Barton Manor Hotel & Spa in Preston

Beautiful Salon well worth the visit

IF you ever stay at this hotel AVOID the pool/spa area at all costs. Not worthy of 4 star hotel at all! We got there Monday morning and all the lights/electrics were down in the hotel for maintenance due to construction, so we had to walk through the hotel up and down stairs to the spa in the dark using our phones for flash, and as you can see from the images the experience just got worst from there. Old chewing gum, false nails, hair balls and grotty old tiles in and around the pool like they’ve never had a clean, not to mention the dust and dirt on the salon reception floor. The manager, Marina, tried her best to appease us saying the nails could have been from the one lady that was by the pool (we saw her and she wasn’t having false nails). All these issues first thing on a Monday without any of the staff checking is shocking. We felt disgusted and left immediately - thankfully they refunded us £30 for the day access for my wife. Won’t be coming back ever and you shouldn’t come either.

We had a Christmas meal for 24 booked and the room was changed at the last minute, the new room had no Christmas decorations at all. The meal was good but there was no festive atmosphere. No one came to ask if everything was ok and we felt like we were treated as an afterthought. The meal and room were booked months ago. The doors were left open and it became draughty and cold and I had to ask for the heating to be switched on. Very disappointing as last year was great. . Probably not go again.

Appalling customer service. Mediocre food. Overpriced. Incorrect drinks order. Would not recommend at all, turned up to a building site. The barrier being so close to a busy road made it dangerous turning into the carpark.

Went there this morning for breakfast staff told me they not served me because too busy. Do. Not waste your time to eat the. Not recommended ..

Great value. Lovely room (I stayed in the lodge building). Nice facilities. Breakfast standard hotel choice. They were building the south block. But that didn’t affect my stay. Two suggestions: the ice making machine noise must annoy some guests, it sounds like it needs to be fixed. Also, it’s strange to have disabled parking spaces further away from ramps and the entrance. See photo.

The worse experience ever. I went with my hubby for spa day and from start everything was downhill. Electricity was out so we had to walk in the dark to the spa from the reception. The lady who was guiding us instead of keeping the door open for me literally she slammed back on my face. Floor was dirty needed to be hoovered. Then we headed to the pool area that was absolutely disgusting. Chewing-gum, fake nail, hairball, dirty tiles and chipped tiles in the water ???? For a pregnant woman like me that wasn’t the right place honestly if I get any infection soon I’ll sue this place Our day was ruined and we left so upset Never again to this place

Excellent Christmas meal, well presented and good service. Staff friendly and helpful. Update 2023: another excellent Christmas meal with our club.2024 update, same again

Had my 60th party here and joint retirement do. The staff were great and helpful. The food was brilliant and especially the sausage rolls. Homemade We had our own DJ , Geno, who got yhe party going It's not the cheapest but you get what you pay for

I haven't actually stayed overnight here but I'm told it's a lovely hotel 😊

Spent a great 2 days at Barton Manor on business meeting. Perfect facility, food was great, meeting rooms were modern and well appointed, nothing was too much trouble. Will definitely visit again.

Stayed here for 5 nights earlier this month. From the moment I arrived until I left I was very well looked after. As a disabled guest I do need a little help at times and this was always available. I was in room 10 which is ideal for someone with a disability. The food in the Walled Garden was excellent as was the service, I invited several friends for dinner one evening and other friends for afternoon tea, and everyone thourghly enjoyed everything, a special mention goes to Alan and staff for making both occasions special. The only slight criticism I have is that the access to the lift and the toilets is rather tight and I found the door handles were quite high as I use a mobility scooter, but please be assured I will be returning, once again thank you for a great stay.

Service in the restaurant a tad slow. The meals are delicious though, so that makes up for it

the Walled Garden Restaurant is excellent. food is wonderful the triple cooked chips are the best we have every tasted. excellent steaks and desserts are very classy. only draw back was the attitude of some staff members.

Hotel listing claims a 24hr front desk and yet upon arrival 30mins after midnight following a long drive from Scotland, the hotel did not respond to the buzzer at the gate or phone calls and I then had to find another hotel in the early hours and drive another 45min

We loved our stay we would definitely revisit again.The food was amazing I loved the swimming pool.Kind stuff

Staff very helpful and polite.bedroom clean and well furnished. Bathroom clean.rooms large and quite. Spa and pool area clean and warm.breakfast great lots of choice.evening meals not to are taste but would recommend to stay.

Fantastic venue for conferences. Highly adaptable. Staff were lovely. Food and coffee were great.

Brilliant service, lovely food and clean and tidy rooms. Highly recommend.