Based on 3.705 opinions finded in 2 websites
Based on 3.705 opinions finded in 2 websites
Nº 608 in 721 in Canterbury
Nº 13 of 25 Fast food in Canterbury
Opinions
Bit of a wait which was understandable because it was quite busy for a Thursday night. However they seemed understaffed as there was one person doing all the deliveries, and only two people making all the orders (in store and delivery). one of the workers had to keep leaving customers midway through and making orders bit by bit as he kept having to go to the phone ringing etc. Food was alright but wouldn’t order again.
Rebecca . 2024-08-29
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Burger buns were burnt, was delivered the wrong items and everything was cold
Ryan . 2024-07-11
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Great food as always and quick and friendly delivery from Just Eat
Roger . 2024-07-02
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Absolutely ridiculous, waited for more than half an hour. Opened my package and ate it.
Basil . 2024-06-30
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Our food hasn’t arrived, we have called twice and keep being told it’s on its way.
Leigh-Anne . 2024-06-28
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kebab meat was burnt hard to eat and cold
shannon . 2024-06-27
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Will never be ordering from these again. Order food at 3:45 to come for 17:00 and it wasn’t a cheap order. after 2 phone calls it finally turned up at 17:35 no offer of an apology
Ben . 2024-06-22
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Shocking, over an hour late, kept on saying it left when clearly it hasn’t
khaled . 2024-06-19
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Did not get the 2 pizza breads we ordered but food was tasty
Mark . 2024-06-17
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its been 20:10 and still food has not been delivered and on the app it shoews its been delivered
Ravindra . 2024-06-12
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Happy. After a bad experience thought we'd give them one more try as the food is tasty and this time they delivered on everything. Chips, Lamb, Chicken and salad all 5 star and delivery was timed perfectly 👌 thank you bay kebabs
Chris . 2024-06-09
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food estimated arrival 12/12.20 at night it arrived 2 am after numerous calls. put a downer on our night out.
sarah . 2024-06-09
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Fantastic food from Bay Kebabs and fast and friendly delivery by Just Eat, very well done to both
Roger . 2024-06-08
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Pizza missing pitta bread missing. When it did finally arrive it was cold.
Sophie . 2024-06-08
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Food woz cold chip hard . No tomato’s no red cabbage just full of red n white onions . Had a cheese sandwich in stead . Won’t buy again
Mark . 2024-06-08
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The meat and salad is absolutely delicious, meat is cooked to perfection Suggestion could we have a mixed meat option? (lamb chop, Lamb Shish, chicken wings) option just meat in a box. only slight moan we ordered bulger and got white plain rice (no chick peas) I can't eat rice so it was wasted. otherwise our favourite
OLIVIA . 2024-05-31
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Lamb shish was very cold. Not enjoyable
Jemma . 2024-05-31
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Fantastic food from Bay Kebabs and very fast and friendly delivery by Just Eat
Roger . 2024-05-30
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We ordered from here before and it great so we decided to order again, it was late which I think that’s why it was all cold, the chips where hard the chicken was cold and overdone and dry so very disappointed, such a shame as the first time was so good
Shaun . 2024-05-29
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we lived 5 minutes around the corner took an hour to get the order and deliver and i called the restaurant 10 mins after order they said it was ready tgen still came 50 mins later
brad . 2024-05-26
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I’ve ordered from here so many times and the chicken shish is always excellent- chargrilled andTonight I got hard orange deep fried scraps of chicken watery from the salad and wedge of soaking wet bread. I binned it all.
Alexandra . 2024-05-21
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Fantastic food as always from Bay Kebabs and very fast and friendly delivery from Just Eat
Roger . 2024-05-17
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These guys are always top notch 👍
Sarah . 2024-05-13
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Whole meal was cold unfortunately. Still tasted nice but was not warm one bit. I asked for them to knock quietly as my baby was asleep and they did not! They knocked a number of times loudly and then rang the door bell.
