Basils Restaurant in Shropshire

Great place to eat. Once you enter the restaurant, you are taken back by the atmosphere. Only thing is the spice level is inconsistent depending on who cooks.

Service was the best part of the experience. The pad thai was so over powered with chili pepper seasoning, that was all I could taste. It just wasn't good at all. They can't do spring rolls at lunch?!? I ate 1/4 of the pad thai and disgarded the rest. The prices for lunch were HIGH. $13.50 where other places are under $10.

20Jul2024: This place is great! It was recommended as we came to town for our 6 yr anniversary. Food: We got the spring rolls as an appetizer and although a little heavy on black pepper, the sweet chili sauce made it better. I got the tofu red curry (medium) and it was delicious. The Thai tea is tasty and helped dowse the heat. My lady got the tofu pineapple fried rice and loved it as well. Service: Our waitress was very attentive and prompt. Cups always filled and another server when offering to go boxes, asked if I wanted more rice for the curry. She read my mind! Atmosphere: The restaurant was quiet and had sports playing. We met a lovely couple next to us and conversed with them after dinner. We look forward to coming again!

Please read this carefully! My husband and I just left this restaurant approximately 30 minutes ago. If you are a respectable person, DO NOT go here!!! I am African-American and my husband is half African-American and half Thai. We were both looking so forward to going here. We were first in line to be seated. Three Caucasians came in behind us. The Asian waitress completely ignored us and asked the people behind us how many people were in their party. I was frustrated, angry and humiliated all at the same time. I have never felt so humiliated in my whole life! This is definitely not acceptable customer service. No one should be treated this way! My husband and I left immediately. We were not going to spend a penny there. We will NEVER go back to Sweet Basil Thai Cuisine in Greenville, SC off of Hwy 14 again. I can't believe people still act this way in 2024! For those who don't believe, racism in Greenville, SC still exists.

This is our go to Thai restaurant in Greenville. The service is outstanding. They remember you and are always attentive. We usually get Curry and it is always delicious. All the employees seem to care which is a rarity in today’s restaurant trade. Highly recommend.

Must have a new cook because food not nearly as good as the last time we were there

The service was very good, with constant attendance to our needs. The food was also very, very good and I enjoyed the cuisine. The only negative was I didn't realize how bad my breath was following eating Thai food. My wife wouldn't come anywhere near me. Just being honest. So bring breath fresheners. The food Is well worth it yeah.

Lovely staff. Restaurant is clean. Food was delicious and came out really quickly. Great atmosphere. Will definitely be coming here again!

Wonderful food, staff has been incredible every time we go, we will definitely continue to return

Best Thai food I have ever eaten

Our favorite Thai restaurant in town! We’ve been going for years and always have great service and food. We are greeted like regulars even when it’s been awhile between visits. Last night we brought our 2 yo and owners were so sweet to interact with her and bring ice cream at the end of the meal.

Owners and staff are amazing and personable!! Best Thai food we have had in the upstate.

Worst pad thai ever. The food used to be amazing atleast until last year.Maybe the chef has changed. Service was excellent as usual.

Exquisite flavors, calm & peaceful atmosphere, fast/dedicated service. Best Thai I've ever had!

Very slow. It took close to an hour after ordering to be served.

Stop here every time I’m in town for business. Great place to eat, food is amazing, the best service in town, very passionate people on what they do. Will keep coming.

Good service, nice selection of Thai foods. You can choose your own protein on the stir fry menu. Can opt for tofu for a vegan meal.

Had the pleasure of going here on Tuesday night (26/03/2024) with my boyfriend and his Dad. I got the chicken red Thai curry, my boyfriend got the fried cashew Thai style and his Dad got something with seafood and basil.... it was difficult to choose as there were so many options I wanted to try. Our server for the night was Annelle ( I hope I have spelled that correctly) and she was fantastic, really attentive and friendly, nothing was a problem for her, just wonderful. The food itself was really delicious and the portions were very generous and we got what we couldn't finish to takeaway so we could enjoy the rest at home.... which was just as well as I got to try the fried cashew Thai style as well and it too was really delicious ...... the venue itself was lovely and the toilet spotless, I will be back at least once more... but hopefully more than that and I am already looking forward to it!

What a delightful surprise! The food was amazing and so was the service! The atmosphere was also lovely! I will return soon!

