Based on 130 opinions finded in 2 websites
Based on 130 opinions finded in 2 websites
Nº 492 in 612 in Rhondda Cynon Taf
Nº 1 of 1 Lebanese in Rhondda Cynon Taf
Opinions
The name is no longer BBQ Station. It's now "The Fire Grill". I just came here to buy fish. But the new guys don't do fish stuff. I didn't want to do any rating.but the system won't let me post without the rating.
Emmanuel Hayford . 2024-09-11
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Use to be a great takeaway with great food. the lack of quality and change is such disappointment over two hours wait and multiple lies and excuses when following up where the food was!! Meat was so burnt I couldn’t eat it unless I wanted to crack a tooth. Completely cremated VILE food and service
Lmj . 2023-12-16
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Wasn't like the photos on Google Maps. Rice not good, shish even worse - too burnt and dry. Hope they fix it. Will try again in the future.
ABDULMAJID SAMAILA . 2023-11-16
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Looks like this place is closed however still accepting orders??? Nobody answering calls and order placed over 2 hours ago has not turned up. Is this acceptable service?
leigh y . 2023-07-15
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Plenty to eat on all meals we had. Chips were nice too. Service was good. 6 of us ate for just over £53 which i thought was very good value for money. Place looked clean & staff wore gloves to deal with food.
huw j . 2023-05-20
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I posted a glowing review 12 months ago. Ordered food last night it was appalling. Flavourless chewy 'lamb' and 'chicken'. Thrown in the trays, cold on delivery. Absolutely dreadful. AVOID. Do not order if you want decent food! Recommended by a friend and wow! This didn't disappoint. Had 2 mixed shish, salad and rice. Superb flavours, beautifully cooked and really tasty. Will definitely be back! Thank you!
dawn thomas . 2023-04-09
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Fresh and delicious! The new owner really cares about customer satisfaction and quality of the food. Definitely recommended for single night with TV as well as big party platters. Its nice to finally have good chicken kebab in the area.
Monika w . 2023-03-07
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Food was okay , dont think its worth the price tho and they sent me the wrong milkshakes
Cian Evans . 2023-03-01
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Ordered steak chips and rice tasted awfull looked awfull never again
Angela Tolley . 2023-02-15
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Food was as wet as the river next to our gaf. Wouldn’t recommend to even my worst enemy.
James Dunn . 2023-02-04
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Burger roll was so stale it literally fell apart burger meat was extremely chewey chips were rock hard like thay were cooked hours ago then warmed up Shocking food standard
aaron rhys . 2023-01-11
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Absolute rip off 4 pieces of chicken 4 pieces of lamb some kofta rice and chips all in one tray £18.79 I will never order there's again
Tail time Rees . 2022-12-03
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Food was an hour late and cold when it arrived. Not the first rubbish meal I’ve had from here. Won’t be ordering again
Liam Nolan . 2022-11-18
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Ordered food on 23rd of October (I didn't knew take away is shut) money went out from my card, but I never got the food what I ordered ( got phone call from owner or manager about the refund in 24h, but I never had it back after)
Арсений Шорохов . 2022-10-30
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This company has now changed management and sadly the food just isn't the same. The mushroom sauce used to be thick and creamy and is now runny. The food is no longer the 5 star food it was
Michael Greenberry . 2022-09-06
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food was nice and hot . Food was spot on chicken was cooked to perfection , very tasty , staff are very friendly .
Thomas Roberts . 2022-09-02
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There is my f favorite restaurant 👍🏻
Karwan Kamal . 2022-08-15
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Terrible service, food took ages. Food taste kind of ok but they didn’t seem to understand some houses don’t have numbers 🤷♂️ Very disappointed customer
Rhys King . 2022-08-11
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Would not recommend, bad service, lengthy delivery and didn’t understand some houses don’t have numbers. Nightmare and wasted a load of my time
Rhys king . 2022-08-11
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Ordered food and it came within the time period shown on the uber eats app. The food was delicious and the delivery guy was really nice.
Ernestina Berkoh . 2022-07-30
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Very nice and delicious food under new management. Had a bad experience long time ago, and decided not to order from here again, but tonight I wanted to give it another try and discovered that the place now under new management. Hope you keep it going and thank you for providing quality food and good service. Highly recommend it
Karwan Kirkuki . 2022-07-28
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The food is soo good, I really liked the hoummus and I'm addicted to the chips, the staff are very friendly, could do with better decor for those sitting in. The place needs a bit of a renovation hence the 4 stars. Other than that delicious food.