Robyn . 2024-04-30
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but pitta bread was cold and garlic bread with pineapple cheese was cold and pineapple was just thrown in the top not happy
Steve . 2024-04-27
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Pizza was stone cold fries where stale and the driver did not apologise for the late time being delivered.
Lizzy . 2024-04-25
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It’s back on track baby. Hummus and pitta with salad was good. Chips were so good and chicken shish kebab good too👌
Megan . 2024-04-24
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Amazing food, amazing service, amazing as always. Thank you..👍🏽
Allie . 2024-04-20
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I really liked the first time we ordered but after today the chicken kebab was undercooked and the chips were cold and hard and not a crunchy hard. It said it was delivered when it wasn’t and then we had to wait longer for it The jalapeño poppers were soggy and the Turkish bread my partner couldn’t even chew into
Kiera . 2024-04-17
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didnt remember my drinks that i ordered again second time this has happened
Gavin . 2024-04-05
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Cold food contacted just eat on 26th March still not heard back from them
Genty . 2024-03-31
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I can't even give 1 star to be honest . The order said it had been delivered and to enjoy our food but it hadn't . Rang bay kebabs direct and was told it was being prepared and would be another 30 minutes. My mum who's just came out of hospital didn't eat till after 9pm . Very unhappy and paid over £33 for the privilege. Not sure I want to use the service when you are told food has been delivered and not even left the shop!
Jo . 2024-03-30
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waited 2.5 hours for 1 kebab and chips ..did not turn up...rang the restaurant twice they said it was on its way..
Jodie . 2024-03-28
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Great food and delivery service
Roger . 2024-03-22
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After having a very bad experience last time of being over an hour late and food cold and bad quality , no apology or refund I was reluctant to coming back however this time my food was on time, warm and tasted very nice.
Robyn . 2024-03-19
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took an hour and half to arrive, meat was cold. phoned and kept being told 10 more minutes but still nothing arrived when they said.
Emily . 2024-03-19
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Chips looked old and very over cooked, forgot the sauce, and the lamb was burnt and black over cooked and not edible
amy . 2024-03-17
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food was outstanding, we loved it so much, personally we don't think anywhere else in town even comes close to the standard you get from bay kebabs
Danielle . 2024-03-17
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I ordered hummus pitta with salad but no salad came with it at all. Instead it was filled with chips. Feta salad very disappointing and only 2 pieces of halloumi when usually 4
Karen . 2024-03-16
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We order from here regularly. The food is always good. Today, however, we ordered at 6.20, it was due for delivery at 7.05. At 7.30 I asked where is was and was told the driver had left. At 7.50 I rang again and was told they were waiting for a driver. At 8.15 I rang again and again was told it had left. It was finally delivered just before 8.30. I live 5 minutes away, we were getting ready to give up and go to bed. How ridiculous. I'm really disappointed when we order so regularly.
Maria . 2024-03-13
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The food arrived on time but was cold. I ordered two kebabs, one with garlic sauce and one with chilli, and expected pots of sauce but it was on the kebabs, just a personal preference, but for a takeaway I like to dip! The delivery boy (he was about 15) was lovely and so polite. Also the two kebabs had a completely different amount of lamb so we ended up sharing to make two portions. Low score as we had to microwave the meat!
Donna . 2024-03-13
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donner meat was over done and dry garlic sauce was gritty with horrid after taste
Tiffany . 2024-03-11
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lovely food arrived earlier that suggested 👌 nice and hot.
Holly . 2024-03-09
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Tonight the order was wrong and chicken wings burnt wasn’t able to eat. Never normally have a problem and food is alway good.
Kerry . 2024-03-08
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It says enjoy your food. My food isn't here. I can't rate or enjoy something that hasn't actual arrived..
Sophie . 2024-03-08
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Somebody get these fellas a clock
John . 2024-03-08
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Best kebab and service in Herne bay
Kc . 2024-03-05
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prompt delivery, decent food. asked for no salad, got salad, such is life.
