counter then started thumbing through all the order receipts to find our order. I reminded her that we had also asked for a toasted teacake each. Another 10 minutes and the tea arrived, except I had been given normal tea and not the green tea that I had ordered. The teacake took a little longer. This cafe now seems to be run by very young teenagers. It was a freezing cold day and the reason we went inside is because I couldn't see any of the heaters switched on outside. It didn't make much difference as there was no heating on inside either. When I questioned why there was no heating on it was because the "window" to the outside kiosk was open and the heat would be lost! Perhaps close the door to the outside kiosk so the heat isn't lost! The Morris Dancer event had been well published so why the owners didn't put on extra staff to cope, I'll never know. We asked about the soup, an impressive large soup menu, all priced at £5.95, I asked about the ingredients in the soup to be told that all the soup came in cans! Really, £5.95 for a bowl of soup from a can! The prices at this cafe are way above average but they are providing an extremely below average service and need to put experienced catering/waiting staff to provide the level of service that people expect or lower the prices so that people don't expect too much.

Since the coffee shop has moved under a new management the quality of food and drinks is beyond horrible. On few occasions I have been served coffee (latte/flatwhite) which was either so hot that I have burnt my mouth or have been given cold drink.Never really sure what you will get but I thought let’s give the new guys chance as every person there is new and needs training. Although it has been like this for months now! Today was a last straw for me. We ordered hot chocolate, hot milk and mocha. Hot chocolate was ok, but nothing exciting, milk was cold, even though I’ve said to make it hot as my child is ok now to drink warm drinks. For myself I’ve ordered a mocha. Instead of mocha I have been given lukewarm milk with a bit of chocolate. I’ve asked the server to make my drink once again, 15 seconds later I have been given another drink in a cup which was covered on both sides in milk froth and clearly just poured from one cup to another one. When my sister asked if they seen the state of the cup, we got an eye roll. At this point we requested refund. I’m sorry to say it but this place became a shamble with a staff which is not trained and doesn’t care at all about proper customer service. The lady new manager is either super friendly or with p..ed of face and doesn’t want to talk to you. It’s a real shame that it came to this point but I rather go with family and friends somewhere else.

They lost our order. Despite repeated trips to the counter to chase it. Had to ask for our drinks after 25 minutes. Asked if they'd lost our order, assured they hadn't. Several requests later, over an hour after ordering, they realised they had lost it. If we hadn't of had to pay on ordering we would have left at that point. Was my mums 80th birthday treat. Gave us a free round of tea and coffee but food was another 15 minutes and nothing special. At no point did anyone in charge offer an apology. No one asked if food was OK. No one apologised when we left. Doubt we'll visit again.

Best bacon sandwich and hash browns I’ve had for a while but the visit was rained by queuing 20 minutes to order and waiting 30 minutes for food. Coffee was also very weak and none of the staff looked older than 20 and their inexperience was apparent. Not a good time to have a trainee on the till with 20+ people waiting.

This is really expensive for food that should be much much cheaper We had three pieces of cake two lattes and one hot chocolate it was about £18 i think you are ripped off everywhere now. good old wetherspoons I say

Lovely location, spoiled by a coffee shop owner, who has all the customer service skills of a spoilt 10 year old. The reality of this place is bog standard. Food frozen in the middle. Tables made from scaffolding poles and boards. Ceilings covered in cobwebs. Prices made up, as and when it suits, and no loyalty to customers, no matter how many hundreds of pounds they have spent. And I do mean hundreds!!! Will take my custom elsewhere in future!

I have just had, what I can only say is ‘the worst breakfast I have ever eaten.’ I ordered poached eggs on toast. When it arrived, it looked so unappetising & tasted just like it looked..disgusting! The toast probably only saw the toaster for about 5 seconds. It was cold & soggy. Eggs were supposed to be poached but looked more like fried. They were cold, over cooked, tasteless & rubbery! If I hadn’t already paid in advance for it, I would have asked for my money back!! It was an absolute disgrace & very disappointing! The previous owners of the Cafe did a fabulous breakfast & a had a lovely interesting lunch menu. What a shame this owner didn’t take a leaf out of their book! There’s enough bad reviews since the change of ownership…are they not reading what people are saying!?