Zaynab Mayouf . 2022-07-27
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Friendly Supportive and recommended tasty food👍👍👍
Shervin Croner . 2022-07-24
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Lovely atmosphere with very tasty food. The staff was very friendly.
Alan Jaff . 2022-07-24
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Their food is really delicious. they're a gentle, cheerful staff. The food has arrived on time.🌟🌟🌟🌟🌟
Dany Gull . 2022-07-24
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Delicious food had kebab and cheese burger, Great service and quick delivery, very friendly staff absolutely amazing, I highly recommend this takeaway
Shahram Haji . 2022-07-19
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Ordered delivery tonight on foodhub, said it would be 35 minutes. Waited an hour before trying to call as it was Saturday night. Took over 30 mins to be able to get through and was told food was on the way which was obviously a lie. Rang multilpe times again but nobody bothered to answer. Food finally turned up 2 1/4 hours after ordering. The delivery driver confirmed he'd only picked it up 10 mins before and the food was still hot so believed him. The food itself was really good, as it always is, but I will not order from here again due to the time it took and the lack of any information/ not answering the phone.
Dave Dyer . 2022-07-17
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Took over 2 hours for the food to come (not delivery drivers fault) Dad had called them countless times for over an hour. They answered once just over half an hour before food was delivered and they said it was on the way, despite the fact it would take 10 mins to be delivered if it was, so they lied about that. Never ordering from here again.
Katie Dyer . 2022-07-16
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Ordered in person. Took 2 hours to arrive. Kept on telling me that they were 5 minutes away from delivering for over an hour.
Rhodri Fullard . 2022-07-15
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Almost 2 hours for delivery. Halloumi is in one sad greasy lump in the container. Kebab meat & pittas freezing cold. First and last order from me.
George Lloyd . 2022-07-10
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Great quality food and very nice people, very good customer service, Highly recommended
Zafir Hameed . 2022-06-28
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I just had lamb shish and chicken shisha it was delicious I really enjoyed its so nice place and clean
Rebin Salim . 2022-06-13
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Messed up my order after 50 minutes waiting and him tapping it into the computer, impossible to get wrong but people make mistakes so upon phoning nicely they completely denied it. I paid over the odds for fries and other meat that was missing. They would not rectify it so I left it at that knowing not to go back again. Then, a little later I received a text message (They had saved my number) telling me to pay for my order 🤐 What a cheek. I gave them £30 cash and put the change in their tip cup on the counter because they told me not to pay by card because of charges. Honestly what a joke. If anything, they owe me for my missing items. Avoiding this Takeaway like the plague. Boss has a major attitude and the order I received was disgusting as it goes. Chicken sour from what I ate of it There we go, my honest review. Not having another penny of my earnings!
Bamboo . 2022-05-29
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Very good food quality. Very nice behaviour of the staffs. Overall so good
Nishad Tasnim . 2022-04-30
MORE AT Google
Since the change in management this place has gone way down. I have been ordering takeaway with them every week for the last 1 and half year. Now They messed up my order twice in a row in the same week. Took 2 hours to arrive and items missing in both instances. The sea bass was hard like a rock and rice was crispy and hard. No apology for missing items and then took another 40 mins to get the missing items delivered by the owner, by the time we had finished eating. I said I don’t want the missing item now anymore and the owner replied I’ll throw away then very rudely and walked away. No apology and no refund for the missing items, neither any offer for a free dessert. The new management is a joke. Never had this problem in the last one and half year. Stay away
lensonf . 2022-04-28
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Very delicious food.. personally I like it .. I enjoy.. and very fast and fresh food delivery.. good luck .B.Q station
Sa Ria . 2022-04-27
MORE AT Google
Actually food is delicious And delivery on time
Shahram Saad . 2022-04-24
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We've always, on a Friday, had absolutely superb food from BBQ Station. We ordered tonight (18 April 2022) Easter Monday for my partner's birthday. The food was absolutely dreadful. I called 3 times to complain; manager passed me on to someone else (after he'd hung up 3 times). Was promised a call back. Never happened. £30 in the food waste bin. Very disappointed as we've recommended this place to loads of friends.
dawn t . 2022-04-18
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Me and my misses ordad food from here the other night and we been nothing but I'll my misses food like a pool of grace and we will never orda from there again. We recommend no one ora from here
Dean Harrison . 2022-02-20
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Nothing fresh doner kebab re wormed in hot plates
Lyndon Lewis . 2022-02-14
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My go to place for a chicken donar and shish. No problems with separate sauce and salad like most places, with nonextra charge. And always a friendly series. Sauce's here mind are second to none. None of this spicy blits veg ketchup masked as chilli... more of a piri piri flavour. Or flavour in general! Rice is beyond flavour and chicken wings are banging. Highly recommend!
