Based on 613 opinions finded in 2 websites
Based on 613 opinions finded in 2 websites
Opinions
Went here with my wife and kids. Food was really good fresh, qualitiy ingredients (not your cheap whetherspoons stuff) , reasonable wait times about 30 minutes for food. Prices were reasonable vs food quality
Simon Stanier . 2025-03-12
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Always full after the races. The queue at the bar was pretty quick
Dave Craig . 2025-03-09
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Enjoyed the food , and the service was great. Had a lovely evening.
Hazel Cooper . 2025-03-05
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Very nice evening meal friendly and polite staff, definitely will return.
Bill Buxton . 2025-02-12
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Had a lovely meal.oit with friends the food was spot on andthe team was so friendly and could have done enough for us will be going back soon 😊
Sheila Morley . 2025-02-06
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It's always such a enjoyable experience going to the Bay Horse we are always well looked after the food is delicious I recommend it to everyone Well done team you always do great
angela walsh . 2025-01-31
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Lovely food and service as always
Michael Fishburn . 2025-01-30
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Usual chain style fayre, exactly what you'd expect, decent food at decent prices, friendly staff and good service. Perfect for those easy meals when you aren't in the mood for cooking yourself 👍
TheJohnh71 . 2025-01-28
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Visited again a few days ago good lovely and fresh staff polite and helpful and saying it was quite busy didn't wait long for food what's not to like Thanks see you soon
martin phythian . 2025-01-28
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We eat here regularly because it's local and the food and service is always very good.
Alan Boardman . 2025-01-26
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Friendly staff and food was lovely. Nothing too much trouble. Jo was great and really friendly. Thank you. Will definitely be back!
Julie R . 2025-01-25
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Friendly pub ,staff seemed to be very helpful.
Kevin Brown . 2025-01-15
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Fantastic food deals,quality hot fresh quick service.friendly helpful staff.great atmosphere.would not hesitate to visit again
philip m . 2025-01-14
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Went to our local last night for an evening meal to celebrate a birthday. Staff were great and made a fuss of my son whose birthday it was. Food was delicious as always and served in a timely manor given the pub was so busy. Love this pub!
Antho1892 . 2025-01-12
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Went last night had Ribeye steak, husband had fish and chips, service was quick and friendly. The food was good, got my NHS discount so a good price too. Steak of good quality for the price, did arrive well done instead of med but not burn so happy enough The pub was really busy vertually ever table full, staff seemed calm must have been enough of them to cope, nice to see these days, the staff were cleaning up well, keeping on top of everything Would visit again as local and a good nip to for tea
Yvonne Miller . 2025-01-11
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The pub is freezing cold, impossible to relax and enjoy yourself.
Martin Procter . 2025-01-08
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I’ve visited the Bay Horse for food before but never stayed at the hotel. The service on arrival was friendly and welcoming which was lovely. I’d booked a double room but had a family room. It was clean and comfy with all the essentials. The breakfast was great and again really friendly service Really good value and I’d definitely stop here again.
FussySolihull . 2024-12-29
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Christmas Dinner was my worst experience ever! Food was shocking and such a let down, booked for Christmas day and it was horrendous, carrots under cooked, scrapps of Turkey, parsnips hard, pigs in blankets still white, when asked waitrose? Thats how they come, which costs us an extra £12 came white, Asked for mint sauce & the waitress never returned, best thing on the plate was was peas,gravy & stuffing, this guy should not be in a kitchen it was a £100 joke😧 wont be ever booking again, need to look for a new chef🫣
Neil McFarlane . 2024-12-29
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Went yesterday for Christmas dinner, had down the best Christmas Day meal we’ve ever had, veg and turkey was cooked perfectly, my partner had steak and said it’s the best she’s had in a long time. Service was top draw. Well worth the money and already booked for next year. Dog friendly and the best food around, service is always top notch as well Just enjoy ore another great meal here with the family, highly recommended Great place to watch to football also
Anthony Hardman . 2024-12-26
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We went for Christmas dinner. The food was ok. Nothing to special but still ok. The service was impressive and the staff went out of there way to be nice. Was it worth the £50+ per head probably not but still a nice meal
carl slocombe . 2024-12-25
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I visited with a party of 13 ladies...all complained about the roast potatoes, resulting in them being replaced. We were given a drink on the house plus a reduction I the overall bill.. Very disappointed ....