Adam . 2024-03-05
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Was nearly 2 hours late! Food came cold!
Robyn . 2024-03-05
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Was amazing as always thank you
Stephanie . 2024-03-03
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Ordered pizza. Was awful. Called to complain offered refund. Still not received
jackie . 2024-02-24
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The food was wet and soggy and very cold
jack . 2024-02-24
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I have no idea why this place doesn’t have a higher rating - the food was really fresh and well cooked. The chicken was moist and the tzatziki was the best.
Alexandra . 2024-02-18
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Visiting the area so had food delivered to hotel. Was very easy and food was hot and very tasty
Michele . 2024-02-17
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Got phone call after ordered and paid saying not got wings o was told would get refund still waiting then when rest turned up was so cold cheese was hard still not melted on chips so they sent out new stuf also took ages dinky got it and was missing donor meat so I gave up
Ricky . 2024-02-11
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I’ve given this place one too many chances as it used to be my favourite but it has really gone down hill. Cold and dry kebabs with the tiniest bit of salad. Will never order from here again.
Daisy . 2024-02-10
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Lovely food but unfortunately our x2 portions of chips were not cooked properly undercooked almost still frozen.
Abergael . 2024-02-10
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over 2 hour wait on a Monday rang several times was told every time its ten minutes away but obviously wasn't. when it did finally arrive was cold. paid by card when ordered so staff didn't care and rude
CLAIRE . 2024-02-10
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Arrived in good time. Food was hot and tasted great. The pitta bread wasn't brilliant. However, 100% ordering from here again soon
cameron . 2024-02-09
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Took an hour, the food was cold. Really cold, not even lukewarm. Chips are freezing. It’s a shame because if you go in an order and it’s fresh the food there is lovely.
Richard . 2024-02-08
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Missing items. And restaurant staff rude.
Craig . 2024-02-02
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Great quality products and cooked perfectly. Plenty of meat and salad. Delivered swiftly. Thank you
Tony . 2024-01-30
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Used to be sooo good but it’s changed recently - hummus and pitta with salad has no salad, asked for it in notes and got half a pitta with a sprinkling of salad. Ordered a £6 chicken burger.. bun was burnt and no salad at all. Chili sauce is watery now too. Please go back to how it was :(
Megan . 2024-01-29
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Food arrived an hour late and was cold. Used to be such a nice takeaway but going downhill rapidly. As a long standing customer might be time to start trying some new kebab takeaways in Herne bay. Shame really.
Tim . 2024-01-24
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The food was really good - everything was well wrapped and good portions. They forgot my tzatziki Next time please. Nice delivery driver.
Alexandra . 2024-01-24
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Delivered earlier than expected which was a bonus! Delivery girl was polite & cheerful, especially as she’d just come out in a fierce storm! Food was well boxed and present. Hot & tasty!
Georgina . 2024-01-22
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Driver couldn’t find us even though it’s close to the takeaway and marked on delivery map! As a result the food was cold. Not a fault of the takeaway as the food would have been great if it was hot instead it was cold and soggy
Ian . 2024-01-21
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Scampi was over cooked to the point that it was not edible.
Stephen . 2024-01-21
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Food was late and arrived basically cold will not be ordering again
Tomas . 2024-01-19
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amazing service, creds to the chef.
shannon . 2024-01-10
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Lovely meal , presented well , just as it was a bit late it wasn’t very warm
Justin . 2024-01-06
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Great food, as always, perfect..👌🏽
Allie . 2023-12-28
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Great food , quick delivery , best in herne bay 😀
Paul . 2023-12-20
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asked for no salad and there was salad. food was cold
Fin . 2023-12-18
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Really tasty food well presented.
Mike . 2023-12-18
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Food stone cold came 1hr and 30 mins after order placed
Stanley . 2023-12-17
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Great service, really speedy, lovely food
Viv . 2023-12-15
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Food arrived cold ... had to microwave the meat as it was barely warm ! Not good :(
Simon . 2023-12-15
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So lovely and tasty, thank you very much 😊
Melanie . 2023-12-12
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Food was late. And when arrived it was mostly cold!