Ceri Jones . 2022-02-05
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Excellent gub with good portions..
Vlad . 2022-01-29
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Ordered food at 20:18 and didnt arrive until 22;15. We ordered kebab with salad and sauce and arrived with just a box of meat with no salad or sauce. Cheese burger came with no cheese.
Megan Phillips . 2021-12-31
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Never again, took 2 hours to arrive,food was all cold and rubbery not eadable and half the order was missing. Staff were very rude on calling them and unhelpfull.waste of money and they refused to refund
Natasha King . 2021-12-30
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Excellent meat, sauces and salads/sides. Unfortunately the chips let them down.
Paul Simmonds . 2021-11-28
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Raw Chicken Shish and Doner meat like leather absolutely awful
James Thomas . 2021-10-31
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The food is great but the delivery drivers are appalling. Extremely rude and disgusting attitude, threw our food at my partners face.
234dionw . 2021-08-21
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Absolutely disgusting was very late, chips where cold in one meal deal the other meal deal didn't even have chips or a can with it, the pizza was dripping with grease and falling apart, by far the worse fast food delivery I've ever received, put one star but if I had the option to give it 0 stars I would.
Reuben Elliott . 2021-07-08
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Marvellous I'll say. Very welcoming staff and splendid stuff. Must visit for your choice food and friendly environment
Errant786 . 2021-06-05
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My brother drives 7hours to visit me and insists on ordering from here everytime he visits me. He gets the full chicken and rice/chips everytime. We ordered on bank holiday sunday and the owner delivered with his beautiful family in the car. This spice mix in unreal and I rarely leave reviews. Such a brilliant place to eat, I cant stress this enough..amazing 👏
Rachael Foster . 2021-05-30
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Waited two hours to end up ordering a refund. Told us it was on its way for an hour and we only ordered two wraps. DO NOT ORDER FROM HERE
Psamanthah . 2021-05-27
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The food is absolutely delicious and massive portions. I wouldn't order delivery tho. The delivery cost us £4, the chips and onions rings were cold and soggy and the driver didnt have no change at all to give. Food great, service not so great.
Agro_Eclipse 08 . 2021-05-03
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Social distancing and queening not respected in this store.
Bilel Khodjali . 2021-03-19
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It was OK. The doner kebab meat was great, a little dry (left out), but the chicken shish was poor. It was overcooked and had a bad texture and taste. The chips were soggy but the garlic sauce made up for it.
Mr Limasol . 2021-03-02
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Stunning, sharing platter is awesome! Real BBQ grill, do it :)
Huw Davies . 2020-12-04
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I've had the sharing platter 3 times now. I popped in this evening for the third one. It keeps getting better. The vine leaves are gorgeous too, as is the hummus and moutabal (I'm 39, and always disliked it up until now). Ponty is really on the up with regards to dining. Normally you'd have to venture into Cardiff for this kind of quality food , but to have it on our doorstep, well, thankful I certainly am. Go on, do something different and order one
554huwd . 2020-11-29
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Second time ordering now. Food was lovely first time, stunning second time. Did forget my pizza, but it was sent straight away with no fuss and was well worth the wait. Even a tray of baklava as an appology. Tryed it when in lock down as it was the only place delivering... now we wont order from anywhere else. Thank you
Sam Mock . 2020-11-28
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We order from here quite often. I stumbled across the sharing platter and havnt been to get enough of it!! Absolutely delicious and cooked to perfection. Delivery is always in good time and I shall keep ordering. This platter is like nothing I see around here. Keep up the good work. Big up!
Intelligence . 2020-11-27
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Nice food kebab meat was lovely but I had a garlic pizza bread and it was awful I called up to discuss the matter and basically passed blame on me very disappointed in that
Michael Evans . 2020-11-22
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Usually good as gold.... poor service tonight though.... late delivery and food was cold..... hopefully a one off.....
joel smith . 2020-11-13
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Great service in PONTYPRIDD testy food chicken wings and Chichen shish and lamb shish with mixed doner kabab with helf and half its great thank you.
