Based on 55 opinions finded in 1 websites
Based on 55 opinions finded in 1 websites
Nº 211 in 876 in Southampton
Nº 27 of 89 British in Southampton
Opinions
Reservamos una cápsula para una celebración de graduación para 6 de nosotros. La comida era preciosa y nuestro camarero era tan amable y atento - gracias - Matt!
Ellie C . 2024-07-23
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Some friends and I visited last night for an evening meal as a party of five. The setting was lovely and our waiter was so friendly and welcoming. Food was a mixed bag, the pork belly bites starter was a little underwhelming, tepid in temperature and parts of the fat were not as well cooked as would be expected. The buttermilk chicken thighs on an Asian salad in the other hand were outstanding and gave me serious food envy. I opted for the chicken supreme starter which was absolutely fabulous, beautifully presented and full of flavour. My friends also enjoyed the fishcake topped with a poached egg and hollandaise, and the mushroom and truffle linguine. Dessert was very disappointing, sticky toffee pudding which had clearly been sliced from a traybake and microwaved, served with a thimble of lukewarm custard. Not that warm delicious gooey unctuous pudding that you picture at all; I’ve had better in my local country pub. Overall a nice evening but some improvement needed to live up to that image and price point that is presented outwardly.
Lianne . 2024-04-11
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Christmas Eve Sunday Roast in a Pod, superb. A family dining experience second to none on Christmas Eve, great venue, great food and with loved ones. The whole experinece was excellent ( we have dined in a pod before so knew what to expect) but we had the added festivities of Christmas, the experience was only added to by Paris and his team, Paris is great, engaging and fully professional a pleasure to deal with, we look forward to seeing you all again soon.
SandshoesandGrandad . 2023-12-31
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Matt was amazing.. what a great a night with great service. We loved having an evening in the pod. Thankyou so much
panigale2345 . 2023-12-20
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Celebrating a family members birthday, really enjoyed the food and also the service by Paris was amazing and made us feel very welcome.
Steven T . 2023-11-22
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We had a great time at Beckett in The Mansion at Coldeast. Six of us had different meals and drinks and all agreed the food was superb. The experience was made all the better by Harry, who was charming and very efficient. He was attentive without being obtrusive and had a wonderful sense of humour. We will go again 👌
David R H . 2023-11-12
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Best hotel breakfast we've ever had Freshly prepared, quality ingredients, not 'cook in bulk leave on a hot plate'. Hashbrowns to die for. Our favourite place to stay when we're in the area because we look forward to the comfy bed and amazing breakfast so much. Hard to beat.
chloe g . 2023-10-10
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As a family we had a Sunday lunch here. It was a warm day so the place was very busy inside and out which probably accounted for the lacklustre service. The venue is strange in that the grounds are lovely and the actual building (an old hospital I believe) is impressive however the inside of the restaurant resembles my old school canteen. Plastic tables and uncomfortable chairs! The menu was a piece of grubby paper which was surprising. The service was slow initially and then having ordered our drinks and food we were surprised to receive our roasts in about 5 minutes flat. They arrived before our drinks. The reason for the quick delivery was apparent when you saw the roast items all stored under lamps. Unfortunately this meant some items were cold and in the case of the Yorkshire puddings, dried out and inedible. In fairness the meat was good but needed proper knives to cut it. No checks from any of the staff and we had to summon someone to say that we had finished and to order desserts. I am sure that the staff were pleasant but they needed some direction from a manager. If there was one then they were invisible. Some other people complained that their food was cold and inedible. I think that for £80 for four roast lunches (excluding drinks and desserts) I expected better.
Bonviveur58 . 2023-09-03
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This place is very strange. It's a truly amazing location with such grandeur but this really isn't reflected in the restaurant. Some of the decor is beautiful and appropriate to the age and style of the mansion House. Some of it feels like a canteen with plastic tables and cheap-looking velour everywhere. When we arrived 80s pop/rock was literally blaring and we felt really alarmed. Thankfully this was turned down immediately on our request. Such a strange choice and volume for a restaurant which is aiming at 'smart'. Then the menus came and they look really bad. Plastic-coated pub menu is the look they're going for - why? Luckily things really improved. The service was spot on, attentive and polite but not cloying, and the food was lovely. Well presented and well cooked with generous portion sizes. I would definitely return but it would be lovely to see a few tweaks to make the whole experience gel better. A setting like that deserves better attention to detail.