Pre-covid this was my favourite place to eat in Bedford so I cannot express how disappointed I was when I returned last week. This once vibrant and stylish cafe, with its delicious and interesting menu, and really friendly staff has been reduced to a shell...

Met friends on a cold wet lunch time No heating in the building sat with our coats on Order of bacon sandwiches and hash browns all over cooked .jacket potato and side salad covered in vinegar .Limited menu Has gone down hill .please heat the...

So disappointed. The cafe was so cold we had to keep our coats on. The staff we not people friendly and not helpful. We had to go outside to order our food through a window !! The loo is horrid cold and in need of...

Wanted to get some coffees so queued up outside. The time was 3.45pm. Whilst in the queue I decided to use the toilets but was told they had just cleaned them so they were closed…! Went back to the queue. Finally got to the front...

We were so cold inside the cafe and asked if we could have the heaters switched on: the waitress returned saying that both the wall and ceiling were out of order. The Mac and cheese was tasty but sloppy and could benefit from being served...

Visited today with two friends for lunch. The first thing we noticed was how cold it was inside. One of our party is having medical treatment so we asked if the heaters could be turned on only to be told they weren't working....what all 5...

We were really looking forward to having brunch at the pavillion as we have good memories and have a history of good experiences there. We've all been so busy so we thought why not go to a place we know well to catch up. We...

Visited today for drinks and couldn’t believe what we saw. Four tables under the sheltered part had cups plates etc left on them , we thought they must be busy inside but no they weren’t. When someone finally cleared the tables they didn’t even sanitise...

I wanted somewhere relaxed for a quick bite of lunch and remembered this place from when i was a child. I do not know what it was like a few years ago but today it was great. I had tagliatelle and it’s was tasty, warm...

Very, very poor and unprofessional customer service. Extremely long wait for a bacon butty (30 minutes) and coffee was finished before food arrived. Coffee weak and tastless. White bread and really greasy hash browns. Nothing to recommend this place at all. And yet.... it is...

It’s gone so downhill, it’s sad. The coffee tastes burnt and my flat white tasted almost fake. I have previously been asked for a iced coffee and got a Starbucks frappicino in a class bottle poured into a plastic cup! If this was anywhere else...

Cheap food (white bread sandwich) at a high price (£6) with a long wait (20 min) in a very good location

Called in for lunch, nice day but it was not busy like it used to be, ordered two salads and coffee. Coffee arrived quickly but the salads took over 30 minutes to arrive. The quiche salad with chips for £6.95 was OK but the Feta...

I have been to this cafe a lot, especially for coffee in lockdown. Before it changed hands, it was a lovely little cafe serving amazing breakfasts, but it is no where near as good as it used to be. Since it has been taken over...

Has the potential to be lovely but sadly cannot cope when busy. Vegan breakfast came out with over cooked frazzled, cheap vegam sausage and the beans, mushrooms, hasbrowns were stone cold then obviously microwaved to luke warm. Toast came with butter - no vegan alternative....

Me and the wife have just been for a snack after a walk , So we thought we would pop in , Well the wife had beers on toast the beers were very dry it look like they had been kept warm since Monday ,...

Came here on Fathers Day morning for a bacon sandwich. Ordered the sandwich and told food would be a 25-35 minute wait. After 50 minutes went back to the counter and she said ‘I did say it would be a wait’! I explained it had...

Excellent coffee and really friendly staff. We have swapped our usual walk to Bedford park, specifically for the coffee

I have held off on this review for quite some time - appreciating the change of ownership coincided unfortunately with the pandemic last year and allowing them time to find their feet again. This place used to be amazing and I visited almost weekly for...

Lovely building & Park. Such a shame I can’t say that for the coffee. It was disgusting, it went straight in the bin. They should take a leaf out of Bridges Cafe & Longholme Cafe & use decent coffee & good food & cakes. Will...

Very friendly service, coffee and tea always good, flapjack a winner, cant wait to try breakfast when they re-open fully.

Years ago this place was great. I have visited the Pavilion at Bedford Park a few times during the COVID pandemic, after a new change in management, but both times it has been disappointing. The hot drinks I habe purchased have been OK but the...

I have been coming to the Pavilion Cafe nearly every weekend on my dog walks and every time the service has been excellent. It cannot be easy to be working under new conditions in a COVID world however the team always are so friendly and...