Lewis12f . 2020-11-08
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I have ordered here 3 times now and the first twice the food was great, hot and tasty. Ordered last night 4 wrap meals, 2 chicken, 2 donner, food turned up freezing cold and absolutely soaked with oil. Chips went in the bin and we attempted to eat the wraps as we were starving, you could reheat them plus it was too late to cook, we had waited for food for almost 2 hrs, yeah also had the cheek to turn up an hour late (which usually wouldnt bother me too much during these times) if it had been worth the wait. I managed less than a quarter while the kids and hubby managed a couple of mouthfuls. What a massive mistake though! I've been up since 4 vomiting with bad stomach cramps. The wrapping was drenched in oil so was the bottom of the bag and was literally dripping from the bottom. I have had some bad food delivered in my 42 years on this planet but this was on another level. Will never order from here again nobody in their right mind sends out food that looks let alone tastes like that, wouldnt feed it to my dogs and nor did i. Wasted money with the added bonus of a dodgy gutt, thanks for that! Would be giving 0 stars if that was an option!!
S2589ORtanyar . 2020-10-31
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Nearly an hour late ,and still not arrived, don't give estimated times on user eats if you have no intention of delivering it at that time . Not good after a long day at work, can't imagine how late it would arrive if it was a Friday or the weekend..
kerri bowns . 2020-10-15
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My girlfriend decided to go inside while me and a friend wauted outside due to covid. One of the workers decided to crack on to my girlfriend incinuating he was going to hook up with her later.. Absolutely disgusting level of service 0 stars
tombM8968MP . 2020-09-27
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First time of ordering from here tonight and food was delicious and piping hot. Did not disappoint..We had the chicken shish wraps. Will be ordering again
Emma Farmer . 2020-09-14
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Really nice Eastern European food with a good selection and all freshly cooked. The mixed meze is fantastic and loads of food.
Hayley S . 2020-09-13
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A star still seems too much, food was an hour and a half late although it left about 2 hours ago, cold, half the mixed meat plater was burnt and smelt burnt horrible, salad was brown, my extra pitta was sitting in a bag of its own sweat. Beyond disappointed had heard good things about the "best kebabs in ponty" save your money go else where i want my money back
Andy Irving . 2020-08-02
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Just had 2 boxes of chips. Clearly not home made chips as stated on the menu page on the web site. Not going there again.
joel tompkins . 2020-07-05
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I think the title says it all, just inedible All burnt. One star because the Pitta bread was OK, did chevk inside the wrap but full of the burnt Krbsb. For anyone wondering, its a mixed donner
patricko01 . 2020-06-29
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order 3 skewer chicken shish as usual, missing 1 skewer, paid for rice, had 3 spoons instead of usual tray, missing tub of garlic sauce, they took on the order knowing they didnt have the stock, didnt replace missing items with alternatives, didnt call or...
ValuedCustomerAmI . 2020-06-22
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Good quality food and yes its nice, but you guys seriously need to sort out the salad portions and whats the deal with the limited sauces. Order a family platter and if comes with 2 small dips and a miniature tray of salad. Wont allow more as its a set amount whether you order a small kebab or a platter for 4. Dont make sense. And refusing to give me more to go around 4 people is just rude. This stupid policy lets the shop down. Sort it out. Its only salad not gold. Other shops manage it so why cant you, its not like your food is cheap
Andrew Channon . 2020-04-28
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Tried this place for the first time after seeing some positive reviews. Had a mixed grill with chips and it was the the best ive had in a while. Will definitely try again
chrisJones85 . 2020-04-28
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Tried this place for the first time tonight. Ordered a mixed grill kebab with chips. It was very good and i will definitely try again.
Chris Jones . 2020-04-25
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Great food nice service I will be order again thank you . I ordered sharing platters with rice it's amazing 1😘😘
Lewis12f . 2020-04-22
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Another tasty meal delivered & considering the current travelling circumstances very happy this is still open. Not sure i like most indredients in separate boxes though? Surely a shish kebab with salad should actuallly be with the salad in the pitta bread? Also the portion...
huw j . 2020-04-05
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Just had food delivered in the 'lockdown' and it was great. The delivery driver was on time and very nice. We had a platter for 2 and mixed meze which was loads of food and more than enough for 3 of us
Hayley S . 2020-04-04
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Had a great take away delivered last night in the 'lock down'. Delivery was on time and hot, driver very friendly. We had sharing platter for 2 and mixed meze which was loads of food for 3 of us.
Hayley Smith . 2020-04-04
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Awful food. Took an age to arrive and was then incredibly burnt and greasy. Food all lumped up together instead of having the chips in a separate tray. It was revolting. I'm not fussy and I don't often waste food, but this stuff was virtually inedible.