RS_southcoast . 2023-08-26
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I entertained some key customers here with dinner. What a disappointment. The food is ok, not great but ok. The service is sadly lacking. Long delays between courses, long waits for food. Very poor table service for drinks and when it came to dessert we had to go seek someone to take our order, this wasn’t as easy as it seems as the only person we could find was the night porter on reception. I stayed the night and again, it’s ok but nothing amazing. I had stayed a year ago and although I didn’t eat dinner on that occasion, I did have breakfast. I consider the quality of breakfast has deteriorated. Maybe we picked a bad night but I won’t be rushing back to entertain there again.
Kevin W . 2023-08-11
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I was put and about at Brownwich cliffs as the weather was sublime. After a morning of exploring I felt a bit peckish and found this fantastic spot. It looked like Bridgerton mansion as I was driving up. There these delightful pods to sit outside and it just looked fantastic. Reception was friendly as I walked and directed me to when I asked for a quick lunch. The atmosphere was lovely and the staff were amazing. I ordered the "Jack the lad burger" which was very tasty and followed it with stunning Sticky toffee pudding. The whole place was busy but I was still looked after. As I was leaving I asked a South African manager nearby about the area and he was very knowledgeable and gave me some great ideas for the next visit. I will definitely be back again. Such a lovely spot
L3990BQjackb . 2023-05-28
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As a local I have been to The Mansion on many occasions as the location and views are second to none. I have never stayed however used the bar outside many of times. Never have I ever experienced such incompetent bar staff. Orders are rarely correct, would sooner have you wait at your table for 15 mins rather than serve you your drink at the bar you just had to walk to? Food served without cutlery being offered at all. A group of staff with some improved management and just a bit of common sense and this place could be a gold mine.
Jack G . 2023-05-27
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The location was good, however this was the only good part of the experience, we booked a pod for 9 people, we ordered drinks (2 bottles of wine and 2 pints), we then waited over 30 minutes for the drinks to arrive, even after we asked where the drinks were, we ordered sharing boards Sunday lunch, the food was brought out with no plates and was then left to wait over 10 minutes for plates while the waitress served other tables, the food portions were poor with only 2 gravy dishes for 9 people, we asked for more however the by the time the new gravy came the food was cold, also no other sauces were brought out like advertised, we ordered more drinks however waited so long a member of our party went to the bar to get his own drink, which is disappointing as we would of ordered more of the service wasn’t poor. Then the issues with paying, had to go inside due to the machines not working, receptionists we’re busy talking to each other and didn’t ask for any feedback and at this point we wanted to leave. One member of our party was charged for the full meal after we asked to split the bill however receptionist weren’t not paying attention. Overall poor service and disappointing food for the cost.
816paisleyc . 2023-04-24
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Wow! Had a meal in one of the pods with some friends and loved every minute of it. The pod itself is a perfect size for eight people and is warm (when the door is closed). We loved the fact we could connect to the speaker and play our own music too! We all had different starters and enjoyed them. My scotch egg was delicious with just the right amount of spice. The mains were all very good. My fish cake was a little late appearing due to a mix up when ordering. However, it was definitely worth waiting for. The burgers looked great as did the chicken dish. Our waitress was amazing and served us with a smile throughout the evening. Would thoroughly recommend as felt like such a special and different evening being in one of the pods. We also visited the bar inside before our meal and loved all the sofas and soft chairs to relax in.
Kay848 . 2023-04-16
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This place is very unique and is a must visit if you haven’t. The rooms look absolutely amazing and I cannot wait to visit again. ⭐️
Escape32101060343 . 2023-04-13
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Fantastic!! As always! Best Sunday lunch in the area, so we return. Have tried lots of other locals but none top the Mansion… the best pink roast beef 👍🏻.. The Mansion has become our regular ‘go to’ for drinks & dinner .. Great service and surroundings.. Thanks, again 😁
A5269CGjuliap . 2023-03-05
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Warm welcome and shown to table by a window overlooking the pods. Busy but not too noisy ( a restaurant rarity these days ) . Nice relaxed atmosphere. Attentive staff - well done Charlotte. Food was excellent ( perhaps a little more gravy ? ) and chefs/kitchen staff clearly know what they are doing. Pastry chef certainly produces some stunning desserts. Bar and lounge areas very inviting if you can stay a little longer. Will definitely return
Colin B . 2023-02-14
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W were really looking forward to a family Sunday celebrating a "Special Birthday" Sunday lunch.. On arrival we had a friendly welcome and was told our table would be in The Orangery which sounded impressive and the setting seemed ok. However from the moment we...