Food is of a poor standard, came cold and is overpriced. Specifically the children’s hot dogs were terrible. Clearly no care and attention to preparing the food and little understand of what good looks like. A shame as the pavilion could be great.

What can be nicer than a walk around Bedford Park and have somewhere to stop over for tea/coffee. Have been here quite a few time and always is excellent food and choice of drinks. Plenty of tables to sit outside and use window service. Thoroughly...

Been coming here every other day with my children. Lovely cup of hot chocolate and one of the best carrot cakes ever had, not to mention the kids love the cookies! Bacon sarnies with hash browns are divine.

As we needed wheelchair access, we parked near the swimming pool (free to Blue Card users) and then whizzed round Bedford park to the Pavilion. The staff were very helpful and ensured the doors were wide enough for the chair to gain access for an...

Wow. What a gold mine! A nice walk in the park followed by homemade soup. Today's choices were toasted tomato and red pepper or my choice, Spiced pumkin served with croutons and roll. Very good. Just what the doctor ordered on an autumn day. A...

I ordered soup and bread for £6.75. On the menu it says “Tomato and Veg soup with Croutons and cheesy bread”. For the price, I was expecting something nice. I waited for ages only to have half the bowl, no croutons, 3 small slices of...

Having waited and hour and being told that they are short staffed is one thing, but to find out they delivered it to the wrong table after the porter said “don’t blame me” was incredible. Then after raising this with the porter, after finding out he delivered it to the wrong table, he offered to my 70 year old father-in-law to “take it outside!” Shocking behaviour after making a mistake.

This morning my family and I visited for a bacon roll and coffee... 2 visits back to the desk to find out where the food was and stopping and asking a very unfriendly chef who was delivering food to a neighbour table, we were told...

It was very disappointing that the person who was making the drinks and serving was not wearing a face covering.

Visited with the family and will definitely be back. Staff we so welcoming and given it was extremely busy, our food arrived in good time and was delicious.

Fab coffee, great food and stunning views. Staff are always warm and welcoming. Can get a little busy at times but it's definitely worth the wait.

Such a shame... Emma and her key team had turned this previously unloved but well located facility in to a 'go to destination' of quality over the last four years or so.It now appears to have changed hands and over the last few weeks, since it has reopened post Covid lockdown it is being operated more like a second tier truck stop than the pleasing venue it was six months ago. The curious approach to the limited signage, the lack of appropriate Covid related protocols and lack of attention to the maintenance of the premises is somewhat odd. Very disappointing..!!

Food was nice but the service not so much. It was quiet with no customers at the counter so I went up to order like I normally do in there. The waitress told us to take a table and she’d come and take our order, so we did and she followed us to our table and took our order. Seemed a bit of a waste of her time to me as she could have just done the same thing at the counter 30 seconds earlier! When the bill came they’d added a service charge because we’d had table service. I’d have stayed and ordered at the counter if I’d known.

Post the Saturday parkrun this place is a good pit stop to refuel with a coffee, some breakfast and cakes. It opens around 8:30 in the morning but can get very busy as it is popular with the runners. Limited seating indoors but with outdoor seating it can be a lovely place to relax in the spring and summer time.

This is a great cafe and the only downside is that it has often been too busy for me to get a seat. Go out of the busy period if you can and enjoy tasty little dishes of food and a quirky atmosphere. A great place to go after a walk in the park.

The sun was very pleasant so the table on the terrace was ideal for drinks and cake. Our dogs were welcomed too. The cake was very moist and pleasant to eat. However the hot chocolate and mocha we expected to be hotter than they were.Nice Cafe for chilling after a park walk.

Stopped here the other morning and it was a good all round experience, nice place, good service, had the breakfast and it was good however I think for the money it cost, maybe it could have beans included or at least a option to be included it’s not the cheapest but again has a lovely view and good coffee, I would use again and don’t want to be too critical as it is a nice place.