I was welcomed at the door and was seated promptly. The waitress brought me water right away and then brought my drink order. The atmosphere was roomy and comfortable. The restaurant was clean and in good order. I ordered spring rolls and Hot Panang Currie. They were both delicious and the currie was just right on the hotness. The staff was friendly. I highly recommend Sweet Basil for your Thai cravings.

I don't like writing bad reviews, but this one is deserved. I stopped in for lunch on a cool rainy day to get some green curry. The hostess and waitress were nice and attentive. I appreciated this. The food, however, was not great. The curry was too thick, almost like chicken pot pie filling, and I only got 4 shrimp...4. Raise the price for better quality and more shrimp. Also, the jasmine tea was a tea pack and not loose leaf. Again, for the price, this is unacceptable. Finally, I'm not a fan of having the TV going as a filler.

Our favorite Greenville Thai restaurant. Great food, generous portions, great people. Panang curry is second to none!

Good fast lunch. Everyone was friendly and the food was good and spicy. Just the way I asked for it.

They have become a bit pricey, but love the way they cook the way I want the dish being a vegetarian!

The service was attentive but not overbearing, our food came out fast and piping hot, and the panang curry was absolutely delicious. I will be back and order it again and again!

Our favorite date night spot. The food is wonderful & the staff is always great! 10/10.

Food is always fantastic. Service can be a bit hit or miss depending on the night - bar service is always good, though if going with a party be prepared to wait, especially on the weekends.

It is located in Pehlam Road, near Simpsonville, in Greenville County. There are plenty of spaces for parking available. I would suggest reserving in advance. We didn't reserve and had to wait for 15-20 minutes. Small waiting area available. Staff is ok, busy, not smiling people. We ordered an appetizer and main course- Pad Kee-Mao, which is Drunken Noodles. I must say it was great! We love Asia. Food, and we have had Drunken Noodles on several locations, but this was best so far! Well cooked, not too sweet, just appropriate 😋 Highly recommend eating at this restaurant. Will go back again.

They have great food, service, nice people and amazing decoration.

Very good food. Vegetables were fresh, like the eggplant and baby corn. Some dishes had too much raw garlic for my taste. Chicken was good quality too. Servers were either stoic, grumpy or happy. The place was packed and there’s a great community of regulars who come here often. I love the fact that some items were labeled as containing shellfish. Half of the menu is a drink menu. It’s good and close to us, so we’ll definitely be back.

So amazing! Best Thai place in Greenville - food is EXCEPTIONAL, consistent, great portions, and excellent prices. Service is so great! They box up your food for you and are always so friendly.

Our favorite place for date night

Tried a new dish for me, the Red Chili Noodles. It was fantastic. Generally a very good Thai restaurant! They get the heat just right. Tonight enjoyed the Thai Fried Rice with Tofu.. heat to hot. Really good. Staff was very welcoming.

I absolutely love dining at this restaurant. The service is outstanding, the food is of the highest quality, and the prices are fair. The owners are not only personable but also genuinely care about their customers and staff. It's an absolute perfection in every aspect.

Excellent ! Finally good food in Greenville. Best shrimp pad Thai , enough shrimp ! Very savory. Crispy and yummy fried calamari.

Great experience! Food is very delicious, friendly staff and the owner Chin is awesome. Will definitely visit when I am back in town from Chicago.

Always top notch. Best Thai in the upstate!

Great sit down restaurant, food was great, understand your level of spicyness before you order

My first time here and I had the crab and shrimp fried rice to go and it was disgusting. Threw it right in the garbage. The rice isn’t cooked right and extremely slimy and fishy. Probably won’t ever be back since a Thai place can’t cook rice correctly.

The food was awesome and the service was excellent 👌

Excellent curry. I will be back.

I'm visiting Greenville for work and this is the first time I've ever been to Sweet Basil. The service was great, the food was DELICIOUS and relaxing atmosphere with splash of elegance. My coworker and I ordered the calamari and sweet basil rolls for apps and had chili noodles and Basil Seafood. I now want to try everything on the menu🤤 This place is legit!

Best quality thai in the southeast!

Sweet Basil is a very good place to eat. If you are vegan and looking for a good dish then definitely stop in. They will cater to your dietary needs. The different curry options are great.