Georgina Thomas . 2020-03-22
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Best mixed grill with rice I’ve ever had Mo and the bossman very professional nice selection of fresh salad and sauces
Steveostaxi . 2020-03-13
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I ordered 2 Sirloin steaks from here tonight off Foodhub and both included chips, salad, fried onions and a mushroom sauce. These steaks were cooked to perfection and the mushroom sauce was delicious. I will definitely be ordering food from here again and would highly recommend bbq station to all my family and friends. And the driver who delivered our meal was very polite and friendly.
Wayne Roberts . 2020-02-26
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Very good staff, food vary good and clean. Come back soon.
Ahmad Jaradat . 2020-02-20
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Come here regular with my friend. Great food and friendly staff. Highly recommend.
Parfitt95 . 2020-02-15
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First time trying and will definitely be back again!
Sarah Trott . 2020-02-09
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2 weeks ago was the first time I have eaten here....it was fantastic the staff were wonderful and the food was amazing....I had the mixed grill it was delightful.....so good I'm coming back tonight.....thank you guys 😁😁😁
Rueben Smith . 2020-02-07
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Very slow on delivery not happy with the service I have waited hour and half my food was cold when it go here I’m won’t be going here agin and be letting other people know not to order
Owen . 2020-02-04
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BBQ station is great. The food is delicious and excellent quality. It also has lots of Lebanese options for people eating a plant based diet, which is unusual for a takeaway. 5*
Ash Morgan . 2020-01-23
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Thoroughly enjoyed my lamb shish wrap a week or so ago. Fries were perfect with a little addition of dressing. Sat comfortably & ate with much relish (no pun intended). Will visit again soon.
huw j . 2019-12-26
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Called to make first order and everyone was so polite. I have been dying to find somewhere that does a nice mixed mezza, I wanted to swap something on there as can’t eat it and they had no problem doing that at all, the best mixed mezza I have ever had! I also ordered kebab for me and my husband, we both agree best one in a while! Everything came wrapped neatly so no mess! And delivery guy was really nice. Definitely will be ordering again! 😊
bethan edwards . 2019-11-23
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Fantastic food! Great friendly service fully recommended.
Stuart Eynon . 2019-11-12
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Jest been to try the new menu , best steak if had in year's great amounts and good price will be going back very soon
Mike Harrison . 2019-11-12
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I love BBQ Station the food was very tasty and very kind staff. Thank you.
Safa Alhawamdeh . 2019-11-08
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No the best the best take away in Pontypridd is Pontypridd fish bar buy far all cook fresh.my food from here today was dry
Poppy Jones . 2019-11-07
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Very tasty fish and amazing chips
Oskar Ali . 2019-04-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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56 Opinions
I ordered crepes and cheese cake for delivery. When the delivery came I was handed the bag and delivery walked away, when I opened it they had written on the box "no cheese cakes we are waiting on delivery sorry" and they had replaced with red velvet cake. They also wrote that they had no Ferrero Roche and replaced and gave me Buenos instead. The crepe was a mess the chocolate had been thrown on and was leaking out the box there was much it was very sickly. I'm not a fan of red velvet anyway i had a bite and it lacked taste and was very dry. I would have preferred a phone call to say they didn't have what I ordered and they shouldn't let you order something that's not available.
65 Opinions
I worked for this man on delivery, about 2 months ago , 5pm till 12 midnight sat outside the shop for 7hrs for the most delivery we done was 7 , at end of night weren’t worth the petrol and wear and tear on my car , then to be insulted at the end of night , he gave me 2 pomdoms and a mint sauce as a meal and he thought he give us the world for that meal 😡and the 2nd night I worked for him we took our own sandwiches 🤦♀️and only £35 pay Cheerers mate and did not pay me full delivery charge, don’t work for this shop
177 Opinions
Hired these guys for an event and massively regretted it. Initial meetings were fine - felt very assured - but on the day things didn’t go to plan. We were missing dishes and guests didn’t have enough food. Really affected my little boy’s party. Shaam came across really aggressive and defensive afterwards, massively unprofessional which was in stark contrast to our initial meeting. We couldn’t meet in the middle to resolve things and I was out of pocket afterwards, having paid for dishes that were never provided. I’d advise reading through any catering contracts before proceeding and ensuring everything is outlined to a T, despite verbal agreements. Worth ensuring agreements are included around what happens if certain dishes are not delivered, to ensure you are not left out of pocket.
97 Opinions
Had a large kebab delivered and it was stone cold and tasted like rubber, chips were boiling, I have these all the time but last night was awful