I hadn’t been to the Pavilion for a while and had enjoyed the lunchtime food before so it was disappointing to find it much changed. The menu is now much smaller and if you don’t fancy poached eggs in their many forms on the all day breakfast menu there’s not much else. The wrap and salads are called ‘grab and go’ and come in cardboard boxes. I chose the burrata and tomato which was one of two choices on the brunch menu and described as “herbed toasted bread, with peeled italian tomatoes, torn burrata dusted with fresh basil, ground pepper and a balsamic glaze”. Sounded good but sorry, I couldn’t in all honesty call it flavoursome. Were those tinned tomatoes? They certainly looked and tasted like them. And who likes eating in a draft? It wasn’t particularly cold yesterday but the wind blowing through the two open doors made it uncomfortable. The Pavilion has a lot going for it, it’s in a lovely spot in the park and the staff are friendly and efficient, but I think in future - if I go back, I’ll sit outside and enjoy the view with a cup of tea or coffee - which hasn’t changed!

We visited as we were all hungry after coming back from holiday. It's a shame the menu has been shrunk as its not the same having a sandwich in a box but really good if you want a late breakfast. I used to go for a lunch treat but sadly no longer. Good for coffee and cake.

have eaten here several times before and have always enjoyed it. Today, was different. The menu has changed and is very small with not a lot of choice. I chose the eggs pavilion which used to be delicious. Today they had substituted the mashed avocado for a brown looking guacamole which did not work with the bacon (overcooked) eggs and (stale) muffin. Overpriced for what it was today. A shame as it’s a beautiful location.

After playing in the park my niece & her two children were hungry & we decided to visit the Pavilion for a late breakfast . We were warmly greeted & found a nice table & high chair for baby . Thought the menu had lots to chose from & there were options for vegans & vegetarian . These choices extended to their great selection of cakes. We chose the gorgeously delicious cornflake tarts Our cooked breakfast arrived piping hot on gorgeous rectangle large plates . The serving was very very generous . Lovely customer service too so l would highly recommend a visit .

Bedford Park's best know feature is the Pavilion café which has brought back to life a lovely venue which had been closed for decades. The café serves as a very active community hub with an excellent range of activities and events organised throughout the year. It is much loved and admired by my fellow Bedfordians who rate it very highly both for is cuisine and contribution to the community. Personally, whilst I understand very well all that there is to admire about it, I am not in love with it. For me, it lacks the warmth and atmosphere which I most seek in a café. It is fairly chic, but I find its offering a little upper middle class for a true community venue and the interior is smart rather than cosy. Severe lack of space seems to have dictated a rather functional approach to cramming the punters in (quite understandable in terms of the venues undoubted popularity). On the occasions when I have visited, I have found the staff perfectly polite and efficient, but they have not exuded the friendly affability to be found in other similarly middle-class places like Fay's at Riverside. Probably the very popularity of the place inevitably leads to the issues which I raise and it would this be unfair to the management and staff to regard my comments as any form of criticism; I merely note that, for all its strengths, the café is somewhere is use if in the park, but not somewhere I seek out when I want tea and cake.

Came here this morning with a group of friends & family. Lovely setting, good value & tasty breakfasts & great service.

Have been to the Pavillion many tomes for both breakfast and lunch, however a visit for lunch with friends last week was disappointing.

We visited this cafe on the way for Bedford Park Live Feat. Unfortunately, they stopped offering meals due to the rain, but we tried some cakes and coffees. The cakes were fresh and tasty, and coffee was nice.

Great setting. Good breakfast menu but limited options for lunch if you don't want a "breakfast" Quite a wait as pretty busy Food was good when it arrived

We’ve eaten here lots and the food is always lovely, especially the brunches!

situated in the middle of Bedford Park , this is a lovely cafe with both indoor and outdoor seating. Eat in or take out is available . This is a great place to stop and enjoy some good value cooking , cakes and excellent coffee. There is a separate service counter for the take out business which is a great idea.

Came here for lunch with my brother, his wife & their little boy aged 18months. This place has a nice menu with some good options. I ordered the Eggs Benedict Pavilion (eggs Benedict with bacon & avocado on muffins) was really good & had excellent hollandaise sauce. My brother ordered the large all day breakfast & his wife ordered the Cesar salad all was enjoyed by everyone though they are really lacking in kids options. We really wanted to get little Alex some fruit but there was none at the cafe. This place was really good all the same & the staff were lovely & smiley. Would highly recommend!

We regularly come here for breakfast or lunch with friends. It's a great spot to meet in the middle of the park. It's very family friendly. We always feel welcome and my daughter likes the toys and books.