Everything on the menu is great! My favorite is the massaman curry.

My daughter started eating Thai cuisine at age 5 because that's when Sweet Basil opened 18 years ago. We have been frequent and happy customers all those years. It is a special place with amazing Thai food. We are moving out the the area, and Sweet Basil is one of the places we will miss the most! Thanks for being a big part of our lives!

Stopped in late on a Friday night while visiting Greenville. We were seated quickly and our server was top notch. We started with Spring Rolls which were really good. For our entrees, we ordered Thai Sweet and Sour Chicken along with Pad Thai Chicken. Everything came out quickly and tasted great. Portions were also very large. Would highly recommend Sweet Basil Thai Cuisine as this was some of the best thai food we have had in a long time!

We love this place. The food,people, atmosphere is so authentic and real! Owners are so great and loving , it's a great place to go!!!!

Food was good but would have been better if they got our order right. I said no mushrooms or baby carrots and my meal had both. When I spend $15 on lunch, my order should be right. It even said it on the container but I guess the cooks don't read the lid on the box.

10/10 excellent atmosphere and food

We had a great time here tonight and the owners were great hosts! The food was awesome and highly recommended!

Love the food and service. Especially dumplings

Food was delicious even though they brought me an entree I didn't order (I ordered shrimp Amanda and they brought me chicken Amanda; I ate it anyway) and we were rushed to pay before they closed. Our fault since we didn't arrive until 40 minutes before closing.

Fantastic place. 17 years on the same spot, family owned with awesome food and culture.

Great food. Fresh. Staff was friendly and helpful. Will definitely be back. I already have my next two meals selected!

Ordered Panang curry, pad Thai, and chicken satay. Meat was rubbery and did not taste good. Quality has gone down. Even though we brought it to the attention of the manager, nothing was done. We paid for dishes we did not eat. We will not go back there.

Extremely friendly service and a good menu. I'm used to a broader Thai menu, but the selection was certainly good. I asked for mild spice and it didn't have any spice. Other than that, it was a great experience and we will certainly be back!

Great Thai food in Greenville area!

Service was good and fast. Food was ok.

My husband and I have been going to Sweet Basil for 5 years. It is a family establishment and you’ll be treated like family. The owners, Chin and Apple, are very good people with a passion for amazing Thai food. Their menu ranges from the more basic Thai food (pad Thai) to the more complex (pad kra paw basil Thai style). They have the best green tea in South Carolina.

I took the family & friends, 7 of us, on a Friday night and had great food in a great atmosphere. This is a classy looking place. Food is very fresh and ample food portions with most of the ladies taking home leftovers for another meal. I had the Thai fried rice with chicken and loved it. You get to choose how much "heat" you want added for those liking a spicier flavor. We had the appetizers: Satay chicken with peanut sauce and fried Calimari with Thai chili sauce and both were excellent. This place even has draft Sapporo & Kirin Ichiban beer on tap (OK, they are Japanese beers but you can also have Singha Thai beer in bottles; all go great with Thai food). Full bar with a couple of TV's for the sports fans. I can't emphasize enough of the high quality and freshness of the food, if you haven't tried Sweet Basil, you are missing out!

Absolutely loved the garlic and pepper stir fry as well as the Siam fried rice.

I love Sweet Basil! What a great restaurant to congregate with friends and the owners welcome you, interact and make you feel like you have known them for years!

Second time here, I haven't been disappointed yet. Ordered the Crawfish & Shrimp Chili Fried Rice.

Consistently great authentic food. Consistent good service. Medium is above average spicy.

We have dined here every few months when we are in the area, and love the pad thai. Today was a huge disappointment, and we are left wondering what changed...ownership or chefs. The spring rolls were undercooked and doughy. The pad thai noodles were over cooked and mushy, the chicken was tough, and the "medium" heat wasn't even mild. We will try again in a month or so. Sincerely hope today's experience is just a one-off.

The food was delicious. The service was great. They kept our cups full and the waitress was patient when we didn't know what we wanted and had questions.

I have not been here in a few years and the last times I thought the quality of food and especially service did not justify coming back. I must say the food and service was very good and I enjoyed my girls night here, although the prices I find still pretty steep and therefore would not come back here on a regular basis - maybe for another special occasion though

I’m addicted to their Pad Thai. It’s my pay day treat! They are closed in between lunch and dinner so check the hours but it’s a great place!

