Based on 534 opinions finded in 2 websites
Based on 534 opinions finded in 2 websites
Opinions
Great food and great service..Highly recommend..We will definitely be returning in the future..Dog friendly areas too which is an added bonus
Scott B . 2024-10-24
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We had a great time in this place, the food was lovely and the staff were really friendly and attentive! We will definitely be back!
Thomas J . 2024-10-24
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Great experience at the pub. Food was lovely and staff really friendly and welcoming special thanks to Jo (bar staff) who went above and beyond. Will definitely be returning
katy . 2024-10-24
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Been to the Bay Horse a few times now and we love it, staff are so friendly, attentive and chatty, my son loves the Chick N Mix and the hunters chicken is lovely 🙂. If you’re wanting a homely, welcoming pub then the bay horse is the place, we will be back soon 😁
edavies54 . 2024-10-23
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Very good for children, very accommodating, been a few times now amazing ! Had a child with a nut allergy and everything was perfect!
Keira . 2024-10-18
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Really friendly staff and a great atmosphere. The food was really nice.
Peter Powell . 2024-10-09
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Had a quick catch up with a few freinds. Was a very friendly relaxed atmosphere. Food was very good 👍 😋
Stephen Physick . 2024-10-05
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Was last in here about a year ago, and the food was so much better. Maybe a menu change or change of cooks. Prices are very reasonable and staff are pleasantly nice and polite. Steak and ale pie was mainly pastry, and the apple pie was frozen in parts. Besides the food. It's a nice pub and good atmosphere.
D Mc . 2024-10-04
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The app is easy to use, making ordering a breeze. Prices are reasonable, offering good value for money. However, a few items were out of stock, like the fish and chips, which was a bit disappointing. Nonetheless, it's a convenient and affordable option.
Andrew ALAM . 2024-09-30
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A very good family oriented place. The waitress could be a little more approachable. All around a lovely place to eat.
Carina Kenyon . 2024-09-30
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Disappointed with meal and cleanliness of the pub,chairs very stained,overall appearance of the inside of the pub could have done with a good clean,meal tasteless ,have eaten before at other flaming grills and have always been satisfied, but this one is definitely one to avoid
Christine Jankowski . 2024-09-29
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Good pub grub. Just what you want. Reasonable prices. Tasty food.
Dee Dee Rummy . 2024-09-28
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Dog friendly and the best food around, service is always top notch as well Just enjoy ore another great meal here with the family, highly recommended Great place to watch to football also
Anthony Hardman . 2024-09-27
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This is the worst place I've been in for years complete lack of customer service and an aggressive rude member of staff .When you book a table I think it's reasonable to expect a staff member to greet you and perhaps show you to it and explain how to order not here stood for ages after entering eventually someone said to go through then after sitting for ages a customer told us you had to order at the bar stood there for 20 minutes while the old lady deliberately served every single person that came to the bar after me I eventually caught her her eye smiled and asked if i was invisible to be told don't start ill get to you when I'm ready we left but noticed outside that I had chewing gum stuck to the arm if my jacket place is filthy can only imagine this establishment is still financially viable because of its close proximity to the race course because it should be avoided at all costs unless you enjoy appalling customer service and aggressive rude old women
Lindsaye Moncur . 2024-09-27
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Came in for my birthday and had excellent customer service from Keira and Hayley behind the bar. Defo recommend for a good night out, great atmosphere
Matthew Downs . 2024-09-18
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Great value! Worth popping in if you can't be arsed cooking tea....
Karl Picton . 2024-09-15
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Great pub not far from town centre and close to haydock race course food was good great choice of menu plenty space in bar . Food is ordered at the bar with table number was brought quite quickly but was well cooked and presented only thing to improve is the peppercorn sauce its a bit bland Will definitely go again as good service and food was lovely
Andrew Roscoe . 2024-09-15
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Everything we ordered wasn't available. No pie or fish. Ended up ordering breakfast and chicken mxi as a main meal which was awful Dessert was the worst as wwhicnas.told they were out.of sto k again. Ended up.ordering.2 biscoff cheesecake which were stale Never ever again.
Clair Hughes . 2024-09-11
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Excellent time was spent at the Bay Horse, well worth every penny 😁😁
Marcel Crompton . 2024-08-23
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Called in for lunch. The steak n ale pie and lasagne were delicious. Its great value for money . 2 meals for £13.99. The male member of staff who served us was very professional, helpful, and polite. We look forward to returning.