I've seen reviews for the pavilion but never quite managed to get there. Until my manager treated 5 of us to lunch. She had booked a table for half twelve but meeting over ran. Quick call to say on the way no worries they said. What a quirky place it's like walking in to an old school room. Old tables. Pictures made from stamps. Cutlery in golden syrup tins. Flowers in jars. What a beautiful setting too Bedford Park. We had wraps with smashed avocado tomato and houmous served with salad and house chips (heavenly chips) skin on crispy and 3 sorts of potato. Cheese and red onion sandwich with the right balance of onion. Thick fresh bread. And beef and horseradish sandwich. All served with the salad and chips. We didn't have to wait too long either. Its quirky and lovely atmosphere. Cakes looked amazing and we could have eaten some but sadly we had to go back to work. The menu is lovely the staff are very nice. It's clean. It was reasonably busy quite noisy but it was lunch time. There were mums with small kids. Older people all sorts so very welcoming. I want to try the pavilion eggs on muffins with bacon and mushrooms with hollondaise so might try a walk in the park and have breakfast at the weekend. Loved it. Ten out of ten x

Came here on Bank Holiday Monday for brunch, lovely to see it busy and buzzing and after a short time we got a table.

I came here with my partner for lunch and we both loved it. We had the burger and I can say I'm glad of my decision as it was delicious. A big thank you to the chef Francesco, a young boy from Venezuela. He was professional and nice! Excellent service and food quality. Will come back!

We recently came here for breakfast based on the mainly good reviews. I had reviewed the menu online in advance and had picked the baked granola but this was not on the menu any more when we arrived. The homemade marmalade was also missing from the menu. The toast arrived cold and my partners pancakes with bacon and maple were awful. They were cold and the pancakes had obviously been bought from Tesco and toasted before being served with very fatty bacon. No stack of pancakes here just three shop bought pancakes thrown on a plate with fatty bacon.

I'm lucky enough for this to be my local cafe, I often stop by for a coffee when out walking the dogs. There is always a gluten free or vegan cake to be had and my daughter and I have had the pleasure of enjoying a full gluten and dairy free Afternoon Tea with Prosseco - a real treat which we plan to repeat again soon.

Where do I start, what a lovely afternoon tea we had, Karen Russo the assistant manager right from the beginning of constant emailing her about the event, she was amazing and went out of her way to make sure I was happy with all the arrangements, nothing was too much trouble or effort, we had the whole place to ourselves which was amazing, the afternoon tea was delicious, fresh sandwiches, wonderful scones and amazing cakes, all home made, tea and coffee as much as we could drink, it was a wonderful afternoon and a wonderful memory for my auntie who's surprise birthday it was for, thank you Karen and team for a wonderful unforgettable afternoon, I would highly recommend the pavilion, just pop in for a coffee, it's amazing

There have been a few attempts to make this cafe a success over the years, but the current Pavilion has got it spot on, judging by the footfall we regularly see. Yesterday’s visit was no exception. Quick and friendly service of coffee and cake. Loved the Malteser slice! The staff coped well with the busy period that coincided with our visit. Prices are fair and competitive. There is plenty of seating outside as well as inside. Looks like a generous afternoon tea they serve, going by what we saw at the table behind us. Definitely one of our favourites in Bedford.

We stopped here whilst having a wander round Bedford Park in the sunshine! The food was lovely and fresh and the staff were really friendly, well worth a visit

We visited this location while on a walk around Bedford Park. Me, my wife with our 4 year old. We ordered at their external window 2 hot drinks, & a juice. Next to their external window they serve at, they have a table which has milk & sugar. We placed our drinks onto it to add milk to our tea & sugar to our coffee. It was at this point that our 4 year old went to grab the milk flask which is on this table, it fell over knocking over both the coffee & tea all over my thighs. The drinks was molten (the tea at this point was just freshly boiled water) & I screamed out in pain, even losing my composure letting out a swear word.

Situated in the centre of Bedford Park in great surroundings are the highlight

Visited on a number of occasions. Super surroundings and food good, always well cooked with fresh ingredients, e.g. the sausage in the pavilion breakfast is real!, smoked salmon and scrambled egg is excellent..BUT service is very variable. Staff are curteous, however meals are often very late in arriving, even given that they are all cooked to order. Service indoors seems much better than that for outside eaters. Would get 5 stars if service were improved.