If you like Thai, it's a good place to go. I didn't want to have rice with my main course and asked if I could get a portion of broccoli instead but they don't do substitutions. The food then came without the rice and I got the broccoli but they charged me $5 extra for it as a side. Overall, the food was good.

Things have changed since I last ate here, specifically the limited gluten free options and no fresh spring rolls (only fried). The Pad Thai was delicious.

Over priced!!! I would understand to charge me almost $20 for a bowl of soup that was filled with food and flavor but what y'all gave me was 90% water 1 % veggie and 8 % chicken all UNFLAVORED and pale colored! Literally disgusting, food trashed & money gone. Will ever EVER be back & will let everyone know NOT to come here. Get off your high horse.

Delicious Thai food locally! Great dessert!

I highly recommend the shrimp avocado dish. Yum!

Really enjoyed spicy basil, nassamsn curry, steamed dumplings. Good beer.

Never disappointed. Great food and service.

So many great reviews. Ordered take out - Pelham Rd location. Sweet Basil Catfish. So Disappointed- It was so Fishy - almost to the point of spoiled. I should have gone back and returned it. The rest of the order was ok - Pad Thai and Tom Yum soup- But prices so expensive $$$. Got to be a better local Thai option.

Every substitution or extra is an UPCHARGE (Nickel & Dime restaurant people). Asked for brown rice instead of white rice for both of our meals, it's $9 upcharge each, total $18! RIDICULOUS! Asked for an extra "small" dipping sauce for spring rolls, it's a $0.99 upcharge. RIDICULOUS! The Amanda Shrimp was awful. Fried Shrimp was so curled-up and soggy from laying in the liquid you couldn't pick it up and they were tough to eat. The vegetables were not that flavorful. Just an AWFUL meal for me.

Both dishes were ordered as “Thai hot” and were not spicy at all. The food was fine regardless. Main complaint would be how sweet everything was.

The Worse Experience My friends and I had reservations and we arrived only 5 minutes late. They were already giving away our table to a walk-in customer. So we ordered drinks and an appetizer and felt like they wanted us to rush to order our main meal and when we started to eat they continued to harass us throughout our meal. Most of the harassment was from the owner/manager. This is our 2nd time I've had a bad experience. I like the food but because of the lack of respect....twice, I will never eat here again! It won't happen to me a third time....I promise you that.

Appetizers were good, however the beef curry was a different story, I order a beef curry soup, and instead got a plate with vegetables in a carrot soup. Maybe I'm expecting a lot since I been to California and New York where they do have authentic Thai food.

Always love coming here especially for lunch because they really accommodate us and get the food out in a timely manner without sacrificing the quality.

Can't say enough about the food here, it's exceptional! The staff were friendly, overall a great evening!

Great ambience and food selection. The owners and staff were very welcoming. We enjoyed our meals!

Excellent service from the time we walked in until we left. The owner even took a picture with us. The food was absolutely delicious, Spicy Thai Delight!! Spring Rolls, Mules, Thai Tea and Apple Saki, Pad Thai, and Green Tea shots. Green Curry, Yellow Curry, Cashew Nut!! 😋 Thanks to Chen and Martina! We will definitely be back and we highly recommend this place.

Amazing food the curry was very satisfying

First time here and it is amazing. We will be regulars for sure.

Excellent food and great service. Very nice atmosphere, too.

Food and service was terrific. Medium spice was just that medium. Flavor was full and seafood was not over cooked.

Great food. Never had a bad thai dish. Oddly enough a friend of mine brought his kids to dinner and they had chicken fingers. The chicken fingers were incredible as well.

Quick Service, Value Priced, Extremely Tasty, Excellent heat level

We love the ginger fried rice beef dish and pad thai with spring rools. Definitely recommend.