Jane Dyson-Prince . 2024-08-20
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Fantastic, the disabled accommodation in room 1 was perfect, room for a wheelchair right around the room and bathroom. Bathroom and toilet full of grab rails. Only issue was the height of the bath, could have been even better if it had been a wet room. Thanks guys.
Glen Wilson . 2024-08-13
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Had a family meal here at the weekend. I can recommend the mixed grill and the chicken sharing platter as well.
David Davies . 2024-08-05
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Good service loved it went with my family would recommend for a night out Went for Sunday lunch yesterday, top notch food and service 👍
Lucas Hardman . 2024-08-05
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Terrible noisy in the bar / restaurant area. Mob rule and management seem totally inept to do anything, certainly won't be staying again. Avoid at all costs of I were you.
John Mckillion . 2024-08-04
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The food was shocking, whilst i appreciate it was 7pm on a sunday and apparently they had no vegetables left for a sunday lunch, what we ordered as a replacement, steak flatbread cello de picant, when it came it was 3 lettuce leaves and 6 cubes of over done very dry steak.
kathleen purnell . 2024-08-03
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Perfectly cooked food on my mixed grill. Customer service was spot on, very friendly staff and they engaged with the kids which really made us all feel comfortable. Will defo be going back 👌
lee savage . 2024-08-01
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We didn't have food but everything else was very good.
David Cunliffe . 2024-07-31
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Great Pub to go to for quiz night. Only time we ever go so take that into consideration. The price of a vodka coke is steep considering how little vodka coke you get versus just ordering a coke which comes in a glass twice as large for half the price. Besides that the atmosphere on quiz night is great. Host has loads of energy and seems like a chill guy. The women manning the bar tend to be quite friendly and nice too. Oh and Parkings great if thats up your alley
callum Gallagher . 2024-07-09
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food I wanted was sold out at 5.30pm
karen smith . 2024-06-17
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Good food and a nice meal thank you.
eme again . 2024-06-12
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Came with my husband we had the bbq meat platter, it's perfect for sharing. Nothing was too much trouble for the staff, it's a lovely place to eat with family and friends, we will be returning.
Rachael Miles-Jump . 2024-06-11
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Great nacho’s! Great food! Friendly staff
OMG Exploring . 2024-06-06
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decent pub went here before went haydock races was quite busy ..but very good pub and selection of beers ..
David Kay . 2024-06-06
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Great place to eat and drink . Staff very friendly . Fantastic service . Dog friendly ! Great offers on throughout the week . Highly recommend
Suzanne Cleworth . 2024-05-30
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Young Girl behind Bar she was aggressive and Rude, don't know her name but she was the smallest with Tatoos on left arm, very rude young woman, then she got the order wrong ? ?
Chris Tinsley . 2024-05-27
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Great breakfast at a good price would highly recommend.
Kay Evans . 2024-05-25
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Clean and staff was very friendly. Three of us ate there and the problem was the food. Very bland flavors. The chicken skewer was not edible (too tough to chew). Ribs were not very bad and baked chicken had zero spices. Again the staff was awesome. Good place to go if you have a drink but the food was not restaurant quality.
creacrys . 2024-05-19
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I keep giving this place a chance and they keep serving diabolical food!
Kate Smith . 2024-05-17
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Food is OK, usual Greene King fayre. Rooms are basic but clean and comfortable.
Craig Farlow . 2024-05-15
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Service great, food cooked to perfection. Will definitely be going back again
Artery Artery . 2024-05-15
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It was our first time visiting and my food was burnt ,the girl brought me a new meal but I couldn't eat it as the chicken was still slightly frozen, really disappointed as I just moved to the area
Christina Fagan . 2024-05-14
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Great all round place to go! Good food, relaxed vibe. Varied menu 😋
Liz Harris . 2024-05-12
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I've been today with my 2 daughters for lunch ( Friday April 26th) The food was amazing. I had lamb kofta and flatbread. I would recommend this place and food to anyone. Can't wait to go back .
Margaret Williams . 2024-04-26
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Food great, staff great Steak flatbread Lamb kofta flatbread and Lasagne All amazing!!!
Gillian . 2024-04-26
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Stayed one night. Very clean rooms, a comfy bed, and lovely staff .what more could you ask for?