The food and atmosphere were excellent and we all felt very well looked after. Some of the guests hadn't been to the Pavilion before and were very impressed. We look forward to booking again the same time next year.

We both had their all day Pavilion breakfast. Good quality food, well cooked. Shame though that the plates it was served on were completely cold meaning that by the time we were getting to the end of it the remaining food was cold. It’s not difficult to use hot plates fo4 hot food

I went today, with my daughter and grandson, for what we hoped would be a lovely lunch. Sadly, we couldn't have been more wrong. The food arrived late. My grandson's meal was only semi warm, dry and looked as though it had been left under heated lights for eons. My ratatouille had half an inch of oil at the bottom. In short - very disappointing. Not only that, but when I complained - though I was brought a bowl of soup - two members of staff gossiped, whilst continuouslystaring at my daughter, making her feel uncomfortable. I wasn't charged for the soup (eventually, after I remonstrated, as the first assistant actually tried to charge me for the horrible ratatouille), but it was a shoddy and unpleasant experience. We won't be returning.

Been here a couple of times in the last few months. Fisrt time had the nachos, thought they were poor vaue for the money.

Last night, for the third time, I organised a dinner for a few people at the Pavillion. At every stage - the booking, the menus, the service and the food - I saw nothing but professionalism with a smile. We had an excellent meal and a great time at a very reasonable price. I have no doubt I will be booking again.

This afternoon tea is ideal for those looking for a homemade, wholesome experience. Not a tiny potentious selection like many other places offer for double the price! I highly recommend the pavillion for your afternoon tea! Love love love

This cafe is a favourite due to its great location, and the food used to have enough edge to make it worth the price. Disappointingly, food standards have gone downhill and so it now seems overpriced.

Questo originale e accattivante punto di ristoro è un po’ il cuore del gradevole Bedford Park. Si trova proprio in concomitanza con il vialetto centrale che taglia in due il parco e collega il Pavillion a una gloriette di chiaro stampo vittoriano per concerti in stile dixieland. Circondato da prati all’inglese, proprio ai margini della cittadina di Bedford e in piena zona residenziale, questa sorta di bar ristorante è abituale destinazione per i frequentatori del comprensorio, ma anche per sportivi, mamme con bimbi piccoli e per gli ospiti degli eventi artistici organizzati in loco. Ampio spazio esterno per sistemarsi, è anche attiguo a un campo da bowling green (bocce su erba) e due campi da calcio.

My wife and I booked The Pavilion for a private dinner recently on a Saturday evening. There were 29 of us in total for a three course meal and we can not speak highly enough of the service that we received. We were able to choose our own menu and the food was excellent. Nicola, Karen and Charlotte couldn’t do enough for us through from the initial booking, to helping decorate the room and looking after us fantastically throughout the evening. Having the place to ourselves was a real bonus. We have had a number of lovely lunches here prior to deciding to book the evening. Very glad we did as were our guests. Highly recommended.

I booked the Pavilion at the Park for my wife’s surprise 40th birthday party. What a wonderful time we had. The party was well organised service and food fabulous. We chose our own menu of Duck Salad, Chicken with white wine sauce and blueberry pancakes. All fabulous. If you are planning a private party I wholly recommend. Thanks for making it a special evening. We’ll be back.

Can't you write this on the wine list? Everyone I know has had the same annoyance. Especially when your hosting outdoor events. I get it's required for your licence but seems like a underhand way to up sell if you cant be bothered to let people know on the wine list. I'd have gone elsewhere...

My daughter took me for lunch along with my 2 yr old grandson as a birthday treat. The food took 45 minutes to come. If they had given that information to us when we sat down we then have choices but they didn't. So we had to keep a hungry 2 yr old amused for 45 mins. The food was average and over priced. £25 for a kids meal a sandwich and wrap. We had been before and it was so much better. The staff were clearly overwhelmed and unable to cope due to it being busy. The icing on the cake was when they bought our food out and not the 2 year old. There was another 10 min delay for his then he couldn't eat it as it was so hot. Bad planning.... We won't be back.

Very friendly and attentive service. Good value for money with an adequate selection of food on offer. Musical & Theatrical events during Summer months. Will certainly visit again.

A very ideal place to visit for a tea and cake,after a nice walk with the dog. Outside seating is clean and well spread. Well worth a visit