Bears Paw in Cheshire West and Chester

Although we booked a table in advance, we were told there was a 45 minute wait. 4 of us put on a small table in a corner with the tv blaring. Was told by a member of staff the food was better at another pub, left as soon as we finished our drinks

Pub was very grubby, tables needed cleaning and chair upholstery was filthy. Most of the staff were nice, except for someone who looked like could be a Manager who totally ignored me at the bar. Wouldn't go there again.

Although previously had a good meal and service, we eventually walked out, after several members of staff walking past and not serving any drinks, when not especially busy. Hopefully just a blip, and short staffed, as only 3 months ago it was 5 star.

Very slow service for drinks and staff appear sullen. Suspect it's under new management, definitely not as good as it was.

An outstanding frontage that opens directly to the bar. The staff are solid, but looked a little fraught. Food menu items were not available so we are elsewhere. Having to pay immediately, rather than establish a tab suggests that this is a high traffic, trade pub. Not somewhere I could recommend for a relaxing lunch.

This was an extremely disappointing experience. The food was sub standard and cold. The service was severely lacking for a particularly quiet time of the day. Will not return.

Oh how this place has fallen. Scruffy pub and ill mannered bar staff who knows nothing about the beer. We ordered food and told there was a 30 minute wait and an hour and 15 minutes later we had not received any food. This was despite being told it was being plated up 20 minutes before hand.

Must be the worst food ever for value the money Bar area Not very clean

Absolutely amazing lunch and service best gammon

Good atmosphere but lacking foods was poor ordered chicken and it was rubbery ordered via the app and still had to go up to the bar after waiting half an hour they'd still not served them, when I asked for them they seemed surprised I wanted them.

Attended a birthday party as a guest, I'm not sure if this pub has changed hands but I think the quality of buffet food and the bar service leave a lot to be desired. It would seem that the party catering is being operated by people who have had no training and or experience whatsoever. The whole experience was a big let down.

Absolutely shocking my wife got food poising from this place gone to head office about it 30th birthday ruined if I could give this place no stars I would

It's a great local pub, parties meet ups and locals all the same. Food is generic pub grub, service cancelled be slow.

Food was not cooked but cremated. Ordered a lasagna which came with a black top. Ordered fish and chips again batter was burnt. Staff were not interested when told. You pay when you order so getting a refund is not easy. I would not recommend this place for food. However if you want to watch the football this is the place. TV in every area of the pub.

Saturday Lunch time. Terrible food, no milk so couldn't have tea or coffee and staff told us they were not allowed to go out and get some, tables not cleared, definitely under staffed, very disappointing.

We held our wedding reception in the barn , it was the perfect size for our small party x staff were so good food was amazing . On the build up the staff were so helpful putting up woth my 1000's of questions ! Could not fault the service xx

Excellent food couldn’t compliment the chef anymore! Great service with a smile aswel would recommend this pub to anyone in the north west area… thank you again

Just dropped in for a drink. Large car park at rear. We'll kept beer.

Lovely pub with a good atmosphere. Sadly, the burger served to me today was thin, black, crispy and burnt. It was so burnt that I was able to snap it in half! They very happily replaced it of course, but what got me is that the person who cooked it considered it acceptable to serve it up. That's worrying.

Meat to is a bit raw, I prefere it to be well done, the old way.

It is really expensive for a pint here and the place is a bit of a faded lady - in desperate need of a decent clean and lick of paint everywhere. Aside from the lovely frontage and hanging baskets, sorry to say it is a really scruffy pub with terrible food (if it’s not deep fried it’s not served here). All the front outside tables have cigarette burns and need replacing - outside at the back is worse. This should be Frodsham’s flag ship pub given its prime location but it is in desperate need of some TLC and a complete makeover.

I wish I'd read the reviews before going to this pub. I had the chicken shawarma, my second choice as they'd run out of fish?? The miniscule bits of chicken probably added to about an ounce, maybe two but no more. Three pieces of tomato, lettuce and smothered in mayo made it look more. The flatbread was like rubber. We both asked for a pint of lime & soda, we were told they didn't have it. What pub doesn't have lime & soda! So I had a glass of lemonade, that cost £4!! Needless to say we won't be returning.