We tried to take a service dog in training into this restaurant, and the owner questioned what kind of disability the owner of the dog had (which is not legal to ask in South Carolina), then asked multiple times for the license, then proceeded to make us sit outside because she was a service dog in training and pushed the friend with the service dog out of the door. Did not even give her a chance to step into the restaurant, even though the dog is trained to sit under the table. We decided to leave and he followed us out to our cars, proceeded to tell us that he did not want us to eat at that establishment anyway because of our “attitude” (which was us saying “we have decided to eat elsewhere because that is not okay”), then proceeded to say that there is nothing wrong with us because we are young. This dog is being trained to work with veterans with PTSD, so I question what his response will be if a veteran were to come in and he isn’t “blind or can’t walk”, which were the owner’s criteria for letting in a service dog to his establishment. My friend that was with us has a heart condition. He also decided to stand behind our cars and take our license plates, for what I will never know. Overall, this experience was disgusting and I will not be eating at this establishment ever again. I do feel bad for the waitresses and the wife of the owner, who all seemed to show a lot more empathy than the owner himself.

Honestly if I could leave less than 1 star I would…There are many words to describe the experience, however none are pleasant. I planned to dine at this restaurant just yesterday with some friends and my service dog which I am training for a veteran with PTSD (She is fully trained to sit quietly under a table), yet as soon as we entered we were pushed back outside to an unofficial outside dinning area the owner created last minute, which happened to be on the sidewalk in front of the building. Now I enjoy a good outside dining experience just as much as the next person but I enjoy it even more so when it is by choice as well as an everyday option. The owner of this establishment did not give us the choice simply because I had my service dog with me. He repeatedly questioned my friends about my disability and then demanded to see my dogs ID (Neither of these things are legal in South Carolina). According to the owner I was too young for a service dog plus I was neither blind nor in a wheelchair. I found the entire experience utterly disgusting so my friends and I decided rather than spend our money at such an establishment we would just leave and find somewhere better. We proceeded to walk to our cars and the owner came out of the restaurant asking us why we were leaving. We told him respectfully that we would rather take our business elsewhere to which he began following us to our cars and telling us he didn’t want people with such bad attitudes eating at his restaurant anyways. He then took pictures of our license plates for whatever reason he deemed fit and proceeded to walk back inside. Overall, the experience was horrible and I definitely won’t ever eat here. I’m simply glad that I myself am just a service dog trainer/raiser and not someone who has an unseen but very real disability, because I can only imagine the type of anxiety and stress this situation would cause. The ADA specifically says that all service animals in SC are allowed to accompany their handler in any public establishment as long as the dog is well trained and controlled (which my dog is) yet the owner of this establishment directly discriminated against me and my dog because he was unable to see a physical disability 🙄. **I have included a picture of what my dog is trained to do in the restaurant setting and she would have done the same thing at this establishment had we been allowed inside**

Kind of ok, you try once. Probably my choice of entrée was not good, but at the same time wouldn't want to take another chance.

My daughter and I have been looking for authentic Thai food, so after many recommendations, we decided to finally try Sweet Basil Thai. It started out wonderful. We ordered the fresh spring rolls, shrimp dumplings and Tom yum soup for appetizer, and I ordered fried rice with shrimp, and my daughter order noodles with chicken.. All the appetizers and soup did not disappoint. The soup was full of flavor, lemongrass was on point and perfect heat. However, when I got my fried rice I was surprised how light the color looked. I thought to myself, it doesn’t matter it could still be full of flavor, but no, I was wrong. It was so bland. It tasted nothing like Thai fried rice that I’ve had in many different Thai restaurants coast to coast. I was so disappointed, I had to send it back. When I told our server, he immediately knew and said that he makes his own because they use some sort of sticky rice and there’s no flavor. Zero flavor…… would I go back just for the soup? Possibly. But the hype about the place is not there for us. We will find the perfect Thai restaurant here in the greater Greenville area 🤞.

Give 1 star. Went for dinner with friend, they were busy and on a wait. Totally disorganized at entrance, never recognized or spoken to about seating, could not get anyone's attention for all the confusion. Not for me. I am demanding good service and food when I go out and spend my hard earned money in these times.

Big Brother says I haven't been here for 6 years. Not sure why I waited so long. It's still excellent! Basil seafood dish was very fresh!

When I placed a take out order they got my order wrong and insisted I was getting 7 orders of spring rolls. When I got to the restaurant to pick it up I told them again I didn’t want 7 orders just 1 and they gave me a hard time about my order and didn’t want to refund me the 80 dollars I just spent on spring rolls! Food may be good but the service was terrible!

Excellent food and atmosphere. Great service.