Paula Mulligan . 2024-04-18
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This battle cruiser does what it is designed to do, not gastro, the chef doesn't bind the lean mince with egg to make your burger here, however, for a really decent power up on a weather the spoons or bring in the harvest, this Pub will weather the Storm any time of year. Great value for money
Bradley Sheppard . 2024-04-17
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Good food and very good service.
Ian J . 2024-04-11
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Staff were great, friendly and helpful Sadly I can't say the same for the food. The mixed grill has awful. Over cooked and like a hammer
Steve Murphy . 2024-04-09
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waited over 25mns for food at tea time ( around 6pm ) no scampi. no steak pie. had to settle with food we didnt really want.not much taste to the lasagne.looked very nice but wouldnt have it again.my husband said his gamon was great. ( his 2nd choice ) woudnt be too bothered but id drove 8 hours and passed numerous places to eat.
Jennifer Oneill . 2024-03-21
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Can't complain food was nice came quick staff friendly
Ian Walsh . 2024-03-15
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Table of 13 with young children, had to wait one hour for food, I would’ve thought the staff would be more attentive, mix grills not great it was like things had just been left, chicken dry, sausage tasteless, Sunday dinners, gravy solid, chicken dry, potatoes not sure what had gone wrong with the mash, used to go to this pub years ago but it is quite run down now, outside needs sweeping and cleaning
dorothy meadows . 2024-03-04
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Lovely pub, rooms clean and comfy bed, Only negative waited 50 mins last night for food which on rugby day I expected, but 1hr mins for breakfast this morning was not acceptable, just not enough staff, the two on this morning were run off their feet, shame as it's a lovely pub
Tracey Francis . 2024-02-25
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Lots of lads taking cocaine in the toilet but it was race day so may not be the regular people that drink there
Alastair Dodd . 2024-02-18
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Been a few times. When ordering the food. Quite a lot of food was not available due to shortage.
philip Leyland . 2024-02-15
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Good for a quick drink. There was a quiz on at the time. Wasn’t that full but it was early in the week
Andy S . 2024-02-01
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Havent been for food in a while, so we thought we'd try again, i had slow cooked beef, chewy and gristle, oh food was good, was a little rowdy after the races but soon as the rowdy crowd went the atmosphere was nice.
Marion Beardall . 2024-01-19
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A lovely atmosphere and very friendly staff we didn't eat this time but have in the past and it has always been good and dog friendly as well 👍
Claire Fletcher . 2024-01-19
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Great service and stunning mac and cheese 😋
Rhea Harris . 2024-01-12
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Great service, food and Atmosphere. Hollie was fab xx
Charlotte Edgar . 2024-01-12
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Just had a fantastic overnight stay in the bay horse . Food ,Drink and rooms were brilliant, The staff were attentive and very helpful, Breakfast was lovely ,We are definitely going back soon. Thanks Bay horse .
Ste Wall . 2024-01-06
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Lovely pub with a warm and welcoming atmosphere. Brought my sister here for tea and we had such a lovely time. Chicken mix was really good value for money and the waitresses Analise and Holly provided excellent service. Would highly recommend coming The Bay Horse.
Hollie Mellor . 2024-01-05
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Amazing food with a great atmosphere.. Staff very friendly and helpful.
John Touhey . 2024-01-05
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amazing food and amazing service would definitely recommend!!
Alishia Bamber . 2024-01-05
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Visited for Grinch breakfast. Kids had a great time
Leigh Allib21one . 2023-12-17
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Visited Sunday 3rd December lovely food and great service by lovely staff x
georgina webb . 2023-12-04
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Good food nice friendley staff very obliging
Rose Winstanley . 2023-11-22
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A lovely meal in a very friendly and clean pub. My family and I visited the Bayhorse last Saturday. The pub was very busy and there was a nice atmosphere, we were quickly shown to our table and served drinks very quickly. The menu is varied and a huge choice. Everyone's food was served in a timely fashion and all meals were served at the same time, so no awkward waiting. The food was hot and very well present. Everyone was very happy with their food and all in all it was a lovely evening with great food, great service and very friendly and helpful staff. Highly recommended.
Dave G . 2023-11-18
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Lovely pub, with a great atmosphere. Suitable for meeting with family, friends, couples and you can even take your dogs in the dog friendly area. The food is always tasty and great portion sizes. Reasonably priced too. Drinks are always good quality. Staff are really nice and friendly. We go often as a family or a couple with our dog and have never been disappointed. Highly recommend.