Decent little pub, good prices and standard pub grub which went down a treat, ample parking, friendly staff and nice area

We have great memories from this pub but the experience last night wasn’t good. Very busy pub on Friday night and the staff behind the bar couldn’t seem less fussed about trying to serve customers efficiently (about 15 mins standing at the bar looking at very relaxed staff). My partner pointed out the tap of Lilley’s cider asking for a pint, instead she was brought a drink from the kitchen which was served in room temperature. Both our drinks were served in plastic cups, despite huge number of glasses were left in beer garden ready to be tidied up and washed. £11.95 for 2 pints. Disappointing.

over all nice friendly place food was ok but they did have to change my sausages as first ones over done I'll call in again as I said nice place

Great bike meet with great people on Sundays. Superb atmosphere

Great biker meet. Love ❤️ this place

Sat on a sunny day in the beer garden..used the app to order and was told by app server she seen the drinks order with food but left it as cba pouring the long glasses. Told she would bring straight out when she had passed daughters food. Still waiting 30 mins later so went in to ask and the girl was hiding in the back as she didn't want to pour it. Another girl actually had to pour an bring out. Disgusting service but not surprised as the original server spent most of the time swearing about being left on her own to do orders from 12 and slating the manager to all customers in beer garden . I'd recommend you change your staff before you lose customers.

The Bear's Paw Pub in Frodsham offers a traditional pub atmosphere that's undeniably charming. The interior is cozy and inviting, with classic pub decor that transports you back to simpler times. However, our experience was marred by a lengthy wait for our food. While the quality of the food was decent, the extended wait time was a bit of a letdown. Unfortunately, the pub's car park left a lot to be desired. It felt more like a dumping ground than a parking area, which detracted from the overall impression. Despite these minor drawbacks, the Bear's Paw Pub still has a lot to offer. If you're looking for a traditional pub experience and don't mind waiting for your food, it's worth a visit.

We came here last year and was so disappointed as from the outside it looked like a lovely pub. We found it filthy and understaffed with mucky plates on the tables inside. We have returned this year in the hope it has gotten better to find it worse than ever. We sat in the raised beer garden to start but it was like sitting in an ashtray with cigarette butts and food covering the floor underneath all the tables plus the cushions on the benches were absolutely filthy. We then moved to the grassed area which was much cleaner and ordered 4 drinks using the GK app. We were the only people outside yet we waited, waited and waited. After approx 15 mins my dad went into the pub to see where our drinks were. There was one member of staff behind the bar and approximately 10 customers eating/drinking inside. My dad asked where our drinks were that he had ordered and paid for to be told "oh I don't know". He then walked over to a printer and removed a slip of paper and then proceeded to make our drinks. If he hadn't have gone in to ask I dread to think how long we would have been waiting outside. This establishment clearly still has a staffing issue as the whole time we were there the male was on his own in the bar. So disappointing for us and we will not be giving it a third chance. It's just filthy and poor service. GK could really do with visiting this place as it is well below par of their other establishments.

Nice looking pub and good choice of drinks even though they were dear but so messy. The staff weren't rushed off their feet and the tables were full of glasses and dirty. The food was basic and took a while to come out. Only 1 young man was hardworking, he had darker hair and shorter. The toilets were blocked with tissue paper. Bit run down.

The staff on duty were genuinely so rude. Ordered food - 8 chicken strips and it came with Texan bbq Ordered two buttermilk burgers that should have come with Texan bbq but no sauce was provided. Asked for the missing sauce and the staff member provided normal BBQ. Mrs queried this and he said that's what it is. So I showed him the difference between Texan bbq and normal BBQ. The attitude of both staff members (one was a duty manager) was absolutely horrendous. Rude, ignorant and completely unapologetic. If an apology would have been issued there wouldn't be a need for a negative review but it just shows the lack of care that the staff have and complete contempt for the paying customer.

Booked a table first time in this pub I thought by booking a table it would be table service which it was not so fair enough order at the bar when you go to the bar it's absolutely packed so ended up ordering on the app food was nice for what we ordered didn't even get shown to our table was just told the number and basically told to crack on just wish when we went in first the girl could of told to order on the app for quickness would of saved me 10 minutes at the bar before a local lady told me there was a app

Terrible service, there was a funeral service and was completely under staffed for regular service

Good service, good prices and choices of meals. Food is served hot and plenty of it.

Nice pub, friendly staff, not overly priced with good food. Lots of screens too if there's sport on.