Robyn . 2023-12-12
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Driver couldn’t find the road. Tried to speak to driver but he didn’t speak English to give him directions. Was on the phone for over 15 mins to give directions. Absolute nightmare….we live in a long road and driver did the shortest bit and didn’t bother to drive the whole road where he would have seen the address. In the end had to drive to him to collect food
Mrs . 2023-12-12
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always like the food but they are always late.
Pio . 2023-12-11
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I ordered a large salad for myself and unfortunately when it arrived it only had a couple of bits of cucumber, 1 bit of tomato, onion and a tiny bit of cabbage. I didn’t eat it - very disappointing - wanted a large, fresh salad and ended up with a small bowl of onion!
Xanthe . 2023-12-09
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food took 1.5 hours to arrive from ordering and was freezing cold.
jayne . 2023-12-08
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Awful food honestly! As for the delivery, he was extremely rude
james . 2023-12-06
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Forgot my burger sauce 😟.. Food was lovely though
Louisa . 2023-12-01
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Order late, luke warm, drink missing. Won’t order again.
Celina . 2023-11-28
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Freezing cold pizza. Poor quality donor meat. Half a pot of burger sauce in both tubs. Overall terrible experience.
Jacob . 2023-11-27
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Never turned up. Can’t give zero stars.
Duncan . 2023-11-26
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Was 3 hours late and stone cold
Logan . 2023-11-26
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Food was cold, first time from them but was clearly out with the driver for too long
Daniel . 2023-11-24
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The food was nice but barely warm ..m food was also pre-ordered but still turned up an hour late ... Lad on the phone who took my call was lovely though
Kathrine . 2023-11-18
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Ordered a large mix doner with Turkish bread,burger sauce and it was bangin! Arrived on time was a good temperature and wasn't greasy like kebabs can sometimes be, will definitely order from here again!
Alex . 2023-11-17
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Mixed kebab and it's barely enough for one person. Small handful of doner and 2 cubes of chicken. Then a tiny bit of salad thrown in. £12 and its ridiculously small.
Gary . 2023-11-15
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Ordered at 7pm time during was 8-8.20. Food arrived at 8.15 and although it tasted nice, had to eat it very quickly before it turned cold as it was luke warm.
Julie . 2023-11-15
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My kebab was extremely cold - unsure if down to delivery driver or restaurant.
Samantha . 2023-11-14
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Very friendly and professional service. Food was on time, hot, fresh and delicious as always. Only place I trust to have it perfect every time.
Jodie . 2023-11-10
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Everyone enjoyed.... unfortunately didn't receive the halloumi as asked though eek. Liked the square foil trays it came in...
kerry-ann . 2023-11-07
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When Order was already 20 min late the estimated delivery time moved by 40 minutes, total waiting time over an hour and half. Order arrived cold and was of poor quality. No apologies about late delivery from driver
Lynn . 2023-11-04
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Delicious and very fresh. Will definitely use again 👍
Sarah . 2023-11-03
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My order never arrived how can it say it’s been delivered when I have the code to show the driver ,I’ve had to re order and hope it gets delivered this time
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Lovely!! Just gutted I didn’t get sweet chilli sauce with my halloumi fries :(
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If I had the option to give them a 0️⃣ I would. The size of the position given are ridiculous. We paid £30 for x2 lamb meat and chips one of the smallest portions we've ever had. Just eat app suggestions that it comes with salad and none turned up. Called them they didn't even care. I would not use them if I was anyone. They are a rip off. This is why they are rated 3.5, we usually order from Best kebab and they are amazing, unfortunately they were closed I believe as we couldn't order from them. please don't use them.
93 Opinions
Started ordering from here every now and again after not doing so for a year or two and the food quality is proper good! (It’s still takeaway pizza, but I’d that’s what you’re after it’s perfect!) Open very late too which is handy!