Glenis Livesley . 2024-12-19
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I went in this pub before the races and it was a good atmosphere with staff that kept the bar as accessible as possible, I didn't have anything to eat but the plates of good I seen coming from the kitchen looked really nice.
Anthony Heeney . 2024-12-14
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Fantastic food staff and atmosphere 5 stars to you.the place was spotlessly clean food was hot and served with speed nothing was too much trouble for the staff amazing first visit thankyou
philip m . 2024-12-11
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Had our work Christmas meal there on Saturday, food was really good ,couldn't fault it ,and service was good to
tony luther . 2024-12-08
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We would just like to say a big thank you to Kira, who always goes above and beyond. She always makes you feel welcome and if there is ever a problem, she always resolves it as best she can. Kira is a credit to the company, many thanks and best wishes, Jon 😀👍👍
Jon Morran . 2024-11-27
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We got a vape with are meal service was slow order John smiths shandy. A John Smiths came. Service with a small not. Did the order through the app
Mark Crompton . 2024-11-23
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Very nice meal, excellent service, nice comfortable pub, had numerous meals here over the years. Would recommend
Philip Dann . 2024-11-20
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We only went for a drink and it was our first time in there. On walking upto it the first thing I thought was it needs painting especially the woodwork. The inside is geared towards families with kids with machines. We sat in the back part of the pub where all the chairs seem different at the dining tables. It looked like they'd got chairs from closed down pubs or something like that. I couldn't believe how many staff were on for a very quiet day. In fact they out numbered the customers at one point. The pub looks unloved and in dire need of a major refurb. That's not an easy thing in today's financial climate. Having said that i wouldn't go a second time and sadly that's the way pubs are going.
Tab Yomper . 2024-11-19
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Good choice of food, reasonably priced. Staff were very friendly
Annie H . 2024-11-17
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Been coming here for nearly a year, food always good and value for money
Peter Harrison . 2024-11-11
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The staff are so nice and the food is amazing
Owen Shaw-Thompson . 2024-11-11
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Great food and great staff especially Keira and Hayley! One of the few pubs around here that serve good spirits
Simon King . 2024-11-11
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Cracking food at reasonable prices, highly recommend.
Jordan R . 2024-11-11
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Enjoyed the food here on the past few visits staff are pleasant
jordan davies . 2024-11-11
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Don't like to give 1 star....Called today for Breakfast but just gone 12 pm so I missed out...Decided to have a Carvery...someone opposite me left theirs...mine came and looked pretty good...the Beef is cold...fatty and chewy...left all of it...very small amount of mash was ok ...worst roast dinner I've had in a quite a while..was gutted really...shame really as I like all buisness to do well and left speachless
Ste West . 2024-11-10
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Apsalutly horrendous never go there again wish I could give zero stars and the food was freezing
James Forshaw . 2024-11-10
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We had a great time in this place, the food was lovely and the staff were really friendly and attentive! We will definitely be back!
Thomas J . 2024-10-24
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Great food and great service..highly recommend
scott byrne . 2024-10-24
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Went here last night 3 woman 2 hunters chicken and 1 sirloin steak...all cooked perfect ....the house Wine is lovely and so is the price 👍...our barman Declan was on his own and it was very busy for one person however he was brilliant , always smiling and nothing was too much trouble ... great service.....a lovely night was had by all ....this was our second visit and we 3 will definitely be back again 🥂
val jones . 2024-10-24
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Great food and great service..Highly recommend..We will definitely be returning in the future..Dog friendly areas too which is an added bonus
Scott B . 2024-10-24
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Great experience at the pub. Food was lovely and staff really friendly and welcoming special thanks to Jo (bar staff) who went above and beyond. Will definitely be returning
katy . 2024-10-24
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Been to the Bay Horse a few times now and we love it, staff are so friendly, attentive and chatty, my son loves the Chick N Mix and the hunters chicken is lovely 🙂. If you’re wanting a homely, welcoming pub then the bay horse is the place, we will be back soon 😁
edavies54 . 2024-10-23
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Been in here a few times and I have to say I was pleasantly surprised. The staff are always very friendly and will always have a laugh with customers. Nothing worse than staff members that won’t say anything other than the script. I find the food is great value for money and you can’t go wrong with the 2 burgers for 1 on a Thursday, I always ensure I skip breakfast to squeeze in the 2nd burger. I will definitely be visiting on a regular basis. Ant the GM is always helpful and interacts with the customers and guests too, I also feel that his team are a credit to him and they never let him down.