sotonian2016 . 2022-12-14
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Went for a Sunday roast on a very busy day. The service was lovely, everyone was really friendly and helpful. The roast pork although very tasty (especially the stuffing!) was all only luke warm at best. They were very accommodating though, taking it away and...
710suec . 2022-10-09
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Best Sunday lunch ever!! We had a fabulous lunch with friends. Loved it! Thank you!! The porky bites were lovely
ShazG975 . 2022-08-28
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Having read some reviews about this place, some people need to get their head out of their @@@@. This place has been taken on and redone to a lovely standard. It’s not comparable to Limewood or anywhere even similar, so not sure when people are...
MancTommo . 2022-07-23
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Very disappointed with the restaurant and food very poor choice on menu more like a bugger bar than an up market restaurant! Steak was awful and staff outfits were fit for the bugger bar! Would not go again spoilt my birthday treat!
Christine W . 2022-03-31
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This is the third time we’ve had Sunday lunch at The Mansion and is now my favourite! Delicious food, wonderful setting and great service. Had a lovely family lunch with drinks in the garden after. The bunch of daffodils for all the mums was a...
A5269CGjuliap . 2022-03-28
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A very pleasant Sunday lunch with friends at Cold East. The pods are a lovely place to sit but be warned in the winter it gets cold and the heaters don’t heat them adequately. The other point to note is that the food could have...
WarrenOC23 . 2022-03-10
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We were a table of 6 dining - arrived on time. We were seated promptly and offered drinks and after our food order was taken we waited an hour for starters. All the dishes were cold plates so really did not need much preparation. Why...
Acer-1-8 . 2022-03-10
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First of all I was very impressed with the overall look of the mansion how beautiful they’ve made it… Having been fortunate enough to have afternoon tea in some beautiful places I was very surprised to see the lack of linen on the tables &...
W3975MKkellyb . 2022-01-24
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Beautiful location set on the site of the old cold east hospital, I believe this mansion was the old training centre for nurses. It has retained so much of the beautiful interior whilst giving it a modern clean feel. I was a table of five,...
Michelllechampers . 2021-12-24
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I visited with my god father and partner yesterday after being recommended this place. The roast was cooked to perfection and the choice of dessert was fab! The service was great and Emily and the team were extremely attentive and helpful. It was so lovely...
LYD14 . 2021-12-20
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Wow, a fiend recommended this place and my wife had seen pics on IG and we were definitely not disappointed! The food, service and experience of dining in one of their pods was amazing! Similar quality to other high end well known restaurants in Southampton....
chrisrC5122JP . 2021-12-19
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My expectations were high unfortunately I could not believe how poor the service was, the only way they did not receive a complaint on the evening was that the were very friendly. A catalogue of mistakes and errors were made from not bringing the correct...
malc0lm111 . 2021-12-19
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Having read previous reviews had high expectations for our afternoon tea which sadly were not met. Dry sandwiches, stained/dirty cups and disinterest from some staff. Certainly not worth the £20 per person charged.
DiscoDave911 . 2021-11-24
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Had a lovely brunch on the terrace outside. Food arrived promptly and was delicious. Staff were attentive and accommodating to group. Looking forward to trying the afternoon tea!
Naouele C . 2021-11-08
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I recently visited the property for a spot of lunch after visiting the local area for business. The location is a delight as the grounds are spacious and the property itself looks like something of the set of Downton Abbey. The restaurant is quaint, light...
karle_webster . 2021-11-05
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For allergy sufferers, be aware, the Bistro allows dogs inside. On a recent visit for lunch, there were four dogs at one table and several others throughout both dining areas, for those allergic to animals, this can be distressing. On a previous visit for breakfast,...
Jill W . 2021-11-01
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Living local in the area this was well anticipated and looked forward too and it certainly has impressed! Such an amazing place to have in this location, offering not only lovely food but amazing grounds which welcome both dogs and children making it such a...