Lovely pub and the outside seating with the televisions is a great addition, especially in the summer. My complaint is the price they charge for food compared to what you actually get. £3:20 for what amounted to approx 20 chips in a bowl the size of an ashtray is, in my opinion, nothing short of ripping off customers. Like I said, lovely pub though.

Absolutely gorgeous beer garden on lots of levels . Enjoyed sitting having a drink . Inside looked beautiful. Georgia was so lovely, really helpful, very friendly. Unfortunately the food was disappointing. My husband had Mac and cheese ( his favourite) He left half as it was hard . So would we go again , yes but not for food which was a shame

Very good service and good staff Ollie is good with us each night we are here

Lovely pub and friendly folk and good Beer selection.bar staff excellent....

Visit regularly and always feel welcome especially Emma who is very joyful and friendly

i asked for one million beers and i didn’t get it.

I don’t really know where to start,went to order some small plates to be told a lot of them weren’t available,so ordered 2 of the ciabatta’s,when they arrived I asked the guy who plonked them on our table where were the roasted peppers and onions they should of been served with to be told they’d run out of peppers and onions as they had been busy over the weekend,we were there Tuesday afternoon at 2:30 there is a Morrisons directly opposite!A nice pub with a good outside area but staff couldn’t give 2 hoots shame really as if it was run correctly it would be a cracking place,Greene King you need to sort this out,also they have a 5 star hygiene rating inside looked clean outside the tables were dirty menu’s were dirty & sticky, majority of ashtrays hadn’t been emptied or cleaned the toilet although clean had a leak coming from bottom of it ,will not be returning,I fact it’s put us off going to a Greene King again.

Standard of this pub has gone down hill! Tables full of empty glasses and dirty tables in the middle of the day when pub isn’t busy. Food just chain place. Would choose to come here just came in passing

Filthy, place. Cought the staff smoking in the spare building outside. There was a huge smelly pile of rubbish in the carpark which was horrible to walk pass

Always been a nice traditional pub. Nice beer garden.

Lovely pub - smashing food - great atmosphere-staff couldn't be nicer espically Ollie who was very charming and hardworking. Food big portions and you really do get value for money - very tasty and full of flavour. The beer garden is also lovely with televisions outisde to watch the football and great music playing in the evenings. I've also attended a pub quiz there which was very good fun and the staff were very helpful bringing our candles and cake for my friends birthday. Will definitely be returning and the added bonus there is parking on site with a £1 donation to charity. Overall 10/10.

Came here for dinner, the venue is really lovely, smashing outside area with outdoor heating, what a great thing to have. Staff were friendly, saw two young lads laughing and joking, messing around together who were a really cute pair, an they both checked on my food which was attentive, and sorted my issue with the sauce without any bother. I didn’t get anyone’s name but the lads both had ear rings, and I was served at the bar by a polite lady with what I think was an American accent. Food was average, steak was over cooked but it wasn’t bad and we both finished are food. Price was okay but on the whole drinks were lovely, the gin is VERY reasonably priced, I would come back.

Very accommodating to fit a large group of us at last minute. Great food and service. Sure to come back soon!

Went as a large group. Really good new lunch menu and great service too! Food came out quickly and bar staff were really good as well :)

Love the Bears Paw. Come here a couple of times a week, quiz night on a Tuesday is fab!. Out with family tonight and had a meal...absolutey gorgeous! I had Katsu curry, lovely. My family had the small plates and there wasn't a scrap left, lovely. Highly recommend for food and a good night out!

Came here on Frodsham market day Thursday walked around the stalls and had a nice lunch. Good value too. We were able to park the car at the pub for £2 which goes to charity

Lovely pud and eatery, good choice of beers and food, reasonably priced, well worth a visit if you are in Frodsham.

Good place to watch sports, good beers, Ollie who served us great lad

Lovely food, with a great beer garden. Me and friends love the quiz on a Tuesday by DJ gary!

Waited 2 hours for food and it never came. Charged me 5 pound to cancel the order, awful establishment

Found this place avoiding traffic on motorway, good food good price plus they had a two main meal deal so it was even cheaper , have save this place on maps, good stop on way to Wales or back

Not enough staff couldn't tell you if the food was nice as couldn't get served. It's like being invisible standing at the bar we ended up going to kash22🤢🤮🤧🥵

Great classic English pub! We went here with the family. I wasn’t sure about bringing young kids into a pub, but we weren’t the only family there. Food was really good and decently priced. The kids each ordered off the kid menu and loved the chips! I got a pint of one of the cask ales and the wife got a fruity cider. Our server, Emma, was friendly and helpful! We didn’t know what to order and she gave great recommendations! Cheers! Can’t wait to come back!