Lewis Mckay . 2024-10-23
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Go to place for me after a day at the races, never disappointed
Robert Barnes . 2024-10-19
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Very good for children, very accommodating, been a few times now amazing ! Had a child with a nut allergy and everything was perfect!
Keira . 2024-10-18
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I wouldn't expect a gourmet steak for £15 but would expect to be able to chew it. Literally 40 minute wait between starters and main course, chips very under cooked, would have complained but waitress already told us she was having a bad day!! Not really family friendly, quite a lot of rather loud rather drunk patrons in the bar and several barking dogs sat around tables. Won't be coming back.
David Runner . 2024-10-16
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Good service loved it went with my family would recommend for a night out Went for Sunday lunch yesterday, top notch food and service 👍 Went for the England game yesterday, great food and service as always
Lucas Hardman . 2024-10-14
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Really friendly staff and a great atmosphere. The food was really nice.
Peter Powell . 2024-10-09
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Had a quick catch up with a few freinds. Was a very friendly relaxed atmosphere. Food was very good 👍 😋
Stephen Physick . 2024-10-05
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Was last in here about a year ago, and the food was so much better. Maybe a menu change or change of cooks. Prices are very reasonable and staff are pleasantly nice and polite. Steak and ale pie was mainly pastry, and the apple pie was frozen in parts. Besides the food. It's a nice pub and good atmosphere.
D Mc . 2024-10-04
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A very good family oriented place. The waitress could be a little more approachable. All around a lovely place to eat.
Carina Kenyon . 2024-09-30
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The app is easy to use, making ordering a breeze. Prices are reasonable, offering good value for money. However, a few items were out of stock, like the fish and chips, which was a bit disappointing. Nonetheless, it's a convenient and affordable option.
Andrew ALAM . 2024-09-30
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Disappointed with meal and cleanliness of the pub,chairs very stained,overall appearance of the inside of the pub could have done with a good clean,meal tasteless ,have eaten before at other flaming grills and have always been satisfied, but this one is definitely one to avoid
Christine Jankowski . 2024-09-29
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Good pub grub. Just what you want. Reasonable prices. Tasty food.
Dee Dee Rummy . 2024-09-28
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This is the worst place I've been in for years complete lack of customer service and an aggressive rude member of staff .When you book a table I think it's reasonable to expect a staff member to greet you and perhaps show you to it and explain how to order not here stood for ages after entering eventually someone said to go through then after sitting for ages a customer told us you had to order at the bar stood there for 20 minutes while the old lady deliberately served every single person that came to the bar after me I eventually caught her her eye smiled and asked if i was invisible to be told don't start ill get to you when I'm ready we left but noticed outside that I had chewing gum stuck to the arm if my jacket place is filthy can only imagine this establishment is still financially viable because of its close proximity to the race course because it should be avoided at all costs unless you enjoy appalling customer service and aggressive rude old women
Lindsaye Moncur . 2024-09-27
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Came in for my birthday and had excellent customer service from Keira and Hayley behind the bar. Defo recommend for a good night out, great atmosphere
Matthew Downs . 2024-09-18
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Great pub not far from town centre and close to haydock race course food was good great choice of menu plenty space in bar . Food is ordered at the bar with table number was brought quite quickly but was well cooked and presented only thing to improve is the peppercorn sauce its a bit bland Will definitely go again as good service and food was lovely
Andrew Roscoe . 2024-09-15
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Great value! Worth popping in if you can't be arsed cooking tea....