264jadep . 2021-10-31
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Last weekend I celebrated my birthday at the mansion with two girlfriends, from the moment we arrived it was just perfect, the building & the grounds are so special. We had the most incredible lunch before going up to our room which had the most...
Georgiezat . 2021-10-27
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Very busy when we arrived. Seated straight away. Very relaxed atmosphere. Lovely ambiance. I ordered an Open steak sandwich which was very tasty, a few more chips would have been nice though. Saying that I would visit again. Highly recommend.
Julie D . 2021-10-25
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Wow, what a fantastic place. Great service and the food is amazing, wouldn't think twice about recommending!!
martinmC6395UH . 2021-10-24
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Popped in for a coffee and a bit of cake after a lovely walk at Holly Hill. Such a beautiful place, the staff were so friendly and welcoming and the building renovations are just stunning. Looking forward to booking up for a roast soon, would...
hopesy2010 . 2021-10-24
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Visited for a family lunch on what I believe was opening weekend. Friendly service, fantastic food and a great location with plenty of open space for kids to play
Nugey22 . 2021-10-23
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Amazing place Stunning views and the pods were just outstanding perfect for all occasions Friendly staff and food was to divine Will be making this a regular visit as it was just perfect The grounds of the mansion are amazing and could spend hours in...
R503PWmikeh . 2021-10-21
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We came to visit on Sunday and had a lovely breakfast. The service was superb and the venue outstanding Will be back next week
384russs . 2021-10-21
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Food was amazing, good service and stunning outlook from having lunch in the pod. Highly recommend!!
rosswP7032KK . 2021-10-21
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We visited for a Sunday roast in the pod for the second time and I can honestly say it was lovely. The perfect setting for a Sunday roast. The roast platter was delicious and not short of anything. Wonderful grounds for the children to run...
957liannem . 2021-10-21
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Had lunch here at the weekend, it was such an amazing experience. The venue is stunning and the pods are really cool. Looking forward to going back soon!
StuartC1982 . 2021-10-21
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We visited here as a family and were fortunate enough to be able to book one of the pods for our Sunday roast. From start to finish, everything was just perfect. We had a sharing roast which was fab and perfect for the children as...
Jet11355036561 . 2021-10-21
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I took my family here for a Sunday roast, the food was amazing everyone had a lovely time. The service was great and surroundings beautiful. I especially liked the lighting the building and surrounding area looked great when lit up at night. Have already booked...
leejJ2097BS . 2021-10-21
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Took my wife for breakfast with the family for her birthday. Had the pod outside which was stunning. Service was brilliant considering they have only been open a few weeks. Food was fantastic my daughter highly recommends the pancakes. Can’t wait to go back Thank...
S6741ETdavidm . 2021-10-21
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Obsessed with the mansion! It has truly been renovated to such a high standard with amazing features such as the outdoor pods which are perfect for family Sunday roasts and girly brunches! The decor has been tastefully chosen and every time I visit I feel...
sarahjw2411 . 2021-10-21
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This place has been transformed! Had an amazing Sunday roast platter, it was spectacular quality. The service was flawless from start to finish. I cannot fault our visit, the whole grounds are beautiful with the availability of the pods to modern decor with traditional features....
Youngm1989 . 2021-10-21
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Visited for afternoon tea- it was beautiful! From arriving at the Manor it felt special- the grounds, building and inside all renovated to a high standard making it extremely welcoming! Food was really good- although too much- had to take the cakes home!! Would definitely...
Lou F . 2021-10-21
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We Came here to try out the pods for a roast dinner with some friends and family , I must say I was extremely impressed with the venue and the service I will definitely be returning shortly . Lovely dealing about the place
marklY5740BI . 2021-10-21
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Exceptional experience, fantastic food & customer service .. Beautiful surroundings, would highly recommend, we are soon to be planning our wedding and will return to discuss!
LiamG90 . 2021-10-21
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Had our first visit last week, quickly followed by our second visit shortly after. Fantastic food in a perfect setting! A* from us!
Jdichris . 2021-10-21
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⭐️⭐️⭐️⭐️⭐️ Delicious breakfast with the family, great menu in a stunning venue, service was very good , highly recommend the eggs Benedict 🍳☕️
mps1994-657 . 2021-10-21
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