Has a lovely catch up with friends for lunch today Monday . Jack looked after us and nothing was too much trouble for him . It was quiet but never the less a good place to come

Had a good night, a few drinks with family.

Fantastic food and the hub of the community. Dog friendly and a great beer garden. Staff are fantastic and the Quiz night is the best! 😉

Visited today, beer quite expensive at £4.95. Only one Amber beer on sale, 2 other pumps not on. Bar staff denied there was a loyalty card until manager fetched some, not sure if its a training issue

Lovely pub with nice surroundings, but food and drink very expensive

The service was a bit slow, but no worse than you would expect on a Saturday afternoon and the fact it was sunny didn't help them either with the amount of people there, but the drinks were reasonably priced and all came in the proper glasses which doesn't always happen at other places.

Service, food, and beer were all top-notch, still the excellent same.

Love the atmosphere in here.... And outside even though it was blowing a gale!! (no stars for food as we didn't have any)

Popped in for a meal. Cisy atmosphere, with excellent service, good food, with good prices. Parking close by, and cheap. Would recommend. And go again.

Our LGBT Walking group Outdoor lads recently visited here and sadly we're left a little disappointed on multiple things. Service was very slow 40 mins for a cuppa. Unfizzy cola which they did change for us but sadly same issue after something was off. My meal was fine but other members expressed disappointment. Some facilities were out of order. Parking was great. And staff were polite and pleasant. Sadly just odd issues left us abit meh.. the place was busy but layout walking to bar as you walk in from back was like walking over people bit cramped. Sadly one or two said they wouldn't attend again.

Lovely hot chocolate in the sun, good service,

Popped in with the kids on a walk, atmosphere and service was okay. Kids food and sharing tacos were not the best and seating outside was dirty and full of glasses. This was early on in the night.

Had table booked for 1pm. Was full with people watching football. Got table next to TV - not ideal. Ordered drinks on app. Had to chase after 15 mins - staff confirmed but not printed. Ordered food on app - waited 45 mins! Mixed grills were smaller than typical for price. 1 (tiny - 2in per side, square, <1in thick) "steak" was literally just fat/gristle. See photo. All that's missing from what was there is a bit of flavour. Chicken was dry. Gammon was ok. Best thing was peppercorn sauce which we had to pay extra for. All in all very disappointing visit. Won't be recommending, or visiting again. Staff (2) were friendly enough but seemed over worked for number of customers. One was constant on bar, other switching between serving drinks and food.

Me and husband ordered hunters chicken it was very tasty came with chips and a large salad will definitely get again

Had table booked for 1pm. Was full with people watching football. Got table next to TV - not ideal. Ordered drinks on app. Had to chase after 15 mins - staff confirmed but not printed. Ordered food on app - waited 45 mins! Mixed grills were smaller than typical for price. 1 "steak" was literally just fat/gristle (photo). Chicken was dry. Gammon was ok. Best thing was peppercorn sauce which we had to pay extra for. All in all very disappointing visit. Won't be recommending, or visiting again. Staff (2) were friendly but seemed over worked for number of customers. One was constant on bar, other switching between serving drinks and food.

Great place, will definitely visit again.

I visited for lunch with family today, we were all very disappointed, the food was terrible, very dry and by the time we were given cutlery the food was cold. The service was very poor. We actually went to sample the food with a veiw to booking a christmas family meal for 25 guests (so glad we did now). It is such a shame as the pub itself is beautiful

I haven’t been in the Bears Paw for years as I live away now but I called to see my sister this week and dropped in for a quick drink in my way through. I don’t drink but most pubs now have a good selection of alcohol free drinks for people who don’t or can’t drink alcohol. Here it was Kopperburg or Guinness. Very poor to start with. I bought a can of Guinness zero and a bag of peanuts and was horrified to be charged £6.15. Yes, £6.15. Out of a can. You can buy four for £4 in the supermarket so that’s at least a 500% mark up. I won’t go there again.

Great atmosphere, great food and excellent IPA.

Fantastic value and tasted delicious. 2 meals for £14.99!!!