JuliePaulD . 2023-11-18
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Awful pub, felt very downtrodden, clientele was rough. Fish tasted like mold & literally got 1 tablespoon of mushy peas on the side. Safe to say we won't be going again.
kathryn hanson . 2023-11-17
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Lovely meal with my family, the food was absolutely brilliant as well as the service from start to end! The staff were extremely friendly and helpful, great atmosphere and lots of choice of food! I would recommend the Hunters Chicken and Onion Rings 😋😋
Olivia Murphy . 2023-11-16
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Belting pub with great food and friendly staff... Went for dinner and to watch the football.....all round great
Ross C . 2023-11-15
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Great value. Friendly and professional staff who couldn’t do enough to cater for us and the little one.
Kevin G . 2023-11-15
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The girls from work and i went in tonight for a few drinks and a bite to eat. We booked a table yesterday. When we arrived it was busy but was shown straight to our table. After looking at the menu we went to the bar and ordered. Really pleasant staff. We were served by Rachel. Food came in good time and was lovely. Anthony came over and made sure we were happy with the food and if we needed anything else. Good atmosphere and nice food, we will definitely be returning.
Karen F . 2023-11-15
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Came for Sunday lunch with my hubby, beef dinner doesn’t disappoint : ) Friendly attentive staff! Cozy friendly atmosphere Will definitely be back soon!!
Rachael M . 2023-11-13
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Didn't stay at the hotel. Had a meal. Very buzy..but found a table. Used app to order. Everything was lovely.
Lisa JFallding . 2023-11-12
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Went with family, great service really nice food. Will go definitely go again
laura garlick . 2023-11-10
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Loved our recent visit to the bay horse. The staff are super friendly and are what makes this pub great! The food was delicious and we can’t wait to go back.
651hay . 2023-11-09
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A firm family favourite for a quick easy tea, staff are the friendliest around and food is always spot on. Roast dinners are now back on the menu on Sundays and taste great.
Antho1892 . 2023-11-08
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Went with my family on friday evening, despite them having some issues with water which was quickly resolved and the pub being rwallu busy we had a great experiance. Staff were professional and helpful despite under obvious pressures. My new local for sure.
Lauren Donovan . 2023-11-06
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Went for a meal on Sunday afternoon. Had a lovely Sunday roast and atmosphere was brilliant. Would definitely recommend if you want a lovely roast at a reasonable price.
James D . 2023-11-06
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Haven't been here in a while but won't be going back, we arrived at 7.30 tried to order food and was told we had an hour waiting time. The ladies toilets were out of service so the sign on the door said to use the disabled toilet which was absolutely disgusting. When we asked the manageress she said it was because they had no water apparently neither did the house next door. Surely if there was No water then that was a hygiene issue and no service should have resumed !!!
Chrissie Houghton . 2023-11-03
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Went for Sunday lunch with my family, I had the beef rib which was stunning my wife had the half roast chicken. All the staff are really friendly and the service was great. Will defiantly be returning, best Sunday lunches around bar none!
833garyw . 2023-10-22
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Booked a table for 5 people at 1pm on a Sunday. Arrived, and there was one person serving at the bar. Eventually got a reaction from her and was told there would be a 45 minute wait for food. A little disappointing, but we decided to wait. Ordered the food, and was told that even though it was still lunch time, the traditional beef Sunday Roast was sold out! .......I ask you, what pub runs out of Sunday Lunch ingredients that early on a Sunday afternoon? Anyway, made a second choice. An hour later, still no food. So asked what was happening. 'It's just being plated up' was the response. Half hour later, still no food. Finally got overcooked, dry veg and greasy meat at 2.35pm!!!!! Our offered compensation....a round of drinks! Pathetic! So basically, crap food in small portions, horrendous service. Certainly do not recommend this pub for your family meal. We will definitely be avoiding this and other Greene Kings in the future. Wetherspoons would be preferable!!
JohnatShims . 2023-10-22
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Staff were pleasant quick service, food was nice and hot but soon got cold. It was freezing in there. I couldn't get warm. And silly me didn't have a coat as we had gone in the car. I'd have sat eating with my coat on if I had. Can't get warm now even after a couple of hours coming out. Never again! The walk from carpark to pub door is a distance when you can't walk far.