Karl Picton . 2024-09-15
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Everything we ordered wasn't available. No pie or fish. Ended up ordering breakfast and chicken mxi as a main meal which was awful Dessert was the worst as wwhicnas.told they were out.of sto k again. Ended up.ordering.2 biscoff cheesecake which were stale Never ever again.
Clair Hughes . 2024-09-11
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Excellent time was spent at the Bay Horse, well worth every penny 😁😁
Marcel Crompton . 2024-08-23
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Called in for lunch. The steak n ale pie and lasagne were delicious. Its great value for money . 2 meals for £13.99. The male member of staff who served us was very professional, helpful, and polite. We look forward to returning.
Jane Dyson-Prince . 2024-08-20
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Fantastic, the disabled accommodation in room 1 was perfect, room for a wheelchair right around the room and bathroom. Bathroom and toilet full of grab rails. Only issue was the height of the bath, could have been even better if it had been a wet room. Thanks guys.
Glen Wilson . 2024-08-13
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Had a family meal here at the weekend. I can recommend the mixed grill and the chicken sharing platter as well.
David Davies . 2024-08-05
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Terrible noisy in the bar / restaurant area. Mob rule and management seem totally inept to do anything, certainly won't be staying again. Avoid at all costs of I were you.
John Mckillion . 2024-08-04
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The food was shocking, whilst i appreciate it was 7pm on a sunday and apparently they had no vegetables left for a sunday lunch, what we ordered as a replacement, steak flatbread cello de picant, when it came it was 3 lettuce leaves and 6 cubes of over done very dry steak.
kathleen purnell . 2024-08-03
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Perfectly cooked food on my mixed grill. Customer service was spot on, very friendly staff and they engaged with the kids which really made us all feel comfortable. Will defo be going back 👌
lee savage . 2024-08-01
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We didn't have food but everything else was very good.
David Cunliffe . 2024-07-31
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Great Pub to go to for quiz night. Only time we ever go so take that into consideration. The price of a vodka coke is steep considering how little vodka coke you get versus just ordering a coke which comes in a glass twice as large for half the price. Besides that the atmosphere on quiz night is great. Host has loads of energy and seems like a chill guy. The women manning the bar tend to be quite friendly and nice too. Oh and Parkings great if thats up your alley
callum Gallagher . 2024-07-09
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food I wanted was sold out at 5.30pm
karen smith . 2024-06-17
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Good food and a nice meal thank you.
eme again . 2024-06-12
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Came with my husband we had the bbq meat platter, it's perfect for sharing. Nothing was too much trouble for the staff, it's a lovely place to eat with family and friends, we will be returning.
Rachael Miles-Jump . 2024-06-11
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Great nacho’s! Great food! Friendly staff
OMG Exploring . 2024-06-06
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decent pub went here before went haydock races was quite busy ..but very good pub and selection of beers ..
David Kay . 2024-06-06
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Great place to eat and drink . Staff very friendly . Fantastic service . Dog friendly ! Great offers on throughout the week . Highly recommend
Suzanne Cleworth . 2024-05-30
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Young Girl behind Bar she was aggressive and Rude, don't know her name but she was the smallest with Tatoos on left arm, very rude young woman, then she got the order wrong ? ?
Chris Tinsley . 2024-05-27
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Great breakfast at a good price would highly recommend.
Kay Evans . 2024-05-25
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Clean and staff was very friendly. Three of us ate there and the problem was the food. Very bland flavors. The chicken skewer was not edible (too tough to chew). Ribs were not very bad and baked chicken had zero spices. Again the staff was awesome. Good place to go if you have a drink but the food was not restaurant quality.
creacrys . 2024-05-19
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I keep giving this place a chance and they keep serving diabolical food!
Kate Smith . 2024-05-17
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Service great, food cooked to perfection. Will definitely be going back again
Artery Artery . 2024-05-15
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Food is OK, usual Greene King fayre. Rooms are basic but clean and comfortable.
Craig Farlow . 2024-05-15
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It was our first time visiting and my food was burnt ,the girl brought me a new meal but I couldn't eat it as the chicken was still slightly frozen, really disappointed as I just moved to the area
Christina Fagan . 2024-05-14
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Great all round place to go! Good food, relaxed vibe. Varied menu 😋
Liz Harris . 2024-05-12
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Food great, staff great Steak flatbread Lamb kofta flatbread and Lasagne All amazing!!!