Love the bears paw, food is fantastic. It has a great atmosphere and the staff are always very helpful and friendly.

Met a friend here - first time in probably 20 years that I've been here. Staff were a little slow to response and serve, but friendly enough. Nice traditional old pub interior and atmosphere. Food pretty nice.

Great atmosphere and quick service, very nice and old interior, loved my blue cheeseburger 🍔, will be back for more 👌👍

First time here lovely place to spend the night only had a coffee but good selection of beers and wine overall really nice night there

Don’t go here they have RATS I’ve heard staff talking about it and apparently they have had them since the end of 2023 don’t go there it’s absolutely disgusting not even sorting it either never going here again

Served quickly, nice atmosphere, friendly staff. Would recommend.

Gyors kiszolgálás, barátságos környezet!

First time out for Xmas dinner and wasn't disappointed lovely Xmas dinner 3course diddent havet to go bar they waited on U no rush very pleasant staff only negative roast potatoes need to be a bit more brown

Well where to start… I will NEVER be returning. I hired the barn for my party and I have never had such a stressful and unorganised event and it’s all down to the venue. When I booked 5 months in advance I was told I was allowed to use their sound equipment. The speakers cut out constantly and when I asked two of their staff members they told me it’s “not been working for ages” and it’s “very temperamental”. I’m so annoyed that they filled me with confidence because my DJ could have brought her equipment but with it being a small room they said an iPad would be fine to use with their speakers. I then spoke to the manager he said there’s never been a issue with it and it’s not their problem. The manager Mark Gaskell was the most patronising and rudest man I have ever met. He spoke to me like I was a child and it was disgusting. From the day of booking to the actual party, trying to get in contact with anyone was IMPOSSIBLE. One lady answered and said “I’m too busy I’ll have to call you back later” I’m still waiting to hear from her!! No one knew the answer to my questions and I’d get different answers when I spoke to different people anyway! “Yes we have wifi” “no we don’t” “yes I can get an extension lead” “no we don’t have one” it was so infuriating. I will never be booking there again, which is such a shame because it’s a lovely looking place. I have rated one star because that’s the lowest it would let me!!!

Only had drinks but a really nice place

Been many times, gets very busy at times, bit overpriced. Terrible pinch point at the bar. They could move one or two tables and make it a much more comfortable experience. Food is as good as can be expected.

Atmosphere oozes out of the place. Great food and drink. Will be back!!!

The speckled hen wasn't the best 🥴

Hi Jackie a big thank you and all the staff for a really great afternoon we were well looked after and the food was great,From John i booked 16 in the top room.Sunday 26th.Wish yourself and staff all the very best for xmas.

Called in for frodsham xmas great location love what they have done round the back greT place for any occasion

On one of the coldest days of the year so far, there was no heating on anywhere in the pub. Absolutely freezing. Staff wearing thick fleece jackets was a bit of a giveaway. Cold water only in the toilets. Even the hand-driers were set to lukewarm. Food was average.

Nice pub, it was better when it was not a green king pub, but hey ho Good to watch sport , becoming very expensive A Amstel beer being £ 6.25 wow are we in London no it's Frodsham a big village / town in Cheshire Food poor £16 for a mixed grill Weather spoons level

Great little place and dog friendly. We always get the dogs a chicken dinner for £2, would recommend.

This is the worse place I've ever been I totally disgusted and stunned I stud at the bar to get my tabkr I pre booked and the staff served people who had arrived after I had at the bar then the guy final serves my partner and then goes to clear us a table as it wasn't ready after waiting 10 minutes he offered us a tiny table one stool and one chair with people stood around us like they was in a night club barging us this all before we ate so we drank are drinks and went to Indian garden a few doors down and the difference was night and day with service and atmosphere totally disgrace this pub never go here ever belive me I wouldn't s3nd my dog here

Excellent food well priced. Efficiency spoy on friendly helpful staff will return again. We stayed in our motorhome overnight in the carpark. And paid in the charity box found this stop over on search for sites. Well pleased quiet night on the car park thanks Peter and Sheila

Nothing other to say but bad customer service, my pregnant partner was queuing for a drink and wash pushed out of the way by a group of girls and staff did nothing who were present at the bar, tables weren’t cleaned. Built up to be a fancy joint but the service begs to differ, locals might like it but I won’t be returning so no worries.