Diane Heyes . 2023-10-20
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Great food and service. Food was delicious quick and pleasant service
Miss S.Gannon . 2023-10-19
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Came for some lunch with my family, food was okay steak overcooked, no one came and checked on us. The pub and staff where to start, tables dirty, windowsills full of dead insects, toilets vile. Staff were rude and giving dirty looks left right and centre. Customer service was none existent, been in many greeneking pubs and this has got to be the worst, you can excuse alot things when staff are friendly but unfortunately not the case today.
Susan G . 2023-10-16
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Ordered via the app. Drinks took an age to arrive, it was three soft drinks so I don’t really understand the delay. Food arrived not long after. Waitress dropped one of the garlic bread pieces, didn’t bother to replace it. Burger supposed to come with chips and onion rings. It came with chips and two onion rings that had the colour as though they had just been threatened by the oven. Total lack of vegan condiments. You get what you pay for though.
rmurray86 . 2023-10-11
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We enjoy drinking & eating here with family & friends. Lovely bunch of staff. The food we had last night was great & good value for money. We never have a problem. Always obliging
Theo919 . 2023-10-11
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My partner and I went to The Bay at the weekend for lunch. The pub was quite busy but able to be seated straight away. We were served at the bar quickly by Anthony. Food arrived in good time and was amazing (sausage flat bread for me and steak for my partner). After the food was finished plates were cleared away and Anthony the manager came and made time to speak to us and other customers to make sure everything was ok. Will definitely be back again soon. Really good to watch football or any sports as there are Televisions around the pub in good locations. Staff always happy and very helpful
Karen F . 2023-10-11
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The food took an hour to arrive. This was after asking twice to check where the order was up to. There was inadequate cutlery and serviettes, which we had to get from another table. The table clearly hadnt been checked prior to us arriving. The...
Gillian F . 2023-10-10
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Welcoming atmosphere, friendly staff, great beer and food, recently had a hotel refurb with very nice rooms. I definitely recommend it.
Robert Hughes . 2023-09-21
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Great food and service, ordered the steak fondue challenge, cooked perfectly and tasted amazing. We also had 2 chocolate sundae desserts which are delicious and full of all kinds of chocolate. Will defiantly be returning.
Antho1892 . 2023-09-14
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A clean and pleasant environment. Staff are very helpful and friendly. Menu is varied - something for everyone. Food was good quality and quick to arrive.
Diane Lownsbrough . 2023-09-11
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Steak was worst ever seen or tasted , ordered medium and came burnt to a cinder , totally inedible burnt tasting. I have emailed as requested and attached photographs, I await your response 30/8 Udate , I emailed as requested but never received a response. I have resent today as it should be polite to receive a response especially when they requested it.
Dingi Dong . 2023-08-30
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2nd visit in a month due to business trips in the area. Dropped in first time with colleague and was so impressed that we made a special trip from slightly further away the second time. Friendly staff and great beers on tap. Food is really...
Alan S . 2023-08-21
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Had a lovely Lunch with my grandchildren today the food was excellent and very friendly staff will go back
Sheila M . 2023-08-09
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Nice friendly pub, good food,good service. 4 satisfied customers. Very friendly staff, Charlie was very helpful and friendly.
Eileen O . 2023-08-05
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Have been to the Bay horse a few times Staff are always pleasant and helpful. Good varied menu Food is always well prepared and well presented and hot and plenty of it It would be nice if they did the senior menu here
Elsie Bridge . 2023-07-31
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Food was excellent and the staff were very nice. Did not waite long for our food as well very good service will be going back
Alan Moore . 2023-07-26
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This is my first ever review . After numerous years of us travelling. But from walking in to order our first drinks the staff were so friendly, even though the pub was quite busy . The food was absolutely delicious. I myself ordered the low...
David W . 2023-07-21
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316 Opinions
Agree with the other reviews about the smell and the poor quality of the beer, just wish I’d read them first. Normally an independent pub is better than a chain but this one would have soon had new management if it was part of a chain. Doesn’t serve food which is just as well because I doubt it would get a hygiene certificate. As for the smell, not sure if it’s the toilets or general damp but it probably says why it was so quiet. Takes a hardened drinker to be happy in here.
881 Opinions
Stayed overnight in our campervan right on the canal side at this great pub.Really friendly staff. Tasty food reasonably priced as was the drinks. We had a fantastic evening meal here and the brunch the following day was delicious. They have a fantastic chef . Probably one of the best pub meals I've had in a very long time. Thanks Crooke hall inn.👍🏿