Gillian . 2024-04-26
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I've been today with my 2 daughters for lunch ( Friday April 26th) The food was amazing. I had lamb kofta and flatbread. I would recommend this place and food to anyone. Can't wait to go back .
Margaret Williams . 2024-04-26
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Stayed one night. Very clean rooms, a comfy bed, and lovely staff .what more could you ask for?
Paula Mulligan . 2024-04-18
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This battle cruiser does what it is designed to do, not gastro, the chef doesn't bind the lean mince with egg to make your burger here, however, for a really decent power up on a weather the spoons or bring in the harvest, this Pub will weather the Storm any time of year. Great value for money
Bradley Sheppard . 2024-04-17
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Good food and very good service.
Ian J . 2024-04-11
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Staff were great, friendly and helpful Sadly I can't say the same for the food. The mixed grill has awful. Over cooked and like a hammer
Steve Murphy . 2024-04-09
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waited over 25mns for food at tea time ( around 6pm ) no scampi. no steak pie. had to settle with food we didnt really want.not much taste to the lasagne.looked very nice but wouldnt have it again.my husband said his gamon was great. ( his 2nd choice ) woudnt be too bothered but id drove 8 hours and passed numerous places to eat.
Jennifer Oneill . 2024-03-21
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Can't complain food was nice came quick staff friendly
Ian Walsh . 2024-03-15
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Table of 13 with young children, had to wait one hour for food, I would’ve thought the staff would be more attentive, mix grills not great it was like things had just been left, chicken dry, sausage tasteless, Sunday dinners, gravy solid, chicken dry, potatoes not sure what had gone wrong with the mash, used to go to this pub years ago but it is quite run down now, outside needs sweeping and cleaning
dorothy meadows . 2024-03-04
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Lovely pub, rooms clean and comfy bed, Only negative waited 50 mins last night for food which on rugby day I expected, but 1hr mins for breakfast this morning was not acceptable, just not enough staff, the two on this morning were run off their feet, shame as it's a lovely pub
Tracey Francis . 2024-02-25
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Lots of lads taking cocaine in the toilet but it was race day so may not be the regular people that drink there
Alastair Dodd . 2024-02-18
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Been a few times. When ordering the food. Quite a lot of food was not available due to shortage.
philip Leyland . 2024-02-15
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Good for a quick drink. There was a quiz on at the time. Wasn’t that full but it was early in the week
Andy S . 2024-02-01
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A lovely atmosphere and very friendly staff we didn't eat this time but have in the past and it has always been good and dog friendly as well 👍
Claire Fletcher . 2024-01-19
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Havent been for food in a while, so we thought we'd try again, i had slow cooked beef, chewy and gristle, oh food was good, was a little rowdy after the races but soon as the rowdy crowd went the atmosphere was nice.
Marion Beardall . 2024-01-19
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Great service and stunning mac and cheese 😋
Rhea Harris . 2024-01-12
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Great service, food and Atmosphere. Hollie was fab xx
Charlotte Edgar . 2024-01-12
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Just had a fantastic overnight stay in the bay horse . Food ,Drink and rooms were brilliant, The staff were attentive and very helpful, Breakfast was lovely ,We are definitely going back soon. Thanks Bay horse .
Ste Wall . 2024-01-06
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7189 Opinions
Arrived to enjoy the carvery, but it wasn't available due to it being out of service. The staff were very friendly and offered us to choose from the menu. Food was okay
319 Opinions
Estoy de acuerdo con las otras críticas sobre el olor y la mala calidad de la cerveza, solo desearía haberlas leído primero. Normalmente un pub independiente es mejor que una cadena, pero esta pronto habría tenido una nueva gestión si fuera parte de una cadena. No sirve comida, que es igual de bien porque dudo que obtenga un certificado de higiene. En cuanto al olor, no estoy seguro de si son los baños o la humedad general, pero probablemente dice por qué era tan tranquilo. Se necesita un bebedor empedernido para ser feliz aquí.